QuickBooks Online Advanced Reviews & Product Details

It helps us keep up with our daily needs! We can access Reports and Data easily and quickly that would take us hours to physically sort through! Also, QB is always updating with new features that make it more efficient.It integrates with our other apps easily and it is affordable for the support you receive. The AI help tremendously with supporting the things we use every day. It was so easy to get it all onboarded and they offer a lot of support. Ther perfermance does well. Review collected by and hosted on G2.com.

The only thing we would improve on QB is to make it more customizable to each industry. If we dont use QB Payroll our books are not exactly correct and our employee expenses are unable to be added through time unless you use their system. We shouldnt have to change payroll to have it seemlessly coincide together. It is so easy to navigate that we our entire office uses it daily. Review collected by and hosted on G2.com.

I love that it’s cloud-based, so anyone I want to have access to the program can get in easily. I also really like that QBO has finally started adding more HR-related tools. It also offers a lot of great integrations with different programs that you may already be using at your business. The new AI features have also been really helpful and useful! Review collected by and hosted on G2.com.

The support feature is really frustrating. It's difficult to get in touch with a live person, and when you do, it's not always guaranteed that they speak English very well. Before you even get to a live person, you have to go through this whole online chat process which usually ends up being more frustrating than helpful. Review collected by and hosted on G2.com.

What I like best about QuickBooks Online Advanced is that it gives us a much stronger accounting and operations foundation without feeling overly complicated. Coming from QuickBooks Enterprise Desktop, I was initially cautious about moving more of our accounting workflow online, but QBO Advanced has been a strong fit and has made access, reporting, integrations, and day-to-day visibility much easier.

The most valuable part for me is the visibility. I can quickly review financials, track activity, customize reports, and get a clearer picture of where the business stands without having to dig through multiple systems or spreadsheets. The reporting and dashboard tools help save time and make it easier to share useful information with owners, managers, or outside accounting support.

I also appreciate that QuickBooks seems to be actively working to improve the system. Features like invoice and receipt capture/OCR are helpful because they reduce manual entry and make it easier to keep records organized. It is not always perfect, but the direction is valuable, especially for businesses that process a lot of vendor invoices and need a more efficient workflow.

Overall, QBO Advanced has improved our workflow by helping centralize accounting, reporting, and business management. It is user-friendly enough for regular use, but still has enough advanced features to support a growing company. Review collected by and hosted on G2.com.

Overall, there is not a lot I dislike about QuickBooks Online Advanced, but one area that could be stronger is integrations. The integrations we use work for our company and are a big part of the value, but some connections can still feel limited depending on the outside software, the type of data being synced, or how much customization is needed.

For a growing business, especially one trying to connect accounting with operations, estimating, job costing, payroll, document management, or other workflow tools, smoother and more flexible integrations would make QBO Advanced even more powerful. Better field mapping, more consistent sync options, and clearer troubleshooting when something does not transfer correctly would save time and reduce the need for manual review.

I would also like to see stronger AI and intelligence tools. Features like invoice and receipt capture/OCR are helpful and moving in the right direction, but they still require oversight. It would be valuable if QuickBooks could go further by helping analyze trends, flag unusual transactions, identify changes in vendor spending, summarize cash flow, or provide more proactive business insights.

Another improvement area would be customization. QBO Advanced already offers helpful reporting and workflow tools, but more flexibility with dashboards, reports, custom fields, user views, and workflows would make it easier to tailor the system to the way each business actually operates.

That said, these are improvement areas rather than deal breakers. QBO Advanced still works well for our company, but stronger integrations, more dependable automation, smarter insights, and deeper customization would make the platform even better. Review collected by and hosted on G2.com.

I truly enjoy working with QuickBooks Online. The AI features are so helpful when I have questions or just when I need assistance with matching bank transactions. I love how I can integrate my Mailchimp account with QuickBooks as well. The performance of the site is never slow and I rarely have hang-ups or lags. Navigating the site is pretty straightforward and if I do ever need assistance, support is readily available. The price increases do happen a little frequently, but I do think it is worth the price. Review collected by and hosted on G2.com.

The only dislike I would have is when QuickBooks Online reaches out to you for something it can be confusing. And there are times when I am told I would receive an email with updating information and never get one. Review collected by and hosted on G2.com.

What I like best about QuickBooks Online Advanced is that it helps me keep my construction business organized in one place. I use it for estimates, invoices, payments, expenses, and tracking my business activity for Foundation First Contractors. It makes it easier to stay on top of customer billing, see what has been sent out, and keep better records as the company grows. I also like that I can access it online from different devices, which helps when I’m moving between job sites, the office, and meetings. Review collected by and hosted on G2.com.

What I dislike about QuickBooks Online Advanced is that it can sometimes feel overwhelming because there are a lot of features and settings to learn. Some areas take time to understand, especially when trying to set everything up correctly for a construction business. I also wish certain reports and job-costing tools were easier to customize without needing extra help. Overall, the software is very useful, but the learning curve can be challenging when you are busy running the day-to-day operations of a business. Review collected by and hosted on G2.com.

As an outsourced finance lead working across multiple nonprofit clients, what I value most is that QBO lets me manage several entities from a single login without having to reinvent my workflow each time. The bank feeds and rules dramatically reduce reconciliation time, the invoicing is clean and customizable, and the class/location tracking makes fund and program-level reporting genuinely usable instead of feeling like a bolt-on. The audit trail and role-based permissions also make it straightforward to maintain clean books that stand up to a board review or an external audit. And because it’s the de facto standard, nearly every app I rely on—expense tools, payroll, donor systems—already integrates with it. Review collected by and hosted on G2.com.

It isn’t purpose-built for nonprofits, so getting true fund accounting in place takes some initial setup using classes and custom reports. The pricing has also gradually crept up over time. Neither of these has been a dealbreaker for me, but they’re definitely worth knowing before you dive in. Review collected by and hosted on G2.com.

Overall, QuickBooks is very easy to use and navigate. I can quickly write checks from two different accounts and categorize them based on the activity account I’m using. I use it for a school district to manage both our activity accounts and our Imprest accounts. It’s also straightforward to reconcile, and it helps me keep track of all the activity accounts that teachers and clubs may have. Review collected by and hosted on G2.com.

My main dislike online is when I’m running reports: I’d like to see totals for just that fiscal year, but I find it harder to navigate and filter to get exactly what I need. Mainly, it feels like I have to close out each year to make the reports come out right, and I didn’t have to do that with QuickBooks software. Review collected by and hosted on G2.com.

I love the project function it allows you to track expenses for projects Review collected by and hosted on G2.com.

The fact that I have been waiting for 6 months to get ACH function fixed and that I have spent over 20 hrs with customer service and their only suggestion was to start a new company over again and to charge me for it. I love explaining myself over and over again to multiple reps and just get transferred to do it all over again and then when they send to "engineers" to fix you are unable to talk to them and then they just close your ticket and say "they dont have enough information" then I get to start ALL OVER AGAIN Review collected by and hosted on G2.com.

Transition from QB Desktop was very smooth. Features are very good Review collected by and hosted on G2.com.

1) the interface is poor- this is resolved by using the Desktop app, but if the Desktop app weren't available, we would not use QB online. I dislike the native interface that much

2) the lack of inventory warehouses (similar to QB Desktop advanced inventory) is a severe limitation. if this isn't added, this will be the reason we move to a different solution

3) it drives me crazy that we can't edit the PO form, at a minimum, can't remove the approved by" language. this is a big business interruption as we sent PO thru email and sometimes vendors see "approved by (blank)" and ignore our PO because they assume it's not approved Review collected by and hosted on G2.com.

I like the reporting and insights -- custom dashboards, KPI tracking, forecasting give good visibility. Scaling to 25 users with different roles makes it easy to share the load across the team. Instant backup and restore has saved me a couple of times. Review collected by and hosted on G2.com.

QuickBooks Online Advanced is expensive (often $235–$275/month after promos), and my boss feels the frequent price increases aren’t matched by proportional improvements. Setup and advanced features can get complex and messy without careful planning.

Customer support is often slow or unhelpful despite the “priority” tier, bank feeds and imports can be glitchy, and the platform sometimes feels bloated with updates that introduce new bugs rather than fixing old ones. Review collected by and hosted on G2.com.