--- title: Omnitracs XRS Reviews meta_title: 'Omnitracs XRS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how Omnitracs XRS works for a business like yours. aggregate_rating: rating_value: 3.0 review_count: 14 scale: '5' date_modified: '2026-07-13' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # Omnitracs XRS Reviews **Vendor:** Solera Fleet Solutions | Omnitracs **Category:** [Fleet Management Software](https://www.g2.com/categories/fleet-management) **Average Rating:** 3.0/5.0 **Total Reviews:** 14 ## About Omnitracs XRS Omnitracs XRS provides flexible, mobile electronic logging device (ELD) and telematics functionality for fleets of any size. The solution allows you to automatically send diagnostic, positioning, and log data from the palm-sized XRS Relay device to your back office via smartphone or tablet for near-real time visibility and ensured compliance. ## Omnitracs XRS Pros & Cons **What users like:** - Users find the **ease of use** of Omnitracs XRS helps drivers navigate the system effortlessly. (1 reviews) - Users appreciate the **user-friendly interface** of Omnitracs, making it easy for drivers to navigate and manage fleets. (1 reviews) - Users praise the **navigation ease** of Omnitracs XRS, making it simple for drivers to understand and use. (1 reviews) - Users appreciate the **ease of use** of Omnitracs XRS, allowing drivers to navigate and manage tasks effortlessly. (1 reviews) **What users dislike:** - Users find the **installation difficult** depending on tractor specs, adding to the overall complexity of the system. (1 reviews) - Users report **technical issues** with Omnitracs XRS, including difficult installation and unreliable tablet performance. (1 reviews) ## Omnitracs XRS Reviews ### 1. Omni xrs Delivers Accurate Real-Time Tracking in Seconds **Rating:** 4.5/5.0 stars **Reviewed by:** Michael k. | Safety manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Omnitracs XRS?** really appreciate using Omni xrs, especially for the real-time tracking feature. One of the best things about the system is how quickly it updates a vehicle’s location—it’s accurate within seconds of a truck arriving, which makes planning and coordination much easier. **What do you dislike about Omnitracs XRS?** Customer service is hard to get ahold of during issues **What problems is Omnitracs XRS solving and how is that benefiting you?** they keep updating there platform to make sure everyone is staying compliant at all time. ### 2. Needs Faster Updates to Boost Efficiency **Rating:** 1.5/5.0 stars **Reviewed by:** Jamie B. | Billing Clerk, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Omnitracs XRS?** I like using Omnitracs XRS for route planning. The routing software has improved our efficiency and planning of routes and dispatching drivers significantly. I also appreciate the electronic logging feature, which helps with tracking the Hours of Service to document correctly for compliance, and it's useful for the drivers' personal use. **What do you dislike about Omnitracs XRS?** At the time we used Omnitracs XRS, the intervals between when it updated was slow. I would prefer shorter intervals between updating locations. **What problems is Omnitracs XRS solving and how is that benefiting you?** Omnitracs XRS helps provide ETAs to customers, identify traffic locations, and improve efficiency with route planning. It also tracks Hours of Service for compliance and driver use. ### 3. Good product just needs better customer support **Rating:** 3.0/5.0 stars **Reviewed by:** Paul U. | Transportation Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Omnitracs XRS?** The functionality of their entire platform. It was easy to navigate and was user friendly. **What do you dislike about Omnitracs XRS?** Customer service was not user friendly. Lots of wait time on hold, and slow responses. **What problems is Omnitracs XRS solving and how is that benefiting you?** We are no longer a user of Omnitracs XRS. ### 4. Fleet Manager **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Omnitracs XRS?** I like that Omnitracs is easy for drivers to utilzie. Drivers seem to understand the system and tablet, and do not have much difficulty navigating through the HOS. I also enjoy the portal that provides many different features and capabilities to manage fleets. **What do you dislike about Omnitracs XRS?** Installation is somewhat difficult depending on the spec of tractors. I also do not enjoy the lack of reliability of tablets, with many of them malfunctioning or going dead. **What problems is Omnitracs XRS solving and how is that benefiting you?** Omnitracs is solving problems such as flexibility to use HOS for drivers with simplicity. It also solves fleet management issues such as accessible truck data in real-time. ### 5. A real tracking solution **Rating:** 5.0/5.0 stars **Reviewed by:** Haydin J. | logistic cordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2022 **What do you like best about Omnitracs XRS?** The system is straightforward to use and has a friendly interface. **What do you dislike about Omnitracs XRS?** Nothing so far, I think it was a very good experience **What problems is Omnitracs XRS solving and how is that benefiting you?** It provides tracking updates very often and also is very user friendly ### 6. Omnitracs has helped our company grow! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2022 **What do you like best about Omnitracs XRS?** Omnitracsis a great TMS. Overall i can feel and can say that is has helped our company grow. It is not only a TMS but a great community of people (Shippers, drivers and carriers) willing to help each other. **What do you dislike about Omnitracs XRS?** I'd like the webpage to be more customizable per each customer. we'd like to have the ability to add categories, different dimensions, and labels. but other than that everything's good **What problems is Omnitracs XRS solving and how is that benefiting you?** Omnitracs is a bridge between us and the carriers. it's the core of our business. ### 7. Platform is good but the UI and seamless experience needs to be strengthened **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2022 **What do you like best about Omnitracs XRS?** Good features 1. Data flow is good 2. In budget 3. Cost of implementation is low 4. User manual are easy **What do you dislike about Omnitracs XRS?** 1. Training and awareness is very difficult 2. Response time to queries is high **Recommendations to others considering Omnitracs XRS:** It is good product and please take a demo **What problems is Omnitracs XRS solving and how is that benefiting you?** Mobile based telematics and supporting driver ### 8. Dashboard website is so slow as to be unusable. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2021 **What do you like best about Omnitracs XRS?** Nothing. It does the same stuff all the other options do. Some of it would be useful if it worked, but there is no functionality they can add that will make the horrible website performance tolerable. **What do you dislike about Omnitracs XRS?** The site literally times out on me at least 5 times Every. Single. Day. If I was the person in charge of website performance at Omnitracs, I would be ashamed. Whoever is in charge of that is overpaid if they are paid at all. They need to go back to flipping burgers. **Recommendations to others considering Omnitracs XRS:** Use something else. ANYTHING else. **What problems is Omnitracs XRS solving and how is that benefiting you?** None. Absolutely none. I get more problems from Omnitracs XRS than I solve. I'd rather go back to paper logs and guessing where my drivers are. ### 9. #worstcompanyever #trash **Rating:** 0.0/5.0 stars **Reviewed by:** Keith S. | President & Ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2020 **What do you like best about Omnitracs XRS?** I liked that i could see where my trucks were but that wasn't why i purchased the equipment. I purchased the equipment to send my mechanic updates as to when and where my company vehicles were at mechanically. However the system does not really do what they said it would do. After reaching out to our representative, it was to much of a bother to help us. Then the Contract is Binding for the entire 36 months regardless of whether you are happy or not. Their is absolutely no buy out option to get out of the service. So Beware of signing the contract, the only concern for omnitracs is that you send them your payment, even if the service does not work like it was explained it would. **What do you dislike about Omnitracs XRS?** Their is no access via a mobile phone that works. The website is clunky, and most of the features do not work. The personal working for Omnitracs have one interest that is make sure people pay, even if there system is not and can not do what they said it would do. The Attitude from them was very aggravating. **Recommendations to others considering Omnitracs XRS:** DON"T DO IT!!!! The 36 month agreement is binding for the entire 36 months there isn't even a buy out option even if you are not satisfied with the service. They do not feel as if providing a good quality service is necessary at all. Just make your payments it doesn't matter if the system works or not. **What problems is Omnitracs XRS solving and how is that benefiting you?** None the GPS equipment doesn't even work, it was supposed to update every 6 seconds. Sometimes it would take up to minutes to update, frequently it wouldn't update at all for multiply minutes. Logging into the website from a mobile device it virtually impossible at times. ### 10. PROBABLY AN ABOVE AVERAGE BYOD ELD, BUT STILL FALLS SHORT. **Rating:** 2.0/5.0 stars **Reviewed by:** Peter M. | Partner Relations/Regulatory Compliance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2018 **What do you like best about Omnitracs XRS?** The connectivity with our dispatch software. **What do you dislike about Omnitracs XRS?** The inconsistent performance coupled with a slow response technical support team has created a monster to support by management. **Recommendations to others considering Omnitracs XRS:** OmniTracs XRS belongs to the lower, more economical tier of ELD's that I think are all plagued with similar challenges. You may save money with startup on this tier, but be aware of high admin costs. I would seriously consider OmniTracs IVG product, or similar ones from other companies. **What problems is Omnitracs XRS solving and how is that benefiting you?** ELD compliance, GPS location, and dispatch software connectivity. ### 11. One of transportation best ELD's software **Rating:** 5.0/5.0 stars **Reviewed by:** HENRY C. | Fleet Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2019 **What do you like best about Omnitracs XRS?** Very easy to understand also accurate with the drivers HOS and positioning **What do you dislike about Omnitracs XRS?** There nothing much to dislike about this program it simple and easy **What problems is Omnitracs XRS solving and how is that benefiting you?** Accurately track drivers HOS in order to plan their trips for on time deliveries ### 12. Lots of options, horrible execution **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2018 **What do you like best about Omnitracs XRS?** There are a lot of different features and options to choose from to be able to manage fleets and drivers. **What do you dislike about Omnitracs XRS?** The layout of all their software is a nightmare. Their organization and layout when it comes to the back-end and management software is atrocious. **Recommendations to others considering Omnitracs XRS:** Painful setup process, painful management, lots of features once you get to understand it. **What problems is Omnitracs XRS solving and how is that benefiting you?** Improving driver compliance and safety, keeping track of HOS has become somewhat simpler when the software works properly ### 13. The service that Omnitracs XRS offers is not a top quality product **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2018 **What do you like best about Omnitracs XRS?** The interface is pretty easy to look and to figure out where you want to go within the website. **What do you dislike about Omnitracs XRS?** The Omnitracs server has all kinds of issues and sometimes it could take you hours to be able to run reports. Whenever they push out an "upgrade" or "update," there is always something else that breaks so it seems like there's no true testing before release. **Recommendations to others considering Omnitracs XRS:** The biggest problem that we have is that it doesn't always work well and I think that it might be part of their servers that's the issue. Our client manager is not efficient and is very late on anything that we've asked him to accomplish for us. Moving from XataNet, we lost our client manager that was fantastic and it was very disappointing. Calling their Customer Service department doesn't really do anything to help because they can't seem to figure out their own issues. If you don't have another software that you're trying to integrate with, it might be okay but they liked to point fingers at the other company even though it ended up being on their side. **What problems is Omnitracs XRS solving and how is that benefiting you?** We use XRS mainly for logs on our handheld devices but also to keep track of our trucks. We are a past client of XataNet and chose XRS because we have handheld devices instead of units mounted in our trucks. ### 14. Great EOBR and Asset Tracking Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Adam T. | Implementation Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2016 **What do you like best about Omnitracs XRS?** The solution utilizes mobile phones and devices to allows transmission of data from the on board recorder to the cloud. This allows us to tackle 2 birds with one stone, allowing our drivers to have phones and track their positions and driving habits. This solution also gives you an in depth look at your fleet, driver trends, and analytics for your vehicles. **What do you dislike about Omnitracs XRS?** With the recent merger to Omnitracs, there has been some downtime and growing pains. Also, the amount of regulation within the government has them changing algorithms and rules frequently. **Recommendations to others considering Omnitracs XRS:** If you are considering making the move to XRS, make sure you have a team ready for implementation. I would also urge you to look at the vast offerings that Omnitracs has in their other software as well. You can pair and partner their other services together to meet any and all of your transportation needs. **What problems is Omnitracs XRS solving and how is that benefiting you?** This solution has helped us comply with state and federal government regulations wile preparing for the transition in 2017. We are ahead of the curve with technology and have a great insight into our fleet operations and statistics. ## Omnitracs XRS Discussions - [What is Omnitracs XRS used for?](https://www.g2.com/discussions/what-is-omnitracs-xrs-used-for) - [View Omnitracs XRS pricing details and edition comparison](https://www.g2.com/products/omnitracs-xrs/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-14+20%3A40%3A07+-0500&secure%5Bsession_id%5D=e2d46ded-e12a-4c2e-9b85-2ecbf1087e9b&secure%5Btoken%5D=a13c6147e2015b7e469fadcfb14fb0e35ce1ae776938d204780c02c78603362b&format=llm_user) ## Omnitracs XRS Integrations - [Roadnet Anywhere (RNA)](https://www.g2.com/products/solera-fleet-solutions-omnitracs-roadnet-anywhere-rna/reviews) - [Samsara](https://www.g2.com/products/samsara/reviews) ## Omnitracs XRS Features **Vehicle Management** - Inventory - Fuel Management - Maintenance - Vehicle Tracking **ELD Compliance** - Hours Logged - Preventive Maintenance - DVIR - Offline Access **Driver Management ** - Onboarding - Safety - Driver Tracking - Driver Behavior **Deliveries** - ETAs - Proof of delivery - Route Optimization **Dashcam** - Automatic Incident Detection - Safety Score - Automated Footage Upload **Analytics** - Vehicle Performance - Driver Performance - Costs **Agentic AI - Fleet Management** - Proactive Assistance - Decision Making - Multi-step Planning - Collision Detection - Natural Language Interaction - Facial Recognition **Generative AI - Fleet Management** - Text Summarization ## Top Omnitracs XRS Alternatives - [Motive](https://www.g2.com/products/motive-technologies/reviews) - 4.4/5.0 (3,099 reviews) - [Samsara](https://www.g2.com/products/samsara/reviews) - 4.5/5.0 (4,646 reviews) - [Geotab](https://www.g2.com/products/geotab/reviews) - 4.5/5.0 (195 reviews)