--- title: Jaeger Reviews meta\_title: 'Jaeger Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 15 reviews by the users' company size, role or industry to find out how Jaeger works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 15 scale: '5' date\_modified: '2026-07-07' parent\_category: name: Analytics Tools & Software url: https://www.g2.com/categories/analytics-tools-software --- # Jaeger Reviews & Product Details Jaeger, inspired by Dapper and OpenZipkin, is a distributed tracing system released as open source by Uber Technologies. It can be used for monitoring microservice-based architectures. * * * Seller [Uber](https://www.g2.com/sellers/uber) Discussions [Jaeger Community](https://www.g2.com/products/jaeger/discuss) Show More ## Top-Rated Alternatives [ ![SolarWinds Database Observability](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SolarWinds Database Observability") SolarWinds Database Observability 4.5/5(231) ](https://www.g2.com/products/database-observability/reviews) [ ![Azure Monitor](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Azure Monitor") Azure Monitor 4.3/5(108) ](https://www.g2.com/products/azure-monitor/reviews) [ ![Azure Analysis Services](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Azure Analysis Services") Azure Analysis Services 4.4/5(157) ](https://www.g2.com/products/azure-analysis-services/reviews) [ View All Alternatives ](https://www.g2.com/products/jaeger/competitors/alternatives) ## User Insights Average based on 15 real user reviews. [Log in to unlock pricing and user insights](/login) ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 4/22/2023 "Great tool for analyzing logs in a multi services system" 4.5/5 What do you like best about Jaeger? The ability to combine logs of multiple services which consist the same flow across the services, thus providing a deep understanding of the system. Review collected by and hosted on G2.com. What do you dislike about Jaeger? Sometimes the time duration represented by each log entry is not that clear (at least for me). Review collected by and hosted on G2.com. What problems is Jaeger solving and how is that benefiting you? The problem Jaeger is solving is analyzing logs in a multi services environment. It is benefiting me because I'm working with a system which is consisted of multiple micro services. Often it is required to anaylize a flow which goes across the system, thus understanding the interaction in each service is crucial in our day to day life. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Aaron H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron H.") AH Aaron H. Administrator Small-Business (50 or fewer emp.) 10/15/2021 "This is a great service to both work for and utilize when you need a ride" 5/5 What do you like best about Jaeger? I like how convenient it is that Uber provides rideshare that you can participate in. Through sharing a ride, individuals are able to be helped. Review collected by and hosted on G2.com. What do you dislike about Jaeger? I am able to rest assured that the driver is qualified because of the background check that Uber runs on its drivers, but a hesitancy that I have is the quality of driver or care of the driver. Review collected by and hosted on G2.com. Recommendations to others considering Jaeger: A blanket rule on whether or not open alcohol is allowed in cars would be nice. It seems a little confusing right now. Review collected by and hosted on G2.com. What problems is Jaeger solving and how is that benefiting you? This is useful for ridesharing. The benefit of Uber is that I am able to rely on a company for my transportation needs and not have to drive everywhere. We were able to use this option multiple times. Review collected by and hosted on G2.com. Show More 1/16/2022 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Mid-Market (51-1000 emp.) 7/11/2018 "Great tool!" 5/5 What do you like best about Jaeger? Uber app is very user friendly allowing for great ease of use and location tracking Review collected by and hosted on G2.com. What do you dislike about Jaeger? One thing I do not like is it takes a while for the app to catch up at times Review collected by and hosted on G2.com. What problems is Jaeger solving and how is that benefiting you? It is great for tracking customers and provide a lot of good data points Review collected by and hosted on G2.com. Show More 2/7/2022 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") UI Verified User in Internet Mid-Market (51-1000 emp.) 8/11/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "Best Tracing Tool" 4.5/5 What do you like best about Jaeger? It will show a detailed view of how your microservices communicating Can be useful to find performance issues in your system Open-source Review collected by and hosted on G2.com. What do you dislike about Jaeger? No such thing to dislike this product but the performance matrix is missing Like if we need to check slow query then we have to rely on other tools. Review collected by and hosted on G2.com. What problems is Jaeger solving and how is that benefiting you? Distributed Tracing Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite RD Reymund D. Facility/Safety Manager Mid-Market (51-1000 emp.) 12/11/2018 "Couldn't get any easier! Saves money and time!" 5/5 What do you like best about Jaeger? The convenience, no matter where you are local or traveling, your ride is just a few clicks away! Easy sign-up and you're off! Review collected by and hosted on G2.com. What do you dislike about Jaeger? Nothing I can really think of right now. Review collected by and hosted on G2.com. Recommendations to others considering Jaeger: Thanks for a great product, take care of your driver! Review collected by and hosted on G2.com. What problems is Jaeger solving and how is that benefiting you? Again, unless we need a rental vehicle for moving product around, when we travel if it is just people it couldn't get any more convenient. Multiple parties can schedule their own rides at their convenience and it doesn't take other people to coordinate travel like it used to. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 12/10/2018 "Great technology for helping companies provide rides to employees" 3.5/5 What do you like best about Jaeger? It's helpful to use this application for organizations to help provide rides to employees without having to go through the reimbursement process. It's nice to know that the cost is taken care of up-front so that you don't need to worry about going through the process of reimbursement, but rather have it be taken care of right away. Review collected by and hosted on G2.com. What do you dislike about Jaeger? It's great! It's sometimes a little confusing transferring between the company card and a personal card, which could definitely cause problems down the line. I wish it was clearer which card you were on and which one you're using to pay for each ride, but as long as you are being attentive, it's not too terribly difficult to figure out. Review collected by and hosted on G2.com. Recommendations to others considering Jaeger: Definitely consider implementing it for your organization. If you find the ease of use as beneficial as we have, I absolutely recommend giving it a shot! Review collected by and hosted on G2.com. What problems is Jaeger solving and how is that benefiting you? It helps simplify our reimbursement strategy and also helps us keep track of what employees have had to travel where & the associated cost. Therefore, we are able to look at a more holistic picture of the organization and where money is being spent (And where we could use our funding more effectively in terms of travel) all organized within the confines of an app. It's great for an organization that already struggles with principles of organization & therefore definitely benefit from having all of this information contained with the framework of this application. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") UT Verified User in Transportation/Trucking/Railroad Small-Business (50 or fewer emp.) 12/12/2018 "Easy to use and even for beginners" 4/5 What do you like best about Jaeger? Seems to me they have fixed most of the bugs and even my mother can use this app easily. A couple clicks and you are on your way quickly and efficiently. Review collected by and hosted on G2.com. What do you dislike about Jaeger? I think with more safety choices on the app, which they have already started, it will be even better. Sometimes if you live outside a city the app glitches more than within the city. For instance, it will say I have a driver then the map will disappear and it’ll double the time on the drivers arrival. Review collected by and hosted on G2.com. What problems is Jaeger solving and how is that benefiting you? We use it for all of our clients, so the good news is they feel safer now with all the new features. If also is helping us with having excellent record keeping for past rides and amounts Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Andrew S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew S.") AS Andrew S. Independent Business Owner Consumer Services Small-Business (50 or fewer emp.) 12/11/2018 "Easy and smooth" 3.5/5 What do you like best about Jaeger? Pretty easy to use, fast acting, simple Review collected by and hosted on G2.com. What do you dislike about Jaeger? Minor issue with page html but nothing major Review collected by and hosted on G2.com. What problems is Jaeger solving and how is that benefiting you? Employee tracking, better accuracy of employee tracking Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 12/11/2018 "Uber Review" 4/5 What do you like best about Jaeger? Using the app when at the airport, knowing that my ride fare is already set. Review collected by and hosted on G2.com. What do you dislike about Jaeger? Availability of drivers and sometimes not having a driver arrive for a long period of time when others around me are able to request and receive a ride much faster. Review collected by and hosted on G2.com. What problems is Jaeger solving and how is that benefiting you? Ability to evaluate rides Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 12/11/2018 "Awesome and convenient " 5/5 What do you like best about Jaeger? I love having the ability to request a ride without having to make a call or exit a building! Perfect for business travel or personal use. Review collected by and hosted on G2.com. What do you dislike about Jaeger? when drivers don’t take preferred route. Review collected by and hosted on G2.com. What problems is Jaeger solving and how is that benefiting you? Helped me travel more affordably and conveniently. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Jaeger? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Jaeger ](https://www.g2.com/products/jaeger/discussions/new) GU Guest User What is Jaeger used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-jaeger-used-for) [ View all Discussions ](https://www.g2.com/products/jaeger/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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