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CMMS reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.

Best CMMS Software

Computerized maintenance management systems (CMMSs) are used by companies, such as manufacturers, that need to manage assets and equipment, as well as some service providers to manage assets on behalf of their customers. Since fixed assets represent an important investment for any company, CMMS can help by optimizing asset use and productivity. This type of software can cover multiple stages of the asset lifecycle, from acquisition to disposition. CMMS is used by technicians to maintain assets in optimal condition, and by managers to make educated decisions on how to improve asset utilization.

A CMMS best serves small and medium businesses and should not be confused with enterprise asset management (EAM) software, which delivers advanced asset management features for large companies and complex industries such as oil and gas, mining, or construction. CMMS solutions integrate with accounting software to manage the financial value and the depreciation of the assets.

To qualify for inclusion in the CMMS category, a product must:

Manage various types of assets and equipment across multiple locations
Track inventory for spare parts and materials needed for maintenance
Schedule maintenance activities such as inspections, repairs, and upgrades
Manage resources (human and equipment) and allocate them to maintenance operations
Deliver reports on asset utilization, maintenance costs, and technician productivity
Ensure asset compliance with safety and environmental regulations
Provide a mobile friendly interface or mobile apps for field service technicians

Top 10 CMMS Software

  • UpKeep
  • Fracttal Asset Cloud
  • Asset Essentials
  • Hippo CMMS
  • MaintainX
  • Maintenance Connection
  • MVP Plant
  • eMaint CMMS
  • Limble CMMS
  • MicroMain CMMS

Compare CMMS Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
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(320)4.5 out of 5
Optimized for quick response
Entry Level Price:$0 per user/month

UpKeep's CMMS is a modern maintenance and asset management solution for your team. From your desktop to your phone and even your tablet, UpKeep is easily accessible from anywhere at any time. Create work orders on-the-go, get notifications when tasks are updated, and receive alerts straight from your app when assets go down making your business run more efficiently than ever before. UpKeep offers core maintenance functionality, such as asset, inventory and work order management and preventive m

(160)4.6 out of 5
Entry Level Price:$195 5 users / month

Fracttal is a Cloud-based Computerized Maintenance Management Software (CMMS) and Enterprise Asset Management (EAM). With Fracttal, companies can monitor all aspects of maintenance management like equipment, providers, technicians, schedules, spare parts, costs, work orders, emergencies, and warranties. By using Fracttal, companies solve their maintenance performance challenges, allows them to reduce downtime and increase productivity, which will permit them to run more efficiently.

Asset Essentials™️ by Dude Solutions is a next-generation enterprise work and asset management platform for smarter and more efficient maintenance and operations. This system helps operations leaders manage over 7.3 million assets and 30 million work orders every year. With this cloud-based and mobile software, you can cut costs, operate at peak efficiency and manage work and assets in a single, unified system. From organizing work orders to extending the life of assets to configurable reporting

(234)4.2 out of 5
Optimized for quick response
Entry Level Price:$39 USD / User Monthly

Hippo is a simple, powerful computerized maintenance management software (CMMS) solution built for companies of all types of industries—healthcare, manufacturing, education, hotels and resorts, municipalities, and more. Our team has been providing affordable, user-friendly solutions since 2004, and since then, we've helped thousands of businesses streamline their maintenance operations. Hippo CMMS comes equipped with all the key features to manage preventive maintenance, repairs, equipment, i

(45)4.8 out of 5
Entry Level Price:$0 seat/month

MaintainX is a mobile-first work order and procedure platform that allows teams to know what they need to do and how to do it. Here's what we digitize and take away from the clipboard: -Maintenance Work Orders -Safety Procedures -Environmental Checklists -Tooling & Gauge Reporting -Preventative Maintenance Procedures -Auditing/Inspection Workflows -Training Checklists We help operational leaders become more efficient by delivering real-time business insights from the field.

(34)4.4 out of 5
Optimized for quick response
Entry Level Price:$60 user/month 1

Accruent’s Maintenance Connection is a browser-based SaaS application built for the real-time maintenance and management of your organizational assets. Maintenance Connection is a unique solution that combines the benefits of a computerized maintenance management system (CMMS) and the scalability of an enterprise asset management (EAM) software. With its configurable interface, flexible business automation, and RESTful API, Maintenance Connection is built to communicate with your software toolc

(64)4.7 out of 5
Optimized for quick response

Work Smarter & Faster with the World's 1st Online and Offline Paperless Work Order System! The CMMS that reliability experts recommend. MVP Plant is an award-winning software created based on years of CMMS, maintenance, and reliability experience. With ultimate ease of use, manage your work, PMs, parts, equipment, people, and purchasing to increase productivity, reduce downtime, and save time and money.

(107)4.4 out of 5
Optimized for quick response
Entry Level Price:$33 per user, per month

eMaint CMMS – an industry-leading CMMS software solution eMaint Computerized Maintenance Management System (CMMS) software is an award-winning solution for managing work orders, PM schedules, and parts inventory. eMaint is part of the Fluke Corporation, and its CMMS software has 50,000+ users worldwide. It provides the ability to reduce downtime, improve reliability, and streamline the maintenance processes. eMaint delivers a robust asset reliability platform, with seamless integration of mai

(36)4.9 out of 5

Limble CMMS is a modern, mobile and easy to use CMMS software package.

(22)4.0 out of 5

Since 1991, MicroMain Corporation has been giving businesses the tools they need to streamline maintenance operations, maximize productivity, and reduce costs across all industries. MicroMain CMMS software is simple and powerful with the best Business Intelligence (BI) in the industry. The intuitive interface makes it easy to schedule, track, and report work orders, preventive maintenance, assets, labor, inspections, parts inventory, fleet management and much more. Main Features of MicroMain

(7)3.3 out of 5

WebTMA has all the features and functionality necessary to track, manage and maintain your valuable assets and facilities. Utilizing a web browser you have the ability to access your Maintenance Management data from any location at any time

(5)4.6 out of 5

Web-based CMMS software, for organising machine and vehicle service-schedules, repairs, and inspections.

(3)4.5 out of 5

eWorkOrders is an easy to use, affordable and powerful, web-based CMMS (Computerized Maintenance Management System) solution that helps organizations easily manage & report on daily operations and plan for future requirements. Manage Work Orders, PMs Assets, Inventory, Employees, Documentation, Meter Readings, GIS Tracking, Scheduling & Service Requests. No software to install, no hardware to purchase, access eWorOrders anytime, anywhere. Upgrades & technical support are included.

(5)4.2 out of 5
Entry Level Price:$40 user/month

Fiix is cloud maintenance software that organizes, tracks, and schedules your maintenance activities. Faster. Better. For less. Its cloud-based maintenance and asset management software has helped thousands of customers globally establish preventive maintenance strategies. Completely customizable, mobile, and instantly available through the cloud, Fiix is a flexible solution for organizations of all sizes. Find out more at www.fiixsoftware.com.

(3)4.7 out of 5

Facilities Management eXpress (FMX) is a cloud-based, facilities management software solution that enables facilities managers to more efficiently and effectively track work orders, schedule resources, and plan maintenance. The easy-to-use, highly-configurable solution features a calendar view that anyone can use to submit, track, and manage their requests, events, and assets. Facilities owners and managers gain visibility into activities and costs, while building staff and tenants get updated s

(3)3.0 out of 5

WebCheckout tracks the complete lifecycle for institutional asset of all sorts. The complete lifecycle includes its installation, monitoring, inventorying, scheduling, maintenance, repair and decommissioning.

(2)3.0 out of 5

Agility by SSG Insight is an integrated cloud-based computerized maintenance management (CMMS) and facilities management (CAFM) solution that helps maintenance and facility managers to manage their organizations' maintenance operations. The solution offers various applications such as asset management, reactive and preventive maintenance management, work order management, help desk, inventory management and more. It can be tailored to suit businesses across various industry verticals that includ

(8)4.3 out of 5

BlueFolder is a web-based service management solution that offers a unique blend of ease-of-use and breadth of functionality. Along with features such as robust work order management, scheduling/dispatch, and billing, BlueFolder stands apart with features like a powerful customer portal, asset/equipment tracking, and customer notifications. Our customers regularly tell us that adopting it has been the key to realizing the productivity gains that have propelled their business to the next level.

(2)4.3 out of 5

iMaint is a robust EAM software offered by DPSI, an industry-leading CMMS provider. iMaint has helped organizations resolve critical maintenance challenges, maximize ROI, enhance productivity, ensure compliance and much more. It’s suitable for a variety of industries ranging from small businesses to large corporations, and is highly scalable. iMaint is offered as an on-premise or online, cloud-hosted solution; it can also be accessed on mobile devices. Pricing begins at $60 per user/month. Since

(2)4.5 out of 5

Ready to Actually Like Your CMMS?! Everybody seems to use a CMMS, but nobody likes the one that they use – until NOW! Surveying industry leaders, the common thread about CMMS systems is that they are cumbersome and difficult to use AND they all felt stuck with what they were using. The thought of changing to yet another difficult and cumbersome system was just too painful to even think about… Well, until they saw ours! WORK ORDERS - EASY! Create, track, edit and AUTOMATICALLY communicate work

(2)4.0 out of 5
Entry Level Price:$29

Best Computerized Maintenance Management CMMS Software Maxpanda CMMS Software is widely used for maintaining a computerized database of information related to the maintenance operation of your company. This information is stored in the cloud and assists maintenance departments of all sizes to perform preventive maintenance tasks more efficiently and effectively through GoMAX mobile apps. Make wiser decisions. We're disrupting CMMS Software with a platform that's simpler and more affordable allo

(3)3.8 out of 5

Oracle Maintenance Cloud offers an integrated asset management solution that enables efficient and productive plant maintenance operations.

(15)4.6 out of 5

RFgen Software enables businesses with flexible, mobile barcoding systems to reduce inventory and warehouse productivity issues and increase accuracy. Enabling you to mobilize critical warehouse and supply chain workflows, your mobile workforce has real-time and on-demand access to enterprise data. RFgen’s app suites easily connect Windows, Android and Apple iOS barcode scanners, tablets, handheld computers, RFID, and more. Extending your back-office ERP systems and databases, including Oracle’s

(2)3.5 out of 5

This application allows technicians to track asset data to pro-actively manage your organization's vital information.

(1)4.0 out of 5

COGZ EZ focuses on Preventive Maintenance and Work Orders. Supporting features such as Inventory and Purchasing are also included.

(1)4.5 out of 5

Coherent is an easy to solution that enables organization to easily and efficiently track work order administration, equipment preventive maintenance, asset management functions, and CMMS operations.

(1)5.0 out of 5

Cryotos is a mobile-first and easy to use computerized maintenance management system (CMMS), facility management (FM), enterprise asset management (EAM) which can be used across industries for achieving efficiency in the maintenance and operations process.

(1)4.0 out of 5

Fidelity is a web-based Asset and Spend Management solution that automates the full lifecycle of assets and capital expenditure process management with better control, visibility, and analysis.

(3)4.5 out of 5

Hector is committed to being the guardian of your corporate assets. By closely monitoring your asset inventory, you can focus on your core business. Let Hector track all your company’s assets!

(1)5.0 out of 5

IndySoft is a leading provider of enterprise-ready software designed to manage quality driven assets and lifecycles. Specializing in calibration, tooling, and preventative maintenance, IndySoft is infinitely scalable and fully customizable. Coupled with our new RFID solution, IndySoft will give you unprecedented visibility into your key assets and critical equipment whether they are within your facility or out for field services. IndySoft will deliver efficiencies into your processes, improve te

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MVP Plant
eMaint CMMS
MicroMain CMMS
Maintenance Connection
Hippo CMMS
UpKeep
Limble CMMS
Fracttal Asset Cloud
Asset Essentials
MaintainX
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Learn More About CMMS Software

What is CMMS Software?

Computerized maintenance management systems (CMMS) help companies track and manage the fixed assets, tools, and equipment used in their day-to-day operations. CMMS software is usually delivered as a combination of modules for equipment data management, maintenance planning and scheduling, work order management, inventory control, and asset tracking. There are also many point solutions that focus exclusively on one or a few of the features mentioned above. These tools are sold as standalone products, and while they integrate with CMMS, they are not considered to be CMMS software.

While the terms CMMS and enterprise asset management (EAM) are often used interchangeably, the two types of software are quite different. As the term implies, EAM focuses on servicing large companies that have more complex maintenance needs. CMMS usually offers features that are geared toward small- and medium-sized businesses (SMBs). Some CMMS products can include more advanced features that can be used by large companies, like predictive maintenance, but the scope of EAM software is generally too complicated for SMBs.

What Does CMMS Stand For?

CMMS stands for computerized maintenance management systems, which describes the main scope of this type of software: define, manage, and monitor maintenance procedures and operations.

What Types of CMMS Software Exist?

CMMS software varies depending on the functionality it includes, as follows:

Core CMMS

Core CMMS software includes features for maintenance, asset tracking, and work order management. It is usually delivered as a single standalone package.

Advanced CMMS

Advanced CMMS delivers additional functionality such as purchasing, billing, and labor management. These features are provided as add-ons or separate modules that can be used together with the core CMMS software.

What are the Common Features of CMMS Software?

The following are some core features within CMMS software that can help users manage the lifecycle of fixed assets and equipment:

Asset tracking: Asset tracking uses technology like barcodes, RFID, or GPS to monitor the physical locations of multiple assets, which are often distributed across various physical locations. This type of functionality also helps companies define different kinds of assets and the relationships between them. Furthermore, asset tracking maintains a history of all operations, such as maintenance and repairs, to identify potential issues.

Work orders: Work order management defines what needs to be done, by whom, and how. Work orders can be created based on the type of activity (such as repairs or calibration needs), the locations of equipment, or the service level agreements specified in contracts.

Inventory: Inventory refers to both the equipment and the spare parts required for equipment maintenance. Inventory management is essential for technicians and managers to accurately define which spare parts can be used for which type of asset and to maintain an inventory level that can help maintenance teams address emergencies.

Maintenance: Maintenance features are at the core of all CMMS software products. There are two types of maintenance: preventive (or scheduled), which aims to prevent issues before they happen, and corrective, which occurs when assets malfunction and need to be repaired. Predictive maintenance is an advanced methodology that uses sensor data and information provided by complex equipment to predict potential issues without human intervention.

Warranties: Warranties help maintenance managers identify the operations required for various categories of assets, which may also vary by customer or contract. Warranty management functionality maintains the information on service contracts for fixed assets. Warranties and contracts also include service level agreements that maintenance teams need to comply with.

What are the Benefits of CMMS Software?

The main benefits of CMMS software are:

Maintenance: CMMS software helps companies streamline maintenance activities. This is particularly important for complex maintenance operations that need to be managed for multiple assets across multiple locations.

Productivity: CMMS software can increase employee productivity by planning and scheduling maintenance activities based on resource availability. Since travel is often required for field maintenance, CMMS can also help reduce the idle time spent by technicians on the road or between jobs.

Uptime: CMMS software helps improve uptime and optimize the use of fixed assets. Maintenance activities should reduce equipment downtime, which means that fixed assets can be used to their full potential. Since equipment can be expensive, optimizing its use is critical to achieving a positive return on investment.

Who Uses CMMS Software?

CMMS benefits all employees involved in any operations related to fixed assets and industrial equipment, such as:

Maintenance teams: Maintenance departments use CMMS to track fixed assets, monitor their performance, and perform maintenance operations. Maintenance managers use CMMS to plan and schedule maintenance activities, generate and assign work orders, and track the performance of their technicians.

Field technicians: Field service technicians use CMMS to plan their schedules, identify which type of maintenance is required for different types of equipment, and access technical specifications of the fixed assets they are responsible for. Mobile CMMS is particularly important for field service employees who need to be able to communicate with their managers and customers, as well as send regular updates about the status of their work.

What are the Alternatives to CMMS Software?

The following alternatives to CMMS software can replace this type of software, either partially or completely:

Enterprise asset management (EAM) software: EAM software can overlap in functionality with CMMS but can also complement it. EAM and CMMS can be used together by companies that must manage multiple locations. For example, a manufacturer may use EAM to manage the fixed assets at its manufacturing facility and CMMS to manage the equipment at its repair shops.

Aviation MRO software: Aviation maintenance, repair, and operations (MRO) software focuses exclusively on aviation maintenance. CMMS software does not provide advanced functionality to manage aircraft maintenance, which is why some vendors have developed MRO software to take advantage of such a large industry.

Facility management software: This type of software provides features to manage facilities such as warehouses, factories, or retail stores. Standard CMMS is not the right choice for facility management as it does not include functionality like space management and access control to facilities. Some CMMS vendors included these features in their offering, and their products can be used to maintain both facilities and equipment.

Calibration software: Calibration software measures values delivered by devices and compares them to standards to identify the equipment's accuracy. Since calibration is an essential part of asset maintenance, this functionality is usually included in CMMS software. There are also standalone calibration tools, which can be an excellent alternative to CMMS for SMBs that don't use complicated equipment.

Software Related to CMMS Software

Related solutions that can be used together with CMMS software include:

Predictive maintenance software: Also known as condition-based maintenance, this type of software uses artificial intelligence and machine learning to identify potential problems with assets before they occur. As opposed to preventative maintenance, which relies on regular inspections to lessen the likelihood of failure, predictive maintenance monitors equipment in real time. 

Asset leasing software: Asset leasing software automates the process of finding and processing leasing options to acquire assets. This type of software can be used by asset leasing companies and by businesses who need to lease equipment.

Field service management software: Field service management software can help technicians and managers schedule and track work orders that require traveling to customers’ sites. CMMS can also provide field technicians with the technical specifications and work instructions required for different types of assets.

Services: Used asset marketplaces are used by companies who prefer to acquire equipment at lower prices. This service can also help companies sell old equipment instead of disposing of it. Disposition usually means that the value of the asset is considered a loss for the company, while selling it allows businesses to recover a part of their investment.

Fixed asset rentals are being used by companies in industries like construction and for projects that do not justify the acquisition of equipment. This service can be a good option when companies only require certain assets for a limited time.

Challenges with CMMS Software

CMMS software solutions can come with their own set of challenges. 

Functionality: Functionality can become a challenge for large companies that require more advanced features than a normal CMMS can provide. While some CMMS products include functionality suitable for enterprises, EAM systems are usually a better option for complex asset management requirements. Conversely, small companies may be overwhelmed by the features offered by CMMS and the complexity of this type of software. It is therefore preferable that small companies with basic asset management needs to adopt point solutions, like asset tracking or calibration software, that are more focused in scope.

Integration: Seamless integration with third-party solutions like ERP systems and accounting software is critical when tracking the costs of fixed assets. While new technologies like the cloud make it easier for CMMS vendors to integrate with other solutions, tracking asset depreciation in multiple systems can still be a challenge because the data needs to be consolidated and deduplicated to be accurate.

Data accuracy: Effective asset data capture and management can become an issue when equipment information isn’t up to date. If maintenance professionals do not have accurate details on fixed assets, such outdated or duplicated information makes it harder for managers to track assets and their status, which can also disrupt maintenance operations.

Which Companies Should Buy CMMS Software?

All companies that use fixed assets and equipment can benefit from using CMMS software, the most important being:

Manufacturers: Manufacturers use fixed assets in production, and maintain equipment to avoid downtime, accidents, and maximize their lifespan. Since manufacturing equipment is expensive, tracking the costs of the fixed assets is also essential.

Retailers: Retail companies and distributors require several major types of equipment: facilities like warehouses and stores, and equipment used in facilities, such as forklifts and handheld devices. 

Maintenance providers: This type of company provides maintenance and repair services to its customers but rarely owns fixed assets. Maintenance providers use a multitude of tools for measurements and calibration, as well as inspections and repairs.

How to Buy CMMS Software

Requirements Gathering (RFI/RFP) for CMMS Software

CMMS selection requirements should cover all asset lifecycle stages, from acquisition and installation to maintenance and obsolescence. The maintenance team is mainly responsible for creating requirements, but other departments should also be involved, such as accounting and logistics. Accountants rely on CMMS data to track asset amortization and the cost of maintenance. Procurement teams need to know what spare parts to order and when to ensure that repairs are performed on time. 

CMMS requirements should take into account the present and future needs of the company. This is critical for companies planning to modernize their equipment by replacing existing fixed assets. For example, modern equipment often requires connectivity to the internet of things (IoT) or industrial internet of things (IIoT) networks, which isn't always supported by CMMS software.

Finally, technical requirements refer to the flexibility and ease of use of the software and its ability to integrate with other ERP or accounting software. The flexibility impacts software adoption which in turn increases the productivity of the maintenance team, and integration streamlines data exchange between systems which provides visibility into how fixed assets are used across the company.

Compare CMMS Software Products

Create a long list

A long list of CMMS software products should only include the options that provide the buyer's high-level functionality. For instance, a company that relies on preventive maintenance should eliminate all solutions that don't have this module. Industry-specific requirements such as facility management for retail can also be used to exclude software vendors from the selection process.

The long list should not have more than 10 products with similar modules. If there are more than 10 products that seem to be good options for the long list, buyers need to find additional criteria to differentiate between them. A few examples include the vendor's geographical presence and the integration between CMMS and other software such as ERP.

Create a short list

The RFI mentioned above is sent to the vendors from the long list who need to provide detailed information on each requirement. For each criterion, vendors should note how they deliver the features (out of the box, through integration or customization). For example, facility management can be a module of the CMMS system or a separate product provided by a vendor's partner.

Besides functional criteria, buyers should request customer references and use software review platforms to get objective feedback on the CMMS software. It is preferable to compare customer feedback with the information provided by the vendor to identify discrepancies. For instance, a vendor may claim to provide predictive maintenance out of the box, but some customers may argue that the functionality required extensive customization. 

Buyers must find references and user feedback from companies similar to theirs. A large manufacturer selecting CMMS doesn't need customer references from small companies in the retail or construction industries.

Finally, the cost of the software is an essential factor to consider when creating a short list. 

Conduct demos

Demos should follow a script and scenarios meant to show how the CMMS helps users manage real-life operations. Vendors should use the buyer's data and try to simulate their workflows, which are familiar to users. Furthermore, demos should show how field service technicians can use CMMS on their mobile devices, online and offline.

The selection team members need to attend all demos and rate the performance of the software. Along with the CMMS system, vendors may use add-ons or partner solutions during demos, which users also need to evaluate. When comparing the demos, buyers should differentiate between multiple ways to deliver functionality, such as spare parts inventory out of the box versus third-party add-ons.

Selection of CMMS Software

Choose a selection team

A CMMS selection team includes members of the maintenance team, executives, and managers from other departments that benefit from using this type of software, such as accounting and logistics. External consultants with experience in asset management and CMMS knowledge can provide an objective perspective.

The selection team is usually led by a project manager who oversees the entire process, and sometimes the implementation. 

Negotiation

Pricing negotiations often decide the choice of software, but there are other factors that buyers need to consider when choosing a CMMS system, such as:

  • Service level agreements for the software (such as uptime) and the services provided by the vendor and its partners: Buyers need legal guarantees that the software won't cause significant disruptions, which can be costly and even dangerous in industries like construction.
  • The ability of the vendor to continuously deliver new features and adapt to market changes: As IoT and robotics become mainstream in industries such as manufacturing and retail, CMMS software needs to be compatible with these types of technologies.

Final decision

The final decision should be based on all the information mentioned above: requirements, demos, customer references, costs, etc. When CMMS vendors work with partners for implementation, training, and support, their performance should also be evaluated. 

What Does CMMS Software Cost?

A successful CMMS implementation requires two types of costs:

  • Direct costs for software licenses, services such as customization, and the employees in charge of managing the system. 
  • Indirect costs refer to any investments that help the buyer optimize the use of the system. A few examples are hardware and sensors to capture asset data or mobile devices used by field service technicians.

Return on Investment (ROI)

To achieve positive ROI, CMMS buyers need to realize benefits that surpass the costs mentioned above. Some of the essential benefits of CMMS software include equipment downtime reduction, increased employee productivity, and reduced maintenance costs. To compare them with costs, these benefits should be measured as a monetary value—for instance, a 10% decrease in downtime from 100 to 90 hours would represent savings of $1000 per month if the cost of equipment unavailability is $100/hour.

While some of the benefits can be realized shortly after implementation, CMMS solutions achieve ROI after six months to one year of use. This is because buyers need to make adjustments to the system to find the best configuration, and the learning curve of CMMS software can be steep.

Implementation of CMMS Software

How is CMMS Software Implemented?

CMMS can be implemented together with other software, such as ERP, or separately. When asset-intensive companies decide to upgrade their technology stack, it is preferable to replace all critical systems. Using a modern ERP and an outdated CMMS system isn't efficient since the legacy system's shortcomings will impact the other software.

Companies using multiple separate solutions for asset tracking, inspections, and maintenance, should replace them all with a single CMMS software that provides these features and more. 

Who is Responsible for CMMS Software Implementation?

The maintenance department should always be in charge of implementing CMMS. Other teams such as IT should help with deployment, configuration, and integration, but maintenance professionals are ultimately responsible. This includes creating or revising business processes, managing roles and user access, and ensuring that users get the training and support they need to be productive.

What Does the Implementation Process Look Like for CMMS Software?

A typical CMMS implementation process has four phases:

Planning: The first step entails planning what should be done, when, how, and by whom. While planning is straightforward for small companies, it may get very complicated for medium and large organizations with multiple locations. This phase should include the CMMS vendor and its partners, the implementation team on the buyer side, and external contributors such as consultants and project managers. 

Execution: The execution step implements the plan defined previously but often needs to adjust it based on delays or bottlenecks. This phase includes training and testing, ideally in a production environment. For best results, CMMS should be connected to fixed assets and integrated with other enterprise software during testing.

Go live: Go live means that any software used previously for maintenance is discontinued, and the new company starts using the new CMMS solution. Using multiple systems in parallel is not recommended since it may generate duplicate and inaccurate data. 

Adjustments: The final step, adjustments after the go-live are unavoidable, and both the buyer and vendor need to address them promptly. Changes are more likely to occur when the system is implemented in multiple locations with different assets.

When Should You Implement CMMS Software?

There is no perfect time for a CMMS implementation, but buyers should avoid deploying it during peak season, such as winter holidays for retailers. CMMS implementations are very likely to cause business disruption, and companies should try to limit their impact on their operations. For the same reason, companies with multiple locations should gradually implement the CMMS software, starting with the main facility. 

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