--- title: Fiix CMMS Reviews meta\_title: 'Fiix CMMS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 477 reviews by the users' company size, role or industry to find out how Fiix CMMS works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 477 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Asset Management url: https://www.g2.com/categories/asset-management ---

# Fiix CMMS Reviews & Product Details

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Fiix CMMS by Rockwell Automation is a premier, cloud-based maintenance management platform designed to help organizations plan, track, and optimize maintenance work. It combines asset, work order, scheduling, and parts management tools all in one place, providing a consumer-grade experience on both desktop and mobile. The Fiix CMMS mobile app empowers maintenance technicians to access work orders, view asset information, and update parts records in real time from anywhere— even offline. Advanced features like AI-powered analytics dashboards generate insights to help teams understand performance, costs, and KPIs to support better decision-making. And a highly open API integrates the CMMS with business, ERP, and operational systems to keep data synced. Most recently, Fiix has partnered with FactoryTalk Optix to make hardware integrations and condition-based maintenance accessible for the average team. Fiix CMMS also boasts numerous quality-of-life tools for maintenance departments, such as a comprehensive Audit Trail feature that makes standards compliance easier. Founded in 2008 in Toronto, Canada by a team of former maintenance professionals, Fiix CMMS was built from the ground up with a “by maintenance, for maintenance” philosophy. Its founders strongly believed that maintenance teams need their own dedicated digital tools, and spreadsheets or borrowed ERPs won’t cut it. The company’s focus on in-house maintenance expertise continues to this day, with over 400 years of industry experience on staff. A core belief is that partnership is just as important as product. In 2020, Fiix was acquired by Rockwell Automation, the world’s largest company dedicated to industrial automation, bringing over 120 years of tech leadership and new resources to the growing CMMS platform. No matter where you are in your maintenance journey, from beginner to advanced, Fiix CMMS provides tools to facilitate and transform operations. Over 4,200 companies use Fiix CMMS to increase uptime, reduce costs, and plan maintenance based on real data instead of guesswork. Find out more at www.fiixsoftware.com.

* * *

Product Website
Fiix CMMS
Seller
[Rockwell Automation](https://www.g2.com/sellers/rockwell-automation-2026-07-14)
Discussions
[Fiix CMMS Community](https://www.g2.com/products/fiix-cmms/discuss)
Languages Supported

Danish, German, English, French, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai

Solution Type

All-in-One

Overview by
James Chan

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## Pricing

Pricing provided by Fiix CMMS.

### Free

Free

[
View More Pricing Information
](https://www.g2.com/products/fiix-cmms/pricing)

## Fiix CMMS Integrations
(1)

What do users say about integrations?

Verified by Fiix CMMS

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

MOBI

](https://www.g2.com/products/mobi2go-ltd-mobi/reviews)

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 ![Kumar S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kumar S.")
KS

Kumar S.

Associate Software Developer

Small-Business (50 or fewer emp.)

8/8/2026

"Effortless Maintenance Planning, Needs Performance Boost"

4/5

What do you like best about Fiix CMMS?

I use Fiix CMMS for maintenance tasks and tracking work efficiently. It helps make maintenance planning easy and asset management much easier. I like how it helps me stay organized by maintaining orders, tracking maintenance activities, and reducing downtime. I appreciate how easy it is to track work orders and maintenance schedules in one place. This helps me stay on top of maintenance tasks, keep work orders organized, and ensure preventive maintenance is completed on time. The initial setup was easy. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

I think Fiix CMMS could improve its system performance and customizable reporting options. I'd like to see enhancements in the mobile app, particularly in making it faster and more responsive when loading work orders. Also, having more flexibility to customize dashboards and reports would be beneficial. Review collected by and hosted on G2.com.

What problems is Fiix CMMS solving and how is that benefiting you?

I use Fiix CMMS to stay organized by maintaining orders, tracking maintenance activities, and reducing downtime. It makes maintenance planning easy and asset management much easier. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Marvin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marvin B.")
MB

Marvin B.

Millwright

Mid-Market (51-1000 emp.)

4/30/2024

"So far the best cmms System i deal With"

4.5/5

What do you like best about Fiix CMMS?

“I’ve found the issue codes in PICS to be incredibly helpful and efficient. They allow me to close work orders within just a few minutes, which not only saves a significant amount of time but also improves the overall accuracy of the data recorded on the data sheets. This streamlined process reduces the chance of errors and ensures that all necessary information is properly documented and easily accessible.

Since using PICS, my workflow has become much smoother and more organized. The system’s layout is intuitive, and the functionality is well designed to support daily operations without unnecessary complexity. Compared to other CMS platforms I’ve used in the past, PICS stands out as the most reliable and user-friendly. I’m genuinely impressed with its performance and would highly recommend it to anyone looking for an efficient and accurate CMS solution.” Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

I haven't had no problem at all so far everything goes well Review collected by and hosted on G2.com.

What problems is Fiix CMMS solving and how is that benefiting you?

Fiix CMMS helps solve several key problems related to maintenance management. Before using Fiix, tracking work orders, managing assets, and scheduling preventive maintenance were time-consuming and often disorganized. The system has centralized all maintenance activities in one platform, making it easy to plan, assign, and monitor work in real time.

It also eliminates a lot of manual paperwork by digitizing maintenance records, which improves accuracy and saves time. The ability to store equipment histories and track parts inventory helps reduce downtime and unexpected breakdowns. Reporting and analytics tools provide clear insights into maintenance costs, performance trends, and asset reliability, allowing for more informed decision-making.

Overall, Fiix CMMS has streamlined our maintenance operations, improved communication between teams, and increased equipment uptime—all of which have led to higher productivity and cost savings. Review collected by and hosted on G2.com.

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11/4/2025
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Udhay K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Udhay K.")
UK

Udhay K.

software engineer

Mid-Market (51-1000 emp.)

11/15/2025

"Effortless Maintenance Management with Clear Organization and Reporting"

5/5

What do you like best about Fiix CMMS?

The best thing about Fiix CMMS is how easy and organized it makes maintenance work. You don’t feel confused or overloaded. everything work orders, assets, schedules, inventory is neatly arranged in one place, so you can find what you need quickly. another thing I appreciate is that Fiix gives clear reports and dashboards. It shows what work is pending, what is completed, and where problems keep happening. This helps teams make smarter decisions instead of guessing Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

Some features feel slow at times, especially when loading large lists of work orders or assets. It can make you wait longer than expected. Review collected by and hosted on G2.com.

What problems is Fiix CMMS solving and how is that benefiting you?

Fiix CMMS mainly solves the problem of unorganized maintenance work. Before using it, tasks, schedules, and equipment details can be scattered in spreadsheets, papers, or people’s memory. Fiix brings everything together in one place, so nothing gets missed. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Scott M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott M.")
SM

Scott M.

Maintenance System Administrator

Mid-Market (51-1000 emp.)

10/14/2024

"Completed integration of nine snack food production facilities onto the Enterprise Edition."

5/5

What do you like best about Fiix CMMS?

The user interface is extremely easy to use. FIIX has put significant effort into the development of their CMMS, especially in areas like screen design and reporting. The integration team has also been very supportive, assisting us in configuring the system to fit our specific requirements. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

Aside from the usual adjustment period that comes with learning a new CMMS, I haven't encountered any major issues or concerns so far. However, I have noticed that the MRO Inventory system has some limitations, particularly when it comes to filtering and searching for parts inventory across different sites. Review collected by and hosted on G2.com.

What problems is Fiix CMMS solving and how is that benefiting you?

Achieving standardization across several plants can be challenging, especially when each facility has a different level of CMMS maturity and a unique organizational culture. Review collected by and hosted on G2.com.

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Response from Fiona Au of Fiix CMMS

[Editedit](https://www.g2.com/survey_responses/fiix-cmms-review-10367869/official_response/edit)

Hi Scott, we're pleased to hear that you've been having a good experience with Fiix so far, especially with standardization across your different sites. Once again, thank you for sharing your thoughts.

12/15/2025
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Debbi S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Debbi S.")
DS

Debbi S.

CMMS Coordinator

Enterprise (\> 1000 emp.)

10/28/2025

"Instant Asset Info with QR Codes, Just Needs a Bit More Customization"

5/5

What do you like best about Fiix CMMS?

By just scanning the asset's QR code, I am able to access information about any asset almost immediately. FIIX also ensures that everyone is held accountable. In the past, there was no way to hold accountability to hearsay. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

The only aspect I wish could be improved is that the very top row of any page moves when I scroll. I would prefer it to stay frozen, so the information at the top remains visible as I navigate down the page. For instance, in any of the widgets that open, the description of that row scrolls away with the rest of the page, which makes it harder to keep track of the information. Review collected by and hosted on G2.com.

What problems is Fiix CMMS solving and how is that benefiting you?

Accountability and inventory control have both improved. FIIX has also contributed to fostering a stronger culture across the company, benefiting everyone from upper management to the production team. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

JB

Joshua B.

Maintenance Supervisor/ Fiix Admin

Mid-Market (51-1000 emp.)

10/6/2025

"Fiix Forward- Continued delivery of value."

5/5

What do you like best about Fiix CMMS?

The customization of the system is my favorite feature. Fiix can be tailored to the exact needs of your business and gives you the control you need to improve efficiency where it matters most.

Fiix also has excellent customer support, and they have helped our integration during every step, teaching best practices and ensuring that the system is as healthy and easy to use as possible. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

The only downside that I see is the steep learning curve for maintenance teams that are used to older systems, but with proper implementation and and the use of Fiix's training methods this shouldn't be an issue. Review collected by and hosted on G2.com.

What problems is Fiix CMMS solving and how is that benefiting you?

It's helped us to organize our entire Asset tree for ease of access to PMs, warranties, maintenance schedules, and more. Our production team now has better communication with maintenance through the WO request system, enabling us to respond to breakdowns faster than ever. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Joshua A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joshua A.")
JA

Joshua A.

Chief Financial and Operational Officer

Small-Business (50 or fewer emp.)

9/18/2025

"The Gatekeeping Game: Absence of the Ability to Change Subscriptions (From Premium to Basic)"

0.5/5

What do you like best about Fiix CMMS?

The interface is intuitive and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

What I dislike about FIXX and their approach to customer service is simple:

Rigid, anti-customer policies — I asked to downgrade from a premium subscription to a basic one, and was told that wasn’t allowed. Not “not right now,” not “let’s find a solution,” just a flat no. That’s absurd.

No path for escalation — When I wanted to discuss the issue with someone higher up, I was blocked. Instead, I was left trapped in the customer service echo chamber, talking to reps who could only repeat the same dead-end policy.

A culture of gatekeeping instead of problem-solving — Customer service is supposed to serve the customer, not wall them off from management or resolution. Instead, I was left feeling stonewalled, unheard, and disrespected.

At the end of the day, refusing to let a paying customer make a reasonable change to their subscription — and refusing to allow escalation — is the definition of bad customer service. It’s short-sighted, insulting, and leaves me questioning whether FIXX values customers at all, beyond their wallets.

Crazy thing is, I wanted to go from two professional seats to five basic seats, which cumulatively is a whole premium seat more than they would receive per month. Wild. Review collected by and hosted on G2.com.

What problems is Fiix CMMS solving and how is that benefiting you?

The inability to switch from professional seats to basic; and the fact that if you cancel your subscription your account becomes deactivated at the end of its final billing period. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Tom C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom C.")
TC

Tom C.

12/1/2025

"Visibility and Analytics Make Maintenance Management a Breeze"

4/5

What do you like best about Fiix CMMS?

I love the intuitive layout of Fiix CMMS, which makes it easy to create dashboards and access analytics efficiently. The ability to see the exact data I need, whether it's uptime, cost of labor, or cost of parts, adds significant value to my maintenance management processes. The support staff has been especially helpful and attentive when I reach out with questions or have bug reports, consistently demonstrating care and promptness in addressing my needs. Additionally, the initial setup of Fiix CMMS was straightforward, thanks to the mass import feature that made loading all our assets into the system a breeze. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

I find that building analytics pages in Fiix CMMS can be challenging, especially when it comes to displaying complex tables or charts. There is a learning curve associated with using the Looker programming language, which can be difficult to work with initially. However, once I gain some familiarity, it does work as intended. Review collected by and hosted on G2.com.

What problems is Fiix CMMS solving and how is that benefiting you?

Fiix CMMS provides visibility into ongoing issues and captures important data like uptime and costs, simplifying maintenance management for my facility. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Gaurav R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gaurav R.")
GR

Gaurav R.

IT Consultant

Enterprise (\> 1000 emp.)

12/26/2025

"Good cloud software for managing maintenance and assets"

5/5

What do you like best about Fiix CMMS?

I like the API integration very much, it connects easily with our ERP systems. The dashboard is clean and my team learns it quickly. Work order creation is very fast. Being cloud-based, we can access it from anywhere without server installation issues. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

The reporting features are little bit complex to customize initially. Sometimes the mobile app has sync issues if internet connection is weak. The system becomes little slow when loading very large data sets. Customer support sometimes takes time to reply to technical queries. Review collected by and hosted on G2.com.

What problems is Fiix CMMS solving and how is that benefiting you?

We are automating all maintenance schedules and removing paper work. It helps to track asset health properly. We reduced machine downtime because of timely alerts. Integrating it with our other internal tools helps in better data visibility for management. It saves time for everyone. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

AC

Aidan C.

11/13/2025

"Fast, Accessible, and User-Friendly CMMS Solution"

5/5

What do you like best about Fiix CMMS?

I really appreciate how Fiix CMMS makes my work paper-free, which is a huge benefit in keeping things organized and easy to trace. It significantly speeds up my workflow, allowing me to complete my tasks much faster and more efficiently. The accessibility of Fiix CMMS via mobile is a standout feature for me, as it keeps me connected and able to manage tasks on-the-go. The user interface of Fiix CMMS is another highlight; it’s intuitively designed, well laid out, and makes navigation effortless, which is essential for getting through my daily tasks quickly. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

I guess categorization of things and having a bit more color coordination to it. Review collected by and hosted on G2.com.

What problems is Fiix CMMS solving and how is that benefiting you?

I use Fiix CMMS for stock management and job orders, which makes operations paper-free and easy to trace. It speeds up my work, allowing me to complete tasks faster, and its mobile feature enhances accessibility. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

## Questions about Fiix CMMS? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Fiix CMMS
](https://www.g2.com/products/fiix-cmms/discussions/new)

CP

Clayton Perkins
•
Last activity almost 5 years ago

Is it possible to expand the "completed by" user for all persons part of the work order completion?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/is-it-possible-to-expand-the-completed-by-user-for-all-persons-part-of-the-work-order-completion)

 ![Nicolas T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicolas T.")
NT

Nicolas Tulipano Basso
•
Last activity about 1 year ago

What do you consider when assesing a CMMS? Does all your staff roles participate in the assessment?

1 Upvote

2

[
Join the conversation
](https://www.g2.com/discussions/what-do-you-consider-when-assesing-a-cmms-does-all-your-staff-roles-participate-in-the-assessment)

[
View all Discussions
](https://www.g2.com/products/fiix-cmms/discuss)

## Pricing Options

Pricing provided by Fiix CMMS.

### Free

Free

### Basic

$45.00

1 Per user, Per Month

### Professional

$75.00

1 Per user, Per Month

[
View More Pricing Information
](https://www.g2.com/products/fiix-cmms/pricing)

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##### 
##### Fiix CMMS Features

CMMS Platform Features

Work Order Management

Preventative Maintenance (PM)

Predictive Maintenance (PdM)

Condition Monitoring

Predictive Inspection

Monitoring

Condition-Based Maintenance

Analysis & Insights

Root Cause

[
View More Features
](https://www.g2.com/products/fiix-cmms/features)

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##### Categories on G2

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