# QuickBooks Payments Reviews **Vendor:** Intuit **Category:** [Payment Processing Software](https://www.g2.com/categories/payment-processing) **Average Rating:** 3.9/5.0 **Total Reviews:** 44 ## About QuickBooks Payments QuickBooks Payments is a comprehensive payment processing solution designed to streamline how businesses accept and manage payments.Integrated seamlessly with QuickBooks accounting software, it enables an all in one solution to accept various online and in person payment methods, including credit and debit cards, ACH bank transfers, Apple Pay®, PayPal, and Venmo. This integration ensures that all invoice, Tap to Pay, and card reader transactions are automatically recorded and reconciled, reducing manual data entry and minimizing errors. QuickBooks Payments provides seamless integration with QuickBooks accounting software, automatically syncing payment data with financial records. Offers flexible payment options including in-person, online, and mobile payments with competitive processing rates. Disclaimers: 1) Money movement services are provided by Intuit Payments Inc., licensed as a Money Transmitter by the New York State Department of Financial Services. For details about our money transmission licenses, or for Texas customers with complaints about our service, please visit https://www.intuit.com/legal/licenses/payment-licenses/. 2) Quickbooks Payments Disclaimer: QuickBooks Payments: QuickBooks Payments account subject to eligibility criteria, credit, and approval. Subscription to QuickBooks Online required. Not available in U.S. territories or outside the U.S. Key Features and Functionality: - Automated Invoicing: Create and send invoices that customers can pay online immediately. The system supports recurring invoices, payment reminders, and real-time tracking of invoice status. - Flexible Payment options: Businesses can accept payments in multiple ways—online with credit cards, debit cards, ACH, Apple Pay®, PayPal, and Venmo, and in-person using the QuickBooks mobile app through Tap to Pay\*\* and the card reader. (Disclaimer: \*\*Not available on Android devices). - Time saving automation: books update with every payment through QuickBooks.\* Reduce the time spent on matching by 60%.\*\* (Disclaimers: \*Automatic Matching: QuickBooks will only match bank deposits with transactions processed through QuickBooks Payments. Not all transactions are eligible.; \*\*Reduce time you spend matching payments by 60%: Calculation based on a comparison of total monthly QuickBooks Payments transactions with those that were automatically categorized.) - Competitive Rates: QuickBooks Payments offers transparent pricing with no setup costs or hidden fees. Transaction rates vary based on the payment method and processing type, ensuring businesses can choose the most cost-effective options. - Deposits on estimates: Lock in projects faster with instantly payable deposits. Simply send an estimate, and customers approve with a deposit. - Recurring payments: automate payments with a one time set up that charges customers on a set schedule. - Next day deposits\*: Eligible payments are deposited into the business’s bank account the next business day—or instantly for an extra 1.75% fee.\*\* (Disclaimers: \*Next-day Deposit: Next-day deposit feature subject to eligibility criteria. Payments processed before 3:00 PM PT typically arrive at your bank the next business day (excluding weekends and holidays). Deposit times may vary for other payment methods, third party delays or risk reviews.; \*\*Instant Deposit disclaimer: Instant Deposit: Additional 1.75% processing fee applies to payments not deposited into a QuickBooks Checking account. Deposits are typically sent within 30 minutes. Deposit times may vary due to third party delays.) - Chargeback Protection: The service provides automatic protection on credit and debit card disputes, covering up to $25,000 per year—$10,000 per dispute on card payments. Primary Value and Solutions Provided: QuickBooks Payments simplifies the payment process for businesses, enabling them to get paid faster and manage cash flow more effectively. By offering an all in one solution to accept online and in person payment methods and automating invoicing and reconciliation, it reduces administrative tasks and the potential for errors. The integration with QuickBooks accounting software ensures that all financial data is centralized, providing a clear and accurate financial picture. Additionally, features like chargeback protection and competitive rates offer businesses peace of mind and cost savings. ## QuickBooks Payments Pros & Cons **What users like:** - Users appreciate the **ease of use** of QuickBooks Payments, benefiting from seamless integration and efficient transaction tracking. (3 reviews) - Users value the **seamless integration** of QuickBooks Payments with QuickBooks, simplifying their bookkeeping and cash flow management. (2 reviews) - Users highlight the **excellent customer support** provided by QuickBooks Payments, enhancing their overall experience and satisfaction. (1 reviews) - Users appreciate the **easy integrations** of QuickBooks Payments, ensuring smooth coordination between invoicing, payments, and accounting. (1 reviews) - Users appreciate the **easy payments integration** with QuickBooks, streamlining invoicing and accounting for better cash flow management. (1 reviews) - Users value the **seamless integration** of QuickBooks Payments, enhancing efficiency in invoicing, payments, and accounting processes. (1 reviews) - Invoicing (1 reviews) - Product Value (1 reviews) **What users dislike:** - Users find QuickBooks Payments **expensive** , especially due to high processing fees that cut into their revenue significantly. (2 reviews) - Users report experiencing **poor customer support** with QuickBooks Payments, facing unhelpful responses and unresolved issues. (2 reviews) - Users report that **funds are held for extended periods** , causing frustration and impacting cash flow significantly. (1 reviews) - Users are concerned about the **high fees** associated with QuickBooks Payments, particularly for larger transactions affecting their revenue. (1 reviews) - Users experience **inefficient management** with QuickBooks Payments, facing arbitrary holds on funds without clear communication or support. (1 reviews) - Lack of Customization (1 reviews) - Users face **payment issues** with QuickBooks Payments, leading to significant financial losses and unresolved errors in transactions. (1 reviews) ## QuickBooks Payments Reviews ### 1. Faster Invoice Payments with ACH or Card Options **Rating:** 5.0/5.0 stars **Reviewed by:** Mark J. | Code Enforcement Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about QuickBooks Payments?** Clients can pay directly from the invoice, which means faster payments overall. They can use ACH, card, etc., which also leads to quicker deposits and smoother service. **What do you dislike about QuickBooks Payments?** QuickBooks Payments is convenient, but there are several drawbacks to be aware of. Processing fees can add up quickly, with card payments typically around 2.9% plus a transaction fee, and sometimes slightly higher for invoiced payments. For example, on a $5,600 invoice, you could lose around $160, which quietly eats into your profit margin. To manage this, it’s best to encourage ACH payments for invoices over $1,000 and reserve card payments for convenience. Deposit timing can also be an issue, as standard deposits take one to two business days and may take longer for new clients or larger transactions, which can impact payroll or scheduled obligations. Additionally, QuickBooks may flag transactions for review, place holds on funds, or request documentation—often triggered by larger payments, new clients, or unusual activity—meaning you can do everything correctly and still experience delays. Finally, reporting on fees is not always straightforward, as they are not immediately visible and often require digging through reports to fully understand the actual cost of processing payments. **What problems is QuickBooks Payments solving and how is that benefiting you?** QuickBooks Payments solves one of the biggest problems in business: turning invoices into actual cash quickly and reliably. Instead of chasing clients for checks or waiting on manual payments, it allows customers to pay directly from the invoice using card or ACH, which removes friction and speeds up the payment process. This benefits you by improving cash flow, which is critical for covering payroll, managing weekly obligations like your MCA payments, and keeping operations running smoothly. It also solves the problem of payment convenience and professionalism. Clients are more likely to pay on time when the process is simple and secure, and QuickBooks provides a polished, trusted interface that reflects well on your business. This builds confidence with clients—especially important for contracts, events, and financial institutions you work with. Another key problem it solves is manual tracking and administrative work. Payments are automatically recorded, invoices are marked as paid, and everything syncs with your accounting system. This reduces errors, saves time, and keeps your books organized without extra effort. Finally, it helps with consistency and accountability. With built-in reminders, payment records, and digital receipts, you have a clear paper trail for every transaction. That protects you in disputes and gives you better visibility into who has paid, who hasn’t, and when money is coming in. ### 2. Streamlined Payments, Slow Support **Rating:** 4.5/5.0 stars **Reviewed by:** Kenan B. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about QuickBooks Payments?** QuickBooks Payments has been a great tool for my business. I enjoy how I can receive payments and pay subcontractors directly, and the setup for billing was easy, connecting directly to my business bank account. I appreciate the quick notifications of increased processing limits as my business grew. Invoicing is simple now with fields that are easy to follow, invoices sent directly to customers with payment terms included, automated reminders, and I'm included on invoices. I can see when invoices have been opened, when payment is initiated, and if anything is late. The process for paying subcontractors is efficient too. The initial setup was straightforward, following the prompts allowed me to set up fairly quickly. **What do you dislike about QuickBooks Payments?** Customer service is difficult. I am still waiting on a response that was supposed to come in 48 hours. It has been over 2 weeks and no one has reached out even via email even though I was promised that I would hear from someone. **What problems is QuickBooks Payments solving and how is that benefiting you?** I use QuickBooks Payments for easy invoicing and subcontractor payments. It simplifies billing with direct bank connections, automated reminders, and allows me to track invoice status. As my business grows, processing limits increase quickly. ### 3. Great for Finances, Needs Interface Improvements **Rating:** 4.5/5.0 stars **Reviewed by:** Jack W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about QuickBooks Payments?** I like how QuickBooks Payments helps us keep up with everything financial for our business. I appreciate receiving an email about payments coming in, which helps with tracking. I find it helpful that we can reconcile each month with our bank statement. It makes managing invoicing and payments easier and keeps track of things well. **What do you dislike about QuickBooks Payments?** Maybe not combining my deposits. I always have to figure out who they were from with emails and add up so it matches the deposit. I also liked how it used to tell who the deposit was from. I really liked the setup from before instead of the new way. You get used to things and then they change, assuming they're better but I like the setup before. Software isn't user friendly for a small business. It was a LOT to learn. **What problems is QuickBooks Payments solving and how is that benefiting you?** I keep up with invoicing and payments, matching receipts to costs. I like getting emails about incoming payments, reconciling monthly with bank statements, and keeping up with our business finances. ### 4. User-Friendly with Customizable Invoicing, Needs Better Receipting **Rating:** 4.5/5.0 stars **Reviewed by:** Laura W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about QuickBooks Payments?** I like the easy interface itemization and how you can store items in your inventory that then quickly appear on your invoices. I like how estimates can be turned into invoices. And I also really like that QuickBooks Payments collects all that data for my sales tax. The initial setup was pretty easy. I was able to do it on my own, without any online assistance. **What do you dislike about QuickBooks Payments?** I'd like for there to be a clear option to charge credit card fees to the customer. I would also like customers to be sent a detailed receipt when their transaction is done so that they can see their cost breakdown. As I have a lot of customers approach me afterwards and ask for one. And when I go into the system, it's not a very detailed receipt that I can give them either. **What problems is QuickBooks Payments solving and how is that benefiting you?** QuickBooks Payments solves the need for diverse checkout options like ACH, credit cards, and PayPal. I like its easy interface, how it itemizes inventory on invoices, turns estimates into invoices, and collects sales tax data. ### 5. Solid Integration, Watch Out for Price Increases **Rating:** 3.5/5.0 stars **Reviewed by:** Delante L. | Senior ServiceNow Developer & Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2026 **What do you like best about QuickBooks Payments?** I appreciate the ability to connect multiple bank accounts with QuickBooks Payments, making it easier to organize all my business transactions and see everything in one place. The integration with HubSpot is also valuable, allowing me to keep track of CRM-related activities like who's paying and customer interactions on our website. I like that it helps in providing seamless information to my tax accountant, especially regarding the P&L and mileage tracking, which is regularly updated. The setup was pretty easy too, especially when it came to integrating with bank accounts. **What do you dislike about QuickBooks Payments?** I don't like the fact that the cost is increasing while keeping the same features. Also, the mileage tracker sometimes hangs up and shuts down. There have been times when I was traveling for business, thinking it was running, only to find out later that it wasn't, and I wasn't getting those mileage tracked. Keeping uptime is something that needs to be improved too, especially with the mileage tracker. **What problems is QuickBooks Payments solving and how is that benefiting you?** QuickBooks Payments lets me organize business transactions, distinguishing them from personal spending. It gives me a clear view of all business bank accounts in one place and helps my tax accountant access financial info easily. ### 6. Quick and Easy Invoicing, But Lacks Integration Flexibility **Rating:** 4.5/5.0 stars **Reviewed by:** Heather P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2026 **What do you like best about QuickBooks Payments?** I appreciate that QuickBooks Payments makes the payment process quick and easy. It's nice having everything connected into the same accounting software, which adds to the ease of use. The initial setup was pretty easy as well, and it's laid out to be pretty much self-explanatory. **What do you dislike about QuickBooks Payments?** Only certain customers like to pay through QuickBooks Payments. I've built my own invoicing system & it doesn't integrate with that system, so I have to create a whole separate invoice which is a little bit time consuming. **What problems is QuickBooks Payments solving and how is that benefiting you?** QuickBooks Payments is quick and easy to use, with the benefit of being integrated into our accounting software. ### 7. Streamlined Integration, But Room for Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Richard R. | Principal, Tax Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about QuickBooks Payments?** QuickBooks Payments makes life easier by integrating seamlessly with the QuickBooks bookkeeping software. The coordination between invoicing, payments, and accounting is smooth, which means I don’t have to manually reconcile transactions. Deposits hit quickly, which is a huge benefit for cash flow management. Most importantly, it helps me keep accurate books without extra effort — everything is tracked and aligned in one system, which is critical for compliance and financial clarity **What do you dislike about QuickBooks Payments?** One drawback is the processing fees, which seem quite high, particularly for larger transactions. For instance, when I made a $2,500 transfer via Venmo, QuickBooks charged me $72.75 in fees. That’s a substantial reduction from my revenue for what should be a simple payment. Although the system offers convenience, the fee structure makes me reluctant to use it for high-value transactions. **What problems is QuickBooks Payments solving and how is that benefiting you?** QuickBooks Payments removes the need to set up a separate merchant processing account or manage monthly service fees. Since everything is integrated within the QuickBooks ecosystem, I no longer have to switch between different platforms or handle multiple contracts. This straightforward approach lets me concentrate on running and expanding my business, rather than getting bogged down by payment infrastructure concerns. With its streamlined payment process and direct integration with my bookkeeping, it saves me time, cuts down on administrative tasks, and ensures my financial records remain accurate with minimal effort. ### 8. Seamlessly Integrated Payment Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Chrystal H. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about QuickBooks Payments?** I use QuickBooks Payments for payment processing and keeping track of payment activity. I find it offers easy management in one place and integrates well with other software that we use, including QuickBooks online. It's a convenient platform that's easy to visualize and find the needed information. The initial setup was fairly quick and easy, and I would rate my likelihood to recommend QuickBooks Payments a 9 out of 10. **What do you dislike about QuickBooks Payments?** I do not have any dislikes to add. **What problems is QuickBooks Payments solving and how is that benefiting you?** I use QuickBooks Payments for payment processing and tracking activities. It provides easy management in one place, integrates with other software we use, and with QuickBooks Online. ### 9. $11k deposit on hold indefinitely for 6 months without recourse **Rating:** 0.0/5.0 stars **Reviewed by:** Warren X. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2025 **What do you like best about QuickBooks Payments?** My entire experience has been negative from the start **What do you dislike about QuickBooks Payments?** I’m a small business owner who just launched my company a few months ago. Like a lot of entrepreneurs, I was juggling a thousand things at once like building the website, negotiating deals, getting systems in place. I was given a great lead early on and was able to close my I finally closed my first major deal. At the time, and in the chaos of launching, I noticed QuickBooks Payments was already live inside QuickBooks Online. I figured, why not? It was convenient, integrated, and seemingly made for this exact use case. So I sent the invoice and the customer paid immediately. I thought, great we’re off to the races. Instead… everything went sideways. I processed the $11K payment on August 14. I got a generic notice saying it would be “pending” until August 22. I was trusting the system and then September 4 looked to confirm the status of the payment (expecting it to have landed). I see that the deposit is being held and info is required. I called in and they told me: No warning. No email. No explanation. Just… “We’ve decided to hold your money for six months.” I called support and got nothing useful. No clarity, no appeal process, just references to “risk assessment” and an irreversible decision without any transparent process or timing. This is $11,000 — basically a sizable chunk of operating cash flow. And I did nothing wrong. The payment was legitimate, from a real customer, for real goods. I’m posting this here because I know a lot of small business owners use QuickBooks or are considering using QB Payments. If I had known how opaque and arbitrary this system was, I would never have touched it. I’ve since found many other horror stories online and apparently this isn’t rare. **What problems is QuickBooks Payments solving and how is that benefiting you?** N/A ### 10. Convenient Check Printing, Needs Signature Features **Rating:** 4.0/5.0 stars **Reviewed by:** Jenny L. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about QuickBooks Payments?** I like the ability to print out checks at my convenience and keep good records. It's really convenient to be able to print checks at home and at my own leisure, which also helps in retaining good records of all payments made. The setup process was pretty simple too. **What do you dislike about QuickBooks Payments?** I recently switched to QuickBooks Online and this new version does not allow me to use a pre-saved signature for check printing. The online version also doesn't print out the details on the 2nd and 3rd section of the 3-part business paper checks. **What problems is QuickBooks Payments solving and how is that benefiting you?** QuickBooks Payments keeps clear records, tracks spending, allows me to print paper checks, and monitors ETF, ACH, and third-party platform payments. ### 11. Centralized Client Payments Makes Invoicing & Receiving Income Faster and Easier **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2026 **What do you like best about QuickBooks Payments?** Sending invoices is a breeze and it keeps all my client payments in one place. I can quickly see what has been paid and what is still owed. Clients can pay right from the invoice they get so I get paid faster. **What do you dislike about QuickBooks Payments?** You are reliant on the internet, your web browser and your computer, but that applies to everything we do these days, from ordering to quotes, payments and so on. **What problems is QuickBooks Payments solving and how is that benefiting you?** In my business, I need to get paid before I do the work, so QB Payments helps me get the invoice into the customer’s mailbox fast. ### 12. Easy Bank Account Access with QB Payment **Rating:** 4.5/5.0 stars **Reviewed by:** Justine Mark Q. | Accounting Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about QuickBooks Payments?** The most helpful part about QB Payment is that it is easy to access using your bank accounts **What do you dislike about QuickBooks Payments?** Maybe sometimes it lags me out after several minutes. **What problems is QuickBooks Payments solving and how is that benefiting you?** The problem that it solves is that you don't have to open a separate browser just to pay. You can just link your account to QBO. ### 13. Efficient Payment Management with QuickBooks Payments **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about QuickBooks Payments?** What I like most about QuickBooks Payments is the AI assisting and the scheduled reminder calls, which have been working well to get paid. I also appreciate that it allows me to automate more of the tasks that are considered administrative. And that's what I really like about it. **What do you dislike about QuickBooks Payments?** The mobile app has some restrictions. I wish some things that I do on the computer I could do mobily. But that's about it. **What problems is QuickBooks Payments solving and how is that benefiting you?** QuickBooks Payments solves our customer database and invoicing issues, helps with bookkeeping, and solves reconciliation problems, aiding our accountants. ### 14. Efficient Invoicing, High Transaction Fees **Rating:** 4.5/5.0 stars **Reviewed by:** JULIAN G. I. | Controller ►Global Budgets ►Financial Controls ►Analysis ►Leadership Advisement, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about QuickBooks Payments?** I really like the ease of use of QuickBooks Payments and how it syncs seamlessly with my accounting system. This integration means I don't need to book a journal entry for my invoices as they are automatically entered by QuickBooks Payments. Also, the setup was very simple. **What do you dislike about QuickBooks Payments?** The percentage taken from each invoice is too high. **What problems is QuickBooks Payments solving and how is that benefiting you?** QuickBooks Payments helps me get paid quicker than manual checks and eliminates the need for manual journal entries with auto entry in QBO. It's easy to use and syncs seamlessly with my accounting system. ### 15. Helpful for Invoices and Checks, but Constant Menu Changes **Rating:** 3.0/5.0 stars **Reviewed by:** Maribeth R. | Office assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about QuickBooks Payments?** It is a helpful way to organize invoices and print checks. **What do you dislike about QuickBooks Payments?** The system changes all the time. I often log in and the menus are different. **What problems is QuickBooks Payments solving and how is that benefiting you?** It helps manage clients and invoices and checks. ### 16. Seamless QuickBooks Pro Online Integration and Navigation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about QuickBooks Payments?** This payment gateway works seamlessly with QuickBooks Pro Online and provides helpful navigation tools for researching and verifying transactions, as well as reviewing deposits/transfers when needed. I especially like the feature that allows me to sort by method of payment, which makes it easier to find what I’m looking for. **What do you dislike about QuickBooks Payments?** Certain receipts print in a very tiny font. **What problems is QuickBooks Payments solving and how is that benefiting you?** I have not had to avail myself of this solving process to date. ### 17. Seamless QuickBooks Integration, High Fees **Rating:** 5.0/5.0 stars **Reviewed by:** Albert R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about QuickBooks Payments?** I appreciate the integration with QuickBooks because it inputs expenses and sales directly, accounting for them automatically rather than having to input them myself. Setting up QuickBooks Payments was very easy; I signed up for the application and it worked automatically with our QuickBooks platform. **What do you dislike about QuickBooks Payments?** It could be improved by charging a less fee. **What problems is QuickBooks Payments solving and how is that benefiting you?** I use QuickBooks Payments to process credit card payments. Its integration with QuickBooks is valuable as it automatically inputs expenses and sales, saving me from manual entry. ### 18. Simple, Easy Accounting with Smart Transaction Duplication **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly D. | Finance & Accounting Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about QuickBooks Payments?** Quickbooks is a very simple, easy accounting software. With payments you can duplicate a transaction when recording (and if need be) change the amount versus entering similar transactions over and over from the beginning. Also it helps categorize expenses. **What do you dislike about QuickBooks Payments?** Nothing, it works really well. I don't have any bad to say about it. **What problems is QuickBooks Payments solving and how is that benefiting you?** It makes it easy to decide which method of payment the company wants to use. If something needs to be paid quickly then processing a credit card and recording the transaction makes it easy. ### 19. Easy Client Invoicing with Seamless Bank Transaction Matching **Rating:** 5.0/5.0 stars **Reviewed by:** Valery B. | Staff Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about QuickBooks Payments?** How easy it is to receive and invoice clients, it easily matches up in the bank transactions. **What do you dislike about QuickBooks Payments?** Sometimes if you don't have the mapping of quickbooks correct or in sync the invoices won't properly match up. **What problems is QuickBooks Payments solving and how is that benefiting you?** Everyday invoicing and invoice matching ### 20. Effortless Integration and User-Friendly Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Melanie M. | Administrative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2026 **What do you like best about QuickBooks Payments?** Ease of use and integration with Quickbooks, Bank transfer option **What do you dislike about QuickBooks Payments?** Not a whole lot of drawbacks that I find. **What problems is QuickBooks Payments solving and how is that benefiting you?** Mostly integration with our books. We have a website that take payments but it does not integrate so we have a lot of manual entry to do. ### 21. Administrative assistant **Rating:** 4.5/5.0 stars **Reviewed by:** Carolina S. | Administrative assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about QuickBooks Payments?** I like that it helps the finances and expenses and transactions that we need for our company. **What do you dislike about QuickBooks Payments?** It can be expensive for a small business and some of the features may need a little training and all what you can do. **What problems is QuickBooks Payments solving and how is that benefiting you?** tracking expenses, and financial reporting that makes it beneficial for our needs. ### 22. Easy and timely payment collection **Rating:** 5.0/5.0 stars **Reviewed by:** Greg O. | CPA, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about QuickBooks Payments?** QuickBooks payments integrates seamlessly with QuickBooks. Cash deposits are quick and matching with Invoices is automatic. **What do you dislike about QuickBooks Payments?** Slightly more expensive than competitors **What problems is QuickBooks Payments solving and how is that benefiting you?** Payments are matched automatically with invoices ### 23. Quickbooks Payments Incompetence Cost Me $18K **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about QuickBooks Payments?** Nothing. This review is to register a complaint and tell people to beware of the product. This after being a Quickbooks customer since 2010 **What do you dislike about QuickBooks Payments?** Quickbooks payments had the information for an account I am no longer able to access (my bad). When I saw that a client had made an $18K payment through Quickbooks payments in spite of my instructions to wire it directly to the correct account. In 4 separate convesations with Quickbooks payments they said they corrected it. But they didn't and I'm out the $ **What problems is QuickBooks Payments solving and how is that benefiting you?** Not getting $. I am trying to register a complaint that they cost me $18K from their incompetence ### 24. Admin Assistant **Rating:** 5.0/5.0 stars **Reviewed by:** Danitza M. | Admin Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2024 **What do you like best about QuickBooks Payments?** Ease of USe, Customer Support, Frequency in Time **What do you dislike about QuickBooks Payments?** Interest Charge per transfer, nothing else **What problems is QuickBooks Payments solving and how is that benefiting you?** Invoicing and sending estimates ### 25. Customer Service is Terrible **Rating:** 0.0/5.0 stars **Reviewed by:** Andrew L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2024 **What do you like best about QuickBooks Payments?** Works with Quickbooks Desktop. Cost is about average. **What do you dislike about QuickBooks Payments?** Nearly impossible to cancel. Kept taking money from my account for years. Finally had to close bank account. **What problems is QuickBooks Payments solving and how is that benefiting you?** Allow you to take credit cards, ### 26. ACCOUNTS RECEIVABLES & PAYABLES **Rating:** 5.0/5.0 stars **Reviewed by:** LAN T. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2023 **What do you like best about QuickBooks Payments?** It is linked to the invoice number paying for **What do you dislike about QuickBooks Payments?** it does not automatically apply the payment to the invoice **What problems is QuickBooks Payments solving and how is that benefiting you?** Sends pay link to customer to manually input payment information in ### 27. It Could Be Easier To Use **Rating:** 3.0/5.0 stars **Reviewed by:** Michelle W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about QuickBooks Payments?** I like the convenience of being able to take payments directly from the app. **What do you dislike about QuickBooks Payments?** It doesn't streamline with Quickbooks Online or the Quickbooks app for transferring invoice data over to payments. **What problems is QuickBooks Payments solving and how is that benefiting you?** My client is able to take payments in the field and issue receipts ### 28. Worst customer service experience **Rating:** 0.0/5.0 stars **Reviewed by:** Ryan L. | Owner/Winemaker/Educator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2023 **What do you like best about QuickBooks Payments?** Theoretically this should work easily and integrate seamlessly with QB **What do you dislike about QuickBooks Payments?** Customer service is nonexistent. Waits to speak to someone who can actually help with your problem are one to two hours. **What problems is QuickBooks Payments solving and how is that benefiting you?** Ability to seamlessly accept payments ### 29. Quickbooks makes it easy to hide unwanted financial information **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about QuickBooks Payments?** Easy to use and fully online for accessing information anywhere at anytime via any platform **What do you dislike about QuickBooks Payments?** Minimal to not financial audit controls of information and data. Allows to bury or hide financial transactions in invalid accounts with a clear audit trail. **What problems is QuickBooks Payments solving and how is that benefiting you?** Na ### 30. Great payment processing for small business **Rating:** 4.5/5.0 stars **Reviewed by:** Karenmarie B. | Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2020 **What do you like best about QuickBooks Payments?** I like that it is integrated with several programs I use. They process payments fast and I have my money within 48 hours max. They do not charge a monthly fee for a small business just a transaction fee. **What do you dislike about QuickBooks Payments?** I dislike the way you can only credit back the full amount of a transaction. If you have to do a partial refund you must refund the full amount back and then charge the card the new amount. They should give a partial charge-back option. **Recommendations to others considering QuickBooks Payments:** Do your research and you will find that Quickbook payments have very comparable rates and worth looking into if you don't like paying high process fees. The intuit products are a trusted product and one that I have used for years. I have tried many others and nothing compares to QuickBooks in terms of quality and quantity of service. **What problems is QuickBooks Payments solving and how is that benefiting you?** This saves time and money. I do not have all the fees associated with other credit card processing companies and there are no hidden fees using Quickbooks. I love the intergration with other platforms, not just quickbooks, it gives you more options and best of all intuit products are piece of mind for me when it comes to my business. ### 31. I'm all about convenience and caution! **Rating:** 5.0/5.0 stars **Reviewed by:** Evan M. | Chief Creative Strategy /Filmmaker / CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2021 **What do you like best about QuickBooks Payments?** Having a one-stop shop that integrates all of the tools that I need into one platform breeds opportunity. **What do you dislike about QuickBooks Payments?** I wouldn't say it's so much a dislike but at times I get frustrated at the fact that I have so many tools available to me. Having to learn all of the integrations at times feels like I'm losing momentum...only until I learn the tool and realize that I'm able to fly even faster! **Recommendations to others considering QuickBooks Payments:** Quickbooks payments is how I get paid. I like to keep my money simple. G2 allows me to do that. **What problems is QuickBooks Payments solving and how is that benefiting you?** Prior to QB payments, I had to hop from tool to tool to close a deal; now I can keep my workflow concise. ### 32. Makes life much easier **Rating:** 5.0/5.0 stars **Reviewed by:** Duzzys Roadside S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2021 **What do you like best about QuickBooks Payments?** Take payments on the go automatic deposits low fees ACH payemt capability email invoices or print them out automatically records payments on the banking side no contrtacts client can put info in or you can do it for them **What do you dislike about QuickBooks Payments?** can't text invoices directly from siftware (have to purchase additional software) **Recommendations to others considering QuickBooks Payments:** It is definitely worth it! **What problems is QuickBooks Payments solving and how is that benefiting you?** I don't have to worry about the payment once it has been made. It frees up a lot of my time. ### 33. A solid merchant payment processing solution **Rating:** 4.0/5.0 stars **Reviewed by:** Oksana P. | Assistant Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2021 **What do you like best about QuickBooks Payments?** The app runs smoothly, and you can generate insightful reports. The fees are reasonable too. **What do you dislike about QuickBooks Payments?** The mobile app interface isn't most user friendly. **What problems is QuickBooks Payments solving and how is that benefiting you?** As of now Quickbooks Payments is our main card processing tool. We especially enjoye the invoicing tool. ### 34. Convenient, easy, fast **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2021 **What do you like best about QuickBooks Payments?** I like the ability to email an invoice to clients. I get my payments much quicker than if they have to pay in person. Also, I can see my metrics all in one place. **What do you dislike about QuickBooks Payments?** Unfortunately, some people still pay via check/cash. I wish it were easier to account for their payments in Quickbooks program so I have a holistic picture of my income. **Recommendations to others considering QuickBooks Payments:** Take the time to familiarize yourself with the program before jumping in. It'll save you time in the long run. **What problems is QuickBooks Payments solving and how is that benefiting you?** The most critical business problem of all--getting paid timely. It also lets me categorize my clients to better market myself based on who I've already worked with. ### 35. Why do we love Quickbooks Payments ? **Rating:** 5.0/5.0 stars **Reviewed by:** Mario C. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2021 **What do you like best about QuickBooks Payments?** easy to use and easy for our customers to use, we use a lot the check payment with QuickBooks - **What do you dislike about QuickBooks Payments?** it's expensive there is a cost per transaction so it can become expensive - **Recommendations to others considering QuickBooks Payments:** great payment software, easy to use, and highly recommended. **What problems is QuickBooks Payments solving and how is that benefiting you?** we use a lot electronic invoices and electronic payments, we send invoices and customers pay's us with check and with payment credit cards, we use this software to take payments ### 36. Quick Payments **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about QuickBooks Payments?** I like that I can bill my clients directly to their account **What do you dislike about QuickBooks Payments?** I have not had any issues. I don't feel like it is overpriced either **What problems is QuickBooks Payments solving and how is that benefiting you?** I am able to make sure my clients pay me ontime. ### 37. QuickBooks Payments Review **Rating:** 3.5/5.0 stars **Reviewed by:** James C. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2020 ### 38. Quickbooks Payment **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about QuickBooks Payments?** User-friendly and easy to manage. You can keep track of all your transaction **What do you dislike about QuickBooks Payments?** Sometimes transactions are difficult to find in the system **What problems is QuickBooks Payments solving and how is that benefiting you?** We can automate the payments when needed. Online transactions have made our business grow. ### 39. If you're in business to make money and not as a hobby, QB Payments is the only choice! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2020 **What do you like best about QuickBooks Payments?** QB Payments is easy to use. I hired an older relative to help me with invoicing and handling in store sales. She isn't computer savvy but picked up QB Payments in less than 30 minutes! It's great for invoicing and recurring invoicing. It's also great for paying invoices. **What do you dislike about QuickBooks Payments?** The only thing I disliked was the customer service aspect. I had 2 issues that were quickly resolved but when I contacted tech support, instead of just telling me the simple 2 steps, I was sent a 9 page PDF. **Recommendations to others considering QuickBooks Payments:** I recommend QBP for people that don't have huge accounting, payroll, procurement, and operations divisions. Even though it works at all levels, this is a great tool to be used by startups and small/medium sized companies. **What problems is QuickBooks Payments solving and how is that benefiting you?** I do my own payment processing with QBP. I also pay vendors. I have refunded a few orders using QBP. I have also used it to budget and segment my expenses seamlessly. ### 40. Best payment integration **Rating:** 4.5/5.0 stars **Reviewed by:** Chris M. | Online Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2020 **What do you like best about QuickBooks Payments?** The face that Quickbooks has made a seamless integration with payments into all of their software offerings **What do you dislike about QuickBooks Payments?** I would rather have next day deposits instead of waiting 48 hours **What problems is QuickBooks Payments solving and how is that benefiting you?** Seamless integration. Having everything under one roof in the same ecosystem gives me peace of mind ### 41. Great Payment Tool, but make sure to check fees **Rating:** 4.0/5.0 stars **Reviewed by:** Levison L. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2020 **What do you like best about QuickBooks Payments?** Quickbooks Payments is the easiest way for us to accept payments from invoices sent from Quickbooks and has made it much easier for prospective clients to pay their deposit right there in their Quickbooks account overview. Because Quickbooks is a product of Intuit, which is a company many know and trust, they trust the payment option through Quickbooks which helps us close more deals. **What do you dislike about QuickBooks Payments?** The fees imposed on the seller (us) can take a big chunk of the profit from each transaction, which is why we have started to addd a fee for each transaction to cover these costs. Thus, we are taking the fees imposed on us and imposing them on our clients. That does not feel good and does not make the customers feel good about us. I wish Quickbooks would make this fee part of the customer's payment transaction (as in show the customer that this is imposed by QB not us). **What problems is QuickBooks Payments solving and how is that benefiting you?** QB Payments allows us to accept payments with the client's invoice. In other words, the client does not have to leave the invoice page, open up a 3rd party app and pay there. This ensures our clients' continued trust in us and makes it that much easier to close on a deal. ### 42. Easy peasy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2020 **What do you like best about QuickBooks Payments?** This part of my job used to be so tedious and painful, but with quickbooks payments, it becomes the easiest aspect of my job **What do you dislike about QuickBooks Payments?** I dislike that the program updates frequently **What problems is QuickBooks Payments solving and how is that benefiting you?** Making client payments during the pandemic is what I use it for. It makes working remotely a dream ### 43. Intuit pay yeah **Rating:** 5.0/5.0 stars **Reviewed by:** Heather R. | Nurse Case Manager/QA Nurse , Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2019 **What do you like best about QuickBooks Payments?** I love how easy it is to navigate, breaks down everything that is taken out of the check and Love that each pay has my PTO and sick days listed as well .. **What do you dislike about QuickBooks Payments?** I don't have anything to say negative at this tine **Recommendations to others considering QuickBooks Payments:** This is so far the best product that I have used! So simple! **What problems is QuickBooks Payments solving and how is that benefiting you?** Staff are able to easily look at the pay check and read what the overall pay is and how it breaks down each item taken out is wonderful, it is simple for people that may not be a tech savvy as others :) ### 44. Ok payment method **Rating:** 3.0/5.0 stars **Reviewed by:** Lisa B. | Billing & Collections Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2019 **What do you like best about QuickBooks Payments?** Eliminated manual payments and was able to track payments scheduled. **What do you dislike about QuickBooks Payments?** Customers are forced to pay fees and then extend payment to us. **What problems is QuickBooks Payments solving and how is that benefiting you?** Scheduled and documented payments ## QuickBooks Payments Discussions - [Does QuickBooks have a bill pay feature?](https://www.g2.com/discussions/does-quickbooks-have-a-bill-pay-feature) - [What are the main features of QuickBooks?](https://www.g2.com/discussions/quickbooks-payments-what-are-the-main-features-of-quickbooks) - [What types of payments does QuickBooks payments support?](https://www.g2.com/discussions/what-types-of-payments-does-quickbooks-payments-support) - [What are some of the unique features of QuickBooks payments?](https://www.g2.com/discussions/what-are-some-of-the-unique-features-of-quickbooks-payments) - [View QuickBooks Payments pricing details and edition comparison](https://www.g2.com/products/quickbooks-payments/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+22%3A53%3A17+-0500&secure%5Bsession_id%5D=cfdc1c1d-c373-4bf3-9fbe-30d4a5aba245&secure%5Btoken%5D=6bf6f59e522b24951b7eeac40209805ee7043f0f4ced636f2636ad80dee11297&format=llm_user) ## QuickBooks Payments Integrations - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks GoPayment](https://www.g2.com/products/quickbooks-gopayment/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Relay](https://www.g2.com/products/relay-financial-relay/reviews) ## QuickBooks Payments Features **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments - Digital Wallet Integration **Administration** - Reporting & Analytics - E-commerce Integration - Processing Fees - POS Integration - Omnichannel - Levels 1 & 2 - Level 3 **Payment Options** - Multi-Currency - Online payment portal **Security** - POS Verification **Platform** - Accounting integration - E-commerce Integration ## Top QuickBooks Payments Alternatives - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - 4.2/5.0 (445 reviews) - [Venmo](https://www.g2.com/products/paypal-venmo/reviews) - 4.6/5.0 (259 reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - 4.4/5.0 (2,672 reviews)