---
title: Salesforce Adoption Dashboards Reviews
meta_title: 'Salesforce Adoption Dashboards Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 20 reviews by the users' company size, role or industry to
  find out how Salesforce Adoption Dashboards works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 20
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Marketplace Apps
  url: https://www.g2.com/categories/marketplace-apps
---

# Salesforce Adoption Dashboards Reviews
**Vendor:** Salesforce Labs  
**Category:** [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 20
## About Salesforce Adoption Dashboards
Great user adoption doesn&#39;t just happen! The Salesforce Adoption Dashboards provide visibility to relevant user login history &amp; trending, adoption of key features such as accounts &amp; opportunities, and critical sales and marketing productivity enhancers.




## Salesforce Adoption Dashboards Reviews
  ### 1. Salesforce Adoption Dashboardss

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2021

**What do you like best about Salesforce Adoption Dashboards?**

Adaptability.  Rescued my team on numerous occasions.

**What do you dislike about Salesforce Adoption Dashboards?**

The entire team can view each other's praises/negative

**What problems is Salesforce Adoption Dashboards solving and how is that benefiting you?**

Dime as listed above

  ### 2. Great set of Dashboards for Auditing Adoption

**Rating:** 4.5/5.0 stars

**Reviewed by:** Omar S. | Marketing Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2018

**What do you like best about Salesforce Adoption Dashboards?**

The key feature adoption dashboard. Where you can see the specific use of certain functionalities/objects/populated fields etc.

**What do you dislike about Salesforce Adoption Dashboards?**

Nothing really. You have to tweak it a little bit before using it, for instant to ignore API Integrations Users, (as they get most of the action but aren't really a user) but that's about it. 

**Recommendations to others considering Salesforce Adoption Dashboards:**

Don't create any Adoption Reports/Dashboards from scratch. Jump on this first and modify if needed.

**What problems is Salesforce Adoption Dashboards solving and how is that benefiting you?**

Having consulted for dozens of companies, I've noticed that a big part of Change Management is adoption. Human processes more so than technical processes. This dashboard is a quick view of the behaviour of a companies employees, which can help pinpoint specific problems, not only with the technology part of things, but the behaviour of users.

  ### 3. Great tool to track CRM users in SF

**Rating:** 5.0/5.0 stars

**Reviewed by:** Edmund Ivan V. | Data Integrity Specialist, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 14, 2018

**What do you like best about Salesforce Adoption Dashboards?**

The interface is very user friendly as if its native to the platform. Pre-built reports that are very easy to use and allows you to have total visibility on your users who are using this within your SFDC org. You will no longer have to worry about setting up reports and dashboards that will require time to set up. Implementation would be seamless and you can be up and running in no time. An ideal application integration for those who are starting up and would like to immediately use SFDC to run their business operations without the need of hiring consultants.

**What do you dislike about Salesforce Adoption Dashboards?**

It can't be tailored to fit your business/process needs unlike other available 3rd party app integrations. I hope the app was built to allow users make some adjustments on these pre-built reports and dashboards so that you can include metrics that are specific to one's operations using Salesforce.

**Recommendations to others considering Salesforce Adoption Dashboards:**

This is very helpful most especially to those who are still starting up and are looking for a simple and straightforward tracking tool within your SFDC Orgs

**What problems is Salesforce Adoption Dashboards solving and how is that benefiting you?**

It helps you make important decision/calls by having a view of the pre-built adaption reports. It makes it easier for you to understand how well your sales team is doing and monitor opportunities.  You can also have a view of all the records that are created.  It also allows you to track consistency within created records which will help you make the necessary adjustments.

  ### 4. Helpful and Meaningful - When Current 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** December 06, 2018

**What do you like best about Salesforce Adoption Dashboards?**

I really appreciate having the ability to look into my usage statistics and understand what I'm doing well and where I could be doing better. As with most aspects of Salesforce, the interface is very user friendly with excellent simple graphics. I find the bar graphs incredibly easy to understand and they give me an instant picture as to where I stand versus my sales goals. 

**What do you dislike about Salesforce Adoption Dashboards?**

I dislike how often (or infrequently) it updates - I would appreciate something closer to real-time updates - the system is usually half a day behind. I also wish they would remove or change the view of lenses that have no information. 

**Recommendations to others considering Salesforce Adoption Dashboards:**

Make sure to configure your own dashboard and dive deeper into the individual lenses - I love the functionality of this dashboard and find it to be one of the more helpful dashboards available to me as an account manager. 

**What problems is Salesforce Adoption Dashboards solving and how is that benefiting you?**

My company uses this to track our sales activities and ensure that we're spending enough time in the field, and documenting said time in the field. It gives me insight into my activities and better plan my time in the future. 

  ### 5. They are good, but could be better

**Rating:** 4.0/5.0 stars

**Reviewed by:** Phil K. | Sr. Solutions Consultant, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2018

**What do you like best about Salesforce Adoption Dashboards?**

I love the Wall of Shame - it's intuitive and I have incorporated it into management's dashboards.

**What do you dislike about Salesforce Adoption Dashboards?**

Generally, management isn't interested in looking at them - they're not flashy & colorful enough.  Also, you need to somehow differentiate between users opening multiple logins at the same time as opposed to being continuously logged in, in general.

**Recommendations to others considering Salesforce Adoption Dashboards:**

Give it a try - it's free!

**What problems is Salesforce Adoption Dashboards solving and how is that benefiting you?**

They give you a sense of your user adoption rate and participation level, and who the most engaged (or unengaged) users are.

  ### 6. Adoption Dashboard - Keeping Us on Track!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** July 24, 2018

**What do you like best about Salesforce Adoption Dashboards?**

I like the simplicity of the interface, with its large graphics and intuitive toggles. It's very easy to understand and extract meaningful information. I like how it's easy to find within the greater SFDC. 

**What do you dislike about Salesforce Adoption Dashboards?**

The metrics tend to change with system updates, and this can make it hard to accurately track my status. I also find that some of the metrics which aren't meaningful to salespeople still show up when viewing as a salesperson, and this can be slightly frustrating. 

**Recommendations to others considering Salesforce Adoption Dashboards:**

Use it! It interfaces incredibly well with the other Salesforce Dashboards, and is a great way to track how often the sales teams use Salesforce. We know that using Salesforce more makes us better salespeople, and it's great to see how our usage has grown since last year!

**What problems is Salesforce Adoption Dashboards solving and how is that benefiting you?**

I'm finding it much easier to keep track of my sales calls, activity on Salesforce (Chatter, etc.), and learn how often I pre-call plan in advance of sales calls. This allows me to become a more diligent Salesforce user, and in turn, ensures that I'm becoming a more diligent and thoughtful salesperson. 

  ### 7. Great free tool! 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joe S. | Senior Consultant II, Technology Center, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2018

**What do you like best about Salesforce Adoption Dashboards?**

This is a set of Dashboards that probably should come with every new install! Great, easy way to see who is using your org and who isn't. 

**What do you dislike about Salesforce Adoption Dashboards?**

The fact you have to manually install this off the appexchange makes it challenging to get clients to actually install. 

**Recommendations to others considering Salesforce Adoption Dashboards:**

Remember this isn't officially supported, so don't expect support if you have issues. I recommend using these as a jumping point for better custom dashboards of your own. 

**What problems is Salesforce Adoption Dashboards solving and how is that benefiting you?**

We can see how people are using/not using the system and focus our training on the areas that need it. 

  ### 8. Great starting point for adoption measurement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ryan O. | CRM Business Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** July 18, 2018

**What do you like best about Salesforce Adoption Dashboards?**

It's easy to install and measures several key elements of adoption out of the box.

**What do you dislike about Salesforce Adoption Dashboards?**

It's obviously not going to be customized to your business so YMMV

**Recommendations to others considering Salesforce Adoption Dashboards:**

it's free so you really have nothing to lose by giving the dashboard a chance.  start here and then develop reports to track your team's KPIs after go live.

**What problems is Salesforce Adoption Dashboards solving and how is that benefiting you?**

I use this dashboard on almost every fresh implementation as it's a great place to start.  The business can decide if they need additional data points from there.

  ### 9. Be on top of your Sales

**Rating:** 5.0/5.0 stars

**Reviewed by:** Donna S. | Office Assistant/Office Manager, Mechanical or Industrial Engineering, Enterprise (> 1000 emp.)

**Reviewed Date:** October 29, 2018

**What do you like best about Salesforce Adoption Dashboards?**

Following your dashboard and keeping it up to date will make you very successful.  There is a method to this process and it works

**What do you dislike about Salesforce Adoption Dashboards?**

There is nothing I dislike from this process

**What problems is Salesforce Adoption Dashboards solving and how is that benefiting you?**

You are being proactive with a clean and up to date dashboard, if you take the time to keep calls, meetings and leads up to date, you have all your ducks in a row.

  ### 10. ok

**Rating:** 3.0/5.0 stars

**Reviewed by:** Gigi S. | Dir. Social , Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2018

**What do you like best about Salesforce Adoption Dashboards?**

I like that the dashboard is inclusive of all my stats and everything I need to see quickly it's been a bit frustrating in terms of getting in touch with my rep. 

**What do you dislike about Salesforce Adoption Dashboards?**

the rep-we can't get ahold of our rep on a daily basis and it's not ok when we need round the clock support

**What problems is Salesforce Adoption Dashboards solving and how is that benefiting you?**

project management, social management, etc. 

  ### 11. Great tool to increase Salesforce adoption

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2018

**What do you like best about Salesforce Adoption Dashboards?**

How ready to go this is. All of the reports are built out and its a great starting point in providing visibility. 

**What do you dislike about Salesforce Adoption Dashboards?**

Can't think of any. This is a great free tool on the appexchange - can't complain 

**What problems is Salesforce Adoption Dashboards solving and how is that benefiting you?**

Increase adoption & visibility. A lot of clients don't know what Salesforce is capable of reporting on. They also don't know where to start when it comes to adoption. This is an app that I recommend installing to track those insights. 

  ### 12. Salesforce dashboard adotion review

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** December 02, 2018

**What do you like best about Salesforce Adoption Dashboards?**

It is a very time saving and efficient tool to get deep understanding of the sf adoption in the organisation 

**What do you dislike about Salesforce Adoption Dashboards?**

There is nothing to dislike. A very straightforward tool to use

**What problems is Salesforce Adoption Dashboards solving and how is that benefiting you?**

We need to have everyone use sf in our organisation for an efficient use of their time. The tool helps admins understand if sf is being utilised in a way required.

  ### 13. Very useful set of dashboards

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2018

**What do you like best about Salesforce Adoption Dashboards?**

It's free. It's easy to set up and configure. You don't need to think what KPIs to track- it's all there for you.

**What do you dislike about Salesforce Adoption Dashboards?**

Can't think of anything. I think this product is great.

**What problems is Salesforce Adoption Dashboards solving and how is that benefiting you?**

When implementing SF.com adoption was a key.These dashboards helped us to increase adoption by analyzing KPIs and tailoring training to user needs.

  ### 14. Adoption is critical to driving long-term success with Salesforce

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anit P. | Practice Area Director | Customer Engagement, Management Consulting, Enterprise (> 1000 emp.)

**Reviewed Date:** July 05, 2018

**What do you like best about Salesforce Adoption Dashboards?**

Must have for new Salesforce implementations.  Free, easy to install and tracks many fundamental metrics.

**What do you dislike about Salesforce Adoption Dashboards?**

The adoption dashboards are really just for getting started.  They measure generic use of the applciation but not actual business value/objectives which is more critical.

**Recommendations to others considering Salesforce Adoption Dashboards:**

install it immediately.  It will help you understand who in your organization is using the tool and who is not.  Then, you can spend more time with those users to make sure they get the 1:1 support they need.

**What problems is Salesforce Adoption Dashboards solving and how is that benefiting you?**

tracking user logins and creation of records in the system

  ### 15. Salesforce Adoption Dashboards

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 30, 2018

**What do you like best about Salesforce Adoption Dashboards?**

Salesforce Adoption Dashboards gives you a good place to start accessing user adoption. It is perfect if you are not sure what to measure and how to define user adoption.

**What do you dislike about Salesforce Adoption Dashboards?**

It offers only basic adoption and adoption measures. If you want a more in-depth analysis, another product is needed.

**What problems is Salesforce Adoption Dashboards solving and how is that benefiting you?**

Adoption measuring, Change management

  ### 16. Great way to keep track of adoption!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2018

**What do you like best about Salesforce Adoption Dashboards?**

Salesforce adoption dashboards are so easy to install and configure or manipulate to your needs. 

**What do you dislike about Salesforce Adoption Dashboards?**

Nothing, it is easy to install, easy to use and easy to understand. 

**What problems is Salesforce Adoption Dashboards solving and how is that benefiting you?**

We are keeping track of when users are logging in  as well as accounts and opportunities created. 

  ### 17. Great start for a new implementation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2018

**What do you like best about Salesforce Adoption Dashboards?**

Provides a good executive overview of Sales and Marketing adoption of the tool. Needs tweaking to tackle the exact metrics you need, but the base is there.

**What do you dislike about Salesforce Adoption Dashboards?**

I wished it was more like the lightning adoption dashboards that are a standard salesforce builtin app.

**What problems is Salesforce Adoption Dashboards solving and how is that benefiting you?**

Adoption visibility. Who is using the system and what are they doing within the tool.

  ### 18. Easy and helpful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2018

**What do you like best about Salesforce Adoption Dashboards?**

That this is one of the things from the trailhead and it's simple and easy to use.

**What do you dislike about Salesforce Adoption Dashboards?**

It can definitely be more robust but this is a good way to learn what is out there.

**What problems is Salesforce Adoption Dashboards solving and how is that benefiting you?**

Using this dashboard, we can see how others are adopting things in Salesforce.

  ### 19. Salesforce Adoption Dashboard Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** January 29, 2018

**What do you like best about Salesforce Adoption Dashboards?**

its all the necessary metrics combined on a dashboard so that the user does not have to create reports and then add to the dashboard reducing significant amount of time in creating one.  

**What do you dislike about Salesforce Adoption Dashboards?**

There isnt anything that i dislike but there can be improvements like adding dynamic filters for most common parameters

**Recommendations to others considering Salesforce Adoption Dashboards:**

Should download the product and then based on requirements and end goal of a project and / or implementation and then modify the charts and parameters currently being used on the dashboard. Also, the administrators should take feedback from business users to make sure appropriate metrics are being captured 

**What problems is Salesforce Adoption Dashboards solving and how is that benefiting you?**

Its a good check against how a particular rollout or implementation is working on adoption side. Based on the results seen, the priject team can take informed decisions that can help get more adoption of the implemented product

  ### 20. A MUST HAVE FOR ANY ADMIN

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jesse H. | Business Development, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 27, 2017

**What do you like best about Salesforce Adoption Dashboards?**

out of the box reports and dashboards specifically tailored for our salesteam and managers to track who is actually using this very expensive software we are paying for. 

**What do you dislike about Salesforce Adoption Dashboards?**

not much to dislike with this. easy to use and functional right out of the box so to speak

**Recommendations to others considering Salesforce Adoption Dashboards:**

just do it. don't wait!

**What problems is Salesforce Adoption Dashboards solving and how is that benefiting you?**

see which of our sales team are using Salesforce as required. 



- [View Salesforce Adoption Dashboards pricing details and edition comparison](https://www.g2.com/products/salesforce-adoption-dashboards/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-16+19%3A56%3A51+-0500&secure%5Bsession_id%5D=d9169524-7e5c-480e-a3bd-a4236709ffee&secure%5Btoken%5D=ee3ea7b7b3c43b47ae3935b124883b54d40ebdab96fea91e2c1d42c4b7824377&format=llm_user)

## Salesforce Adoption Dashboards Features
**Agentic AI - Salesforce AppExchange Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making


