G2

Cindy R.

Small-Business (50 or fewer emp.)

7/3/2015

"ShipStation has been a Godsend"

5/5

What do you like best about ShipStation?

Its ease of use & great shipping discounts should be enough but the way it expedites our shipping is amazing. Our shopping cart offers a similar service built-in that we could use for free but we won't jump ship. Everyone here who uses it has different things they like and I am addicted to them all. ShipStation's robust features make order fulfillment a positive experience instead of the nightmare it was before we discovered it. Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

What annoys us the most is the lack of integration with HS code lookup for international shipments. This is a no-brainer, especially considering that DHL, UPS & FedEx manage to do it. Occasionally it slogs out while processing. This is especially problematic when we get down to the wire before out cutoff time. We also seem to have difficulty using more than one postage service which limits our ability to take advantage of certain rate discounts. Review collected by and hosted on G2.com.

Recommendations to others considering ShipStation:

Do not hesitate. Review collected by and hosted on G2.com.

What problems is ShipStation solving and how is that benefiting you?

Our labor & postage costs have dropped dramatically. The fulfillment department is no longer a cost center. And the accuracy of deliveries is better than our previous manual system. Its an essential tool for e-commerce that continually improves our efficiency and profitability. Review collected by and hosted on G2.com.