Synthflow Reviews & Product Details

I recently started using Synthflow to automate my inbound calls for my legal document business, and so far, I’m impressed. The platform is clean, intuitive, and really beginner-friendly especially for someone like me who doesn’t have an extensive tech background.

I was able to set up an AI receptionist in just a few steps. I love that it supports both English and Spanish, which is a huge plus for my client base. The drag-and-drop builder makes it easy to create custom flows, and I like that it can send texts with my booking link automatically.

There was a slight learning curve connecting Twilio, but the setup guidance and support options helped me figure it out pretty quickly. I also appreciate that they offer free minutes just for verifying my email and doing small tasks — it’s a great way to try it out without paying upfront.

Looking forward to seeing how it performs with real clients, but so far, Synthflow feels like a smart and affordable upgrade for small business owners. Review collected by and hosted on G2.com.

Nothing yet! It has been pretty easy to use so far! Looking forward to using it for my business. Review collected by and hosted on G2.com.

This software is extremely user-friendly and simple to set up. Integrating it with third-party CRMs is also a straightforward process. Review collected by and hosted on G2.com.

Initially, the learning curve for the workflow generator can feel a bit steep, but after spending a few hours with it, you quickly become comfortable and proficient. Review collected by and hosted on G2.com.

Easy to set up voice agents with professional voices. Custom Actions integration works well for connecting to external APIs. The conversation flow management is intuitive and the voice quality is excellent for business use cases. Review collected by and hosted on G2.com.

Chat simulator doesn't properly test Custom Actions - only works with actual phone calls, making development harder. Would be better if chat testing matched phone call behavior for faster iteration. Review collected by and hosted on G2.com.

I’ll be honest—I didn’t expect Synthflow to be this effective. After spending time configuring it and dialing in the setup through Flow Designer, I ran my first real calls… and that’s when it hit me: this isn’t just another automation tool. It’s a game-changer.

In my industry, having something that can execute consistent, human-like conversations at scale is huge. Once you lock in your logic and design your flows intentionally, Synthflow goes from “interesting” to “essential.”

My advice? Invest your time into Flow Designer. Really think through how you want your calls to go—because once that’s set, this system will exceed your expectations. For me, it’s already doing more than I thought possible. Review collected by and hosted on G2.com.

I don’t have a lot of negatives to say about Synthflow, but if I had to point something out—it would be the dashboard. I wish there were more customization options so I could tailor it specifically to how I use Synthflow in my business. The current layout works, but being able to personalize it a bit more would take things to the next level.

That said, I can already see how useful it’s going to be as I scale. So even though it’s not a dealbreaker, I do hope the team continues building in more flexibility and user control on that front. Review collected by and hosted on G2.com.

I absolutely love using Synthflow for generating agents as it effectively addresses every problem I encounter. The platform's features stand out to me as they are all incredibly useful for my personal use, making the experience seamless and comprehensive. I also found the initial setup process to be very easy, something I value greatly as it enabled me to start using Synthflow without any hassle. Overall, my satisfaction with Synthflow is extremely high, which is reflected in my strong likelihood of recommending it to others. Review collected by and hosted on G2.com.

I dislike that the site works too slowly, which affects my user experience. Review collected by and hosted on G2.com.

I appreciated how you can prompt your bots in real time and how easily you can attach your Twilio numbers. The process is quick to release and implement, which made getting started much smoother. Review collected by and hosted on G2.com.

There isn't a quick way to block robocalls, and the agent has to be prompted each time to recognize one. It would be helpful to have a feature that filters these calls automatically, so you don't end up being charged a minute for every robocall. Lately, I've been receiving about eight robocalls a day, which adds up quickly. Review collected by and hosted on G2.com.

i like how easy it is to create an actual agent. It doesnt take long once you learn how to navigate the platform. There are alot of features in this platform though. Focus is key. Review collected by and hosted on G2.com.

there are soooo many options. without chatgpt, i found it challenging to know where to focus for my needs. Review collected by and hosted on G2.com.

I like that Synthflow feels very intuitive and well-organized, while still leaving room to be creative and explore new possibilities. It strikes a balance between clarity and inspiration. Review collected by and hosted on G2.com.

At this point I don’t really dislike anything, since I’m still new to it. The only minor thing is that it sometimes feels like the platform “already knows everything,” which can be a bit overwhelming in the early stages. Review collected by and hosted on G2.com.

It is world class in terms of ease of use, implementation and api integration Review collected by and hosted on G2.com.

It can be expensive, so you still want to build a quality leads list Review collected by and hosted on G2.com.

I decided to use Synthflow because I heard that it's the best option available, which speaks volumes about its reputation. Setting it up initially was a little challenging, but with some focus and time investment, it turned out to be manageable. This suggests that with determination, the initial barriers can be easily overcome. Additionally, a friend's recommendation, who noted financial success with the software, was a strong influencer for me to try it out, indicating that the platform has potential benefits that I am looking forward to experiencing. Review collected by and hosted on G2.com.

I find the setup process for Synthflow somewhat challenging initially, though it's manageable with sufficient time investment. Additionally, I'm frustrated by the limited minutes available for inbound calls, which restricts my ability to fully utilize this feature. Review collected by and hosted on G2.com.