Synthflow Reviews & Product Details

I love Synthflow because it's a great website and I always want to use it. The AI receptionist feature is particularly useful to me as it directly contributes to making me money, enhancing the overall value of the software for my specific needs. I'm committed to using only Synthflow and not considering any other vendors, which reflects my satisfaction and trust in its capabilities. Even though the initial setup was a nightmare, I am getting the hang of it, which shows my persistence and the potential Synthflow has once the setup hurdle is overcome. Overall, the benefits I receive make me very likely to recommend Synthflow, as I rate it a 10 out of 10 for recommendation. Review collected by and hosted on G2.com.

Setting up Synthflow was incredibly challenging. I found the initial setup process to be a nightmare. Specifically, trying to get minutes on the account and going through the process to leave a review felt nearly impossible. Review collected by and hosted on G2.com.

Synthflow is a fantastic tool. One of the most realistic AI voice tools I have used. The fact that it can handle my outbound calling motions is amazing. Not having to constantly be on the phone all day for simple tasks has been huge for my business. Can't recommend Synthflow enough! Review collected by and hosted on G2.com.

It can be expensive but they offer trials and other ways to earn minutes to make sure it is a good fit before you pay Review collected by and hosted on G2.com.

I appreciate the simple and intuitive operation of Synthflow, which has allowed me to use the software without any problems, even though I am new to it. I particularly like the provision of an AI call bot that works with low latency and enables efficient phone calls with people. This helps me introduce this offering to my customers who are not familiar with such technology. The ability to equip the agent with a 'brain' using RAG methodology is also very impressive. Synthflow has also convinced me with its comprehensive explanatory videos and tutorials, which have made it easier for me to quickly understand the various tools. The many positive reviews speak for the company and strengthen my confidence in purchasing the software. Overall, Synthflow is a functioning system for me that meets my expectations. Review collected by and hosted on G2.com.

The price of Synthflow poses a challenge for me, as I am entering this new business without any startup capital, making the costs difficult to bear. Review collected by and hosted on G2.com.

The quality of the agents and how simple it is to do an agent (if you have a paid account) Review collected by and hosted on G2.com.

I wasn’t able to start the promised 14 days agency free trial. It’s hard to try out as you don’t get credits to try it out as the free trial was not possible to be accessed.

I was not able to contact a person easily to get help about all of this. Review collected by and hosted on G2.com.

I really like the idea of being able to automate a job that I used to do by myself. In my case, I have a Marketing agency and making phone calls with a salesperson trained by me is something new and unprecedented. The human voice and the pressing response times are characteristics that make a big difference when looking for real results. Thank you for creating something so unique and advanced. Every company can greatly benefit if only they knew the real potential of all this. Furthermore, I am implementing, as a pilot project, a phone salesperson (a setter configured by me) for one of my clients. He is already thrilled, and I am even more than him! Review collected by and hosted on G2.com.

The only thing to focus on at the beginning is testing the scripts. Once the right communication is found, the game is done. I recommend creating the communication alongside a sales expert. This can drastically improve the results. Review collected by and hosted on G2.com.

I have just started using Synthflow, particularly to create AI appointment setting software. Since it is the first platform I'm trying for this purpose, I'm in an experimental phase to see if it can automate appointment settings effectively. While I haven't explored the full range of features yet, I'm particularly interested in understanding the calling aspect of Synthflow. If the product performs as I envision, I am likely to continue using it. Although I noted some initial challenges with navigation and portal lagging, once I got used to it, the setup process became manageable. My initial impression is neutral, as I am still exploring whether it aligns with my needs. Review collected by and hosted on G2.com.

I find the portal somewhat difficult to navigate. The lagginess of the portal hampers my ability to use the platform smoothly. Review collected by and hosted on G2.com.

I like the customizability of the voice agents, including the modular system for creating knowledge bases and integrating other applications. Review collected by and hosted on G2.com.

The app was somewhat complicated to navigate.

The voices for agents were not gendered, so trying to filter based on "male" or "female" in the dropdown filters yielded 0 results; moreover, there were no other filters, despite things like age and accent being obvious options for filters.

I already opted to start a free trial, I already have a paid OpenAI API key, and I'm paying $1.50 per month for a number, but I can't even test out an agent BY MYSELF. This is EXTREMELY disappointing. I don't want to fill out this lengthy review for a few call-minutes just to see if I even like the tool. I should be allowed to have conversation with myself, free-of-charge. The membership trials are also rather lame. Two weeks only, then if I don't remember to cancel it in the event that it's not right for me, I'll be paying almost $500 dollars per month, minimum. Not only is it downright expensive, on its own, but it feels like you're trying to pigeonhole people into accidentally paying a large amount for the services. I'm literally trying to SELL your product to my clients as a part of my automation consulting business, and I can't test out the agent before committing to it personally or pitching it to my clients. You're hurting your own business!

I'm not sure why, but the Zapier integration just doesn't seem to be fully functioning. The embed portion isn't loading. When I try to connect from the integrations page, I'm prompted to "install" Zapier--a fully online tool.

The difference between "actions" and "workflows" seems unclear. Review collected by and hosted on G2.com.

I like Synthflow for its integration capabilities and the agency plan. When I want to add any third-party services like Twilio, it's very simple and helpful with options like go high level, Strive, MyOpenAI, and kail.com. I find the Twilio integration particularly simple and it's something I like the most. The setup was also very easy for me because I could just sign up with my Google account. Review collected by and hosted on G2.com.

You need to improve your pricing plan. Make it simple and user-friendly so we can understand and choose the right plan. I noticed there's no basic plan on your website, and I think having one would be the best option. Review collected by and hosted on G2.com.

Synthflow has proven to be a highly intuitive and reliable platform for voice AI automation. The setup is incredibly fast, and the AI voices are remarkably realistic—making it an excellent choice for handling routine customer calls and confirmations without the need for human intervention. The interface feels easy to navigate, and testing new flows is seamless, allowing for rapid prototyping and deployment. Review collected by and hosted on G2.com.

Pricing may be a barrier for some, especially considering the lack of an unlimited plan

Requires some technical knowledge for initial setup and deeper integration

Customer support is decent but could be improved in terms of responsiveness Review collected by and hosted on G2.com.

What I Like Best:

Synthflow has allowed my business to automate a large portion of our inbound and outbound communication. The AI-powered call agent (we named ours Lisa) is incredibly intuitive—it can greet clients, answer product questions, and even set appointments without missing a beat. The platform saves my team hours each day, allowing us to focus on closing deals rather than chasing leads.

Business Problems Solved:

Before Synthflow, we were losing leads because of missed calls and inconsistent follow-ups. Now, every inquiry is handled instantly, 24/7, and conversations are logged automatically into our CRM. This has increased our appointment bookings significantly and improved client satisfaction.

Recommendation to Others Considering Synthflow:

If you’re looking to scale your business without hiring more people, Synthflow is a must-have. Take time to build out your scripts and knowledge base—it’s worth the effort because once your AI agent is live, it feels like you’ve added a full-time employee at a fraction of the cost. Review collected by and hosted on G2.com.

What I Dislike:

The initial setup had a bit of a learning curve, particularly in fine-tuning conversation flows. However, once we got through the early adjustments, the system ran smoothly. I'd love to see a few more ready-made conversation templates to speed up onboarding. Review collected by and hosted on G2.com.