# Bolt Reviews **Vendor:** Bolt **Category:** [E-commerce Fraud Protection Software](https://www.g2.com/categories/e-commerce-fraud-protection) **Average Rating:** 4.6/5.0 **Total Reviews:** 47 ## About Bolt Convert 50% more customers and increase sales with Bolt One Click checkout. Upgrade your checkout process with one-click checkout, 100% fraud chargeback guarantee, access to tens of millions of shoppers on the Bolt Network, and more. Bolt is flexible and super easy to implement. Connect seamlessly with ecommerce platforms like BigCommerce, Magento, and PrestaShop. Turn it on in minutes and let shoppers check out in seconds. Bolt is democratizing commerce by making online buying easy, trusted, and consistent for millions of happy shoppers. ## Bolt Pros & Cons **What users like:** - Users value the **affordability** of Bolt, benefiting from the lowest pricing in payment processing. (1 reviews) - Users value the **extensive reporting capabilities** of Bolt, enhancing their ability to forecast business effectively. (1 reviews) - Users find Bolt's **low pricing** and recent legal changes transformative for their payment processing needs. (1 reviews) - Users value the **responsive customer support** from Bolt, enhancing their experience with prompt assistance and integration options. (1 reviews) - Users appreciate the **ease of running reports** in Bolt, enhancing their ability to forecast business effectively. (1 reviews) - Easy Integrations (1 reviews) - Efficiency (1 reviews) - Features (1 reviews) - Integrations (1 reviews) - KYC Product (1 reviews) ## Bolt Reviews ### 1. User-Friendly Prompts That Help Build a Solid MVP Fast **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Bolt?** It's really user friendly in the sense that you can write a prompt and it can help you build a whole website or app. I wanted to create an affiliate marketing app. I was very specific with the prompt I gave it and extremely happy with the results. Admittedly, I'm new to this so and finding my way as I go, but even if this can create an MVP for me, it gives me something solid to work with developers on. **What do you dislike about Bolt?** Not so much a dislike because it's the nature of the platform but expect a bit of a learning curve if you're not a techie / creating apps for a living. **What problems is Bolt solving and how is that benefiting you?** Visualising the apps or sites that I want to create so even if I can't get this live myself I at least have a starting point for a developer. ### 2. 1-click web checkout for games and apps **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Bolt?** Bolt's newest pricing is the lowest in the payment processing industry and with Apple's recent legal decision about allowing third party payments has been a game changer for my studio. Every game studio should switch to web stores for checkout to not pay Apple's platform tax of 30% **What do you dislike about Bolt?** I'm still on the waitlist to get my debit card in their super app **What problems is Bolt solving and how is that benefiting you?** Apple's 30% platform tax no longer needs to be taken out of my payments. The judge ruling on the 1st of May has now opened up my games to third-parties like Bolt in all of my apps and I don't have to pay Apple 30% on my subscriptions or digital IAP. ### 3. User friendly with lots of features **Rating:** 4.0/5.0 stars **Reviewed by:** Inder M. | Dispatch, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Bolt?** i use it every day and i like the fact i can run a lot of reports through Bolt which help me better forecast my business. It is very user friendly and they have options to integrate with motive and they are very easy to contact for support. **What do you dislike about Bolt?** there is not much to dislike in my opinion. **What problems is Bolt solving and how is that benefiting you?** it is keeping all my data in one place and it is easy to look for ### 4. Great Checkout Option For BigCommerce **Rating:** 5.0/5.0 stars **Reviewed by:** Matt C. | Ecommerce Analyst, Advertising Specialist, Product Merchandiser, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2020 **What do you like best about Bolt?** Easy and fast checkout for customers. Uptime is nearly 100%. **What do you dislike about Bolt?** I would struggle to find anything that I dislike. **Recommendations to others considering Bolt:** If you are thinking of a checkout partner to help you convert more customers, Bolt is a great choice. **What problems is Bolt solving and how is that benefiting you?** Increased our checkout completion rates and gave us a simple abandoned cart email to follow up with customers about items they've left behind. ### 5. Great company to work with, extremely responsive, impressive technology **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2020 **What do you like best about Bolt?** Bolt is very merchant-friendly and will do everything they can to help you be a success. This includes their own quality assurance when integrating, proactively reaching out about new features and changes, and constantly evolving their product based on customer feedback and real world testing. Whenever I have a question, my account manager at Bolt always responds within a couple of hours with the solution. Their general customer service support line is also top-notch and almost always has the answer in their first response -- within a couple of hours. **What do you dislike about Bolt?** The downside is the higher fees when using Bolt. At the same time, they also take a lot off your plate - split testing checkout, general checkout improvements, and the entire checkout process. We also didn't see an uptick in conversions like we hoped but we may be the outlier. Bolt has still been worth it simply because they take the entire checkout experience off our plate. **What problems is Bolt solving and how is that benefiting you?** Bolt takes the entire checkout process off our plate. They also integrate with Affirm, which helps us keep the entire checkout process streamlined without overwhelming the customer with choices. ### 6. "Great Initiative for Retailers" **Rating:** 4.5/5.0 stars **Reviewed by:** Suruchi D. | Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2022 **What do you like best about Bolt?** In a pandemic, there has been a surge in online shopping which led to server issues for many retailers. But Bolt has been a game-changer for all of the retailers. It's very smooth and easy for us. They handle even refund queries back and forth with ease. Loved this product. **What do you dislike about Bolt?** It could be a little expensive sometimes based on fees charged for an order. **Recommendations to others considering Bolt:** One should definitely consider using Bolt. **What problems is Bolt solving and how is that benefiting you?** It has made life of customers easy. Bolt reduced CTA for number of transactions. It has made checkout easier than ever. ### 7. Bolt Review **Rating:** 3.5/5.0 stars **Reviewed by:** Emily F. | Customer Service, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2021 **What do you like best about Bolt?** Faster checkout system for customers and agents ordering for customers **What do you dislike about Bolt?** Very very easy for customer information to get breached if all orders are on one device **Recommendations to others considering Bolt:** Do not use Bolt for multiple customers on one device **What problems is Bolt solving and how is that benefiting you?** Bolt benefits customer transactions and fraud detection ### 8. Bolt support has been outstanding. Migration was smooth and we are seeing very little issues. **Rating:** 4.5/5.0 stars **Reviewed by:** Josh C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2020 **What do you like best about Bolt?** What I like best about Bolt is the speed in which customers can check out. The process is very simple with very little amount of clicks or re-directs. Our follow through on online ordering has increased greatly since we switched. **What do you dislike about Bolt?** So far, the only thing I can think of that I dislike is that sometimes refunds do not go through, due to VISA's new authorizations required for refunds. So Bolt is in charge of capturing all the authorizations and payments for everything, but once they can't successfully process a refund, it turns to the user's responsibility to get the customer their money. I feel like Bolt should be in charge of securing payments and also processing refunds, no matter what. **Recommendations to others considering Bolt:** Bolt will take on all online purchasing liabilities including charge backs, which can be a real pain for company's selling products. Their customer support team is phenomenal. **What problems is Bolt solving and how is that benefiting you?** The amount of time it took for us to bill and review all online orders was causing a lot of headaches with our accounting departments. Bolt has enabled us to work on other tasks and projects while their software seamlessly takes care of all online orders from start to finish. ### 9. helpful for business model **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2021 **What do you like best about Bolt?** Protects stores against fraudulent orders through detailed customer screenning fast check out our customer can complete transactions more quickly **What do you dislike about Bolt?** We would like it if bolt had more financing options with companies like acima like to the choice have a point we are paid out from bolt **What problems is Bolt solving and how is that benefiting you?** Using we where spending a lot of time verifying online order due to high value product they are a target for credit card fraud bolt has eliminated that problems customer care can complete transaction more quickly security by using bolt we have place of mind with over online card transaction ### 10. Bolt Checkout **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2021 **What do you like best about Bolt?** Bolt checkout allows for a speedy, straightforward transaction that our customers love to use. **What do you dislike about Bolt?** It seems like Bolt is still working the kinks out of their checkout solution. We run into occasional bugs and issues. **What problems is Bolt solving and how is that benefiting you?** Using Bolt, we were hoping to reduce abandoned cart rates and increasing conversion rates. While we didn't see a change in either of these after switching over, it has been a mostly solid experience. ### 11. Bolt has improved my business **Rating:** 4.5/5.0 stars **Reviewed by:** Jose F. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2019 **What do you like best about Bolt?** The User Experience ! We love the user experience. But thinking about the future, their customer service and developments team are awesome, always willing to accommodate our needs. **What do you dislike about Bolt?** There isn't actually a major thing that I dislike **What problems is Bolt solving and how is that benefiting you?** A super lean/easy check out experience with an amazing fraud detection system ### 12. Pure confidence in our checkout. **Rating:** 5.0/5.0 stars **Reviewed by:** Derek D. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2020 **What do you like best about Bolt?** An extremely reliable, frictionless, and secure checkout process. We struggled for years with our one-page checkout with no real solutions insight without a complete migration. Bolt allowed us to breathe new life into the website and convert those customers that ordinarily would experience resistance when checking out. We originally thought this would be a temporary payment provider until we migrated carts but as we see the product evolve, we now plan on being customers for much much longer. **What do you dislike about Bolt?** Bolt just keeps getting better. Any issues we have experienced through our partnership have been taken very seriously and always resulted in a solution. **Recommendations to others considering Bolt:** I highly recommend ordering from a website that offers Bolt just to see how fast and easy it is. Get in touch with sales and let them show you the technology behind the frictionless checkout. **What problems is Bolt solving and how is that benefiting you?** Conversion rate. Customers already had decided to make a purchase on our website, but they could just not complete the transaction. Too often we would hear of customers' feedback on how difficult it was for them to place an order, or error messages they received during that process. It was like a light switch after deploying Bolt, the calls just stopped and we were able to get an idea of how much business was actually lost due to that poor experience. ### 13. TYLER'S x Bolt - Retail Success **Rating:** 5.0/5.0 stars **Reviewed by:** Justin D. | Director of E-commerce and Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2020 **What do you like best about Bolt?** Bolt has been a huge win for TYLER'S. From the quick and easy integration to their on going development efforts to ensure a fast, secure, simple checkout. We used to waste tons of time scanning for fraud orders with our old, inherited checkout, but now we're able to double down on true customer base. Any issue we've had has been resolved quickly by the Bolt support team, and they've come in clutch on more than one occasion for our customer support team. That's easy to say from a high level perspective, but my team constantly mentions how responsive and professional their staff is. This has easily been one of the smartest solutions we've deployed since I've been managing the e-commerce department at TYLER'S. We run an extremely lean team so finding solutions like Bolt is crucial to ensure we beat our customer expectations, while also maintaining strategic long term growth. **What do you dislike about Bolt?** I think this boils down to perspective. Anytime I've had a notion that maybe I should change something or see another feature added on, Bolt has come through with a mindful solution that keeps the end consumer as the focal point of our mission. Our account manager has been stellar at ensuring we understand why one idea might seem good on paper, or at first glance, but that it could ultimately deter a customer or increase cart abandonment. The solution we were using before, would barely even respond to our requests, nonetheless give that level of detailed insight. **What problems is Bolt solving and how is that benefiting you?** With our previous checkout, our fraud detection and prevention was falling behind and becoming unsatisfactory. Couple that with running a small team and problems become unmanageable quickly. We were able to take additional areas of opportunity and offload that workload to Bolt and reengage with our customers. Additionally, during this year's pandemic, having Bolt handle the massive amount of inbound fraudulent transactions would have crippled our team otherwise. ### 14. Always willing to work with me to find a solution. **Rating:** 5.0/5.0 stars **Reviewed by:** Kaj L. | Website Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2020 **What do you like best about Bolt?** Have had a great experience with everyone I've worked with. If it isn't something available they will push it along to see if the change can be made. They have even ear market product issue to get ahold of me when the problem is changed in the future. Usually get a response with in 24 if not a lot sooner. **What do you dislike about Bolt?** Nothing I can really complain of yet. Been a good experience. Would like an easier way of knowing they are fighting my chargebacks other than check on my Braintree dashboard every day. An email saying we are on top of this and then this is resolved or covered would help peace of mind. Have had a lot of charge backs pop up recently and need that reassurance they you have us covered. One option that is available to have added but requires someone at bolt to do it. Is add a temporary message to the bolt check out. This would be an excellent option from the dashboard. I like to make it clear to customers ordering during the holidays that we won't we shipping till after we return from the holidays. **Recommendations to others considering Bolt:** Take the guessing game out of fraudulent orders! **What problems is Bolt solving and how is that benefiting you?** Bolt checkout icon may not show up for customers with poor internet connection. Working on installing a permanent check out button on our Bigcommerce page. This will allow the checkout button to show up even if the customer currently has low internet. Had a big problem with this a few weeks ago when Comcast was experiencing issue nationwide. Had a handful of customers complaining they couldn't see the check out button and didn't have an idea why till someone posted on social media that Comcast was experiencing problems nationwide. Support at Bolt hadn't realized this issue at the time as well. ### 15. Fantastic product - BIG uptick in sales!!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Razor E. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2020 **What do you like best about Bolt?** I like that it's easier for my customers to buy things on my website. I love that bolt has a fraud protection component. We have had SIGNIFICANTLY less chargebacks while using Bolt compared to years of Paypal. And their customer service is fantastic and very responsive. **What do you dislike about Bolt?** The increase in fee on the sale was a little annoying at first - but we've gotten used to it. I get it - they are insuring the money better than others so that comes at a price. **Recommendations to others considering Bolt:** Do it. You won't regret it! **What problems is Bolt solving and how is that benefiting you?** Faster, easier checkout experience. And repeat sales from the customers- after they make a login on my site OR another site with bolt, they can checkout SUPER quick. ### 16. Fantastic Service **Rating:** 5.0/5.0 stars **Reviewed by:** RJ M. | Front End Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2020 **What do you like best about Bolt?** Bolt let's us spend less time worrying about fraud and lets us focus on getting our products to our customers. Their tech support team consistently goes above and beyond with helping us stay up to date. They've been a tremendous asset for us as our site continues to grow. I get timely responses to my emails with technical questions and trouble shooting. **What do you dislike about Bolt?** The initial onboarding process took a while, but it was well worth it. They were very thorough with our testing. Overall I'm glad we took our time. **What problems is Bolt solving and how is that benefiting you?** Bolt has essentially solved our fraud problems while simultaneously lowering our abandoned cart rates. It's been a pure win for us. Everyone has been thoroughly impressed with its performance so far. ### 17. Great Customer Service Team **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2020 **What do you like best about Bolt?** Our checkout system looks cleaner and it is easy to navigate. Clients noticed our transition and were happy with the new look of the checkout system. Additionally, if an issue ever arises the Bolt Support team is ready to help and figure out the issue. They are very helpful and transparent! Chargebacks are also super easy to dispute or resolve with Bolt. **What do you dislike about Bolt?** We've been running into many backend issues causing our customers to not checkout. Additionally, the fraud detection system that is set in place doesn't flag certain criteria that we would categorize as fraud. Hopefully, new algorithms are set in place to help us further with flagging certain orders. Much needed during our holiday season. **Recommendations to others considering Bolt:** To see if the fraud detection system will meet their needs. For example, we do not ship to freight forwarders and before bolt, we would flag any order over $300. These are our personal flags for fraud, unfortunately, Bolt is not able to help us detect these specific orders. In the beauty industry, we deal with many resellers or sus international individuals who want to resell our products. The sus international people typically receive our products via freight forwarders. **What problems is Bolt solving and how is that benefiting you?** When checking out, customers were receiving a "Delivery Not Available" alert causing many customers to reach out for support. Customers were not able to check out due to a character limit, but BOLT will be changing the alert so customers can break their shipping address into two lines. We hope this will be the solution to our problem. ### 18. Solid Checkout and Service **Rating:** 5.0/5.0 stars **Reviewed by:** Josh K. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2020 **What do you like best about Bolt?** The checkout experience is significantly more streamlined and efficient from a UX perspective, than the standard Magento 2 checkout. The standard Magento checkout was taking 30-40 seconds to load and it was hurting our conversion rate. The Bolt checkout on our site now loads in one second which is a vast improvement. We've been very pleased with the increase in conversion rates that we have seen since moving to Bolt. The integration process was quite smooth, especially with Bolt's Magento 2 extension. I've also been impressed with their support team. Whenever we've had a question they've been very quick to respond. **What do you dislike about Bolt?** There's really not much to dislike. When we first launched there were a couple minor features that we wish Bolt had, like being able to add multiple gift cards and promo codes, but a couple months in and they have already updated the checkout to be able to support the extra features we were looking for. **What problems is Bolt solving and how is that benefiting you?** The biggest problem that Bolt has solved for us is slow load time for the checkout page. It loads super fast and has increased our conversion rate as a result. ### 19. Simple checkout process to increase sales and eliminate fraud! **Rating:** 4.5/5.0 stars **Reviewed by:** Rebecca C. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2020 **What do you like best about Bolt?** The checkout process is fast and easy for our customers. This has lead to a higher conversation rate, increased sales, and at the same time eliminating fraudulent chargebacks. Bolt really solved all of our checkout issues. On top of that Bolt's staff and support are extremely positive and helpful. It is refreshing to work with a company that really prides themselves on educating their customers about Bolt and being there when support is needed. **What do you dislike about Bolt?** When orders are deemed fraud (permanently rejected) the customer is not notified until the order has already been canceled. Luckily this will be addressed soon, with the ability for additional communication to the customer explaining the order is on hold until the customer can provide additional additional information for authentication. **Recommendations to others considering Bolt:** If you want an all in one solution, Bolt is for you. **What problems is Bolt solving and how is that benefiting you?** Our customer service team is no longer manually reviewing orders for fraudulent activity. This is saving countless hours, so that we can focus on providing better and more timely customer service. ### 20. Bolt is a game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Shane S. | Senior Creative Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2020 **What do you like best about Bolt?** Bolt's checkout program is top tier in my opinion. The only thing it is rivaled by is their phenomenal customer service. Having used the stock WooCommerce checkout and receiving frustrated calls from customers, we knew a change needed to take place. After changing to Bolt, we have not once looked back. Their customer service is fast, friendly, understanding, and always works until the problem is solved. Another huge part about Bolt that is a plus is its business model. Essentially, they have created their own incentive to make a better and better product. It's not just about processing charges for them, its about making the entire checkout process as seamless and easy as possible for our customers, which in turn makes sales for us, which in turn boosts their earnings. The incentive is key. **What do you dislike about Bolt?** It's hard to answer this question for sure. But if there was anything that I disliked about Bolt it would have to be perhaps some of the customization options to keep branding on point. This is a really minuscule thing though. **Recommendations to others considering Bolt:** It is worth at least looking into! While it may not work for every e-commerce vendor, we have seen vast improvements after switching to Bolt. They are transparent and have yet to disappoint us. **What problems is Bolt solving and how is that benefiting you?** Before Bolt, we would have many customers get frustrated with the checkout that they would never complete a purchase. Since Bolt, it is a very small percentage who don't complete checkout. The checkout process is faster, less distracting, and breaks down the steps really well for the customer. Also, it optimizes great no matter what device is being used. ### 21. No more fraud, period **Rating:** 5.0/5.0 stars **Reviewed by:** Joe C. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2020 **What do you like best about Bolt?** We were initially drawn to Bolt due to its fraud protection, but have grown to love its simple fast interface as well. We werepleasantly surprised how much faster, and more efficient their design design is compared to many others. **What do you dislike about Bolt?** We don't have many or really any complaints, we would like to see some of the existing features enhanced, but overall its a great platform. **Recommendations to others considering Bolt:** Their support team is fantastic, and very responsive, implementation is easy, no complaints! **What problems is Bolt solving and how is that benefiting you?** Mainly fraud, we sell very high end tools, and equipment and Bolt protects us in ways that no other provider even offers as a service. ### 22. Excellent Magento Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Ian L. | Chief Marketing Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2020 **What do you like best about Bolt?** Amazing improvement in checkout experience. Backend dashboard is very easy to use. Customer service and support has been amazing. **What do you dislike about Bolt?** Implementing Apple Pay for a Magento multi-store instance proved tricky. Wish we could customize order confirmation pages but I know that feature is coming. **What problems is Bolt solving and how is that benefiting you?** Our out of the box Magento checkout experience was poor. Bolt is a drastic improvement. We had seen fraud cases start to rise, and Bolt is aiding us in that, too. Further, we've realized unexpected efficiencies in our finance department using Bolt, which we've connected to Braintree. ### 23. Improved Customer Experience At Cart Level **Rating:** 5.0/5.0 stars **Reviewed by:** Kylee A. | Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2020 **What do you like best about Bolt?** Provides a quick, minimal information checkout. No need to add customer shipping and billing address information. With Bolt's Fraud protection built in, we know that we are safe and covered should anything happen. **What do you dislike about Bolt?** There's nothing we dislike about Bolt. They are constantly upgrading and improving the customer experience to increase checkout speed and efficiency. **What problems is Bolt solving and how is that benefiting you?** We've seen a higher conversion rate from customers adding to the cart resulting in less abandoned carts. Plus with fraud protection built in, we are able to consolidate our services into 1 company. ### 24. Great Service, Great Experience, Highly Recommend. **Rating:** 5.0/5.0 stars **Reviewed by:** Erika S. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2020 **What do you like best about Bolt?** They have extremely fast and great customer service. Whenever we have an issue they respond immediately and help us resolve it. They also always put the customer first and have been a great partner. Our customer's love them too! **What do you dislike about Bolt?** No dislikes, wished we would of known about them sooner! **Recommendations to others considering Bolt:** Highly recommend. Dashboard is easy to use, customers love the checkout, and we have had great fraud protection. **What problems is Bolt solving and how is that benefiting you?** Preventing fraudulent charges on our website, easy customer checkout, easy shipping updates for customers, lower processing fees. ### 25. Long Time Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Danny G. | VP, Director of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2020 **What do you like best about Bolt?** The acceptance rate of their fraud software, as well as, ease of checkout for customers. **What do you dislike about Bolt?** I would like them to add a check and/or bankwire option when checking out. **What problems is Bolt solving and how is that benefiting you?** We installed Bolt in order to have a reliable fraud prevention software, to bring us peace of mind, while not declining orders. ### 26. Great Team **Rating:** 5.0/5.0 stars **Reviewed by:** Matt S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2020 **What do you like best about Bolt?** Their afford and solutions. Response time is within an hour. **What do you dislike about Bolt?** Some integration problems between big commerce and their platform, however, they always come up with a solution for integration issues **What problems is Bolt solving and how is that benefiting you?** API problems. Their IT team is experienced and ready to solve the errors ### 27. BOLT checkout **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew K. | Co-Founder & COO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2020 **What do you like best about Bolt?** BOLT has been a great solution for us. Our conversion rate has increased and customers seem to love how simple it is as well, especially on mobile. **What do you dislike about Bolt?** That it does not integrate with Shopify. **What problems is Bolt solving and how is that benefiting you?** Makes the checkout process very easy for our online customers. Conversion rate is up since launching BOLT and their chargeback support team is great to work with! ### 28. Great 1 stop Checkout solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2020 **What do you like best about Bolt?** CX is lean and quick, almost all options included in the modal, most of the testing has already been done for you. Great support team to work with for any testing options you would like to run within the modal, never really had an issue with functionality that needed support. Also, Bolt is involved in the chargeback process you submit through their portal and they handle the back and forth. **What do you dislike about Bolt?** Fees per order were higher than some other options **What problems is Bolt solving and how is that benefiting you?** Complete checkout solution from day 1 never really spent time or developer resources on checkout due to having Bolt installed and allowed our attentions to be focused elsewhere. ### 29. Best Progressive platform on the market. **Rating:** 5.0/5.0 stars **Reviewed by:** Kirk A. | Sales & Management, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2020 **What do you like best about Bolt?** How Bolt listens to the customer and will make changes based on our feedback **What do you dislike about Bolt?** They do not move fast enough, I am impatient and can not wait for all the new features **What problems is Bolt solving and how is that benefiting you?** Fraud is number one, the new text feature with shipping solves the issue of customer contact, The buy now buttons we have added to the equipment. ### 30. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2020 **What do you like best about Bolt?** Great quality of customer support, super fast to reply. The checkout has helped as well, our customers saw the difference. **What do you dislike about Bolt?** Every new cartridge require development time and need to be incorporated in the roadmap. **What problems is Bolt solving and how is that benefiting you?** Cart abandonment rate has lowered. ### 31. Bolt is EPIC **Rating:** 5.0/5.0 stars **Reviewed by:** DEBRA S. | OWNER, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2019 **What do you like best about Bolt?** The support at Bolt is second to none. They are EXTREMELY responsive, even after hours and address any issues expeditiously and most importantly with common sense. The software itself functions very seamlessly and we absolutely love not having to worry about fraud at all which is sadly rampant in the automotive industry. The lightening-fast checkout has really increased our conversion rate on our site as well. It's so simple! **What do you dislike about Bolt?** Our launch of Bolt was a bit cumbersome but again, they addressed the issue immediately and resolved it right away. Their dashboard needed some tweaks as well but everything has been handled. **What problems is Bolt solving and how is that benefiting you?** We NEVER have to worry about fraud..EVER. All of our orders are pulled, packed and shipped right away without hesitating to worry about chargebacks. We just shipped a $5500 order that was backed and indemnified by Bolt and without them, this order would have been next to impossible to facilitate. We absolutely love how Bolt has freed up our operation from combating fraud and handling chargebacks. Not quite sure how we functioned without it. We also had a ton of abandoned carts prior to bolt because our checkout process was too damn long. Now with Bolt it is beyond quick and very easy. ### 32. Frictionless, fast & conversion optimized checkout cart with 100% fraud order coverage. **Rating:** 5.0/5.0 stars **Reviewed by:** A B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2019 **What do you like best about Bolt?** Bolt is not just a payments processor, but the perfect system built with various checkout optimizations in mind. With tons of A/B testing over the years they have created a frictionless checkout experience for customers. The cart load times are extremely fast which is good for mobile customers. Product installation was a breeze and their team is extremely friendly and responsive and are willing to work on ideas/topics that you bring their way. **What do you dislike about Bolt?** The bolt fee per order can be expensive for some folks out there. **What problems is Bolt solving and how is that benefiting you?** Since they got rid off unnecessary fields during checkout, customers have to type less and also click less and the average time to complete the entire checkout is way faster than the industry average. What I love about bolt is that they also provide 100% coverage for fraudulent charges. They make sure that more of the actual legitimate good orders are approved and not denied because of traditional verification methods. Your repeat customers or if that person has used Bolt checkout elsewhere, they won't have to fill out the payment and shipping details again, making the checkout experience even more faster. ### 33. Customer Service Team Love It! **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa S. | Director of Marketing, Consumer Goods, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2019 **What do you like best about Bolt?** We like the fraud protection, not having to try to collect or guess whether or not an order is going to be fraudulent. The service we get knowing that everyone that wants to order has a friction-free experience and won't trigger faulty spam filters is also great. **What do you dislike about Bolt?** We had a challenging integration to start, but Bolt Support has been amazing to work with. They did it all and worked countless hours to make sure we were up and running with a smooth checkout flow for our customers as well as keeping to our branding **Recommendations to others considering Bolt:** Just do it. Get more people through your checkout flow. The setup process is super easy on your part. Bolt takes care of the entire integration and continues its maintenance. **What problems is Bolt solving and how is that benefiting you?** Fraud detection and prevention. We never realized how many good orders we were losing out on and so it is great to be able to service quality customers with a pain free checkout process. Our customer service team used to have to contact every customer with a "large" order to try to validate whether they were valid or fraudulent. It was kind of like roulette. This big headache is now gone and customer service can now go back to focusing on making customers happy! ### 34. Best eComerce Checkout System on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Douglas A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2019 **What do you like best about Bolt?** User friendly, improves conversions rate, reduces cart avandonment, improves checkout time, eliminates Fraud exposure and informative Dashboard/Reporting. Implementation was a simple process and Bolt handled the entire process with very little involvement from me. Bolt's support team is first class and makes you feel like you're truly a partner. **What do you dislike about Bolt?** Our experience has been great and we highly recommend implementing Bolt. I did struggle finding the actual statement in the Dashboard, but our Success Manager helped me immediately. **Recommendations to others considering Bolt:** If you're frustrated with cart/checkout abandonment, speed of checkout and the elimination of Fraud exposure, then Bolt is the solution for your business. **What problems is Bolt solving and how is that benefiting you?** Eliminating the thought of trying to manually calculate cart and checkout abandonment. Bolt's Dashboard/Funnel shows every step of the checkout funnel and you can instantly see your performance. Benefits-1) reduced abandonment 2) improved conversion rate 3) Reduced checkout time from one mintue to 35 seconds 4) Zero Fraud exposure ### 35. Saving Our Company Tons of Time! **Rating:** 4.5/5.0 stars **Reviewed by:** Julia D. | Sales and Marketing Manager, Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2019 **What do you like best about Bolt?** Our previous checkout system had no fraud protection, we were doing it manually in-house which was not exceptionally foolproof and, depending on the time of year, could take 2-3 hours a day. Bolt has completely eliminated that, we are able to push orders through without doing additional leg work. The new checkout page is also much more streamlined which the team all likes. Working with the Bolt team has also been a great experience. From Barrett answering the ten million questions we had to Johnny and his development team getting Bolt live on our site, everyone has been extremely helpful and enjoyable to work with. **What do you dislike about Bolt?** I don't think there is any way to change this, but this process does take a long time. There are so many things to discuss, test, switch over, etc. **What problems is Bolt solving and how is that benefiting you?** It has saved us hours a day as we no longer have to manually check orders for fraud. Another great benefit that we've realized is how nice it is to have the Bolt team on our side. Simply submit a ticket and someone will reach out to you. ### 36. Best One-Stop-Shop Checkout Solution Available! **Rating:** 5.0/5.0 stars **Reviewed by:** Keith B. | Chief Technology & Information Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2019 **What do you like best about Bolt?** Bolt offers a progressive, modern checkout solution that combines what would usually take separate services (fraud screening/detection & payment processing) into a minimalist experience - exactly what you want from both an integration and customer experience standpoint. Bolt also listens to feedback and ideas and actually gets them implemented in a reasonable time-frame, unlike the other dinosaur companies out there. **What do you dislike about Bolt?** Their UI isn't as granular as we'd like with regards to some of the transaction history, but it is a constantly improving work-in-progress and has gotten much better as of late. **What problems is Bolt solving and how is that benefiting you?** Bolt decreased our costs, made our accounting/reporting extremely simplified (no hidden fees or complex breakdowns) and most of all, boosted our conversion rate by a significant margin overnight ! ### 37. Great software for checkout conversion optimization and fraud protection **Rating:** 3.5/5.0 stars **Reviewed by:** Kyle B. | Senior Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2020 **What do you like best about Bolt?** Fraud detection software and checkout conversion optimization **What do you dislike about Bolt?** Experienced some issues with order processing software **What problems is Bolt solving and how is that benefiting you?** Improved checkout conversion rate drastically ### 38. Super Streamlined Merchant Terminal **Rating:** 3.5/5.0 stars **Reviewed by:** Abbey K. | Director of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2019 **What do you like best about Bolt?** While the Bolt integration on our website has been great for our clients, we also are very happy with the merchant terminal, as it makes processing phone orders, recharges, and refunds a breeze. We're able to access transactions instantly making for a much smoother customer service call. **What do you dislike about Bolt?** The two biggest drawbacks we see with Bolt is that the processing fee is NOT returned when an order is cancelled/refunded which negatively effects our bottomline, and also that there is not a way to receive instant abandoned cart notifications, preventing us from being able to intervene with a potential client in a timely manner. **What problems is Bolt solving and how is that benefiting you?** We are consistently increasing our conversion rates with Bolt, as clients are able to complete checkout quickly and seamlessly. ### 39. Don't be a dolt, choose Bolt ⚡️ **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2019 **What do you like best about Bolt?** We added Bolt to our online store because we were intrigued at their value proposition of optimizing checkout to increase conversion and revenue with zero fraud. That's a tall order and a lot to promise, but if it works, then we have nothing to lose and everything to gain. Long story short––they delivered and we couldn't be happier! Our integration took quite a while, over 6 months, not because of the Bolt team so much as our requirements, testing, and list of other priorities that pushed out our timeline. Any time we make any fundamental changes to our checkout, we want to make sure we're doing more than our due diligence to ensure flawless execution. We, as I'm sure most, have many processes and touchpoints that are affected by checkout that we needed to be mindful of. Fortunately by the time we were ready to launch, we did so seamlessly and pain free! We've been live with Bolt now for over 6 months and since launch, we've seen our order approval rate increase by 6% and our checkout completion rate increase by 8%. Our ROI has been remarkable! Bolt is the real deal and will continue to disrupt the world of online payments with a smart and innovative team led by some of Silicon Valley's finest. Their support is genuinely unparalleled. I don't know if their team sleeps or how they do what they do, but whether reaching out to a developer, account manager, or head of client success. they're literally a mouse click away and available at every hour of the day. I would recommend everyone to try them out––you won't be sorry. **What do you dislike about Bolt?** The only issues we've encountered with Bolt so far have to do with what they call "web hook failures" as a result of sales tax discrepancies between Bolt and our shopping cart. For some reason, every once and a while, an order will have different sales tax in our cart versus the collected amount in Bolt, so we have to go in and manually adjust those orders in Bolt. It's a quick workaround and we're notified when it happens. The Bolt team is aware and are working towards a resolution. **What problems is Bolt solving and how is that benefiting you?** We have effectively eliminated fraud and chargebacks. We've increased revenue by optimizing our checkout completion rate. ### 40. Bolt checkout improved our conversion rate **Rating:** 5.0/5.0 stars **Reviewed by:** Jon M. | President and Chief Operating Officer, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2019 **What do you like best about Bolt?** There are plenty of processing choices out there. What we liked about Bolt is that you get an all encompassing solution. Competitive rates, checkout widget that you can plug into your eCom store, and fraud protection built in. Their rate Agreement also is straight forward and easy to understand. You know exactly what you are getting charged. **What do you dislike about Bolt?** There isn't much we dislike except for the speed that new features get implemented. **Recommendations to others considering Bolt:** Definitely worth a consideration for your organization. **What problems is Bolt solving and how is that benefiting you?** Bolt simplified the checkout process and removed friction for our customers. The checkout widget doubled our conversion rate during checkout. ### 41. Solid checkout solution, excellent service **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew I. | Growth Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2019 **What do you like best about Bolt?** Bolt was a great solution for cutting down on manual fraud checking which was eating up a ton of time for the support team, not to mention we've seen conversion rates on checkout increase since we launched with them. Perhaps the best part of Bolt is their team though - shoutout to Johnny and Vitality for helping us customize some rather advanced shipping needs. You guys rock. **What do you dislike about Bolt?** Bolt definitely wasn't a quick setup for us. It did take a rather long amount of time to implement. **What problems is Bolt solving and how is that benefiting you?** Prevent fraud automatically, increase checkout flow conversion rates, better customer checkout experience. ### 42. Top-Notch Technology, Overall Solid Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2019 **What do you like best about Bolt?** The Bolt checkout technology has helped our website's conversion rate immensely. Their checkout design is really built for frontend UX efficiency – and it does this well, especially for us who were pretty much using an out-of-box eCommerce checkout solution on a dated platform. The Bolt team helped us to integrate the extension into our website and has kept an open line of communication since the initial implementation. The fraud detection and abandoned cart recovery systems have been notably effective for us as well. **What do you dislike about Bolt?** We've had a few technical issues, which happens with technology. Unfortunately, the response time of Bolt's troubleshooting team is lacking and can really put us in a pinch when it's slowing down online orders. On one occasion, the technology was timing out our checkout process for some customers completely. Lastly, the high credit card rates pretty much force Bolt's customer's to forfeit a percentage of our business to them. **Recommendations to others considering Bolt:** Negotiate your credit card rates. Insist their troubleshooting/support team has a quicker response time. **What problems is Bolt solving and how is that benefiting you?** We needed a much friendlier and efficient checkout solution for our customer UX. In general, we've found that with Bolt. As previously mentioned, we've seen notable bumps in our online conversion rate, fraud detection, and abandoned cart orders. ### 43. Has increased cart to checkout conversion rates on desktop and mobile devices **Rating:** 5.0/5.0 stars **Reviewed by:** Matt S. | Founder, CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Bolt?** The user experience is easy on all devices, especially mobile. And the fraud detection is excellent, while still allowing the maximum number of transactions to be approved. **What do you dislike about Bolt?** We still don't have full control over the Bolt interface ourselves. We need to have their tech. team make changes. But they do it very quickly. **What problems is Bolt solving and how is that benefiting you?** We had an inefficient mobile checkout experience. Now it's improved greatly. ### 44. Easy Integration with WordPress and WooCommerce **Rating:** 4.0/5.0 stars **Reviewed by:** Danny H. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2019 **What do you like best about Bolt?** We did a few integrations with Bolt on a few WordPress/WooCommerce stores. They were very helpful during each integration offering suggestions and help when needed.. **What do you dislike about Bolt?** With it being a modal and not something we control it's hard/impossible to add extra fields if needed. **What problems is Bolt solving and how is that benefiting you?** It was a client request. I think everything is going good. ### 45. Bolt is AMAZING!! **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley B. | Customer Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2019 **What do you like best about Bolt?** Bolt has the best FRAUD PROTECTION!!!!!! **What do you dislike about Bolt?** I love everything about them! Save time! **Recommendations to others considering Bolt:** Bolt has saved customer service alot of time and money! I recommend bolt to EVERYONE! **What problems is Bolt solving and how is that benefiting you?** Fraud protection. Since implementing bolt into our system we have lowered our chargeback rate! ### 46. Great overall **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2019 **What do you like best about Bolt?** Bolt has saved us both money and time (money). We have cut our chargeback rate to 0% and no longer have to spend time shifting through our orders looking for fraud. Easy integration with Bigcommerce. We even have seen an increase in conversion rate. **What do you dislike about Bolt?** Had a few small bugs to work out but my contact at bolt worked with me every step of the way to iron out any issues. **What problems is Bolt solving and how is that benefiting you?** See “what I like best” ### 47. Implemented Bolt, it saved us **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle D. | Associate Solutions Strategist, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2019 **What do you like best about Bolt?** Bolt is super easy to use all in one payment and fraud management tool. I would recommend it every time. **What do you dislike about Bolt?** I did not have any issues with bolt or implementation whatsoever **What problems is Bolt solving and how is that benefiting you?** Fraud went from 20 chargebacks a week to zero. Bolt seriously saved my previous Shopify store and completely solved the biggest problem we were having with our business. ## Bolt Discussions - [How do you handle chargebacks? Is there a fee?](https://www.g2.com/discussions/how-do-you-handle-chargebacks-is-there-a-fee) - 1 comment, 1 upvote - [How does Bolt handle security?](https://www.g2.com/discussions/how-does-bolt-handle-security) - 1 comment, 1 upvote - [Does Bolt support card swiping and physical POS solutions?](https://www.g2.com/discussions/does-bolt-support-card-swiping-and-physical-pos-solutions) - 1 comment, 1 upvote - [View Bolt pricing details and edition comparison](https://www.g2.com/products/bolt-bolt/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-05-14+08%3A40%3A03+-0500&secure%5Bsession_id%5D=7875a0a9-d709-463b-9cf5-adeef598e321&secure%5Btoken%5D=99bea11f8032cb759c4503d3177652b26d1e1db13de224f2c3664b7b9047a686&format=llm_user) ## Bolt Integrations - [Unity](https://www.g2.com/products/unity/reviews) ## Bolt Features **Payment Options** - Coupons, Discounts, Promotions, and Gift Cards - Recurring Billing - Instant Payment - Accepted Credit Cards and Debit Cards - Real-Time Payments - Multi-Currency **Detection** - Payment Verification - Bot Mitigation - Real-Time Monitoring - Alerts **Administration** - Reporting/Dashboards - User, Role, and Access Management - Payout Time - Manual Payment Entry - Dispute Resolution - Omnichannel - Levels 1 & 2 - Level 3 **Intelligence** - Transaction Scoring - Risk Assessment - Intelligence Reporting - ID Analytics **Analysis ** - ID Analytics - Intelligence Reporting - Incident Reports **Security** - PCI Compliance - Fraud Protection Tools - Data Tokenization - Two-Factor Authentication **Detection** - Fraud Detection - Alerts - Real-Time Monitoring **Administration** - Fraud Markers - Transaction Scoring - Blacklisting **Development** - Customization (Fields, Objects, and Layouts) - APIs - E-Commerce Software Integration **Response** - Device Tracking - Fraud Markers - Blacklisting - Bot Mitigation **Agentic AI - Fraud Detection** - Cross-system Integration - Adaptive Learning - Decision Making **Platform** - Performance and Reliability - Internationalization - Currency/Language - Internationalization - Operating Country - API / Integrations - PCI Regulation Compliance - E-commerce Integration **Agentic AI - Payment Gateways** - Autonomous Task Execution - Cross-system Integration - Decision Making ## Top Bolt Alternatives - [Signifyd](https://www.g2.com/products/signifyd/reviews) - 4.6/5.0 (331 reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - 4.4/5.0 (2,670 reviews) - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) - 4.4/5.0 (247 reviews)