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Bolt

By Bolt

4.6 out of 5 stars

How would you rate your experience with Bolt?

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Bolt Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

5 months

Bolt Integrations

(2)
Integration information sourced from real user reviews.

Bolt Media

Bolt Demo - Never worry about fraud
Bolt's Zero Fraud Chargeback guarantee lets you rest easy
Bolt Demo - Optimized for web and mobile
Get mobile-friendly checkout UX with Bolt
Bolt Demo - Ongoing conversion optimization
Bolt is your partner for ongoing checkout optimization
Bolt Demo - Desktop View | Bolt Product Page Checkout
Allow customers to check out quickly and effortlessly from the product page in as few steps as possible.
Bolt Demo - Mobile View | Bolt Product Page Checkout
Delight mobile shoppers with a shopping experience that is 2x faster than the competition.
Bolt Demo - Enable Instant Checkout
Enable Instant Checkout
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Bolt Reviews (46)

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Reviews

Bolt Reviews (46)

View 1 Video Reviews
4.6
46 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Computer Games
UC
Mid-Market (51-1000 emp.)
"1-click web checkout for games and apps"
What do you like best about Bolt?

Bolt's newest pricing is the lowest in the payment processing industry and with Apple's recent legal decision about allowing third party payments has been a game changer for my studio. Every game studio should switch to web stores for checkout to not pay Apple's platform tax of 30% Review collected by and hosted on G2.com.

What do you dislike about Bolt?

I'm still on the waitlist to get my debit card in their super app Review collected by and hosted on G2.com.

IM
Dispatch
Small-Business (50 or fewer emp.)
"User friendly with lots of features"
What do you like best about Bolt?

i use it every day and i like the fact i can run a lot of reports through Bolt which help me better forecast my business. It is very user friendly and they have options to integrate with motive and they are very easy to contact for support. Review collected by and hosted on G2.com.

What do you dislike about Bolt?

there is not much to dislike in my opinion. Review collected by and hosted on G2.com.

Matt C.
MC
Ecommerce Analyst, Advertising Specialist, Product Merchandiser
Small-Business (50 or fewer emp.)
"Great Checkout Option For BigCommerce"
What do you like best about Bolt?

Easy and fast checkout for customers. Uptime is nearly 100%. Review collected by and hosted on G2.com.

What do you dislike about Bolt?

I would struggle to find anything that I dislike. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business (50 or fewer emp.)
"Great company to work with, extremely responsive, impressive technology"
What do you like best about Bolt?

Bolt is very merchant-friendly and will do everything they can to help you be a success. This includes their own quality assurance when integrating, proactively reaching out about new features and changes, and constantly evolving their product based on customer feedback and real world testing.

Whenever I have a question, my account manager at Bolt always responds within a couple of hours with the solution. Their general customer service support line is also top-notch and almost always has the answer in their first response -- within a couple of hours. Review collected by and hosted on G2.com.

What do you dislike about Bolt?

The downside is the higher fees when using Bolt. At the same time, they also take a lot off your plate - split testing checkout, general checkout improvements, and the entire checkout process. We also didn't see an uptick in conversions like we hoped but we may be the outlier. Bolt has still been worth it simply because they take the entire checkout experience off our plate. Review collected by and hosted on G2.com.

Suruchi D.
SD
Associate
Mid-Market (51-1000 emp.)
""Great Initiative for Retailers""
What do you like best about Bolt?

In a pandemic, there has been a surge in online shopping which led to server issues for many retailers. But Bolt has been a game-changer for all of the retailers. It's very smooth and easy for us.

They handle even refund queries back and forth with ease. Loved this product. Review collected by and hosted on G2.com.

What do you dislike about Bolt?

It could be a little expensive sometimes based on fees charged for an order. Review collected by and hosted on G2.com.

Emily F.
EF
Customer Service
Mid-Market (51-1000 emp.)
"Bolt Review"
What do you like best about Bolt?

Faster checkout system for customers and agents ordering for customers Review collected by and hosted on G2.com.

What do you dislike about Bolt?

Very very easy for customer information to get breached if all orders are on one device Review collected by and hosted on G2.com.

Josh C.
JC
Small-Business (50 or fewer emp.)
"Bolt support has been outstanding. Migration was smooth and we are seeing very little issues."
What do you like best about Bolt?

What I like best about Bolt is the speed in which customers can check out. The process is very simple with very little amount of clicks or re-directs. Our follow through on online ordering has increased greatly since we switched. Review collected by and hosted on G2.com.

What do you dislike about Bolt?

So far, the only thing I can think of that I dislike is that sometimes refunds do not go through, due to VISA's new authorizations required for refunds. So Bolt is in charge of capturing all the authorizations and payments for everything, but once they can't successfully process a refund, it turns to the user's responsibility to get the customer their money. I feel like Bolt should be in charge of securing payments and also processing refunds, no matter what. Review collected by and hosted on G2.com.

Verified User in Investment Management
UI
Small-Business (50 or fewer emp.)
"helpful for business model"
What do you like best about Bolt?

Protects stores against fraudulent orders through detailed customer screenning fast check out our customer can complete transactions more quickly Review collected by and hosted on G2.com.

What do you dislike about Bolt?

We would like it if bolt had more financing options with companies like acima like to the choice have a point we are paid out from bolt Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Mid-Market (51-1000 emp.)
"Bolt Checkout"
What do you like best about Bolt?

Bolt checkout allows for a speedy, straightforward transaction that our customers love to use. Review collected by and hosted on G2.com.

What do you dislike about Bolt?

It seems like Bolt is still working the kinks out of their checkout solution. We run into occasional bugs and issues. Review collected by and hosted on G2.com.

JF
CEO
Small-Business (50 or fewer emp.)
"Bolt has improved my business"
What do you like best about Bolt?

The User Experience ! We love the user experience. But thinking about the future, their customer service and developments team are awesome, always willing to accommodate our needs. Review collected by and hosted on G2.com.

What do you dislike about Bolt?

There isn't actually a major thing that I dislike Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

5 months

Perceived Cost

$$$$$
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Bolt Features
Coupons, Discounts, Promotions, and Gift Cards
Instant Payment
Accepted Credit Cards and Debit Cards
Reporting/Dashboards
User, Role, and Access Management
Payout Time
Fraud Protection Tools
Two-Factor Authentication
Customization (Fields, Objects, and Layouts)
E-Commerce Software Integration
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Bolt
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