Best Patient Relationship Management (PRM) Software

Patient relationship management (PRM) software facilitates patient engagement, satisfaction, and experience throughout the entire patient-doctor relationship, including post-care. PRM software equips clinics, practices, and hospitals with tools to optimize marketing efforts, improve health outcomes, establish trust and transparency between doctors and patients, and better predict value-based care strategies. While PRM is also referred to as healthcare CRM, the software is more than a health care-specific, clinical CRM; its functionalities go beyond providing and maintaining client information and referral management databases. In fact, depending on the type of "patient relationship" that the health care practice wants to cultivate, PRM solutions can range from optimizing administrative tasks to streamlining patient outreach to digitizing patient information.

To qualify for inclusion in the Patient Relationship Management (PRM) category, a product must:

  • Aggregate and consolidate patient data from a variety of patient information systems
  • Facilitate and coordinate effective communication, messaging, and education to patients
  • Support patient outreach efforts
  • Capture patient feedback and sentiment regarding delivery of care
  • Integrate with relevant third-party engagement applications, both within and outside the health care software space
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    (97)4.5 out of 5
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    Solutionreach is 100% focused on providing the technology, and the expertise on how to effectively use it, to deliver better care and build a more profitable practice. We did it first, and after nearly 20 years, we’re continuing to lead the way. We show practices how to improve the patient experience and connect with patients in the way they want to connect. The result? More patients schedule more appointments and actually show up for them. More patients leave glowing reviews of their providers

    With more than 65,000 members at 9,000 clinics, WebPT is the leading rehab therapy platform for enhancing patient care and fueling business growth. Ideal for outpatient organizations of all sizes, WebPT makes it easy for therapy professionals to transition from paper and outdated software to a user-friendly, cloud-based solution. With WebPT, therapists, directors, owners, billers, and front office staff have access to patients’ medical records anywhere, anytime, from any web-enabled device. We

    RevenueWell is a solution built specifically for dental offices; it knows exactly what it takes to grow your practice. RevenueWell syncs with your practice software throughout the day to automate the marketing and patient communication processes that keep patients coming in, coming back, and paying you on time. These process used to need to be done manually, but with RevenueWell all communication happens automatically and in the way the patient prefers.

    Reduce no-shows and free up valuable time and resources by automating appointment reminders, confirmations, and email marketing communications. We can also help you build, extend and protect your online reputation through satisfaction surveys, online reviews, and customer referrals.

    Weave is a technology company helping practitioners and office managers increase and maintain their patient and client base by building stronger relationships--leading to better outcomes.

    (13)5.0 out of 5
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    WELL is the leading patient communication platform for enterprise healthcare systems. From simple appointment reminders to advanced automations, WELL integrates in real-time with your EMR and maximizes the value of best-in-class vendors. WELL customers have seen decreases in no-shows, lower wait times, and higher portal enrollment. Staff and customers alike love the intuitive interface, and healthcare managers love the increased efficiency and patient satisfaction WELL provides.

    Salesforce Health Cloud helps to put patients at the heart of every decision by providing a connected experience across every touchpoint from acquisition through care coordination.

    It is not only a comprehensive PM/EMR system, but a robust marketing and patient acquisition software.

    PracticeSuite is a unified, cloud-based practice management and EHR software system that helps manage front office efficiency, revenue collection, and regulatory compliance while also managing claim errors and denials.

    Lighthouse 360 is the all-in-one automated patient communication software that seamlessly integrates with your practice management software to save time, fill the schedule, and keep your practice running smoothly.

    HealthChamp is a software solution designed especially for complementary and alternative medicine therapists.

    ReferralMD's cloud-based web app aims to standardize referral network communication between primary care physicians and specialists. Capable of integrating across EMR platforms, the app provides real-time status updates, business intelligence, and performance measurements to complete referral exchanges quickly and efficiently. ReferralMD improves collaboration and patient access between health systems by providing communication tools.

    End-to-end efficiency accelerates customer acquisition, boosts retention and promotes long-term growth prospects for health payer organisations.

    Physician Relationship Management software with centralized scheduling and routing, initiative management, and easy-to-generate reports.

    Modular electronic medical records (EMR) software with integrated medical billing system for small and medium sized physician groups.

    DLCPM is a cloud based dental lab customer and product management enterprise software that allows you manage customer accounts, case production, sales and financial data,technician tasks, invoicing and more.

    DocMate offers the most affordable pricing for more features than any of our competitors.

    hc1's healthcare CRM helps outreach and service teams seamlessly join efforts through the combination of real-time clinical and business data.

    Intergy PM its the core of a complete ambulatory solution that maximizes efficiency for practice and patients.

    Legwork Software is a dental specific patient relationship management software that automate various marketing tasks through text messaging, outbound auto-calling, email and postal.

    Personalizing engagement for better health outcomes.

    Salucenter is a cloud-based patient management system that provides features such as Patient history, data export, and invoices.

    Comprehensive solutions for all business processes across all industries to find the solutions you need to build a connected business

    Vocera Care Experience is a patient communication and care coordination software that enables care messaging & distribution of discharge instructions to patients.

    Simple Practice Management for healthcare professionals

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