Best Patient Relationship Management (PRM) Software

Patient relationship management (PRM) software facilitates patient engagement, satisfaction, and experience throughout the entire patient-doctor relationship, including post-care. PRM software equips clinics, practices, and hospitals with tools to optimize marketing efforts, improve health outcomes, establish trust and transparency between doctors and patients, and better predict value-based care strategies. PRM is not just health care-specific CRM or clinical CRM, even though the solutions may go by those names; in fact, depending on the type of "patient relationship" that the health care practice wants to cultivate, PRM solutions can range from optimizing administrative tasks to streamlining patient outreach to digitizing patient information.

To qualify for inclusion in the Patient Relationship Management (PRM) category, a product must:

  • Aggregate patient data from a variety of patient information systems
  • Facilitate effective patient communication and notifications
  • Integrate with relevant third-party applications, both within and outside the health care software space
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    Solutionreach is 100% focused on providing the technology, and the expertise on how to effectively use it, to deliver better care and build a more profitable practice. We did it first, and after nearly 20 years, we’re continuing to lead the way. We show practices how to improve the patient experience and connect with patients in the way they want to connect. The result? More patients schedule more appointments and actually show up for them. More patients leave glowing reviews of their providers for others to see, and then they book appointments. And all patients get regular communications that keep them connected to the practice and coming back. But we can’t do it alone. Each practice we work with has to be “all-in”. When practices commit to working with us, we bring all the experience we’ve gained working with 25,000 other practices to the entire process, whether it’s that first welcome email or a practice check-in five years down the road. If a practice is willing to roll up their sleeves and get to work on making patients happier and healthier, then we’re the right partner. If a practice is ready to start growing and increasing revenue hand over fist, then we’re the right partner. To learn more about whether or not we’re the right partner, schedule a personalized consultation now at

    With more than 65,000 members at 9,000 clinics, WebPT is the leading rehab therapy platform for enhancing patient care and fueling business growth. Ideal for outpatient organizations of all sizes, WebPT makes it easy for therapy professionals to transition from paper and outdated software to a user-friendly, cloud-based solution. With WebPT, therapists, directors, owners, billers, and front office staff have access to patients’ medical records anywhere, anytime, from any web-enabled device. WebPT’s web-based application alleviates any large, upfront investments; costly IT support; or bulky, in-office servers. It provides an integrated method to manage patient documents and progress as well as clinic schedules, analytics reporting, and billing. WebPT has an intuitive workflow, allowing therapists to efficiently create compliant and consistent documentation. In addition to documentation, WebPT offers a front office package that includes the tools necessary to run an organized clinic, including a multiuser scheduler with appointment reminders and the ability to upload external patient documents. Through WebPT’s suite of reporting tools, therapists and staff can track productivity, cancellations, and no-shows as well as referrals. Therapists can also benchmark and track patient progress through WebPT’s outcomes tracking product. Lastly, WebPT’s billing options—including the WebPT Billing Service and integrations with several certified billing partners—ensure clinics receive reliable, accurate claims submission and processing as well as speedy, maximized reimbursements. With WebPT, rehab therapists have a modern, intuitive platform that’s well-suited to their needs, empowering them to be better in business—and more importantly, enabling them to spend less time on documentation and more time with their patients. Headquartered in the historic Warehouse District in downtown Phoenix, WebPT has a 99.9% uptime rate and a 99.5% customer retention rate. It was named to the Inc. 5000 list of the nation's fastest-growing companies four years in a row.

    Weave is a technology company helping practitioners and office managers increase and maintain their patient and client base by building stronger relationships--leading to better outcomes.

    It is not only a comprehensive PM/EMR system, but a robust marketing and patient acquisition software.

    Salesforce Health Cloud helps to put patients at the heart of every decision by providing a connected experience across every touchpoint from acquisition through care coordination.

    PracticeSuite is a unified, cloud-based practice management and EHR software system that helps manage front office efficiency, revenue collection, and regulatory compliance while also managing claim errors and denials.

    Lighthouse 360 is the all-in-one automated patient communication software that seamlessly integrates with your practice management software to save time, fill the schedule, and keep your practice running smoothly.

    The Computer Packages Patent Management System for corporations and law firms is the best tool on the market for the management of patent portfolios. Logical formats and built-in verifications provide for easy and accurate deadline management, data entry, searching and reporting.

    ReferralMD's cloud-based web app aims to standardize referral network communication between primary care physicians and specialists. Capable of integrating across EMR platforms, the app provides real-time status updates, business intelligence, and performance measurements to complete referral exchanges quickly and efficiently. ReferralMD improves collaboration and patient access between health systems by providing communication tools.

    End-to-end efficiency accelerates customer acquisition, boosts retention and promotes long-term growth prospects for health payer organisations.

    Physician Relationship Management software with centralized scheduling and routing, initiative management, and easy-to-generate reports.

    Modular electronic medical records (EMR) software with integrated medical billing system for small and medium sized physician groups.

    DLCPM is a cloud based dental lab customer and product management enterprise software that allows you manage customer accounts, case production, sales and financial data,technician tasks, invoicing and more.

    DocMate offers the most affordable pricing for more features than any of our competitors.

    hc1's healthcare CRM helps outreach and service teams seamlessly join efforts through the combination of real-time clinical and business data.

    Intergy PM its the core of a complete ambulatory solution that maximizes efficiency for practice and patients.

    Legwork Software is a dental specific patient relationship management software that automate various marketing tasks through text messaging, outbound auto-calling, email and postal.

    Personalizing engagement for better health outcomes.

    Comprehensive solutions for all business processes across all industries to find the solutions you need to build a connected business

    Simple Practice Management for healthcare professionals

    Aarogya, the Medical ERP, boxes a fully integrated state of art Hospital Management Information System (HMIS) for mid-size to large hospitals, Investigations labs and polyclinics.

    Patient engagement software that delivers all the self-help and self-service features patients demand, automated to reduce work for your staff.

    AlphaMCS tracks member demographics, provider performance, applications and contracts, service referrals and provision along with provider monitoring all in one end-to-end solution.

    A scientifically validated digital therapeutic for inflammatory conditions committed to value-based collaborations with clinicians, patients and the industry to achieve better health outcomes.

    Appointik is a cloud based lightweight Medical Practice Management app for Clinics and Practitioners/Doctors.

    Aspire HIMS is an web based end to end solution for hospital management with paperless HIMS & hospital analytics.

    Leverages current disruptive technologies to design and operate digital healthcare platforms to provide better outcomes for patients, clinicians, and society.

    Designed to boost your Practice and Patient-relationship.Affordable Practice Management Software.

    Case management system that enables accurate clinical documentation providing treatment planning, client demographics, and more.

    Provides a unified offering that can be used across all functions of your organization, including: clinical delivery, services and operations, marketing, health plan and provider engagement, and recruitment.

    Cloudpital is a leader in Healthcare Technology solutions providers offering a wide range of products including Electronic Medical record ( EMR ) , Hospital Management Solutions, Radiology & Machine Interfacing , Doctor to Patient Communication , Lab Automation and 50+ custom made solutions resulting into smarter business and better patient care.

    Electronic medical records system that provides demographics, to-do-lists, scheduling, and progress notes for your small practice.

    Bringing together a comprehensive suite of easy-to-use practice management tools, Consentz builds patient relationships with powerful patient engagement and education tools, while significantly reducing the time burden in note taking and administration, all captured using state-of-the-art encryption.

    DischargeCentral is an application, designed to help automate and standardize much of the transitions of care process, dramatically reducing time spent on manual processes.

    DocEngage Healthcare CRM integrated EMR creates meaningful marketing automation. Improves PRM (Patient Relationship Management), High ROI hospital marketing and increase in lead conversion.

    doc& is a premiere patient relationship management portal providing range of services to healthcare consumers and medical professionals. doc&u has an advanced patient management outlook; it helps the stakeholders in consultation as well as management services. The team behind doc&u comprises uniquely experienced professionals in healthcare as well as internet technology industry. The doc&u team has worked extensively on various healthcare projects including an award winning healthcare project for the US healthcare industry.

    Dr.Pad is a management solution, designed to help manage patient medical records including appointments, prescription, medical and visit history.

    Health360 is the only consumer-centered, CRM-powered Population Health Management solution built for the Microsoft Cloud.

    EasyMarkit solves the problems that more basic software will cause you. Through its powerful flexibility. Messages are customized for your unique practice and patients and they can even be sent in any language. The result is a more professional, convenient, and user-friendly experience for everyone.

    Eazy HMS is an web based hospital management software developed for different sizes of hospitals from 30 to 150 beds.

    Evariant helps hospital networks make sense of big data, giving marketers and physician relationship teams actionable insights to drive volume and engagement.

    An EHR solution with patient medical progress tracking, operating cost capture, and a single database for clinical and financial data.

    A complete electronic medical records system enriched by billing, scheduling and communication management functionality.

    Patient data collection solution that helps a practice receive electronic patient registration and history forms from their website.

    HIPAA CRM is simple to use and extremely powerful, you get a ton of features for the price. Connect your team and your data on one view, one platform, from any device so everyone knows what's going on. Get your team all on the same page with a shared, 360-degree customer view. Track and crush your growth targets with real-time dashboards in our professional HIPAA CRM. View your business performance anywhere, on any device using HIPAA CRM

    Works on any modern device, with a simplified and consistent user experience across tablets, desktop browsers, and smartphones as well as across all customer engagement channels including remote, compliant email, and compliant social

    Influence Health's healthcare customer relationship management (Healthcare CRM) solution gives healthcare marketers and their martech systems real-time access to rich consumer data and insights, powering personalized multi-channel marketing campaigns that deliver a compelling ROI.

    Influx Marketing Dashboard B2C marketing automation system is an ondemand software solution for small to medium sized medical practices. Using workflow automation, smart email marketing, lead nurturing, closedloop reporting, video seminar and engagement strategies, Influx MD helps your sales team coordinate their intake processes and streamline workflows for converting leads into patients. The result is an alignment of effort across your organization that increases conversions rates and optimizes your return on marketing investment (ROI).

    Organize patient information, improve medical chart quality and accessibility, and unify medical histories