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Patient Relationship Management (PRM) reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.

Best Patient Relationship Management (PRM) Software

    Patient relationship management (PRM) software, also known as healthcare customer relationship management (CRM) software, optimizes and supports the entire patient care journey, enables the effective flow of information within healthcare systems, and increases and nurtures patient engagement. In general terms, PRM is CRM for healthcare; in actuality, PRM is more closely related to a healthcare version of customer journey analytics software, orchestrating and managing the patient experience from referral to advocate. PRM software enables patient-centric care by improving access and communication that ultimately improves patient outcomes, provider-patient relationships, and greater staff efficiency.

    PRM software enhances and centralizes the data and functionality of electronic health records (EHRs) software and patient engagement software. Significant benefits of PRM software include the aggregating of all medical records and the encouragement and emphasis of active patient participation towards their health. By leveraging PRM software, health systems and organizations can better enforce value-based care, performance, and reimbursement efforts, without compromising their delivery of quality care.

    To qualify for inclusion in the Patient Relationship Management (PRM) category, a product must:

    Capture, update, consolidate, and share or provide access to patient health information from a variety of patient information systems
    Facilitate the patient information management, synchronization, and flow within a healthcare system
    Enable meaningful patient-provider interactions, including the capture of patient feedback and sentiment regarding delivery of care
    Track patient journeys through clinical documentation, records management, and case updates
    Extend beyond the traditional offerings of a healthcare organization to support patients in between care episodes

    Top 7 Patient Relationship Management (PRM) Software

    • WebPT
    • Solutionreach
    • Weave
    • RevenueWell
    • Legwork
    • Salesforce
    • NexHealth

    Compare Patient Relationship Management (PRM) Software

    G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
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    (147)4.4 out of 5
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    With more than 65,000 members at 9,000 clinics, WebPT is the leading rehab therapy platform for enhancing patient care and fueling business growth. Ideal for outpatient organizations of all sizes, WebPT makes it easy for therapy professionals to transition from paper and outdated software to a user-friendly, cloud-based solution. With WebPT, therapists, directors, owners, billers, and front office staff have access to patients’ medical records anywhere, anytime, from any web-enabled device. We

    (135)4.4 out of 5
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    Solutionreach is 100% focused on providing the technology, and the expertise on how to effectively use it, to deliver better care and build a more profitable practice. We did it first, and after nearly 20 years, we’re continuing to lead the way. We show practices how to improve the patient experience and connect with patients in the way they want to connect. The result? More patients schedule more appointments and actually show up for them. More patients leave glowing reviews of their providers

    (38)4.2 out of 5
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    Weave is a technology company helping practitioners and office managers increase and maintain their patient and client base by building stronger relationships--leading to better outcomes.

    (52)4.6 out of 5

    RevenueWell is a solution built specifically for dental offices; it knows exactly what it takes to grow your practice. RevenueWell syncs with your practice software throughout the day to automate the marketing and patient communication processes that keep patients coming in, coming back, and paying you on time. These process used to need to be done manually, but with RevenueWell all communication happens automatically and in the way the patient prefers.

    (26)4.9 out of 5
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    ATT: DENTISTS, Improve office efficiency at your dental practice & boost patient experience to attract more patients with our cloud-based solutions. Our all-in-one solutions integrate with your practice management software, helping you streamline your front office, keep seats filled, & attract new patients. Put Legwork to work for you so you can focus on patients.

    (19)3.3 out of 5

    Salesforce Health Cloud helps to put patients at the heart of every decision by providing a connected experience across every touchpoint from acquisition through care coordination.

    (10)4.8 out of 5
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    NexHealth is the leading patient experience and practice management platform that integrates directly with practice management and EHR systems. Your business workflows are made better with a cloud-based platform enabling real-time online scheduling, automated appointment reminders, video visits (telehealth), patient messaging, digital forms and payments, reporting, virtual waitlist, and more. Get started today risk-free for 30 days, no long-term contract required.

    (18)4.7 out of 5
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    With over 470k users, 68k physicians, 150 million patients and 150+ EHR integrations, Updox empowers physicians, pharmacists and other healthcare providers and staff to be more efficient and effective. We provide HIPAA-compliant electronic fax, secure text & SMS, video chat, patient reminders, broadcast messaging and so much more.

    (14)3.6 out of 5

    Lighthouse 360 is the all-in-one automated patient communication software that seamlessly integrates with your practice management software to save time, fill the schedule, and keep your practice running smoothly.

    (6)5.0 out of 5

    Modento's user-friendly patient engagement platform is a truly all-in-one solution to the everyday needs of dental practices of all sizes. Our HIPAA-compliant dashboard offers best-in-class digital forms and consents, two-way patient communication, intraoffice communication, automated appointment reminders, online scheduling, a customized app-based loyalty program for patients, and much more! Modento seamlessly layers on top of your Practice Management System to improve overall efficiency and sa

    (63)4.9 out of 5

    WELL is the leading patient communication platform for enterprise healthcare systems. From simple appointment reminders to advanced automations, WELL integrates in real-time with your EMR and maximizes the value of best-in-class vendors. WELL customers have seen decreases in no-shows, lower wait times, and higher portal enrollment. Staff and customers alike love the intuitive interface, and healthcare managers love the increased efficiency and patient satisfaction WELL provides.

    (26)4.7 out of 5

    Klara was founded in 2013 with a mission to transform healthcare communication, so every patient can receive great care. Healthcare providers across more than 40 specialties use Klara’s holistic telemedicine and patient communication platform to provide care to their patients via secure messaging and video visits, no matter where they are. Practice staff save hours per day communicating with patients about prescriptions, lab results, scheduling, and more by text — a familiar and convenient metho

    Modular electronic medical records (EMR) software with integrated medical billing system for small and medium sized physician groups.

    0 ratings

    BestDoc is an intelligent Patient Relationship Management (PRM) for Hospitals. We believe in using technology and data to improve the patient’s experience of care.

    0 ratings

    Designed to boost your Practice and Patient-relationship.Affordable Practice Management Software.

    0 ratings

    Cloudpital is a leader in Healthcare Technology solutions providers offering a wide range of products including Electronic Medical record ( EMR ) , Hospital Management Solutions, Radiology & Machine Interfacing , Doctor to Patient Communication , Lab Automation and 50+ custom made solutions resulting into smarter business and better patient care.

    0 ratings
    Entry Level Price:$79 5 USERS MONTH

    DocEngage Healthcare CRM integrated EMR creates meaningful marketing automation. Improves PRM (Patient Relationship Management), High ROI hospital marketing and increase in lead conversion.

    0 ratings

    Health360 is the only consumer-centered, CRM-powered Population Health Management solution built for the Microsoft Cloud.

    0 ratings

    healthgrades Healthcare CRM solution gives healthcare marketers and their martech systems real-time access to rich consumer data and insights, powering personalized multi-channel marketing campaigns that deliver a compelling ROI.

    0 ratings

    HIPAA CRM is simple to use and extremely powerful, you get a ton of features for the price. Connect your team and your data on one view, one platform, from any device so everyone knows what's going on. Get your team all on the same page with a shared, 360-degree customer view. Track and crush your growth targets with real-time dashboards in our professional HIPAA CRM. View your business performance anywhere, on any device using HIPAA CRM

    0 ratings

    Influx Marketing Dashboard B2C marketing automation system is an ondemand software solution for small to medium sized medical practices. Using workflow automation, smart email marketing, lead nurturing, closedloop reporting, video seminar and engagement strategies, Influx MD helps your sales team coordinate their intake processes and streamline workflows for converting leads into patients. The result is an alignment of effort across your organization that increases conversions rates and optimize

    0 ratings

    Keona Health is the innovative developer of "Health Desk", a healthcare CRM platform that integrates with an EHR in "real time" to activate intelligent scheduling of patient appointments (both self-service and contact center versions). In addition, Health Desk can be used to manage other workflows including: nurse triage, telemedicine, referral services, prescription refills, post discharge follow-up and other marketing/clinical programs.

    0 ratings

    Navigating Cancer's oncology-specific software can help care teams stay connected to each other and their patients, improve productivity with streamlined workflows, and, ultimately, provide better care.

    (2)4.5 out of 5

    ReferralMD's cloud-based web app aims to standardize referral network communication between primary care physicians and specialists. Capable of integrating across EMR platforms, the app provides real-time status updates, business intelligence and performance measurements to complete referral exchanges quickly and efficiently. ReferralMD improves collaboration and patient access between health systems with communication tools.

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    Check out the G2 Grid® for the top Patient Relationship Management (PRM) Software products. G2 scores products and sellers based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. Together, these scores are mapped on our proprietary G2 Grid®, which you can use to compare products, streamline the buying process, and quickly identify the best products based on the experiences of your peers.
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