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eClinicalWorks

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179 reviews
  • 2 profiles
  • 5 categories
Average star rating
3.7
Serving customers since
1999

Profile Name

Star Rating

69
64
20
16
10

eClinicalWorks Reviews

Review Filters
Profile Name
Star Rating
69
64
20
16
10
Chardae A.
CA
Chardae A.
Identity Access Management Admin (IAM) | Azure Active Directory, Technical Support
05/07/2026
Validated Reviewer
Review source: Organic

Comprehensive but Needs Better Performance

I like that eClinicalWorks is an all-in-one platform, providing clinical documentation, billing, and scheduling. It's particularly helpful for me because it allows admins to easily update security and access for users, enabling them to perform their day-to-day jobs efficiently.
Reneisha H.
RH
Reneisha H.
Clinical Programs Manager | Value-Based Care | Population Health | Healthcare Analytics
05/05/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Versatile EHR for Clinical Operations, Care Coordination, and Population Health

One of the biggest strengths of eClinicalWorks is its flexibility and ability to be customized to fit different clinical workflows. It supports high-volume practices by offering a wide range of features for documentation, scheduling, and care coordination. The system also allows for detailed reporting and data tracking, which is helpful for managing quality metrics and population health initiatives. Once optimized, it can support both clinical and operational efficiency across the practice.
Michael C.
MC
Michael C.
Prof of Medicine & OB/Gyn, HMH SOM. Director of Research, Dept of Medicine, HMH JFK Univ Med Center. Faculty, Internal Medicine Residency, RWJBH Med Center. Past President, N. American Society of Obstetric Medicine.
04/21/2026
Validated Reviewer
Verified Current User
Review source: Organic

Affordable but MAJOR Interface Error: Ordering meds requires MULTIPLE CLICKS.

Physician with extensive experience on EMR committee for large system. When I started up my new single physician practice, the cost was reasonable. It's a reasonable EMR, I can provide care. I DO like the note templates, they save me TONS of time, similar to another EMR I used. I've used the largest EMR and not 1 physician thinks any EMR is perfect, so the review that states "There is nothing to be disliked about eCW" is suspect and I can't believe it was written by a physician. I found the orientation training to be good because I've used EMRs for years and so asked VERY specific questions and took lots of notes. The "quick order" box works well for meds or tests that you have designated as a "favorite", otherwise you have to do multiple clicks to order a new medication. Also chose it because one competitor's test version didn't allow me to build simple template, and Athena wouldn't even let me beta test it because I wasn't credentialed with 5 payors.

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HQ Location:
Westborough, MA

Social

@eClinicalWorks

What is eClinicalWorks?

eClinicalWorks is a service provider of healthcare IT solutions, known for its innovative electronic health records (EHR) and practice management software. The company offers a comprehensive suite of technology-based products and services that aim to improve the operations and outcomes of healthcare organizations. Their offerings include EHR solutions, patient engagement tools, population health management, and revenue cycle management services. eClinicalWorks focuses on enhancing provider efficiencies and improving the quality of care while addressing complex regulatory and data-sharing requirements. Their solutions cater to a diverse range of medical professionals and healthcare institutions, aiming to streamline workflows, reduce paperwork, and facilitate better patient care.

Details

Year Founded
1999