--- title: NexHealth Reviews meta_title: 'NexHealth Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 137 reviews by the users' company size, role or industry to find out how NexHealth works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 137 scale: '5' date_modified: '2026-10-01' parent_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- # NexHealth Reviews **Vendor:** NexHealth **Category:** [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm) **Average Rating:** 4.8/5.0 **Total Reviews:** 137 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About NexHealth NexHealth is the patient experience platform that provides true practice automation. We help you eliminate the tedious tasks that slows your team down and keeps them tied to the front desk. Our proprietary Synchronizer technology syncs directly with your health record system in real-time, with updates appearing in seconds, not minutes or hours. This unique, reliable sync means you can actually automate every step of the patient journey from booking to payment without the errors and delays common on other platforms. Our patient booking software helps you fill the calendar without endless phone calls. Real-time online booking lets patients schedule 24/7 while our automated Waitlist fills last-minute cancellations in minutes. Bring patients back for the care they need with automated patient recall messages. Our unique 1-Click Booking links makes it easy for patients to schedule follow-ups via SMS or email without a patient portal, saving your team from hours of manual outreach and delighting patients with fewer steps to make an appointment. Handle your entire patient intake process with our HIPAA compliant digital forms software that eliminates the need for paperwork and manual data entry. We digitize your existing forms for you or you can easily create your own with the powerful form builder. Capture all the data you need - from consent, history, payments, and more. Patient information syncs automatically to their record in your EHR, saving you hours of time and reducing data mistakes. Stay on schedule with patients that show up with their intake forms already completed by sending the right forms automatically before each appointment. Next, NexHealth helps you eliminate phone tag with a comprehensive patient communication suite. Automate everything from customizable appointment reminder sequences that reduce no-shows to review requests after appointments that boost your online reputation using feedback from your happiest patients. Our HIPAA-compliant two-way messaging lets your team text directly with patients, ending the game of phone tag for good. Finally, get paid faster with in-office terminals and digital payment requests that sync with your EHR ledger. You can collect outstanding balances with simple text and email payment requests that make it convenient for patients to pay. Ledger Sync instantly shows who has a balance and automatically posts payments back to the patient record with correct provider and procedure attribution, saving hours valuable admin time every week. Free your team from repetitive tasks so they can focus on what matters most: the patients. Get started with flexible, month-to-month billing and no long-term contracts. ## NexHealth Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users find NexHealth to be **easy to use and navigate** , enhancing patient communication and revenue management efficiency. (28 reviews) - Users praise the **excellent customer support** of NexHealth, always ready to assist with any queries or issues. (14 reviews) - Users laud the **responsive communication** from NexHealth, enhancing efficiency and success in dental practice operations. (10 reviews) - Users love the **convenience of online forms** , enabling easy patient communication and efficient management in the office. (10 reviews) - Users find the **ease of communication with patients** through NexHealth to be extremely beneficial for their practices. (10 reviews) - Time-saving (9 reviews) - Users appreciate the **user-friendly features** of NexHealth, which enhance efficiency and improve patient communication dramatically. (8 reviews) - Users appreciate the **efficient appointment scheduling** features of NexHealth, enabling smooth booking and excellent patient communication. (7 reviews) - Users find NexHealth to be very **helpful** , making their processes easy and seamless. (7 reviews) - Scheduling (7 reviews) **What users dislike:** - Users face **messaging issues** with NexHealth, finding it complicated and inconvenient for communication tasks. (4 reviews) - Users often face **technical issues** like lagging and syncing, impacting the efficiency of patient check-outs. (4 reviews) - Users find **limited features** in NexHealth, leading to inconvenience and the need for multiple work-arounds. (3 reviews) - Users find the **appointment management process cumbersome** , requiring multiple steps and work-arounds for effective use. (2 reviews) - Users experience **calendar syncing issues** , leading to missing information and occasional technical glitches during use. (2 reviews) - Connectivity Issues (2 reviews) - Users find **difficult navigation** frustrating, requiring numerous clicks and workarounds to use NexHealth effectively. (2 reviews) - Users find the **inefficiency** of NexHealth frustrating, requiring excessive manual work and multiple work-arounds for basic tasks. (2 reviews) - Users struggle with the **lack of automation** in NexHealth, leading to increased manual work and inefficiencies. (2 reviews) - Limited Mobile Compatibility (2 reviews) ## NexHealth Reviews ### 1. Connecting with patients unlike any other service **Rating:** 5.0/5.0 stars **Reviewed by:** George A. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 13, 2023 **What do you like best about NexHealth?** Very user-friendly and personalized. The platform and teams behind NexHealth make it easy to connect with patients. **What do you dislike about NexHealth?** The only downside would be not having an App on a mobile device that can allow constant notifications to appear. **What problems is NexHealth solving and how is that benefiting you?** Removing the time it takes to connect with patients on a daily basis. ### 2. Our experience with NexHealth has be excellent. Matt & Peter were very professional & informative **Rating:** 5.0/5.0 stars **Reviewed by:** Anderson F. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 27, 2023 **What do you like best about NexHealth?** We are finding NexHealth to be very user friendly. One of the best things we like so far is the payment online option. Nexhealth is head & shoulders above others. **What do you dislike about NexHealth?** We haven't found a downside yet ;o) Everything is working very well. We are very pleased. Nothing needs to be improved so far **What problems is NexHealth solving and how is that benefiting you?** Nexhealth is benefiting our practice with making forms available via text & email. We are more productive with the help of auto reminders ### 3. Nexhealth is a game changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Hillary B. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 07, 2023 **What do you like best about NexHealth?** Nexhealth is user-friendly for both the patient and the practice-A breeze to set up! **What do you dislike about NexHealth?** Support, if needed, can have a delay in response at times. **What problems is NexHealth solving and how is that benefiting you?** Nexhealth is amazing with its user-friendly online booking. I also love that I can create appointment reminders and email blasts from scratch. ### 4. Easy online forms that are customizable to our particular needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 03, 2023 **What do you like best about NexHealth?** Easy to use and navigate online forms, customizable, forms available in Spanish a PLUS! **What do you dislike about NexHealth?** Wisht that their forms worked with Android devices. Not everyone is an apple head. **What problems is NexHealth solving and how is that benefiting you?** Easy to navigate online forms that are customizable and available in Spanish. Previous forms were timing out and making users start from the beginning of their packet. ### 5. User Friendly and Time Saving **Rating:** 5.0/5.0 stars **Reviewed by:** Lorie M. | office manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 22, 2023 **What do you like best about NexHealth?** It makes it easy for patients to use and confirm their appointments. They can fill online paperwork, schedule an appointment and contact us thru text for communication. **What do you dislike about NexHealth?** Expand the reach of the campaigns, not limited to recall or surgery. Be able to pull the quick fill on our software and send a notice to those patients **What problems is NexHealth solving and how is that benefiting you?** Filling patient paperwork, confirming appointments and booking online ### 6. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa R. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 28, 2023 **What do you like best about NexHealth?** The app is easy to use and when I've needed customer support on an emergency basis, they were VERY helpful at resolving my problem. I would recommend them to any office! **What do you dislike about NexHealth?** I can't think of anything that I don't like about NexHealth **What problems is NexHealth solving and how is that benefiting you?** Being able to confirm and communicate with our patients ### 7. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Dana L. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 21, 2023 **What do you like best about NexHealth?** I have worked with various other patient communication platforms, NexHealth far exceeds! **What do you dislike about NexHealth?** There is nothing that I dislike at this point. **What problems is NexHealth solving and how is that benefiting you?** NexHealth helped propel our online status and help generate more organic reviews from patients. ### 8. Amazing!!!! **Rating:** 5.0/5.0 stars **Reviewed by:** dayra v. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 08, 2023 **What do you like best about NexHealth?** I am pleased to be using NexHealth in all five locations. Excellent customer service and always a quick response from the team. I especially want to thank Peter for all the tremendous and excellent help he always provides me.😊 **What do you dislike about NexHealth?** I would have to say Nothing to dislike at the moment. **What problems is NexHealth solving and how is that benefiting you?** Dental Forms Edits ### 9. nex health **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** April 25, 2023 **What do you like best about NexHealth?** The ease in communicating with patients. **What do you dislike about NexHealth?** I can't edit forms; if a pt apt changes, I'd like to edit the existing sent request with a new date and time. **What problems is NexHealth solving and how is that benefiting you?** This program makes it easy for patients to communicate with our office staff and schedule needed appointments. The program is quick and easy. ### 10. NEX HEALTH **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** April 25, 2023 **What do you like best about NexHealth?** SENDING MESSAGES TO PATIENTS, IF I CAN NOT GET IN TOUCH WITH THEM THROUGH PHONE **What do you dislike about NexHealth?** I ENJOY IT, AND WOULD LIKE TO FINISH WHAT I AM DOING. **What problems is NexHealth solving and how is that benefiting you?** I CAN REACH PATIENT EVEN IF I CAN NOT CONTACT THEM OVER THE PHONE. ### 11. NexHealth is the best of the best **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 26, 2020 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about NexHealth?** NexHealth has boosted my online presence. This has driven patients to my website and increased the number of appointments booked. **What do you dislike about NexHealth?** Not being able to stop patients who miss multiple appointments. With ZocDoc this was possible. After three no-shows it cancellations, the patient was unable to book anymore appointments through the website. **Recommendations to others considering NexHealth:** Do it. It’s worth it. **What problems is NexHealth solving and how is that benefiting you?** Their reviews are driving patients to my website. This keeps my appointment schedule filled. ### 12. its ok **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** April 27, 2023 **What do you like best about NexHealth?** automatic reminder sent to patient prior **What do you dislike about NexHealth?** not everything is accessible from the same grid to make a correction you can't just edit and erase to modify mistakes **What problems is NexHealth solving and how is that benefiting you?** patients can book their appointment directly from website ### 13. Very customer focused **Rating:** 4.0/5.0 stars **Reviewed by:** Pamela L. | Office Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 17, 2023 **What do you like best about NexHealth?** Easy to contact and get real time assistance. **What do you dislike about NexHealth?** Unable to differentiate between in person and virtual appointments **What problems is NexHealth solving and how is that benefiting you?** They are assisting us in getting a better price point ### 14. Helped my business grow **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2022 **What do you like best about NexHealth?** Simple and easy to use. Great customer service. **What do you dislike about NexHealth?** nothing so far, everything i need from nexhealth is working fine **What problems is NexHealth solving and how is that benefiting you?** It makes it easier for patients to schedule with my direct schedule and leave reviews right after their appointment ### 15. Nexhealth Timesaver **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle H. | Practice Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 02, 2021 **What do you like best about NexHealth?** I love how much faster it is to contact patients. So many people will have their phone but won't answer a call. But they will respond quickly to a text message—such a time saver. Most people nowadays are responding through text rather than phone calls or messages. So it's time to join the club! **What do you dislike about NexHealth?** When we first came on board the patients' names would not be in the system. Then I would add the name and next thing you know the name is in twice. I also don't like how I can't easily edit the phone number, email or pt info from Nexhealth. **What problems is NexHealth solving and how is that benefiting you?** Keeping the schedule full. Filling last minute appointments. Getting people to confirm that would not otherwise so we can prepare for our day with the staff etc. ### 16. NexHealth has been great for our practice. Our patients love our new online booking! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 07, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about NexHealth?** The features our patients and we love the most are online booking and two way text messages. **What do you dislike about NexHealth?** The only thing NexHealth can do is to send a follow-up for treatment (fillings, crowns, etc) that needs to be scheduled. **What problems is NexHealth solving and how is that benefiting you?** NexHealth has allowed our patients to reserve appointments when the office is closed. The recall reminders, customizable templates, and campaigns are great! ### 17. Front office coordinator **Rating:** 5.0/5.0 stars **Reviewed by:** Morgan P. | R, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 02, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about NexHealth?** Online booking has been very useful for our practice and the way it integrates with curve hero has been amazing. **What do you dislike about NexHealth?** Would like to have the option for texts to be automatically sent out for short notice appointments to patients that are due for an appointment. **Recommendations to others considering NexHealth:** Highly recommend NexHealth! It has been a time saver for our practice. Nex Health helped our new dental practice go from zero reviews on google to now over 40 five-star reviews in just a few months! **What problems is NexHealth solving and how is that benefiting you?** Patient can now book their own appointment. Patients have the ability to book over the weekend. ### 18. EXTREMELY SATISFIED **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda D. | Office Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 13, 2021 **What do you like best about NexHealth?** We love the waitlist option to fill our schedule. We send out the blast, and it literally fills our schedule within minutes!!! It is amazing. **What do you dislike about NexHealth?** At the moment we do not have any dislikes, we are extremely happy. **What problems is NexHealth solving and how is that benefiting you?** Filling holes in the schedule and better patient communication. ### 19. The Nexhealth team has made a great product with easy integration **Rating:** 5.0/5.0 stars **Reviewed by:** Zachary L. | General Dentist / Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 07, 2021 **What do you like best about NexHealth?** The integration into Dentrix and the customer service have been top-notch. **What do you dislike about NexHealth?** The separate enlive form system is a tad annoying but not an issue really. **What problems is NexHealth solving and how is that benefiting you?** We are making communication with our patients our priority and the system makes that easy and efficient. The patients have also noticed a difference from our previous system. ### 20. Makes my day a lot easier ! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 15, 2021 **What do you like best about NexHealth?** I like how everything is all integrated into one system. It makes it very easy to keep track of everything going on. **What do you dislike about NexHealth?** I don't like that sometimes it is a little slow. **What problems is NexHealth solving and how is that benefiting you?** we have solved the need to call and text reminders. It really helps when it would take about an 1hour to do that, now we can use that hour to focuse on something else. ### 21. Easily communicate with patients **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon T. | Practice Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 03, 2021 **What do you like best about NexHealth?** I love the ability to text patients regarding appointments. As well,Feedback on appointments to evaluate our success is great. **What do you dislike about NexHealth?** Patients complain of too many alerts on appointment confirmations/reminders. **What problems is NexHealth solving and how is that benefiting you?** We strive for the 5. We can reach patients a lot easier, as most text quicker and do not answer calls. ### 22. Efficient Customer Management Platform. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 29, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about NexHealth?** Patient Texting. Patient Recall Feature. Review Campaign. **What do you dislike about NexHealth?** High Pricing. Slow synchronization between EHR calendar and NexHealth online scheduling. **What problems is NexHealth solving and how is that benefiting you?** Ease of Patient Communication. Easy to gather reviews. ### 23. Intuitive and Powerful **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 15, 2021 **What do you like best about NexHealth?** I like the versatility of the form creation tool. **What do you dislike about NexHealth?** I dislike that they do not have the feature of loading multiple family member forms onto the same iPad. **What problems is NexHealth solving and how is that benefiting you?** Our clinic uses NextHealth's virtual forms for patient intake. The software is very simple to use for our greeters and makes the overall intake process smoother. ### 24. An absolutely fantastic team who has your growth at the center of their minds. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 03, 2021 **What do you like best about NexHealth?** The team at NH has been incredibly helpful ever since I acquired the old doctor's practice. They have been not only helpful but sincere & it showed in all of our interactions. They have had ideas that I myself have not been able to contemplate for our office's growth. Most importantly, they never felt pushy to me and this allowed me to really make a leveled, grounded decision. **What do you dislike about NexHealth?** I don't have much to say here - I do wish when new features roll out, their team would reach out more directly to assist us in implementing the elements directly into our practice flow. **What problems is NexHealth solving and how is that benefiting you?** I have none that I've noticed. ### 25. The Nex Thing for your practice. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 14, 2021 **What do you like best about NexHealth?** With the hiring difficulties we have experienced post pandemic, NexHealth has allowed us to shift resources from these tasks to other areas that are also pressing. It integrates with our EMR well. **What do you dislike about NexHealth?** Data entered into the Nexhealth does not save into the EMR yet. **Recommendations to others considering NexHealth:** It is a low barrier to initiate and try, and you will quickly see that its cost effective. **What problems is NexHealth solving and how is that benefiting you?** We are solving our reminders and scheduling issues. The reminder system has decreased no shows from 30% down to 10%. ### 26. Great System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 31, 2020 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about NexHealth?** The easy way to communicate with our patients. **What do you dislike about NexHealth?** When something is give us hard time, the customer service fix it right away or create a way to do it better for the next time. **Recommendations to others considering NexHealth:** Do it! **What problems is NexHealth solving and how is that benefiting you?** Communications and office promotions. Easy, faster way to direct the message to our patients. ### 27. Great Experience the best I've had so far **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 16, 2021 **What do you like best about NexHealth?** The easy access to the system and quick login **What do you dislike about NexHealth?** There is nothing I dislike about NexHealth as of now **Recommendations to others considering NexHealth:** Take your time, do the right thing, respect the PTS and HIPAA **What problems is NexHealth solving and how is that benefiting you?** Being able to make appointments in a timely fashion ### 28. Game Changer for my practice **Rating:** 5.0/5.0 stars **Reviewed by:** Ashish P. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2020 **What do you like best about NexHealth?** Online Scheduling Ease for patients and aesthetic. It makes it easy to interact with patients and gather information with limited communication. Patients feel comfortable scheduling without having to speak to somebody on the phone. I am also able to send mass emails to my existing patient base and other campaign emails. Communication is very easy with support staff at NexHealth. In addition, the owners are available to discuss any issues we might have our find solutions. It is not common for companies to be very pro-client. **What do you dislike about NexHealth?** Lack of integration with Oryx - but they are constantly evolving and helping us find work arounds. Even though it doesn't integrate with my software, I truly don't see my practice functioning without NexHealth software. **Recommendations to others considering NexHealth:** Game Changer **What problems is NexHealth solving and how is that benefiting you?** Online Scheduling, ability to schedule after hours. Able to gather feedback post appt visit. This allows us to have a better idea of how we are seen by our patients and if changes need to be made by our office. Patients always compliment our website and our online scheduling platform. Reports are available that help us understand our demographics for our practice. ### 29. The BEST Patient Communication Management System Ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel K. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 31, 2020 **What do you like best about NexHealth?** The customer support is amazing! They're able to help you out immediately if you have a question. But the best part is all the features that NexHealth offers that the other companies don't have. They're constantly adding new features to help make your business run more efficiently. We've looked at the other companies and none of them compare to NexHealth in price, features, and customer support. REAL-TIME ONLINE BOOKING that writes directly into your schedule. **What do you dislike about NexHealth?** There's not much to dislike about Nexhealth. Like all new systems that you implement to your team, everyone needs to learn how to use it in order to take full advantage of its capabilities. **Recommendations to others considering NexHealth:** Investing in NexHealth is future-proofing your practice. They have a great team that makes sure your success is their top priority. **What problems is NexHealth solving and how is that benefiting you?** We're able to get our patients to book appointments for a time that works for them. They can choose what time they want to come in based on the availability so they feel less stressed about having to take off work in order to visit the dentist. ### 30. Excellent Customer Service and Patient friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 14, 2021 **What do you like best about NexHealth?** Ease of using the portal for confirmation and payments **What do you dislike about NexHealth?** Campaigns can be slightly confusing to send **What problems is NexHealth solving and how is that benefiting you?** Confirmation of appointments has made it easy to keep a schedule full. ### 31. Excellent experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 28, 2021 **What do you like best about NexHealth?** Love the platform. Very easy to use the interface for communication with patients. Great templates and wonderful support. **What do you dislike about NexHealth?** We have no dislikes at this time. Everything works great. **What problems is NexHealth solving and how is that benefiting you?** Easier to schedule patients and filling out the new patient forms. ### 32. LOVE nexhealth **Rating:** 4.0/5.0 stars **Reviewed by:** Lupita R. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 18, 2020 **What do you like best about NexHealth?** The online appointments are easy to organize and a great incentive for patients to book after hours. I also love the chat support is ready to help you right away and I find the texting to patients super easy. **What do you dislike about NexHealth?** I wish the new patient forms integrated into our software like they used to do. I am sure they will be adding that before. I also did not like the telehealth that was being offered for free during COVID; it had a lot of bugs. **Recommendations to others considering NexHealth:** Worth it! **What problems is NexHealth solving and how is that benefiting you?** Able to communicate quicker with patients with a HIPAA-compliant software, and love the help with the appointments so I feel like we don't miss all the calls that want to book. I was able to make my new website more helpful to the consumer. I find it super easy to send out campaign reminders as well with their templates super easy to use. ### 33. Exceeds expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Brett D. | Owner/ Dentist, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 30, 2020 **What do you like best about NexHealth?** 2 way texting With patients allows us to communicate with patients that are on the go. Also, people don’t answer their phone for unrecognized numbers. Response rates have increased dramatically using this feature. **What do you dislike about NexHealth?** Waitlist feature is nearly useless. Need to figure out a way to better populate the list of names to draw from. **What problems is NexHealth solving and how is that benefiting you?** Patient communication issues with not answering phone. **Official Response from Chelsea Robinson:** > Good news – we've made updates to our waitlist feature! Now the waitlist can pull a list of patients who are overdue for a cleaning and send it to them. The way it used to work is you could send it to patients who were already on the schedule but wanted an earlier appointment. ### 34. Seamless Patient Management and Great Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 31, 2020 **What do you like best about NexHealth?** Nexhealth has a very friendly user interface that takes all the complicated tasks out of our health management system and simplifies them. Patient reminders, campaigns and text messages are especially helpful. **What do you dislike about NexHealth?** The integration with our practice health management system is spotty. It regularly disconnects and we have to notify Nexhealth to re-sync it. This can impact our patients experience. **What problems is NexHealth solving and how is that benefiting you?** Seamless patient communication and reminders from one location. ### 35. Great system for our office's needs **Rating:** 5.0/5.0 stars **Reviewed by:** Yonah B. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 31, 2020 **What do you like best about NexHealth?** There is a lot that I like. One option NH offers that we utilize every day is the texting patients. **What do you dislike about NexHealth?** Once in a great while a patient doesn't get their reminder. **What problems is NexHealth solving and how is that benefiting you?** NH representatives are very responsive when we have brought up issues, such as reminders not going through. ### 36. Cutting Edge Software, Great Customer Support **Rating:** 4.5/5.0 stars **Reviewed by:** Leslie B. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 17, 2020 **What do you like best about NexHealth?** The attentiveness of the customer support team. **What do you dislike about NexHealth?** The limitations of the e-mail newsletter/campaign tool. **What problems is NexHealth solving and how is that benefiting you?** We could not find another CRM that integrated with our PMS. It has been great for Nexhealth to tie directly into Dentrix Ascend. ### 37. Nexhealth has been instrumental in keeping our schedule full. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 27, 2020 **What do you like best about NexHealth?** Accessibility to online booking; responsive and helpful support team **What do you dislike about NexHealth?** There were times that it did not sync with our Open Dental schedule, but it was resolved by the support team right away. **What problems is NexHealth solving and how is that benefiting you?** Patient scheduling - NexHealth is very easy to use! ## NexHealth Discussions - [How do you use Nexhealth?](https://www.g2.com/discussions/how-do-you-use-nexhealth) - [How many employees does NexHealth have?](https://www.g2.com/discussions/how-many-employees-does-nexhealth-have) - [Is NexHealth secure?](https://www.g2.com/discussions/is-nexhealth-secure) - [What does NexHealth do?](https://www.g2.com/discussions/what-does-nexhealth-do) - [View NexHealth pricing details and edition comparison](https://www.g2.com/products/nexhealth/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-10-02+11%3A13%3A48+-0500&secure%5Bsession_id%5D=20cdba6f-2a64-48f7-85e3-fac7112b91a3&secure%5Btoken%5D=1da09e2ee42b318e3d8e9e4643b669123d93fa594429f8b9be52cf79e16fdf13&format=llm_user) ## NexHealth Features **Additional Functionality** - Patient Records Management - Pre-Appointment Screening - EMR/EHR - Calendar Management - Third-Party Integrations - SMS Messaging - Customizable Branding - Broadcast Messaging - Commenting/Notes - Cancellation Management - Room Scheduling - Billing & Invoicing - Email Marketing - Faculty/Staff Management - Recurring Appointments - AI Copilot - Multiple Appointment Types - API - Alerts/Notifications - No-Show Tracking - Patient Portal - Multi-Physician - Payment Processing - Wait List Management - Electronic Signature - Task Management - Reporting/Analytics - Patient Communications - HIPAA Compliant - Prescription Renewal - Patient Questionnaires - Insurance Eligibility Verification - Patient Intake - Multi-Location - Virtual Meetings - Approval Process Control - Check-in/Check-out - Mobile Access - Generative AI - Reminders - Online Scheduling **Information Flow** - Patient Case Management - Referrals Management - Campaign Management - Forms Management **Data Management** - Health Data Exchange - Regulation & Compliance - User Access **Patient Convenience ** - Tablets and Kiosks - Payment Collection - Form Workflow - Patient Check-in - Mobile Patient Intake - Customizable Forms - Data Collection **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Third-Party Integrations - Compliance Management - Multi-Channel Communication - Calendar Management - Patient Records Management - Campaign Management - Appointment Management - Self Service Portal - Intake Management - Records Management - Claims Management - Document Management - Invoice Management - Forms Management **Integrations** - Integration Breadth - Data Processing - Ease Of Integration **Patient Experience** - Dashboards & Reporting - Team Management - Secure Communications - Patient Experience Management - Historical Reporting - Real-Time Reporting - Discharge Management - Invoice Management - Registration Management - Admissions Management - Booking Management - Calendar Management - Claims Management - Appointment Management - Communication Management - Workflow Management - Email Management - Contact Management - Document Management - Pipeline Management - Lead Management - Task Management - Client Management **Operations Management** - Third-Party Software Integrations - System Interoperability - Integration Services - Interface Status Updates - Operational Support **Administration ** - Patient Data Transfer - HIPAA Compliance - Insurance Credentialing - ID Verification - Appointment Scheduler Integration - E-Signature - Insurance Eligibility Verification - Patient Records Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration - Patient Intake - Patient Engagement - Care Plan Management - Communication Management - Customizable Forms - Care Summaries - EHR-Agnostic - Assessment Management - Social Media Integration **Support** - Documentation - Professional Support - Community Support **Additional Functionality** - Onsite Registration - Patient Scheduling - Activity Dashboard - Wireless Internet Access Control - Photo Capture - Self Check-In/Check-Out - QR Codes - Alerts/Notifications - Payment Processing - Configuration Management - AI Copilot - Reporting/Analytics - Interactive Content - Data Synchronization - Generative AI - Digital Signage - Multi-Language - Wayfinding - Virtual Keyboard - User Session Management - Customizable User Interface - For Medical Purposes - HIPAA Compliant - Timeout - Customizable Branding - Queue Management - Touch Screen - ID Scanning **Additional Functionality** - Scheduling - Contact Database - Document Storage - Activity Tracking - AI Copilot - Billing & Invoicing - Customizable Fields - Automated Scheduling - Referral Tracking - Reporting & Statistics - Marketing Automation - Reminders - Alerts/Notifications - Customizable Templates - Mobile Access - Monitoring - Audience Targeting - Live Chat - Task Progress Tracking - Predictive Analytics - Task Scheduling - For Healthcare - Multi-Location - Chat/Messaging - Customizable Reports - HIPAA Compliant - Charting - Forecasting - Client Portal - Mobile Alerts - Customizable Forms - Drag & Drop - Waiting Time Tracking - Document Templates - Patient Monitoring - Patient Intake - Customer Database - Real-Time Notifications - Patient Location Tracking - SMS Messaging - API - Self Service Portal - Electronic Payments - Surveys & Feedback - Real-Time Monitoring - Patient Scheduling - Generative AI **Generative AI** - Generative AI **Agentic AI - Healthcare Integration Engines** - Autonomous Task Execution - Natural Language Interaction **Additional Functionality** - Scheduling - Contact Database - Document Storage - Activity Tracking - AI Copilot - Billing & Invoicing - Customizable Fields - Automated Scheduling - Referral Tracking - Reporting & Statistics - Marketing Automation - Reminders - Alerts/Notifications - Customizable Templates - Mobile Access - Monitoring - Audience Targeting - Live Chat - Task Progress Tracking - Predictive Analytics - Task Scheduling - For Healthcare - Multi-Location - Chat/Messaging - Customizable Reports - HIPAA Compliant - Charting - Forecasting - Patient Education - Electronic Payments - Multi-Language - Patient Questionnaires - Onboarding - Confirmations/Reminders - Appointment Scheduling - Real-Time Data - Sentiment Analysis - Activity Dashboard - Real-Time Analytics - Medication History - Online Refills - Messaging - Video Conferencing - Real-Time Monitoring - API - Prescription Renewal - Customizable Branding - Historical Reporting - Mobile Alerts - Lab Results - Telemedicine - One-to-One Messaging - Patient Monitoring - Health Record Access - Medical Billing - Customer Database - Bill Payment - For Medical Purposes - Electronic Signature - Two-Way Audio & Video - Video Consultations - Secure Messaging ## Top NexHealth Alternatives - 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