Best Telemedicine Software

How Many Telemedicine Software Products Does G2 Track?

Total Products under this Category: 328

Category Stats (Sep 2026)

  • Average Rating: 4.24/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Healthie (+3.07%) - Among all products in this category, Healthie recorded the largest rating increase compared to last month

Last updated: September 15, 2026

How Does G2 Rank Telemedicine Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 5,700+ Authentic Reviews
  • 328+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Telemedicine Software

G2 Grid® for Telemedicine Software plotting products by satisfaction and market presence

Highlighted products: Carepatron, athenaOne, Spruce Health, Practice Better, Zanda (formerly Power Diary), Klara, Talkspace, and Doxy.me.

Underlying data: [Grid® JSON](https://www.g2.com/categories/telemedicine/grids.json?focus%5B%5D=carepatron&focus%5B%5D=athenaone&focus%5B%5D=spruce-health&focus%5B%5D=practice-better&focus%5B%5D=zanda-formerly-power-diary&focus%5B%5D=klara&focus%5B%5D=talkspace&focus%5B%5D=doxy-me)

Carepatron

Carepatron is a comprehensive practice management software solution designed to assist healthcare teams in effectively managing their operations and enhancing patient care. This platform caters to a wide range of healthcare professionals, including solo practitioners and larger teams, by providing an integrated suite of tools that streamline various aspects of practice management. Targeted at healthcare providers who seek to optimize their workflows, Carepatron offers functionalities such as online booking, electronic health records, task management, note-taking, secure messaging, video consultations, and artificial intelligence features. This all-in-one solution is particularly beneficial for practitioners looking to reduce administrative burdens and focus more on patient care. By centralizing these essential functions, Carepatron allows healthcare teams to operate more efficiently, regardless of their size or specialization. One of the standout features of Carepatron is its user-friendly interface, which allows for easy customization. Healthcare providers can tailor the software to meet their specific needs with just a few clicks, ensuring that the system aligns with their practice's unique workflows. This flexibility is crucial for practices that may have varying requirements based on their patient demographics or service offerings. Additionally, the platform's design promotes seamless communication among team members, enhancing collaboration and improving overall service delivery. Carepatron also prioritizes patient engagement by facilitating online booking and secure messaging, which can lead to increased patient satisfaction and retention. The inclusion of video consultation capabilities further expands access to care, allowing practitioners to reach patients who may have difficulty attending in-person appointments. By integrating these features, Carepatron not only enhances operational efficiency but also contributes to better health outcomes for patients. In summary, Carepatron stands out in the practice management software category by combining a robust set of features with an emphasis on ease of use and customization. Its ability to serve a diverse range of healthcare providers while promoting efficient practice management and improved patient care makes it a valuable tool for any healthcare team looking to enhance their operational effectiveness.

Average Rating: 4.5/5.0

Total Reviews: 669

How Do G2 Users Rate Carepatron?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Telecommunications: 8.6/10 (Category avg: 8.9/10)
  • Low Bandwidth Support: 7.9/10 (Category avg: 8.0/10)
  • Practice Specific: 8.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Carepatron?

  • Seller: Carepatron
  • Company Website:
  • Year Founded: 2018
  • HQ Location: 408 W 14th Street New York, NY 10014
  • Twitter: @CarepatronHQ
    292 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    62 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Therapist, Owner
  • Top Industries: Mental Health Care, Health, Wellness and Fitness
  • Company Size: 91% Small, 4% Medium

What Do G2 Reviewers Say About Carepatron?

AI-generated summary from verified user reviews

Pros
  • Users praise Carepatron for its simplicity and ease of use, making client management efficient and intuitive.
  • Users value the affordable pricing of Carepatron, making it a practical choice for budget-conscious practitioners.
  • Users appreciate the aesthetic and user-friendly interface of Carepatron, enhancing their work efficiency and enjoyment.
  • Users appreciate the helpfulness of the staff at Carepatron, enhancing their overall experience and satisfaction.
  • Users appreciate the efficiency of Carepatron, making operations seamless and saving valuable time in managing appointments.
Cons
  • Users find limited features in Carepatron, affecting usability and integration with existing workflows and tools.
  • Users note the lack of crucial features in Carepatron, wishing for enhancements like customizable emails and billing options.
  • Users express frustration over limited payment processing options, wishing for more flexibility beyond Stripe.
  • Users experience frequent technical issues with Carepatron's features, affecting usability and overall functionality.
  • Users find the limited customization options in Carepatron restrict their ability to tailor the system effectively.

What Are Recent G2 Reviews of Carepatron?

athenaOne

athenahealth is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health management, as well as Epocrates and other point-of-care mobile apps. Our suite of integrated, network-enabled services works to deliver measurable financial and clinical results for providers. The athenahealth EHR offers a homepage that allows users to review the daily schedule and patient information, manage orders, and view incoming lab results. The billing module can be used in tandem with the EHR or on its own, and features a patented and continuously updated rules engine. Medical practice management tools include visibility into daily responsibilities, custom benchmarking, proactive trends analysis, and more. Patients can utilize a patient portal to review history, pay bills, sign forms, and schedule appointments. Reminders can be delivered via phone, email, or text message; patients can even be alerted when test results are waiting in the patient portal.

Average Rating: 3.4/5.0

Total Reviews: 114

How Do G2 Users Rate athenaOne?

  • Has the product been a good partner in doing business?: 7.2/10 (Category avg: 8.9/10)
  • Telecommunications: 8.3/10 (Category avg: 8.9/10)
  • Low Bandwidth Support: 4.2/10 (Category avg: 8.0/10)
  • Practice Specific: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind athenaOne?

  • Seller: athenahealth
  • Year Founded: 1997
  • HQ Location: Watertown, MA
  • Twitter: @athenahealth
    24,384 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    9,040 employees on LinkedIn®
  • Ownership: NASDAQ: ATHN

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 45% Small, 35% Medium

What Do G2 Reviewers Say About athenaOne?

AI-generated summary from verified user reviews

Pros
  • Users find athenaOne to be intuitive and easy to navigate, enhancing their overall experience and efficiency.
  • Users appreciate the user-driven evolution and customization of athenaOne, enhancing their workflows and reporting capabilities.
  • Users value the top-notch API integration of athenaOne, enhancing their practice's efficiency and flexibility.
  • Users commend the exceptional customer service of AthenaOne, finding support to be knowledgeable and genuinely helpful.
  • Users value the user-friendly templates of athenaOne, enhancing efficiency in scheduling and communication with colleagues.
Cons
  • Users find inadequate reporting in athenaOne that complicates tasks and hinders efficient documentation.
  • Users struggle with a high learning curve, finding the interface clunky and time-consuming for documentation tasks.
  • Users face significant billing issues, leading to frustration with documentation and overall inefficiency in the system.
  • Users find the reporting process inefficient, struggling with complexity and limited user access to necessary reports.

What Are Recent G2 Reviews of athenaOne?

What Are G2 Users Discussing About athenaOne?

Spruce Health

Spruce Health is the leading platform for HIPAA-compliant healthcare communication. With Spruce, every patient call, text, voicemail, and fax lives in one place, and with powerful AI tools, intelligent automation and team collaboration, your practice stays responsive and communicates seamlessly as you grow. Spruce is trusted by more than 50,000 healthcare professionals who deserve a phone system designed just for them. One place. Every patient conversation. Built for compliant care. Learn more at sprucehealth.com.

Average Rating: 4.7/5.0

Total Reviews: 345

How Do G2 Users Rate Spruce Health?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Telecommunications: 9.2/10 (Category avg: 8.9/10)
  • Low Bandwidth Support: 8.1/10 (Category avg: 8.0/10)
  • Practice Specific: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Spruce Health?

  • Seller: Spruce Health
  • Company Website:
  • Year Founded: 2013
  • HQ Location: San Diego, CA
  • Twitter: @SpruceHealth
    642 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    60 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Therapist
  • Top Industries: Mental Health Care, Medical Practice
  • Company Size: 98% Small, 1% Medium

What Do G2 Reviewers Say About Spruce Health?

AI-generated summary from verified user reviews

Pros
  • Users find Spruce Health's platform to be easy to use, greatly enhancing client communication and overall workflow.
  • Users commend the exceptional customer support of Spruce Health, noting quick response times and helpful assistance.
  • Users value the efficiency of Spruce Health, enhancing communication and simplifying practice management seamlessly.
  • Users appreciate the convenient and efficient features of Spruce Health for seamless client communication and workflow management.
  • Users highlight the exceptional customer support of Spruce Health, appreciating quick responses and seamless assistance for their needs.
Cons
  • Users feel frustrated by limited features that hinder communication, especially with required client accounts for HIPAA compliance.
  • Users highlight the missing features like account requirements for HIPAA compliance, limiting communication effectiveness.
  • Users find the pricing for Spruce Health to be high, especially for individual users and limited features.
  • Users face messaging issues due to mandatory account creation, limiting client communication and archiving efficiency.
  • Users feel frustrated by limited access to features, as many require higher-tier subscriptions for basic functionalities.

What Are Recent G2 Reviews of Spruce Health?

What Are G2 Users Discussing About Spruce Health?

Practice Better

Practice Better is the leading all-in-one practice management software solution designed to help health and wellness professionals streamline their operations and enhance client support. Our comprehensive platform caters to a diverse range of practitioners, including nutritionists, therapists, coaches, therapists, chiropractors, fitness trainers, and more, providing them with the tools necessary to manage their practices efficiently and effectively. Practice Better serves both solo practitioners and larger group practices across the globe. By offering a centralized, all-in-one EHR solution. With our user-friendly interface, Practice Better allows practitioners to focus more on their clients and less on administrative tasks, ultimately leading to improved client outcomes and satisfaction. Key features of Practice Better include appointment booking, billing management, telehealth capabilities, and client engagement tools. The appointment booking system enables practitioners to manage their schedules seamlessly, reducing the likelihood of double bookings and missed appointments. Practice Better Payments simplifies invoicing and payment processing, allowing professionals to track their finances with ease. Additionally, the telehealth functionality provides a secure platform for virtual consultations, ensuring that practitioners can connect with clients regardless of location. Another significant aspect of Practice Better is its client engagement tools, which include customizable client portals and online programs or courses. These features empower practitioners to create personalized experiences for their clients, fostering a sense of community and support. By offering resources like educational materials and progress tracking, practitioners can enhance the overall client experience and encourage adherence to wellness plans. Overall, Practice Better stands out in the practice management software category by providing a comprehensive suite of features tailored specifically for health and wellness professionals. Our focus on improving practice management, client support, and engagement allows practitioners to scale their businesses effectively while delivering better outcomes for their clients. The platform not only simplifies daily operations but also enhances overall quality of care, making it an invaluable tool for those in the health and wellness industry.

Average Rating: 4.7/5.0

Total Reviews: 299

G2 Deal: 25% off 4 months for Group Practices

Looking into Practice Better for your group practice? Take advantage of this G2 exclusive offer and get 25% off your first four months when you sign up for our Team plan today.

Price: ~~$145/month~~ → $108.75/month

View this exclusive G2 deal

How Do G2 Users Rate Practice Better?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)
  • Telecommunications: 8.9/10 (Category avg: 8.9/10)
  • Low Bandwidth Support: 7.8/10 (Category avg: 8.0/10)
  • Practice Specific: 8.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Practice Better?

  • Seller: Green Patch Inc
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Toronto, ON, CA
  • Twitter: @thatcleanlife
    4,778 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    88 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Registered Dietitian, Owner
  • Top Industries: Health, Wellness and Fitness, Alternative Medicine
  • Company Size: 96% Small

What Do G2 Reviewers Say About Practice Better?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Practice Better, finding it intuitive and efficient for managing their practice.
  • Users appreciate the seamless integrations of Practice Better, enhancing efficiency in managing client care and workflow.
  • Users commend Practice Better for its efficiency, citing streamlined processes and easy integrations that save valuable time.
  • Users appreciate the easy integrations in Practice Better, streamlining patient management and enhancing their workflow efficiency.
  • Users appreciate the seamless integrations of Practice Better, enhancing efficiency and streamlining their workflow.
Cons
  • Users find the missing features in Practice Better hinder their therapy-related processes and overall functionality.
  • Users find Practice Better has limited features, lacking robust assessments and collaboration tools necessary for effective therapy practice.
  • Users find the platform not user-friendly, struggling with its overwhelming functionalities and clunky navigation.
  • Users find limited integration with other tools frustrating, affecting overall usability and feature accessibility in Practice Better.
  • Users face integration issues with Practice Better, struggling to sync with essential platforms like Google Calendar and QuickBooks.

What Are Recent G2 Reviews of Practice Better?

What Are G2 Users Discussing About Practice Better?

Zanda (formerly Power Diary)

Zanda is an all-in-one practice management system, built to save time, reduce stress, and keep you in control. - Calendar management: scheduling, waitlist, automated appointment reminders, and confirmations. - Documentation: customizable clinical note templates, AI-powered session transcription and refinement, and online forms. - Client portal with online booking, reschedule and cancellation options, plus online payments, access to invoices, online forms, and Telehealth. Accepting waitlist requests. - Automations: invoicing, appointment follow-ups, recalls, new client communication, and more. - Practice Notifications and Team Communication Hub, and in-platform Practice Operations Manual Built for solo practitioners and large clinics alike, Zanda supports a wide range of professionals, including psychologists, physiotherapists, speech therapists, chiropractors, counselors, and other allied health providers. To give you peace of mind, Zanda offers a 12-month Money-Back Guarantee and delivers top-tier support, including free data import. New releases: - Scored Forms (Online Forms enhancement) - This makes it easier to track client progress over time using standard outcome measures or custom assessments, without manual calculations or external tools. - Client Progress Reports - Users get a quick overview of progress alongside the ability to explore the full context behind each result, helping them stay informed and make more confident clinical decisions. - Practitioner Utilisation Report - It gives practice managers and owners immediate visibility into how practitioner time is used, helping them identify underutilized staff, quantify the impact of cancellations, and make better scheduling and revenue decisions.

Average Rating: 4.7/5.0

Total Reviews: 299

G2 Deal: 500 SMS Credits

Receive 500 SMS Credits after subscribing This is in addition to the typical: 50% off the subscription price for 6 months after a 14-day free trial Everything is tracked using cookies and an affiliate link

Price: ~~Varies based on Currency~~ → Varies based on Currency

View this exclusive G2 deal

How Do G2 Users Rate Zanda (formerly Power Diary)?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)

Who Is the Company Behind Zanda (formerly Power Diary)?

  • Seller: Zanda
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Ballarat, AU
  • LinkedIn® Page: www.linkedin.com
    71 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Psychologist, Clinical Psychologist
  • Top Industries: Mental Health Care, Health, Wellness and Fitness
  • Company Size: 94% Small, 1% Medium

What Do G2 Reviewers Say About Zanda (formerly Power Diary)?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Zanda, appreciating its straightforward setup and seamless integration for practice management.
  • Users find Zanda's setup ease invaluable, making it beginner-friendly and accessible for solo practitioners.
  • Users praise the responsive and helpful customer support of Zanda, making troubleshooting a breeze.
  • Users find Zanda's user-friendly interface and responsive support crucial for efficient practice management.
  • Users praise the affordable and user-friendly features of Zanda, significantly enhancing their practice efficiency.
Cons
  • Users find the automation setup unclear and wish for seamless integration for billing and referrer information.
  • Users find the limited features of Zanda frustrating, lacking essential functionality for managing room bookings and scheduling.
  • Users are frustrated by the lack of functionality for room bookings, complicating scheduling and resource management.
  • Users experience a complex setup process in Zanda, often finding it difficult to configure features effectively.
  • Users find the interface not user-friendly, often struggling with diary navigation and unclear automation setups.

What Are Recent G2 Reviews of Zanda (formerly Power Diary)?

What Are G2 Users Discussing About Zanda (formerly Power Diary)?

Klara

Constant phone calls lead to long wait times, fragmented communication, endless phone tag, unhappy patients, and staff burnout. With Klara, medical practices are able to improve their operational efficiency and centralize patient communication channels with a true system of engagement, integrated with the leading EHRs, and used throughout the entire practice. Every touchpoint throughout the patient journey can be automated with Klara, from appointment reminders to post-visit instructions and beyond. Practices can also communicate with third-party healthcare providers, such as pharmacies, to reduce the time it takes for things like prior authorizations to get approved. Improving patient care and collaboration is as easy as texting. Klara is a leader in patient communication and collaboration whose platform empowers patients to take more control of their healthcare experience and practices to increase efficiency. We help HIPAA-compliant healthcare providers effectively communicate with their patients by transforming high phone volume into two-way messaging. Medical practices across specialties such as dermatology, plastic surgery, OBGYN, family and internal medicine, otolaryngology, pediatrics, primary care, and many more use Klara to improve their patient experience while streamlining their internal administrative workflows.

Average Rating: 4.6/5.0

Total Reviews: 105

How Do G2 Users Rate Klara?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)
  • Telecommunications: 9.5/10 (Category avg: 8.9/10)
  • Low Bandwidth Support: 9.8/10 (Category avg: 8.0/10)
  • Practice Specific: 7.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Klara?

  • Seller: Klara
  • Company Website:
  • Year Founded: 2013
  • HQ Location: New York, NY
  • LinkedIn® Page: www.linkedin.com
    89 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Medical Practice, Hospital & Health Care
  • Company Size: 72% Small, 21% Medium

What Do G2 Reviewers Say About Klara?

AI-generated summary from verified user reviews

Pros
  • Users value the easy communication with patients through Klara, ensuring a safe and accessible experience for all.
  • Users appreciate the ease of use of Klara, highlighting its user-friendly features and seamless patient communication.
  • Users value the ease of patient communication, noting its accessibility and convenience for reaching out to patients.
  • Users appreciate the efficiency of texting communication with Klara, significantly enhancing patient interactions and reducing phone calls.
  • Users find Klara's user interface easy and intuitive, enhancing productivity and streamlining patient interactions effortlessly.
Cons
  • Users are frustrated with Klara's limited features, as they face glitches and lack of editing capabilities.
  • Users report messaging issues in Klara, finding the setup glitchy and communication inefficient, requiring too many manual steps.
  • Users struggle with search issues, unable to find closed conversations, complicating follow-ups and patient communications.
  • Users struggle with communication issues on Klara, facing difficulties in accessing past conversations and receiving timely support.
  • Users find the limited messaging features of Klara frustrating, impacting communication with patients, especially older individuals.

What Are Recent G2 Reviews of Klara?

What Are G2 Users Discussing About Klara?

Talkspace

Mission at Talkspace is to make therapy affordable and accessible to everyone. They have a network of professional, licensed therapists available for consultations and long-term treatment plans, all via your smartphone or the web.

Average Rating: 3.9/5.0

Total Reviews: 12

How Do G2 Users Rate Talkspace?

  • Telecommunications: 9.7/10 (Category avg: 8.9/10)
  • Low Bandwidth Support: 9.6/10 (Category avg: 8.0/10)
  • Practice Specific: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Talkspace?

  • Seller: Talkspace
  • Year Founded: 2011
  • HQ Location: New York, New York
  • Twitter: @talkspace
    29,146 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,189 employees on LinkedIn®
  • Ownership: TALK (NASDAQ)

Who Uses This Product?

  • Company Size: 50% Large, 25% Medium

What Do G2 Reviewers Say About Talkspace?

AI-generated summary from verified user reviews

Pros
  • Users value the accessibility of Talkspace, especially appreciating the option for text sessions when needed.
  • Users value the accessible communication options of Talkspace, particularly appreciating the text feature for comfort and convenience.

What Are Recent G2 Reviews of Talkspace?

What Are G2 Users Discussing About Talkspace?

Doxy.me

The simple, free & secure telemedicine solution®. Doxy.me makes telehealth simple and easy for you and your patients. Create your personal room today, and join the over one million users already using doxy.me to provide virtual care online, at any distance.

Average Rating: 4.5/5.0

Total Reviews: 98

How Do G2 Users Rate Doxy.me?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Telecommunications: 9.2/10 (Category avg: 8.9/10)
  • Low Bandwidth Support: 5.0/10 (Category avg: 8.0/10)
  • Practice Specific: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Doxy.me?

  • Seller: Doxy.me
  • Year Founded: 2014
  • HQ Location: Charleston, US
  • Twitter: @doxyme
    3,662 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    120 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Mental Health Care, Health, Wellness and Fitness
  • Company Size: 85% Small, 11% Medium

What Do G2 Reviewers Say About Doxy.me?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Doxy.me, finding it simple and efficient for their telehealth needs.
  • Users praise the easy access of Doxy.me, facilitating seamless patient login and simple, effective usage.
  • Users value the efficiency of Doxy.me, making client meetings straightforward and secure for organizations.
  • Users appreciate the navigation ease of Doxy.me, finding it straightforward and smooth for both clients and therapists.
  • Users appreciate the fast setup ease of Doxy.me, enabling a simple and effective experience for patients.
Cons
  • Users experience occasional technical glitches during videos, requiring troubleshooting and refresh to resolve issues.

What Are Recent G2 Reviews of Doxy.me?

What Are G2 Users Discussing About Doxy.me?

Curogram

Curogram is an all-in-one, HIPAA-compliant patient engagement and communication platform that seamlessly integrates with virtually any Electronic Medical Record (EMR) . Designed for medical offices, it simplifies front-office operations, boosts revenue, and significantly enhances the patient experience

Average Rating: 4.8/5.0

Total Reviews: 104

How Do G2 Users Rate Curogram?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.9/10)
  • Telecommunications: 10.0/10 (Category avg: 8.9/10)
  • Low Bandwidth Support: 10.0/10 (Category avg: 8.0/10)
  • Practice Specific: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Curogram?

  • Seller: Curogram
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Newport Beach, US
  • LinkedIn® Page: www.linkedin.com
    94 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager
  • Top Industries: Medical Practice, Hospital & Health Care
  • Company Size: 72% Small, 11% Medium

What Do G2 Reviewers Say About Curogram?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Curogram, enhancing patient communication and streamlining workflow effectively.
  • Users value the effective patient communication facilitated by Curogram, enhancing engagement while simplifying workflows.
  • Users appreciate how Curogram simplifies patient communication, enhancing efficiency and engagement while reducing phone volume.
  • Users appreciate the efficiency of patient communication with Curogram, streamlining workflows and enhancing engagement effortlessly.
  • Users value Curogram's responsive customer support, ensuring quick assistance whenever needed for seamless clinic operations.
Cons
  • Users face texting issues with Curogram, such as message routing errors and difficulties during sibling communications.
  • Users note inadequate reporting, citing limited customization and dependency on support for configurations and metrics tracking.
  • Users express a need for improved messaging flexibility, as issues like lag and misrouted messages disrupt workflows.
  • Users find that poor integration hinders efficiency, complicating workflows and limiting the effectiveness of the platform.
  • Users find the poor reporting capabilities frustrating, as they hinder effective tracking and require more support involvement.

What Are Recent G2 Reviews of Curogram?

Pabau Practice Management

Pabau is the all-in-one practice management platform built to help healthcare clinics and med spas run smarter, grow faster, and deliver outstanding client care. Trusted by over 3500 practices worldwide, Pabau acts as your mission control – combining powerful revenue-driving tools with smart automations that save time and reduce admin. From integrated payments and card-on-file charging to EMRs, charting, calendars, online bookings, inventory tracking, and before-and-after photo storage – everything you need is in one place. Automate pre-care and after-care emails, send appointment reminders via SMS or email, manage your reputation, and run multi-location operations effortlessly. With Pabau, you’ll spend less time on admin and more time doing what you do best – while your marketing runs in the background.

Average Rating: 4.7/5.0

Total Reviews: 326

How Do G2 Users Rate Pabau Practice Management?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)
  • Telecommunications: 8.8/10 (Category avg: 8.9/10)
  • Low Bandwidth Support: 9.5/10 (Category avg: 8.0/10)
  • Practice Specific: 9.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Pabau Practice Management?

  • Seller: Pabau
  • Year Founded: 2012
  • HQ Location: London, England
  • Twitter: @PabauCRM
    653 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    168 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Director, Doctor
  • Top Industries: Medical Practice, Health, Wellness and Fitness
  • Company Size: 99% Small, 1% Medium

What Do G2 Reviewers Say About Pabau Practice Management?

AI-generated summary from verified user reviews

Pros
  • Users highly value the first-class customer support from Pabau Practice Management, enhancing their overall positive experience.
  • Users find Pabau Practice Management's ease of use remarkable, appreciating its intuitive interface and comprehensive functionality.
  • Users find the helpful support from Pabau essential, ensuring a smooth onboarding and client management experience.
  • Users commend the outstanding staff support from Pabau, highlighting their dedication and helpfulness in resolving issues.
  • Users appreciate the ease of use and comprehensive options in Pabau, making client management seamless and efficient.
Cons
  • Users report occasional technical issues with Pabau, including system errors and connection problems that hinder functionality.
  • Users find the complex setup of Pabau Practice Management slightly confusing, though helpful staff provide support.
  • Users note that the difficult learning curve of Pabau can be overwhelming for newcomers transitioning from simpler systems.
  • Users find the limited features of Pabau Practice Management hinder usability and overall effectiveness in practice management.
  • Users find the difficult setup challenging but appreciate the helpful staff and regular guidance provided.

What Are Recent G2 Reviews of Pabau Practice Management?

What Are G2 Users Discussing About Pabau Practice Management?

iPlum

Trusted by over 50,000 businesses, iPlum is a secure communication platform built for professionals who need to stay compliant, mobile, and in control of their client interactions. With features like HIPAA-compliant texting, calling, voicemail, and admin controls— it gives healthcare providers, therapists, legal professionals, and financial teams the tools you need to communicate with confidence. With iPlum, you get more than a second phone line. All calls and messages are encrypted end-to-end, with built-in voicemail transcription, call recording, and secure data storage. Whether you're confirming appointments, coordinating care, or handling sensitive information, it ensures your communication stays private and compliant. What's more, we designed the product for modern teams and solo practitioners, Set business hours, auto-reply to missed texts, route calls using custom phone trees and extensions. All built to meet the demands of regulated industries. Whether you’re in healthcare, finance, or law, we can helps you streamline communication, protect client data, and stay compliant—without the complexity of legacy systems.

Average Rating: 4.3/5.0

Total Reviews: 201

How Do G2 Users Rate iPlum?

  • Has the product been a good partner in doing business?: 8.2/10 (Category avg: 8.9/10)
  • Telecommunications: 9.4/10 (Category avg: 8.9/10)
  • Low Bandwidth Support: 8.9/10 (Category avg: 8.0/10)
  • Practice Specific: 8.0/10 (Category avg: 8.7/10)

Who Is the Company Behind iPlum?

  • Seller: iplum
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Santa Clara, US
  • Twitter: @iPlumApp
    104 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Therapist, Owner
  • Top Industries: Mental Health Care, Health, Wellness and Fitness
  • Company Size: 94% Small, 6% Large

What Do G2 Reviewers Say About iPlum?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of iPlum, highlighting its user-friendly interface and seamless call management.
  • Users appreciate the HIPAA compliance of iPlum, making it ideal for secure business communications.
  • Users commend iPlum for its robust privacy features, ensuring secure and compliant communication for schools.
  • Users find iPlum's easy setup straightforward, enabling quick installation and user-friendly design for business needs.
  • Users enjoy the convenience of text messaging with iPlum, appreciating how it integrates easily into their workflow.
Cons
  • Users face texting issues due to delays and complicated requirements, hindering their communication experience with iPlum.
  • Users face call issues with iPlum, including difficulties picking up calls and unresponsive ringing.
  • Users experience complex processes with iPlum, including frustrating approvals and limited app feature control.
  • Users find the lack of intuitiveness frustrating, navigating through a clunky interface and complicated processes.
  • Users report call functionality issues with iPlum, facing difficulties with transferring contacts and handling incoming calls.

What Are Recent G2 Reviews of iPlum?

What Are G2 Users Discussing About iPlum?

Updox

With over 470k users, 68k physicians, 150 million patients and 150+ EHR integrations, Updox empowers physicians, pharmacists and other healthcare providers and staff to be more efficient and effective. We provide HIPAA-compliant electronic fax, secure text & SMS, video chat, patient reminders, broadcast messaging and so much more.

Average Rating: 4.4/5.0

Total Reviews: 102

How Do G2 Users Rate Updox?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.9/10)
  • Telecommunications: 8.6/10 (Category avg: 8.9/10)
  • Low Bandwidth Support: 8.0/10 (Category avg: 8.0/10)
  • Practice Specific: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Updox?

  • Seller: EverCommerce
  • Year Founded: 2016
  • HQ Location: Denver, US
  • LinkedIn® Page: www.linkedin.com
    1,613 employees on LinkedIn®
  • Ownership: NASDAQ: EVCM

Who Uses This Product?

  • Who Uses This: Medical Assistant, Office Manager
  • Top Industries: Medical Practice, Hospital & Health Care
  • Company Size: 85% Small, 9% Medium

What Are Recent G2 Reviews of Updox?

What Are G2 Users Discussing About Updox?

SimplePractice

SimplePractice is a top-rated EHR software and all-in-one practice management solution for health and wellness providers. More than 200,000 providers trust SimplePractice to start and build their business through industry leading EHR software, ongoing education, and powerful tools that connect them to clients seeking care. While using this practice management software, practitioners are able to access everything they need from seamless appointment scheduling, billing, and payments to HIPAA-compliant Telehealth, insurance claim filing, and more. SimplePractice also enhances the client experience with an easy-to-use client portal as well as a clinician directory that lets them find and request an appointment directly with the right therapist. Recognized by Built In as one of the Best Midsize Companies to Work For in Los Angeles in 2022, SimplePractice is proud to pave the future of healthtech. Sign up for a free, 30-day trial today to try it out for yourself.

Average Rating: 4.1/5.0

Total Reviews: 127

How Do G2 Users Rate SimplePractice?

  • Has the product been a good partner in doing business?: 7.8/10 (Category avg: 8.9/10)
  • Telecommunications: 7.8/10 (Category avg: 8.9/10)
  • Low Bandwidth Support: 6.1/10 (Category avg: 8.0/10)
  • Practice Specific: 7.9/10 (Category avg: 8.7/10)

Who Is the Company Behind SimplePractice?

  • Seller: SimplePractice
  • Year Founded: 2012
  • HQ Location: Santa Monica, California
  • Twitter: @simplepractice
    2,441 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    697 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Therapist, Owner
  • Top Industries: Mental Health Care, Health, Wellness and Fitness
  • Company Size: 97% Small, 2% Medium

What Do G2 Reviewers Say About SimplePractice?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of SimplePractice, benefiting from seamless billing, documentation, and Telehealth features.
  • Users appreciate the automation features of SimplePractice, finding it saves time and simplifies compliance and billing.
  • Users value the time-saving document management features of SimplePractice, enhancing compliance and simplifying their workflow.
  • Users appreciate the easy access to features like appointment reminders and Telehealth sessions, enhancing convenience and compliance.
  • Users admire the time-saving features of SimplePractice, streamlining compliance, billing, and client management effectively.
Cons
  • Users find limited features in SimplePractice, particularly in reporting and workflow customization, leading to increased workload.
  • Users find the limited functionality of SimplePractice restrictive, especially regarding customization and essential reporting features.
  • Users find SimplePractice expensive, feeling that essential features should be included rather than an additional cost.
  • Users express frustration with extra charges for standard features, complicating workflows and increasing workload unnecessarily.
  • Users find inadequate reporting in SimplePractice, leading to added workload and frustration with claim processes.

What Are Recent G2 Reviews of SimplePractice?

What Are G2 Users Discussing About SimplePractice?

NextGen Healthcare EHR

NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen® Enterprise EHR offers your practice configurable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time. NextGen has its own fully integrated solutions that provide dictation, speech-to-text, direct to desktop and Ambient Listening AI technology. NextGen Mobile Pro provides these capabilities to our clients, replacing their need for additional integrated solutions. NextGen Cloud keeps your practice secure and makes upgrades easy, though on-premise options are also available. NextGen® Enterprise PM supports patient registration and scheduling, eligibility verification, and pre-service financial clearance. It also provides rules-based charge creation, claims scrubbing and processing, and supports A/R management and collections and reporting. Your healthcare organization can benefit from robust technology and professional services that integrate with your EHR and PM system. You can enhance patient engagement, better manage your revenue cycle, optimize the management of your patient population, and expand communication with other healthcare organizations. NextGen® Office is a cloud-based EHR designed to support your practice growth, save staff time, and increase patient volume. This fully integrated clinical and billing platform features specialty-specific EHR content, mobile accessibility, a revenue cycle management system, and a convenient patient portal. Your care team can benefit from easy-to-use, cost-efficient technology that adapts to their workflow and is accessible from anywhere. They can touch, talk, or type encounter notes directly into the clinical documentation. Patients can also be empowered to manage their care as you enable them to go online to schedule appointments, request refills, schedule virtual visits, and connect with their providers.

Average Rating: 3.7/5.0

Total Reviews: 169

How Do G2 Users Rate NextGen Healthcare EHR?

  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 8.9/10)
  • Telecommunications: 8.3/10 (Category avg: 8.9/10)
  • Low Bandwidth Support: 7.6/10 (Category avg: 8.0/10)
  • Practice Specific: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind NextGen Healthcare EHR?

  • Seller: NextGen Healthcare
  • Company Website:
  • Year Founded: 1974
  • HQ Location: Remote
  • Twitter: @NextGen
    21,203 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,185 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 55% Medium, 39% Small

What Do G2 Reviewers Say About NextGen Healthcare EHR?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of NextGen Healthcare EHR, finding it simple to navigate and train new users.
  • Users value the fast and helpful support from NextGen, making it easy to train new users effectively.
  • Users find the training process for NextGen Healthcare EHR to be manageable and effective, enhancing overall usability.
  • Users appreciate the fast and helpful support from NexGen, making it easy to train new users effectively.
  • Users value the customizability of NextGen Healthcare EHR, enhancing workflows with personalized templates and easy navigation.
Cons
  • Users find difficult navigation in NextGen Healthcare EHR frustrating, with excessive clicks and limited chart access for efficiency.
  • Users struggle with the navigation difficulty of NextGen Healthcare EHR, finding it cumbersome and frustrating to use.
  • Users find the access issues with NextGen Healthcare EHR's patient portal frustrating, complicating patient enrollment and communication.
  • Users express frustration with the excessive clicks required on various screens and limited access to patient charts.
  • Users find the confusing features of NextGen Healthcare EHR frustrating, particularly with excessive clicks and limited chart access.

What Are Recent G2 Reviews of NextGen Healthcare EHR?

What Are G2 Users Discussing About NextGen Healthcare EHR?

OhMD

OhMD is a HIPAA-compliant omni-channel patient communication platform designed to reduce high inbound call volume for physician practices. OhMD brings AI-driven and human-led conversations together across phone, text, and web in a single unified inbox, allowing practices to deflect routine calls with AI while keeping staff in control when expertise is needed. Practices use OhMD to: • Deflect inbound patient calls into text and AI-assisted conversations • Answer calls, texts, and web chats from one unified inbox • Automate scheduling and routine requests without removing staff from the loop • Reduce front desk interruptions and staff burnout • Improve patient access without hiring or outsourcing Practices using OhMD report: • Fewer staff-handled calls • Lower communication costs • Improved patient access and growth Core capabilities include: • AI-assisted call answering and scheduling • Secure texting and call-to-text deflection • Unified inbox for calls, texts, and web chat • Smart routing and assignments based on patient intent • Human takeover of AI conversations when needed

Average Rating: 4.8/5.0

Total Reviews: 170

How Do G2 Users Rate OhMD?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.9/10)
  • Telecommunications: 9.7/10 (Category avg: 8.9/10)
  • Low Bandwidth Support: 9.8/10 (Category avg: 8.0/10)
  • Practice Specific: 9.9/10 (Category avg: 8.7/10)

Who Is the Company Behind OhMD?

  • Seller: OhMD
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Burlington, Vermont
  • LinkedIn® Page: www.linkedin.com
    48 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager, Medical Assistant
  • Top Industries: Medical Practice, Hospital & Health Care
  • Company Size: 54% Small, 45% Medium

What Do G2 Reviewers Say About OhMD?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of patient communication with OhMD, enjoying seamless connections without sharing personal numbers.
  • Users value the efficient patient communication of OhMD, enabling seamless interaction without sharing personal contact details.
  • Users appreciate the texting feature of OhMD for seamless, efficient communication with patients outside business hours.
  • Users love the ease of use of OhMD, enabling quick and friendly communication with patients.
  • Users appreciate the convenient communication with patients, eliminating delays and enhancing overall interaction with the clinic.
Cons
  • Users find messaging issues frustrating, including lack of privacy and app refresh requirements for new messages.
  • Users note the limited features of OhMD, expressing a desire for enhancements to improve usability and functionality.
  • Users find the limited messaging features of OhMD restrict productivity and hinder communication efficiency with patients.
  • Users find some missing features in OhMD, hoping for improved functionality and enhanced mobile app capabilities.
  • Users face technical issues like occasional slowdowns and login problems, though they don't significantly disrupt the experience.

What Are Recent G2 Reviews of OhMD?

What Are G2 Users Discussing About OhMD?

Emma Stein
ES
Researched and written by Emma Stein
Updated October 3, 2024