Best Patient Engagement Software with Online Presence Management Capabilities

How Many Patient Engagement Software Products Does G2 Track?

Total Products under this Category: 449

Category Stats (Sep 2026)

  • Average Rating: 4.34/5 (↓0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Agentforce Health (formerly Salesforce Health Cloud) (+4.44%) - Among all products in this category, Agentforce Health (formerly Salesforce Health Cloud) recorded the largest rating increase compared to last month

Last updated: September 26, 2026

How Does G2 Rank Patient Engagement Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 13,100+ Authentic Reviews
  • 449+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Patient Engagement Software

G2 Grid® for Patient Engagement Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, Weave, Agentforce Health (formerly Salesforce Health Cloud), NexHealth, Carepatron, Curogram, Pabau Practice Management, and Adit.

Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-engagement/grids.json?focus%5B%5D=birdeye&focus%5B%5D=weave-weave&focus%5B%5D=agentforce-health-formerly-salesforce-health-cloud&focus%5B%5D=nexhealth&focus%5B%5D=carepatron&focus%5B%5D=curogram&focus%5B%5D=pabau-practice-management&focus%5B%5D=adit)

Luma Health

Luma was founded on the idea that healthcare should work better for all. Our solutions eliminate bottlenecks in the patient journey to make health systems more efficient – from scheduling and care coordination to AI fax processing. Headquartered in San Francisco, Luma serves more than 1,000 healthcare organizations in the United States, Canada, and the United Kingdom. Luma supports the care journeys of more than 100 million patients.

Average Rating: 4.8/5.0

Total Reviews: 81

How Do G2 Users Rate Luma Health?

  • Workflow Management: 9.3/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 9.5/10 (Category avg: 8.5/10)
  • Patient Communications: 9.8/10 (Category avg: 8.8/10)

Who Is the Company Behind Luma Health?

  • Seller: Luma Health
  • Year Founded: 2015
  • HQ Location: San Mateo, California
  • Twitter: @lumahealthhq
    686 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    197 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Medical Practice, Hospital & Health Care
  • Company Size: 57% Medium, 38% Small

What Do G2 Reviewers Say About Luma Health?

AI-generated summary from verified user reviews

Pros
  • Users value the automation features of Luma Health, enhancing patient engagement while reducing manual workload.
  • Users appreciate the easy communication with patients, allowing for seamless text interactions and timely responses.
  • Users value the comprehensive features of Luma Health, enhancing patient engagement while reducing workforce strain effectively.
  • Users appreciate the easy patient communication with Luma Health, allowing for seamless texting and quick replies.
  • Users commend Luma Health's exceptional customer support, noting the team's brilliance, compassion, and innovative problem-solving skills.
Cons
  • Users find Luma's complex interface challenging, requiring familiarity with existing systems for optimal use.
  • Users note the complexity and data accuracy issues with Luma Health, impacting overall usability despite excellent support.
  • Users frequently experience incomplete data issues with Luma, affecting functionality and requiring familiarity with the system.
  • Users find Luma Health to be not user-friendly, requiring a steep learning curve for effective usage.
  • Users find Luma Health's system complexity challenging, requiring significant familiarity with other products for effective use.

What Are Recent G2 Reviews of Luma Health?

What Are G2 Users Discussing About Luma Health?

Lighthouse 360

Lighthouse 360+™ is your all-in-one platform to enhance the patient experience that seamlessly integrates with any Practice Management System (PMS). Lighthouse 360+ enables dental practices of all sizes, including multi-site locations, to seamlessly integrate patient communication, reputation management, and overall practice functionality. The platform’s vendor-agnostic capabilities allows practices to benefit regardless of their PMS.

Average Rating: 3.7/5.0

Total Reviews: 18

How Do G2 Users Rate Lighthouse 360?

  • Workflow Management: 7.9/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 7.4/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 10.0/10 (Category avg: 8.5/10)
  • Patient Communications: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Lighthouse 360?

  • Seller: Henry Schein One
  • Year Founded: 2018
  • HQ Location: American Fork, UTAH
  • Twitter: @Henryscheinone
    157 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,393 employees on LinkedIn®
  • Ownership: NASDAQ:HSIC

Who Uses This Product?

  • Top Industries: Health, Wellness and Fitness
  • Company Size: 94% Small, 6% Medium

What Do G2 Reviewers Say About Lighthouse 360?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the excellent customer support from Lighthouse 360, making integration and usability seamless for their staff.
  • Users appreciate the ease of use of Lighthouse 360, finding it user-friendly and quick to integrate.
  • Users value the efficiency of Lighthouse 360, noting its ease of integration and reduced workload for staff.
  • Users highlight the easy integrations with Lighthouse 360, enhanced by excellent support and user-friendly design.
  • Users love the ease of integration and user-friendliness of Lighthouse 360, enhancing productivity and support.
Cons
  • Users desire more customization options for automated texts, wishing for greater flexibility in templates.

What Are Recent G2 Reviews of Lighthouse 360?

Relatient

At Relatient, we believe that the key to better health is better access. Better access lies at the intersection of scheduling and communication. Our Dash® platform combines best in KLAS patient self-scheduling and centralized scheduling with modern two-way patient communication tools to provide better access for patients, better utilization for providers, and better outcomes for all. For more information or to schedule a demo, visit www.relatient.com.

Average Rating: 4.8/5.0

Total Reviews: 26

How Do G2 Users Rate Relatient?

  • Workflow Management: 9.3/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 9.4/10 (Category avg: 8.5/10)
  • Patient Communications: 7.8/10 (Category avg: 8.8/10)

Who Is the Company Behind Relatient?

  • Seller: Relatient
  • Year Founded: 2012
  • HQ Location: Atlanta, GA
  • Twitter: @Relatient
    1,110 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    210 employees on LinkedIn®
  • Ownership: Private Equity

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 52% Small, 41% Medium

What Are Recent G2 Reviews of Relatient?

What Are G2 Users Discussing About Relatient?

Demandforce

Attract. Retain. Grow. Demandforce helps businesses automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation management, only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place. For more information, or to see a demo, visit www.demandforce.com.

Average Rating: 3.4/5.0

Total Reviews: 27

How Do G2 Users Rate Demandforce?

  • Workflow Management: 1.7/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 1.7/10 (Category avg: 8.5/10)
  • Patient Communications: 1.7/10 (Category avg: 8.8/10)

Who Is the Company Behind Demandforce?

Who Uses This Product?

  • Top Industries: Medical Practice
  • Company Size: 62% Small, 34% Medium

What Do G2 Reviewers Say About Demandforce?

AI-generated summary from verified user reviews

Pros
  • Users value Demandforce's real-time two-way texting, enhancing immediate communication and connectivity for better client interaction.
  • Users value Demandforce's real-time communication efficiency, enhancing client engagement and feedback collection seamlessly.
  • Users value the seamless integration of Demandforce for effortless client appointment requests through their website.
  • Users value the booking efficiency of Demandforce, as it simplifies appointment requests on their websites.
  • Users value the seamless survey integration with Demandforce, greatly enhancing client communication and gathering valuable feedback.
Cons
  • Users experience messaging issues with Demandforce, leading to unreliable client communication and significant confusion.
  • Users express frustration with poor customer support, citing unaddressed glitches and unresolved appointment confirmation issues.
  • Users report significant scheduling issues with Demandforce, leading to confusion and inefficiency in client communications.
  • Users experience frustrating slow speed with Demandforce, impacting appointment confirmations and communication efficiency.
  • Users are frustrated by the app instability of Demandforce, experiencing glitches that hinder effective communication and efficiency.

What Are Recent G2 Reviews of Demandforce?

What Are G2 Users Discussing About Demandforce?

Intergy

Intergy offers ambulatory practices a specialty-focused EHR and practice management solution that is both user-friendly and customizable. With Intergy’s tools, users can manage chronic conditions, capture payer incentives, and thrive in the world of value-based care. The ONC-certified solution has consolidated functionality that simplifies notation, automates tasks, and streamlines workflows. The Intergy ecosystem of products also includes telehealth, remote patient monitoring, chronic care management, patient portal, patient messaging, and more — all solutions fully integrated. Plus, the EHR and practice management system is available through Greenway Secure Cloud. In addition to its suite of products, Greenway offers a marketplace of vendors providing additional integrated solutions for optimal workflow efficiency. Suitable for practices with multiple locations, Intergy caters to specialties such as primary care, internal medicine, multi-specialty, OB-GYN, cardiology, pediatrics, and FQHC/CHC, with the full enterprise solution monitoring multiple locations associated with independent practice associations (IPAs), accountable care organizations (ACOs), and tribal health organizations. In August 2021, Greenway announced an investment in Intergy with a client-centric product development approach. Through this initiative, Greenway set out to deliver client-requested enhancements to streamline clinical workflows, reduce the workload, and improve patient care. More recently, the initiative’s first release delivered a batch of client-requested enhancements that positioned Intergy for future 21st Century Cures Act readiness and expanded patient confidentiality functionality. This initiative is just one example of how Greenway fuels success by delivering the innovative technology, quality services, and strategic partnership that help clients grow profitably, remain compliant, work more efficiently, and improve patient outcomes.

Average Rating: 3.8/5.0

Total Reviews: 37

How Do G2 Users Rate Intergy?

  • Workflow Management: 8.0/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 6.3/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 5.8/10 (Category avg: 8.5/10)
  • Patient Communications: 5.8/10 (Category avg: 8.8/10)

Who Is the Company Behind Intergy?

  • Seller: Greenway Health
  • Year Founded: 1977
  • HQ Location: Tampa, FL
  • Twitter: @greenway
    9,266 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,706 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 54% Small, 38% Medium

What Are Recent G2 Reviews of Intergy?

What Are G2 Users Discussing About Intergy?

DoctorLogic

DoctorLogic is an all-in-one Website Marketing Platform created exclusively for healthcare providers. The DoctorLogic software was invented to power custom-designed websites for patient acquisition, retention marketing, and practice insights that help providers connect with more people. Privately funded and based in Plano, Texas, DoctorLogic has been named to Inc. 5000’s list of Fastest Growing Companies in the United States for two consecutive years and was recently awarded Gold for Best Website Visual Appeal and Silver for Website Branding by Davey’s Awards on behalf of the Academy of Interactive & Visual Arts. DoctorLogic works with more than 3,000 healthcare providers in the field of aesthetics, dentistry, surgery, and general medical and has helped customers acquire 100+ million new website visitors with their proven experience executing medical SEO strategies that resulted in improved organic results and exceeding average conversion rates. The company’s suite of additional managed services (Social Media, Google Ads (Pay-Per-Click), Content Marketing/Blog Services, Managed Chat, and Video Production) helps provide a turn-key online marketing solution for medical practices large and small.

Average Rating: 4.1/5.0

Total Reviews: 19

How Do G2 Users Rate DoctorLogic?

  • Workflow Management: 7.6/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 6.7/10 (Category avg: 8.5/10)
  • Patient Communications: 7.0/10 (Category avg: 8.8/10)

Who Is the Company Behind DoctorLogic?

  • Seller: DoctorLogic
  • Year Founded: 2013
  • HQ Location: Plano, TX
  • Twitter: @DoctorLogicUS
    327 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    37 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Health, Wellness and Fitness
  • Company Size: 74% Small, 26% Medium

What Do G2 Reviewers Say About DoctorLogic?

AI-generated summary from verified user reviews

Cons
  • Users report numerous billing issues with DoctorLogic, including unauthorized auto-renewals and poor communication regarding contracts.
  • Users report serious payment issues with DoctorLogic, citing unexpected charges and poor communication regarding contracts.
  • Users report poor customer support, citing lack of communication and unresolved issues that affect their satisfaction.

What Are Recent G2 Reviews of DoctorLogic?

What Are G2 Users Discussing About DoctorLogic?