# Best Patient Engagement Software with Engagement Measuring Capabilities

## How Many Patient Engagement Software Products Does G2 Track?

**Total Products under this Category:** 404

### Category Stats (Aug 2026)

- **Average Rating:** 4.34/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** AbbaDox (+2.48%) - Among all products in this category, AbbaDox recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Patient Engagement Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 12,800+ Authentic Reviews
- 404+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Patient Engagement Software
 ![G2 Grid® for Patient Engagement Software plotting products by satisfaction and market presence](https://www.g2.com/categories/patient-engagement/grids.png?focus%5B%5D=19432&focus%5B%5D=48097&focus%5B%5D=140008&focus%5B%5D=1824&focus%5B%5D=155274&focus%5B%5D=87629&focus%5B%5D=154579&focus%5B%5D=30748)

Highlighted products: Birdeye, Weave, ModMed, eClinicalWorks, Curogram, NexHealth, Carepatron, and Phreesia.

Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-engagement/grids.json?focus%5B%5D=birdeye&focus%5B%5D=weave-weave&focus%5B%5D=modmed&focus%5B%5D=eclinicalworks&focus%5B%5D=curogram&focus%5B%5D=nexhealth&focus%5B%5D=carepatron&focus%5B%5D=phreesia)

**Sponsored**

### Zanda (formerly Power Diary)

Zanda is an all-in-one practice management system, built to save time, reduce stress, and keep you in control. - Calendar management: scheduling, waitlist, automated appointment reminders, and confirmations. - Documentation: customizable clinical note templates, AI-powered session transcription and refinement, and online forms. - Client portal with online booking, reschedule and cancellation options, plus online payments, access to invoices, online forms, and Telehealth. Accepting waitlist requests. - Automations: invoicing, appointment follow-ups, recalls, new client communication, and more. - Practice Notifications and Team Communication Hub, and in-platform Practice Operations Manual Built for solo practitioners and large clinics alike, Zanda supports a wide range of professionals, including psychologists, physiotherapists, speech therapists, chiropractors, counselors, and other allied health providers. To give you peace of mind, Zanda offers a 12-month Money-Back Guarantee and delivers top-tier support, including free data import. New releases: - Scored Forms (Online Forms enhancement) - This makes it easier to track client progress over time using standard outcome measures or custom assessments, without manual calculations or external tools. - Client Progress Reports - Users get a quick overview of progress alongside the ability to explore the full context behind each result, helping them stay informed and make more confident clinical decisions. - Practitioner Utilisation Report - It gives practice managers and owners immediate visibility into how practitioner time is used, helping them identify underutilized staff, quantify the impact of cancellations, and make better scheduling and revenue decisions.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1651&secure%5Bchosen_at%5D=2026-08-15T20%3A00%3A45Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=108963&secure%5Bresource_id%5D=1651&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fpatient-engagement%2Ff%2Fengagement-measuring&secure%5Btoken%5D=c3ff4ccd649a068a105cc7420141179d2a3e61afbcbb67c441cc7fb909bf52a3&secure%5Burl%5D=https%3A%2F%2Fzandahealth.com%2Fpricing%2F&secure%5Burl_type%5D=paid_promos)

### [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews)

eClinicalWorks® (eCW), a leading healthcare IT company, provides innovative software solutions to healthcare providers of all types, including health centers, ASCs, urgent care, and more. eCW has been a trusted partner in the healthcare industry since 1999, with over 180,000 physicians and more than one million medical professionals using their solutions. eCW EMR is a comprehensive, secure, scalable, intelligent cloud solution that allows providers to access their data from anywhere at any time. It features cutting-edge technology that help you develop processes and strategies to improve office efficiencies. These “AI assistants” include PRISMA, a health information search engine that brings together patient records from a variety of healthcare systems; Scribe, an automated documentation tool that saves time and enhances accuracy; and Eva, a virtual assistant that gives providers access to patient histories, health records, and scheduling at the point of care. These features streamline workflows and automate administrative tasks so providers can focus more on patient care. eCW RCM and billing services allow healthcare providers to streamline billing processes and improve their bottom line. Whether providers manage their billing in-house or outsource it to eCW, they can be assured of high-quality services and achieve up to a 98% or higher first-pass acceptance rate. The in-office billing solutions provide increased control over the billing process, improved accuracy and efficiency, and reduced costs associated with outsourcing. Providers can also automate their billing solutions using bots, which can help reduce administrative burdens and improve accuracy. For providers who prefer to outsource their billing, eCW services provide experienced billing professionals who use the latest technology and best practices to ensure timely and accurate billing while providing comprehensive reporting and analytics to help providers manage their revenue cycle. eCW offers patient engagement tools that benefit front office staff and healthcare providers. For front office staff, online check-in and online appointment booking tools can significantly reduce administrative burdens and improve patient satisfaction. For healthcare providers, tools such as Patient Portal, Messenger, healow Pay, and telehealth can improve care coordination, enhance the patient experience, and provide virtual care options. With the rise of Value-Based Care, the healthcare industry has shifted its focus from quantity to quality of care. Providers are now incentivized to deliver high-quality care that produces positive patient outcomes rather than focusing on more services. This shift has also created new challenges, particularly in care coordination, coding, and population health management. eCW bridges these gaps by offering tools including HEDIS, Chronic Care Management, Transition Care Management, Care Plan Oversight, and Remote Patient Monitoring, enabling providers to better manage patient populations, and improve care coordination. These tools help providers deliver high-quality care that meets the needs of both patients, providers, and payers, positioning them for success in the Value-Based Care landscape. eCW offers a comprehensive suite of healthcare IT solutions that help providers deliver high-quality care while improving practice efficiency and revenue cycle management.

**Average Rating:** 3.7/5.0

**Total Reviews:** 158

#### How Do G2 Users Rate eClinicalWorks?

- **Workflow Management:** 8.2/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 8.9/10 (Category avg: 8.5/10)
- **Patient Communications:** 8.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind eClinicalWorks?

- **Seller:** [eClinicalWorks](https://www.g2.com/sellers/eclinicalworks)
- **Year Founded:** 1999
- **HQ Location:** Westborough, MA
- **Twitter:** @eClinicalWorks  
21,008 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b8b70da2e0cc30cf0df789afc18ebf61eb6be06aa100e36c0f242ea5068897db&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F21867%2F&secure%5Burl_type%5D=linkedin_company_website)  
5,417 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Medical Assistant
- **Top Industries:** Hospital & Health Care, Medical Practice
- **Company Size:** 52% Small, 32% Medium

#### What Do G2 Reviewers Say About eClinicalWorks?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of eClinicalWorks, finding it user-friendly and efficient for their needs.
- Users appreciate the **easy-to-use interface** of eClinicalWorks, enhancing workflow and focus with helpful features.
- Users appreciate the **easy accessibility** of eClinicalWorks, enhancing focus and efficiency in small businesses.
- Users value the **efficient appointment scheduling** with eClinicalWorks, keeping all medical documents updated and accessible.
- Users appreciate the **booking ease** of eClinicalWorks, ensuring seamless appointment scheduling and up-to-date documents.

##### Cons

- Users find the **slow loading times** of eClinicalWorks frustrating, impacting productivity and overall experience during multitasking.
- Users experience **slow performance** with eClinicalWorks, often facing lags and frequent automatic logouts while multitasking.
- Users experience **system instability** with eClinicalWorks, facing lag and automatic logouts that hinder multitasking efficiency.
- Users often face **technical issues** with eClinicalWorks, experiencing lagging, automatic logouts, and inefficient updates.
- Users often face **login issues** , including automatic logouts and frustrating lag times affecting their workflow.

#### What Are Recent G2 Reviews of eClinicalWorks?

**["Versatile EHR for Clinical Operations, Care Coordination, and Population Health"](https://www.g2.com/survey_responses/eclinicalworks-review-12750469)**

**Rating:** 4.5/5.0 stars

_— Reneisha H._

[Read full review](https://www.g2.com/survey_responses/eclinicalworks-review-12750469)

**["Comprehensive EHR Solution, Streamlines Workflows Efficiently"](https://www.g2.com/survey_responses/eclinicalworks-review-13094240)**

**Rating:** 4.5/5.0 stars

_— Akash C._

[Read full review](https://www.g2.com/survey_responses/eclinicalworks-review-13094240)

#### What Are G2 Users Discussing About eClinicalWorks?

- [What is eClinicalWorks used for?](https://www.g2.com/discussions/what-is-eclinicalworks-used-for)

### [Phreesia](https://www.g2.com/products/phreesia/reviews)

Phreesia’s award-winning, AI-powered platform helps practices and health systems expand capacity, streamline workflows, accelerate collections and deliver modern patient experiences—without adding staff. Trusted by 4,700 healthcare organizations: With 20+ years of experience, Phreesia powers 1 in 6 U.S. patient visits (180M+ annually) and is proven to drive measurable operational and financial improvements. Highly recommended: 9 in 10 clients would recommend Phreesia. With Phreesia, you can: • Let AI handle inbound and outbound calls so your staff doesn’t have to. Automate scheduling, prescription refills, recalls, payment outreach, referrals and more with Phreesia VoiceAI—your 24/7 AI agent. • Expand your capacity and streamline patient intake: Across our network, 85% of patients check themselves in, saving 5+ minutes of staff time per visit. Maximize front-office efficiency by digitally collecting patient information, consents and medical history and more before the visit. • Get paid more, faster with flexible payment options, including Apple Pay® and Google Pay™, online payments, payment plans, card on file and more. 80%+ of patients pay their copay at point of service with Phreesia. • Eliminate paper statements—Phreesia automatically sends patients itemized digital statements as soon as their EOB is ready, helping practices get paid 4x faster. • Make scheduling effortless by letting patients self-schedule appointments on their own time. Phreesia VoiceAI handles scheduling calls and outreach, while automated reminders reduce no-shows and Appointment Accelerator® automatically fills open slots. • Reduce denials and save staff time with automated, AI-enabled eligibility and benefits verification. Phreesia confirms coverage instantly, selects the correct copay, flags out-of-network status and gives patients visibility into their benefits—helping you prevent errors, collect sooner and improve the patient experience. Let’s face it, registration = revenue. • Acquire new patients at no added cost with MediFind—our free clinician finder helps your practice get discovered and enables patients to seamlessly book appointments through embedded self-scheduling. • Close gaps in care with our robust library of clinical screening tools and customizable patient outreach messaging options. Double the number of clinical screenings you conduct by administering them automatically with Phreesia. • Engage patients in their care and provide the modern, convenient experience they expect. Across our network, 96% of patients are satisfied with their Phreesia experience. You’ll also benefit from: Actionable analytics: Gain deeper insights into intake patterns, revenue cycle metrics, appointment workflows, clinical performance and more. Privacy and security: We’re honored to have our efforts recognized with many of the industry’s most well-known certifications, including: • HITRUST CSF Certification • Payment Card Industry Data Security Standard (PCI-DSS) Level 1 Service Provider • Security Organization Control (SOC) 2 Type 2 • PCI Point-to-Point Encryption (P2PE) “Every Phreesia product helps the business do better and generate more revenue—it’s such a beautiful rhythm. Our patient population has grown tremendously, our staff is fully utilized, and we’re able to fully engage with our patients and meet them where they want to be met. We really couldn’t do it all without Phreesia.” -Liz Galvan, Practice Manager, MyOBGYN

**Average Rating:** 3.9/5.0

**Total Reviews:** 44

#### How Do G2 Users Rate Phreesia?

- **Workflow Management:** 9.7/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 9.8/10 (Category avg: 8.5/10)
- **Patient Communications:** 9.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Phreesia?

- **Seller:** [Phreesia](https://www.g2.com/sellers/phreesia)
- **Year Founded:** 2005
- **HQ Location:** Wilmington, DE
- **Twitter:** @phreesia  
1,542 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a8a7f3916ebc8e908dadb36fcd3bec30d507f110c78ad975b0a5bb1d98ba5492&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F64726%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,519 employees on LinkedIn®
- **Ownership:** NYSE: PHR

#### Who Uses This Product?

- **Who Uses This:** Office Manager
- **Top Industries:** Hospital & Health Care, Medical Practice
- **Company Size:** 56% Small, 38% Medium

#### What Do G2 Reviewers Say About Phreesia?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Phreesia, enjoying its user-friendly interface and efficient scheduling features.
- Users appreciate the **time-saving features** of Phreesia, significantly reducing check-in durations and streamlining scheduling processes.
- Users praise the **exceptional customer support** of Phreesia, noting responsiveness and proactive assistance throughout implementation and beyond.
- Users value the **intuitive and customizable features** of Phreesia, enhancing patient intake and communication efficiency.
- Users appreciate the **efficiency** of Phreesia, significantly reducing check-in times and enhancing overall productivity.

##### Cons

- Users note a **steep learning curve** for new features and training that could be more structured and cohesive.
- Users often face **technical issues** with integration and system usability, impacting efficiency and functionality negatively.
- Users report a **training deficiency** with Phreesia, finding the onboarding process and materials disorganized and challenging.
- Users find the **difficult setup** of Phreesia challenging, often leading to overwhelming experiences and persistent issues.
- Users face **insufficient guidance** in navigating Phreesia University, making it difficult to piece together training effectively.

#### What Are Recent G2 Reviews of Phreesia?

**["Empowers Remote Work with Ease"](https://www.g2.com/survey_responses/phreesia-review-12113577)**

**Rating:** 5.0/5.0 stars

_— Maripat E._

[Read full review](https://www.g2.com/survey_responses/phreesia-review-12113577)

**["Streamlined Patient Process with Ease of Use"](https://www.g2.com/survey_responses/phreesia-review-11700601)**

**Rating:** 5.0/5.0 stars

_— Karen H._

[Read full review](https://www.g2.com/survey_responses/phreesia-review-11700601)

#### What Are G2 Users Discussing About Phreesia?

- [What is phreesia check-in system?](https://www.g2.com/discussions/what-is-phreesia-check-in-system)
- [What is AR management phreesia?](https://www.g2.com/discussions/what-is-ar-management-phreesia)
- [What is phreesia?](https://www.g2.com/discussions/what-is-phreesia)
- [What is patient intake software?](https://www.g2.com/discussions/what-is-patient-intake-software) - 1 comment

### [Agentforce Health (formerly Salesforce Health Cloud)](https://www.g2.com/products/agentforce-health-formerly-salesforce-health-cloud/reviews)

Agentforce Health (formerly known as Health Cloud) is the trusted, connected, AI-first platform for healthcare, built on our deeply unified platform with healthcare-specific data models, workflows, interoperability, and compliance. It connects clinical and non-clinical data to fuel pre-built and configurable AI agents - helping you reduce employee burnout, scale personalized patient engagement and accelerate time to care. Put Patients and Members First \*Unify clinical and nonclinical data into a single, comprehensive patient or member profile with purpose-built data models for providers and payers \*Deliver seamless self-service experiences with user-friendly apps for Patient Services, Behavioral Health, Disease Surveillance, and Crisis Management \*Drive member engagement and close care gaps with data-driven segmentation, whole-person care, intelligent referrals, and proactive outreach Contain Costs and Drive Operational Efficiency. \*Get started faster with Salesforce Go. Discover features you already own, turn them on in a single click, and configure them in a streamlined interface to reduce time to value \*Navigate with confidence using the latest Salesforce UI, designed to minimize friction for clinical and administrative teams \*Automate scheduling, assessments, benefits, and care outreach with HIPAA-ready inbound and outbound voice agents \*Eliminate manual entry with Document AI to extract and digitize clinical data from forms \*Lower costs and speed time to care with guided utilization management workflows for prior authorizations, provider network management, and care coordination Deploy Pre-built Agentforce Skills Out-of-the-Box \*Provider: Patient Data EHR Retrieval, Eligibility & Benefits Verification, Provider Match, Medication Refill Requests, and more \*Payer: Claims Service & Member Coverage Assistance, Benefits Verification, Provider Network Summary, and more \*Home Health: Patient Summary & Recommendations, Quote, Benefit & Budget Creation Configure and extend tools with low-code/no-code tools on the Agentforce platform Deliver Intelligent Insights at the Point of Care \*Move beyond static reporting to predictive insights with Health Intelligence, powered by Tableau \*Enable care teams with actionable, AI-powered insights at the point of service \*Support 24/7 patient and member engagement with always-on Agentforce agents Compliance at Every Step \*Deploy AI with confidence using the Agentforce Trust Layer — built-in guardrails mask sensitive PII/PHI ensuring HIPAA adherence \*Set user-based permissions to govern patient and member data visibility Open Ecosystem for Interoperability \*Extend health systems with HL7 FHIR-aligned APIs and Agentforce MuleSoft integrations with EHR, CMS, and more \*Ingest structured and unstructured data from EHRs and claims systems using Data 360 with Zero Copy integration \*Seamlessly integrate with Agentforce 360 products like Slack, Agentforce Marketing, and Tableau

**Average Rating:** 3.9/5.0

**Total Reviews:** 34

#### How Do G2 Users Rate Agentforce Health (formerly Salesforce Health Cloud)?

- **Workflow Management:** 10.0/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 8.3/10 (Category avg: 8.5/10)
- **Patient Communications:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Agentforce Health (formerly Salesforce Health Cloud)?

- **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce)
- **Company Website:** www.salesforce.com
- **Year Founded:** 1999
- **HQ Location:** San Francisco, CA
- **Twitter:** @salesforce  
579,511 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website)  
83,223 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care
- **Company Size:** 43% Large, 32% Medium

#### What Do G2 Reviewers Say About Agentforce Health (formerly Salesforce Health Cloud)?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Agentforce Health, allowing seamless tracking of patient data without switching systems.
- Users value the **Patient 360 view** , streamlining patient progress tracking within a unified interface.
- Users value the **Patient 360 view** for its seamless integration, enhancing clinician workflow and improving patient monitoring.
- Users value the **Patient 360 view** , streamlining patient data tracking and improving clinician efficiency in care delivery.
- Users value the **Patient 360 view** for its seamless tracking of patient data, enhancing clinical efficiency.

##### Cons

- Users find the **complex interface** challenging, requiring significant effort for initial configuration and data mapping.
- Users experience **slow loading** times, especially with the "Patient Timeline" for patients with extensive historical data.
- Users face **slow performance** with the Patient Timeline, especially with extensive patient history impacting efficiency.
- Users face **complex software limitations** , especially with initial configuration and slow loading of patient data.
- Users find the **initial configuration overly complex** , requiring substantial effort and middleware for effective data mapping.

#### What Are Recent G2 Reviews of Agentforce Health (formerly Salesforce Health Cloud)?

**["Salesforce Health Cloud Review"](https://www.g2.com/survey_responses/agentforce-health-formerly-salesforce-health-cloud-review-9793294)**

**Rating:** 4.5/5.0 stars

_— Vikas S._

[Read full review](https://www.g2.com/survey_responses/agentforce-health-formerly-salesforce-health-cloud-review-9793294)

**["A Robust Platform for Patient Data, but Implementation is Heavy"](https://www.g2.com/survey_responses/agentforce-health-formerly-salesforce-health-cloud-review-12128060)**

**Rating:** 4.5/5.0 stars

_— Chintan S._

[Read full review](https://www.g2.com/survey_responses/agentforce-health-formerly-salesforce-health-cloud-review-12128060)

#### What Are G2 Users Discussing About Agentforce Health (formerly Salesforce Health Cloud)?

- [Who uses Salesforce health Cloud?](https://www.g2.com/discussions/who-uses-salesforce-health-cloud)
- [What is included in a health Cloud license?](https://www.g2.com/discussions/what-is-included-in-a-health-cloud-license)
- [How is Salesforce used in healthcare?](https://www.g2.com/discussions/how-is-salesforce-used-in-healthcare)
- [What does Salesforce health Cloud do?](https://www.g2.com/discussions/what-does-salesforce-health-cloud-do)

### [Artera](https://www.g2.com/products/artera/reviews)

Artera is a patient communication and engagement platform designed to assist healthcare providers in managing and automating interactions with patients through various channels, including text, email, phone, and voice AI agents. This innovative solution caters to a diverse range of healthcare entities, such as specialty practices, Federally Qualified Health Centers (FQHCs), health systems, and federal agencies, all of which require efficient coordination of patient communication across multiple workflows. The platform's unique structure combines its core offering, Artera Harmony, with dedicated AI Service Squads. These teams work closely with healthcare organizations to develop tailored solutions that seamlessly integrate into existing workflows and Electronic Health Record (EHR) environments. This collaborative approach ensures that each organization can optimize its patient engagement strategies while maintaining the integrity of its operational processes. Artera's key capabilities significantly enhance patient communication efficiency. The voice AI agents are particularly noteworthy, as they can manage routine patient interactions such as appointment scheduling, intake processes, referrals, payments, and care gap outreach. This automation not only reduces the administrative burden on healthcare staff but also improves the overall patient experience by providing timely and accurate responses. Additionally, the Smart Inbox feature consolidates all patient communications in one accessible location, allowing providers to maintain a complete log of conversation history and context across different practices. Automated workflows further streamline routine tasks and complex care journeys, including appointment reminders and proactive patient outreach. These workflows are designed to operate without requiring staff intervention, thanks to deep EHR integrations that facilitate seamless communication. The AI Service Squads play a critical role in this process, collaborating directly with provider teams to design, implement, and support customized AI solutions tailored to the specific needs of each practice. Artera's platform supports over 200 million patients and processes more than 2 billion communications annually, showcasing its robust capabilities in the healthcare communication landscape. With integrations into major EHR systems and a commitment to security, as evidenced by its SOC 2 Type 2, HITRUST, HIPAA compliance, and FedRAMP Class D Certification, Artera prioritizes patient data protection. Importantly, patient data is not utilized to train AI models, ensuring privacy and compliance. With over 11 years of experience in healthcare communication and recognition as the top-ranked solution in KLAS for Patient Communications in 2026, Artera stands out as a comprehensive solution for healthcare organizations seeking to enhance patient engagement and streamline communication processes.

**Average Rating:** 4.8/5.0

**Total Reviews:** 93

#### How Do G2 Users Rate Artera?

- **Workflow Management:** 9.7/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 10.0/10 (Category avg: 8.5/10)
- **Patient Communications:** 9.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Artera?

- **Seller:** [Artera](https://www.g2.com/sellers/artera)
- **Company Website:** artera.io
- **Year Founded:** 2015
- **HQ Location:** Santa Barbara, US
- **Twitter:** @Artera\_io  
762 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=976736bd41c5a021848013732114a03579b63ad72296d312b2e9f055af6ecca0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9405895%2F&secure%5Burl_type%5D=linkedin_company_website)  
293 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care, Medical Practice
- **Company Size:** 65% Medium, 18% Large

#### What Do G2 Reviewers Say About Artera?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **efficient communication tools** of Artera, enabling quick outreach to patients via various methods.
- Users highlight Artera's **user-friendly design** , making patient communication and appointment management seamless and efficient.
- Users appreciate the **quick and effective patient communication** via text, voicemail, and email, enhancing outreach efficiency.
- Users value the **quick messaging capabilities** of Artera for easy and effective patient communication.
- Users value the **mass texting feature** for its ease and efficiency in communicating quickly with patients.

##### Cons

- Users struggle with **messaging issues** , particularly in managing multiple team messages and appointment cancellations affecting workflow.
- Users find Artera has **limited features** for larger organizations, impacting efficiency in managing high patient volumes.
- Users find the **limited messaging features** hinder efficient communication, especially for managing large patient volumes.
- Users experience **communication issues** with Artera, relying on staff for replies and lacking timely notifications.
- Users find the **difficult navigation** in Artera frustrating, especially for larger organizations with numerous practices.

#### What Are Recent G2 Reviews of Artera?

**["Artera: Simple, Fast Campaigns with Easy Message Duplication"](https://www.g2.com/survey_responses/artera-review-13051576)**

**Rating:** 5.0/5.0 stars

_— Daniel A._

[Read full review](https://www.g2.com/survey_responses/artera-review-13051576)

**["Powerful Campaigns for Mass Outreach and Appointment Reminders"](https://www.g2.com/survey_responses/artera-review-13106574)**

**Rating:** 4.5/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/artera-review-13106574)

#### What Are G2 Users Discussing About Artera?

- [How does well health make money?](https://www.g2.com/discussions/how-does-well-health-make-money) - 1 comment
- [Is Well Health Technologies a buy?](https://www.g2.com/discussions/is-well-health-technologies-a-buy)
- [What is well company?](https://www.g2.com/discussions/what-is-well-company)
- [What does well app do?](https://www.g2.com/discussions/what-does-well-app-do) - 1 comment

### [MyChart](https://www.g2.com/products/mychart/reviews)

MyChart Bedside provides access to their latest lab results, a way to message their nurses and doctors, and clear, nontechnical explanations of their treatment.

**Average Rating:** 4.4/5.0

**Total Reviews:** 38

#### How Do G2 Users Rate MyChart?

- **Workflow Management:** 7.5/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 8.9/10 (Category avg: 8.5/10)
- **Patient Communications:** 9.4/10 (Category avg: 8.8/10)

#### Who Is the Company Behind MyChart?

- **Seller:** [Epic Systems](https://www.g2.com/sellers/epic-systems-750cb0d2-609a-45fe-a972-9ac8cf80bc1a)
- **Year Founded:** 1979
- **HQ Location:** Verona, WI
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2ff08c4f8eae05a807df1b7e218e92d126f6faa65063b30a916c1fcada0738db&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F163658%2F&secure%5Burl_type%5D=linkedin_company_website)  
17,254 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness
- **Company Size:** 50% Large, 38% Small

#### What Are Recent G2 Reviews of MyChart?

**["Easy Doctor Messaging and Quick Access to Test Results"](https://www.g2.com/survey_responses/mychart-review-13219905)**

**Rating:** 5.0/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/mychart-review-13219905)

**["MyChart - through eyes of a patient and a provider's personnel"](https://www.g2.com/survey_responses/mychart-review-6791215)**

**Rating:** 4.0/5.0 stars

_— Priscilla H._

[Read full review](https://www.g2.com/survey_responses/mychart-review-6791215)

#### What Are G2 Users Discussing About MyChart?

- [Is MyChart a software?](https://www.g2.com/discussions/is-mychart-a-software)
- [What is the difference between Epic and MyChart?](https://www.g2.com/discussions/what-is-the-difference-between-epic-and-mychart)
- [What are the benefits of MyChart?](https://www.g2.com/discussions/what-are-the-benefits-of-mychart) - 1 comment
- [What does MyChart app do?](https://www.g2.com/discussions/what-does-mychart-app-do)

### [Luma Health](https://www.g2.com/products/luma-health/reviews)

Luma was founded on the idea that healthcare should work better for all. Our solutions eliminate bottlenecks in the patient journey to make health systems more efficient – from scheduling and care coordination to AI fax processing. Headquartered in San Francisco, Luma serves more than 1,000 healthcare organizations in the United States, Canada, and the United Kingdom. Luma supports the care journeys of more than 100 million patients.

**Average Rating:** 4.8/5.0

**Total Reviews:** 81

#### How Do G2 Users Rate Luma Health?

- **Workflow Management:** 9.3/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 9.5/10 (Category avg: 8.5/10)
- **Patient Communications:** 9.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Luma Health?

- **Seller:** [Luma Health](https://www.g2.com/sellers/luma-health)
- **Year Founded:** 2015
- **HQ Location:** San Mateo, California
- **Twitter:** @lumahealthhq  
686 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4e3d15a86d881aa1e7579816ce015619b0fe1ecca1b0f4d4b3ca16453090685d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6403362%2F&secure%5Burl_type%5D=linkedin_company_website)  
198 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Medical Practice, Hospital & Health Care
- **Company Size:** 57% Medium, 38% Small

#### What Do G2 Reviewers Say About Luma Health?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **automation features** of Luma Health, enhancing patient engagement while minimizing the need for human intervention.
- Users value the **easy communication** with patients, facilitating quick and effective replies.
- Users appreciate the **comprehensive features** of Luma Health, enhancing patient engagement and streamlining operational efficiency.
- Users appreciate the **easy communication** with patients, enabling seamless text exchanges and quick responses.
- Users value the **outstanding customer support** of Luma Health, appreciating the team's brilliance and compassion in problem-solving.

##### Cons

- Users find the **complex interface** of Luma Health challenging, needing prior knowledge of products for effective use.
- Users face challenges with **data management** in Luma, often stemming from inaccurate or incomplete system-level data.
- Users report that **incomplete data** often leads to issues with Luma's functionality, affecting overall user experience.
- Users find Luma Health **not user-friendly** due to its complexity and the need for product familiarity to navigate successfully.
- Users find Luma Health's **system complexity** challenging, needing prior knowledge for effective use and data management.

#### What Are Recent G2 Reviews of Luma Health?

**["Effortless Patient Communication Made Easy"](https://www.g2.com/survey_responses/luma-health-review-11980167)**

**Rating:** 5.0/5.0 stars

_— Stephanie S._

[Read full review](https://www.g2.com/survey_responses/luma-health-review-11980167)

**["Luma Leads The Way"](https://www.g2.com/survey_responses/luma-health-review-9733505)**

**Rating:** 4.5/5.0 stars

_— Vonda M._

[Read full review](https://www.g2.com/survey_responses/luma-health-review-9733505)

#### What Are G2 Users Discussing About Luma Health?

- [What is patient engagement platform?](https://www.g2.com/discussions/what-is-patient-engagement-platform) - 1 comment
- [How do you use Luma health?](https://www.g2.com/discussions/how-do-you-use-luma-health) - 1 comment
- [Is Luma Health legitimate?](https://www.g2.com/discussions/is-luma-health-legitimate)
- [What does Luma Health do?](https://www.g2.com/discussions/what-does-luma-health-do)

### [Lighthouse 360](https://www.g2.com/products/lighthouse-360/reviews)

Lighthouse 360+™ is your all-in-one platform to enhance the patient experience that seamlessly integrates with any Practice Management System (PMS). Lighthouse 360+ enables dental practices of all sizes, including multi-site locations, to seamlessly integrate patient communication, reputation management, and overall practice functionality. The platform’s vendor-agnostic capabilities allows practices to benefit regardless of their PMS.

**Average Rating:** 3.7/5.0

**Total Reviews:** 18

#### How Do G2 Users Rate Lighthouse 360?

- **Workflow Management:** 7.9/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 10.0/10 (Category avg: 8.5/10)
- **Patient Communications:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Lighthouse 360?

- **Seller:** [Henry Schein One](https://www.g2.com/sellers/henry-schein-one-c2b2b9e0-09c0-490c-9b70-33bd380468f0)
- **Year Founded:** 2018
- **HQ Location:** American Fork, UTAH
- **Twitter:** @Henryscheinone  
157 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c085ea416b5e6b925e3c5a24df84d407832f0b65c7a290923f99ef7d84eef1fc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhenry-schein-one%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,388 employees on LinkedIn®
- **Ownership:** NASDAQ:HSIC

#### Who Uses This Product?

- **Top Industries:** Health, Wellness and Fitness
- **Company Size:** 94% Small, 6% Medium

#### What Do G2 Reviewers Say About Lighthouse 360?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **excellent customer support** of Lighthouse 360, making integration seamless and user-friendly.
- Users commend the **ease of use** of Lighthouse 360, highlighting its user-friendly nature and quick staff adaptation.
- Users value the **efficiency** of Lighthouse 360, as it simplifies operations and minimizes missed appointments effectively.
- Users value the **easy integration and excellent customer support** of Lighthouse 360, enhancing efficiency and user experience.
- Users appreciate the **product satisfaction** with Lighthouse 360, praising its user-friendliness and excellent customer support.

##### Cons

- Users desire more **customization options** for automated texts in Lighthouse 360 to enhance functionality.

#### What Are Recent G2 Reviews of Lighthouse 360?

**["Easy to use, Reduces missed appointments!"](https://www.g2.com/survey_responses/lighthouse-360-review-10764543)**

**Rating:** 4.0/5.0 stars

_— Verified User in Medical Practice_

[Read full review](https://www.g2.com/survey_responses/lighthouse-360-review-10764543)

**["Easily intuitive"](https://www.g2.com/survey_responses/lighthouse-360-review-6716655)**

**Rating:** 4.0/5.0 stars

_— Nicholas R._

[Read full review](https://www.g2.com/survey_responses/lighthouse-360-review-6716655)

### [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews)

NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen® Enterprise EHR offers your practice configurable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time. NextGen has its own fully integrated solutions that provide dictation, speech-to-text, direct to desktop and Ambient Listening AI technology. NextGen Mobile Pro provides these capabilities to our clients, replacing their need for additional integrated solutions. Managed cloud hosting keeps your practice secure and makes upgrades easy, though on-premise options are also available. NextGen® Enterprise PM supports patient registration and scheduling, eligibility verification, and pre-service financial clearance. It also provides rules-based charge creation, claims scrubbing and processing, and supports A/R management and collections and reporting. Your healthcare organization can benefit from robust technology and professional services that integrate with your EHR and PM system. You can enhance patient engagement, better manage your revenue cycle, optimize the management of your patient population, and expand communication with other healthcare organizations. NextGen® Office is a cloud-based EHR designed to support your practice growth, save staff time, and increase patient volume. This fully integrated clinical and billing platform features specialty-specific EHR content, mobile accessibility, a revenue cycle management system, and a convenient patient portal. Your care team can benefit from easy-to-use, cost-efficient technology that adapts to their workflow and is accessible from anywhere. They can touch, talk, or type encounter notes directly into the clinical documentation. Patients can also be empowered to manage their care as you enable them to go online to schedule appointments, request refills, schedule virtual visits, and connect with their providers.

**Average Rating:** 3.7/5.0

**Total Reviews:** 169

#### How Do G2 Users Rate NextGen Healthcare EHR?

- **Workflow Management:** 8.0/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 7.6/10 (Category avg: 8.5/10)
- **Patient Communications:** 7.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind NextGen Healthcare EHR?

- **Seller:** [NextGen Healthcare](https://www.g2.com/sellers/nextgen-healthcare)
- **Company Website:** www.nextgen.com
- **Year Founded:** 1974
- **HQ Location:** Remote
- **Twitter:** @NextGen  
21,203 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=69cda26ad2397a3cfc66daa1946cac220719acd4e10eae75910f9f9a0e2fef9c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F12738%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,193 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care, Medical Practice
- **Company Size:** 55% Medium, 39% Small

#### What Do G2 Reviewers Say About NextGen Healthcare EHR?

_AI-generated summary from verified user reviews_

##### Pros

- Users find NextGen Healthcare EHR to be **easy to manage and train** , enhancing efficiency with responsive support.
- Users find the **support and training** of NextGen Healthcare EHR to be effective and manageable for new users.
- Users find the **training process** for NextGen Healthcare EHR to be manageable and effective, enhancing overall usability.
- Users appreciate the **fast and helpful support** from NexGen, making it easy to train new users effectively.
- Users value the **customizability** of NextGen Healthcare EHR, tailoring the software to fit their specific needs.

##### Cons

- Users struggle with the **difficult navigation** of NextGen Healthcare EHR, finding it hard to use and enroll patients.
- Users find the **navigation difficult** , making it challenging for patients to efficiently access the system.
- Users find the **access issues** with the patient portal frustrating, making enrollment difficult for patients.
- Users are frustrated with the **excessive clicks required** and the limitation of accessing only one patient chart at a time.
- Users find the **confusing features** of NextGen Healthcare EHR frustrating, particularly with excessive clicks and limited chart access.

#### What Are Recent G2 Reviews of NextGen Healthcare EHR?

**["Robust Features with Slight Learning Curve"](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-12928141)**

**Rating:** 4.0/5.0 stars

_— Chez G._

[Read full review](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-12928141)

**["NextGen Healthcare EHR: Driving Efficiency and Innovation at MSO Holdings"](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-12891947)**

**Rating:** 5.0/5.0 stars

_— Jose D._

[Read full review](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-12891947)

#### What Are G2 Users Discussing About NextGen Healthcare EHR?

- [What is NextGen Healthcare EHR used for?](https://www.g2.com/discussions/what-is-nextgen-healthcare-ehr-used-for)
- [How much does NextGen EHR cost?](https://www.g2.com/discussions/how-much-does-nextgen-ehr-cost)
- [How do you use NextGen EHR?](https://www.g2.com/discussions/how-do-you-use-nextgen-ehr)
- [Who uses NextGen?](https://www.g2.com/discussions/who-uses-nextgen)
- [What is NextGen software?](https://www.g2.com/discussions/what-is-nextgen-software) - 1 comment

### [Updox](https://www.g2.com/products/updox/reviews)

With over 470k users, 68k physicians, 150 million patients and 150+ EHR integrations, Updox empowers physicians, pharmacists and other healthcare providers and staff to be more efficient and effective. We provide HIPAA-compliant electronic fax, secure text & SMS, video chat, patient reminders, broadcast messaging and so much more.

**Average Rating:** 4.4/5.0

**Total Reviews:** 102

#### How Do G2 Users Rate Updox?

- **Workflow Management:** 8.8/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 8.0/10 (Category avg: 8.5/10)
- **Patient Communications:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Updox?

- **Seller:** [EverCommerce](https://www.g2.com/sellers/evercommerce)
- **Year Founded:** 2016
- **HQ Location:** Denver, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3bc9eefe9136096fcd51bbdfa20a8076aa048f93029450d0bd6706aaa000a93a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fevercommerce%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,612 employees on LinkedIn®
- **Ownership:** NASDAQ: EVCM

#### Who Uses This Product?

- **Who Uses This:** Medical Assistant, Office Manager
- **Top Industries:** Medical Practice, Hospital & Health Care
- **Company Size:** 85% Small, 9% Medium

#### What Are Recent G2 Reviews of Updox?

**["Excellent software for online consultation"](https://www.g2.com/survey_responses/updox-review-8941267)**

**Rating:** 5.0/5.0 stars

_— Khushi P._

[Read full review](https://www.g2.com/survey_responses/updox-review-8941267)

**["Great Software!!"](https://www.g2.com/survey_responses/updox-review-8966403)**

**Rating:** 5.0/5.0 stars

_— Avinash A._

[Read full review](https://www.g2.com/survey_responses/updox-review-8966403)

#### What Are G2 Users Discussing About Updox?

- [What are the benefits and drawbacks of using Updox for patient communication?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-updox-for-patient-communication)
- [How do I fax from Updox?](https://www.g2.com/discussions/how-do-i-fax-from-updox)
- [How much does Updox cost per month?](https://www.g2.com/discussions/how-much-does-updox-cost-per-month) - 2 comments
- [Does Updox have an app?](https://www.g2.com/discussions/does-updox-have-an-app) - 1 comment
- [What is Updox used for?](https://www.g2.com/discussions/what-is-updox-used-for) - 5 comments

### [FollowMyHealth](https://www.g2.com/products/followmyhealth/reviews)

The FollowMyHealth patient portal gives patients a single point of access regardless of an individual provider’s software. Plus, discrete patient-generated data flows directly back to the EHR to automatically populate the medical record, helping providers stay up to date on their patients’ progress.

**Average Rating:** 3.5/5.0

**Total Reviews:** 21

#### How Do G2 Users Rate FollowMyHealth?

- **Workflow Management:** 9.2/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 1.7/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 10.0/10 (Category avg: 8.5/10)
- **Patient Communications:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind FollowMyHealth?

- **Seller:** [Veradigm](https://www.g2.com/sellers/veradigm)
- **Year Founded:** 1986
- **HQ Location:** Chicago, IL
- **Twitter:** @Veradigm  
453 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e27e15794136f37ea964b339d8a1dcbd1e5beeea005fe2cee3a61583ee14fafd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fveradigm%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,828 employees on LinkedIn®
- **Ownership:** NASDAQ

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness
- **Company Size:** 39% Small, 35% Large

#### What Are Recent G2 Reviews of FollowMyHealth?

**["Convenience for All"](https://www.g2.com/survey_responses/followmyhealth-review-3416048)**

**Rating:** 4.0/5.0 stars

_— Kristin B._

[Read full review](https://www.g2.com/survey_responses/followmyhealth-review-3416048)

**["awesome to use"](https://www.g2.com/survey_responses/followmyhealth-review-5268535)**

**Rating:** 5.0/5.0 stars

_— Kimberly M._

[Read full review](https://www.g2.com/survey_responses/followmyhealth-review-5268535)

#### What Are G2 Users Discussing About FollowMyHealth?

- [What is FollowMyHealth used for?](https://www.g2.com/discussions/what-is-followmyhealth-used-for)

### [Demandforce](https://www.g2.com/products/demandforce/reviews)

Attract. Retain. Grow. Demandforce helps businesses automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation management, only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place. For more information, or to see a demo, visit www.demandforce.com.

**Average Rating:** 3.4/5.0

**Total Reviews:** 27

#### How Do G2 Users Rate Demandforce?

- **Workflow Management:** 1.7/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 1.7/10 (Category avg: 8.5/10)
- **Patient Communications:** 1.7/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Demandforce?

- **Seller:** [Internet Brands](https://www.g2.com/sellers/internet-brands)
- **Year Founded:** 1998
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8dc0858352f1b98d05ff7274ffafa80d7f321fbd9efdde61f739c19f4547544e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finternet-brands%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,980 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Medical Practice
- **Company Size:** 62% Small, 34% Medium

#### What Do G2 Reviewers Say About Demandforce?

_AI-generated summary from verified user reviews_

##### Pros

- Users value Demandforce's **real-time two-way texting** , enhancing communication and responsiveness with clients efficiently.
- Users value Demandforce's **real-time two-way texting** , enhancing communication and responsiveness with clients effectively.
- Users value the **easy appointment requests** integrated into their website, enhancing client interaction and satisfaction.
- Users value the **booking efficiency** of Demandforce, facilitating seamless appointment requests directly from their websites.
- Users value the **integration with Millennium software** , enhancing client communication and feedback collection for service improvement.

##### Cons

- Users experience significant **messaging issues** with Demandforce, leading to unreliable client communication and confusion.
- Users report **poor customer support** , receiving unhelpful responses while dealing with persistent app glitches and communication issues.
- Users experience **scheduling issues** with Demandforce, including unreliable appointment confirmations and frustrating communication glitches.
- Users often experience **slow speed** with Demandforce, leading to frustrating delays in communication and appointment confirmations.
- Users express frustration with the app's **instability** , citing glitches and delays that hinder effective communication.

#### What Are Recent G2 Reviews of Demandforce?

**["Real-Time Two-Way Texting Makes Communication Effortless"](https://www.g2.com/survey_responses/demandforce-review-12063833)**

**Rating:** 5.0/5.0 stars

_— Laura B._

[Read full review](https://www.g2.com/survey_responses/demandforce-review-12063833)

**["Great software "](https://www.g2.com/survey_responses/demandforce-review-3552156)**

**Rating:** 5.0/5.0 stars

_— Daniela Bueno B._

[Read full review](https://www.g2.com/survey_responses/demandforce-review-3552156)

#### What Are G2 Users Discussing About Demandforce?

- [What is local demand force com?](https://www.g2.com/discussions/what-is-local-demand-force-com)
- [How do I use demandforce?](https://www.g2.com/discussions/how-do-i-use-demandforce)
- [What does Demandforce do?](https://www.g2.com/discussions/what-does-demandforce-do)

### [Intergy](https://www.g2.com/products/greenway-health-intergy/reviews)

Intergy offers ambulatory practices a specialty-focused EHR and practice management solution that is both user-friendly and customizable. With Intergy’s tools, users can manage chronic conditions, capture payer incentives, and thrive in the world of value-based care. The ONC-certified solution has consolidated functionality that simplifies notation, automates tasks, and streamlines workflows. The Intergy ecosystem of products also includes telehealth, remote patient monitoring, chronic care management, patient portal, patient messaging, and more — all solutions fully integrated. Plus, the EHR and practice management system is available through Greenway Secure Cloud. In addition to its suite of products, Greenway offers a marketplace of vendors providing additional integrated solutions for optimal workflow efficiency. Suitable for practices with multiple locations, Intergy caters to specialties such as primary care, internal medicine, multi-specialty, OB-GYN, cardiology, pediatrics, and FQHC/CHC, with the full enterprise solution monitoring multiple locations associated with independent practice associations (IPAs), accountable care organizations (ACOs), and tribal health organizations. In August 2021, Greenway announced an investment in Intergy with a client-centric product development approach. Through this initiative, Greenway set out to deliver client-requested enhancements to streamline clinical workflows, reduce the workload, and improve patient care. More recently, the initiative’s first release delivered a batch of client-requested enhancements that positioned Intergy for future 21st Century Cures Act readiness and expanded patient confidentiality functionality. This initiative is just one example of how Greenway fuels success by delivering the innovative technology, quality services, and strategic partnership that help clients grow profitably, remain compliant, work more efficiently, and improve patient outcomes.

**Average Rating:** 3.8/5.0

**Total Reviews:** 37

#### How Do G2 Users Rate Intergy?

- **Workflow Management:** 8.0/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 6.3/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 5.8/10 (Category avg: 8.5/10)
- **Patient Communications:** 5.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Intergy?

- **Seller:** [Greenway Health](https://www.g2.com/sellers/greenway-health-69f7bde1-3d4a-4381-9afe-a16bc8a7a187)
- **Year Founded:** 1977
- **HQ Location:** Tampa, FL
- **Twitter:** @greenway  
9,266 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=136fe83c4311e5b94ab507de3454a35f35439477a42ea3cd6d32cab4fd0af100&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F34083&secure%5Burl_type%5D=linkedin_company_website)  
1,706 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care, Medical Practice
- **Company Size:** 54% Small, 38% Medium

#### What Are Recent G2 Reviews of Intergy?

**["Intergy"](https://www.g2.com/survey_responses/intergy-review-7480825)**

**Rating:** 4.0/5.0 stars

_— Jennifer J._

[Read full review](https://www.g2.com/survey_responses/intergy-review-7480825)

**["Intergy PM, EHR, and Practice Analytics"](https://www.g2.com/survey_responses/intergy-review-4874286)**

**Rating:** 4.5/5.0 stars

_— Diana P._

[Read full review](https://www.g2.com/survey_responses/intergy-review-4874286)

#### What Are G2 Users Discussing About Intergy?

- [How do you use a greenway EMR?](https://www.g2.com/discussions/intergy-how-do-you-use-a-greenway-emr)
- [How much does Greenway EMR cost?](https://www.g2.com/discussions/intergy-how-much-does-greenway-emr-cost)
- [What is Greenway EHR?](https://www.g2.com/discussions/intergy-what-is-greenway-ehr)
- [What does intergy mean?](https://www.g2.com/discussions/what-does-intergy-mean)

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[Browse Patient Engagement Themes](/categories/patient-engagement/themes)

Benefits of Patient Engagement Software with Engagement Measuring capabilities include: Tracks and measures current and improved levels of patient engagement

Below are the top-rated Patient Engagement Software with Engagement Measuring capabilities, as verified by G2’s Research team. Real users have identified Engagement Measuring as an important function of Patient Engagement Software. Compare different products that offer this feature so you can decide which is best for your business needs.

Top Tools at a Glance

| Product | Best for | User Review |
| --- | --- | --- |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg "Product Avatar Image")](https://www.g2.com/products/birdeye/reviews)[Birdeye](https://www.g2.com/products/birdeye/reviews)[4.7/5(4,205)](https://www.g2.com/products/birdeye/reviews) | Automated patient review solicitation with PM integration | "Reputation Management Life Saver!" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_59f781932c12f2cbe314502e6312471a/weave-weave.png "Product Avatar Image")](https://www.g2.com/products/weave-weave/reviews)[Weave](https://www.g2.com/products/weave-weave/reviews)[4.6/5(433)](https://www.g2.com/products/weave-weave/reviews) | Two-way patient texting with EHR integration | "Excellent feature development; very useful and integral to our operations." |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f5ec38819ec63e0300ec332389d402e5/modmed.png "Product Avatar Image")](https://www.g2.com/products/modmed/reviews)[ModMed](https://www.g2.com/products/modmed/reviews)[4.5/5(362)](https://www.g2.com/products/modmed/reviews) | Specialty EHR-integrated patient communication and recall | "Easy-to-Use, Dependable EHR That Keeps Documentation Efficient" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ff1c555802e8f5583e002098100141e9/eclinicalworks.png "Product Avatar Image")](https://www.g2.com/products/eclinicalworks/reviews)[eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews)[3.7/5(158)](https://www.g2.com/products/eclinicalworks/reviews) | All-in-one clinical documentation with patient portal | "Versatile EHR for Clinical Operations, Care Coordination, and Population Health" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7f3713c7282c315f18892ebe9d99d1d6/nexhealth.png "Product Avatar Image")](https://www.g2.com/products/nexhealth/reviews)[NexHealth](https://www.g2.com/products/nexhealth/reviews)[4.8/5(137)](https://www.g2.com/products/nexhealth/reviews) | EMR-integrated appointment filling and digital intake | "User-Friendly and Time-Saving Dental Practice Solution" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_10508c416f4220be5d18f7bd984b4b73/curogram.png "Product Avatar Image")](https://www.g2.com/products/curogram/reviews)[Curogram](https://www.g2.com/products/curogram/reviews)[4.8/5(100)](https://www.g2.com/products/curogram/reviews) | Two-way texting with EMR-integrated appointment workflows | "Effortless Patient Communication, Needs Better Merging" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6e46c6c7696dc10128034d3e6fc5bbeb/adit.png "Product Avatar Image")](https://www.g2.com/products/adit/reviews)[Adit](https://www.g2.com/products/adit/reviews)[4.8/5(98)](https://www.g2.com/products/adit/reviews) | Two-way texting and automated appointment confirmations | "Adit is awesome!" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cc7aed9035c6802973fad1d15c816e98/phreesia.png "Product Avatar Image")](https://www.g2.com/products/phreesia/reviews)[Phreesia](https://www.g2.com/products/phreesia/reviews)[3.9/5(45)](https://www.g2.com/products/phreesia/reviews) | Pre-visit intake with EHR-integrated insurance verification | "Empowers Remote Work with Ease" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_427897322cf2c985665cd741edd2a9c3/pabau-practice-management.png "Product Avatar Image")](https://www.g2.com/products/pabau-practice-management/reviews)[Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews)[4.7/5(316)](https://www.g2.com/products/pabau-practice-management/reviews) | Automated patient journeys with digital consents | "An All-in-One Platform That Continues to Improve Our Practice" |

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