Adit Reviews & Product Details

Adit is an excellent all-in-one platform that makes managing our practice much easier. If I had to pick my "top 5" favorite things, it would be:

1. automated patient texts and reminders that reduce no-shows,

2. online scheduling and digital forms that save time,

3. a clean, user-friendly interface,

4. having payments, communication, and scheduling all in one place, and

5. a responsive support team that’s always improving the product.

Adit is so easy to use - even my doctor enjoys it! Implementation was straight-forward and we rely on Adit on a minute-by-minute basis. Review collected by and hosted on G2.com.

I honestly don't have any dislikes about Adit. The platform is comprehensive and works for us. I know some people complain about lag time or syncing issues, but we have not had any problems. Review collected by and hosted on G2.com.

I appreciate that Adit offers the same features as other companies for almost half the price. Their customer service is great too. I like how the electronic paperwork integrates with the EHR and uploads patient files without extra work from our staff. It keeps the office flow smooth, and everyone likes the text messages feature. Our patients love being able to text the office instead of being on the phone. The canned messages have been a big help, allowing for customization without retyping messages repeatedly. Review collected by and hosted on G2.com.

I dislike when we sometimes text patients by mistake because the in-house chat doesn't have a separate spot, which could help avoid this issue. Review collected by and hosted on G2.com.

I love how Adit makes everything easy, from texting patients to verifying insurance and taking payments. The texting features are easier and faster compared to my previous provider, Dentix Hub. I also find the insurance verifications to be fast and on time, which helps me verify things before patient appointments. Implementation was easy, and I really like what I have with Adit. I consider all their services valuable for my daily operations, especially the daily tasks like insurance verifications and texting. Review collected by and hosted on G2.com.

I love everything about adit makes my life easier Review collected by and hosted on G2.com.

I really like how Adit provides a streamlined way to communicate with our patients through multiple channels, as it easily integrates with our EHR system (Jane App). I appreciate the savings from not having a phone bill and the convenience of reaching out to our patient base through text, calls, and email. Google review requests are great, as is the eFax capability. The all-in-one patient communication portal simplifies things, especially for our front desk, making it very efficient. The integration with Jane App is great, and we just began the implementation of the AI agent to help answer calls during off-hours. It's nice to have patient database information right at our fingertips and know who is calling, which is very useful and saves a lot of time. Review collected by and hosted on G2.com.

I think the dashboard could be simplified a bit, although Adit recently made some changes that helped in that area. Review collected by and hosted on G2.com.

Adit helps centralize patient communication by keeping texts, calls, and reminders in one platform. It can improve response time and reduce missed appointments when it works properly. The automated reminders and messaging features are helpful for day-to-day office workflows. Review collected by and hosted on G2.com.

The platform can feel inconsistent and sometimes unreliable, with delays or issues that require frequent follow-up. Certain features are not as intuitive as expected, and troubleshooting often takes longer than ideal. Improvements in usability and support responsiveness would be helpful. Review collected by and hosted on G2.com.

Adit has made communicating with patients very easy, especially when I recently moved my practice and needed to keep patients up to date on our move. It helps with notifying patients of their appointments and when their prescriptions are ready. Adit also makes it very easy for patients to leave a review, and obtaining signatures has become much simpler. Texting with patients has been very helpful, and the internal texting is great for communications between staff members. All of these services have been helpful and are a key reason I will continue my partnership with Adit. Review collected by and hosted on G2.com.

I like everything about Adit. Review collected by and hosted on G2.com.

I like Adit because they help us keep the schedules filled by making it easy to send mass text messages to all patients who are past due, which helps fill open appointments. They have helped our website traffic improve by three times and helped us rank higher on Google. The patient communication tool is fantastic, and I appreciate the online patient forms and the online patient appointment request feature. They work very well with Dentrix, which makes our workday run very smoothly. I appreciate all aspects of their services, from the messages to dental analytics. Review collected by and hosted on G2.com.

i love everything about Adit. Some things were hard to navigate at first but once I was shown how to maneuver, I have no issues Review collected by and hosted on G2.com.

Adit integrated seamlessly with our practice management software, Dentrix Review collected by and hosted on G2.com.

I do find it a little overwhelming when I am trying to find a certain thing. Review collected by and hosted on G2.com.

I appreciate Adit's patient management and communication software for its user-friendly nature, which makes it easy for both our team and patients to use. The patient communications feature, especially the text aspect, is well-liked by our patients and enhances our engagement with them. The software's app is also very user-friendly, which has been crucial for effective patient communications and running email campaigns efficiently. I've been using Adit for three years, and it has consistently addressed our dental patient management challenges by streamlining confirming appointments and improving communication channels. This ease of use is a big factor in why I continue to expand our partnership with Adit. Despite transitioning from another service provider, Adit has proven to deliver tremendous value, making it an easy choice to recommend with a high confidence rating of 10 to peers in my industry. Review collected by and hosted on G2.com.

cannot think of anything at this time Review collected by and hosted on G2.com.

I have been using Adit for about five months at our dental practice and I am highly satisfied with all the features they offer. The platform has been instrumental in saving time for everyone in the office, which is a significant improvement from our previous provider, Peerlogic. One of the most valuable features is the ability for patients to schedule their appointments through our website, even for the next day, without needing anyone in the office to answer calls. This functionality ensures convenience for our patients and smooths our operations. Additionally, Adit's team handles insurance verification for our patients before their visits, which streamlines our workflow and avoids potential issues. I particularly appreciate the automatic text messaging feature that sends reminders to patients about their appointments, a functionality that our patients love for keeping them informed and organized about their schedules. Moreover, the support team at Adit is wonderful and very responsive, which gives me confidence in their service. The comprehensive suite of features Adit provides is instrumental in helping my practice run more efficiently, and I truly enjoy working with them. Review collected by and hosted on G2.com.

The interface some times is difficult to use, the have to many options and to find a setting is hard, but i got the great news that they are working in a new app Review collected by and hosted on G2.com.