# Adit Reviews **Vendor:** Adit **Category:** [Dental Practice Management Software](https://www.g2.com/categories/dental-practice-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 81 ## About Adit Adit is a fully integrated practice management platform that simplifies operations, communication, and patient engagement across healthcare. With advanced VoIP features like Patient Caller ID, Mobile Access, Missed Call Texts, and One-Number Communication, teams stay connected. Adit’s smart Digital Forms sync with EHRs, auto-assign based on appointment type, and trigger medical history reminders. Payments are seamless with flexible plans, Text-to-Pay, and auto ledger posting. Patient recall is optimized with auto-reminders, mass texting, and email campaigns. Analytics reveal no-show trends, recall gaps, and revenue insights. Insurance verifications are automated, Adit pulls schedules, collects missing patient info, and syncs data into the patient file. With customizable workflows, call flows, and treatment acceptance tracking, Adit brings clarity to complexity and helps practices grow with confidence. It’s time to trade in all your practice management tools for one. ## Adit Pros & Cons **What users like:** - Users value the **ease of use** of Adit, appreciating its seamless integration and comprehensive support. (33 reviews) - Users value Adit for its **efficient customer communication** , making patient interactions and internal messaging straightforward and effective. (19 reviews) - Users value Adit's **easy patient communication** , making appointment notifications and internal messaging seamless and efficient. (18 reviews) - Users value the **easy patient communication** features of Adit, enhancing appointment management and operations efficiency. (17 reviews) - Users appreciate the **ease of texting communication** with Adit, enhancing efficiency in patient interactions and operations. (17 reviews) - Users praise Adit for its **excellent customer support** , noting prompt and effective assistance throughout their operations. (16 reviews) - Texting Feature (14 reviews) - Affordable (13 reviews) - Users value Adit for its **seamless integration** with existing systems and excellent customer service, enhancing operational efficiency. (13 reviews) - Easy Integrations (12 reviews) **What users dislike:** - Users report **technical issues** with Adit, including inconsistencies and glitches that disrupt daily operations and communication. (10 reviews) - Users find Adit has **limited features** , lacking previous functionalities and complicating appointment reminders and mass texting. (5 reviews) - Users report **messaging issues** with Adit, causing disruptions in communication and frustrating operational setbacks. (4 reviews) - Users report **inconsistent usability** , experiencing delays and difficulties navigating features, suggesting a need for improved interface design. (4 reviews) - Users face **call issues** with Adit, including occasional glitches and disruptions that affect operations and communication. (3 reviews) - Complex Navigation (3 reviews) - Users report **connectivity issues** with Adit, leading to frustrating downtimes and static during calls. (3 reviews) - Difficult Navigation (3 reviews) - Users desire more **options in mass texting** and full integration with existing scheduling software for better functionality. (3 reviews) - Users express frustration with **limited integration options** in Adit, complicating workflows and payment processing. (3 reviews) ## Adit Reviews ### 1. Adit Software Streamlined Our Scheduling, Marketing, and Patient Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Adit?** Adit Software has been an absolute game-changer for our business. From the moment we started using it, everything—from patient communication to scheduling and marketing—became more streamlined and efficient. The platform is incredibly user-friendly, and the integration of tools like call tracking, online scheduling, and automated messaging saves us so much time every day. What really stands out is how responsive and helpful their support team is. Anytime we’ve had a question, they’ve been quick to jump in and provide clear, effective solutions. You can tell they genuinely care about their customers’ success. Since switching to Adit, we’ve seen a noticeable improvement in both our workflow and customer engagement. It’s rare to find software that delivers on all its promises, but Adit truly does. Highly recommend to any business looking to grow and operate more efficiently! ⭐⭐⭐⭐⭐ **What do you dislike about Adit?** Honestly, I can’t think of a single thing I don’t like about ADIT. **What problems is Adit solving and how is that benefiting you?** Adit is helping us solve several key challenges. It saves our team time by handling appointment confirmations, helps us fill last-minute openings when cancellations happen, and lets us send updated paperwork so patients can complete it before their appointments. ### 2. Outstanding Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Adit?** I have had the opportunity to work with this company for over three months now, and I’m very happy to say they are above and beyond great! Adit is simply the best and most cost-effective practice management software currently available, in my opinion. I moved over from Weave, which was awful for various reasons and far overpriced in comparison. The things I love about Adit include: the office phones, the software itself (both desktop and mobile phone apps), the highly responsive, friendly, and knowledgeable customer support team, as well as the pricing which is absolutely reasonable for the total added value it brings to our practice. If you are on the fence about trying Adit for your business or practice, do yourself a huge favor and try them out, the results will speak for themselves. Highly recommend! **What do you dislike about Adit?** The voice they use for automated reminders could use a bit of work. **What problems is Adit solving and how is that benefiting you?** Practice phone and software integration are top notch. Support team is amazing. ### 3. All-in-One Solution for Streamlined Patient Care **Rating:** 5.0/5.0 stars **Reviewed by:** Laura E. | Virtual Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Adit?** I like that Adit is an all-in-one platform that makes patient care, scheduling, and payments easier to manage in one place. It's reliable, easy to use, and keeps improving with new features like AI. I appreciate how the AI features have made certain tasks faster and more efficient, especially when the office is closed. Whenever we have issues, they respond as quickly as they can. Adit includes everything from payment processing to patient management tools, which keeps everything in one place instead of switching between different systems. The AI features help us text and call patients for payments, spot errors or missing details early, and make tracking transactions easier. Overall, it improves the speed, accuracy, and continuity of work even outside of regular hours, making day-to-day tasks so much easier. **What do you dislike about Adit?** sometime the ai can provide incorrect or misleading info to patients **What problems is Adit solving and how is that benefiting you?** I use Adit to streamline patient care and payment processing, making day-to-day tasks easier and more efficient. It consolidates everything in one place with helpful AI features, reducing missed calls, spotting errors, and improving workflow accuracy even after hours. ### 4. Efficient Patient Communication with Customizable Features **Rating:** 5.0/5.0 stars **Reviewed by:** Andre C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2026 **What do you like best about Adit?** I use Adit for patient communication which allows us to communicate effectively and efficiently with our patients and helps us to keep our schedule full. I appreciate that we don't have to spend nearly as much time on the phone confirming patients, or on inputting patient information into the computer. I find their price point most appealing; it is a great value. The easy customization of patient forms has been a major benefit. The customization allows me to really cater the software to my dental practice and make it fit for me. The customization also lets me tune appointment reminder notifications to what works best for my patient base. I also think Adit's email marketing campaigns will help in future expansion. The onboarding process went smoothly, and the representatives were all helpful and readily available. **What do you dislike about Adit?** The customer service representatives are sometimes difficult to understand. **What problems is Adit solving and how is that benefiting you?** I use Adit for patient communication, reducing time on the phone and avoiding manual data entry. ### 5. Cost-Effective, but Frequent Hiccups and Slow **Rating:** 1.0/5.0 stars **Reviewed by:** Meg S. | Practice Administrator, Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Adit?** At $399/month without Call AI Analytics, it's the most cost effective product on the market right now **What do you dislike about Adit?** There are many hiccups: the interface is bulky and clunky, the mobile app doesn't replicate the functionality of the desktop app. The constant need to contact our rep to fix things like voicemails getting cut off, calls getting dropped, people being on the phone for several rings before we get one ring, super slow app and website portal, etc. **What problems is Adit solving and how is that benefiting you?** VOiP phone service that syncs with our PMS, allowing us to know who is calling and some basic information on them before we answer the phone. ### 6. Adit Makes Practice Management Effortless and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Yvette M. | Practice Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Adit?** Adit is an excellent all-in-one platform that makes managing our practice much easier. If I had to pick my "top 5" favorite things, it would be: 1. automated patient texts and reminders that reduce no-shows, 2. online scheduling and digital forms that save time, 3. a clean, user-friendly interface, 4. having payments, communication, and scheduling all in one place, and 5. a responsive support team that’s always improving the product. Adit is so easy to use - even my doctor enjoys it! Implementation was straight-forward and we rely on Adit on a minute-by-minute basis. **What do you dislike about Adit?** I honestly don't have any dislikes about Adit. The platform is comprehensive and works for us. I know some people complain about lag time or syncing issues, but we have not had any problems. **What problems is Adit solving and how is that benefiting you?** Adit’s automated appointment reminders and online scheduling help patients remember their appointments and book themselves 24/7 — which cuts down on no-shows and keeps our schedule full. Adit's text-to-pay has been a game changer - no more unpaid accounts - no more excuses from patients. Just send a link, and they pay immediately! Having the practice analytics dashboard gives us instant visibility into key metrics like unscheduled treatment, production rates, patient retention, and collections so that we can make changes in the moment to grow and fix issues. ### 7. Efficient Communication and Cost-Effective Solutions with Adit **Rating:** 5.0/5.0 stars **Reviewed by:** Idaliza G. **Reviewed Date:** February 05, 2026 **What do you like best about Adit?** I appreciate that Adit offers the same features as other companies for almost half the price. Their customer service is great too. I like how the electronic paperwork integrates with the EHR and uploads patient files without extra work from our staff. It keeps the office flow smooth, and everyone likes the text messages feature. Our patients love being able to text the office instead of being on the phone. The canned messages have been a big help, allowing for customization without retyping messages repeatedly. **What do you dislike about Adit?** I dislike when we sometimes text patients by mistake because the in-house chat doesn't have a separate spot, which could help avoid this issue. **What problems is Adit solving and how is that benefiting you?** Adit handles everything from phones to electronic paperwork, improving office flow. It integrates with EHR, reducing staff work by uploading patient files automatically. Our patients love texting as they avoid phone calls. Canned messages save time by eliminating the need to type repeatedly. ### 8. Effortless Insurance Verification and Patient Texting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2026 **What do you like best about Adit?** I love how Adit makes everything easy, from texting patients to verifying insurance and taking payments. The texting features are easier and faster compared to my previous provider, Dentix Hub. I also find the insurance verifications to be fast and on time, which helps me verify things before patient appointments. Implementation was easy, and I really like what I have with Adit. I consider all their services valuable for my daily operations, especially the daily tasks like insurance verifications and texting. **What do you dislike about Adit?** I love everything about adit makes my life easier **What problems is Adit solving and how is that benefiting you?** I love how Adit makes texting patients, verifying insurance, and taking payments easy and fast, enhancing efficiency in my daily operations. ### 9. Adit is Great for our Dental Office! **Rating:** 5.0/5.0 stars **Reviewed by:** Lily S. | OFFICE MANAGER, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Adit?** Adit is great at keeping everything organized. I really like how easy it is to use and how user-friendly it feels. The biggest help for me has been the appointment reminders and how it handles paperwork. Customer service has also been very helpful. **What do you dislike about Adit?** There aren’t many things I dislike about Adit, but if I had to choose one, I’d say it sometimes sends too many reminders. **What problems is Adit solving and how is that benefiting you?** Adit is helping us alot with managing missed calls and voicemails. ### 10. Adit Streamlined Our Scheduling with Easy Texting and Fantastic Support. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Adit?** Adit has been a game changer for our office. Their phone confirmation and texting system makes it incredibly easy to stay connected with patients. We’ve seen a noticeable improvement in patient responsiveness and overall scheduling efficiency since implementing it. The system is user-friendly, reliable, and integrates well into our daily operations. On top of that, their support team is fantastic—quick to respond and always willing to help. Definitely a valuable tool for any practice. **What do you dislike about Adit?** They have been able to assist with any issues needed **What problems is Adit solving and how is that benefiting you?** Duplicate forms for new patients being worked on so that it does not populate again once patient has already filled electronically. ### 11. Streamlined Patient Communication with Adit **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Dan S. | Doctor of Chiropractic **Reviewed Date:** January 21, 2026 **What do you like best about Adit?** I really like how Adit provides a streamlined way to communicate with our patients through multiple channels, as it easily integrates with our EHR system (Jane App). I appreciate the savings from not having a phone bill and the convenience of reaching out to our patient base through text, calls, and email. Google review requests are great, as is the eFax capability. The all-in-one patient communication portal simplifies things, especially for our front desk, making it very efficient. The integration with Jane App is great, and we just began the implementation of the AI agent to help answer calls during off-hours. It's nice to have patient database information right at our fingertips and know who is calling, which is very useful and saves a lot of time. **What do you dislike about Adit?** I think the dashboard could be simplified a bit, although Adit recently made some changes that helped in that area. **What problems is Adit solving and how is that benefiting you?** We use Adit to streamline communication with patients through multiple channels, integrate with our EHR system, and save money by eliminating phone bills (it's a VOIP system that integrates with our computer and EHR). It simplifies tasks for our front desk, improves efficiency, and allows quick access to patient information. ### 12. Easy Text Reminders & Text to Pay That Boost Collections and Cut No-Shows **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle W. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Adit?** Text Reminders and Text to Pay. Both are easy to use and have improved our no shows, reduced staff time and increased collections. **What do you dislike about Adit?** I'm not excited about the newest version of the texting screen. It is not as user friendly, I feel like it's over complicated **What problems is Adit solving and how is that benefiting you?** Confirming appointments automatically and filling appointments when we have cancelations. ### 13. Easy Patient Texting That Keeps Us Connected **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Adit?** What I like best about Adit is that it lets us communicate with our patients via text. It makes it much easier to reach patients when they’re at work and can’t talk on the phone, so we can still stay in touch and respond quickly. **What do you dislike about Adit?** What I dislike about Adit is the online appointment system. It seems like it still needs some work. I’m not sure whether we’re not utilizing it correctly, but we’ve been running into some issues with it. **What problems is Adit solving and how is that benefiting you?** The business problem that Adit helps us solve, and that benefits us, is sending reminders to our patients while also helping us see which patients still need to be scheduled. ### 14. Good communication tool with room for improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Karla D. | Optician, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Adit?** Adit helps centralize patient communication by keeping texts, calls, and reminders in one platform. It can improve response time and reduce missed appointments when it works properly. The automated reminders and messaging features are helpful for day-to-day office workflows. **What do you dislike about Adit?** The platform can feel inconsistent and sometimes unreliable, with delays or issues that require frequent follow-up. Certain features are not as intuitive as expected, and troubleshooting often takes longer than ideal. Improvements in usability and support responsiveness would be helpful. **What problems is Adit solving and how is that benefiting you?** communication by combining reminders, texting, and calls into one platform, making it easier to manage patient follow-ups and reduce missed appointments. ### 15. Streamlined Patient Communications with Adit **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer N. **Reviewed Date:** January 16, 2026 **What do you like best about Adit?** Adit has made communicating with patients very easy, especially when I recently moved my practice and needed to keep patients up to date on our move. It helps with notifying patients of their appointments and when their prescriptions are ready. Adit also makes it very easy for patients to leave a review, and obtaining signatures has become much simpler. Texting with patients has been very helpful, and the internal texting is great for communications between staff members. All of these services have been helpful and are a key reason I will continue my partnership with Adit. **What do you dislike about Adit?** I like everything about Adit. **What problems is Adit solving and how is that benefiting you?** Adit makes patient communication easy, assisting with appointment notifications, prescription updates, and facilitating reviews. It helps my existing patients stay informed about practice changes and simplifies obtaining signatures. Texting features streamline communication between patients and staff. ### 16. Streamlined Our Dental Office with Adit **Rating:** 5.0/5.0 stars **Reviewed by:** albert m. **Reviewed Date:** December 16, 2025 **What do you like best about Adit?** I like Adit because they help us keep the schedules filled by making it easy to send mass text messages to all patients who are past due, which helps fill open appointments. They have helped our website traffic improve by three times and helped us rank higher on Google. The patient communication tool is fantastic, and I appreciate the online patient forms and the online patient appointment request feature. They work very well with Dentrix, which makes our workday run very smoothly. I appreciate all aspects of their services, from the messages to dental analytics. **What do you dislike about Adit?** i love everything about Adit. Some things were hard to navigate at first but once I was shown how to maneuver, I have no issues **What problems is Adit solving and how is that benefiting you?** Adit keeps our schedules filled with easy mass texting for appointments. It improved our website traffic 3x and Google ranking. Features like patient communication tools, online forms, and appointment requests make our workday smooth. ### 17. Adit Integrates Seamlessly with Dentrix **Rating:** 5.0/5.0 stars **Reviewed by:** Tracy B. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2026 **What do you like best about Adit?** Adit integrated seamlessly with our practice management software, Dentrix **What do you dislike about Adit?** I do find it a little overwhelming when I am trying to find a certain thing. **What problems is Adit solving and how is that benefiting you?** Adit is also connected to our care credit and our dashboard will reflect if a patient is a current Care Credit cardholder or if they are preapproved so we have some confidence in suggesting Care Credit to help patients get their needed treatment. Also, Adit is FANTASTIC at filling our hygiene openings! We send out mass emails and texts to patients who are due/ overdue. Adit has so many parameters for selecting groups of patients that would benefit from receiving correspondence. We can filter out who does not need to hear from us! ### 18. Effortless Patient Management with Adit **Rating:** 5.0/5.0 stars **Reviewed by:** Dana B. | Dentist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Adit?** I appreciate Adit's patient management and communication software for its user-friendly nature, which makes it easy for both our team and patients to use. The patient communications feature, especially the text aspect, is well-liked by our patients and enhances our engagement with them. The software's app is also very user-friendly, which has been crucial for effective patient communications and running email campaigns efficiently. I've been using Adit for three years, and it has consistently addressed our dental patient management challenges by streamlining confirming appointments and improving communication channels. This ease of use is a big factor in why I continue to expand our partnership with Adit. Despite transitioning from another service provider, Adit has proven to deliver tremendous value, making it an easy choice to recommend with a high confidence rating of 10 to peers in my industry. **What do you dislike about Adit?** cannot think of anything at this time **What problems is Adit solving and how is that benefiting you?** I find Adit improves our dental patient management through easy-to-use patient communications, including text and email campaigns, enhancing engagement and satisfaction. ### 19. Adit Revolutionized Our Dental Practice **Rating:** 5.0/5.0 stars **Reviewed by:** Dario . **Reviewed Date:** November 03, 2025 **What do you like best about Adit?** I have been using Adit for about five months at our dental practice and I am highly satisfied with all the features they offer. The platform has been instrumental in saving time for everyone in the office, which is a significant improvement from our previous provider, Peerlogic. One of the most valuable features is the ability for patients to schedule their appointments through our website, even for the next day, without needing anyone in the office to answer calls. This functionality ensures convenience for our patients and smooths our operations. Additionally, Adit's team handles insurance verification for our patients before their visits, which streamlines our workflow and avoids potential issues. I particularly appreciate the automatic text messaging feature that sends reminders to patients about their appointments, a functionality that our patients love for keeping them informed and organized about their schedules. Moreover, the support team at Adit is wonderful and very responsive, which gives me confidence in their service. The comprehensive suite of features Adit provides is instrumental in helping my practice run more efficiently, and I truly enjoy working with them. **What do you dislike about Adit?** The interface some times is difficult to use, the have to many options and to find a setting is hard, but i got the great news that they are working in a new app **What problems is Adit solving and how is that benefiting you?** I use Adit to save time at our dental practice, streamline scheduling and insurance verification, and enhance patient communication with automatic text reminders. ### 20. Effortless Communication and Stress-Free Operations **Rating:** 5.0/5.0 stars **Reviewed by:** CLARA H. **Reviewed Date:** October 31, 2025 **What do you like best about Adit?** I love the fact that Adit streamlines communications, particularly with its texting feature, which is incredibly efficient as all my patients respond to texts. The ability to see a patient's name, family information, and balance on the computer screen when they call is immensely helpful for smooth operations. Patient forms can be texted to them, with their information seamlessly downloaded into the document center, making administrative tasks easier. I can have a direct texting conversation with patients, which is convenient and effective. Adit has simplified the operations in my daily work, reducing my workload and stress significantly. The beginning price was unbeatable, and even after a year when the price increased, it remained a great value. Having patient forms for new patient paperwork or in-office agreements is great and adds considerable value to the service. Overall, using Adit makes my work easier and less stressful, which is something I truly appreciate. **What do you dislike about Adit?** nothing all is good **What problems is Adit solving and how is that benefiting you?** Adit streamlines communications with patients, simplifies operations through forms, and reduces my workload and stress. ### 21. Efficiency and Support that Stands Out **Rating:** 5.0/5.0 stars **Reviewed by:** OrthoGrace D. **Reviewed Date:** October 29, 2025 **What do you like best about Adit?** I appreciate Adit’s full integration capabilities with our PMS Open Dental, which seamlessly incorporates all transactions into the system without requiring any extra effort from my side. This integration is incredibly valuable to me and has simplified our operations. I also commend their team for the robust support and training they provided during our transition to their payment processing solutions, ensuring a smooth implementation. Furthermore, I admire their willingness to evolve and commitment to staying at the top of their game by sending internal employees to training sessions to better understand the dental industry. This proactive approach gives me confidence in their services. Overall, their ability to innovate and provide excellent service at a more affordable price than competitors, like Weave, makes them stand out. I give them a top recommendation score of ten out of ten. **What do you dislike about Adit?** There is nothing I dislike about Adit. **What problems is Adit solving and how is that benefiting you?** I use Adit to manage phones, texting, chat, payments, and reviews, seamlessly integrating with Open Dental. It enhances remote work capability, resolves hiring challenges, and provides excellent support. Adit offers a comprehensive solution at a lower cost compared to previous platforms. ### 22. Boosted Patient Engagement and Streamlined Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Wendy G. **Reviewed Date:** October 28, 2025 **What do you like best about Adit?** I appreciate Adit for its ability to enhance communication with patients, which has been instrumental in ensuring appointment confirmations and reducing no-shows. The introduction of Adit Pay has been a significant asset as it simplifies tracking patient payments and balances, making financial management more straightforward. The functionality that shows balances directly on the patient care interface helps us quickly determine whether a patient owes money or if they have cleared their balance, contributing to smoother financial operations. I also value the unlimited texting feature, which allows us to maintain constant communication with patients without worrying about limitations or additional costs. The training and support system provided by Adit is excellent—it's fast and easy to learn, which is crucial for getting the team onboard swiftly. Finally, the integration with Open Dental, facilitated by Adit, has been seamless, enhancing our practice's overall efficiency. The communication tools are a standout, providing ease and effectiveness in connecting with patients, significantly improving our daily operations. **What do you dislike about Adit?** not open weekends **What problems is Adit solving and how is that benefiting you?** I use Adit to improve patient communication and appointment confirmations, reducing no-shows. Adit Pay helps manage patient accounts effectively, and their support system is fast and easy to learn, enhancing our operations. ### 23. Edinburg Vision Center & Adit **Rating:** 5.0/5.0 stars **Reviewed by:** Alina M. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Adit?** I liked the text-to-pay feature, as it made the payment process much more convenient and efficient for both patients and our team. Patients appreciated being able to pay quickly and securely from their phones, and it helped streamline checkout and reduce friction at the front desk. **What do you dislike about Adit?** From an administrative perspective, I didn’t like that all employees have access to listen to recorded phone calls, which raises concerns around privacy, oversight, and appropriate access controls. **What problems is Adit solving and how is that benefiting you?** Adit helps reduce missed calls and makes it easier to collect outstanding balances. This has benefited us by improving communication with patients, increasing payment collection efficiency, and helping ensure fewer opportunities are missed due to unanswered calls. ### 24. Effortless Patient Communication with Adit **Rating:** 5.0/5.0 stars **Reviewed by:** Hilliard I. **Reviewed Date:** October 27, 2025 **What do you like best about Adit?** I love how Adit revolutionizes our process of texting patients regarding their appointments. It's super easy to use because the system sends the messages automatically, unlike our previous provider where we had to do it manually. This automation saves us a lot of time and effort. I also appreciate the accessibility of Adit; it's easy for both my organization and our patients to use, which adds great value. Checking insurances and running email campaigns through Adit is incredibly efficient, further simplifying our tasks. The pricing of Adit is particularly valuable, as it provides us with excellent services without straining our budget. Overall, everything about Adit is great, and I have no changes to suggest, which is why I'm likely to recommend it with a perfect score. **What do you dislike about Adit?** I like everything **What problems is Adit solving and how is that benefiting you?** I use Adit to automate patient appointment reminders, saving us from manual texting. It enhances accessibility for patients, handles insurance checks, and supports email campaigns, offering great value and cost-effectiveness. ### 25. Steady Improvements with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Chilo M. **Reviewed Date:** October 24, 2025 **What do you like best about Adit?** I have greatly appreciated the industry knowledge Adit brings to the table, and their ability to learn from others' mistakes, which is incredibly valuable. Their techniques for social media presence optimization and enhancement have yielded small but steady improvements, indicating a promising direction. The seamless integration of the Adit platform with our existing systems has also been a highlight, as it has not disrupted our workflow but enhanced it. I am particularly impressed by the quality of customer support and interaction, especially the clear communication of action items. The documentation of work performed and lessons learned provides a robust framework for continuous improvement. This comprehensive support and their expertise have encouraged me to consider continuing and potentially expanding my partnership with Adit. The high regard I have for their services is underscored by my rating of 10 out of 10, which signifies my strong likelihood to recommend them to others. **What do you dislike about Adit?** I feel there hasn't been a substantial improvement in reaching our patient acquisition goals yet. The progress has been small and incremental, which has not yet met my high expectations for dramatic improvements. I anticipate that once the systems are fully tuned, the results will be more satisfactory. **What problems is Adit solving and how is that benefiting you?** I find Adit optimizes our marketing efforts, supports SEO, and enhances our web presence, helping us gradually achieve patient acquisition goals with seamless integration and strong customer support. ### 26. Integrated Solutions and Proactive Support Elevate Our Business **Rating:** 5.0/5.0 stars **Reviewed by:** Katrice M. **Reviewed Date:** October 22, 2025 **What do you like best about Adit?** I love that Adit integrates various services under one roof, which enhances how our SEO, marketing, and website all work together seamlessly, creating a more complete package. I appreciate their proactive approach in suggesting improvements for our Google business page, marketing, and website, which helps us identify and fill gaps effectively. One of the most valuable aspects is their capability to handle some of our marketing tasks like creating PDFs that are sent out via text or email, which is not commonly provided by other vendors. This is incredibly convenient as it ties in well with their phone services. Moreover, I find their flexibility remarkable, especially in managing social media needs without the necessity for pre-organizing everything months in advance, allowing us to react to situations promptly. This level of integration and service delivery is distinctive and incredibly beneficial for our operations. **What do you dislike about Adit?** I would like Adit to add more social media platforms to their services. They currently only manage Facebook, and it would be beneficial if they included other platforms like Instagram, Snapchat, and TikTok. This expansion would reduce the need for us to manage these platforms ourselves and provide more comprehensive social media management. **What problems is Adit solving and how is that benefiting you?** I find that Adit integrates our marketing, SEO, and website seamlessly under one roof, enhancing coordination. They proactively suggest improvements for our Google business page and marketing, and they offer flexible, timely marketing services, like creating PDFs sent via text or email. ### 27. Adit is great to use **Rating:** 5.0/5.0 stars **Reviewed by:** Durango D. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Adit?** Value for your money. Text to Pay feature. Ease of programing and quick texts. Patient Forms written back into Dentrix. Recorded calls + ease of changing voicemail using the Adit App. Way to track/send faxes as well. See schedule on App as well. Support response within 24-48 hours. **What do you dislike about Adit?** Doesn't write medical history into Dentrix, but updates contact information and prints forms into Doc Center of Dentrix. Limits number of texts sent at the same time (mass texting), additional fees apply. **What problems is Adit solving and how is that benefiting you?** Patient communication, faxing, mass texting, text to pay feature, missed call text, reminder texts, new patient forms and health history forms written back into Dentrix. Custom consent forms, release of records requests. Practice Analytics for Morning Huddle, Care Credit pre-approval, future visits. ### 28. Easy Mobile Texting for Emergency Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Eddie F. | Dental Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2026 **What do you like best about Adit?** I love the texting option and the ease of using the app on my phone to communicate with emergency patients, etc **What do you dislike about Adit?** We had a few issues in the beginning, however the tech support is amazing and quick to fix any issues! **What problems is Adit solving and how is that benefiting you?** communicating easily with patients ### 29. Dental Software **Rating:** 3.5/5.0 stars **Reviewed by:** Hackensack D. | Dentistry, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Adit?** there are glitches that's frustrating but overall system is great. I can track the calls see the practice growth and 2 way texting is great. It’s the only system that integrates with Dentrix where the patients fill out the forms and automatically the info goes into Dentrix. The google ads has helped tremendously getting new patients **What do you dislike about Adit?** When costumer support is needed mostly via phone the techs seem to be learning as they go and sometimes need to figure out issue and then call back. We are left hanging with situation for some time. **What problems is Adit solving and how is that benefiting you?** Overall practice growth ### 30. All-in-One Dental Solution with Outstanding Value **Rating:** 5.0/5.0 stars **Reviewed by:** Ioana I. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2025 **What do you like best about Adit?** Adit is very user-friendly and combines all the key features a dental office needs into one convenient platform. On top of that, the value it offers for the price is truly exceptional. **What do you dislike about Adit?** There is truly nothing to dislike about Adit. We never encountered any issues, not even at the very beginning. **What problems is Adit solving and how is that benefiting you?** Adit brings all the features you need together in one place, so you don't have to juggle multiple apps throughout your day. Whether it's scheduling, setting reminders, or generating reports, everything is conveniently available within the same platform. ### 31. Excellent Value for Feature-Rich Software **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda K. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Adit?** Value for the features that we utilize. We were using another platform and it cost twice as much. **What do you dislike about Adit?** Because it is VOIP we have experienced some downtime. Although it is not often it can be stressful. **What problems is Adit solving and how is that benefiting you?** We love the text feature and the patient communication. It makes it very easy to reach our patients and for them to reach us. As well as updating important records. ### 32. Amazing Texting and Text-to-Pay—A Game Changer for Our Office **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. F. | CEO and lead optometrist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Adit?** The texting capability is amazing. Text to pay has been a game changer for our office. **What do you dislike about Adit?** Our EHR system has not been kind to us since using Adit. **What problems is Adit solving and how is that benefiting you?** It saves my staff so much time by doing the patient reminders automatically. The patient forms have also saved us tremendous time at check-in. ### 33. Adit Makes Phone Management and Patient Reminders Seamless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2026 **What do you like best about Adit?** I enjoy working with Adit thoroughly. We utilize them for phone line management for our office and it has been immensely beneficial! I pride myself on being accessible to my patiets, and Adit allows me to do so seamlessly (even away from office) and connects to our patient management systems with text reminders for appointments. **What do you dislike about Adit?** Nothing honestly! The system is very rarely not working well, and if so, it's due to local internet issues **What problems is Adit solving and how is that benefiting you?** Adit allows us to contact our patients at any and all times and be the most accessible practice in the area! ### 34. Great Communication for Our Office **Rating:** 5.0/5.0 stars **Reviewed by:** Miranda F. | Treatment Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Adit?** This app has helped our office be able to communicate with patients so easily and efficiently! **What do you dislike about Adit?** Nothing everything is working fine at the moment. **What problems is Adit solving and how is that benefiting you?** Communication with patients is easier with Adit ### 35. A Game-Changer for Patient Communication! **Rating:** 4.5/5.0 stars **Reviewed by:** britney g. | Eye Care Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Adit?** I love the two-way texting, appointment reminders, online forms, and communication tools, definitely a game-changer for reducing no-shows and improving patient contact. **What do you dislike about Adit?** Glitches with the phone or messaging system every blue moon disrupting daily operations and patient communication. **What problems is Adit solving and how is that benefiting you?** Easy communication Between staff and patients. ### 36. Affordable, User-Friendly, and Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Aja G. | dentist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Adit?** Affordable and easy to use. Their support team is responsive, as well **What do you dislike about Adit?** When the system goes down, phones and texting options go with it, which can be very frustrating in the middle of the work day. **What problems is Adit solving and how is that benefiting you?** They are attempting to make things more streamlined and user friendly. They will be powerful if they can become a one-stop-shop. ### 37. Love the Icons **Rating:** 5.0/5.0 stars **Reviewed by:** Jordyn G. | Business Team, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Adit?** It's supportive, responsive customer service. With any of our needs helps super fast. The icons are east and accesable. **What do you dislike about Adit?** The update being alittle difficult user interface **What problems is Adit solving and how is that benefiting you?** We were having problems with our text messages, I called and they were able to fix the problem in about 1 hour. ### 38. Streamlines Communication, Saves Time **Rating:** 5.0/5.0 stars **Reviewed by:** DONALD M. | Chiropractor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2026 **What do you like best about Adit?** I use Adit for phones, text, forms, review management, and tasks. It really helps with landline, text messaging, forms, review management, and internal office communication. Adit saves us time, and I find the communication with patients particularly valuable. I appreciate everything related to external and internal communication. **What do you dislike about Adit?** Nothing so far **What problems is Adit solving and how is that benefiting you?** Adit helps with landline and text communication, forms, review management, and internal office communication, saving us time. ### 39. New to ADIT **Rating:** 0.0/5.0 stars **Reviewed by:** Janet D. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Adit?** We really haven't found anything positive about ADIT other than their customer service representatives are very nice. **What do you dislike about Adit?** ADIT doesnot integrate well with Softdent at all, it has created more work for us s opposed to simplifying things. ADIT can not process insurance credit card payments from United Healthcare which is holding up a great deal of money for us. **Recommendations to others considering Adit:** ADIT is a relatively new software, buyer beware, you pay for the quality of what you get. I thin ADIT has great possibilities but there are a lot of kinks that need to be worked out to make it more user friendly and time efficient. **What problems is Adit solving and how is that benefiting you?** We have switched from WEAVE to ADIT, Weave's pricing keeps increasing, ADIT is more economical. That being said, after a month of ADIT we are switching back to WEAVE. ### 40. Outstanding Phone and Messaging Platform with Seamless Mobile App **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Adit?** What I appreciate most so far is the phone and messaging platform, especially since there is also an app available for download on your phone. **What do you dislike about Adit?** The only problem we've encountered so far is with the EHR/SYNC feature—it occasionally has issues. However, the support team is quick to resolve them. Honestly, I haven't found any other downsides yet. **What problems is Adit solving and how is that benefiting you?** The platform offers features such as patient forms, reminders, messaging, and confirmations. ### 41. Exceptional Support and Timely Issue Resolution **Rating:** 5.0/5.0 stars **Reviewed by:** melanie j. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Adit?** I love how helpful they are and they always fix our issues in a timely manner **What do you dislike about Adit?** Sometimes it disconnects from our open dental **What problems is Adit solving and how is that benefiting you?** When we disconnect they always get us up and running ### 42. Effortless to Use with Outstanding Features and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Christine D. | Business Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Adit?** Ease of use, great features and excellent customer service. **What do you dislike about Adit?** Nothing to dislike really. The only thing I would suggest is to make the daily schedule easier to see at a glance on the app. **What problems is Adit solving and how is that benefiting you?** Adit solved our problem with patient communications. The text messaging, voice recording and automated processes have helped us streamline our communication and everyone is happy! ### 43. Great Phone App and In-Office Messaging for Home and Weekend Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Adit?** Phone app for home and weekend use. In-office messaging **What do you dislike about Adit?** Length of time to update patient information from Eaglesoft takes too long **What problems is Adit solving and how is that benefiting you?** Analytics and Goals ### 44. Exceptionally User-Friendly with Lightning-Fast Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Adit?** The platform is easy to use and very user-friendly. I’ve also found their customer service to be highly responsive, often replying to us within just five minutes. **What do you dislike about Adit?** We have experienced occasional static on our phones. However, the technicians have been excellent in their efforts to help us resolve these issues. **What problems is Adit solving and how is that benefiting you?** When I first started using Adit, patients could only respond with the letter "C." Since then, the options have been expanded to include emojis and positive affirmations. ### 45. Streamlines Multiple Platforms Into One **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Adit?** Stramlines multiple platforms into one simple platform that is easy for my staff **What do you dislike about Adit?** No downsides at the moment since starting the product three months ago **What problems is Adit solving and how is that benefiting you?** It's reducing the number of third party applications that I need to run my practice. ### 46. User-Friendly and Easy to Teach, But Mobile Rescheduling Needed **Rating:** 5.0/5.0 stars **Reviewed by:** Shilpa K. | Dentist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Adit?** Adit makes patient communication very easy and love how it integrates the messages into our open dental **What do you dislike about Adit?** To add scheduling and rescheduling on the mobile site **What problems is Adit solving and how is that benefiting you?** We have not run into any business problems with Adit so far ### 47. Easy to Use with Quick, Friendly Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2026 **What do you like best about Adit?** It’s easy to use, and everything works quickly. Support has also been friendly and responsive whenever I’ve needed help. **What do you dislike about Adit?** No issues at this time. Adit always responds promptly and resolves any problems quickly. **What problems is Adit solving and how is that benefiting you?** They recently updated the online platform, and I find it really helpful for communicating with patients and keeping my schedule all in one place. ### 48. I personally don't believe this company is worth working with **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Adit?** Messages, and call tracking there over review of production and goals are nice and they have a very deep connection with open dental **What do you dislike about Adit?** Forms signatures require First/Last name email and phone number entered each and every time just to sign a form. Patients all hate it and complain about it. No work around adit promised a solution over 9 months ago and still nothing. Adit pay shows all of your financials to all of your employees and cant be hidden, basically anyone who takes payments can see your full spreadsheet as well as initiate refunds. Call tracking is great but if you want your front desk to receive faxes or go through voicemails they also have the ability to listen to calls which i dont approve off. HiPAA doesn't seem covered here. There included phone system did not work properly for over 7 months they tried correctly the issue over and over. it took them 7 months to get the inbound calls to work. what a headache. There mobile phone also didn't work for over 9 months and they claim just last week its fixed. so far its working. but i won't hold my breath unfortunately the list of problems is endless. There online booking now link does work but a major flaw that no appointment type or codes are selected like other systems. also no reminder are sent out or form links after 9pm even if the patient scheduled. Their customer service also is way too much. they call you way toooooooooo much and when they get you on the phone they never know how to help you. They also never really communicate with the last person you spoke with about all of the issues you maybe facing, they begin by asking you everything all over again and again wasting so many hours. **Recommendations to others considering Adit:** No! yes they are cheap but they have lots of issues, I also tried and used their marketing services but they royally messed that up. They used my payment information and linked my google ads to another client of theirs they ran ads for about 4 months and when i a patient sent me my ad with another (client of adit) link i was extremely upset. They never refunded me the lost of ad money but they did cancel my contract immediately as they knew they messed up royally. BTW those ads never got any calls or leads and they never understood why there marketing wasn't working hmm...... I guess it was working for another provider 1200miles away that they also serviced. Honestly they have been the biggest headache of the startup. I have no idea how a larger more established office works around all of these issues. And im looking to transfer to a different provider service once my 1 year is up unless they fix there BS. Which i dont see happening. **What problems is Adit solving and how is that benefiting you?** Auto reminders when they work. which sometime have there mind of its own. But when it works its nice Auto reviews Auto forms but they have many issues Messaging patients All in one system ***** but they over promise there ablities ### 49. Streamlines Services Effortlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Scott A. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Adit?** Streamlines most services! Love the integration with Eaglesoft. **What do you dislike about Adit?** I do not have anything to report at this time. **What problems is Adit solving and how is that benefiting you?** VoIP and messaging with patients is great as well as the patient forms integrating with Eaglesoft. ### 50. Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Advanced Dental D. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Adit?** Ease of Use. Everything is under one roof. **What do you dislike about Adit?** We cannot print payment refund receipt. patient has to wire phone number and email in consent form. **What problems is Adit solving and how is that benefiting you?** Before we use different software for everything we need. ## Adit Discussions - [What is Adit used for?](https://www.g2.com/discussions/what-is-adit-used-for) - [View Adit pricing details and edition comparison](https://www.g2.com/products/adit/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+14%3A49%3A24+-0500&secure%5Bsession_id%5D=44f417a1-860b-4f37-985f-079627775b57&secure%5Btoken%5D=7c3845f022a2eb8688f92d6ec865b5b078dca6ef9c240f6d58f6b89465d37052&format=llm_user) ## Adit Integrations - [Cloud 9](https://www.g2.com/products/cloud-9/reviews) - [Crystal Practice Management](https://www.g2.com/products/crystal-practice-management/reviews) - [Dentrix](https://www.g2.com/products/dentrix/reviews) - [Dentrix Ascend](https://www.g2.com/products/dentrix-ascend/reviews) - [Eaglesoft](https://www.g2.com/products/eaglesoft/reviews) - [Open Dental](https://www.g2.com/products/open-dental/reviews) - [PracticeWorks](https://www.g2.com/products/practiceworks/reviews) - [RevolutionEHR](https://www.g2.com/products/revolutionehr/reviews) ## Adit Features **Information Flow** - Patient Case Management - Referrals Management - Records Management **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Administrative Tools** - Insurance and Billing - Appointment Scheduling - Business Intelligence and Reporting - Document Management - Workflows **Patient Experience** - Dashboards & Reporting - Team Management - Secure Communications - Patient Experience Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Financial Tools** - Accounting - Payment Processing **Clinical Tools** - Treatment Planning - Patient Portal - Patient Engagement - Dental Imaging - e-Prescribing **Generative AI** - AI Text Summarization ## Top Adit Alternatives - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (485 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,927 reviews)