Adit Reviews & Product Details

I appreciate Adit's patient management and communication software for its user-friendly nature, which makes it easy for both our team and patients to use. The patient communications feature, especially the text aspect, is well-liked by our patients and enhances our engagement with them. The software's app is also very user-friendly, which has been crucial for effective patient communications and running email campaigns efficiently. I've been using Adit for three years, and it has consistently addressed our dental patient management challenges by streamlining confirming appointments and improving communication channels. This ease of use is a big factor in why I continue to expand our partnership with Adit. Despite transitioning from another service provider, Adit has proven to deliver tremendous value, making it an easy choice to recommend with a high confidence rating of 10 to peers in my industry. Review collected by and hosted on G2.com.

cannot think of anything at this time Review collected by and hosted on G2.com.

I have been using Adit for about five months at our dental practice and I am highly satisfied with all the features they offer. The platform has been instrumental in saving time for everyone in the office, which is a significant improvement from our previous provider, Peerlogic. One of the most valuable features is the ability for patients to schedule their appointments through our website, even for the next day, without needing anyone in the office to answer calls. This functionality ensures convenience for our patients and smooths our operations. Additionally, Adit's team handles insurance verification for our patients before their visits, which streamlines our workflow and avoids potential issues. I particularly appreciate the automatic text messaging feature that sends reminders to patients about their appointments, a functionality that our patients love for keeping them informed and organized about their schedules. Moreover, the support team at Adit is wonderful and very responsive, which gives me confidence in their service. The comprehensive suite of features Adit provides is instrumental in helping my practice run more efficiently, and I truly enjoy working with them. Review collected by and hosted on G2.com.

The interface some times is difficult to use, the have to many options and to find a setting is hard, but i got the great news that they are working in a new app Review collected by and hosted on G2.com.

I love the fact that Adit streamlines communications, particularly with its texting feature, which is incredibly efficient as all my patients respond to texts. The ability to see a patient's name, family information, and balance on the computer screen when they call is immensely helpful for smooth operations. Patient forms can be texted to them, with their information seamlessly downloaded into the document center, making administrative tasks easier. I can have a direct texting conversation with patients, which is convenient and effective. Adit has simplified the operations in my daily work, reducing my workload and stress significantly. The beginning price was unbeatable, and even after a year when the price increased, it remained a great value. Having patient forms for new patient paperwork or in-office agreements is great and adds considerable value to the service. Overall, using Adit makes my work easier and less stressful, which is something I truly appreciate. Review collected by and hosted on G2.com.

nothing all is good Review collected by and hosted on G2.com.

I appreciate Adit’s full integration capabilities with our PMS Open Dental, which seamlessly incorporates all transactions into the system without requiring any extra effort from my side. This integration is incredibly valuable to me and has simplified our operations. I also commend their team for the robust support and training they provided during our transition to their payment processing solutions, ensuring a smooth implementation. Furthermore, I admire their willingness to evolve and commitment to staying at the top of their game by sending internal employees to training sessions to better understand the dental industry. This proactive approach gives me confidence in their services. Overall, their ability to innovate and provide excellent service at a more affordable price than competitors, like Weave, makes them stand out. I give them a top recommendation score of ten out of ten. Review collected by and hosted on G2.com.

There is nothing I dislike about Adit. Review collected by and hosted on G2.com.

I appreciate Adit for its ability to enhance communication with patients, which has been instrumental in ensuring appointment confirmations and reducing no-shows. The introduction of Adit Pay has been a significant asset as it simplifies tracking patient payments and balances, making financial management more straightforward. The functionality that shows balances directly on the patient care interface helps us quickly determine whether a patient owes money or if they have cleared their balance, contributing to smoother financial operations. I also value the unlimited texting feature, which allows us to maintain constant communication with patients without worrying about limitations or additional costs. The training and support system provided by Adit is excellent—it's fast and easy to learn, which is crucial for getting the team onboard swiftly. Finally, the integration with Open Dental, facilitated by Adit, has been seamless, enhancing our practice's overall efficiency. The communication tools are a standout, providing ease and effectiveness in connecting with patients, significantly improving our daily operations. Review collected by and hosted on G2.com.

not open weekends Review collected by and hosted on G2.com.

I love how Adit revolutionizes our process of texting patients regarding their appointments. It's super easy to use because the system sends the messages automatically, unlike our previous provider where we had to do it manually. This automation saves us a lot of time and effort. I also appreciate the accessibility of Adit; it's easy for both my organization and our patients to use, which adds great value. Checking insurances and running email campaigns through Adit is incredibly efficient, further simplifying our tasks. The pricing of Adit is particularly valuable, as it provides us with excellent services without straining our budget. Overall, everything about Adit is great, and I have no changes to suggest, which is why I'm likely to recommend it with a perfect score. Review collected by and hosted on G2.com.

I like everything Review collected by and hosted on G2.com.

I have greatly appreciated the industry knowledge Adit brings to the table, and their ability to learn from others' mistakes, which is incredibly valuable. Their techniques for social media presence optimization and enhancement have yielded small but steady improvements, indicating a promising direction. The seamless integration of the Adit platform with our existing systems has also been a highlight, as it has not disrupted our workflow but enhanced it. I am particularly impressed by the quality of customer support and interaction, especially the clear communication of action items. The documentation of work performed and lessons learned provides a robust framework for continuous improvement. This comprehensive support and their expertise have encouraged me to consider continuing and potentially expanding my partnership with Adit. The high regard I have for their services is underscored by my rating of 10 out of 10, which signifies my strong likelihood to recommend them to others. Review collected by and hosted on G2.com.

I feel there hasn't been a substantial improvement in reaching our patient acquisition goals yet. The progress has been small and incremental, which has not yet met my high expectations for dramatic improvements. I anticipate that once the systems are fully tuned, the results will be more satisfactory. Review collected by and hosted on G2.com.

I love that Adit integrates various services under one roof, which enhances how our SEO, marketing, and website all work together seamlessly, creating a more complete package. I appreciate their proactive approach in suggesting improvements for our Google business page, marketing, and website, which helps us identify and fill gaps effectively. One of the most valuable aspects is their capability to handle some of our marketing tasks like creating PDFs that are sent out via text or email, which is not commonly provided by other vendors. This is incredibly convenient as it ties in well with their phone services. Moreover, I find their flexibility remarkable, especially in managing social media needs without the necessity for pre-organizing everything months in advance, allowing us to react to situations promptly. This level of integration and service delivery is distinctive and incredibly beneficial for our operations. Review collected by and hosted on G2.com.

I would like Adit to add more social media platforms to their services. They currently only manage Facebook, and it would be beneficial if they included other platforms like Instagram, Snapchat, and TikTok. This expansion would reduce the need for us to manage these platforms ourselves and provide more comprehensive social media management. Review collected by and hosted on G2.com.

Value for your money. Text to Pay feature. Ease of programing and quick texts. Patient Forms written back into Dentrix. Recorded calls + ease of changing voicemail using the Adit App. Way to track/send faxes as well. See schedule on App as well. Support response within 24-48 hours. Review collected by and hosted on G2.com.

Doesn't write medical history into Dentrix, but updates contact information and prints forms into Doc Center of Dentrix. Limits number of texts sent at the same time (mass texting), additional fees apply. Review collected by and hosted on G2.com.

there are glitches that's frustrating but overall system is great.

I can track the calls see the practice growth and 2 way texting is great.

It’s the only system that integrates with Dentrix where the patients fill out the forms and automatically the info goes into Dentrix.

The google ads has helped tremendously getting new patients Review collected by and hosted on G2.com.

When costumer support is needed mostly via phone the techs seem to be learning as they go and sometimes need to figure out issue and then call back. We are left hanging with situation for some time. Review collected by and hosted on G2.com.