As a solo practitioner, it has been exactly the phone service I was looking for regarding HIPAA compliance, keeping costs at a minimum, and auto responses. It is very easy to use.
It's been really simple to implement and use. I love that I can have a separate phone line on my current phone that is easily distinguishable from my personal line. Downloading the app and using it on my personal cell was a breeze. I had some issues with confirming my business EIN and customer service was helpful in navigating that and communicating with me along the way. I love that clients can easily call me any time and the voicemail transcription is amazing. I use this daily with my work and am so glad to have found an easy to use platform that fits my needs!
The customer service is very helpful. I needed help re-routing my number to a call center and the Spruce team went above and beyond trying to ensure that everything was working. They always answer my questions in a timely manner and the product is always working without issue.
Spruce is the leading platform for communication and care outside of the exam room.We’re committed to building quality healthcare experiences that are accessible anytime, anywhere.
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