Birdeye Pricing Overview

edit

Free Trial

Starter

Request Demo

Improve reputation and rank at the top of local search.

Growth

Request Demo

Boost sales with tools to engage and convert customers.

Dominate

Request Demo

Get everything you need to dominate in your local market.

Request a demo and provide a few details to see your customized pricing.

https://birdeye.com/pricing/?utm_source=g2crowd&utm_medium=cpc&utm_campaign=g2crowd&utm_term=price_description&utm_sfcamp=7011Q000001IhtO

Birdeye has 3 pricing editions. A free trial of Birdeye is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for Birdeye is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Birdeye must be conducted with the seller.

Pricing information was last updated on November 20, 2025

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

Perceived Cost

$$$$$

Top-Rated Alternatives

View All Alternatives

Birdeye Pricing Reviews

(2)

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

3/1/2021

"One of the best decisions for our company for accumulating reviews, and connecting with customers!"

5/5

What do you like best about Birdeye?

Customer Service. Answer all questions and remain professional. They check in on our company, ensuring we are utilizing all the products to help us succeed, which has been extremely helpful in maximizing our investment. It is very easy to learn, and if you have a question, there is always someone there to help you through the situation. We utilize social media daily to stay up-to-date with posting specials and keep the company top of mind in front of our audience. They have even helped us with our posts and posted very professional ones on our behalf. Review collected by and hosted on G2.com.

What do you dislike about Birdeye?

Nothing, I have not had any problems to dislike. Would like the price to be a little lower Review collected by and hosted on G2.com.

Recommendations to others considering Birdeye:

If you need to receive reviews for your business, Birdeye is the best. I like the chatbox as well. Review collected by and hosted on G2.com.

What problems is Birdeye solving and how is that benefiting you?

Solving the pricing, which they are working with me, since the pandemic. We are receiving much more reviews since we started Birdeye, which are very important in our business. Now that we are utilizing Social Media platforms with Birdeye, the simplicity of posting is wonderfu! Review collected by and hosted on G2.com.

Colin R.

Business System Consultant

Mid-Market (51-1000 emp.)

3/13/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Frustratingly Basic with Poor Customer Support"

0.5/5

What do you like best about Birdeye?

I think the dashboard is fairly easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Birdeye?

The dashboards are super buggy, and there are always issues with reporting and filtering. The standard out-of-the-box software is very bland and could be a lot better for what they charge. The customer service is really slow; it takes forever to resolve anything, and they often don't follow through on promises. The overall experience, including the setup process, is not good, and customer support is probably my biggest issue with this business. It's very frustrating. Review collected by and hosted on G2.com.

Response from Ciera Saldona of Birdeye

edit

Hi Colin,

Thank you for the honest feedback. I’m sorry your experience has been frustrating, especially around buggy dashboards, reporting/filtering issues, and slow follow-through from support. That’s not the experience we want any customer to have.

It’s helpful to hear that the dashboard navigation works for you, but we clearly missed the mark on reliability and responsiveness. We’d like to dig into the specific reporting and filtering problems you’re seeing, review any open tickets, and make sure you have a clear path to resolution with accurate timelines and ownership.

Please email me at ciera.saldona@birdeye.com so we can identify your account and escalate this to a senior support leader to follow up directly.

Thanks again for taking the time to share your feedback, we take it seriously and want to make it right.