[ Birdeye Reviews ](https://www.g2.com/products/birdeye/reviews) [ Birdeye Reviews ](https://www.g2.com/products/birdeye/reviews) # Birdeye Pricing Overview [Editedit](https://my.g2.com/birdeye/pricings) Free Trial Starter Contact Us [Request Demo](#) Improve reputation and rank at the top of local search. - https://birdeye.com/pricing/ - Reviews AI - Listings AI - Messaging AI Show More Growth Contact Us [Request Demo](#) Boost sales with tools to engage and convert customers. - https://birdeye.com/pricing/ - Reviews AI - Listings AI - Messaging AI - Social AI Show More Dominate Contact Us [Request Demo](#) Get everything you need to dominate in your local market. - https://birdeye.com/pricing/ - Reviews AI - Listings AI - Messaging AI - Social AI - Chatbot AI Show More Request a demo and provide a few details to see your customized pricing. https://birdeye.com/pricing/?utm\_source=g2crowd&utm\_medium=cpc&utm\_campaign=g2crowd&utm\_term=price\_description&utm\_sfcamp=7011Q000001IhtO Birdeye has 3 pricing editions. A free trial of Birdeye is also available. Look at different pricing editions below and see what edition and features meet your budget and needs. Pricing information for Birdeye is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Birdeye must be conducted with the seller. Pricing information was last updated on November 20, 2025 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 9 months ### Average Discount 9% ### Perceived Cost $$$$$ ## Top-Rated Alternatives [ ![SOCi](https://images.g2crowd.com/uploads/product/hd_favicon/75e4c84354a52cc911139badfdcfe772/soci.SVG "SOCi") SOCi 4.5/5 (4,215) ](https://www.g2.com/products/soci/reviews) [ ![HighLevel](https://images.g2crowd.com/uploads/product/hd_favicon/1b1768590601b2f3e308578289b8c50d/highlevel.svg "HighLevel") HighLevel 4.6/5 (626) ](https://www.g2.com/products/highlevel/reviews) [ ![Vendasta AI Platform](https://images.g2crowd.com/uploads/product/hd_favicon/e7d9e1faf02dca42238e56a5f4b12b54/vendasta-ai-platform.svg "Vendasta AI Platform") Vendasta AI Platform 4.5/5 (521) ](https://www.g2.com/products/vendasta-ai-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/birdeye/competitors/alternatives) ## Birdeye Pricing Reviews (2) FF Fyda F. Marketing Department Transportation/Trucking/Railroad Mid-Market (51-1000 emp.) 10/17/2023 More Options - - [Respond as Birdeye](https://www.g2.com/survey_responses/birdeye-review-8735536/official_response/new) "Birdeye is a great company to partner with!" 5/5 What do you like best about Birdeye? We have been using Birdeye's services since July 2023 and our reputation management has been streamlined and really successful from our standpoint. All of our locations appreciate the ease with which we can stay on top of our reviews and assist customers as needed through the feedback we receive. We also love having the ability to send email blasts to our customers quickly and easily. The people we work with at Birdeye are very kind, efficient and knowledgeable -- we enjoy working with them. I wouldn't hesitate to recommend this company to others! Review collected by and hosted on G2.com. What do you dislike about Birdeye? I really don't have many complaints—they are consistently responsive and helpful. My only issue is with their pricing, which tends to be fairly standard for everyone. Since our company has some locations that are smaller than others, we have to allocate our funds differently, and a more flexible pricing structure would be helpful. Review collected by and hosted on G2.com. What problems is Birdeye solving and how is that benefiting you? We could not find an email platform that worked well for us until Birdeye found us! And we also needed assistance with responding to all of our reviews and getting our online ratings up. Review collected by and hosted on G2.com. Show More Rating Updated (12/29/2025) Current UserValidated ReviewerSource: Organic ![Kevin P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin P.") KP Kevin P. Director Small-Business (50 or fewer emp.) 3/19/2026 More Options - "Poor delivery and serious cancellation concerns" 0/5 What do you like best about Birdeye? They sell their product really well. Makes you believe that they will change everything for your business. Unfortunately, it is opposite of that. Review collected by and hosted on G2.com. What do you dislike about Birdeye? Limited functionality compared to what was promised Poor follow through on implementation requests Ongoing billing despite cancellation requests Aggressive upselling even after disengagement Review collected by and hosted on G2.com. What problems is Birdeye solving and how is that benefiting you? We engaged Birdeye expecting a comprehensive customer engagement and marketing solution. Unfortunately, the actual delivery was minimal and did not align with what was presented during the sales process. Despite paying a significant monthly fee, the platform provided limited value and key deliverables were not implemented. We made multiple clear requests to cancel the subscription. These were not actioned, and billing continued. We were later told there was no record of our requests, which contradicts our documentation. This matter has now been escalated to QCAT. Recommendation: Keep away from this business. Review collected by and hosted on G2.com. Show More Response from Ciera Saldona of Birdeye [Editedit](https://www.g2.com/survey_responses/birdeye-review-12514494/official_response/edit) Thank you for sharing your feedback. We’re sorry to hear about your experience and take concerns like these very seriously. We understand that your concerns relate to the value delivered, the cancellation process, and continued billing after your requests to cancel. That is not the experience we want for any customer. We want to review the details carefully with our senior support leadership team. Please contact us directly at ciera.saldona@birdeye.com with your business name, so we can identify your account and escalate this immediately. We appreciate you bringing this to our attention. 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