Best Patient Engagement Software with Outreach / Marketing Capabilities

How Many Patient Engagement Software Products Does G2 Track?

Total Products under this Category: 452

Category Stats (Oct 2026)

  • Average Rating: 4.34/5 (↓0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Agentforce Health (formerly Salesforce Health Cloud) (+4.44%) - Among all products in this category, Agentforce Health (formerly Salesforce Health Cloud) recorded the largest rating increase compared to last month

Last updated: October 01, 2026

How Does G2 Rank Patient Engagement Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 13,100+ Authentic Reviews
  • 452+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Patient Engagement Software

G2 Grid® for Patient Engagement Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, Weave, Agentforce Health (formerly Salesforce Health Cloud), NexHealth, Carepatron, Curogram, Pabau Practice Management, and Adit.

Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-engagement/grids.json?focus%5B%5D=birdeye&focus%5B%5D=weave-weave&focus%5B%5D=agentforce-health-formerly-salesforce-health-cloud&focus%5B%5D=nexhealth&focus%5B%5D=carepatron&focus%5B%5D=curogram&focus%5B%5D=pabau-practice-management&focus%5B%5D=adit)

Agentforce Health (formerly Salesforce Health Cloud)

Agentforce Health (formerly known as Health Cloud) is the trusted, connected, AI-first platform for healthcare, built on our deeply unified platform with healthcare-specific data models, workflows, interoperability, and compliance. It connects clinical and non-clinical data to fuel pre-built and configurable AI agents - helping you reduce employee burnout, scale personalized patient engagement and accelerate time to care. Put Patients and Members First *Unify clinical and nonclinical data into a single, comprehensive patient or member profile with purpose-built data models for providers and payers *Deliver seamless self-service experiences with user-friendly apps for Patient Services, Behavioral Health, Disease Surveillance, and Crisis Management *Drive member engagement and close care gaps with data-driven segmentation, whole-person care, intelligent referrals, and proactive outreach Contain Costs and Drive Operational Efficiency. *Get started faster with Salesforce Go. Discover features you already own, turn them on in a single click, and configure them in a streamlined interface to reduce time to value *Navigate with confidence using the latest Salesforce UI, designed to minimize friction for clinical and administrative teams *Automate scheduling, assessments, benefits, and care outreach with HIPAA-ready inbound and outbound voice agents *Eliminate manual entry with Document AI to extract and digitize clinical data from forms *Lower costs and speed time to care with guided utilization management workflows for prior authorizations, provider network management, and care coordination Deploy Pre-built Agentforce Skills Out-of-the-Box *Provider: Patient Data EHR Retrieval, Eligibility & Benefits Verification, Provider Match, Medication Refill Requests, and more *Payer: Claims Service & Member Coverage Assistance, Benefits Verification, Provider Network Summary, and more *Home Health: Patient Summary & Recommendations, Quote, Benefit & Budget Creation Configure and extend tools with low-code/no-code tools on the Agentforce platform Deliver Intelligent Insights at the Point of Care *Move beyond static reporting to predictive insights with Health Intelligence, powered by Tableau *Enable care teams with actionable, AI-powered insights at the point of service *Support 24/7 patient and member engagement with always-on Agentforce agents Compliance at Every Step *Deploy AI with confidence using the Agentforce Trust Layer — built-in guardrails mask sensitive PII/PHI ensuring HIPAA adherence *Set user-based permissions to govern patient and member data visibility Open Ecosystem for Interoperability *Extend health systems with HL7 FHIR-aligned APIs and Agentforce MuleSoft integrations with EHR, CMS, and more *Ingest structured and unstructured data from EHRs and claims systems using Data 360 with Zero Copy integration *Seamlessly integrate with Agentforce 360 products like Slack, Agentforce Marketing, and Tableau

Average Rating: 4.0/5.0

Total Reviews: 82

How Do G2 Users Rate Agentforce Health (formerly Salesforce Health Cloud)?

  • Workflow Management: 10.0/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 8.3/10 (Category avg: 8.5/10)
  • Patient Communications: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Agentforce Health (formerly Salesforce Health Cloud)?

  • Seller: Salesforce
  • Company Website:
  • Year Founded: 1999
  • HQ Location: San Francisco, CA
  • Twitter: @salesforce
    579,511 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    89,711 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Health, Wellness and Fitness
  • Company Size: 46% Large, 28% Small

What Do G2 Reviewers Say About Agentforce Health (formerly Salesforce Health Cloud)?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Agentforce Health, simplifying patient tracking with seamless integration of data.
  • Users value the Patient 360 view, which seamlessly integrates Care Observations for efficient patient tracking.
  • Users value the Patient 360 view, enhancing clinician efficiency by integrating vital tracking within the platform.
  • Users value the Patient 360 view for its seamless integration of Care Observations, enhancing patient tracking and clinician workflow.
  • Users value the Patient 360 view, facilitating seamless access to vital patient data without switching systems.
Cons
  • Users find the initial configuration overly complex, hindering efficient integration and performance within Agentforce Health.
  • Users experience slow loading times, especially with the "Patient Timeline," causing frustration during critical moments.
  • Users find the slow performance of the Patient Timeline frustrating, especially with numerous historical records involved.
  • Users struggle with complex initial configuration and slow performance, impacting the overall usability of Health Cloud.
  • Users find the initial system complexity overwhelming, especially with data mapping and slow loading times for patient records.

What Are Recent G2 Reviews of Agentforce Health (formerly Salesforce Health Cloud)?

What Are G2 Users Discussing About Agentforce Health (formerly Salesforce Health Cloud)?

Pabau Practice Management

Pabau is the all-in-one practice management platform built to help healthcare clinics and med spas run smarter, grow faster, and deliver outstanding client care. Trusted by over 3500 practices worldwide, Pabau acts as your mission control – combining powerful revenue-driving tools with smart automations that save time and reduce admin. From integrated payments and card-on-file charging to EMRs, charting, calendars, online bookings, inventory tracking, and before-and-after photo storage – everything you need is in one place. Automate pre-care and after-care emails, send appointment reminders via SMS or email, manage your reputation, and run multi-location operations effortlessly. With Pabau, you’ll spend less time on admin and more time doing what you do best – while your marketing runs in the background.

Average Rating: 4.7/5.0

Total Reviews: 327

How Do G2 Users Rate Pabau Practice Management?

  • Workflow Management: 9.3/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 9.2/10 (Category avg: 8.5/10)
  • Patient Communications: 9.4/10 (Category avg: 8.8/10)

Who Is the Company Behind Pabau Practice Management?

  • Seller: Pabau
  • Year Founded: 2012
  • HQ Location: London, England
  • Twitter: @PabauCRM
    653 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    168 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Director, Owner
  • Top Industries: Medical Practice, Health, Wellness and Fitness
  • Company Size: 99% Small, 1% Medium

What Do G2 Reviewers Say About Pabau Practice Management?

AI-generated summary from verified user reviews

Pros
  • Users highly value the first-class customer support from Pabau Practice Management, enhancing their overall positive experience.
  • Users find Pabau Practice Management's ease of use remarkable, appreciating its intuitive interface and comprehensive functionality.
  • Users find the helpful support from Pabau essential, ensuring a smooth onboarding and client management experience.
  • Users commend the outstanding staff support from Pabau, highlighting their dedication and helpfulness in resolving issues.
  • Users appreciate the ease of use and comprehensive options in Pabau, making client management seamless and efficient.
Cons
  • Users report occasional technical issues with Pabau, including system errors and connection problems that hinder functionality.
  • Users find the complex setup of Pabau Practice Management slightly confusing, though helpful staff provide support.
  • Users note that the difficult learning curve of Pabau can be overwhelming for newcomers transitioning from simpler systems.
  • Users find the limited features of Pabau Practice Management hinder usability and overall effectiveness in practice management.
  • Users find the difficult setup challenging but appreciate the helpful staff and regular guidance provided.

What Are Recent G2 Reviews of Pabau Practice Management?

What Are G2 Users Discussing About Pabau Practice Management?

Klara

Constant phone calls lead to long wait times, fragmented communication, endless phone tag, unhappy patients, and staff burnout. With Klara, medical practices are able to improve their operational efficiency and centralize patient communication channels with a true system of engagement, integrated with the leading EHRs, and used throughout the entire practice. Every touchpoint throughout the patient journey can be automated with Klara, from appointment reminders to post-visit instructions and beyond. Practices can also communicate with third-party healthcare providers, such as pharmacies, to reduce the time it takes for things like prior authorizations to get approved. Improving patient care and collaboration is as easy as texting. Klara is a leader in patient communication and collaboration whose platform empowers patients to take more control of their healthcare experience and practices to increase efficiency. We help HIPAA-compliant healthcare providers effectively communicate with their patients by transforming high phone volume into two-way messaging. Medical practices across specialties such as dermatology, plastic surgery, OBGYN, family and internal medicine, otolaryngology, pediatrics, primary care, and many more use Klara to improve their patient experience while streamlining their internal administrative workflows.

Average Rating: 4.6/5.0

Total Reviews: 105

How Do G2 Users Rate Klara?

  • Workflow Management: 9.2/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 9.0/10 (Category avg: 8.5/10)
  • Patient Communications: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Klara?

  • Seller: Klara
  • Company Website:
  • Year Founded: 2013
  • HQ Location: New York, NY
  • LinkedIn® Page: www.linkedin.com
    89 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Medical Practice, Hospital & Health Care
  • Company Size: 72% Small, 21% Medium

What Do G2 Reviewers Say About Klara?

AI-generated summary from verified user reviews

Pros
  • Users value the easy communication with patients through Klara, ensuring a safe and accessible experience for all.
  • Users appreciate the ease of use of Klara, highlighting its user-friendly features and seamless patient communication.
  • Users value the ease of patient communication, noting its accessibility and convenience for reaching out to patients.
  • Users appreciate the efficiency of texting communication with Klara, significantly enhancing patient interactions and reducing phone calls.
  • Users find Klara's user interface easy and intuitive, enhancing productivity and streamlining patient interactions effortlessly.
Cons
  • Users are frustrated with Klara's limited features, as they face glitches and lack of editing capabilities.
  • Users report messaging issues in Klara, finding the setup glitchy and communication inefficient, requiring too many manual steps.
  • Users struggle with search issues, unable to find closed conversations, complicating follow-ups and patient communications.
  • Users struggle with communication issues on Klara, facing difficulties in accessing past conversations and receiving timely support.
  • Users find the limited messaging features of Klara frustrating, impacting communication with patients, especially older individuals.

What Are Recent G2 Reviews of Klara?

What Are G2 Users Discussing About Klara?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works
Connect G2 to ChatGPTConnect G2 to Claude

Solutionreach

Accelerate your revenue cycle with a unified, customizable patient messaging solution that streamlines the patient journey from first appointment to final payment. Solutionreach is the easy-to-use communications solution that helps build personalized patient relationships, improves care outcomes, optimizes staff time, and drives revenue We transform your patient communications while integrating seamlessly into existing operations. For 24 years, Solutionreach has kept offices running smoothly daily by growing revenue, and reducing no-shows for healthcare customers of all sizes with our industry-leading platform and service reliability. To learn how to get happier patients and staff with Solutionreach, visit www.solutionreach.com.

Average Rating: 4.3/5.0

Total Reviews: 167

How Do G2 Users Rate Solutionreach?

  • Workflow Management: 8.3/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 8.5/10 (Category avg: 8.5/10)
  • Patient Communications: 8.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Solutionreach?

  • Seller: Solutionreach
  • Year Founded: 2000
  • HQ Location: Lehi, UT
  • Twitter: @solutionreach
    1,828 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    305 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager
  • Top Industries: Medical Practice, Hospital & Health Care
  • Company Size: 88% Small, 9% Medium

What Do G2 Reviewers Say About Solutionreach?

AI-generated summary from verified user reviews

Pros
  • Users love the easy appointment scheduling with Solutionreach, enhancing communication and staff satisfaction.
  • Users love Solutionreach for its streamlined patient communication and effortless scheduling experience for both staff and patients.
  • Users value the efficient communication of Solutionreach, facilitating quick updates and reaching customers effectively.
  • Users value the communication ease of Solutionreach, finding it quick to send newsletters and updates efficiently.
  • Users value the communication efficiency of Solutionreach, enabling quick outreach to all customers effortlessly.
Cons
  • Users find the frequent updates of Solutionreach frustrating, especially with changes that disrupt workflow and usability.
  • Users find the browser requirement inconvenient, causing frustration and accidental closures after the latest update.
  • Users find the inefficient updates frustrating as it requires manual browser access, leading to frequent accidental closures.
  • Users find the lack of a pay per use payments option to be a significant drawback of Solutionreach.
  • Users are frustrated with the update issues that require manual browser access, complicating the user experience.

What Are Recent G2 Reviews of Solutionreach?

What Are G2 Users Discussing About Solutionreach?

Artera

Artera is a patient communication and engagement platform designed to assist healthcare providers in managing and automating interactions with patients through various channels, including text, email, phone, and voice AI agents. This innovative solution caters to a diverse range of healthcare entities, such as specialty practices, Federally Qualified Health Centers (FQHCs), health systems, and federal agencies, all of which require efficient coordination of patient communication across multiple workflows. The platform's unique structure combines its core offering, Artera Harmony, with dedicated AI Service Squads. These teams work closely with healthcare organizations to develop tailored solutions that seamlessly integrate into existing workflows and Electronic Health Record (EHR) environments. This collaborative approach ensures that each organization can optimize its patient engagement strategies while maintaining the integrity of its operational processes. Artera's key capabilities significantly enhance patient communication efficiency. The voice AI agents are particularly noteworthy, as they can manage routine patient interactions such as appointment scheduling, intake processes, referrals, payments, and care gap outreach. This automation not only reduces the administrative burden on healthcare staff but also improves the overall patient experience by providing timely and accurate responses. Additionally, the Smart Inbox feature consolidates all patient communications in one accessible location, allowing providers to maintain a complete log of conversation history and context across different practices. Automated workflows further streamline routine tasks and complex care journeys, including appointment reminders and proactive patient outreach. These workflows are designed to operate without requiring staff intervention, thanks to deep EHR integrations that facilitate seamless communication. The AI Service Squads play a critical role in this process, collaborating directly with provider teams to design, implement, and support customized AI solutions tailored to the specific needs of each practice. Artera's platform supports over 200 million patients and processes more than 2 billion communications annually, showcasing its robust capabilities in the healthcare communication landscape. With integrations into major EHR systems and a commitment to security, as evidenced by its SOC 2 Type 2, HITRUST, HIPAA compliance, and FedRAMP Class D Certification, Artera prioritizes patient data protection. Importantly, patient data is not utilized to train AI models, ensuring privacy and compliance. With over 11 years of experience in healthcare communication and recognition as the top-ranked solution in KLAS for Patient Communications in 2026, Artera stands out as a comprehensive solution for healthcare organizations seeking to enhance patient engagement and streamline communication processes.

Average Rating: 4.8/5.0

Total Reviews: 94

How Do G2 Users Rate Artera?

  • Workflow Management: 9.7/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 10.0/10 (Category avg: 8.5/10)
  • Patient Communications: 9.5/10 (Category avg: 8.8/10)

Who Is the Company Behind Artera?

  • Seller: Artera
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Santa Barbara, US
  • Twitter: @Artera_io
    762 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    289 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 65% Medium, 18% Large

What Do G2 Reviewers Say About Artera?

AI-generated summary from verified user reviews

Pros
  • Users value the quick and versatile communication capabilities of Artera, enhancing patient outreach effectively.
  • Users value the ease of use of Artera, enhancing communication and simplifying appointment management for patients.
  • Users value the effective patient communication features of Artera, enabling quick outreach and two-way messaging.
  • Users value the quick and effective texting communication that enhances outreach and engagement with patients.
  • Users love the mass texting feature of Artera for its ease of use and efficient patient communication.
Cons
  • Users highlight the messaging issues in Artera, noting challenges with filtering and missed notifications.
  • Users find the limited features of Artera challenging, especially for managing high patient volumes in larger organizations.
  • Users find the limited messaging features of Artera hinder efficient communication and organization for managing high patient volumes.
  • Users experience communication issues due to a lack of notifications for new messages and channel activity.
  • Users find the difficult navigation in Artera frustrating, particularly in scaling features for larger organizations.

What Are Recent G2 Reviews of Artera?

What Are G2 Users Discussing About Artera?

DearDoc

DearDoc provides over 2,500+ doctors, physicians, and health and wellness practitioners with a suite of cloud-based tools and services designed to help doctors get more patients, run their practices more efficiently, and improve patient experience. DearDoc offers solutions for every stage of the patient journey, including an AI Smartchat, Autodialer and Review Generator, testimonial displayer, text-to-pay software, and a telemedicine platform. DearDoc also provides creative and technical support services for enhanced patient acquisition and experience including website design, SEO services, Social Media Management, and Google Integration.

Average Rating: 4.6/5.0

Total Reviews: 52

How Do G2 Users Rate DearDoc?

  • Workflow Management: 8.9/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 9.2/10 (Category avg: 8.5/10)
  • Patient Communications: 9.1/10 (Category avg: 8.8/10)

Who Is the Company Behind DearDoc?

  • Seller: Deardoc
  • Year Founded: 2019
  • HQ Location: New York, New York
  • Twitter: @getDearDoc
    40 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    128 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Health, Wellness and Fitness, Medical Practice
  • Company Size: 94% Small, 6% Medium

What Do G2 Reviewers Say About DearDoc?

AI-generated summary from verified user reviews

Pros
  • Users value the efficient patient communication of DearDoc, enhancing engagement and minimizing front desk workload.
  • Users find DearDoc to be extremely user-friendly, with seamless integration and efficient AI chat for patient engagement.
  • Users value the efficient appointment scheduling with DearDoc, ensuring no calls are missed and converting inquiries into bookings.
  • Users appreciate the instant response time of DearDoc, ensuring patient inquiries are addressed swiftly and effectively.
  • Users love how DearDoc's AI chat efficiently engages patients, swiftly answering questions and streamlining the scheduling process.
Cons
  • Users express frustration over misleading marketing, claiming deceptive sales tactics and false guarantees contributed to their dissatisfaction.
  • Users frequently face payment issues with DearDoc, including unexpected charges and inadequate support for cancellations.
  • Users report severe issues with poor customer support, experiencing delays, miscommunication, and frustrating service delivery.
  • Users experience significant billing issues with DearDoc, facing unfulfilled guarantees and unresponsive support during onboarding.
  • Users find the complex interface bewildering due to an overwhelming number of customization options.

What Are Recent G2 Reviews of DearDoc?

What Are G2 Users Discussing About DearDoc?

Raintree Systems

Raintree is a comprehensive rehabilitation and physical therapy software solution designed to assist enterprise and large therapy provider organizations in managing patient care and business operations. With a focus on the unique needs of rehabilitation practices, Raintree supports over 50 million patient visits annually across more than 8,500 therapy clinics throughout the United States. The software integrates advanced technology, including artificial intelligence, to enhance the electronic health record (EHR) experience specifically for rehab therapy professionals. Targeted primarily at adult and pediatric therapy practices, Raintree caters to a wide range of users, including physical therapists, occupational therapists, and speech-language pathologists. The software's design is informed by best practices in rehabilitation, ensuring that therapy providers can deliver optimal care and achieve superior patient outcomes. Raintree’s commitment to innovation is evident through its strategic investments in AI technology, which streamline clinical documentation and enhance patient engagement. Key features of Raintree include its ONC-certified EHR, which is the first of its kind tailored specifically for rehabilitation therapy. This certification underscores the software's compliance with industry standards, ensuring that therapy organizations can operate securely and efficiently. Additionally, Raintree offers AI scribe technology that automates clinical documentation, allowing therapists to focus more on patient care rather than administrative tasks. The platform also includes robust patient engagement and communication tools, which facilitate better interactions between providers and patients, ultimately leading to improved satisfaction and outcomes. Furthermore, Raintree provides comprehensive revenue cycle management (RCM) solutions that help therapy practices optimize their financial processes. By integrating business intelligence and analytics, users can gain valuable insights into their operations, enabling them to make data-driven decisions that enhance efficiency and profitability. With a client base that includes 8 out of the 10 largest rehab therapy organizations and over 2,500 implementations nationwide, Raintree stands out as a leader in the industry, prioritizing compliance, security, and the specific needs of rehabilitation therapy providers.

Average Rating: 4.3/5.0

Total Reviews: 146

How Do G2 Users Rate Raintree Systems?

  • Workflow Management: 8.3/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 8.5/10 (Category avg: 8.5/10)
  • Patient Communications: 8.1/10 (Category avg: 8.8/10)

Who Is the Company Behind Raintree Systems?

  • Seller: Raintree Systems
  • Company Website:
  • Year Founded: 1983
  • HQ Location: Chandler, AZ
  • LinkedIn® Page: www.linkedin.com
    310 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 47% Medium, 36% Small

What Do G2 Reviewers Say About Raintree Systems?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Raintree Systems, benefiting from streamlined workflows and integrated features.
  • Users value the innovative features of Raintree Systems, enjoying streamlined workflows and comprehensive client management all in one place.
  • Users value the efficiency of Raintree Systems, praising its streamlined workflows and innovative technology enhancements.
  • Users value the consistent support and responsiveness from Raintree Systems, enhancing their overall experience with the product.
  • Users value the business efficiency of Raintree Systems, enhancing clinic operations and streamlining billing processes effectively.
Cons
  • Users find poor usability in Raintree Systems, struggling with overwhelming features and navigation challenges.
  • Users find Raintree Systems to be not user-friendly, struggling with a dated interface and overwhelming functionality.
  • Users experience a steep learning curve and find Raintree Systems' usability challenging and frustrating without adequate support.
  • Users report a navigation difficulty due to the dated interface and lack of hot keys, affecting usability.
  • Users find difficult navigation in Raintree Systems due to its outdated interface and overwhelming functionality for new users.

What Are Recent G2 Reviews of Raintree Systems?

What Are G2 Users Discussing About Raintree Systems?

Tebra (previously Kareo + PatientPop)

Tebra is an all-in-one EHR and practice management platform designed for independent healthcare practices. The platform includes certified electronic health records, clinical charting, electronic prescribing, lab ordering, scheduling, billing, and claims management, telehealth, and patient engagement tools within a single, integrated system. Rather than relying on disconnected add-ons, Tebra provides native workflows that support care delivery, operations, and patient experience in one platform. The solution is purpose-built to help small and mid-sized practices improve efficiency, reduce administrative complexity, and manage day-to-day operations within one system.

Average Rating: 4.1/5.0

Total Reviews: 256

How Do G2 Users Rate Tebra (previously Kareo + PatientPop)?

  • Workflow Management: 8.1/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 8.2/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 8.2/10 (Category avg: 8.5/10)
  • Patient Communications: 8.1/10 (Category avg: 8.8/10)

Who Is the Company Behind Tebra (previously Kareo + PatientPop)?

  • Seller: Tebra
  • Company Website:
  • HQ Location: Corona del Mar, US
  • Twitter: @TebraOfficial
    11,001 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,054 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Office Manager
  • Top Industries: Medical Practice, Hospital & Health Care
  • Company Size: 86% Small, 12% Medium

What Do G2 Reviewers Say About Tebra (previously Kareo + PatientPop)?

AI-generated summary from verified user reviews

Pros
  • Users praise Tebra for its user-friendly interface, enabling efficient task completion and customizable reporting.
  • Users appreciate the user-friendly interface of Tebra, enjoying seamless integration and comprehensive features like notes AI.
  • Users praise Tebra's responsive customer support, highlighting quick resolutions and helpful video chat assistance.
  • Users commend Tebra for its efficiency, enhancing the ease of managing tasks and claims across multiple practices.
  • Users find the user-friendly interface of Tebra helpful, especially with clear documentation and customizable templates.
Cons
  • Users experience inadequate reporting with Tebra, often needing to manually compile data and encountering refresh issues.
  • Users find the inefficiency in navigating tabs and lack of timely reports frustrating, slowing down their workflow.
  • Users find limited features in Tebra, especially in reporting and customization options, impacting their experience negatively.
  • Users experience billing issues with Tebra, citing frustrations with workflow, slow claims, and patient coupon discrepancies.
  • Users find the reporting inefficient, often requiring manual data stitching and lacking necessary customizations for their needs.

What Are Recent G2 Reviews of Tebra (previously Kareo + PatientPop)?

What Are G2 Users Discussing About Tebra (previously Kareo + PatientPop)?

DoctorLogic

DoctorLogic is an all-in-one Website Marketing Platform created exclusively for healthcare providers. The DoctorLogic software was invented to power custom-designed websites for patient acquisition, retention marketing, and practice insights that help providers connect with more people. Privately funded and based in Plano, Texas, DoctorLogic has been named to Inc. 5000’s list of Fastest Growing Companies in the United States for two consecutive years and was recently awarded Gold for Best Website Visual Appeal and Silver for Website Branding by Davey’s Awards on behalf of the Academy of Interactive & Visual Arts. DoctorLogic works with more than 3,000 healthcare providers in the field of aesthetics, dentistry, surgery, and general medical and has helped customers acquire 100+ million new website visitors with their proven experience executing medical SEO strategies that resulted in improved organic results and exceeding average conversion rates. The company’s suite of additional managed services (Social Media, Google Ads (Pay-Per-Click), Content Marketing/Blog Services, Managed Chat, and Video Production) helps provide a turn-key online marketing solution for medical practices large and small.

Average Rating: 4.1/5.0

Total Reviews: 19

How Do G2 Users Rate DoctorLogic?

  • Workflow Management: 7.6/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 6.7/10 (Category avg: 8.5/10)
  • Patient Communications: 7.0/10 (Category avg: 8.8/10)

Who Is the Company Behind DoctorLogic?

  • Seller: DoctorLogic
  • Year Founded: 2013
  • HQ Location: Plano, TX
  • Twitter: @DoctorLogicUS
    327 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    37 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Health, Wellness and Fitness
  • Company Size: 74% Small, 26% Medium

What Do G2 Reviewers Say About DoctorLogic?

AI-generated summary from verified user reviews

Cons
  • Users report numerous billing issues with DoctorLogic, including unauthorized auto-renewals and poor communication regarding contracts.
  • Users report serious payment issues with DoctorLogic, citing unexpected charges and poor communication regarding contracts.
  • Users report poor customer support, citing lack of communication and unresolved issues that affect their satisfaction.

What Are Recent G2 Reviews of DoctorLogic?

What Are G2 Users Discussing About DoctorLogic?

HealthCloud

HealthCloud® by Veriday is a comprehensive, mobile-ready patient engagement platform designed to enhance communication between healthcare providers and patients. It streamlines internal and external communications, offering an integrated solution that replaces disparate back-office products, thereby improving patient engagement and operational efficiency. Key Features and Functionality: - Mobile-Ready Website Development: Create responsive websites accessible on various devices, ensuring patients can access information anytime, anywhere. - Search Engine Optimization : Enhance online visibility to attract and retain patients by optimizing website content for search engines. - Content Marketing: Develop and distribute relevant content to educate and engage patients, fostering stronger relationships. - Email Newsletter Marketing: Send personalized, HIPAA-compliant email communications to keep patients informed about health updates and services. - Social Media Management: Manage social media platforms to engage with patients and share valuable health information. - Brand Management: Maintain a consistent brand identity across all digital channels to build trust and recognition. - Analytics: Monitor and analyze patient engagement metrics to refine strategies and improve outcomes. - HIPAA-Compliant Messaging, Scheduling, and Payment: Securely communicate with patients, manage appointments, and process payments in compliance with HIPAA regulations. Primary Value and Solutions Provided: HealthCloud® empowers healthcare organizations to enhance patient engagement by providing a unified platform that simplifies communication and marketing efforts. By integrating various tools into a single solution, it reduces costs, ensures compliance with healthcare regulations, and enables providers to deliver personalized care. The platform's comprehensive suite of features addresses common challenges in patient engagement, such as fragmented communication channels and inefficient processes, ultimately leading to improved patient satisfaction and better health outcomes.

Average Rating: 4.0/5.0

Total Reviews: 7

How Do G2 Users Rate HealthCloud?

  • Workflow Management: 8.3/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 3.3/10 (Category avg: 8.5/10)
  • Patient Communications: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind HealthCloud?

  • Seller: Veriday
  • Year Founded: 2012
  • HQ Location: Mississauga
  • Twitter: @VeridayHQ
    740 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    74 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 57% Medium, 29% Large

What Do G2 Reviewers Say About HealthCloud?

AI-generated summary from verified user reviews

Pros
  • Users value the communication efficiency of HealthCloud, enhancing coordination and streamlining workflows across teams.
  • Users appreciate the ease of use of HealthCloud, facilitating efficient workflow management and better team coordination.
  • Users appreciate the centralized organization of patient information in HealthCloud, enhancing efficiency and productivity across teams.
  • Users value the time-saving organization of HealthCloud, enhancing case management and streamlining workflows effectively.
  • Users appreciate the centralized organization of HealthCloud, enhancing case management and team communication for improved productivity.
Cons
  • Users find HealthCloud to be not user-friendly, as navigation can be slow and unintuitive, prolonging tasks.
  • Users experience slow loading times with HealthCloud, leading to frustrating and time-consuming navigation issues.
  • Users find the difficult navigation in HealthCloud makes completing tasks more time-consuming and frustrating.
  • Users find the slow performance and complexity of HealthCloud frustrating, especially for newcomers navigating the system.

What Are Recent G2 Reviews of HealthCloud?

TeleVox

Televox is a human-first, AI-powered patient engagement platform that empowers healthcare organizations to create clear, connected experiences across every step of care. Supporting both multi-modal and multi-lingual communication, patients can engage in their preferred channels and languages. The platform delivers human-centered communication through automated reminders, two-way outreach, and intelligent virtual agents, reducing no-shows, lightening staff workload, and improving patient follow-through. Care teams and patients experience smoother interactions with fewer bottlenecks as routine outreach, reminders, and follow-up happen automatically and reliably through seamless EHR integration and time-saving workflows. The platform orchestrates communication across voice, SMS, RCS, email, and chat, reaching patients on the right channel at the right moment with clear, compliant messaging. Multi-lingual support across channels ensures every patient receives clear, culturally sensitive communication they can understand and act on. Teams can automate high-volume needs such as appointment reminders and confirmations, balance notifications, visit instructions, and post-visit follow-up, reducing call volume, closing care gaps, and keeping schedules full without manual outreach. This flexible, EHR-agnostic approach is built for healthcare environments that require scalability along with strict regulatory and security standards. Televox gives organizations visibility into how patient communications perform, making it easier to track metrics like no-show reduction, engagement, adherence, and operational efficiency and to continuously refine outreach strategies. A focus on effortless communication, flexible solutions, human-first experiences, and measurable outcomes keeps the platform centered on time savings, staff relief, and ROI that can be repeated and scaled. Healthcare organizations see where communication works well and where it can improve, strengthening care coordination with confidence. Televox is a trusted patient engagement brand under the WestCX organization, which specializes in secure, scalable, and compliant communication journeys. Delivered as a modern, cloud-based solution, Televox automates routine outreach, supports care teams, and creates clearer, more connected patient experiences at every step of care through accessible, multi-channel, multi-lingual communication.

Average Rating: 3.9/5.0

Total Reviews: 4

How Do G2 Users Rate TeleVox?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.7/10)
  • Patient Communications: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind TeleVox?

  • Seller: West Technology Group
  • Year Founded: 1986
  • HQ Location: N/A
  • Twitter: @Mosaicx_
    1,747 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    40 employees on LinkedIn®
  • Phone: 1-920-954-2900

Who Uses This Product?

  • Company Size: 67% Small, 17% Medium

What Are Recent G2 Reviews of TeleVox?

4PatientCare

4PatientCare provides comprehensive patient engagement solutions via email, text, voice, web and social media.

Average Rating: 3.3/5.0

Total Reviews: 3

Who Is the Company Behind 4PatientCare?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of 4PatientCare?

What Are G2 Users Discussing About 4PatientCare?

WellWink

WellWink is a leading healthcare technology company that empowers medical practices with innovative solutions for patient engagement, care management, and practice growth. Our advanced platform seamlessly integrates technology and services to create a comprehensive ecosystem for healthcare providers. With features such as real-time scheduling, telehealth, patient communication, eNotes, clinical templates, chronic care management, and remote patient monitoring, WellWink revolutionizes the way medical offices deliver care. Backed by digital marketing expertise, website development, and resource augmentation services, WellWink enables healthcare stakeholders to enhance their online presence, attract new patients, and streamline operations. Our mission is to connect healthcare with technology and services, ensuring optimal patient outcomes and practice success.

Average Rating: 4.8/5.0

Total Reviews: 2

How Do G2 Users Rate WellWink?

  • Workflow Management: 10.0/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 10.0/10 (Category avg: 8.5/10)
  • Patient Communications: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind WellWink?

  • Seller: WellWInk
  • Year Founded: 2018
  • HQ Location: Hackensack , US
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of WellWink?

Crelio CRM

Crelio Patient Engagement is a cloud-based patient management tool that helps you upscale your patient retention strategy for more enhanced outcomes. With Crelio Patient Engagement, you can leverage a wide range of advantages, such as 1. End-To-End Patient Scheduling & Order Management 2. Branded Patient Portal & Patient App 3. Enable Promotions To Build Your Lab's Online Presence 4. End-To-End Self-Testing Kit Management 5. White-labeling & Branding 6. Website & Social Media Integration 7. Transform Your Website Into An Online Store 8. Localization & Customization 9. Patient Feedback Management Crelio Patient Engagement offers an exceptional key to dedicated patient engagement with automated patient communication. So your patients are always notified about the status of their tests, payments, and reports on time, every time. The solution supports online delivery of reports quickly and easily over email, SMS, Fax, and WhatsApp. With Crelio Patient Engagement’s feedback management feature, you can receive patient ratings and feedback about their experience to use them as good advocates or to act upon and improve.

Average Rating: 4.0/5.0

Total Reviews: 1

Who Is the Company Behind Crelio CRM?

What Do G2 Reviewers Say About Crelio CRM?

AI-generated summary from verified user reviews

Pros
  • Users value the appointment scheduling feature of Crelio CRM for streamlining follow-ups and ensuring no inquiries are missed.
  • Users laud the customizability of Crelio CRM, enabling tailored solutions that enhance operational efficiency in managing patient care.
  • Users appreciate the user-friendly interface of Crelio CRM, making it easy for staff to learn and use.
  • Users commend the comprehensive video tutorials in Crelio CRM, which greatly enhance learning and understanding of the software.
  • Users value the enhanced operational efficiency of Crelio CRM, simplifying management of patient follow-ups and appointments.
Cons
  • Users face significant connectivity issues with Crelio CRM, experiencing slow performance during poor internet conditions.
  • Users experience slow loading issues with Crelio CRM, particularly during low internet connectivity, impacting overall usability.
  • Users find the slow performance of Crelio CRM problematic, particularly during slow internet connections, impacting their experience.

What Are Recent G2 Reviews of Crelio CRM?

Remedo

Remedo is a specialized healthcare and dental marketing platform built to help clinics, hospitals, and medical practices grow their online visibility, attract high-quality patients, and increase appointment bookings. Designed exclusively for the healthcare industry, Remedo combines data-driven digital marketing, AI-powered optimization, and conversion-focused strategies to deliver consistent and measurable results. Unlike generic marketing agencies, Remedo understands the unique challenges of healthcare marketing—patient trust, compliance, and long decision cycles. Our solutions are tailored for dentists, orthodontists, cosmetic clinics, multi-location practices, and healthcare brands that want predictable growth without compromising credibility. At the core of Remedo’s offering is dental and healthcare marketing. We help practices rank higher on Google by optimizing websites, service pages, blogs, and structured data to capture high-intent patient searches. Every strategy is built to improve discoverability, authority, and conversions at a local and national level. Remedo also delivers strong results through performance marketing, including Google Ads and paid social campaigns focused on lead quality and return on investment. Campaigns are continuously optimized using real-time data, ensuring marketing spend drives actual patient enquiries rather than vanity metrics. What sets Remedo apart is its focus on AI engine optimization and advanced analytics. We align content and visibility strategies with evolving search behavior, including AI-driven answer engines, helping practices stay competitive as search continues to change. With detailed reporting, call tracking insights, and conversion analysis, Remedo provides complete transparency into what’s driving growth. Trusted by healthcare providers across the UK, US, and global markets, Remedo partners with practices to build long-term, scalable patient acquisition systems that deliver sustainable results.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Remedo?

  • Seller: Remedo
  • Year Founded: 2016
  • HQ Location: Fremont, US
  • LinkedIn® Page: www.linkedin.com
    92 employees on LinkedIn®

What Do G2 Reviewers Say About Remedo?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the expertise and ease of setup of Remedo, boosting lead generation for their dental businesses.
  • Users find Remedo's setup ease impressive, simplifying the process for their dental business operations.

What Are Recent G2 Reviews of Remedo?