---
title: Weave Reviews
meta_title: 'Weave Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 450 reviews by the users' company size, role or industry
  to find out how Weave works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 450
  scale: '5'
date_modified: '2026-09-24'
parent_category:
  name: Patient Experience
  url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675
---


# Weave Reviews
**Vendor:** Weave  
**Category:** [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 450  
**AI Enabled:** This product embeds AI to enhance or extend its core functionality.
## About Weave
Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local healthcare providers attract, communicate with and engage patients to grow their practice. To learn more, visit getweave.com.



## Weave Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users find Weave **extremely easy to use** , enhancing communication efficiency and simplifying their overall workflow. (161 reviews)
- Users praise Weave for its **efficient communication tools** , enabling seamless interactions and enhanced patient management in one platform. (148 reviews)
- Users love the **convenient text messaging** feature of Weave, enhancing patient communication and saving time for offices. (146 reviews)
- Users value the **convenience of patient communication** with Weave, streamlining interactions through various messaging options. (136 reviews)
- Users find Weave’s **texting communication** incredibly convenient, allowing seamless patient interactions and efficient information sharing. (109 reviews)
- Users love the **convenient texting feature** for automated reminders and real-time communication, enhancing office efficiency. (109 reviews)
- Customer Communication (84 reviews)
- Features (73 reviews)
- Helpful (67 reviews)
- Communication Efficiency (59 reviews)

**What users dislike:**

- Users report encountering **technical issues** that disrupt services like text messaging and phone tree setups, causing frustration. (73 reviews)
- Users face **messaging issues** with notifications and bulk messages, leading to occasional frustration but overall satisfaction. (57 reviews)
- Users feel the **limited features** restrict functionality, particularly in scheduling and package capabilities. (42 reviews)
- Users experience **communication issues** with Weave, leading to patient frustration and marketing inefficiencies. (39 reviews)
- Users report significant **connectivity issues** with Weave, including outages impacting the entire phone system. (39 reviews)
- Users report experiencing **software bugs** that lead to occasional freezes and login issues, causing frustration during use. (36 reviews)
- Users experience **call issues** , including connection problems and missed caller identification, complicating communication management. (31 reviews)
- Users are frustrated by **missing features** , including sync issues and lack of integration with other systems. (28 reviews)
- Users struggle with **texting limitations** , including sync delays and lack of flexibility in messaging for appointments. (27 reviews)
- Users experience **unreliable connectivity** , facing glitches and signal issues that affect communication during patient interactions. (25 reviews)

## Weave Reviews
  ### 1. Call Intelligence Keeps Us Aligned and Cuts Errors—Plus Office Number Texting Builds Trust

**Rating:** 5.0/5.0 stars

**Reviewed by:** Boyer D. | Practice Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 22, 2026

**What do you like best about Weave?**

Currently Call Intelligence is my new hyperfixation!!! I love that it keeps my remote employee and I on the same page and we can see what happened with the last call. Less room for error and people forgetting to make notes about the calls. It's wonderful! Also, the fact that we can text from our office number helps with AR more than one would expect. Having your own phone number texting your patients asking for personal information builds trust.

**What do you dislike about Weave?**

I don't know that I have a dislike. There are features I don't use fully and things I wish they would add to the platform. But I don't have anything I necessarily dislike. Would love secure email to be added! :)

**What problems is Weave solving and how is that benefiting you?**

I send out e-statements in Dentrix Ascend and some will pay. But when I send texts from Weave requesting payment, lots more delinquent accounts pay. I love that Weave allows me to work from home and on the go. I am sure if you took Weave away from me I could list a lot more! :)

  ### 2. Effortless Patient Communication, But Needs Better Outage Notifications

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angel  D. | Office Staff, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**AI Translated:** This review has been translated from English using AI.

**Reviewed Date:** November 04, 2025

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Weave?**

Love the weave gives us the ability to text patients or patients can text us when they are not able to get on the phone. Every time I have to call customer support they always resolve the issues that we are having. It is super easy to use especially on a daily use basis. There are multiple different features that we have put to use and has definitely made things smoother in office.

**What do you dislike about Weave?**

When Weave does go down or they are having issues we are not notified and I only find out when I call in to find out whats going on.

**What problems is Weave solving and how is that benefiting you?**

We are able to be in contact with patients without having to always call them. Also being able to translate any messages to patients who dont speak english.

  ### 3. Reliable, Intuitive, and Highly Recommended

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**AI Translated:** This review has been translated from English using AI.

**Reviewed Date:** May 19, 2025

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Weave?**

We’ve been using Weave at our clinic and it has truly transformed the way we communicate with patients. The platform is intuitive, reliable, and packed with features that have made day-to-day operations much smoother — from text messaging and phone calls to reminders and reviews, everything is streamlined in one place.<br><br>What we appreciate most is how Weave enhances patient engagement while saving our team valuable time. It’s been such a positive experience that we’ve already referred Weave to three other practices, and they’ve all had great feedback as well.<br><br>Highly recommend to any practice looking to improve efficiency, communication, and the overall patient experience!

**What do you dislike about Weave?**

It is not integrated with Athena yet, which would be a great added benefit since we could fill up our schedule a lot easier. Also it would be nice if we could add another line to it too, since we plan to switch to a hybrid concierge practice so it would be nice to have a separate line or inbox specifically for those patients.<br><br>Also, it would be nice if the after hours calls were set up differently, if there was an urgent call from a patient it would be nice if weave could keep calling us until we pick up the phone from the patient, write now a text is just sent but the provider could easily miss the text or sleep through it.

**What problems is Weave solving and how is that benefiting you?**

Weave has solved several pain points in our clinic operations. One of the biggest issues we faced was missed calls and delayed follow-ups, especially during busy hours. With Weave’s missed-call texts and two-way messaging, patients can now get quick responses even when the phones are tied up, which has significantly improved our communication and patient satisfaction. Their automated appointment reminders have also helped reduce no-shows and last-minute cancellations, keeping our schedule running more smoothly. Before Weave, we used multiple systems for phones, texting, and reviews — now everything is integrated, which saves our staff time and reduces errors. We’ve also seen a boost in our online presence thanks to the automatic review requests sent after visits. Overall, Weave has made our clinic more efficient and responsive, and we’ve been so pleased with the results that we’ve already recommended it to three other practices.

  ### 4. User-Friendly, Mobile-Friendly with Cost Concerns

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kimberly A. | Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 22, 2026

**What do you like best about Weave?**

I like that Weave is user-friendly, making it easy to use without having to search for anything. I appreciate that I can use it from my cell phone, which is really convenient when I'm not in the office. The mobile app allows me to text and call as if I'm in the office, manage reminders, and view my schedule. This feature makes life easier, especially when I'm on the go. I also found the setup process very easy, with helpful support available if needed.

**What do you dislike about Weave?**

I think Weave doesn't offer a lot for the price they charge each month. It feels like every additional feature comes with extra costs. It's frustrating because other companies offer more value for the money. Despite its user friendliness and because I'm used to it, I think Weave could improve by adding more features into their standard package. I just feel like they could provide better value, and that might help them get more business.

**What problems is Weave solving and how is that benefiting you?**

Weave helps with reminders and messages, making mobile communication easy. I can manage tasks from my phone, even outside the office, handling collections and emergencies seamlessly. It's user-friendly and simplifies my workflow.

  ### 5. Multi-Tasking Made Easy, But Forms Need Improvement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Renee R. | Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 22, 2026

**What do you like best about Weave?**

I like Weave because it lets me do multiple things in the same application beyond just messaging and calling patients to schedule. Being able to send paperwork directly to text or email within the text chat with parents saves us a bunch of time when interacting with them. Additionally, setting up Weave was pretty easy and straightforward.

**What do you dislike about Weave?**

I find a couple of things with Weave that could be improved. In the forms section, we can't see the paperwork until the patient submits it back to us. It'd be super helpful if we could at least see the completion rate on the patient's side, so we know if we need to remind them to submit or to complete the paperwork. Another thing is that sometimes when we text the form to patients, they can fill it out completely, but when they get to the submit section, all their answers get wiped, and they have to start over. I've had a few parents complain about this recently. Also, we've had issues with call pop not always showing up when someone calls.

**What problems is Weave solving and how is that benefiting you?**

Weave streamlines reaching customers, sending onboarding paperwork, and receiving faxes. It allows me to send paperwork directly within text chats, saving time. I like that it combines tasks beyond messaging, enhancing my workflow efficiency.

  ### 6. Seamless EHR Integration and Faster, Smoother Appointment Booking

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 22, 2026

**What do you like best about Weave?**

I like how Weave can be integrated with the EHR system and help create appointments faster. The booking feature makes booking appointments for patients more smoother. I also found it to save a lot of time since we don't have to go back and forth with patient for what day and time works best for them. I can just send them a link to book and it makes it simpler.

**What do you dislike about Weave?**

The location of the archive button is a bit frustrating. Sometimes I am messaging with a patient and go to click into another message and accidentally archive the message, causing us sometimes to miss messages from patients. It happens quite frequently and I am not sure if there is a feature to move the archive button. It would be nice if you could customize what buttons there are when you hover over a message. I am not a huge fan of the AI tools. Often, the suggested responses are very unhelpful. It would be cool if the AI could be trained on our writing styles so that the suggested message would be more helpful and accurate to what we would actually say.

**What problems is Weave solving and how is that benefiting you?**

The office I work at is closed 3 days in the week which can be frustrating for some patients. Before, they would a lot of voicemails or messages that we would have to respond to when we finally open. I appreciate that you can automate replies during closed hours to let the patient know we are closed. The scheduled messages also solves a big problem of patient follow-ups. Often, we need to message a patient about their copays and follow up appointments. The scheduled messages make it easier because you can schedule the message while they are in the office so you don't forget to follow up with them in a week.

  ### 7. Efficient Communication, Seamless User Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Faye J. | Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 22, 2026

**What do you like best about Weave?**

I find Weave very user-friendly and convenient, which makes my job easier. It's great for handling calls, text messages, faxes, voicemails, and reviews. I really like being able to see missed calls and reviews, as it helps me keep in touch with patients and understand their feedback. It allows me to send text messages about appointments if I can't reach patients by phone, and I appreciate the ability to receive referrals from doctors for hearing tests. The setup was very easy too, and I think it's a solid choice, as I'd give it an absolute 10 for recommendation.

**What do you dislike about Weave?**

I actually don't have anything that I don't like about Weave

**What problems is Weave solving and how is that benefiting you?**

Weave helps me message patients about appointments when I can't reach them by phone. I also track missed calls, receive voicemails, get referrals and monitor reviews for improvements.

  ### 8. Ideal for Multi-Department Communication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mimi S. | staff, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 22, 2026

**What do you like best about Weave?**

I really like that Weave is secure, and I don't have to use my personal phone, which is especially handy for satellite offices. I can sign in anywhere, which adds to its convenience. The texting feature is very valuable because it makes communicating with patients easier. It's great that I can create multiple accounts for different departments, so it's all in one place for our multiple specialties. The initial setup was super easy, too. Overall, I'm very satisfied with Weave.

**What do you dislike about Weave?**

nothing to dislike

**What problems is Weave solving and how is that benefiting you?**

Weave allows me to text patients when they don't answer calls, streamlining communication. It's secure and doesn't require using a personal phone, which is ideal for multiple offices. It also simplifies managing departments by allowing multiple accounts, making it easy to sign in anywhere.

  ### 9. Effortless Communication and Remote Access with Weave

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kayla D. | Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 23, 2026

**What do you like best about Weave?**

Weave has been an amazing way for patients to efficiently get through to our clinic if we are unable to answer their call. I love the easy ways to communicate with patients. I like how you can work anywhere and still be able to use Weave, which is great for our employees who work from home, providing an all-in-one communication solution. The initial setup was very easy.

**What do you dislike about Weave?**

I think it'd be great to have an easier payment system that could connect with Practice Fusion. It'd be amazing if there was an easy way to connect to patient profile histories as well.

**What problems is Weave solving and how is that benefiting you?**

I love Weave for providing easy ways to communicate with patients and allowing remote work, helping our clinic run efficiently when we can't answer calls.

  ### 10. Intuitive Design and Effortless Navigation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Clark C. | Insurance Verification Specialist, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** November 07, 2025

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Weave?**

I use the app from Monday - Saturday, and overall, my experience has been very positive. It was very easy to set up and the customer support provides a solution to any of our concerns. The platform is straightforward to use, with an intuitive design and a clean interface that makes navigation effortless.

**What do you dislike about Weave?**

I would prefer if it were possible to use the keyboard to press keys, rather than having to tap them directly within the app.

**What problems is Weave solving and how is that benefiting you?**

Weave streamlines communication, making it straightforward to reach both patients and insurance companies. This not only saves time but also enhances efficiency when managing daily responsibilities.

  ### 11. Weave Makes Appointment Confirmations Effortless with Automated Texts

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristen S. | optician, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 22, 2026

**What do you like best about Weave?**

Automating text messages for appointment confirmations is my favorite thing about Weave!

**What do you dislike about Weave?**

Are you kidding?! Nothing—it's been amazing!

**What problems is Weave solving and how is that benefiting you?**

It has solved our in-office paperwork wait times by letting us send all the paperwork before the appointment. We can communicate with patients by text if we’re unable to get to the phone or if it’s after hours. We can also take it on the go and still see our schedule while we’re outside of the office.

  ### 12. Excellent feature development; very useful and integral to our operations.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Craig E. | CEO, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** March 25, 2024

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Weave?**

Integration is fantastic between phones, text, reminder system, faxing, etc.  This is a powerhouse and it interfaces with our antiquated EHR system, even though the EHR vendor makes no effort to allow for or support the interface.  Functionally this is a very good communication platform.  They fix problems and develop new solutions all of the time.  

**What do you dislike about Weave?**

More integration with our EHR, but our vendor doesn't really facilitate this, so we are grateful for what integration there is.  I'd like to use the online scheduling feature, but it won't write back to our EHR.  Again not Weave's fault. 

**What problems is Weave solving and how is that benefiting you?**

VOIP phone service with user configurable auto attendant and phone trees.  These allow us to customize the caller experience and to organize incoming calls.  

Weave has business text, providing an alternate way for patients to contact our staff, which is convenient and especially useful when our phones are busy. 

We also utilize auto messaging functions and scheduling auto reminders that are tied to our medical practice softare schedule.   This saves us time and the need to call each patient to remind them of their appointments.

**Official Response from Katrina Vastag:**

> Hi Craig -- Thank you for submitting your review and feedback, our product team is dedicated to improving the product experience and this has been passed to them. Would you be willing to email pr@getweave.com so our team can address some of your issues and give a walkthrough of some upcoming changes to the product that may resolve one of the pain points you mentioned?

  ### 13. Missed-Call Texts Keep Patients Connected

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sarah C. | Authorizations and claims specialist , Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google One Tap using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 23, 2026

**What do you like best about Weave?**

I like that when call volume is high and a call is missed the patient receives a text message so no one is missed.

**What do you dislike about Weave?**

I don’t think the analytics are accurate, and it still needs some work to feel reliable.

**What problems is Weave solving and how is that benefiting you?**

Some days we receive too many calls at the same time, so anyone who’s able to text us can still get the help they need via text while we keep the phone lines open.

  ### 14. Efficient Communication Booster for Dental Offices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tay A. | Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 22, 2026

**What do you like best about Weave?**

I like Weave for its efficiency in our dental office, particularly how it enhances communication. The insurance verification tool is really helpful, as it makes checking eligibility and breakdowns much easier. I also appreciate that Weave offers more features that assist us with our tasks compared to Google Text. The initial setup was easy too, which I really liked.

**What do you dislike about Weave?**

I wish Weave could include more insurances and codes. This would really help in making the platform even more comprehensive for our needs.

**What problems is Weave solving and how is that benefiting you?**

I find Weave enhances communication, boosts efficiency, and eases insurance verification with eligibility and breakdowns in my dental office.

  ### 15. Easy Patient Scheduling with a Convenient Texting Feature

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katie V. | Patient Coordinator/Social Media &amp; Marketing Coordinator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 23, 2026

**What do you like best about Weave?**

I love the texting feature which allows scheduling patients very easy. Especially when the parent or patient is at work and cannot talk on the phone.

**What do you dislike about Weave?**

Templates do not save and I have to type it out

**What problems is Weave solving and how is that benefiting you?**

We have two business lines and they have combined them to received all messages.

  ### 16. Affordable Pricing, Advanced Features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Victor M. | Executive Manager, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**AI Translated:** This review has been translated from English using AI.

**Reviewed Date:** November 04, 2025

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Weave?**

The pricing is significantly lower than our previous phone service provider. Customer support is pretty good too - they're responsive and do their best to assist.

**What do you dislike about Weave?**

The app can be quite slow sometimes, especially when nice features like Call Intelligence are turned on, because the call recording it requires to work really slows it down

**What problems is Weave solving and how is that benefiting you?**

The biggest problem is that we were spending nearly $4-5 thousand dollars a month on our phone service.. Weave costs about 1/8th of that with the same (and some better) features

  ### 17. Convenient, Easy to Use, and Great Message Pop-Ups

**Rating:** 5.0/5.0 stars

**Reviewed by:** SmileArc B. | Financial manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 22, 2026

**What do you like best about Weave?**

Weave is so convenient and easy to use, I also like that it shows pop ups with messages

**What do you dislike about Weave?**

I would like if the payments were posted automatically to our software (Cloud9)

**What problems is Weave solving and how is that benefiting you?**

Patient communication and leaving messages. Getting back to patients in a timely manner

  ### 18. Great for interoffice communication!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kody C. | Optometric Technician, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**AI Translated:** This review has been translated from English using AI.

**Reviewed Date:** November 03, 2025

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Weave?**

Very easy to use & a great tool to integrate into your office!

**What do you dislike about Weave?**

Notifications for team messaging are occasionally glitchy/don't appear, but for the most part no problems!

**What problems is Weave solving and how is that benefiting you?**

Keeping in touch with other team members and patients

  ### 19. Powerful All-in-One Relational System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristy  S. | Office Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 22, 2026

**What do you like best about Weave?**

it is an all in one system and it's relational

**What do you dislike about Weave?**

it isn't cheap and there are a lot of add on's to figure out

**What problems is Weave solving and how is that benefiting you?**

customer communication and integration with open dental

  ### 20. Real-Time Texting Transforms Office Communication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelly . | Clinical Research Coordinator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** January 06, 2026

**What do you like best about Weave?**

I LOVE the real time texting capabilities which come in for the entire office allowing anyone who is free to be able to respond quickly to time sensitive issues.  I also really like being able to "unread" a text so that the lead on a study can go back and add personal touches.
The customer service is also very accessible, and in this tech driven business environment...that is imperative.

**What do you dislike about Weave?**

Conversely, I also wish that you could designate some emails as only for a certain lead so that a person could designate some as private occasionally.
Also, initially, the system sent ALL calls to one person's phone which was overwhelming. This got rectified, however.

**What problems is Weave solving and how is that benefiting you?**

Weave DEFINITELY helps to prevent fires before they start. It has been so useful when a colleague is OOO and one of their clients is attempting to contact them. Another coworker can respond immediately and make sure that the client is satisfied. Our client satisfaction is amazing and we owe a lot of it to the WEAVE platform.

  ### 21. Essential Communication Tool with Easy Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mimi P. | Small-Business (50 or fewer emp.)

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** March 18, 2026

**What do you like best about Weave?**

I find Weave very easy to use, and it didn't take long for me to get used to the system. Everything works just fine, and it's very clear. I really like how fast I can be at my job because of how well it works, and it's pretty easy to use. There are no complications, which is what I love most about it. Since I'm working remotely, I like how everything is within the same screen, so I don't have to struggle finding messages. It's very convenient and helps me be fast at my job.

**What do you dislike about Weave?**

The lack of noise cancellation in calls is something I think could be improved. When I'm working from home, there's always background noise I can't get away from, like my neighbor's renovations. If Weave could incorporate noise cancellation, it would be the perfect tool for me.

**What problems is Weave solving and how is that benefiting you?**

I use Weave to quickly respond to text messages and manage calls, making communication with patients seamless. It helps me keep everything on one screen, reducing struggle and improving my efficiency, especially when working remotely.

  ### 22. Straightforward, Easy Navigation with Fantastic Fax Performance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
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**Reviewed Date:** September 22, 2026

**What do you like best about Weave?**

That it's very straightforward, easy to use, and easy to navigate. The performance when checking the faxes is fantastic.

**What do you dislike about Weave?**

At the moment there's nothing I dislike about weave.

**What problems is Weave solving and how is that benefiting you?**

I like how it helps me keep up with incoming calls, and how it breaks them down by how many were missed, answered, or abandoned.

  ### 23. WEAVE REVIEW

**Rating:** 4.0/5.0 stars

**Reviewed by:** Yesenia R. | Assistant Manager, Small-Business (50 or fewer emp.)

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**Reviewed Date:** December 07, 2023

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Weave?**

I believe the most helpful thing about weave is the pre set templates that can be made to send clients messages.I love how easy weave is to use.

**What do you dislike about Weave?**

I think the one thing that weave can improve is allowing buisness to filter the clinets they try to send messages to. I dont know who to contact for customer service. I would like for Weave to be able to intergrate with Ezyvet.

**What problems is Weave solving and how is that benefiting you?**

Weave recent solved the issue about allowing multiple templates to be added in Weave.

  ### 24. Scheduling Integrations and Easy Payment Links to Patients’ Phones

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


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**Reviewed Date:** September 22, 2026

**What do you like best about Weave?**

Schedule Integrations and being able to send payment links directly to patients phones

**What do you dislike about Weave?**

Sometimes the Schedule doesn't update quickly but other than that not much

**What problems is Weave solving and how is that benefiting you?**

Calls coming into the office, Being able to send templated messages to patient for reminding them of their appts. Collecting payments

  ### 25. Tracked Patient Texting That Keeps Communication Organized

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alyceson K. | Research and Regulatory Manager, Small-Business (50 or fewer emp.)

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**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 22, 2026

**What do you like best about Weave?**

You can send text to your patients and it is tracked.

**What do you dislike about Weave?**

Wish I could leave a note on the patient screen under the name next to active like 6 month follow up.

**What problems is Weave solving and how is that benefiting you?**

Weave is helping us to solve who has called who and when they called.

  ### 26. Easy Analytics, Unmatched VoIP, and Efficient Patient Texting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Meg S. | Practice Administrator, Health, Wellness and Fitness, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

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**Reviewed Date:** March 20, 2026

**What do you like best about Weave?**

The analytics are super easy to access and understand, the VOIP service is unmatched, the texting is so efficient and helpful to patients, the ability to text a patient to pay is an AR dream, and the Weave phone app perfect for admin users needing to handle things unexpectedly or when out of office.

**What do you dislike about Weave?**

The price is substantially higher than competitors.

**What problems is Weave solving and how is that benefiting you?**

Managing the overdue recare list has never been easier for the team. It saves so much time and Weave provides a ton of information about the patient, therefore allowing the team to contact the patient without even being in the PMS.

  ### 27. Happy to be able to Text Patients

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

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**Reviewed Date:** September 23, 2026

**What do you like best about Weave?**

Texting patients also changing the voice message when the office is closed for a holiday.

**What do you dislike about Weave?**

I don't like that we can only schedule one override to voice message changes.

**What problems is Weave solving and how is that benefiting you?**

No issues at present.

  ### 28. User-Friendly Communication Tool with a Few Connectivity Hiccups

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angela Myla L.

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**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** November 04, 2025

**What do you like best about Weave?**

I have been using Weave for about a year and find it incredibly valuable for communication within my team and with customers. I love how easy it is to schedule and discuss payments with clients using Weave. The initial setup was seamless and straightforward, which I appreciated immensely. Its user-friendly interface makes navigating through the tabs and functions a breeze, allowing anyone to use it without difficulty. I am particularly fond of the communication features—chats and messaging are particularly useful, enabling me to effectively communicate with team members and customers. Weave organization also excels in providing a transparent, smooth, and straightforward communication channel that enhances my role and productivity. It's clear and uncomplicated compared to other tools, which makes it a compelling choice for me to continue using and recommending to others. In fact, I would rate my likelihood of recommending Weave at 10 out of 10.

**What do you dislike about Weave?**

I sometimes experience connection issues with Weave, which affects logging in and chatting with my team. These errors can be frustrating.

**What problems is Weave solving and how is that benefiting you?**

I find Weave solves communication and finance-related issues, making team interactions smooth and straightforward. It benefits me by ensuring transparent, efficient communication with both team members and customers.

  ### 29. Comprehensive, Feature-Rich, but Pricey

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bryan T.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

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**Reviewed Date:** November 03, 2025

**What do you like best about Weave?**

I have been using Weave for about seven years, and it has made a significant positive impact on my work. The Weave phone tree is incredibly helpful in managing and organizing calls efficiently. Another standout feature is the ability to record conversations and revisit them as needed, which simplifies reviewing past communications. I particularly enjoy being able to text patients, which is a highly convenient feature for maintaining communication. Additionally, Weave integrates seamlessly with other software like Office Meet and Exam Writer, enhancing its functionality. The email-to-text capability is fantastic, allowing me to send forms and collect payments swiftly and efficiently. Overall, Weave provides features that immensely benefit my business operations.

**What do you dislike about Weave?**

I am dissatisfied with the pricing of Weave, especially when compared to its competitors, as it is priced fairly high.

**What problems is Weave solving and how is that benefiting you?**

I find Weave's phone tree and conversation recording simplify call management, while texting patients enhances communication. Email-to-text features allow seamless form and payment processing.

  ### 30. Effortless Communication and Integration—A Must-Have for Pediatric Practices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rhoda O. | Office Manager, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

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**Reviewed Date:** November 03, 2025

**What do you like best about Weave?**

Weave Review – South Tulsa Pediatrics

At South Tulsa Pediatrics, our experience with Weave has been absolutely fantastic! The system is incredibly easy to use and has made a huge difference in how efficiently we communicate with our patients and families.

The ability to call and text directly through the platform, view caller details instantly, and manage voicemails and messages all in one place has simplified our workflow and saved us so much time throughout the day. Our staff loves how user-friendly and organized the system is — training new team members has been effortless.

We also appreciate how well Weave integrates with our practice software, keeping patient information and communication in sync. The customer support team is always friendly, quick to respond, and eager to help with any questions.

Overall, Weave has been a wonderful addition to our office — improving efficiency, streamlining communication, and helping us stay connected with the families we serve. We highly recommend it to any pediatric or medical practice looking for a reliable and easy-to-use communication system!

**What do you dislike about Weave?**

While I don't have a dislike - I do wish the text messages would autopopulate into OP.

**What problems is Weave solving and how is that benefiting you?**

Streamlining our practice at an affordable price.

  ### 31. Streamlined Patient Communication, Needs Improvement on Waitlists

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eleanor r. | Owner, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 28, 2026

**What do you like best about Weave?**

I use Weave for communication between our patients and our office. I like how it auto-messages our patients for everything, appointments, scheduling, basically everything.

**What do you dislike about Weave?**

I feel like Weave can improve in the areas of wait lists for patients.

**What problems is Weave solving and how is that benefiting you?**

I use Weave for communication between our office and patients. It auto messages our patients for everything like appointments and scheduling.

  ### 32. Communication, Client Engagement and AI application

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dhrumil P. | Analyst, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

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**Reviewed Date:** August 07, 2025

**What do you like best about Weave?**

Weave communication through texting, calling, and scheduling are useful to maintain successful communication with the patients. The Call Intelligence feature is a standout: it records, transcribes, and analyzes calls, making it easy to train staff, catch missed opportunities, and improve our client service based on real data. It’s like having a built-in QA team monitoring performance without the overhead. The platform integrates smoothly with our existing systems, and implementation was refreshingly painless.

**What do you dislike about Weave?**

The reporting and analytics dashboards outside of Call Intelligence still feel a bit difficult—more customization and deeper insights would go a long way. The app can sometimes lag, and we've experienced occasional syncing issues, but apart from that, the customer service is really good and it helps us to overcome the problem that we might face

**What problems is Weave solving and how is that benefiting you?**

Before Weave, we were using multiple tools just to handle basic client communication—one for calls, another for texting, a separate system for payments, and none of them talked to each other. Weave brought all of that into one place, which has been a game-changer for keeping things organized and saving time. The Call Intelligence feature has been especially helpful—it lets us review and learn from client calls so we can improve how we handle conversations and not miss key details. Overall, it’s helped us provide a smoother experience for our clients and made the team way more efficient.

  ### 33. The best helping tool in every possible way

**Rating:** 5.0/5.0 stars

**Reviewed by:** trisha c. | Admin and billing officer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Reviewed Date:** June 16, 2025

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Weave?**

Weave has a great feature that can be easily understand and can be easily navigate without a step by step instruction. The features are friendly to a person who is not a techy.

**What do you dislike about Weave?**

The one thing that I dislike is the pop out notification that I could not turn off but this also helps me to be aware of the messages and faxes that are in my office.

**What problems is Weave solving and how is that benefiting you?**

The problems that weave solving is the appointment confirmation. Whenever the patients are confirming there schedule it automatically confirms in our system which is a great feature that lessens the time I spend in confirming the schedules.

  ### 34. Great AI Features and Scheduling, But Mobile App and Support Need Improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Connie D F. | Patient Consultant, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Reviewed Date:** November 03, 2025

**What do you like best about Weave?**

I like the text features, the scheduling, and the new AI generated responses have been helpful! It's so easy to use and organize, too.

**What do you dislike about Weave?**

some of the app features on my phone that aren't available, like the AI generated replies. Sometime the app is glitchy and I a have to close and reopen. Customer support is really slow and haven't had great luck with knowledgable help

**What problems is Weave solving and how is that benefiting you?**

helps me to greet webleads and reach out to people who have called so I can schedule a phone call. Helps us to answer post surgical questions quickly and efficiently.

  ### 35. Weave; Easy to use and convenient access.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
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**Reviewed Date:** May 22, 2025

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Weave?**

Weave continues to be a useful tool for our office needs.  Weave allows us to keep in touch with our patients even when we are away from the office.  Their mobile app is easy to navigate and user friendly.  Our office uses the mobile app when we aren't able to get into the office due to severe weather in our mountain community. Our patients appreciate being able to reach us even if we aren't able to be present in the office.

**What do you dislike about Weave?**

There are a few features we do not use but all in all, Weave has been good for our practice.

**What problems is Weave solving and how is that benefiting you?**

Communicating with our patients is made incredibly simple with Weave.  We gain from this since it enables us to address any problems our patients may be experiencing promptly.

  ### 36. How nice is Weave Software, best investment so far.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rowin D. | Billing Manager, Small-Business (50 or fewer emp.)

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**Reviewed Date:** November 05, 2025

**What do you like best about Weave?**

One software can be used by multiple office location.
It has everything i can possibly imagine needed in a dental office including managing appointments. Such a smart tool and good investment.

**What do you dislike about Weave?**

Its capability is good but its not available in some parts of the world like in the Philippines. We have a remote assistant in PH but she cannot use it or download it in Android or App Store.

**What problems is Weave solving and how is that benefiting you?**

Patients Scheduling, payment collection options, other than sms, calling and it has data analysis in the back end report is amazing.

  ### 37. Streamlines Multitasking and Patient Communication Effortlessly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leah G. | Office Administrator, Small-Business (50 or fewer emp.)

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**Reviewed Date:** November 04, 2025

**What do you like best about Weave?**

It helps our office staff to multitask. It is much easier to help patients at the check in window and communicate via text rather than with voice calls. We also have patients send pictures of their insurance cards so we can insurance we have accurate information prior to their visits.

**What do you dislike about Weave?**

No issues at this time. We just need to make patients more aware of our texting capabilities.

**What problems is Weave solving and how is that benefiting you?**

We are able to help more patients quicker, we can answer easy questions and simple requests like prescription refills without long telephone conversations.

  ### 38. Weave is a game changer!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandi K. | Practice Administrator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

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**Reviewed Date:** August 06, 2025

**What do you like best about Weave?**

We use Weave as our phone system provider and love all the features available. I especially love the Call Intelligence feature that helps us give better feedback and coaching to our admin team on phone skills. Not only can we give our patients a better experience, but we also have access to detailed stats to be aware of more growth opportunities for our practice.

**What do you dislike about Weave?**

No issues or concerns. The practice analytics are not as comprehensive as other programs, but that is not what I primarily use it for.

**What problems is Weave solving and how is that benefiting you?**

I wanted to have more detailed information on how our admin team is handling our patient calls. Not only can I see what how many calls were happy vs unhappy, I can also see stats for each team member and what calls resulted in booked appointments.

  ### 39. Efficient Tool for Patient Interaction, But Pricey

**Rating:** 3.5/5.0 stars

**Reviewed by:** J H.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

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**Reviewed Date:** November 03, 2025

**What do you like best about Weave?**

I find Weave extremely beneficial for my business needs, especially in providing faster patient communication and response which significantly saves time. I appreciate the capability to text patients immediately or schedule texts for future delivery, making patient engagement much more efficient. Over the past four years, Weave has been instrumental in maintaining seamless communication, which was initially recommended by the previous owner and has continually proven to enhance operational efficiency and patient interaction. This smooth operational flow is one of the main reasons I would choose to purchase Weave again.

**What do you dislike about Weave?**

I find the cost of Weave to be higher than I'd like, which affects the overall value and affordability.

**What problems is Weave solving and how is that benefiting you?**

I find Weave enhances patient communication and quickens response times, which saves me time and improves efficiency.

  ### 40. LOVE Weave

**Rating:** 5.0/5.0 stars

**Reviewed by:** Staci M. | Office Manager, Small-Business (50 or fewer emp.)

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**Reviewed Date:** February 21, 2024

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Weave?**

They save us a ton of money on credit card processing. That is the biggest value, but they also make our lives easier with the app and being able to see the schedule while closed. The ability to text patient from our business phone and received photos is a huge plus as well. Their customer service is great too.

**What do you dislike about Weave?**

I can't think of anything. Honestly. It is a great program.

**What problems is Weave solving and how is that benefiting you?**

High cost of accepting credit cards. Easier communication and ability to see things while we are closed.

  ### 41. Intuitive and Efficient for Patient Coordination

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nivrithi K.

**Validated Reviewer:** Validated through a business email account

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**Reviewed Date:** January 06, 2026

**What do you like best about Weave?**

I love how Weave lets me quickly contact any patients and schedule messages easily. The voicemail transcription feature is amazing too. I really appreciate the user-friendliness of the software; it's very easy to navigate. The interface is straightforward, and I like that patients are able to send pictures when needed. Setting up Weave was very easy, which I also value.

**What do you dislike about Weave?**

Sometimes the 'New Message' box keeps popping up even when I close out of it.

**What problems is Weave solving and how is that benefiting you?**

I can quickly contact patients and schedule messages with Weave. The voicemail transcription feature is also amazing.

  ### 42. Streamlined Text and Payments, Reliable Even Offline

**Rating:** 5.0/5.0 stars

**Reviewed by:** Neatria S.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

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**Reviewed Date:** November 06, 2025

**What do you like best about Weave?**

I love that Weave lets me send text and payment links, and process credit card transactions. This flexibility is incredibly valuable, especially because, even when our primary software system is down, the Weave portal still allows me to process payments smoothly. This reliability ensures that our transaction processes are not interrupted, which is crucial for maintaining consistent business operations. Additionally, I appreciate how easy the initial setup of Weave was, making it hassle-free to get started. Overall, these features and the seamless payment processing capability make Weave an indispensable tool for my needs.

**What do you dislike about Weave?**

I like everything

**What problems is Weave solving and how is that benefiting you?**

I use Weave to send text and payment links, process credit card transactions, and handle payments even when our system is down, which shortens phone time.

  ### 43. All-in-One Communication, But Could Use Slightly Better Open Dental Integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Josh C. | Director of Operations, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 03, 2025

**What do you like best about Weave?**

I love that Weave is our phone carrier, which gives us one stop shopping for phone, text, and fax.

**What do you dislike about Weave?**

I wish the integration actually pulled up the patients account in Open Dental when a call or text comes through.

**What problems is Weave solving and how is that benefiting you?**

Before Weave, we had a VOIP phone provider as well as a land line for faxing.  We also used Open Dental's limited texting option.  With Weave, we have it all in one place.  The two-way texting has made our front desk staff much more efficient.

  ### 44. Great Communication Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sairah M. | Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 06, 2025

**What do you like best about Weave?**

I love the text messaging feature. It is the primary way I communicate with our clients. I love that we have calls recorded as well.

**What do you dislike about Weave?**

I dislike that you often have to refresh your browser in order to get updated messages. The old version before it being updated itself automatically. Now, it seems that in order to get the new messages coming in I have to refresh everything and it takes more time than it used to.

**What problems is Weave solving and how is that benefiting you?**

Being able to communicate with clients when the spa is sometimes too busy to take a call, or when a client is too busy to talk on the phone, helps engage return visits and help our patients have information regarding their services, accounts and appointments in a HIPAA compliant format.

  ### 45. Time-Saving Communication and Seamless Patient Form Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelly S. | Financial Coordinator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 04, 2025

**What do you like best about Weave?**

It saves time confirming patient and communicating via text regarding any appointment information to each patient. The new patient forms flow into each chart as well saving time and resources.

**What do you dislike about Weave?**

I wish in the schedule part of the app you can click an icon and move to a specific date without clicking the arrows over multiple times to get to the week your patient is scheduled on.

**What problems is Weave solving and how is that benefiting you?**

Streamlining confirming patient and sending out reminder for patient who haven't scheduled 6 month cleanings.

  ### 46. Multiple Tasks in One App—A Convenient All-in-One

**Rating:** 4.0/5.0 stars

**Reviewed by:** Taylor L. | Practice Manager, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 24, 2026

**What do you like best about Weave?**

I like that it does multiple tasks in one app

**What do you dislike about Weave?**

the AI call analysis can consider some call unhappy when they are just normal phone calls

**What problems is Weave solving and how is that benefiting you?**

weave acts as our answering service over the weekends

  ### 47. Effortless Communication and Appointment Booking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tringali Vibrant Health W.

**Validated Reviewer:** Validated through Google One Tap using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** November 03, 2025

**What do you like best about Weave?**

I have been using Weave for a year primarily for making calls, and I find that it makes getting in contact with patients and booking their appointments much easier. The setup process was seamless and easy, with no difficulties encountered, which I truly appreciate. The reminder feature is particularly useful as it helps me remember to complete tasks, enhancing my overall experience with Weave. Overall, the ease of use of the platform stands out, making it a product that I would consider purchasing again. I even rate it a 10 out of 10 on recommending Weave to others.

**What do you dislike about Weave?**

Nothing

**What problems is Weave solving and how is that benefiting you?**

Weave makes it easier to contact patients and book appointments, enhancing my experience with its reminder feature and overall simplicity.

  ### 48. Weave helps with communication and efficiency consistency.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Desiree G. | Patient Care Coordinator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 07, 2024

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Weave?**

For our office, it is a great help that we can text to communicate with patients as it is sometimes faster for patients who prefer to message than have a phone call. It has helped with our forms as well. We love the reminders for those who are scheduled and the recall system to catch patients who haven't yet been scheduled. We also use it as a communication among staff while at the office which helps keep everyone on the same page. When needing customer support they are easy to get ahold of.

**What do you dislike about Weave?**

There are still some glitches here and there with the system. But overall we don't have any downsides.

**What problems is Weave solving and how is that benefiting you?**

Helping us communicate with a larger amount of patients in a day.

  ### 49. Very Helpful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zoe W. | CSR, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 05, 2025

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Weave?**

I really like the call popping feature its handy for pulling up client info quickly so I can get to helping the client efficiently.

**What do you dislike about Weave?**

with the new update every time i move to a new station I have to reconnect the phone line, it would be nice if there could be multiple phones attached to the weave profile.

**What problems is Weave solving and how is that benefiting you?**

All Communications

  ### 50. Weave has been great for our office!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rachel C. | Office Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 04, 2025

**What do you like best about Weave?**

The ease of using Weave is one of the best things about this software. Love the options that it has to offer and the representatives we have spoken with have always been very helpful!

**What do you dislike about Weave?**

There are not many things that we dislike about Weave. The only thing that we could say would be maybe the price.

**What problems is Weave solving and how is that benefiting you?**

Weave helps us with our patient communication including confirming patients, sending out text messages, and sending paperwork to patients.


## Weave Discussions
  - [Is there campaigns for emailing promos, post op, education etc.. coming?](https://www.g2.com/discussions/is-there-campaigns-for-emailing-promos-post-op-education-etc-coming) - 1 comment, 1 upvote
  - [Is weave Hipaa compliant?](https://www.g2.com/discussions/is-weave-hipaa-compliant) - 2 comments
  - [How much is weave dental?](https://www.g2.com/discussions/how-much-is-weave-dental) - 2 comments
  - [What does the company weave do?](https://www.g2.com/discussions/weave-what-does-the-company-weave-do) - 2 comments
  - [What is weave dental?](https://www.g2.com/discussions/what-is-weave-dental) - 2 comments

- [View Weave pricing details and edition comparison](https://www.g2.com/products/weave-weave/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-24+14%3A55%3A53+-0500&secure%5Bsession_id%5D=c4ac6d64-46e6-422a-952b-6f17e0657a13&secure%5Btoken%5D=80c54dcea4d17f512165f648a360124d065f4feda89361a655e42d4662ed4f6e&format=llm_user)

## Weave Features
**Additional Functionality**
- Self Service Portal
- Reminders
- Inventory Management
- Customizable Forms
- Appointment Management
- Client Portal
- Multi-Location
- Reporting & Statistics
- Recall Tracking
- SOAP notes
- Activity Dashboard
- Insurance Management
- Client Management
- AI Copilot
- Customizable Reports
- SMS Messaging
- Claims Management
- Calendar Management
- Customizable Branding
- Customizable Templates
- Data Import/Export
- Scheduling
- Patient Records Management
- Third-Party Integrations
- Electronic Payments
- HIPAA Compliant
- Forms Management
- Generative AI
- Charting
- E-Prescribing
- Document Management
- Email Reminders
- For Optometrists
- Records Management

**Additional Functionality**
- Patient Records Management
- Pre-Appointment Screening
- EMR/EHR
- Calendar Management
- Third-Party Integrations
- SMS Messaging
- Customizable Branding
- Broadcast Messaging
- Commenting/Notes
- Cancellation Management
- Room Scheduling
- Billing & Invoicing
- Email Marketing
- Faculty/Staff Management
- Recurring Appointments
- AI Copilot
- Multiple Appointment Types
- API
- Alerts/Notifications
- No-Show Tracking
- Patient Portal
- Multi-Physician
- Payment Processing
- Wait List Management
- Electronic Signature
- Task Management
- Reporting/Analytics
- Patient Communications
- HIPAA Compliant
- Prescription Renewal
- Patient Questionnaires
- Insurance Eligibility Verification
- Patient Intake
- Multi-Location
- Virtual Meetings
- Approval Process Control
- Check-in/Check-out
- Mobile Access
- Generative AI
- Reminders
- Online Scheduling

**Information Flow**
- Patient Case Management
- Referrals Management
- Records Management
- Campaign Management
- Forms Management

**Platform**
- User Authorization - HIPAA Compliant Messaging
- Compliant Texting - HIPAA Compliant Messaging
- Compliant Emailing - HIPAA Compliant Messaging
- Clinical Communication - HIPAA Compliance
- HIPAA Compliance - HIPAA Compliant Messaging
- Operating Systems - HIPAA Compliant Messaging
- Message Lifespan - HIPAA Compliant Messaging
- Workflow Enhancement - HIPAA Compliant Messaging
- PCI Compliance

**Patient Convenience **
- Tablets and Kiosks
- Payment Collection
- Form Workflow
- Patient Check-in
- Mobile Patient Intake
- Customizable Forms
- Data Collection

**Patient-Centered Functions**
- Online Presence Management
- Patient Feedback Management
- Patient Communications
- Third-Party Integrations
- Compliance Management
- Multi-Channel Communication
- Calendar Management
- Patient Records Management
- Campaign Management
- Appointment Management
- Self Service Portal
- Intake Management
- Records Management
- Claims Management
- Document Management
- Invoice Management
- Forms Management

**Business Management**
- Merchant Services
- Appointment Scheduling
- Event Scheduling
- Automated Scheduling
- Client Management
- Forms Management

**Agentic AI - Veterinary Practice Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Patient Communication & Engagement**
- Personalized Patient Outreach
- Intelligent Chatbots & Virtual Assistants
- Two-Way Patient Messaging
- AI-Powered Appointment Reminders

**Additional Functionality**
- Customizable Templates
- AI Copilot
- Third-Party Integrations
- Data Import/Export
- Secure Data Storage
- Audit Trail
- Collaboration Tools
- Reporting & Statistics
- Drag & Drop
- Search/Filter
- Archiving & Retention
- Vulnerability Scanning
- Customizable Reports
- Data Security
- Self Service Portal
- Customizable Forms
- For Healthcare
- Document Storage
- Risk Alerts
- API
- Generative AI
- HIPAA Compliant
- Activity Tracking
- Access Controls/Permissions
- Real-Time Reporting
- Document Templates
- Reminders
- Compliance Tracking
- Version Control
- Activity Dashboard
- Risk Analysis
- Monitoring

**Additional Functionality**
- Appointment Scheduling
- Self Service Portal
- Communication Management
- Reminders
- Telemedicine
- SMS Messaging
- Customer Database
- Patient Records Management
- AI Copilot
- Third-Party Integrations
- Historical Reporting
- Imaging and X-rays
- Reporting & Statistics
- E-Prescribing
- Activity Dashboard
- EMR/EHR
- Client Management
- CRM
- Confirmations/Reminders
- Live Chat
- Alerts/Notifications
- Email Reminders
- Workflow Management
- Inventory Management
- Prescription Processing
- Calendar Management
- Invoice Management
- Task Scheduling
- API
- Accounting
- Patient Intake
- Patient Portal
- Charting
- Electronic Payments
- Treatment Planning
- Electronic Signature
- Document Management
- Payment Processing
- Status Tracking
- Medical Billing
- Document Storage
- SOAP notes
- Data Import/Export
- Generative AI
- Template Management
- Billing & Invoicing

**Patient Experience**
- Dashboards & Reporting
- Team Management
- Secure Communications
- Patient Experience Management
- Historical Reporting
- Real-Time Reporting
- Discharge Management
- Invoice Management
- Registration Management
- Admissions Management
- Booking Management
- Calendar Management
- Claims Management
- Appointment Management
- Communication Management
- Workflow Management
- Email Management
- Contact Management
- Document Management
- Pipeline Management
- Lead Management
- Task Management
- Client Management

**Administration **
- Patient Data Transfer
- HIPAA Compliance
- Insurance Credentialing
- Appointment Scheduler Integration
- E-Signature
- Insurance Eligibility Verification
- Patient Records Management

**Operations**
- Workflow Management
- Interoperability
- Digital Intake Forms
- Engagement Measuring
- Patient Satisfaction Management
- EHR Integration
- Patient Intake
- Patient Engagement
- Care Plan Management
- Communication Management
- Customizable Forms
- Care Summaries
- EHR-Agnostic
- Assessment Management
- Social Media Integration

**Marketing**
- Client Communications
- CRM

**Scheduling & Access Optimization**
- Self-Service Appointment Scheduling
- Digital Intake & Pre-Visit Forms
- AI-Based Scheduling Optimization
- Waitlist & Cancellation Management

**Additional Functionality**
- Onsite Registration
- Patient Scheduling
- Activity Dashboard
- Wireless Internet Access Control
- Photo Capture
- Self Check-In/Check-Out
- QR Codes
- Alerts/Notifications
- Payment Processing
- Configuration Management
- AI Copilot
- Reporting/Analytics
- Interactive Content
- Data Synchronization
- Generative AI
- Digital Signage
- Multi-Language
- Wayfinding
- Virtual Keyboard
- User Session Management
- Customizable User Interface
- For Medical Purposes
- HIPAA Compliant
- Timeout
- Customizable Branding
- Queue Management
- Touch Screen
- ID Scanning

**Additional Functionality**
- Scheduling
- Contact Database
- Document Storage
- Activity Tracking
- AI Copilot
- Billing & Invoicing
- Customizable Fields
- Automated Scheduling
- Referral Tracking
- Reporting & Statistics
- Marketing Automation
- Reminders
- Alerts/Notifications
- Customizable Templates
- Mobile Access
- Monitoring
- Audience Targeting
- Live Chat
- Task Progress Tracking
- Predictive Analytics
- Task Scheduling
- For Healthcare
- Multi-Location
- Chat/Messaging
- Customizable Reports
- HIPAA Compliant
- Charting
- Forecasting
- Client Portal
- Mobile Alerts
- Customizable Forms
- Drag & Drop
- Waiting Time Tracking
- Document Templates
- Patient Monitoring
- Patient Intake
- Customer Database
- Real-Time Notifications
- Patient Location Tracking
- SMS Messaging
- API
- Self Service Portal
- Electronic Payments
- Surveys & Feedback
- Real-Time Monitoring
- Patient Scheduling
- Generative AI

**Practice Management**
- Patient Records
- Photo Management
- Insurance Billing
- Faculty/Staff Management
- Appointment Management
- Discount Management
- Promotions Management
- Gift Card Management
- Calendar Management
- Medical Billing
- Records Management
- Reputation Management
- Practice Management
- Lab Order Management
- Revenue Management
- Compliance Management
- Insurance Management
- Document Management
- Marketing Management
- Workflow Management
- Registration Management
- Claims Management
- Communication Management

**Generative AI**
- Generative AI

**Care Coordination & Automation**
- Risk Stratification & Patient Prioritization
- Automated Care Pathway Guidance
- Referral Management

**Additional Functionality**
- Scheduling
- Contact Database
- Document Storage
- Activity Tracking
- AI Copilot
- Billing & Invoicing
- Customizable Fields
- Automated Scheduling
- Referral Tracking
- Reporting & Statistics
- Marketing Automation
- Reminders
- Alerts/Notifications
- Customizable Templates
- Mobile Access
- Monitoring
- Audience Targeting
- Live Chat
- Task Progress Tracking
- Predictive Analytics
- Task Scheduling
- For Healthcare
- Multi-Location
- Chat/Messaging
- Customizable Reports
- HIPAA Compliant
- Charting
- Forecasting
- Patient Education
- Electronic Payments
- Multi-Language
- Patient Questionnaires
- Onboarding
- Confirmations/Reminders
- Appointment Scheduling
- Real-Time Data
- Sentiment Analysis
- Activity Dashboard
- Real-Time Analytics
- Medication History
- Online Refills
- Messaging
- Video Conferencing
- Real-Time Monitoring
- API
- Prescription Renewal
- Customizable Branding
- Historical Reporting
- Mobile Alerts
- Lab Results
- Telemedicine
- One-to-One Messaging
- Patient Monitoring
- Health Record Access
- Medical Billing
- Customer Database
- Bill Payment
- For Medical Purposes
- Electronic Signature
- Two-Way Audio & Video
- Video Consultations
- Secure Messaging

**Platform Tools**
- Reporting and Analytics
- Healthtech Integrations
- Mobile App
- Social Media Integration
- Website Integration
- Third-Party Integrations
- Customer Mobile App

**Operational Intelligence & Integration**
- Predictive No-Show Analytics
- EHR & Practice Management Integration
- Operational Performance Dashboards

**Additional Functionality**
- Marketing Automation
- HIPAA Compliant
- Customer Database
- Activity Dashboard
- Payment Processing
- Before & After Pictures
- Billing & Invoicing
- AI Copilot
- Reminders
- Customizable Templates
- Electronic Payments
- Customizable Reports
- Reporting & Statistics
- Alerts/Notifications
- Loyalty Program
- SMS Messaging
- Online Booking
- Sales Reports
- Treatment Packages
- Customizable Forms
- API
- Generative AI
- Email Marketing
- Customizable Branding
- Transaction History
- For Medical Spas
- Multi-Location
- For Plastic Surgery Practices
- Patient Engagement
- Telemedicine
- Electronic Faxes
- Point of Sale (POS)
- Customer Surveys
- Charting
- Medical Coding
- Consent Forms
- Live Chat
- kiosk
- Plastic Surgery Simulator
- E-Prescribing
- SMS Reminders
- Referral Tracking
- Mobile Alerts
- Automated Quoting
- EMR/EHR
- Digital Signature

## Top Weave Alternatives
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