Best Clinical Communication and Collaboration Software

    Clinical communication and collaboration (CC&C) systems coordinate activities and data flow between clinicians, nurses, physicians, and other medical professionals. CC&C software securely integrates with clinical systems like EHRs (supplementing existing patient data with additional documents, images, and messaging), medical staff scheduling software (providing visibility about the availability of on-campus and on-call staff), and healthcare IT systems (enhancing workflow and improving care transitions). Hospitals, ancillary care providers, and clinical laboratories can leverage CC&C solutions to reduce referral leakage and rate of readmissions, and ensure interoperability between systems. With a CC&C platform deployed, health care organizations and practices can maintain patient context, facilitate real-time collaboration, reduce inefficiency and gaps, achieve patient safety and satisfaction, and preserve profitability.

    If you are looking for a secure messaging solution to facilitate provider-patient communication, head to the HIPAA Compliant Messaging category. Products in the CC&C software category are designed to improve communication between medical staff to positively impact the provision and delivery of care.

    To qualify for inclusion in the Clinical Communication and Collaboration (CC&C) category, a product must:

    Leverage digital communication technologies (e.g., VoIP, secure text messaging, video conferencing, event management)
    Promote and facilitate real-time communication between clinicians and medical staff
    Collect, store, and share patient data, documents, images, and information between health care professionals and systems
    Be used on a variety of mobile devices or cloud technologies
    Adhere to industry compliance and standards such as HIPAA (Health Insurance Portability and Accountability Act) and HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) scores

    Top 6 Clinical Communication and Collaboration Software

    • Trillian
    • Vocera Platform
    • TigerText Essentials
    • Redox
    • Verizon
    • TigerFlow

    Compare Clinical Communication and Collaboration Software

    G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
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    (82)4.3 out of 5

    Trillian is a powerful business and clinical communication platform used by companies and healthcare systems of all sizes. Whether you're a business still relying on texting or a healthcare organization that needs HIPAA-compliant secure messaging, Trillian's modern and secure business instant messaging will help modernize employee communication without compromising on security or control. Chat privately or in group chats, share files and images, and leverage status and presence features so co-w

    (10)4.2 out of 5

    Vocera Platform delivers communications complete with information about the patient event, healthcare environment, and care team and allows you to gain dynamic situational awareness and the insight you need to inform clinical decisions in real time, inside or outside the hospital, on your device of choice.

    (17)3.8 out of 5

    TigerText provides secure, mobile, real-time messaging solutions for healthcare providers to communicate with their employees.

    (41)4.0 out of 5
    Optimized for quick response

    Redox accelerates the development and distribution of healthcare software solutions with a full-service integration platform to securely and efficiently exchange data. Healthcare delivery organizations and technology vendors connect once and authorize the data they send and receive across the most extensive interoperable network in healthcare. Redox exists to make healthcare data useful and every patient experience a little bit better.

    Verizon Universal Identity Services provide a SaaS-based identity ecosystem for healthcare professionals with high-assurance medical identity credentials.

    (14)4.2 out of 5

    TigerFlow by TigerConnect is the industry's most advanced, most integrated clinical communication and collaboration solution. The platform helps physicians, nurses, and other staff communicate and collaborate more effectively, accelerating productivity, reducing costs, and improving patient outcomes. Trusted by more than 6,000 healthcare organizations, TigerConnect maintains 99.99% uptime and processes over 10 million messages each day. Its category-leading product innovations and advanced integ

    One person in the office can transform their entire practice culture and improve workflow efficiency by 25% simply by downloading this program and giving it a try for a month. Training is not necessary because the software is intuitive for anyone who has ever used a touch screen or pressed a wall-mounted button. BlueNote Communicator Lights are a quick in-office communication dashboard for use in a medical, dental, optometry, or veterinary office to know how long each patient has waited, or wh

    (10)4.9 out of 5

    Hucu.ai is a FREE HIPAA compliant patient-centered messaging network, with real-time patient health and staff attrition risk reporting. Hucu.ai customers streamline professional communications within our easy to use app, receiving push notifications when colleagues tag them for immediate delivery. Users share text, documents, images, emojis, and videos that are securely stored in the Hucu.ai encrypted cloud, reducing space utilization on user devices. Communication is optimized through custom c

    (6)3.5 out of 5

    MEDHOST is a provider of market-leading enterprise, departmental and healthcare engagement solutions.

    (7)3.3 out of 5

    Spok provides a secure texting app for smartphones and tablets for hospitals and healthcare organizations that is HIPAA-compliant, improves the efficiency and quality of communication among your physicians, nurses, and staff, and helps set up your hospital to deliver safer, better care. Spok allows key hospital staff members to access private health information and conduct secure consultations from their personal mobile device.

    (6)4.4 out of 5

    Voalte Messenger is a web-based client that gives Unit Secretaries, Pharmacists, Radiologists and others the power to exchange secure text messages with Voalte users from a desktop, laptop or workstation on wheels.

    (5)3.6 out of 5

    Introducing Lua: More Than Messaging. Lua is a HIPAA compliant communication platform employees love and IT trusts. Secure and encrypted, Lua enables internal and external communications for healthcare teams. Through messaging, Telehealth video calling, file sharing, EHR integration and more, Lua keeps your entire organization connected and informed, for improved workflows and better patient experiences.

    (4)4.5 out of 5

    PolicyManager is a scalable enterprise SaaS-based healthcare policy and procedure management solution.

    (3)3.8 out of 5

    CareCloud Community is a suite of patient engagement and social tools that give you, your practice and your patients a secure way to communicate and collaborate with one another. Engage patients anywhere through a mobile patient portal to provide a better experience for them while reducing administrative hassle for your practice.

    (4)3.8 out of 5

    CareConnect is an integration engine that allows organizations to connect with other providers outside their four walls. Through a single connection point, you can connect to acute and primary care providers, labs, public health reporting agencies, health information exchanges and more.

    Our clinical technology provides a highly-scalable intelligent network and an integration platform with clinical exchange technology that connects healthcare systems with providers, payers, and pharmacies.

    (4)4.5 out of 5

    Voalte One combines VoIP calling, alert notification, and text messaging on an easy-to-use smartphone.

    (2)2.3 out of 5

    HCS Corrections Solutions is a versatile electronic medical record that seamlessly integrates with pharmacy information systems

    (2)3.5 out of 5

    Imprivata Cortext is a communications platform for healthcare that enables organizations to replace pagers and improve care coordination, inside and outside the hospital, and enables clinicians to securely collaborate across care teams and organizations.

    (5)5.0 out of 5

    HIPAA compliant faxing, email, forms, and signatures with seamless EHR integration and automation. Medsender was founded with the mission of fixing healthcare communication and automating care coordination so that you can focus on what matters most.

    (2)3.0 out of 5

    SystmOne is a software solution. With modules for every healthcare setting from primary care to hospitals, social care and mental health, SystmOne provides clinicians and health professionals with a single shared Electronic Health Record (EHR) available in real time at the point of care.

    (3)4.8 out of 5

    Vocera Care Experience is a patient communication and care coordination software that enables care messaging & distribution of discharge instructions to patients.

    (1)4.5 out of 5

    ActiveTRACK is platform independent and provides real-time patient status and tracking. ActiveTRACK also measures registration, throughput, and wait times in real-time. This allows management to proactively allocate resources in real-time. No more waiting until the end of shift report or a patient complaint to identify bottlenecks or to take action. These metrics are available in real-time to improve efficiency, reduce patient wait times, and improve patient satisfaction.

    (1)4.0 out of 5

    Arezzo is an active clinical decision support and pathway technology desgned to empower personalised care delivery at patient and population level.

    (1)5.0 out of 5

    A patient-centric message exchange for care team members across care transitions.

    (1)4.0 out of 5

    Connexall is an enterprise-grade communication and control platform that delivers hospital-wide interoperability to people, systems, tasks, and devices. Its capabilities act as a backbone for clinical workflow, communicating the right information to the right person, at the right time, on the right device.

    eCareNotes is a cloud-based speech recognition solution for physicians. This solution helps doctors to simplify patient documentation.

    (2)3.0 out of 5

    The Halo Clinical Collaboration Platform (CCP) is a cost-effective, comprehensive solution for acute, ambulatory and long-term care providers. Unify communication, on-call scheduling and care team coordination on a cloud-based mobile platform to ensure the right message gets to the right person, role or team – instantly!

    (1)4.0 out of 5

    IMD is a EHR designed for doctors focused on physician workflow and patient care.

    (1)4.0 out of 5

    Mobile Heartbeat® is a clinical communication and collaboration company with the goal of driving collaborative care and positive patient outcomes throughout the enterprise healthcare continuum. Our MH-CURE platform enables all roles, across all departments within a hospital to communicate with context streamlining clinical workflows, accelerating decision-making, reducing costs and most importantly, improving patient care. Hospitals gain valuable insights on how users are engaging with each oth

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    Check out the G2 Grid® for the top Clinical Communication and Collaboration Software products. G2 scores products and sellers based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. Together, these scores are mapped on our proprietary G2 Grid®, which you can use to compare products, streamline the buying process, and quickly identify the best products based on the experiences of your peers.
    Leaders
    High Performers
    Contenders
    Niche
    Verizon
    Trillian
    TigerFlow
    Vocera Platform
    TigerText Essentials
    Redox
    Market Presence
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