---
title: Pabau Practice Management Reviews
meta_title: 'Pabau Practice Management Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 313 reviews by the users' company size, role or industry
  to find out how Pabau Practice Management works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 313
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: Specialty Practice Management
  url: https://www.g2.com/categories/specialty-practice-management
---

# Pabau Practice Management Reviews
**Vendor:** Pabau  
**Category:** [Medical Spa Software](https://www.g2.com/categories/medical-spa)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 313
## About Pabau Practice Management
Pabau is the all-in-one practice management platform built to help healthcare clinics and med spas run smarter, grow faster, and deliver outstanding client care. Trusted by over 3500 practices worldwide, Pabau acts as your mission control – combining powerful revenue-driving tools with smart automations that save time and reduce admin. From integrated payments and card-on-file charging to EMRs, charting, calendars, online bookings, inventory tracking, and before-and-after photo storage – everything you need is in one place. Automate pre-care and after-care emails, send appointment reminders via SMS or email, manage your reputation, and run multi-location operations effortlessly. With Pabau, you’ll spend less time on admin and more time doing what you do best – while your marketing runs in the background.



## Pabau Practice Management Pros & Cons
**What users like:**

- Users praise the **exceptional customer support** from Pabau Practice Management, highlighting its professionalism and responsiveness. (72 reviews)
- Users find Pabau Practice Management remarkably **easy to use** , benefiting from its all-in-one approach and excellent support. (60 reviews)
- Users appreciate the **helpful support** from Pabau's team, ensuring a smooth and straightforward onboarding experience. (57 reviews)
- Users praise the **outstanding staff support** at Pabau, noting their dedication and thoroughness in resolving issues. (43 reviews)
- Users appreciate the **user-friendly interface and extensive options** in Pabau for efficiently managing client data. (41 reviews)
- Efficiency (31 reviews)
- Setup Ease (28 reviews)
- Communication (24 reviews)
- Client Management (23 reviews)
- Customization (23 reviews)

**What users dislike:**

- Users experience occasional **technical issues** like system errors and freezing, which can disrupt their workflow. (17 reviews)
- Users find the setup process to be **slightly confusing** , though helpful staff and guidance are available. (15 reviews)
- Users find the **difficult learning curve** of Pabau challenging, particularly those transitioning from simpler systems. (14 reviews)
- Users find the **limited features** of Pabau Practice Management hinder usability and efficiency in practice management. (12 reviews)
- Users find the setup process **difficult** , though customer support assists in navigating the complexities involved. (11 reviews)
- Users often face a **steep learning curve** with Pabau Practice Management, requiring time and effort to master the system. (11 reviews)
- Users find the **poor usability** of Pabau Practice Management challenging, especially with upgrades and editing consent forms. (10 reviews)
- Expensive (9 reviews)
- Software Bugs (9 reviews)
- Missing Features (8 reviews)

## Pabau Practice Management Reviews
  ### 1. She was so helpful I made everything so clear

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zaifran H. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 26, 2024

**What do you like best about Pabau Practice Management?**

Everything was so clear and she went through everything thoroughly. I was really happy with her service.

**What do you dislike about Pabau Practice Management?**

There was nothing to dislike


I was happy with everything

**What problems is Pabau Practice Management solving and how is that benefiting you?**

Hope with my market is marketing getting customers booked in

**Official Response from Alex A:**

> Hey Zaifran, thanks for the review - we are very happy to have you onboard. Please ask anyone else in your team to also leave an honest review! On top of the meetings that you mentioned with our colleagues, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/

- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Alex
Product Marketing Manager

P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 2. Less Paperwork & Lots of Cool Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gabriele Q. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 26, 2024

**What do you like best about Pabau Practice Management?**

I love how Pabau's system is so intuative and takes the time out from regular paper work auditing.

**What do you dislike about Pabau Practice Management?**

The new version has has problems but their devlopers are quick to resolve issues and are availble anytime.

**What problems is Pabau Practice Management solving and how is that benefiting you?**

I really like the automated CRM

**Official Response from Alex A:**

> Hi Gabriele, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review!

You can book 121 success meetings to make sure you are getting the most out of Pabau (if you haven’t done that already) here:

- https://support.pabau.com/meetings/pabau/success-meeting

- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/

- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

As you mentioned, you can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Regarding your feedback: We've been working extremely hard (not just on the development of new features, but also) on the side of bugs and glitches. Although they are rare, if you happen to encounter them, please don't hesitate to contact our support team at - https://pabau.com/support-centre/

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,

Alex
Product Marketing Manager

  ### 3. Great Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dr Soumendra N. | GP Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Pabau Practice Management?**

Easy to use, moden, full of features and automation. Great custome support.

**What do you dislike about Pabau Practice Management?**

Software glitches and crashes, but gets fixed swiftly.

**What problems is Pabau Practice Management solving and how is that benefiting you?**

Booking appointments, billing and EMR

**Official Response from Alex A:**

> Hi Dr Soumendra, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review! 

You can book 121 success meetings to make sure you are getting the most out of our system anytime here:

- https://support.pabau.com/meetings/pabau/success-meeting 
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

As you mentioned, you can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Regarding your feedback: We've been working extremely hard (not just on the development of new features, but also) on the side of bugs and glitches. Although they are rare, if you happen to encounter them, please don't hesitate to contact our support team at - https://pabau.com/support-centre/

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager


  ### 4. Love this system.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nicola K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2023

**What do you like best about Pabau Practice Management?**

There's always someone there to help in the chat and it has so many features.  It's such a clever system and the new Pabau 2 has a much sleeker feel. I use it all day every day and it never doesn't work.  When the changeover happened with the booking system and there were some glitches, they were on it.  Sorting it out, keeping everyone informed.  Lots of webinars to educate you on the possibilities.

**What do you dislike about Pabau Practice Management?**

Wish I could specify appointment times instead of having to put blocks inbetween them all the time.

**What problems is Pabau Practice Management solving and how is that benefiting you?**

All my bookings can happen while I'm working, sleeping etc.  My invoices are automatically sent to Xero.  It saves me a lot of time and reduces a lot of stress.

**Official Response from Alex A:**

> Hey Nicola, thanks for the review. To help you with the setup and get the most out of Pabau - we would recommend booking a 121 meeting anytime, available 21 hours a day via the following links (if you haven’t done that already):

- https://support.pabau.com/meetings/pabau/success-meeting

- https://support.pabau.com/meetings/pabau/success-meeting-us

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/

- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

Thank you for reaching out. Your feedback is very valuable to us and helps us constantly improve.

Best regards,

Alex
Product Marketing Manager

P.S. We would love to hear from you about your ideas on ways we can improve. Feel free to contact us so we can forward it to the team to keep in mind for future improvements.

P.P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 5. Pabau is helping us grow our BioIdentical Hormone Replenishment Therapy practice.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Phil P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 13, 2023

**What do you like best about Pabau Practice Management?**

Pabau gives us a lot of freedom by automating many aspects of our Client communications, billing, prescriptions, and lab ordering in a reasonably priced package.

**What do you dislike about Pabau Practice Management?**

The biggest downside is that its a UK based company, so there are some minor issues relating to the conventions untilized in Europe vs the US, but the support folks are very cordial and helpful and seem to be working hard at resolving the issues that we have had thus far.

**What problems is Pabau Practice Management solving and how is that benefiting you?**

We are able to customize forms and fields that allow patient data to flow from one step of our workflow to the next, patient communication is very robust with lots of options and levels of automation that keep our back office from bogging down and our providers focused on each patient.

**Official Response from Alex A:**

> Hi Phil, thanks for the review. Regarding your feedback - As a global company, we are dedicated to your growth with us. That is why, to help you with the setup and get the most out of Pabau - we would recommend booking a 121 meeting anytime, available 21 hours a day via the following links (if you haven’t done that already):

- https://support.pabau.com/meetings/pabau/success-meeting-us 
- https://support.pabau.com/meetings/pabau/success-meeting

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

Thank you for reaching out. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

  ### 6. Very poor customer service

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 12, 2023

**What do you like best about Pabau Practice Management?**

Seems like it has lots of features integrated into it. The main reason for choosing Palau is the ability to take photographs within the app.

**What do you dislike about Pabau Practice Management?**

Customer service - very poor. The app is not easy to set up, to get it up and running with all features it takes time, but the support for this is minimal. When we are stuck (either during set up or with a patient) there is no way to pick up the phone and sort the issue then and there - it is a matter of sending an email, with reply after some hours to days with a pdf attachment on how to do it resolve it rather than in person training (which was discontinued recently). Most professionals are busy with multiple jobs. I set aside time during the week to work on setting up my pabau (either creating consent forms, leaflets etc) and it goes waste due to the lack of timely immediate help.

**What problems is Pabau Practice Management solving and how is that benefiting you?**

Mainly having integrated feature for taking and saving patient photos.

**Official Response from Alex A:**

> Hi team, thank you for reaching out. Regarding your feedback - I am not sure why you are struggling with getting support? You can book a 121 meeting anytime, available 21 hours a day via the following link (if you haven't done that already):

- https://support.pabau.com/meetings/pabau/success-meeting
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

You can also get instant support via http://support.pabau.com and log a ticket for anything outstanding via http://mytickets.pabau.com. Our support customer satisfaction is over 90% this quarter.

We've been working extremely hard (not just on the development of new features, but also) on the side of speed and glitches. Although they are rare, if you happen to encounter them, please don't hesitate to contact our support team at - https://pabau.com/support-centre/

Thank you for reaching out, your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 7. Great for startups!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christopher M. | Foundation Year Doctor, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2024

**What do you like best about Pabau Practice Management?**

Pabau gives structure to up and coming businesses, as I'm starting out I feel totally lost but I've been so well supported by the staff that I don't have any anxieties any more.

**What do you dislike about Pabau Practice Management?**

Not much to dislike, I feel like I'm in very capable hands!

**What problems is Pabau Practice Management solving and how is that benefiting you?**

Payments, bookings and clinical note storage.

**Official Response from Alex A:**

> Hey Christopher, thanks for the review - we are super happy to have you onboard. Please ask anyone else in your team to also leave an honest review!

To help you get the most out of Pabau, we would recommend booking 121 success meetings via the following links (if you haven’t done that already):

- https://support.pabau.com/meetings/pabau/success-meeting 
- https://support.pabau.com/meetings/pabau/success-meeting-us

2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

On top of that, you can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. As you've highlighted payments and bookings as key problems that Pabau resolves for your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of those features (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 8. Great Platform for all your clinic needs.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2023

**What do you like best about Pabau Practice Management?**

Support system is awesome and very responsive.  Online learned and training tools are in depth and plentiful.

**What do you dislike about Pabau Practice Management?**

A little buggy sometimes, but then again, I'm doing some different things with it!

**What problems is Pabau Practice Management solving and how is that benefiting you?**

Client management

**Official Response from Alex A:**

> Hi Michael, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review!

You can book 121 success meetings to make sure you are getting the most out of Pabau (if you haven’t done that already) here:

- https://support.pabau.com/meetings/pabau/success-meeting
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, we're really glad that you find our other resources really helpful, like:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

As you mentioned, you can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Regarding your feedback: We've been working extremely hard (not just on the development of new features, but also) on the side of bugs and glitches. Although they are rare, if you happen to encounter them, please don't hesitate to contact our support team at - https://pabau.com/support-centre/

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,

Alex
Product Marketing Manager

  ### 9. Extremely helpful onboarding team!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Neetika D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2023

**What do you like best about Pabau Practice Management?**

I have only recently started to use it but it seems intuitive and extremely useful not only for patients data but also to use for staff rotas, holidays etc. My onboarding person, Nicole has been brilliant and always gets back to me in good time with any of my queries.

**What do you dislike about Pabau Practice Management?**

I find it a bit tricky to brand everything myself, use my colours etc but the team will do it for you. I wish this aspect was easier and we could give Pabau the colour scheme once and all forms/emails/consents etc created were already branded.

**What problems is Pabau Practice Management solving and how is that benefiting you?**

Everything is in one place which is great. 
It seems easy enough for my staff to use as well
I like the fact there are different security settings and access settings

**Official Response from Alex A:**

> Hi Neetika, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review! To make sure that you are getting the most out of your Pabau account (and to help you with branding/forms/emails/consents, etc), we would recommend booking a 121 success meeting via one of the following links (if you haven't done that already):

- https://support.pabau.com/meetings/pabau/success-meeting 
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 10. Good Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mariella B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2023

**What do you like best about Pabau Practice Management?**

Number of Features and
Ease of Integration

**What do you dislike about Pabau Practice Management?**

Customer support , we only have access to customer support during UK working hours, while we are using the software also in Dubai which is 4 hours ahead of UK, so if we have something urgent we have to wait at least 4 hours

**What problems is Pabau Practice Management solving and how is that benefiting you?**

I would like PABAU to solve the cost per treatment, because this will make our life so easier while calculationg the commission on net profit
also would like to have our vouchers categorised (Birthdays/referral/Gifts... with different codes )

**Official Response from Alex A:**

> Hi Mariella, thank you for reaching out - I am not sure why you are struggling with getting support? You can book a 121 meeting anytime, available 21 hours a day via the following link (if you haven't done that already):

- https://support.pabau.com/meetings/pabau/success-meeting
- https://support.pabau.com/meetings/pabau/success-meeting-us

You can also get instant support via http://support.pabau.com and log a ticket for anything outstanding via http://mytickets.pabau.com. Our support customer satisfaction is over 90% this quarter.

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

Thank you for reaching out, your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like gift vouchers, automation, and online bookings (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.


  ### 11. {"translation":"User Friendly"}

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2024

**What do you like best about Pabau Practice Management?**

Easy to use
Multiple functions
Overview

**What do you dislike about Pabau Practice Management?**

Could load faster
Mobile app sometimes freezes
Slow

**What problems is Pabau Practice Management solving and how is that benefiting you?**

Electronic records
Patient folder includes photo upload
Finances
Electronic prescription
Voice note

**Official Response from Alex A:**

> Hi Ben, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review!

You can book 121 success meetings to make sure you are getting the most out of Pabau (if you haven’t done that already) here:

- https://support.pabau.com/meetings/pabau/success-meeting
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Regarding your feedback: We've been working extremely hard (not just on the development of new features, but also) on the side of speed and glitches. Although they are rare, if you happen to encounter them, please don't hesitate to contact our support team at - https://pabau.com/support-centre/

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,

Alex
Product Marketing Manager

  ### 12. My experience of Pabau

**Rating:** 4.5/5.0 stars

**Reviewed by:** vicky c. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2024

**What do you like best about Pabau Practice Management?**

educational videos 
calender is clear and easy to see
customer support

**What do you dislike about Pabau Practice Management?**

the searches are not easy to get to grips with

**What problems is Pabau Practice Management solving and how is that benefiting you?**

we were able to go paperless and meedt GDPR regulations

**Official Response from Alex A:**

> Hi Vicky, thanks for the review. Regarding your feedback - To help you with the setup and get the most out of Pabau - we would recommend booking a 121 meeting anytime, available 21 hours a day via the following links (if you haven’t done that already):

- https://support.pabau.com/meetings/pabau/success-meeting
- https://support.pabau.com/meetings/pabau/success-meeting-us 

As you mentioned, you can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

Thank you for reaching out. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

  ### 13. Pabau all the way!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel T. | Doctor, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about Pabau Practice Management?**

Support team is fantastic - really responsive and friendly. Feature -rich software, and you can pick and choose which bits of functionality to use.

**What do you dislike about Pabau Practice Management?**

Occasional downtime can affect things. Would be good to have an offline backup so can carry on working, which will then sync when full service is restored.

**What problems is Pabau Practice Management solving and how is that benefiting you?**

Allows us to streamline our processes really well, and the support team is very helpful. Calenders are easy to see and gaps can be easily filled, making us more productive. Templates are also very easy to use.

**Official Response from Alex A:**

> Hi Daniel, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review! To make sure that you are getting the most out of your Pabau account, we would recommend booking a 121 success meeting via one of the following links (if you haven't done that already):

- https://support.pabau.com/meetings/pabau/success-meeting 
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

As you mentioned can also get instant access to our friendly support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Regarding your feedback: We've been working extremely hard (not just on the development of new features, but also) on the side of speed and glitches. Although they are rare, if you happen to encounter them, please don't hesitate to contact our support team at - https://pabau.com/support-centre/

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 14. Support on hand if needed

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 18, 2024

**What do you like best about Pabau Practice Management?**

The marketing functionality is really helpful

**What do you dislike about Pabau Practice Management?**

Creating documents from scratch is not straightforward. Fortunately there's lots of templates to use!

**What problems is Pabau Practice Management solving and how is that benefiting you?**

Communicating to clients - the apointment reminders help alleviate no shows & the text message function enabled us to quickly communicate to clients

**Official Response from Alex A:**

> Hi team, thanks for the review. Regarding your feedback - To help you with the setup and get the most out of Pabau - we would recommend booking a 121 meeting anytime, available 21 hours a day via the following links (if you haven’t done that already):

- https://support.pabau.com/meetings/pabau/success-meeting
- https://support.pabau.com/meetings/pabau/success-meeting-us 

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

Thank you for reaching out. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. Regarding your feedback - We would also suggest scheduling a meeting with our Customer Success team through one of the links above to help you out with creating documents to make sure that you have everything you need to run and scale your business in Pabau.

P.P.S. As you mentioned the marketing feature as one of the most helpful one, we also have a specific course on the Pabau Academy regarding it, which you can check out here - https://academy.pabau.com/courses/marketing/

  ### 15. Easy access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2023

**What do you like best about Pabau Practice Management?**

Quick and easy system to use. Constantly improving to ensure an quick and easy booking system for both users and patients. 
Love the automatic emailing and text service.
Customer service is always great. Not left waiting for answers and always available to help. 
Offers a huge selection of templates which are adaptable yo our business needs.

**What do you dislike about Pabau Practice Management?**

Can sometimes be lagging. Rescheduling doesn't always notify patient.

**What problems is Pabau Practice Management solving and how is that benefiting you?**

Keeping patients updated on appointment movements. 
Showing staff availability 
Stock control 
Pre snd aftercare advise

**Official Response from Alex A:**

> Hi team, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review! On the note of our customer service, we would recommend booking a 121 success meeting to make sure you are getting the most out of Pabau here:

- https://support.pabau.com/meetings/pabau/success-meeting 
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 16. Good EMR, many extra options

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nonika M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2023

**What do you like best about Pabau Practice Management?**

Pabau meets all my EMR needs and has many integrated options like, online patient portals, patient self scheduling, automatic emails and SMS reminders, as well as reports on sales. Set up and training were thorough, and use is intuitive aamd easy to navigate.

**What do you dislike about Pabau Practice Management?**

There are several features I don't use that I would prefer to delete or hide, just to simplify my dashboard and decrease the number of clicks it takes to get where I want to go.

**What problems is Pabau Practice Management solving and how is that benefiting you?**

It allows me to go paperless. It meets HIPPA guidelines and I don't have to keep a locked file cabnet full of outdated papers anymore.

**Official Response from Alex A:**

> Hi Nonika, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review! To make sure that you are getting the most out of your Pabau account, we would recommend booking a 121 success meeting via one of the following links (if you haven't done that already):

- https://support.pabau.com/meetings/pabau/success-meeting 
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. If you would like to hide features in Pabau that you don't want to see/use, you can do so from Team > Select Staff > Permissions, and then disable the features that you don't want to see. You can also do the same thing for the rest of your team.

P.P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 17. Proves to be a system with minimal issues

**Rating:** 4.5/5.0 stars

**Reviewed by:** Maiky A. | Gerente Administrativo y Finanzas, Construction, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2023

**What do you like best about Pabau Practice Management?**

The support team is friendly and dedicated diligently working to resolve any concerns. The team is always willing to assist in doing. The system itself is quite advanced. There the dedicated support team is always on hand to provide assistance whenever needed.

**What do you dislike about Pabau Practice Management?**

It benefits from integrating with accountancy software options. Not being able to view data in XML format poses some limitations well. These areas certainly use improvement.

**What problems is Pabau Practice Management solving and how is that benefiting you?**

Pabau resolves the prolem of optimizing appointment scheduling and patient management. The software is easy to use and provides features that have contributed to the success of my clinic.

**Official Response from Alex A:**

> Hey Maiky, thanks for the review. To help you with the setup and get the most out of Pabau - we would recommend booking a 121 meeting anytime, available 21 hours a day via the following links (if you haven’t done that already):

- https://support.pabau.com/meetings/pabau/success-meeting
- https://support.pabau.com/meetings/pabau/success-meeting-us 

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

Thank you for reaching out. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. We would love to hear from you about your ideas on ways we can improve. Feel free to contact us so we can forward it to the team to keep in mind for future improvements.

P.P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 18. Mucu features but customers service are not able to explain

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tariq K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2024

**What do you like best about Pabau Practice Management?**

There are alot of good features but their team don't know how to teach customer,  you have to workout on it

**What do you dislike about Pabau Practice Management?**

Customer service is not good they are not able to explain

**What problems is Pabau Practice Management solving and how is that benefiting you?**

Internal process and financial transactions

**Official Response from Oliver Sherrington:**

> Hi Tariq.

Thank you for this feedback.

We are working hard on improving the training resources available to our customers. The system is powerful so there is a lot to cover!

The best places to learn how to get the most out of the system is the Pabau Academy, and our Knowledge-base, both of which are being added to on a daily basis.

https://academy.pabau.com/

https://support.pabau.com/en/pabau2

  ### 19. A very good management system for our GP clinic

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Pabau Practice Management?**

Everything is in one place, GP and Aesthetics, letters, texts and payments all in one place. Can't wait to start using Pabau 2 with in built scripts.

**What do you dislike about Pabau Practice Management?**

Nothing, it is very slick, nothing takes me very long to action work.

**What problems is Pabau Practice Management solving and how is that benefiting you?**

All notes are in one place and linked to appointments, easy to find the date of clients and staff.

**Official Response from Alex A:**

> Hi team, thanks for the review - we are extremely happy to have you onboard. Please ask anyone else in your team to also leave an honest review! To make sure that you are getting the most out of your Pabau account, we would recommend booking a 121 success meeting via one of the following links (if you haven't done that already):

- https://support.pabau.com/meetings/pabau/success-meeting 
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of those features (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 20. Suitable for small to large businesses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Georgina K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2023

**What do you like best about Pabau Practice Management?**

Premade editable templates which are great when getting started
Stores all data in one place from booking, forms and client information
Great customer support and training
App to be able to use in clinic

**What do you dislike about Pabau Practice Management?**

Because the system is quite advanced it can take little while to find your way around, however there are support teams, articles and training  webinars to help.

**What problems is Pabau Practice Management solving and how is that benefiting you?**

Online system and app has made things paperless for me. Everything I need is in one place - patient information, medical forms, consent forms, photos. 
Automated emails sent out when people book save time.

**Official Response from Alex A:**

> Hi Georgina, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review! To make sure that you are getting the most out of your Pabau account, we would recommend booking a 121 success meeting via one of the following links (if you haven't done that already):

- https://support.pabau.com/meetings/pabau/success-meeting 
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 21. Good system and good support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 11, 2023

**What do you like best about Pabau Practice Management?**

The new online chat that we can discuss with a real person about the problem we are having and they help us directly straight away. It is much better than the previous need to email.

**What do you dislike about Pabau Practice Management?**

I find it slightly difficult to manage in terms of set up. For example, you cannot change the colour for communications in a bulk. You need to change each one!

**What problems is Pabau Practice Management solving and how is that benefiting you?**

I am being able to have my patients in one system with their details and pictures. The patients can book online and I receive an email when they book appointments.

**Official Response from Alex A:**

> Hi team, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review! To make sure that you are getting the most out of your Pabau account, we would recommend booking a 121 success meeting via one of the following links (if you haven't done that already):

- https://support.pabau.com/meetings/pabau/success-meeting 
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 22. Pabau is the best EMR for doctors

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2023

**What do you like best about Pabau Practice Management?**

The team at pabau are amazing. The onboarding step is smooth and the software is the best I‘ve ever tried. All my expectations are met. They thought about everything. I recommend.

**What do you dislike about Pabau Practice Management?**

For now the software is not complete. I don't dislike it. I know that it takes time to create something amazing and pabau is always there to keep us update about new releases.

**What problems is Pabau Practice Management solving and how is that benefiting you?**

Pabau helps me to keep track of my finance. The good thing about Pabau is that it favors recurring visit with the membership feature. Also it prevents no-shows.

**Official Response from Alex A:**

> Hi team, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review! To make sure that you are getting the most out of your Pabau account, we would recommend booking a 121 success meeting via one of the following links (if you haven't done that already):

- https://support.pabau.com/meetings/pabau/success-meeting 
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 23. A clinical CRM that meets all of my needs and makes my life a lot easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Craig H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 12, 2023

**What do you like best about Pabau Practice Management?**

Having my patient's journey all in one place. Being able to manage marketing and new leads, which previously I was juggling various systems. Pabau has allowed me to streamline my business and give me more time which is invaluable.

**What do you dislike about Pabau Practice Management?**

It can be a bit clunky, and the response time can be slow sometimes. It would be great to link in my payment system and not be restricted to Stripe.

**What problems is Pabau Practice Management solving and how is that benefiting you?**

It has allowed me to improve the day-to-day management of my business. It would be helpful if it linked in with more accountancy software. I love the point of sale function but would be great if i could link it with my online shop. I am hoping Pabau 2 has this feature.

**Official Response from Alex A:**

> Hi Craig, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also receive an honest review of the system, and we will credit your account with Pabau credits, just let customercare@pabau.com know they have left it! To make sure that you are getting the most out of your Pabau account, we would recommend booking a 121 success meeting via one of the following links (if you haven't done that already):

- https://support.pabau.com/meetings/pabau/success-meeting 
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Regarding your feedback: We've been working extremely hard (not just on the development of new features, but also) on the side of overall system speed. Although they are rare, if you happen to encounter them, please don't hesitate to contact our support team at - https://pabau.com/support-centre/

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 24. Highly Recommend Pabau

**Rating:** 5.0/5.0 stars

**Reviewed by:** Beata M. | Aesthetic Practitioner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2022

**What do you like best about Pabau Practice Management?**

I love the automatic reminders for patient treatment.

**What do you dislike about Pabau Practice Management?**

At first it took a few training sessions to understand how this system works. But after all the free training it's very easy!

**What problems is Pabau Practice Management solving and how is that benefiting you?**

It's solving the fact that I can concentrate on my clinic and the best part is it's paperless.

**Official Response from Kane Wickson:**

> Hi Beata

Its great to know you would recommend Pabau to others, its also great to see the fact you have taken your clinic paperless!

We are here if you need anything else
K

  ### 25. Does everything we need

**Rating:** 5.0/5.0 stars

**Reviewed by:** Caroline H. | Clinical Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Pabau Practice Management?**

Easy to use, lots of features, good for documentation

**What do you dislike about Pabau Practice Management?**

Occasionally the server goes down, this isn't helpful!

**What problems is Pabau Practice Management solving and how is that benefiting you?**

Easy finance reporting system saves time

**Official Response from Alex A:**

> Hi Caroline, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review! To make sure that you are getting the most out of your Pabau account, we would recommend booking a 121 success meeting via one of the following links (if you haven't done that already):

- https://support.pabau.com/meetings/pabau/success-meeting 
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Regarding your feedback: We've been working extremely hard (not just on the development of new features, but also) on the side of speed and glitches. Although they are rare, if you happen to encounter them, please don't hesitate to contact our support team at - https://pabau.com/support-centre/

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 26. Pabau functionality allows most tasks to be performed and records stored on the same application

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julia S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2023

**What do you like best about Pabau Practice Management?**

I have found the training team very informative and helpful

**What do you dislike about Pabau Practice Management?**

I would like to be able to scan my consumables for automated stocktaking

**What problems is Pabau Practice Management solving and how is that benefiting you?**

Notes, photographs, correspondence, diary, staff training all in one place

**Official Response from Alex A:**

> Hi Julia, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review! To make sure that you are getting the most out of your Pabau account, we would recommend booking a 121 success meeting via one of the following links (if you haven't done that already):

- https://support.pabau.com/meetings/pabau/success-meeting 
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. I'm not sure if you know, but we implemented the option to scan products in your Pabau account a while back - please reach out to us, and we'll show you how to do it.

P.P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 27. Amazing customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mitchell K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2023

**What do you like best about Pabau Practice Management?**

I was looking for a lower cost/start up EMR system. After finding Pabau and using their easy services I don't think I'll use another service.

**What do you dislike about Pabau Practice Management?**

Not applicable everything is great no issues so far.

**What problems is Pabau Practice Management solving and how is that benefiting you?**

Solving my need for an electronic health record, this will allow my clients to see their notes regarding their appointments

**Official Response from Alex A:**

> Hi Mitchell, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review! To make sure that you are getting the most out of your Pabau account, we would recommend booking a 121 success meeting via one of the following links (if you haven't done that already):

- https://support.pabau.com/meetings/pabau/success-meeting 
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 28. Terrible customer service and troubleshooting

**Rating:** 0.0/5.0 stars

**Reviewed by:** Imogen B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2023

**What do you like best about Pabau Practice Management?**

Nothing. The system is useless if it does not work and no one will help you.

**What do you dislike about Pabau Practice Management?**

Since the company switched to only using a chat service as a helpline, none of my troubleshooting issues have been addressed. I am now unable to access my patient notes which I need in order to provide treatment and Pabau has ignored my emails and chat messages for weeks. Tamara in particular has been very unhelpful and every time I log onto the chat she asks me what the issue is when we have weeks worth of chat/ email history explaining the many issues. I have requested multiple times for someone to call me or contact me with regard to further training and nothing has been organised. A complex system like this needs a team who are willing and able to explain the features and sort out issues quickly otherwise doctors like me are left in a very difficult situation trying to treat patients with no notes or history. Writing this review is the only option I have left to try and get assistance from Pabau.

**What problems is Pabau Practice Management solving and how is that benefiting you?**

At the moment I am not getting any benefit at all.

**Official Response from Kane Wickson:**

> Hi Imogen

I am sorry to see you having to takes steps like this as I know you have been a long standing customer of Pabau.  

As you can see from all other reviews, people generally have no issue with our system or support but in this instance its clear something has gone very wrong.

If you could reach out to my operations manager directly, he will look after your case - you can reach out at tom@pabau.com

Please let me know how you get on, I will tell him to look out for your mail.

Kane

  ### 29. Double booked

**Rating:** 5.0/5.0 stars

**Reviewed by:** Siobhan A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about Pabau Practice Management?**

I like that Pabau is your one stop shop for all things CRM. It has a lot of functions and add ons that can make clinic administration easier however, you must take the time to get use to its vast customer interface.

**What do you dislike about Pabau Practice Management?**

Some of the forms are not as intuitive as I would like; however, once you get the hang of it, it does get easier.  Also the app interface could be better as the parts where the client is using it does not change its orientation to landscape; therefore cannot be used on an iPad with the fitted keyboard. Additionally, I think Pabau should probably provide the user with a info email for clients RE: the client portal etc

**What problems is Pabau Practice Management solving and how is that benefiting you?**

I have 2 locations and I was unable to book my shifts into the second location. However, the customer service representative solved the problem for me with a click of a button and now I am sorted

**Official Response from Alex A:**

> Hi Siobhan, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review! To make sure that you are getting the most out of your Pabau account (as well as get expert help around forms), we would recommend booking a 121 success meeting via one of the following links (if you haven't done that already):

- https://support.pabau.com/meetings/pabau/success-meeting 
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. We would love to hear more from you regarding your ideas for improvement. Please don't hesitate to reach out and let us know more.

P.P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.


  ### 30. Excellent solution for all your clinic practice and marketing needs in one place

**Rating:** 5.0/5.0 stars

**Reviewed by:** Krystyna W. | Clinic Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about Pabau Practice Management?**

The onboarding process has been fantastic, most others only offer a limited amount of sessions, we've been so supported through our journey so far. The system is so easy to use, even for the less techy types like myself, the automation takes away the admin heavy tasks to allow us to spend more time converting our leads and growing our business.

**What do you dislike about Pabau Practice Management?**

There are a few tweaks needed such as being able to add basic notes and delete photos within the app on iOS but Pabau are great at listening and will take ideas for future improvement. We also have three segments to our business so it's been difficult trying to amalgamate all of our medical forms into one to allow the automated customer journey to flow smoothly, it would be great if in the future we could have the option to segment our journeys so that our clients only have to fill out one form.

**What problems is Pabau Practice Management solving and how is that benefiting you?**

New or existing client popup isn't working for us, our import from our old database was in XML format and so we're struggling to view our old data as we don't appear to have the right software for this and we are also looking at adding an additional user without having to upgrade our whole subscription. Pabau are helping us work through these problems so that we can provide an even better service to our clients and work more efficiently within our team.

**Official Response from Alex A:**

> Hi Krystyna, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review! To make sure that you are getting the most out of your Pabau account, we would recommend booking a 121 success meeting via one of the following links (if you haven't done that already):

- https://support.pabau.com/meetings/pabau/success-meeting 
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Regarding your feedback: We've been working extremely hard (not just on the development of new features, but also) on the side of speed and glitches. Although they are rare, if you happen to encounter them, please don't hesitate to contact our support team at - https://pabau.com/support-centre/

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. We would love to hear more from you regarding your ideas for improvement. Please don't hesitate to reach out and let us know more.

P.P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 31. Excellent clinic software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2023

**What do you like best about Pabau Practice Management?**

The number of features in incredible. Not only does it do the basics of what you would expect from managing bookings, but also has many features to help the business grow.

**What do you dislike about Pabau Practice Management?**

Set-up can be a little time consuming to get the system to work exactly the way you would like it, but once set-up, you never need to revisit it.

**What problems is Pabau Practice Management solving and how is that benefiting you?**

It manages all of my clinic bookings extremly easily as well as minimises losses from potential late cancellations and no-shows.
It allows me to keep detailed medical treatment records electronically.
It saves me time on a daily basis

**Official Response from Alex A:**

> Hi team, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also receive an honest review of the system, and we will credit your account with Pabau credits, just let customercare@pabau.com know they have left it! 

To make sure that you are getting the most out of your Pabau account, we would recommend booking a 121 success meeting via one of the following links (if you haven't done that already):

- https://support.pabau.com/meetings/pabau/success-meeting 
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 32. EMR Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elizabeth R. | Family Nurse Practitioner, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2023

**What do you like best about Pabau Practice Management?**

Just purchased this system for use in the United States.  The system has been great and has excellent features. The support I received for start- up has been amazing. I was assigned to Leah for all my zoom training and onboarding help. She was terrific and answered all my questions. She responded to all my emails in a timely fahsion.

**What do you dislike about Pabau Practice Management?**

Great system,  nothing not to like. The few issues I had with some UK/US time differences were quickly resolved.

**What problems is Pabau Practice Management solving and how is that benefiting you?**

Electronic records, easy dosumentation

**Official Response from Alex A:**

> Hi Elizabeth, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review! To make sure that you are getting the most out of your Pabau account, we would recommend booking a 121 success meeting via one of the following links (if you haven't done that already):

- https://support.pabau.com/meetings/pabau/success-meeting 
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Regarding your feedback: We've been working extremely hard (not just on the development of new features, but also) on the side of speed and glitches. Although they are rare, if you happen to encounter them, please don't hesitate to contact our support team at - https://pabau.com/support-centre/

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 33. So far it seems really easy to use! Very efficient , and clear!

**Rating:** 4.5/5.0 stars

**Reviewed by:** jess G. | clinic manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2023

**What do you like best about Pabau Practice Management?**

How easy it is to add staff/room permissions. Also the traning that is always on over in case you get to stuck on anything, or need to try something new to add to the business.

**What do you dislike about Pabau Practice Management?**

Nothing really. Maybe the fact that we don't really "cash up" and close off the day, it doesn't show if we have variances so investigations will be harder to find.

**What problems is Pabau Practice Management solving and how is that benefiting you?**

Staff management! This is now much easier, seeing their own reports, and what they have bringing  into the business, and where they could improve. Also communication with clients, through sms and emails.

**Official Response from Alex A:**

> Hi Jess, thanks for the review. Regarding your feedback - To help you with the setup and get the most out of Pabau (including the EOD reports for daily reconciliation) - we would recommend booking a 121 meeting anytime, available 21 hours a day via the following links (if you haven’t done that already):

- https://support.pabau.com/meetings/pabau/success-meeting
- https://support.pabau.com/meetings/pabau/success-meeting-us 

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

Thank you for reaching out. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. We would love to hear more from you regarding your ideas for improvement. Please don't hesitate to reach out and let us know more.

P.P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 34. Useful platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emma F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2023

**What do you like best about Pabau Practice Management?**

All of patients' information and booking is in one place

**What do you dislike about Pabau Practice Management?**

It can be difficult to navigate at times

**What problems is Pabau Practice Management solving and how is that benefiting you?**

All of patients' info in one place and products available to sell through the same platform

**Official Response from Alex A:**

> Hi Emma, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also receive an honest review of the system, and we will credit your account with Pabau credits, just let customercare@pabau.com know they have left it! To make sure that you are getting the most out of your Pabau account, we would recommend booking a 121 success meeting via one of the following links (if you haven't done that already):

- https://support.pabau.com/meetings/pabau/success-meeting 
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 35. Review pabau

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nadia O. | assistent, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2022

**What do you like best about Pabau Practice Management?**

i like that the system is easy to learn and you can find things back easily. you can do allot of things with the system for you and for the client for example the client notes

**What do you dislike about Pabau Practice Management?**

sometimes it can be a little bit slow if there are many people that are using the system. and because we work with allot of people sometimes the system can get very slow and it takes a long time before you log in

**What problems is Pabau Practice Management solving and how is that benefiting you?**

if we have problems with customers that cant find the prescribtions or if they cant find there appointment date it is every easy for us to find it back and show them where it is

**Official Response from Alex A:**

> Hi Nadia, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review! To make sure that you are getting the most out of your Pabau account, we would recommend booking a 121 success meeting via one of the following links (if you haven't done that already):

- https://support.pabau.com/meetings/pabau/success-meeting

- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/

- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Regarding your feedback: We've been working extremely hard (not just on the development of new features, but also) on the side of overall system speed. Although they are rare, if you happen to encounter them, please don't hesitate to contact our support team at - https://pabau.com/support-centre/

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,

Alex
Product Marketing Manager

P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 36. Excellent service

**Rating:** 5.0/5.0 stars

**Reviewed by:** lianne m. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2023

**What do you like best about Pabau Practice Management?**

Brilliant customer service and fast and simple platform.

**What do you dislike about Pabau Practice Management?**

There isnt anything I have experienced over the last 14 months of using Pabau, that I have disliked or found negative.

**What problems is Pabau Practice Management solving and how is that benefiting you?**

Daily organisation and booking of patients within our clinic and ease of access between the multidisiplinary team to see when colleagues have availability or with a patient.

**Official Response from Alex A:**

> Hi lianne, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also receive an honest review of the system, and we will credit your account with Pabau credits, just let customercare@pabau.com know they have left it! To make sure that you are getting the most out of your Pabau account, we would recommend booking a 121 success meeting via one of the following links (if you haven't done that already):

- https://support.pabau.com/meetings/pabau/success-meeting 
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 37. Very good

**Rating:** 4.0/5.0 stars

**Reviewed by:** Abdelrahman A. | Personal Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 20, 2023

**What do you like best about Pabau Practice Management?**

The support staff is always ready to help. Easy to acces and user friendly.      Simple layout and easy to find what you are looking for on the system. Very well.

**What do you dislike about Pabau Practice Management?**

There are tiny bugs that seem like they would be easy to fix, Mostly visual bugs, but the supportis ready to assist at any time. The calendar could use some small improvements.

**What problems is Pabau Practice Management solving and how is that benefiting you?**

Not problems per se, but we are trying to optimize pabau to our unique needs and the support staff is helpful with that. Our performance is smooth and steady now.

**Official Response from Alex A:**

> Hi Abdelrahman, thanks for the review. Regarding your feedback - To help you with the setup and get the most out of Pabau - we would recommend booking a 121 meeting anytime, available 21 hours a day via the following links (if you haven’t done that already):

- https://support.pabau.com/meetings/pabau/success-meeting
- https://support.pabau.com/meetings/pabau/success-meeting-us 

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

Regarding your feedback: We've been working extremely hard (not just on the development of new features, but also) on the side of speed and glitches. Although they are rare, if you happen to encounter them, please don't hesitate to contact our support team at - https://pabau.com/support-centre/

Thank you for reaching out. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. We would love to hear more from you regarding your ideas for improvement. Please don't hesitate to reach out and let us know more.

P.P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 38. Great program to use with lots of features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vivek N. | Administartor, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2022

**What do you like best about Pabau Practice Management?**

Everything is in one place. You can set up recalls/cancellation charges to be sent out automatically. The most helpful is the consent, pre- and aftercare that can be linked with services and get sent out to clients automatically when they book the appointment together with appointment reminders such as e-mail and text. Makes life easier in a fast past environment.

**What do you dislike about Pabau Practice Management?**

- Sometimes, it is not very straightforward; you need to do some groundwork to understand it, which can be quite time-consuming. However, once that is done, it gets more manageable as we advance.
- Would find it easier to have the option to select multiple services when you need to make a change that relates to all. I.e. make negative stock.
- Bug crashes happen pretty often

**What problems is Pabau Practice Management solving and how is that benefiting you?**

.

**Official Response from Kane Wickson:**

> Hey Vivek

Thanks for taking the time to write us a review; i am glad you find Pabau a great program and enjoy our features.

We offer over 10 webinars per week which you can join anytime to make sure you are getting the best out of the system, and can also write to customersuccess@pabau.com if you want to have any 121 with our success specialists!

Kane

  ### 39. Great software for our Clinic

**Rating:** 5.0/5.0 stars

**Reviewed by:** Susan B. | Medical Aesthetician, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2023

**What do you like best about Pabau Practice Management?**

Paperless, easy to use, intuitive. Really happy with the software and very well supported. Saves so much time. Would definitely recommend it!

**What do you dislike about Pabau Practice Management?**

I am very happy with Pabau and don't find any downsides so far.

**What problems is Pabau Practice Management solving and how is that benefiting you?**

Easy of accessing patient data and inputing data. Up to date diary which is interactive.

**Official Response from Alex A:**

> Hi Susan, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review! To make sure that you are getting the most out of your Pabau account, we would recommend booking a 121 success meeting via one of the following links (if you haven't done that already):

- https://support.pabau.com/meetings/pabau/success-meeting 
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 40. Excellent service really easy to use and staff available to help

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jade J. | admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 12, 2022

**What do you like best about Pabau Practice Management?**

Pabau has made it so much easier for me to keep track of all clients and what treatments they're having, if they have paid and how much they have paid, i can create any reports or templates that i may need and if i ever have any issues a pabau team member is available to help me in 20 minutes or less

**What do you dislike about Pabau Practice Management?**

Sometimes the system does crash which can be annoying but the issue is always resolved extremely quickly by the team so really cant fault them as they do everything they can

**What problems is Pabau Practice Management solving and how is that benefiting you?**

Pabau has made it easier for us to keep track of clients bookings as a result we have noticed an increase in business as we know who we need to contact in regards to getting them booked in again

**Official Response from Kane Wickson:**

> Hi Jade

Such a great thing to see your lovely comments about how Pabau is helping your business; and in particular how helpful you find customer support!

With regards to the system crashing; these events are rare; and we are proud to have over 99.98% uptime this year, which is industry-leading, you can see our live uptime stats here:- https://www.pabau.com/why-choose-pabau/

Best wishes
Kane

  ### 41. Excellent Software and Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2023

**What do you like best about Pabau Practice Management?**

Pabau enabled us to go completely paperless and streamline our booking system

**What do you dislike about Pabau Practice Management?**

Sometimes it can be slow but recently this has improved a lot

**What problems is Pabau Practice Management solving and how is that benefiting you?**

keeping all records in one place and enabling accounts, marketing and records on the one system

**Official Response from Alex A:**

> Hi team, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review! To make sure that you are getting the most out of your Pabau account, we would recommend booking a 121 success meeting via one of the following links (if you haven't done that already):

- https://support.pabau.com/meetings/pabau/success-meeting 
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Regarding your feedback: We've been working extremely hard (not just on the development of new features, but also) on the side of the overall system speed. Although they are rare, if you happen to encounter them, please don't hesitate to contact our support team at - https://pabau.com/support-centre/

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 42. Always happy, easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 03, 2023

**What do you like best about Pabau Practice Management?**

It's easy to use & input new info. Easy to get in contact with someone if you need help

**What do you dislike about Pabau Practice Management?**

Only had an issue with the rooms when booking procedures, but it was easy to get in contact with someone to help & was resolved quickly

**What problems is Pabau Practice Management solving and how is that benefiting you?**

It's easy to follow the day and monitor what my colleagues are doing and where to find them if needed. see where we are on the clinic list if running behind/ahead etc

**Official Response from Alex A:**

> Hi team, thanks for the review. Regarding your feedback - To help you with the setup and get the most out of Pabau - we would recommend booking a 121 meeting anytime, available 21 hours a day via the following links (if you haven’t done that already):

- https://support.pabau.com/meetings/pabau/success-meeting
- https://support.pabau.com/meetings/pabau/success-meeting-us 

As you pointed out, you can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

Thank you for reaching out. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 43. Genius system, intuitive, all round, essential kit for anyone with an aesthetics business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jackie M. | Consultant of aesthetic medicine and clinical oncology, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Pabau Practice Management?**

The completeness of the EMR / appointment booking and invoicing systems. I love that each element interlinks once it is set up. It's safe and I feel assured knowing that patient records are secure and private.

**What do you dislike about Pabau Practice Management?**

No particular dislikes other than the medical templates, the fact that users can save their clones onto a system it takes some work reviewing to find a template best suited. But it's a minor issue

**What problems is Pabau Practice Management solving and how is that benefiting you?**

It is an all in one business and EMRsolution that can be accessed from my phone / iPad or desktop making the interface so versatile. My clients have used the public interface with ease

**Official Response from Alex A:**

> Hi Jackie, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also receive an honest review of the system, and we will credit your account with Pabau credits, just let customercare@pabau.com know they have left it! To make sure that you are getting the most out of your Pabau account (including getting expert help around medical forms), we would recommend booking a 121 success meeting via one of the following links (if you haven't done that already):

- https://support.pabau.com/meetings/pabau/success-meeting 
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 44. Fast response to issue

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2023

**What do you like best about Pabau Practice Management?**

Easy to use with lots of helpful videos and responsive team if there are any issues or queries

**What do you dislike about Pabau Practice Management?**

Took a long time to set up with customised forms

**What problems is Pabau Practice Management solving and how is that benefiting you?**

Automated sending out of precare and aftercare forms with appointment bookings. Medical history forms and consent forms can be signed online making the system paperless.

**Official Response from Alex A:**

> Hi team, thanks for the review. Regarding your feedback - To help you with the setup and get the most out of Pabau - we would recommend booking a 121 meeting anytime, available 21 hours a day via the following links (if you haven’t done that already):

- https://support.pabau.com/meetings/pabau/success-meeting
- https://support.pabau.com/meetings/pabau/success-meeting-us 

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

Thank you for reaching out. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 45. 10/10

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laura R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2023

**What do you like best about Pabau Practice Management?**

The communication for clients post treatment, e.g. aftercare, text messages, email contact

**What do you dislike about Pabau Practice Management?**

When the pin needs to be reput in half way through doing something

**What problems is Pabau Practice Management solving and how is that benefiting you?**

Aftercare- instead of clients ringing the clinic they can see their Aftercare from their email

**Official Response from Alex A:**

> Hi Laura, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review! To make sure that you are getting the most out of your Pabau account, we would recommend booking a 121 success meeting via one of the following links (if you haven't done that already):

- https://support.pabau.com/meetings/pabau/success-meeting 
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. We would love to hear more from you regarding your idea for improvement. Please don't hesitate to reach out and let us know more.

P.P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 46. Has changed how we can run!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Georgie P. | Clinic Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2022

**What do you like best about Pabau Practice Management?**

Pabau has been a game-changer. It is so easy to navigate and is helpful with the tools to promote your clinic/service. I like that you can easily send a newsletter rather than using a different platform.

**What do you dislike about Pabau Practice Management?**

The only thing we have come across would be that it closes the patient's details down once the payment has been updated. It would be handy if it took you back to the patient's file.

**What problems is Pabau Practice Management solving and how is that benefiting you?**

Pabua has allowed our business to move forward with the times. We are now paperless and have now been able to move to online bookings. By us moving over to Pabau has freed up our front-of-house staff to concentrate on other aspects of their roles.

**Official Response from Kane Wickson:**

> Georgie 

I LOVE seeing the first line of your review; we are so happy to see the impact Pabau is having on your business.

If you have feedback for our new system; Pabau 2, due out early next year please let us know by visiting https://community.pabau.com/ where you can have a say in how the new product is built!

Kane

  ### 47. Great experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Louise H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2023

**What do you like best about Pabau Practice Management?**

Easy to use, quick, great to keep the clinic organised

**What do you dislike about Pabau Practice Management?**

Can be quite slow and unresponsive sometimes

**What problems is Pabau Practice Management solving and how is that benefiting you?**

Booking reminders, photos, electronic files, being able to send forms to clients to fill in before attending

**Official Response from Alex A:**

> Hi Louise, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review! To make sure that you are getting the most out of your Pabau account, we would recommend booking a 121 success meeting via one of the following links (if you haven't done that already):

- https://support.pabau.com/meetings/pabau/success-meeting 
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Regarding your feedback: We've been working extremely hard (not just on the development of new features, but also) on the side of overall system speed. Although they are rare, if you happen to encounter slowness, please don't hesitate to contact our support team at - https://pabau.com/support-centre/

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 48. Pabau is so helpful - Thank you

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tillie J. | Patient Liaison PLO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2022

**What do you like best about Pabau Practice Management?**

Very quick to help us when we have any issues and helps to keep track of reminders. The calendar is easy to use and keeps track of everything. The automated emails are great also.

**What do you dislike about Pabau Practice Management?**

Sometimes there are glitches but Alex is very helpful. We sometimes have set things up incorrectly but Alex always helps us to correct this and we sort it out in the end.

**What problems is Pabau Practice Management solving and how is that benefiting you?**

It tracks all of our appointments and also sends reminders so that we dont have to - we find this benefical because we have many patinets who will tend to forget them.

**Official Response from Alex A:**

> Hi Tillie, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review! To make sure that you are getting the most out of your Pabau account, we would recommend booking a 121 success meeting via one of the following links (if you haven't done that already):

- https://support.pabau.com/meetings/pabau/success-meeting 
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 49. AMAZING

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 06, 2023

**What do you like best about Pabau Practice Management?**

Works like a dream. It is very useful and intuitive.

**What do you dislike about Pabau Practice Management?**

Not a lot, so far. All seems very good .

**What problems is Pabau Practice Management solving and how is that benefiting you?**

More than one individual working on the same day at the same time.

**Official Response from Alex A:**

> Hi team, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review! To make sure that you are getting the most out of your Pabau account, we would recommend booking a 121 success meeting via one of the following links (if you haven't done that already):

- https://support.pabau.com/meetings/pabau/success-meeting 
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.

  ### 50. Excellent System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ruth O. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2023

**What do you like best about Pabau Practice Management?**

Easy system to naviagte simple easy and effective

**What do you dislike about Pabau Practice Management?**

-no faults - everything so far is working well

**What problems is Pabau Practice Management solving and how is that benefiting you?**

Helps booking patients for prodecures - keeps things organised.

**Official Response from Alex A:**

> Hi Ruth, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also receive an honest review of the system, and we will credit your account with Pabau credits, just let customercare@pabau.com know they have left it! To make sure that you are getting the most out of your Pabau account, we would recommend booking a 121 success meeting via one of the following links (if you haven't done that already):

- https://support.pabau.com/meetings/pabau/success-meeting 
- https://support.pabau.com/meetings/pabau/success-meeting-us

On top of that, 2 additional resources available to you 24/7 that we would also recommend are:

- The Pabau Academy (with over 200+ lessons in different courses): https://academy.pabau.com/
- The Knowledge Base (with over 500+ articles): https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/ and log a ticket for anything outstanding via http://mytickets.pabau.com.

Thank you once again. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. As additional support for you and your business - one thing that I would recommend is to reach out to our Revenue Growth Consultants and book a free meeting (if you haven't done that already) via https://pabau.com/revenue-growth-consultation/

They can help you maximize the usage of features like automations, online bookings, and marketing (and more), with the main goal of helping you boost revenue, client retention, and overall business growth.


## Pabau Practice Management Discussions
  - [What do you like most about Pabau for managing your medical practice, and what improvements would you suggest?](https://www.g2.com/discussions/what-do-you-like-most-about-pabau-for-managing-your-medical-practice-and-what-improvements-would-you-suggest)

- [View Pabau Practice Management pricing details and edition comparison](https://www.g2.com/products/pabau-practice-management/reviews?open_modal_url=%2Fpt%2Fproducts%2Fpabau-practice-management%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fpabau-practice-management%252Freviews%26source%3Dsticky_header_pin&page=5&section=pricing&secure%5Bexpires_at%5D=2026-07-14+17%3A18%3A29+-0500&secure%5Bsession_id%5D=dd9b2951-bfbf-4de7-a56e-72afc756e6e4&secure%5Btoken%5D=6a917e8012ff6192d5aa03d463f64a7b13f88a42a6a8b9e2cb4a4988b8856880&format=llm_user)
## Pabau Practice Management Integrations
  - [Authorize.net](https://www.g2.com/products/authorize-net/reviews)
  - [Framer](https://www.g2.com/products/framer/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews)
  - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews)
  - [Wix](https://www.g2.com/products/wix/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Pabau Practice Management Features
**Operations**
- Workflow Optimization - Clinical Documentation
- EHR Integration - Clinical Documentation
- Clinical Communication - Clinical Documentation
- Transcription Automation - Clinical Documentation
- CDI Training - Clinical Documentation
- Clinical Data Exchange - Clinical Documentation
- Document Access - Clinical Documentation
- Digitization - Clinical Documentation

**Clinical Workflow Management**
- Multiple Medical Provider Access
- Meaningful Use Reporting
- Clinical Documentation

**Business Administration - Spa Management**
- Inventory Management
- Billing & Sales
- Employee Management

**Patient-Centered Functions**
- Online Presence Management
- Patient Feedback Management
- Patient Portal
- Patient Communications

**Operations Management**
- Administrative Processes
- Back Office Processes
- Workflow Coordination
- Practice Specialty Support

**Technology**
- Telecommunications
- EHR Integration

**Business Management**
- Inventory Management
- Merchant Services
- Appointment Scheduling
- Employee Management

**Patient Health Information Management**
- ePHI Storage
- Interoperability
- Patient Workflow Management

**Marketing - Spa Management**
- Membership
- Social Review
- Automated Campaigns

**Operations**
- Workflow Management
- Interoperability
- Digital Intake Forms
- Engagement Measuring
- Patient Satisfaction Management
- EHR Integration

**Added Efficiencies**
- Integration with EHRs
- Compliance
- Integration with Billing Software
- Patient Information Management

**Administration**
- Practice Branding
- Practice Specific
- Charting And Documentation

**Marketing**
- Client Communications
- Loyalty Management
- CRM

**Generative AI**
- AI Text Summarization

**Guest Experience - Spa Management**
- Scheduling
- Surveys
- Customer Trends

**Compliance**
- HIPAA Compliance
- State Regulation Compliance

**Practice Management**
- Patient Records
- Photo Management
- E-Prescribing and Lab Orders
- Patient Portal
- Insurance Billing

**Generative AI**
- AI Text Summarization

**Agentic AI - EHR**
- Autonomous Task Execution

**Platform Tools**
- Reporting and Analytics
- Healthtech Integrations
- Mobile App

## Top Pabau Practice Management Alternatives
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