# Pabau Practice Management Reviews **Vendor:** Pabau **Category:** [Medical Spa Software](https://www.g2.com/categories/medical-spa) **Average Rating:** 4.7/5.0 **Total Reviews:** 299 ## About Pabau Practice Management Pabau is the all-in-one practice management platform built to help healthcare clinics and med spas run smarter, grow faster, and deliver outstanding client care. Trusted by over 3500 practices worldwide, Pabau acts as your mission control – combining powerful revenue-driving tools with smart automations that save time and reduce admin. From integrated payments and card-on-file charging to EMRs, charting, calendars, online bookings, inventory tracking, and before-and-after photo storage – everything you need is in one place. Automate pre-care and after-care emails, send appointment reminders via SMS or email, manage your reputation, and run multi-location operations effortlessly. With Pabau, you’ll spend less time on admin and more time doing what you do best – while your marketing runs in the background. ## Pabau Practice Management Pros & Cons **What users like:** - Users praise the **first-class customer support** of Pabau Practice Management, highlighting the helpfulness of the team. (72 reviews) - Users value the **ease of use** of Pabau Practice Management, appreciating its simplicity and comprehensive functionality. (60 reviews) - Users find the **helpful support** team at Pabau essential for navigation and managing client data effectively. (57 reviews) - Users commend the **outstanding staff support** in Pabau, highlighting their dedication and thorough assistance with setup and issues. (43 reviews) - Users appreciate the **user-friendly interface and comprehensive options** of Pabau Practice Management, enhancing client management efficiency. (41 reviews) - Efficiency (31 reviews) - Setup Ease (28 reviews) - Communication (24 reviews) - Client Management (23 reviews) - Customization (23 reviews) **What users dislike:** - Users report experiencing **technical issues** , including system errors and glitches that disrupt functionality and user experience. (17 reviews) - Users find the **setup slightly complicated** , but appreciate the helpful staff and guidance through meetings. (15 reviews) - Users find Pabau's **difficult learning curve** challenging, especially when transitioning from simpler systems without extensive training. (14 reviews) - Users find the **limited features** of Pabau Practice Management restrict usability, especially on mobile and during integrations. (12 reviews) - Users find the setup process **difficult and confusing** , though helpful staff provide guidance through regular meetings. (11 reviews) - Users often face a **steep learning curve** with Pabau Practice Management, requiring time and effort to master the system. (11 reviews) - Users find the **poor usability** of Pabau Practice Management challenging, especially with upgrades and editing consent forms. (10 reviews) - Expensive (9 reviews) - Software Bugs (9 reviews) - Missing Features (8 reviews) ## Pabau Practice Management Reviews ### 1. Seamless All-in-One Clinic System with Great Pabau Support **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole F. | Pre-Registration Pharmacy Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Pabau Practice Management?** What stands out most to me is how well everything connects together. It genuinely feels like a complete system where appointments, notes, communication, and follow-ups all link seamlessly. It makes the whole clinic run more smoothly and gives you a lot more control over how you manage patients. Furthermore, the support from the Pabau team has been great, especially our dedicated support team. **What do you dislike about Pabau Practice Management?** There is a bit of a learning curve at the start, but once you get familiar with it, it actually becomes one of its strengths because of how much you can customise and tailor to your clinic’s needs. It just takes a little time to fully unlock its potential. **What problems is Pabau Practice Management solving and how is that benefiting you?** It solves the problem of having disconnected systems and manual processes. Everything is centralised, which reduces errors and saves time. It also improves consistency across the team, meaning patients get a smoother and more professional experience overall. ### 2. Great for managing bookings and improving patient communication **Rating:** 5.0/5.0 stars **Reviewed by:** Zenaida B. | Pre-reg Pharmacy technician, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Pabau Practice Management?** From a front desk perspective, the biggest benefit is how easy it is to manage bookings and patient communication in one place. The calendar is clear, reminders go out automatically, and it really reduces missed appointments. It makes the day feel a lot more controlled and less stressful. **What do you dislike about Pabau Practice Management?** At the start, there are quite a lot of features to explore, but once you understand how everything fits together, it actually becomes very efficient. It’s more about getting familiar with the system rather than any real downside **What problems is Pabau Practice Management solving and how is that benefiting you?** It solves the issue of managing multiple tasks at once, especially at reception. Everything is more streamlined, from booking to follow-ups, which reduces errors and improves efficiency. It also helps create a more professional and consistent experience for patients. ### 3. All-in-One Clinic Management That Saves Time and Keeps Us Organised **Rating:** 5.0/5.0 stars **Reviewed by:** Hamza H. | pharmacy assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Pabau Practice Management?** What I like most is that everything is in one system. Booking appointments, managing patient notes, sending reminders, and taking payments can all be done in one place. The automation side (texts, emails, follow-ups) saves a lot of time, especially when things get busy. Once you get used to it, it really helps keep the clinic organised. **What do you dislike about Pabau Practice Management?** Some parts of the system aren’t as intuitive as they could be, so it takes time to learn properly. **What problems is Pabau Practice Management solving and how is that benefiting you?** It’s helped streamline a lot of our processes and made things more efficient day-to-day. There are definitely areas that could be improved, but once everything is set up properly, it does make running a clinic a lot smoother. I’d still recommend it to other clinics, especially if they want everything under one system. ### 4. All-in-One Payments, Invoices, and Packages—Backed by Great Pabau Support **Rating:** 5.0/5.0 stars **Reviewed by:** Aanjana B. | Pre registered pharmacy technician, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Pabau Practice Management?** From a finance perspective, what I appreciate most is how payments, invoices, and treatment packages are all managed in one system. It makes tracking transactions much clearer and reduces the chances of things being missed or recorded incorrectly. Furthermore, the support from the Pabau team has been great, especially our dedicated support team. **What do you dislike about Pabau Practice Management?** There are quite a few financial features available, so it can take a bit of time to understand how to use them fully. However, once everything is set up properly, it becomes very efficient and easy to manage. **What problems is Pabau Practice Management solving and how is that benefiting you?** It solves the issue of fragmented financial tracking. Everything is centralised, which reduces errors and makes it easier to monitor payments and revenue. This leads to better organisation and more efficient financial management overall. ### 5. Great system for patient communication and retention **Rating:** 5.0/5.0 stars **Reviewed by:** Angelina S. | Pharmacy Technician Apprentice, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Pabau Practice Management?** What stands out most for me is how strong the communication and marketing side is. Being able to send targeted messages, reminders, and follow-ups makes a big difference in keeping patients engaged. It helps build better relationships rather than just one-off visits. **What do you dislike about Pabau Practice Management?** There are quite a few options when it comes to campaigns and messaging, so it takes a bit of time to understand what works best. However, once you get used to it, it actually gives you a lot of flexibility in how you communicate with patients. **What problems is Pabau Practice Management solving and how is that benefiting you?** It solves the issue of inconsistent patient follow-up. Everything is more automated and structured, which helps improve retention and keeps patients engaged with the clinic over time. It also saves a lot of manual effort. ### 6. Structured, Traceable Compliance Documentation That Keeps Every Action Accountable **Rating:** 5.0/5.0 stars **Reviewed by:** Inna P. | Aesthetics Practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Pabau Practice Management?** From a compliance point of view, what I value most is how structured and traceable everything is. Every action, note, and update is recorded clearly, which makes it much easier to maintain accurate records and demonstrate accountability when needed. **What do you dislike about Pabau Practice Management?** There are a lot of options when it comes to documentation and record-keeping, so it takes a bit of time to set things up in a way that suits your clinic. However, this level of detail is actually beneficial once everything is in place. **What problems is Pabau Practice Management solving and how is that benefiting you?** It solves the challenge of maintaining consistent and auditable records. Everything is logged and easy to review, which reduces risk and ensures that documentation meets a high standard. This benefits both the clinic and patient safety. ### 7. Makes Clinic Scheduling and Daily Flow Crystal Clear **Rating:** 5.0/5.0 stars **Reviewed by:** Glaysa G. | Foundation Pharmacist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Pabau Practice Management?** What I find most useful is how it helps coordinate everything happening in the clinic at the same time. You can clearly see who is booked where, what treatments are happening, and how the day is structured, which makes managing the overall flow much easier. **What do you dislike about Pabau Practice Management?** Because it offers so many operational tools, it takes a bit of time to understand how to optimise workflows fully. However, once you’ve adjusted it to your clinic, it actually becomes very efficient and saves a lot of time. **What problems is Pabau Practice Management solving and how is that benefiting you?** It solves the issue of disorganised workflows and lack of coordination. Everything is more structured, which helps the team stay aligned and keeps the clinic running efficiently, even during very busy days. ### 8. All-in-One Clinic Management That Streamlines Bookings, Records, Billing, and Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Petya S. | General Practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Pabau Practice Management?** 1. Appointment and diary management It centralises bookings, reduces double-bookings, and makes it easier to manage staff schedules and rooms. Online booking also lets patients book themselves, which cuts down admin work. 2. Patient records (CRM + EMR in one place) You can store patient histories, treatment notes, forms, and photos in a structured way. This makes follow-ups and continuity of care much easier. 3. Automation of admin tasks Things like reminders, confirmations, follow-up messages, and review requests can be automated. This reduces no-shows and saves staff time. 4. Billing and payments It supports invoicing, payment tracking, and sometimes deposits or packages, helping clinics stay on top of revenue without manual spreadsheets. 5. Marketing and patient retention tools Email/SMS campaigns and segmentation tools help clinics re-engage past patients or promote services. 6. Reporting and analytics **What do you dislike about Pabau Practice Management?** 1. Learning curve / complexity Pabau is very feature-rich, but that also makes it hard to learn at first. **What problems is Pabau Practice Management solving and how is that benefiting you?** 1. All-in-one system It combines booking, patient records, payments, and marketing in one place, so businesses don’t need lots of separate tools. 2. Saves staff time Automation of reminders, confirmations, and follow-ups reduces daily admin work and frees up reception staff. 3. Fewer missed appointments Automated SMS/email reminders help reduce no-shows, which directly improves revenue. 4. Better patient experience Patients can book online, get reminders, and have smoother visits because their information is already organised and accessible. 5. Improved organisation of records Everything from notes to treatment history and photos is stored in one system, making it easier to track patient care over time. 6. Helps grow revenue With built-in marketing tools, clinics can re-engage past patients, run campaigns, and improve retention. 7. Clear business insights Dashboards and reporting help owners see performance, revenue trends, and staff productivity more clearly. ### 9. Great for Training New Staff with Clear Templates and Workflows **Rating:** 5.0/5.0 stars **Reviewed by:** Sushant S. | Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Pabau Practice Management?** What stands out for me is how it supports training new staff. Once templates and workflows are set up, it gives a clear structure for how things should be done, which makes it much easier for new team members to follow processes correctly. **What do you dislike about Pabau Practice Management?** At the beginning, there’s a lot to take in when learning the system, but that’s mainly because it offers so many features. After a short period of use, it becomes much more intuitive and easier to navigate. **What problems is Pabau Practice Management solving and how is that benefiting you?** It solves the issue of inconsistent processes between staff members. Standardising workflows and documentation, it makes training easier and ensures that everyone is working in a similar way, which improves overall efficiency and patient experience. ### 10. Clearly Organised Patient Histories That Make Consultations Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Asim T. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Pabau Practice Management?** As a clinician, what I value most is how clearly patient histories and clinical notes are organised. Everything is easy to access during a consultation, which helps with decision-making and gives a more complete picture of the patient without needing to search through multiple systems. **What do you dislike about Pabau Practice Management?** Initially, there’s quite a bit to explore in terms of clinical templates and note structures, but once these are set up properly, they actually become a big advantage because they standardise how consultations are documented. **What problems is Pabau Practice Management solving and how is that benefiting you?** It solves the challenge of inconsistent clinical documentation. Everything is more structured and standardised, which improves the quality of records and makes it easier to review patient history. This ultimately supports safer and more efficient patient care. ### 11. Pabau Saves Time Daily with Bookings, Notes, and Amazing Support **Rating:** 5.0/5.0 stars **Reviewed by:** Iulia H. | Medical Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Pabau Practice Management?** Pabau has really helped me organise my work better and manage my clients more efficiently. I use it daily, and it saves me a lot of time with bookings, notes, and communication. I also want to highlight the support team — they have been amazing. Always patient, friendly, and ready to help, even when I had many questions. I’m happy with the system and would definitely recommend it to other practitioners. **What do you dislike about Pabau Practice Management?** Sometimes the system can feel a bit overwhelming at the beginning, especially during setup, as there are many features and settings to configure. It takes some time to fully understand how everything works. **What problems is Pabau Practice Management solving and how is that benefiting you?** Pabau helps me organise my clinic workflow in one place — bookings, client records, treatment notes, and communication. Before using it, managing everything separately was time-consuming and less efficient. Now, it saves me a lot of time, reduces mistakes, and makes my work more structured and professional. It also improves the client experience, as everything is well organised and easy to manage. ### 12. Highly intuitive and perfect for start ups and beyond **Rating:** 5.0/5.0 stars **Reviewed by:** Fazia K. | Owner/Clinical Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Pabau Practice Management?** Ease of use Customer Support Number of Features Ease of integration **What do you dislike about Pabau Practice Management?** I can not think of anything at this time **What problems is Pabau Practice Management solving and how is that benefiting you?** Starting a new business is overwhelming, but Pabau has taken a huge burden off my shoulders. It is incredibly easy to use, even with the vast amount of features available. Having everything in one spot gives me such a peace of mind and has made me feel significantly less stressed. For a new business, affordability is key, and Pabau delivers great value. What really stands out is the support - the walkthrough has been fantastic, and they truly guide you through everything step by step. I highly recommend it to anyone - starting up or established as I can see myself using this for a long time to come. ### 13. All-in-One Clinic Platform with Outstanding Onboarding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Pabau Practice Management?** The breadth of what it covers without needing to bolt on third-party tools. We use online bookings, digital consent forms, medical records, photo uploads, aftercare messaging and automated comms — all inside one platform. For a doctor-led aesthetics clinic, the legal and compliance foundations are solid. That was non-negotiable for us. The support team has been genuinely excellent. Annie led our onboarding and handled everything from setting up services, packages and memberships, to coordinating with our software developers and guiding us through widget integration. She’s methodical and detail-oriented — the kind of person who doesn’t let things fall through the cracks. When our developers couldn’t embed the booking widget, I did it myself — and Annie supported me through every step without making me feel like it was an ask. Emily handled the finance and marketing setup with the same level of competence. **What do you dislike about Pabau Practice Management?** The onboarding window was around three weeks — part of that is on us for not being more proactive, but getting certain elements like forms and services live did take longer than expected. Plan ahead if you’re working to a launch date. The booking system also opens on a separate domain to your main website. We came from Squarespace with Acuity embedded, so everything lived under one URL. It’s a minor UX point, but worth knowing before you switch. **What problems is Pabau Practice Management solving and how is that benefiting you?** Our previous setup — Squarespace and Acuity — looked the part but wasn’t legally sound for the level of clinical practice we operate at. Pabau gave us a compliant, professional infrastructure that fits both the clinical and commercial side of the business. Six to eight weeks in and it’s made a real difference to how the clinic operates day to day. ### 14. Excited for Payment Integration, AI-Powered Notes, and Treatment Plan Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Rebecca W. | Registered Nurse, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Pabau Practice Management?** I have just completed the onboarding process so haven't got going with it properly yet, but the features I am excited to use are the integration with my payment system, the AI features to speed up and create more detailed patient notes and the features I can use to track patient treatment plans. **What do you dislike about Pabau Practice Management?** I haven’t found it entirely intuitive, and there’s quite a lot to learn before you can really get going with it properly. That said, it’s understandable, since it’s a sophisticated system. **What problems is Pabau Practice Management solving and how is that benefiting you?** The biggest problem for me was finding a system that could track patient treatment plans so I always know where we are with each one. Another issue was keeping up with the related payments—whether someone is paying as they go or has already paid up front. As I understand it, the system will now track all of this for me. ### 15. Private clinic Feature-Rich for Private Clinics, with Seamless Signature Rx Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Pabau Practice Management?** Plentiful resources, templates, lots of features for running a private clinic. I love the integration with signature rx makes things so much easier for me **What do you dislike about Pabau Practice Management?** Limitations on customisation of forms as well as the time it took to get in touch with Annie. Th initial stages of getting on board took 5 meetings before we actually got to work.also as my clinic is not live, it would have been nice for pabau to offer a trial or even 50% until I am fully set up. Getting to book a meeting can be a nightmare as you have to wait a week or two to speak with pabau to help build your profile/questionnaire etc **What problems is Pabau Practice Management solving and how is that benefiting you?** Great integration in one piece and I don’t need to open multiple tabs ### 16. Powerful, complete practice software with excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Gertjan B. | nurse practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2025 **What do you like best about Pabau Practice Management?** Pabau is a very comprehensive practice software that aligns well with cosmetic and medical practices that want to work professionally and grow. The platform combines scheduling, electronic patient records, consent, billing, and automated communication into one system and supports good record-keeping, traceability, and quality assurance. An important advantage is the helpdesk. Support is easily accessible, actively thinks along, and assists with both technical questions and setting up workflows and onboarding. The support feels involved and solution-oriented. Additionally, there is often room for consultation and accommodations or custom agreements through the account manager or representative, which is pleasant for growth or long-term use. In summary, Pabau is a powerful and future-proof system with excellent support, provided you set it up consciously and make clear agreements about functionalities and costs. **What do you dislike about Pabau Practice Management?** A point of attention remains the cost and credit structure. Some functions that feel basic require credits or fall outside the standard package. Therefore, it is important to carefully review in advance what credits are needed for and how they are used, to avoid unexpected costs. Employees must often work through a checklist when setting up. This sometimes feels a bit forced, but it does ensure that you get the most out of the system. What would make the system even stronger is built-in monitoring of expiration dates of medication and products. For medical and cosmetic practices, this would be a valuable addition within the quality and safety domain. **What problems is Pabau Practice Management solving and how is that benefiting you?** integration of many facets, bookings, agenda, patient file ### 17. Excellent service and support systems in place **Rating:** 5.0/5.0 stars **Reviewed by:** shital p. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Pabau Practice Management?** I like that there is support from the team. But mainly that I can now keep accurate track of our clients. The MArketing feature means we can target clients accurately. and maintain client records efficiently **What do you dislike about Pabau Practice Management?** Dislike? I don't really know yet what i dislike... I hope though that we can work together and make improvements **What problems is Pabau Practice Management solving and how is that benefiting you?** We are currently a dental practice, and having Pabau means that we can finally differenciate the clients from dental patients. mean it's more focused to skin based clients ### 18. Seamless EMR Management with User-Friendly Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Karlyne B. | Aesthetic Nurse, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Pabau Practice Management?** I love how user-friendly Pabau Practice Management is. The onboarding process was amazing, and everyone was super informative, making me feel comfortable and helping me understand the system clearly. They did their job very well and efficiently. It's a great system with a seamless setup, probably the easiest I've ever experienced. I also appreciate how it helps with client booking, client experience, managing revenue, and marketing, with everything in one place and even the ability to send prescriptions. The quick charting feature is such a plus. **What do you dislike about Pabau Practice Management?** Nothing **What problems is Pabau Practice Management solving and how is that benefiting you?** Pabau Practice Management helps with client booking, enhances client experience, manages revenue, marketing, and everything is in one place. It allows sending prescriptions and offers quick charting, making it a great system. ### 19. All-in-One Convenience with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Uliana R. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2025 **What do you like best about Pabau Practice Management?** This all-in-one system is incredibly convenient. You don't need to purchase countless add-ons to access the tools that everyone values, which sets it apart from other companies. The team is exceptionally helpful and understanding, and every meeting has been both productive and informative. Implementation is straightforward, with clear instructions, and the interface is extremely user-friendly. The connection is reliable, communication is quick, and integration is seamless. It's ideal for daily use and supports ongoing growth. **What do you dislike about Pabau Practice Management?** There's nothing i didnt like / took all the best from other platforms I've used before. really convenient and good **What problems is Pabau Practice Management solving and how is that benefiting you?** The platform assists me with operations and marketing, including CRM and every step I need to complete. I also appreciate the excellent AI integration, which offers plenty of opportunities to explore and implement new features. ### 20. Pabau Digitizes Every Aspect of My Aesthetic Business **Rating:** 5.0/5.0 stars **Reviewed by:** Cassandra T. | nurse, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Pabau Practice Management?** Pabau helps run every aspect of my aesthetic business. From the simplest of needs like appointment calender and point of sale to running teams, doing tax and daily balance sheets. the whole system is digitalised to be efficient in this modern world. **What do you dislike about Pabau Practice Management?** It takes a long time to learn as it is very in depth **What problems is Pabau Practice Management solving and how is that benefiting you?** Giving clients all possible avenues to be added to the system as clients or leads ### 21. Comprehensive System **Rating:** 5.0/5.0 stars **Reviewed by:** Karen A. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Pabau Practice Management?** I find Pabau Practice Management very easy to customize, especially when it comes to forms and chart notes. I appreciate being able to review everything I need in one screen. It's a very organized system with many features, and now that I'm into it, I'm happy with it. It's a very comprehensive system. **What do you dislike about Pabau Practice Management?** It can be very overwhelming at first because there are so many features. The initial setup took a few days longer than I would have liked. **What problems is Pabau Practice Management solving and how is that benefiting you?** I find it very easy to customize forms and chart notes and review all that you need to in one screen. ### 22. Integrated Systems and Automations Make Pabau a Standout Choice for Thames Skin Clinic **Rating:** 5.0/5.0 stars **Reviewed by:** Norman a. | Business Deveolpment Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Pabau Practice Management?** Integrated systems - Leads, Online bookings, Pabau Go mobile app for ipads.Flow throughs for patient pathways. Automated systems. Customer tickets to report issues and how quickly they get resolves, The more I use the system on a daily basis the more i get from the Pabau system, just sending a marketing email on broadcast is very easy. Implementing is easy with xero and other apps, follow this up with ticketed customer support that get actioned quickly 24/7 it is amazing. I have also used the community topics folder to recommend what is best to help the system and they have taken some great recommendations. **What do you dislike about Pabau Practice Management?** Does Buffer on a monday morning when busy, also implementing the ICD codes is hard, The add ons are becoming to much at the moment, marketing plus, care plus. plus the actually cost of using the system, it becomes expensive. Pabau one did not have this and we never got a like for like system with all the add ons. **What problems is Pabau Practice Management solving and how is that benefiting you?** Ticketed issues are addressed promptly, which I appreciate. There can be some lag and buffering at times, but the follow-up provided makes the overall experience positive. ### 23. Extremely Efficient for Clinic Scheduling and Calendar Management **Rating:** 5.0/5.0 stars **Reviewed by:** Katharine H. | Aesthetic clinic owner and doctor, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2026 **What do you like best about Pabau Practice Management?** The software is extremely efficient when it comes to management of the clinic calendar, booking in clients and arranging staff schedules. It is very easy to move appointments and automate lots of aspects of the business. **What do you dislike about Pabau Practice Management?** There is nothing so far that I have found problematic with Pabau **What problems is Pabau Practice Management solving and how is that benefiting you?** Pabau is helping me to streamline patient care It is helping me with marketing to my clients with newsletter facilities, automations e.g. followup appointment triggers It links well and integrates to my webpage ### 24. A Team That Truly Goes Above and Beyond to Help! **Rating:** 5.0/5.0 stars **Reviewed by:** Harris W. | Clinic Director & Registered Nurse, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2026 **What do you like best about Pabau Practice Management?** I really appreciate how the whole team bends over backwards to help you. **What do you dislike about Pabau Practice Management?** So far, we haven’t encountered any issues, and we’ve had a good experience overall. **What problems is Pabau Practice Management solving and how is that benefiting you?** We’re not very good with technology, but they migrated our entire old system into the new one. All we’ve had to do is request the data. ### 25. All-Inclusive Solution for Practice Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Nevinsthon A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Pabau Practice Management?** I like that Pabau Practice Management is all under one platform and very easy to use. It solves literally every single problem in our practice, from client communication to follow-up, invoices, consents, forms, and marketing. It was extremely easy to set up with fantastic guidance from the care team, from Dorian to Emily, to all of their staff members. **What do you dislike about Pabau Practice Management?** Nothing at all, its a fantastic product. **What problems is Pabau Practice Management solving and how is that benefiting you?** I use Pabau Practice Management for CRM and all our practice needs. It solves every problem from client communication to follow-ups, invoices, consents, forms, and marketing. It's all under one platform and easy to use. ### 26. Patient, Knowledgeable Support Made Our Pabau Setup a Success **Rating:** 5.0/5.0 stars **Reviewed by:** Pauline L. | Practice Manager & Practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Pabau Practice Management?** Damian has been so patient and supportive helping me set up our Pabau booking system for the first time. Furthermore he is so knowledge and intuitive as to how our aesthetic clinic could work most effectively and efficiently **What do you dislike about Pabau Practice Management?** It would be fair to say that I was somewhat overwhelmed at what needed to be done initially but, with the right support, I’m much more confident now manoeuvring my way round the system. **What problems is Pabau Practice Management solving and how is that benefiting you?** Interaction with our website and accessibility for our clients making the work flow as easy and relative as possible. ### 27. Great experience, great software! **Rating:** 4.5/5.0 stars **Reviewed by:** Parvynder H. | Director & Registered Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2025 **What do you like best about Pabau Practice Management?** What I like best about Pabau is the customer support. The webchat is fast, friendly, and issues are resolved quickly with good follow-up. The system is also excellent for compliance, with a wide range of ready-made forms that help keep everything organised and inspection-ready. Even though my business doesn’t fit neatly into their standard setup, the team have worked with me to find practical workarounds and have been supportive as my services have grown. **What do you dislike about Pabau Practice Management?** The only area for improvement would be adding more features tailored for mobile services. That said, the workarounds provided have been effective and I appreciate how open the team have been to feedback. **What problems is Pabau Practice Management solving and how is that benefiting you?** Pabau has helped me bring everything into one organised system. Before, managing patient bookings, consent forms, and compliance records across different platforms was time-consuming and risky. Now, I can keep all patient information, forms, and records in one place, which has made audits and inspections much smoother. It has also saved me time with scheduling and follow-up, and the webchat support means I can resolve problems quickly without delays to my service. As my business has grown and added more services, Pabau has scaled with me and provided the tools to stay compliant and professional. ### 28. Really Helpful team at Pabau **Rating:** 4.0/5.0 stars **Reviewed by:** Kerry N. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about Pabau Practice Management?** From day one the team at Pabau have been pro active, approachable and helpful throughout the onboarding process. I like that everything is stored in one application and that once you are used to the software it is totally easy to navigate. I like that is adheres to GDPR when storing data which is necessary. No question is deemed silly and Eve has arranged regular one to one meetings with me to go through the whole process making it easy to access and navigate. I would have no problem recommending Pabau to friends and colleagues. **What do you dislike about Pabau Practice Management?** At the minute, I am new to the system so I can’t honestly say there is anything I dislike yet. So far so good **What problems is Pabau Practice Management solving and how is that benefiting you?** I initially had difficult in accessing the software due to log in issues I made contact with Pabau via email and their online chat (bit like WhatsApp) and someone made contact with me within the hour and arranged a face to face meeting to talk me through my issues. ### 29. I am Co-Founder & CTO at DRIPwoRX USA. **Rating:** 5.0/5.0 stars **Reviewed by:** Amy T. | Co-Founder & all the O's. COO, CTO, CRO,CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Pabau Practice Management?** Pabau Success team is impressive and the business model is really built to help you succeed. I am an experienced IT Professional and 2 things stood out to me when evaluating Pabau 2 and immediately after our purchase. The fact that the dev team built a new platform form to eliminate technical debt and kludgy performance, impressed me at hello. I am mid on-boarding journey and the success team is available. I say that again, I did not purchase a product to only be left learning with minimal support. They check in, they provide work arounds and yes, I have witnessed them submitting bug fixes on my behalf. The power of this software is meeting and succeeding my expectations. Do not join the freeware crowd, your infrastructure can make or break you in time. I want to enjoy running my business, not dealing with poor performing software. Thank you Pabau, you're on the way to be the Med-Spa industry standard. **What do you dislike about Pabau Practice Management?** Probably the only feedback I have at this moment, is the number of emails I receive with follow ups and post meeting notes. It can be overwhelming when you have 2+ calls a week with the success team and I am starting to become immune to them. I know this will lessen as we get deeper into the on-boarding but the flip side it also demonstrates strong software capabilities which is exactly what I was looking for. **What problems is Pabau Practice Management solving and how is that benefiting you?** The digital internal workflows and ablity to create our forms customize to our brand is liberating. The software works for you and you run your practice. No more conforming to ridged software processes. ### 30. Efficient, Reliable, and Packed with Useful Features **Rating:** 5.0/5.0 stars **Reviewed by:** Olena K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Pabau Practice Management?** I love how intuitive Pabau is for managing patient journeys. The integrated appointment scheduling, clinical notes, and treatment photos make it simple to track patient progress and ensure high-quality care. **What do you dislike about Pabau Practice Management?** While Pabau is a very comprehensive system, it can feel a bit overwhelming at first because there are so many features. It takes some time and training to fully understand and use everything efficiently. **What problems is Pabau Practice Management solving and how is that benefiting you?** Pabau Practice Management helps us centralize all aspects of our clinic operations — from appointment scheduling and patient records to billing, marketing, and communication. It’s eliminated the need for multiple systems, reduced administrative workload, and improved our overall efficiency. Everything is connected, so the patient journey is smoother, and our team saves valuable time every day ### 31. Reliable Practice Management Software with Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Lara B. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2025 **What do you like best about Pabau Practice Management?** Pabau is a user-friendly, comprehensive practice management solution that offers a wide range of useful features. I particularly appreciate the online support — the team is quick to respond and always helpful. One of the best parts of using Pabau is the onboarding and training process. Their staff members guided us through setup and made sure we understood how to use the system effectively, which made the transition smooth and stress-free. **What do you dislike about Pabau Practice Management?** While my overall experience has been positive, I have occasionally encountered system errors — particularly with the email functions and calendar glitches. These issues can be frustrating when they happen, but the Pabau team is usually quick to respond and works efficiently to resolve them. **What problems is Pabau Practice Management solving and how is that benefiting you?** Pabau has helped streamline our day-to-day operations by combining scheduling, patient records, communications, and reporting into one centralized system. It saves us a significant amount of time by automating tasks that were previously manual and time-consuming. Having everything in one place — from appointment booking to sending reminders and managing patient notes — has improved our efficiency and allowed us to deliver a better experience for our clients. It also helps ensure compliance and accurate record-keeping, which gives us peace of mind. ### 32. Efficient Management with Helpful Support **Rating:** 4.0/5.0 stars **Reviewed by:** Julie K. | Nurse Practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Pabau Practice Management?** I like Pabau Practice Management because their team has been very helpful and organized. **What do you dislike about Pabau Practice Management?** There's a little bit of waiting time on the setup while we migrate data from our old EMR. So I feel like that could have been improved in some way. **What problems is Pabau Practice Management solving and how is that benefiting you?** I use Pabau Practice Management to improve efficiencies in my EMR, marketing, and CRM. ### 33. Pabau is one of the keys for my Bussines to grow **Rating:** 5.0/5.0 stars **Reviewed by:** Erika L. | Certified Massage Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Pabau Practice Management?** There is always someone to help you on whatever you need! Pabau team is extremely helpful and everyone is working with you in order of your Bussines to grow! **What do you dislike about Pabau Practice Management?** So far Pabau has been brilliant! Every time I needed help! There was someone go help me or if not someone would recommend the right person! **What problems is Pabau Practice Management solving and how is that benefiting you?** Pabau helps me with my finance and also clients forms payments emails etc ### 34. Wonderful! From start to finish, the staff was amazing to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** Cassi R. | Holistic Health Practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2026 **What do you like best about Pabau Practice Management?** The ease of use, professional aspects of the software and how accessible it is for clients to utilize, as well as myself. **What do you dislike about Pabau Practice Management?** Nothing in this subject is applicable, I have no current dislikes. **What problems is Pabau Practice Management solving and how is that benefiting you?** It is helping me to start my business- scheduling, client profiles, form availability, analytics, reports. So many great aspects and features of this software! ### 35. Excellent Guided Onboarding, Minor Time Zone Challenges which were easily navigated **Rating:** 5.0/5.0 stars **Reviewed by:** Carrie H. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Pabau Practice Management?** I truly value the opportunity to have online sessions with the assigned staff, as they guide you step by step through the process while you work. This support has made it much easier to implement changes and begin using the system immediately. In addition, I have taken advantage of Pabau Academy, which I believe is ahead of its time. I am looking forward to making this transition GO LIVE soon. **What do you dislike about Pabau Practice Management?** Because they are in a different time zone, arranging meetings has been somewhat challenging. However, they do tailor their staff to fit your needs. Another point to note is that you can access Pabau Academy before logging into your Pabau account. I spent many hours watching the academy videos, but found it difficult to follow along since I didn't yet have access to the account. Despite these issues, the meetings were helpful and they were able to clarify many things for me. Having not dealt with an system that uses credits for certain functions, this was never explained to me. Although I was told that it was in all of the emailed content it was not addressed in the initial sales meetings (2). I really have no idea how much it will cost me to run the practice after prescriptions and SMS. At present there is no timeline designating when faxing will be available as it only states COMING soon. There are some US medical centers that are archaic in our region and only accept fax referrals so we will need to find a work around. Also, no timeline on our Labcorp integration so hoping that is available soon as well. **What problems is Pabau Practice Management solving and how is that benefiting you?** We are hoping to minimize the use of multiple software programs for bet patient and staff utilization, more clarity, and time management. I am looking forward to integrating EMR, retail, reviews, marketing all in one system. ### 36. Pabau set me up for success - highly recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Paul F. | Director / Practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2025 **What do you like best about Pabau Practice Management?** Working with the Pabau team has been an exceptional experience from start to finish. As a business owner, having the right support during setup and integration is crucial, and I couldn’t have asked for a better team. I had regular meetings with Eve, my Success Specialist, who was incredible throughout. She guided me step-by-step through setting up the booking system, ensuring it was not only functional but also visually appealing and accessible for clients. Her dedication and attention to detail made a real difference. Zoki, the Data Operations Specialist, was fantastic in integrating my services and medical forms seamlessly into the platform. Everything works efficiently and is customised to the specific needs of my clinic. Zoi, the Client Coordinator, was always friendly, approachable, and ready to assist with any questions. It was reassuring to know someone was always on hand if I needed support. Bryan, the Revenue Specialist, played a key role in helping organise my revenue streams and create effective marketing strategies aimed to attract more clients. His advice has been incredibly valuable. Overall, the Pabau team has been friendly, knowledgeable, and genuinely invested in my success. I highly recommend their services to any aesthetics or medical business looking to streamline their operations and grow with confidence. – Paulosophy Aesthetics **What do you dislike about Pabau Practice Management?** There was not anything that I particularly disliked, the team were very helpful and friendly. **What problems is Pabau Practice Management solving and how is that benefiting you?** Pabau is helping me with my booking system for clients, where they can create their own account through the client portal. This enables me to send out communications and campaigns to increase engagement and bookings. They have also helped me with creating leads and integrating reviews on to my website. ### 37. Reduced amin time **Rating:** 4.5/5.0 stars **Reviewed by:** Olena K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2025 **What do you like best about Pabau Practice Management?** Pabau has been a great system for running our clinic. The calendar and diary function work well, and having everything integrated into one system makes clinic admin much smoother. **What do you dislike about Pabau Practice Management?** Some areas of the system have a learning curve, especially for new stuff. Certain features are not immediately intuitive and require training or support. **What problems is Pabau Practice Management solving and how is that benefiting you?** Too much time spent on paperwork, confirmations, and client records. How it solved: Automated bookings, reminders, digital forms, and stored client fistories. ### 38. Game-Changer for Our Practice — And Martha Made It Shine **Rating:** 5.0/5.0 stars **Reviewed by:** Mike R. | CEO, CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Pabau Practice Management?** Pabau has been absolutely fabulous — like finding the unicorn of clinic management software. It’s intuitive, customizable, and packed with features that make running a practice smoother than a Botoxed brow. From patient communication to package-building, it’s the kind of software that actually feels like it was designed by people who get how clinics really run. It’s elevated our operations, kept our patients engaged, and made team coordination effortless. But the real star here? Martha. She’s not just a revenue growth specialist — she’s a revenue whisperer. She helped us streamline our service packages, reimagine our payment schemes, and squeeze every drop of value from the system. Her insights were strategic, specific, and wildly helpful. It felt like working with someone who was already five moves ahead and genuinely rooting for our success. **What do you dislike about Pabau Practice Management?** Honestly, the only downside is that I didn’t discover it — or Martha — sooner. The occasional learning curve hiccup was quickly solved by their team, and the updates are frequent and thoughtful. So if “too helpful” counts as a flaw… we’ll take it. **What problems is Pabau Practice Management solving and how is that benefiting you?** Pabau is solving the classic wellness practice chaos: disjointed scheduling, scattered patient records, clunky payment processes, and the general migraine of managing packages across services. It brings everything into one clean, centralized system that actually works — from intake to follow-up to rebooking. It’s helped us move from duct-taped solutions to a smooth, well-oiled operation. We can now build customized treatment packages, manage payment schemes with clarity, and follow patient journeys seamlessly. No more awkward spreadsheets or missed touchpoints. The result? More time to focus on patients, more revenue clarity, and fewer end-of-day “why-do-I-do-this” moments. Plus, with Martha’s support, we’ve been able to optimize every inch of the platform for growth. It’s not just practice management — it’s practice elevation. ### 39. Amazing platform to use and super supportive. **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah S. | Aesthetician, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Pabau Practice Management?** The team really do walk through every step with you!! especially where I do not have the time. They help set you up really well. **What do you dislike about Pabau Practice Management?** There’s nothing I dislike so far. I only began using their service a month ago, so my experience is still quite new. If I had to mention something, I would suggest changing the shade of blue used on the PABU stamp at the bottom of my emails. However, I believe this can be adjusted, along with other color coordination options, during the setup process. **What problems is Pabau Practice Management solving and how is that benefiting you?** I would like this to assist with managing client relationships and encouraging clients to book again. ### 40. User-Friendly, Perfect for Small Aesthetic Clinics **Rating:** 5.0/5.0 stars **Reviewed by:** Caroline O. | Medical Doctor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Pabau Practice Management?** I find Pabau Practice Management easy to use, easy to navigate, and user-friendly. The initial setup was really easy, which is a big plus for me. **What do you dislike about Pabau Practice Management?** The monthly subscriptions should include credits to be used for the features. **What problems is Pabau Practice Management solving and how is that benefiting you?** Pabau Practice Management helps me manage my calendar and allows clients to book online. ### 41. Professional, efficient, and time-saving — Pabau makes my clinic workflow seamless. **Rating:** 5.0/5.0 stars **Reviewed by:** Eric K. | Clinic Owner and Clinical Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2025 **What do you like best about Pabau Practice Management?** The automated email reminders have been a huge help — they reduce no-shows and improve client communication without me needing to manually follow up. I also love that I can use digital consent forms and treatment notes. It keeps everything paperless, organised, and accessible from anywhere, which is perfect for a busy clinic like mine. The customer support is brilliant! **What do you dislike about Pabau Practice Management?** Some parts of the system can feel a bit complex at first, especially during setup, but once you get used to the layout, it becomes intuitive. A cleaner mobile version would be helpful for on-the-go use. **What problems is Pabau Practice Management solving and how is that benefiting you?** Pabau helps me manage client appointments, documentation, and communication in one place. It solves the problem of juggling multiple systems by offering automated appointment reminders, digital consent forms, and secure treatment notes — all paperless. This saves me hours each week, improves client engagement, and gives my clinic a more professional and organised feel. ### 42. Thumbs up for Pabau! **Rating:** 5.0/5.0 stars **Reviewed by:** DripWell . | Practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Pabau Practice Management?** My experience with Pabau has been largely positive. It’s an all-in-one clinic management software that offers a comprehensive range of features tailored for healthcare and aesthetic clinics, including appointment scheduling, patient record management, consent forms, invoicing, and marketing tools. The platform is particularly useful for streamlining administrative tasks and improving client engagement through automated reminders and follow-ups **What do you dislike about Pabau Practice Management?** Complex Onboarding & Setup: The platform can feel overwhelming at first. Due to the level of customisation available, it often requires a steep learning curve, and the setup process is time-intensive without guided onboarding. **What problems is Pabau Practice Management solving and how is that benefiting you?** Pabau Practice Management is solving several key operational and clinical workflow challenges, which has had a significant positive impact on our practice: Patient Record Management: It centralises all patient records, including medical histories, consent forms, treatment notes, and communication logs, making it easier to maintain compliance and provide personalised care. Appointment Scheduling & Automation: The built-in calendar system reduces scheduling errors and saves time by automating appointment reminders, confirmations, and follow-ups. This has led to fewer no-shows and improved patient engagement. Paperless Operations: By digitising consent forms, treatment plans, and intake forms, Pabau has helped us reduce paperwork and streamline client onboarding, making the experience smoother for both staff and patients. Marketing & CRM Integration: The integrated CRM tools support targeted email and SMS campaigns, allowing us to nurture leads, maintain contact with clients, and promote new services—all within the same platform. Billing & Invoicing: Invoicing, payment collection, and financial tracking are much more organised, which reduces admin workload and helps ensure that all services are billed and paid for efficiently. Compliance & Audit Trails: Pabau supports clinical governance by maintaining accurate, timestamped audit trails and record-keeping, helping us meet standards required by the CQC and other regulators. ### 43. Brand new with Pabau **Rating:** 5.0/5.0 stars **Reviewed by:** Ashlie F. | Owner, nurse practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Pabau Practice Management?** I came across Pabau during a Google search. I was in the process of moving my small cosmetic injection business from my home to a brick and mortar. I had so many things that I wanted in my software-scheduling, payment options, loyalty programs...Pabau had it all. Setup was easy. I felt very supported by the team. Zoki, Zoi, and Neil were wonderful. **What do you dislike about Pabau Practice Management?** I don't love the credit system. I wish SMS messaging was included. You do have to be careful not to over use SMS messages. **What problems is Pabau Practice Management solving and how is that benefiting you?** Pabau solved my scheduling and payment problems. It allows me invoice, apply discounts, and take payments in clinic. The charting is also very simple. ### 44. excellent service from the team **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn R. | Nurse practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Pabau Practice Management?** It’s a very detailed system, but it’s still easy to use. **What do you dislike about Pabau Practice Management?** There's a lot to learn in order to fully understand how the system functions **What problems is Pabau Practice Management solving and how is that benefiting you?** easy online booking and record keeping ### 45. Easy to Operate and Effortless to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Raisa Z. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2026 **What do you like best about Pabau Practice Management?** It's easy to operate with good support from the team **What do you dislike about Pabau Practice Management?** operating issues that make system very slow or not working at all **What problems is Pabau Practice Management solving and how is that benefiting you?** Bookings and diary management, Record keeping Marketing and communication ### 46. Easy to Use with Plenty of Useful Features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Pabau Practice Management?** Very easy to use and has lots of features that are useful **What do you dislike about Pabau Practice Management?** It can take time to implement suggestions **What problems is Pabau Practice Management solving and how is that benefiting you?** We need a CRM with all the features needed for a private medical practice all in one place and Pabau perfectly fitted our needs ### 47. Helpful Customer Support and Powerful Features—Highly Recommend Pabau **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2026 **What do you like best about Pabau Practice Management?** Customer support is very helpful to understand and use it to its full potential. I have been using Pabau for about 2 years now and still exploring new aspects which are very useful. Highly recommend. **What do you dislike about Pabau Practice Management?** Boring white overall look of the website. The tab for client opens very small. Hard to see ir choose the service bar doesn’t open well. **What problems is Pabau Practice Management solving and how is that benefiting you?** Eve has been great throughout. Her support for the Pabau system is very helpful to understand and use it to its full potential. I have been using Pabau for about 2 years now and still exploring new aspects which are very useful. Highly recommend. ### 48. Invaluable help **Rating:** 3.5/5.0 stars **Reviewed by:** Kate H. | Nurse, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2025 **What do you like best about Pabau Practice Management?** I have had the opportunity of a digital meeting with Martin B from Pabau. This has proved to be incredibly useful in sorting out my systems management and Hopefully stream lining my work process It has even had the effect that j want to do more !! **What do you dislike about Pabau Practice Management?** The fact that this had to be done That aside we have a new app that when it is functioning properly it will be amazing **What problems is Pabau Practice Management solving and how is that benefiting you?** I have had the opportunity of a digital meeting with Martin B from Pabau. This has proved to be incredibly useful in sorting out my systems management and Hopefully stream lining my work process It has even had the effect that j want to do more !! ### 49. Great system and service! **Rating:** 5.0/5.0 stars **Reviewed by:** Luisa S. | Aesthetic nurse practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2022 **What do you like best about Pabau Practice Management?** Pabau saves me so much time and hassle! The automation features are the best. **What do you dislike about Pabau Practice Management?** Some of the integrations do not work as hoped, which creates more admin. Not sure if this is strictly a pabau problem or the integration but it was working fine and then the last few months it stopped. The email designer is very glitchy. **What problems is Pabau Practice Management solving and how is that benefiting you?** Allowing patients to book online 24hours a day and sending out confirmation emails and reminders minimises no shows and saves me time. **Official Response from Kane Wickson:** > Hey Luisa Thanks for taking the time to review Pabau; if you let us know specifically any issues you are having with integrations we will be happy to look into it, you can email customersuccess@pabau.com. I am glad you are making good use of online bookings; our new online bookings system is not far away! K ### 50. Excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Monica D. | Medical Aesthetics, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Pabau Practice Management?** Comprehensive Support: I received thorough assistance whenever I had questions or needed help. Proactive Communication: The team frequently reached out via phone or email to arrange meetings and guide me through new features, ensuring I was always up-to-date. Valued Experience: Their dedication made me feel supported and valued as a client. User-Friendly Features: The platform is intuitive, making it easy to manage my clinic effectively. **What do you dislike about Pabau Practice Management?** Learning Curve: Initially, some features took time to fully understand, but the support team was always there to help. Customization Limitations: While the system is robust, I found a few areas where more customization options would be beneficial. **What problems is Pabau Practice Management solving and how is that benefiting you?** It helped me to set up the service and helped me with the I can't thank Pabau and their amazing team enough for the incredible support I've received. As someone who isn't very tech-savvy, having access to assistance whenever I need it has been invaluable. I've been with Pabau for the past year, and I appreciate the regular calls from the success team. They help me utilise all the tools available in Pabau effectively, which has significantly improved my clinic's operations and helped generate more bookings. Overall, I highly recommend Pabau to anyone looking for a reliable partner in managing their clinic! ## Pabau Practice Management Discussions - [What do you like most about Pabau for managing your medical practice, and what improvements would you suggest?](https://www.g2.com/discussions/what-do-you-like-most-about-pabau-for-managing-your-medical-practice-and-what-improvements-would-you-suggest) - [View Pabau Practice Management pricing details and edition comparison](https://www.g2.com/products/pabau-practice-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+15%3A53%3A38+-0500&secure%5Bsession_id%5D=94446d02-4c92-4b23-9f88-3ed37564d8ea&secure%5Btoken%5D=90803a4b4c99860d1be2f1ce595708f929015b1c126a808727823290be7788e6&format=llm_user) ## Pabau Practice Management Integrations - [Framer](https://www.g2.com/products/framer/reviews) - [GoCardless](https://www.g2.com/products/gocardless/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Stripe Terminal](https://www.g2.com/products/stripe-terminal/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Pabau Practice Management Features **Operations** - Workflow Optimization - Clinical Documentation - EHR Integration - Clinical Documentation - Clinical Communication - Clinical Documentation - Transcription Automation - Clinical Documentation - CDI Training - Clinical Documentation - Clinical Data Exchange - Clinical Documentation - Document Access - Clinical Documentation - Digitization - Clinical Documentation **Clinical Workflow Management** - Multiple Medical Provider Access - Meaningful Use Reporting - Clinical Documentation **Business Administration - Spa Management** - Inventory Management - Billing & Sales - Employee Management **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Technology** - Telecommunications - EHR Integration **Business Management** - Inventory Management - Merchant Services - Appointment Scheduling - Employee Management **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management **Marketing - Spa Management** - Membership - Social Review - Automated Campaigns **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management **Administration** - Practice Branding - Practice Specific - Charting And Documentation **Marketing** - Client Communications - Loyalty Management - CRM **Generative AI** - AI Text Summarization **Guest Experience - Spa Management** - Scheduling - Surveys - Customer Trends **Compliance** - HIPAA Compliance - State Regulation Compliance **Practice Management** - Patient Records - Photo Management - E-Prescribing and Lab Orders - Patient Portal - Insurance Billing **Generative AI** - AI Text Summarization **Agentic AI - EHR** - Autonomous Task Execution **Platform Tools** - Reporting and Analytics - Healthtech Integrations - Mobile App ## Top Pabau Practice Management Alternatives - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (485 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (329 reviews) - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (894 reviews)