# Best Patient Engagement Software with Patient Portal / Patient Communication Capabilities ## How Many Patient Engagement Software Products Does G2 Track? **Total Products under this Category:** 404 ### Category Stats (Aug 2026) - **Average Rating:** 4.34/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** AbbaDox (+2.48%) - Among all products in this category, AbbaDox recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Patient Engagement Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 12,800+ Authentic Reviews - 404+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Patient Engagement Software ![G2 Grid® for Patient Engagement Software plotting products by satisfaction and market presence](https://www.g2.com/categories/patient-engagement/grids.png?focus%5B%5D=19432&focus%5B%5D=48097&focus%5B%5D=140008&focus%5B%5D=1824&focus%5B%5D=155274&focus%5B%5D=87629&focus%5B%5D=154579&focus%5B%5D=27950) Highlighted products: Birdeye, Weave, ModMed, eClinicalWorks, Curogram, NexHealth, Carepatron, and Adit. Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-engagement/grids.json?focus%5B%5D=birdeye&focus%5B%5D=weave-weave&focus%5B%5D=modmed&focus%5B%5D=eclinicalworks&focus%5B%5D=curogram&focus%5B%5D=nexhealth&focus%5B%5D=carepatron&focus%5B%5D=adit) **Sponsored** ### Zanda (formerly Power Diary) Zanda is an all-in-one practice management system, built to save time, reduce stress, and keep you in control. - Calendar management: scheduling, waitlist, automated appointment reminders, and confirmations. - Documentation: customizable clinical note templates, AI-powered session transcription and refinement, and online forms. - Client portal with online booking, reschedule and cancellation options, plus online payments, access to invoices, online forms, and Telehealth. Accepting waitlist requests. - Automations: invoicing, appointment follow-ups, recalls, new client communication, and more. - Practice Notifications and Team Communication Hub, and in-platform Practice Operations Manual Built for solo practitioners and large clinics alike, Zanda supports a wide range of professionals, including psychologists, physiotherapists, speech therapists, chiropractors, counselors, and other allied health providers. To give you peace of mind, Zanda offers a 12-month Money-Back Guarantee and delivers top-tier support, including free data import. New releases: - Scored Forms (Online Forms enhancement) - This makes it easier to track client progress over time using standard outcome measures or custom assessments, without manual calculations or external tools. - Client Progress Reports - Users get a quick overview of progress alongside the ability to explore the full context behind each result, helping them stay informed and make more confident clinical decisions. - Practitioner Utilisation Report - It gives practice managers and owners immediate visibility into how practitioner time is used, helping them identify underutilized staff, quantify the impact of cancellations, and make better scheduling and revenue decisions. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1651&secure%5Bchosen_at%5D=2026-08-15T14%3A51%3A52Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=108963&secure%5Bresource_id%5D=1651&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fpatient-engagement%2Ff%2Fpatient-portal-patient-communication&secure%5Btoken%5D=bac30de36cb00cc194034bcc33cc024781fe06d7c5e8dc8236963165de886f23&secure%5Burl%5D=https%3A%2F%2Fzandahealth.com%2Fpricing%2F&secure%5Burl_type%5D=paid_promos) ### [Birdeye](https://www.g2.com/es/products/birdeye/reviews) Birdeye construye agentes de IA para marcas con múltiples ubicaciones, confiado por las marcas empresariales más grandes a nivel mundial, incluyendo Sutter Health, Aspen Dental, Sun Auto y Caesars Entertainment. Te proporcionamos compañeros de trabajo de IA en cada ubicación — para marketing, operaciones y experiencia del cliente — que realizan los trabajos que tu negocio necesita hacer empleando múltiples agentes que trabajan juntos para ganar visibilidad de IA, convertir la demanda y ofrecer una experiencia de cliente consistente. Compañeros de Trabajo de IA → Hacen los Trabajos Jay (marketing), Robin (operaciones) y Myna (experiencia del cliente) se encargan del trabajo en todas tus ubicaciones — desde la visibilidad en búsquedas de IA, reseñas, listados y redes sociales, hasta la recepción y reserva de citas, encuestas, emisión de tickets y análisis. No estás comprando características. Estás añadiendo personal de IA a cada ubicación. Así, el trabajo se realiza en cada ubicación — sin sobrecargar a tu equipo. Agentes → Hacen el Trabajo Cada compañero de trabajo emplea múltiples agentes que trabajan juntos para completar un trabajo. La forma en que esos agentes trabajan es lo que nos hace diferentes. La mayoría del software te dice lo que está sucediendo; nuestros agentes deciden qué hacer — y lo hacen, con tu aprobación. Consolidamos cada señal en cada ubicación, ya sea que esté en Birdeye o en una de tus más de 3,000 integraciones; razonan con la voz de tu marca y el contexto de la industria; y actúan — juntos — para impulsar el resultado. Así, una reseña, una campaña, una llamada perdida se convierte en un resultado final, no en una tarea pendiente en un panel de control. Listo para Empresas → Construido para Escalar SSO, registro de auditoría, HIPAA, SOC 2 y GDPR. El acceso basado en roles, las aprobaciones escalonadas y los informes a nivel de ubicación brindan a los equipos corporativos y locales el control que necesitan. Así, mantienes el control mientras la IA maneja la ejecución en cientos de ubicaciones. Con equipos en EE.UU., Reino Unido, Australia e India, Birdeye está redefiniendo cómo las empresas ganan localmente a gran escala. **Average Rating:** 4.7/5.0 **Total Reviews:** 4,072 #### How Do G2 Users Rate Birdeye? - **Gestión del flujo de trabajo:** 8.8/10 (Category avg: 8.9/10) - **¿Ha sido the product un buen socio para hacer negocios?:** 9.4/10 (Category avg: 8.7/10) - **Gestión de la satisfacción del paciente:** 9.0/10 (Category avg: 8.5/10) - **Comunicaciones con el paciente:** 8.8/10 (Category avg: 8.8/10) #### Who Is the Company Behind Birdeye? - **Vendedor:** [Birdeye](https://www.g2.com/es/sellers/birdeye) - **Sitio web de la empresa:** www.birdeye.com - **Año de fundación:** 2012 - **Ubicación de la sede:** Palo Alto, CA - **Twitter:** @BirdEye\_ 5,232 seguidores en Twitter - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=97d4071e3de7fd002a6d125d6f043e9a3aa1186c59d8ddbd5983a7913f96581e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2837064%2F&secure%5Burl_type%5D=linkedin_company_website) 1,442 empleados en LinkedIn® #### Who Uses This Product? - **Who Uses This:** Propietario, Gerente de Marketing - **Top Industries:** Atención hospitalaria y sanitaria, Bienes Raíces - **Company Size:** 47% Small, 34% Medium #### What Do G2 Reviewers Say About Birdeye? _AI-generated summary from verified user reviews_ ##### Pros - Los usuarios encuentran Birdeye increíblemente **fácil de usar** , apreciando la configuración intuitiva y la navegación fluida para gestionar reseñas. - Los usuarios valoran la **facilidad de uso** de Birdeye, encontrando la navegación y la gestión de reseñas sencilla y eficiente. - Los usuarios valoran las características de **gestión de reseñas fácil de usar** de Birdeye, mejorando la comunicación y la reputación sin esfuerzo. - Los usuarios elogian el **excelente soporte al cliente** de Birdeye, asegurando una integración fluida y un gran éxito en la implementación. - Los usuarios aprecian la **facilidad de uso y conveniencia** de Birdeye, especialmente para gestionar reseñas y la comunicación con los pacientes. ##### Cons - Los usuarios notan las **características faltantes** en Birdeye, deseando integración con TikTok y otras mejoras. - Los usuarios señalan que la **interfaz lenta y las mejoras de IA necesarias** de Birdeye afectan la eficiencia y la experiencia del servicio al cliente. - Los usuarios encuentran **confuso gestionar las reseñas** de manera efectiva debido a problemas de integración y usabilidad del panel de control. - Los usuarios notan una **curva de aprendizaje** con la interfaz de Birdeye que puede desafiar a aquellos menos familiarizados con la tecnología. - Los usuarios encuentran que las **características limitadas** de Birdeye carecen de herramientas e integraciones completas necesarias para una mejor experiencia. #### What Are Recent G2 Reviews of Birdeye? **["Regresamos a Birdeye por una razón"](https://www.g2.com/es/survey_responses/birdeye-review-13192521)** **Rating:** 5.0/5.0 stars _— Terry Lind S._ [Read full review](https://www.g2.com/es/survey_responses/birdeye-review-13192521) **["¡Salvavidas de Gestión de Reputación!"](https://www.g2.com/es/survey_responses/birdeye-review-8930451)** **Rating:** 5.0/5.0 stars _— Lisbeth M._ [Read full review](https://www.g2.com/es/survey_responses/birdeye-review-8930451) #### What Are G2 Users Discussing About Birdeye? - [¿Qué hace que Birdeye sea una herramienta preferida para las empresas que buscan mejorar su reputación en línea y la gestión de comentarios de los clientes?](https://www.g2.com/es/discussions/what-makes-birdeye-a-preferred-tool-for-businesses-looking-to-improve-their-online-reputation-and-customer-feedback-management) - 1 comment - [¿Para qué se utiliza Birdeye?](https://www.g2.com/es/discussions/what-is-birdeye-used-for) - 1 comment - [¿Son falsas las reseñas de BirdEye?](https://www.g2.com/es/discussions/are-birdeye-reviews-fake) - 3 comments - [How much is BirdEye monthly?](https://www.g2.com/es/discussions/how-much-is-birdeye-monthly) - 1 comment - [What does BirdEye cost?](https://www.g2.com/es/discussions/what-does-birdeye-cost) - 1 comment ### [eClinicalWorks](https://www.g2.com/es/products/eclinicalworks/reviews) eClinicalWorks® (eCW), una empresa líder en TI para el cuidado de la salud, ofrece soluciones de software innovadoras a proveedores de atención médica de todo tipo, incluidos centros de salud, ASCs, atención urgente y más. eCW ha sido un socio de confianza en la industria de la salud desde 1999, con más de 180,000 médicos y más de un millón de profesionales médicos utilizando sus soluciones. eCW EMR es una solución en la nube integral, segura, escalable e inteligente que permite a los proveedores acceder a sus datos desde cualquier lugar en cualquier momento. Presenta tecnología de vanguardia que ayuda a desarrollar procesos y estrategias para mejorar la eficiencia de la oficina. Estos "asistentes de IA" incluyen PRISMA, un motor de búsqueda de información de salud que reúne registros de pacientes de una variedad de sistemas de salud; Scribe, una herramienta de documentación automatizada que ahorra tiempo y mejora la precisión; y Eva, un asistente virtual que brinda a los proveedores acceso a historiales de pacientes, registros de salud y programación en el punto de atención. Estas características optimizan los flujos de trabajo y automatizan las tareas administrativas para que los proveedores puedan centrarse más en la atención al paciente. Los servicios de RCM y facturación de eCW permiten a los proveedores de atención médica optimizar los procesos de facturación y mejorar sus resultados financieros. Ya sea que los proveedores gestionen su facturación internamente o la subcontraten a eCW, pueden estar seguros de recibir servicios de alta calidad y lograr una tasa de aceptación en el primer intento de hasta el 98% o más. Las soluciones de facturación en la oficina proporcionan un mayor control sobre el proceso de facturación, mejoran la precisión y eficiencia, y reducen los costos asociados con la subcontratación. Los proveedores también pueden automatizar sus soluciones de facturación utilizando bots, lo que puede ayudar a reducir las cargas administrativas y mejorar la precisión. Para los proveedores que prefieren subcontratar su facturación, los servicios de eCW proporcionan profesionales de facturación experimentados que utilizan la última tecnología y las mejores prácticas para garantizar una facturación oportuna y precisa, al tiempo que ofrecen informes y análisis completos para ayudar a los proveedores a gestionar su ciclo de ingresos. eCW ofrece herramientas de participación del paciente que benefician al personal de la oficina frontal y a los proveedores de atención médica. Para el personal de la oficina frontal, las herramientas de registro en línea y reserva de citas en línea pueden reducir significativamente las cargas administrativas y mejorar la satisfacción del paciente. Para los proveedores de atención médica, herramientas como el Portal del Paciente, Messenger, healow Pay y la telemedicina pueden mejorar la coordinación de la atención, mejorar la experiencia del paciente y proporcionar opciones de atención virtual. Con el auge de la Atención Basada en el Valor, la industria de la salud ha cambiado su enfoque de la cantidad a la calidad de la atención. Ahora se incentiva a los proveedores a ofrecer atención de alta calidad que produzca resultados positivos para los pacientes en lugar de centrarse en más servicios. Este cambio también ha creado nuevos desafíos, particularmente en la coordinación de la atención, la codificación y la gestión de la salud de la población. eCW cierra estas brechas ofreciendo herramientas que incluyen HEDIS, Gestión de Cuidado Crónico, Gestión de Cuidado de Transición, Supervisión de Planes de Cuidado y Monitoreo Remoto de Pacientes, lo que permite a los proveedores gestionar mejor las poblaciones de pacientes y mejorar la coordinación de la atención. Estas herramientas ayudan a los proveedores a ofrecer atención de alta calidad que satisface las necesidades de pacientes, proveedores y pagadores, posicionándolos para el éxito en el panorama de la Atención Basada en el Valor. eCW ofrece un conjunto integral de soluciones de TI para el cuidado de la salud que ayudan a los proveedores a ofrecer atención de alta calidad mientras mejoran la eficiencia de la práctica y la gestión del ciclo de ingresos. **Average Rating:** 3.7/5.0 **Total Reviews:** 158 #### How Do G2 Users Rate eClinicalWorks? - **Gestión del flujo de trabajo:** 8.2/10 (Category avg: 8.9/10) - **¿Ha sido the product un buen socio para hacer negocios?:** 7.4/10 (Category avg: 8.7/10) - **Gestión de la satisfacción del paciente:** 8.9/10 (Category avg: 8.5/10) - **Comunicaciones con el paciente:** 8.5/10 (Category avg: 8.8/10) #### Who Is the Company Behind eClinicalWorks? - **Vendedor:** [eClinicalWorks](https://www.g2.com/es/sellers/eclinicalworks) - **Año de fundación:** 1999 - **Ubicación de la sede:** Westborough, MA - **Twitter:** @eClinicalWorks 21,008 seguidores en Twitter - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b8b70da2e0cc30cf0df789afc18ebf61eb6be06aa100e36c0f242ea5068897db&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F21867%2F&secure%5Burl_type%5D=linkedin_company_website) 5,417 empleados en LinkedIn® #### Who Uses This Product? - **Who Uses This:** Asistente Médico - **Top Industries:** Atención hospitalaria y sanitaria, Práctica médica - **Company Size:** 52% Small, 32% Medium #### What Do G2 Reviewers Say About eClinicalWorks? _AI-generated summary from verified user reviews_ ##### Pros - Los usuarios aprecian la **facilidad de uso** de eClinicalWorks, encontrándolo fácil de usar y eficiente para sus necesidades. - Los usuarios aprecian la **interfaz fácil de usar** de eClinicalWorks, mejorando el flujo de trabajo y el enfoque con características útiles. - Los usuarios aprecian la **fácil accesibilidad** de eClinicalWorks, mejorando el enfoque y la eficiencia en las pequeñas empresas. - Los usuarios valoran la **eficiente programación de citas** con eClinicalWorks, manteniendo todos los documentos médicos actualizados y accesibles. - Los usuarios aprecian la **facilidad de reserva** de eClinicalWorks, asegurando una programación de citas sin problemas y documentos actualizados. ##### Cons - Los usuarios encuentran los **tiempos de carga lentos** de eClinicalWorks frustrantes, lo que afecta la productividad y la experiencia general durante la multitarea. - Los usuarios experimentan **rendimiento lento** con eClinicalWorks, a menudo enfrentando retrasos y cierres de sesión automáticos frecuentes mientras realizan múltiples tareas. - Los usuarios experimentan **inestabilidad del sistema** con eClinicalWorks, enfrentando retrasos y cierres de sesión automáticos que dificultan la eficiencia en la multitarea. - Los usuarios a menudo enfrentan **problemas técnicos** con eClinicalWorks, experimentando retrasos, cierres de sesión automáticos y actualizaciones ineficientes. - Los usuarios a menudo enfrentan **problemas de inicio de sesión** , incluidos cierres de sesión automáticos y tiempos de retraso frustrantes que afectan su flujo de trabajo. #### What Are Recent G2 Reviews of eClinicalWorks? **["Versátil EHR para Operaciones Clínicas, Coordinación de Atención y Salud de la Población"](https://www.g2.com/es/survey_responses/eclinicalworks-review-12750469)** **Rating:** 4.5/5.0 stars _— Reneisha H._ [Read full review](https://www.g2.com/es/survey_responses/eclinicalworks-review-12750469) **["Solución integral de EHR, agiliza los flujos de trabajo eficientemente"](https://www.g2.com/es/survey_responses/eclinicalworks-review-13094240)** **Rating:** 4.5/5.0 stars _— Akash C._ [Read full review](https://www.g2.com/es/survey_responses/eclinicalworks-review-13094240) #### What Are G2 Users Discussing About eClinicalWorks? - [¿Para qué se utiliza eClinicalWorks?](https://www.g2.com/es/discussions/what-is-eclinicalworks-used-for) ### [Pabau Practice Management](https://www.g2.com/es/products/pabau-practice-management/reviews) Pabau es la plataforma de gestión de prácticas todo en uno diseñada para ayudar a las clínicas de salud y spas médicos a operar de manera más inteligente, crecer más rápido y ofrecer una atención al cliente excepcional. Con la confianza de más de 3500 prácticas en todo el mundo, Pabau actúa como tu centro de control de misión, combinando potentes herramientas generadoras de ingresos con automatizaciones inteligentes que ahorran tiempo y reducen la administración. Desde pagos integrados y cobros con tarjeta en archivo hasta EMR, gráficos, calendarios, reservas en línea, seguimiento de inventario y almacenamiento de fotos de antes y después, todo lo que necesitas está en un solo lugar. Automatiza correos electrónicos de pre-cuidado y post-cuidado, envía recordatorios de citas por SMS o correo electrónico, gestiona tu reputación y opera múltiples ubicaciones sin esfuerzo. Con Pabau, pasarás menos tiempo en administración y más tiempo haciendo lo que mejor sabes hacer, mientras tu marketing se ejecuta en segundo plano. **Average Rating:** 4.7/5.0 **Total Reviews:** 313 #### How Do G2 Users Rate Pabau Practice Management? - **Gestión del flujo de trabajo:** 9.3/10 (Category avg: 8.9/10) - **¿Ha sido the product un buen socio para hacer negocios?:** 9.0/10 (Category avg: 8.7/10) - **Gestión de la satisfacción del paciente:** 9.2/10 (Category avg: 8.5/10) - **Comunicaciones con el paciente:** 9.4/10 (Category avg: 8.8/10) #### Who Is the Company Behind Pabau Practice Management? - **Vendedor:** [Pabau](https://www.g2.com/es/sellers/pabau) - **Año de fundación:** 2012 - **Ubicación de la sede:** London, England - **Twitter:** @PabauCRM 653 seguidores en Twitter - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a1e62291661305829baabe76291111dfe0d0442e9aff3494b1e26cb6ab61abac&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpabau-ltd%2F&secure%5Burl_type%5D=linkedin_company_website) 167 empleados en LinkedIn® #### Who Uses This Product? - **Who Uses This:** Director, Doctor - **Top Industries:** Práctica médica, Salud, bienestar y fitness - **Company Size:** 99% Small, 1% Medium #### What Do G2 Reviewers Say About Pabau Practice Management? _AI-generated summary from verified user reviews_ ##### Pros - Los usuarios elogian el **asombroso soporte al cliente** de Pabau, destacando su genuina inversión en el éxito y la asistencia del usuario. - Los usuarios encuentran que Pabau Practice Management es **increíblemente fácil de usar** , integrando múltiples funcionalidades sin esfuerzo para mayor comodidad. - Los usuarios encuentran que el equipo de Pabau es **muy servicial** , asegurando una experiencia de incorporación fluida con un amplio soporte. - Los usuarios elogian el **excepcional apoyo del personal** en Pabau, destacando su dedicación y asistencia exhaustiva para satisfacer las necesidades del negocio. - Los usuarios valoran la **amplia gama de funciones fáciles de usar** en Pabau Practice Management que mejoran las operaciones de la clínica. ##### Cons - Los usuarios enfrentan ocasionalmente **problemas técnicos** , incluidos errores del sistema y fallos, que pueden interrumpir su experiencia con Pabau. - Los usuarios encuentran la configuración **un poco confusa** , pero aprecian al personal servicial y la orientación regular durante el proceso. - Los usuarios encuentran frustrante la **configuración difícil** de Pabau Practice Management, a pesar del personal servicial y el apoyo continuo. - Los usuarios encuentran el **proceso de aprendizaje difícil** con Pabau desafiante, especialmente con características no intuitivas que necesitan capacitación. - Los usuarios encuentran que las **características limitadas** en Pabau Practice Management dificultan el uso intuitivo y requieren capacitación adicional para la eficiencia. #### What Are Recent G2 Reviews of Pabau Practice Management? **["Una plataforma todo en uno que sigue mejorando nuestra práctica"](https://www.g2.com/es/survey_responses/pabau-practice-management-review-13074761)** **Rating:** 5.0/5.0 stars _— Usuario verificado en Cosméticos_ [Read full review](https://www.g2.com/es/survey_responses/pabau-practice-management-review-13074761) **["Sistema de Clínica Todo en Uno sin Costuras con Gran Soporte de Pabau"](https://www.g2.com/es/survey_responses/pabau-practice-management-review-12789827)** **Rating:** 5.0/5.0 stars _— Nicole F._ [Read full review](https://www.g2.com/es/survey_responses/pabau-practice-management-review-12789827) #### What Are G2 Users Discussing About Pabau Practice Management? - [What do you like most about Pabau for managing your medical practice, and what improvements would you suggest?](https://www.g2.com/es/discussions/what-do-you-like-most-about-pabau-for-managing-your-medical-practice-and-what-improvements-would-you-suggest) ### [Agentforce Health (formerly Salesforce Health Cloud)](https://www.g2.com/es/products/agentforce-health-formerly-salesforce-health-cloud/reviews) Agentforce Health (anteriormente conocido como Health Cloud) es la plataforma confiable, conectada y con enfoque en IA para el cuidado de la salud, construida sobre nuestra plataforma profundamente unificada con modelos de datos específicos para la salud, flujos de trabajo, interoperabilidad y cumplimiento. Conecta datos clínicos y no clínicos para alimentar agentes de IA preconstruidos y configurables, ayudándote a reducir el agotamiento de los empleados, escalar el compromiso personalizado con los pacientes y acelerar el tiempo de atención. Pon a los Pacientes y Miembros Primero \*Unifica datos clínicos y no clínicos en un único y completo perfil de paciente o miembro con modelos de datos diseñados específicamente para proveedores y pagadores \*Ofrece experiencias de autoservicio sin interrupciones con aplicaciones fáciles de usar para Servicios al Paciente, Salud Conductual, Vigilancia de Enfermedades y Gestión de Crisis \*Impulsa el compromiso de los miembros y cierra brechas de atención con segmentación basada en datos, atención integral, derivaciones inteligentes y alcance proactivo Contén Costos e Impulsa la Eficiencia Operativa. \*Comienza más rápido con Salesforce Go. Descubre funciones que ya posees, actívalas con un solo clic y configúralas en una interfaz simplificada para reducir el tiempo de obtención de valor \*Navega con confianza usando la última interfaz de usuario de Salesforce, diseñada para minimizar la fricción para los equipos clínicos y administrativos \*Automatiza la programación, evaluaciones, beneficios y alcance de atención con agentes de voz entrantes y salientes listos para HIPAA \*Elimina la entrada manual con Document AI para extraer y digitalizar datos clínicos de formularios \*Reduce costos y acelera el tiempo de atención con flujos de trabajo guiados de gestión de utilización para autorizaciones previas, gestión de redes de proveedores y coordinación de atención Despliega Habilidades Preconstruidas de Agentforce Listas para Usar \*Proveedor: Recuperación de Datos de Pacientes de EHR, Verificación de Elegibilidad y Beneficios, Coincidencia de Proveedores, Solicitudes de Reabastecimiento de Medicamentos y más \*Pagador: Servicio de Reclamaciones y Asistencia de Cobertura de Miembros, Verificación de Beneficios, Resumen de Red de Proveedores y más \*Salud en el Hogar: Resumen y Recomendaciones de Pacientes, Cotización, Creación de Beneficios y Presupuesto Configura y extiende herramientas con herramientas de bajo código/sin código en la plataforma Agentforce Entrega de Información Inteligente en el Punto de Atención \*Avanza más allá de los informes estáticos hacia información predictiva con Health Intelligence, impulsado por Tableau \*Habilita a los equipos de atención con información procesable impulsada por IA en el punto de servicio \*Apoya el compromiso de pacientes y miembros 24/7 con agentes de Agentforce siempre activos Cumplimiento en Cada Paso \*Despliega IA con confianza usando la Capa de Confianza de Agentforce — barandillas integradas enmascaran PII/PHI sensible asegurando la adherencia a HIPAA \*Establece permisos basados en usuarios para gobernar la visibilidad de datos de pacientes y miembros Ecosistema Abierto para la Interoperabilidad \*Extiende sistemas de salud con APIs alineadas con HL7 FHIR e integraciones de Agentforce MuleSoft con EHR, CMS y más \*Ingiere datos estructurados y no estructurados de sistemas EHR y de reclamaciones usando Data 360 con integración Zero Copy \*Integra sin problemas con productos Agentforce 360 como Slack, Agentforce Marketing y Tableau **Average Rating:** 3.9/5.0 **Total Reviews:** 34 #### How Do G2 Users Rate Agentforce Health (formerly Salesforce Health Cloud)? - **Gestión del flujo de trabajo:** 10.0/10 (Category avg: 8.9/10) - **¿Ha sido the product un buen socio para hacer negocios?:** 8.9/10 (Category avg: 8.7/10) - **Gestión de la satisfacción del paciente:** 8.3/10 (Category avg: 8.5/10) - **Comunicaciones con el paciente:** 8.3/10 (Category avg: 8.8/10) #### Who Is the Company Behind Agentforce Health (formerly Salesforce Health Cloud)? - **Vendedor:** [Salesforce](https://www.g2.com/es/sellers/salesforce) - **Sitio web de la empresa:** www.salesforce.com - **Año de fundación:** 1999 - **Ubicación de la sede:** San Francisco, CA - **Twitter:** @salesforce 579,511 seguidores en Twitter - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website) 83,223 empleados en LinkedIn® #### Who Uses This Product? - **Top Industries:** Atención hospitalaria y sanitaria - **Company Size:** 43% Large, 32% Medium #### What Do G2 Reviewers Say About Agentforce Health (formerly Salesforce Health Cloud)? _AI-generated summary from verified user reviews_ ##### Pros - Los usuarios aprecian la **facilidad de uso** de Agentforce Health, permitiendo un seguimiento sin problemas de los datos de los pacientes sin cambiar de sistemas. - Los usuarios valoran la **vista de Paciente 360** , agilizando el seguimiento del progreso del paciente dentro de una interfaz unificada. - Los usuarios valoran la **vista de Paciente 360** por su integración sin problemas, mejorando el flujo de trabajo del clínico y mejorando el monitoreo del paciente. - Los usuarios valoran la **vista de Paciente 360** , que agiliza el seguimiento de datos del paciente y mejora la eficiencia del clínico en la prestación de atención. - Los usuarios valoran la **vista de Paciente 360** por su seguimiento sin interrupciones de los datos del paciente, mejorando la eficiencia clínica. ##### Cons - Los usuarios encuentran la **interfaz compleja** desafiante, requiriendo un esfuerzo significativo para la configuración inicial y el mapeo de datos. - Los usuarios experimentan **tiempos de carga lentos** , especialmente con la "Línea de tiempo del paciente" para pacientes con datos históricos extensos. - Los usuarios enfrentan **rendimiento lento** con la Línea de Tiempo del Paciente, especialmente con un historial extenso del paciente que afecta la eficiencia. - Los usuarios enfrentan **limitaciones complejas del software** , especialmente con la configuración inicial y la carga lenta de los datos de los pacientes. - Los usuarios encuentran la **configuración inicial demasiado compleja** , requiriendo un esfuerzo considerable y middleware para un mapeo de datos efectivo. #### What Are Recent G2 Reviews of Agentforce Health (formerly Salesforce Health Cloud)? **["Una plataforma robusta para datos de pacientes, pero la implementación es pesada"](https://www.g2.com/es/survey_responses/agentforce-health-formerly-salesforce-health-cloud-review-12128060)** **Rating:** 4.5/5.0 stars _— Chintan S._ [Read full review](https://www.g2.com/es/survey_responses/agentforce-health-formerly-salesforce-health-cloud-review-12128060) **["Revisión de Salesforce Health Cloud"](https://www.g2.com/es/survey_responses/agentforce-health-formerly-salesforce-health-cloud-review-9793294)** **Rating:** 4.5/5.0 stars _— Vikas S._ [Read full review](https://www.g2.com/es/survey_responses/agentforce-health-formerly-salesforce-health-cloud-review-9793294) #### What Are G2 Users Discussing About Agentforce Health (formerly Salesforce Health Cloud)? - [Who uses Salesforce health Cloud?](https://www.g2.com/es/discussions/who-uses-salesforce-health-cloud) - [What is included in a health Cloud license?](https://www.g2.com/es/discussions/what-is-included-in-a-health-cloud-license) - [How is Salesforce used in healthcare?](https://www.g2.com/es/discussions/how-is-salesforce-used-in-healthcare) - [What does Salesforce health Cloud do?](https://www.g2.com/es/discussions/what-does-salesforce-health-cloud-do) ### [Klara](https://www.g2.com/es/products/klara/reviews) Las constantes llamadas telefónicas conducen a largos tiempos de espera, comunicación fragmentada, interminables juegos de teléfono, pacientes insatisfechos y agotamiento del personal. Con Klara, las prácticas médicas pueden mejorar su eficiencia operativa y centralizar los canales de comunicación con los pacientes con un verdadero sistema de compromiso, integrado con los principales EHRs, y utilizado en toda la práctica. Cada punto de contacto a lo largo del viaje del paciente puede ser automatizado con Klara, desde recordatorios de citas hasta instrucciones posteriores a la visita y más allá. Las prácticas también pueden comunicarse con proveedores de atención médica de terceros, como farmacias, para reducir el tiempo que lleva obtener aprobaciones para cosas como autorizaciones previas. Mejorar la atención al paciente y la colaboración es tan fácil como enviar un mensaje de texto. Klara es un líder en comunicación y colaboración con pacientes cuya plataforma empodera a los pacientes para que tomen más control de su experiencia de atención médica y a las prácticas para aumentar la eficiencia. Ayudamos a los proveedores de atención médica que cumplen con HIPAA a comunicarse efectivamente con sus pacientes transformando el alto volumen de llamadas telefónicas en mensajería bidireccional. Las prácticas médicas en especialidades como dermatología, cirugía plástica, ginecología y obstetricia, medicina familiar e interna, otorrinolaringología, pediatría, atención primaria y muchas más utilizan Klara para mejorar su experiencia con los pacientes mientras optimizan sus flujos de trabajo administrativos internos. **Average Rating:** 4.6/5.0 **Total Reviews:** 105 #### How Do G2 Users Rate Klara? - **Gestión del flujo de trabajo:** 9.2/10 (Category avg: 8.9/10) - **¿Ha sido the product un buen socio para hacer negocios?:** 9.0/10 (Category avg: 8.7/10) - **Gestión de la satisfacción del paciente:** 9.0/10 (Category avg: 8.5/10) - **Comunicaciones con el paciente:** 9.3/10 (Category avg: 8.8/10) #### Who Is the Company Behind Klara? - **Vendedor:** [Klara](https://www.g2.com/es/sellers/klara) - **Sitio web de la empresa:** www.klara.com - **Año de fundación:** 2013 - **Ubicación de la sede:** New York, NY - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a136dfcaab706c805cb4c3fc325040525850012ad38737d8ff40f5700f062501&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetklara%2F&secure%5Burl_type%5D=linkedin_company_website) 89 empleados en LinkedIn® #### Who Uses This Product? - **Top Industries:** Práctica médica, Atención hospitalaria y sanitaria - **Company Size:** 72% Small, 21% Medium #### What Do G2 Reviewers Say About Klara? _AI-generated summary from verified user reviews_ ##### Pros - A los usuarios les encanta Klara por su **comunicación fácil de usar** , proporcionando una interacción rápida y segura con las oficinas de sus médicos. - A los usuarios les encanta la **facilidad de uso** de Klara, disfrutando de una comunicación fluida y opciones de personalización para las interacciones con los pacientes. - Los usuarios aprecian la **simplicidad de la comunicación con los pacientes** con Klara, disfrutando de un fácil acceso y capacidades de alcance. - Los usuarios reconocen la **comunicación eficiente por mensajes de texto** de Klara, mejorando la interacción con los pacientes y agilizando las operaciones de manera efectiva. - Los usuarios elogian la **interfaz fácil e intuitiva** de Klara, mejorando la productividad y la comunicación con los pacientes. ##### Cons - Los usuarios encuentran las **funciones limitadas** de Klara frustrantes, ya que dificultan el uso fácil y carecen de opciones de personalización necesarias. - Los usuarios experimentan problemas significativos de **comunicación** con Klara, enfrentando dificultades para acceder a conversaciones pasadas y recibir soporte oportuno. - Los usuarios enfrentan **problemas de mensajería** en Klara, incluidos fallos, mensajes poco claros y dificultades para gestionar las comunicaciones de manera efectiva. - Los usuarios tienen dificultades con **problemas de búsqueda** en Klara, a menudo incapaces de encontrar conversaciones cerradas o localizar pacientes de manera eficiente. - Los usuarios expresan frustración con **funciones de mensajería limitadas** , incluyendo textos pequeños y falta de opciones de personalización. #### What Are Recent G2 Reviews of Klara? **["Comunicación mejorada con el paciente, configuración fácil"](https://www.g2.com/es/survey_responses/klara-review-12000889)** **Rating:** 5.0/5.0 stars _— Abigail S._ [Read full review](https://www.g2.com/es/survey_responses/klara-review-12000889) **["Comunicación sin esfuerzo con los pacientes con Klara"](https://www.g2.com/es/survey_responses/klara-review-12657112)** **Rating:** 4.5/5.0 stars _— KRUNAL P._ [Read full review](https://www.g2.com/es/survey_responses/klara-review-12657112) #### What Are G2 Users Discussing About Klara? - [¿Para qué se utiliza Klara?](https://www.g2.com/es/discussions/what-is-klara-used-for) - [¿Qué hace Klara?](https://www.g2.com/es/discussions/what-does-klara-do) - 1 comment - [¿Qué es la aplicación Klara?](https://www.g2.com/es/discussions/what-is-klara-app) - 1 comment - [¿Cuánto cuesta Klara?](https://www.g2.com/es/discussions/how-much-does-klara-cost) - 1 comment ### [Solutionreach](https://www.g2.com/es/products/solutionreach/reviews) Acelere su ciclo de ingresos con una solución de mensajería para pacientes unificada y personalizable que optimiza el recorrido del paciente desde la primera cita hasta el pago final. Solutionreach es la solución de comunicaciones fácil de usar que ayuda a construir relaciones personalizadas con los pacientes, mejora los resultados de atención, optimiza el tiempo del personal y aumenta los ingresos. Transformamos sus comunicaciones con los pacientes mientras nos integramos sin problemas en las operaciones existentes. Durante 24 años, Solutionreach ha mantenido las oficinas funcionando sin problemas diariamente al aumentar los ingresos y reducir las ausencias para clientes de atención médica de todos los tamaños con nuestra plataforma líder en la industria y confiabilidad en el servicio. Para saber cómo obtener pacientes y personal más satisfechos con Solutionreach, visite www.solutionreach.com. **Average Rating:** 4.3/5.0 **Total Reviews:** 167 #### How Do G2 Users Rate Solutionreach? - **Gestión del flujo de trabajo:** 8.3/10 (Category avg: 8.9/10) - **¿Ha sido the product un buen socio para hacer negocios?:** 8.4/10 (Category avg: 8.7/10) - **Gestión de la satisfacción del paciente:** 8.5/10 (Category avg: 8.5/10) - **Comunicaciones con el paciente:** 8.6/10 (Category avg: 8.8/10) #### Who Is the Company Behind Solutionreach? - **Vendedor:** [Solutionreach](https://www.g2.com/es/sellers/solutionreach) - **Año de fundación:** 2000 - **Ubicación de la sede:** Lehi, UT - **Twitter:** @solutionreach 1,828 seguidores en Twitter - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2b9e2f8996e493377ecc86b037a572fe70d926607780d97d148bdef799392e8a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2326749%2F&secure%5Burl_type%5D=linkedin_company_website) 309 empleados en LinkedIn® #### Who Uses This Product? - **Who Uses This:** Gerente de Oficina - **Top Industries:** Práctica médica, Atención hospitalaria y sanitaria - **Company Size:** 88% Small, 9% Medium #### What Do G2 Reviewers Say About Solutionreach? _AI-generated summary from verified user reviews_ ##### Pros - Los usuarios valoran la **programación de citas simplificada** con Solutionreach, mejorando la comunicación y la satisfacción del usuario para el personal y los pacientes. - Los usuarios valoran la **comunicación simplificada con los pacientes** con Solutionreach, haciendo que la programación sea fácil tanto para el personal como para los pacientes. - Los usuarios valoran las **capacidades de comunicación eficiente** de Solutionreach, asegurando actualizaciones rápidas y fáciles para todos los clientes. - Los usuarios encuentran **fácil la comunicación** con Solutionreach, lo que permite que las actualizaciones lleguen rápidamente a los clientes de manera eficiente. - Los usuarios valoran la **eficiencia de comunicación** de Solutionreach, encontrando que es rápido enviar actualizaciones a los clientes. ##### Cons - Los usuarios están frustrados por **actualizaciones frecuentes** que cambian la funcionalidad de las Conversaciones, lo que lleva a una experiencia menos fluida. - Los usuarios encuentran la **dependencia del navegador inconveniente** , ya que complica el uso y lleva a cierres accidentales. - Los usuarios encuentran las **actualizaciones ineficientes** frustrantes, ya que complican la experiencia del usuario con requisitos de navegador innecesarios. - Los usuarios desean una **opción de pago por uso** para mayor flexibilidad con la facturación de Solutionreach. - Los usuarios están frustrados con los **problemas de actualización** en Solutionreach, particularmente con la apertura no intencionada del navegador de Conversations. #### What Are Recent G2 Reviews of Solutionreach? **["Mensajería fácil para pagos, reseñas y papeleo"](https://www.g2.com/es/survey_responses/solutionreach-review-12625716)** **Rating:** 5.0/5.0 stars _— Kelsey H._ [Read full review](https://www.g2.com/es/survey_responses/solutionreach-review-12625716) **["¡Gran socio!"](https://www.g2.com/es/survey_responses/solutionreach-review-12439031)** **Rating:** 5.0/5.0 stars _— Betsy C._ [Read full review](https://www.g2.com/es/survey_responses/solutionreach-review-12439031) #### What Are G2 Users Discussing About Solutionreach? - [¿Para qué se utiliza Solutionreach?](https://www.g2.com/es/discussions/solutionreach-what-is-solutionreach-used-for) - [¿Para qué se utiliza Solutionreach?](https://www.g2.com/es/discussions/what-is-solutionreach-used-for) ### [Artera](https://www.g2.com/products/artera/reviews) Artera is a patient communication and engagement platform designed to assist healthcare providers in managing and automating interactions with patients through various channels, including text, email, phone, and voice AI agents. This innovative solution caters to a diverse range of healthcare entities, such as specialty practices, Federally Qualified Health Centers (FQHCs), health systems, and federal agencies, all of which require efficient coordination of patient communication across multiple workflows. The platform's unique structure combines its core offering, Artera Harmony, with dedicated AI Service Squads. These teams work closely with healthcare organizations to develop tailored solutions that seamlessly integrate into existing workflows and Electronic Health Record (EHR) environments. This collaborative approach ensures that each organization can optimize its patient engagement strategies while maintaining the integrity of its operational processes. Artera's key capabilities significantly enhance patient communication efficiency. The voice AI agents are particularly noteworthy, as they can manage routine patient interactions such as appointment scheduling, intake processes, referrals, payments, and care gap outreach. This automation not only reduces the administrative burden on healthcare staff but also improves the overall patient experience by providing timely and accurate responses. Additionally, the Smart Inbox feature consolidates all patient communications in one accessible location, allowing providers to maintain a complete log of conversation history and context across different practices. Automated workflows further streamline routine tasks and complex care journeys, including appointment reminders and proactive patient outreach. These workflows are designed to operate without requiring staff intervention, thanks to deep EHR integrations that facilitate seamless communication. The AI Service Squads play a critical role in this process, collaborating directly with provider teams to design, implement, and support customized AI solutions tailored to the specific needs of each practice. Artera's platform supports over 200 million patients and processes more than 2 billion communications annually, showcasing its robust capabilities in the healthcare communication landscape. With integrations into major EHR systems and a commitment to security, as evidenced by its SOC 2 Type 2, HITRUST, HIPAA compliance, and FedRAMP Class D Certification, Artera prioritizes patient data protection. Importantly, patient data is not utilized to train AI models, ensuring privacy and compliance. With over 11 years of experience in healthcare communication and recognition as the top-ranked solution in KLAS for Patient Communications in 2026, Artera stands out as a comprehensive solution for healthcare organizations seeking to enhance patient engagement and streamline communication processes. **Average Rating:** 4.8/5.0 **Total Reviews:** 93 #### How Do G2 Users Rate Artera? - **Workflow Management:** 9.7/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 10.0/10 (Category avg: 8.5/10) - **Patient Communications:** 9.5/10 (Category avg: 8.8/10) #### Who Is the Company Behind Artera? - **Seller:** [Artera](https://www.g2.com/sellers/artera) - **Company Website:** artera.io - **Year Founded:** 2015 - **HQ Location:** Santa Barbara, US - **Twitter:** @Artera\_io 762 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=976736bd41c5a021848013732114a03579b63ad72296d312b2e9f055af6ecca0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9405895%2F&secure%5Burl_type%5D=linkedin_company_website) 293 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 65% Medium, 18% Large #### What Do G2 Reviewers Say About Artera? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **efficient communication tools** of Artera, enabling quick outreach to patients via various methods. - Users highlight Artera's **user-friendly design** , making patient communication and appointment management seamless and efficient. - Users appreciate the **quick and effective patient communication** via text, voicemail, and email, enhancing outreach efficiency. - Users value the **quick messaging capabilities** of Artera for easy and effective patient communication. - Users value the **mass texting feature** for its ease and efficiency in communicating quickly with patients. ##### Cons - Users struggle with **messaging issues** , particularly in managing multiple team messages and appointment cancellations affecting workflow. - Users find Artera has **limited features** for larger organizations, impacting efficiency in managing high patient volumes. - Users find the **limited messaging features** hinder efficient communication, especially for managing large patient volumes. - Users experience **communication issues** with Artera, relying on staff for replies and lacking timely notifications. - Users find the **difficult navigation** in Artera frustrating, especially for larger organizations with numerous practices. #### What Are Recent G2 Reviews of Artera? **["Artera: Simple, Fast Campaigns with Easy Message Duplication"](https://www.g2.com/survey_responses/artera-review-13051576)** **Rating:** 5.0/5.0 stars _— Daniel A._ [Read full review](https://www.g2.com/survey_responses/artera-review-13051576) **["Powerful Campaigns for Mass Outreach and Appointment Reminders"](https://www.g2.com/survey_responses/artera-review-13106574)** **Rating:** 4.5/5.0 stars _— Verified User in Hospital & Health Care_ [Read full review](https://www.g2.com/survey_responses/artera-review-13106574) #### What Are G2 Users Discussing About Artera? - [How does well health make money?](https://www.g2.com/discussions/how-does-well-health-make-money) - 1 comment - [Is Well Health Technologies a buy?](https://www.g2.com/discussions/is-well-health-technologies-a-buy) - [What is well company?](https://www.g2.com/discussions/what-is-well-company) - [What does well app do?](https://www.g2.com/discussions/what-does-well-app-do) - 1 comment ### [MyChart](https://www.g2.com/products/mychart/reviews) MyChart Bedside provides access to their latest lab results, a way to message their nurses and doctors, and clear, nontechnical explanations of their treatment. **Average Rating:** 4.4/5.0 **Total Reviews:** 38 #### How Do G2 Users Rate MyChart? - **Workflow Management:** 7.5/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 8.9/10 (Category avg: 8.5/10) - **Patient Communications:** 9.4/10 (Category avg: 8.8/10) #### Who Is the Company Behind MyChart? - **Seller:** [Epic Systems](https://www.g2.com/sellers/epic-systems-750cb0d2-609a-45fe-a972-9ac8cf80bc1a) - **Year Founded:** 1979 - **HQ Location:** Verona, WI - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2ff08c4f8eae05a807df1b7e218e92d126f6faa65063b30a916c1fcada0738db&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F163658%2F&secure%5Burl_type%5D=linkedin_company_website) 17,254 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness - **Company Size:** 50% Large, 38% Small #### What Are Recent G2 Reviews of MyChart? **["Easy Doctor Messaging and Quick Access to Test Results"](https://www.g2.com/survey_responses/mychart-review-13219905)** **Rating:** 5.0/5.0 stars _— Verified User in Hospital & Health Care_ [Read full review](https://www.g2.com/survey_responses/mychart-review-13219905) **["MyChart - through eyes of a patient and a provider's personnel"](https://www.g2.com/survey_responses/mychart-review-6791215)** **Rating:** 4.0/5.0 stars _— Priscilla H._ [Read full review](https://www.g2.com/survey_responses/mychart-review-6791215) #### What Are G2 Users Discussing About MyChart? - [Is MyChart a software?](https://www.g2.com/discussions/is-mychart-a-software) - [What is the difference between Epic and MyChart?](https://www.g2.com/discussions/what-is-the-difference-between-epic-and-mychart) - [What are the benefits of MyChart?](https://www.g2.com/discussions/what-are-the-benefits-of-mychart) - 1 comment - [What does MyChart app do?](https://www.g2.com/discussions/what-does-mychart-app-do) ### [Practice Better](https://www.g2.com/products/practice-better/reviews) Practice Better is the leading all-in-one practice management software solution designed to help health and wellness professionals streamline their operations and enhance client support. Our comprehensive platform caters to a diverse range of practitioners, including nutritionists, therapists, coaches, therapists, chiropractors, fitness trainers, and more, providing them with the tools necessary to manage their practices efficiently and effectively. Practice Better serves both solo practitioners and larger group practices across the globe. By offering a centralized, all-in-one EHR solution. With our user-friendly interface, Practice Better allows practitioners to focus more on their clients and less on administrative tasks, ultimately leading to improved client outcomes and satisfaction. Key features of Practice Better include appointment booking, billing management, telehealth capabilities, and client engagement tools. The appointment booking system enables practitioners to manage their schedules seamlessly, reducing the likelihood of double bookings and missed appointments. Practice Better Payments simplifies invoicing and payment processing, allowing professionals to track their finances with ease. Additionally, the telehealth functionality provides a secure platform for virtual consultations, ensuring that practitioners can connect with clients regardless of location. Another significant aspect of Practice Better is its client engagement tools, which include customizable client portals and online programs or courses. These features empower practitioners to create personalized experiences for their clients, fostering a sense of community and support. By offering resources like educational materials and progress tracking, practitioners can enhance the overall client experience and encourage adherence to wellness plans. Overall, Practice Better stands out in the practice management software category by providing a comprehensive suite of features tailored specifically for health and wellness professionals. Our focus on improving practice management, client support, and engagement allows practitioners to scale their businesses effectively while delivering better outcomes for their clients. The platform not only simplifies daily operations but also enhances overall quality of care, making it an invaluable tool for those in the health and wellness industry. **Average Rating:** 4.7/5.0 **Total Reviews:** 298 #### How Do G2 Users Rate Practice Better? - **Workflow Management:** 8.7/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 8.2/10 (Category avg: 8.5/10) - **Patient Communications:** 9.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind Practice Better? - **Seller:** [Green Patch Inc](https://www.g2.com/sellers/green-patch-inc) - **Company Website:** practicebetter.io - **Year Founded:** 2014 - **HQ Location:** Toronto, ON, CA - **Twitter:** @thatcleanlife 4,778 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=574360a36e3a79434b49cd9e640790593b12f4dfb95350e580b320098dad786a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F16034130&secure%5Burl_type%5D=linkedin_company_website) 88 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Registered Dietitian - **Top Industries:** Health, Wellness and Fitness, Alternative Medicine - **Company Size:** 96% Small #### What Do G2 Reviewers Say About Practice Better? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Practice Better, streamlining processes for both professionals and clients seamlessly. - Users appreciate the **all-in-one platform** of Practice Better that simplifies client communication, billing, and scheduling tasks. - Users value the **efficiency** of Practice Better, thanks to seamless integrations that streamline processes and save time. - Users value the **easy integrations** of Practice Better, enhancing their workflow by consolidating multiple essential tasks. - Users appreciate the **seamless integrations** of Practice Better, consolidating tasks and enhancing workflow efficiency effectively. ##### Cons - Users highlight the **missing features** in Practice Better, particularly in assessments and collaboration tools for therapists. - Users find **limited features** in Practice Better, wishing for improved assessments and collaboration tools tailored for therapists. - Users find the platform **not user-friendly** , citing overwhelming functionality and clunky navigation that hinders efficiency. - Users face **integration issues** with Practice Better, particularly with syncing Google Calendar and connecting to QuickBooks. - Users find the **increasing costs** of Practice Better challenging, particularly for those starting their businesses. #### What Are Recent G2 Reviews of Practice Better? **["Everything at Your Fingertips with Practice Better"](https://www.g2.com/survey_responses/practice-better-review-8288026)** **Rating:** 5.0/5.0 stars _— Elizabeth A._ [Read full review](https://www.g2.com/survey_responses/practice-better-review-8288026) **["Elite, Easy-to-Use Platform with Outstanding Customer Service"](https://www.g2.com/survey_responses/practice-better-review-12488200)** **Rating:** 5.0/5.0 stars _— Stephanie Z._ [Read full review](https://www.g2.com/survey_responses/practice-better-review-12488200) #### What Are G2 Users Discussing About Practice Better? - [What do you like most about Practice Better for managing client health records, and what improvements could be made?](https://www.g2.com/discussions/what-do-you-like-most-about-practice-better-for-managing-client-health-records-and-what-improvements-could-be-made) - [What is the better app?](https://www.g2.com/discussions/what-is-the-better-app) - 1 comment - [Is practice Better hipaa compliant?](https://www.g2.com/discussions/is-practice-better-hipaa-compliant) - 1 comment - [Is Canadian practice better?](https://www.g2.com/discussions/is-canadian-practice-better) - 1 comment ### [Luma Health](https://www.g2.com/products/luma-health/reviews) Luma was founded on the idea that healthcare should work better for all. Our solutions eliminate bottlenecks in the patient journey to make health systems more efficient – from scheduling and care coordination to AI fax processing. Headquartered in San Francisco, Luma serves more than 1,000 healthcare organizations in the United States, Canada, and the United Kingdom. Luma supports the care journeys of more than 100 million patients. **Average Rating:** 4.8/5.0 **Total Reviews:** 81 #### How Do G2 Users Rate Luma Health? - **Workflow Management:** 9.3/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 9.5/10 (Category avg: 8.5/10) - **Patient Communications:** 9.8/10 (Category avg: 8.8/10) #### Who Is the Company Behind Luma Health? - **Seller:** [Luma Health](https://www.g2.com/sellers/luma-health) - **Year Founded:** 2015 - **HQ Location:** San Mateo, California - **Twitter:** @lumahealthhq 686 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4e3d15a86d881aa1e7579816ce015619b0fe1ecca1b0f4d4b3ca16453090685d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6403362%2F&secure%5Burl_type%5D=linkedin_company_website) 198 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 57% Medium, 38% Small #### What Do G2 Reviewers Say About Luma Health? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **automation features** of Luma Health, enhancing patient engagement while minimizing the need for human intervention. - Users value the **easy communication** with patients, facilitating quick and effective replies. - Users appreciate the **comprehensive features** of Luma Health, enhancing patient engagement and streamlining operational efficiency. - Users appreciate the **easy communication** with patients, enabling seamless text exchanges and quick responses. - Users value the **outstanding customer support** of Luma Health, appreciating the team's brilliance and compassion in problem-solving. ##### Cons - Users find the **complex interface** of Luma Health challenging, needing prior knowledge of products for effective use. - Users face challenges with **data management** in Luma, often stemming from inaccurate or incomplete system-level data. - Users report that **incomplete data** often leads to issues with Luma's functionality, affecting overall user experience. - Users find Luma Health **not user-friendly** due to its complexity and the need for product familiarity to navigate successfully. - Users find Luma Health's **system complexity** challenging, needing prior knowledge for effective use and data management. #### What Are Recent G2 Reviews of Luma Health? **["Luma Leads The Way"](https://www.g2.com/survey_responses/luma-health-review-9733505)** **Rating:** 4.5/5.0 stars _— Vonda M._ [Read full review](https://www.g2.com/survey_responses/luma-health-review-9733505) **["Effortless Patient Communication Made Easy"](https://www.g2.com/survey_responses/luma-health-review-11980167)** **Rating:** 5.0/5.0 stars _— Stephanie S._ [Read full review](https://www.g2.com/survey_responses/luma-health-review-11980167) #### What Are G2 Users Discussing About Luma Health? - [What is patient engagement platform?](https://www.g2.com/discussions/what-is-patient-engagement-platform) - 1 comment - [How do you use Luma health?](https://www.g2.com/discussions/how-do-you-use-luma-health) - 1 comment - [Is Luma Health legitimate?](https://www.g2.com/discussions/is-luma-health-legitimate) - [What does Luma Health do?](https://www.g2.com/discussions/what-does-luma-health-do) ### [athenaOne](https://www.g2.com/products/athenaone/reviews) athenahealth is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health management, as well as Epocrates and other point-of-care mobile apps. Our suite of integrated, network-enabled services works to deliver measurable financial and clinical results for providers. The athenahealth EHR offers a homepage that allows users to review the daily schedule and patient information, manage orders, and view incoming lab results. The billing module can be used in tandem with the EHR or on its own, and features a patented and continuously updated rules engine. Medical practice management tools include visibility into daily responsibilities, custom benchmarking, proactive trends analysis, and more. Patients can utilize a patient portal to review history, pay bills, sign forms, and schedule appointments. Reminders can be delivered via phone, email, or text message; patients can even be alerted when test results are waiting in the patient portal. **Average Rating:** 3.4/5.0 **Total Reviews:** 113 #### How Do G2 Users Rate athenaOne? - **Workflow Management:** 9.4/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 7.1/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 6.7/10 (Category avg: 8.5/10) - **Patient Communications:** 9.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind athenaOne? - **Seller:** [athenahealth](https://www.g2.com/sellers/athenahealth) - **Year Founded:** 1997 - **HQ Location:** Watertown, MA - **Twitter:** @athenahealth 24,384 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ff5bef9377c1c5649c78827ffc29fa2fc47bcfdeaebfb487ccc7f0920d9b343b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fathenahealth&secure%5Burl_type%5D=linkedin_company_website) 8,948 employees on LinkedIn® - **Ownership:** NASDAQ: ATHN #### Who Uses This Product? - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 45% Small, 35% Medium #### What Do G2 Reviewers Say About athenaOne? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **constant feature updates** and deep customization options that enhance their workflow and reporting capabilities. - Users find athenaOne **easy to use** with friendly templates and seamless calendar integration for efficient workflows. - Users value the **top-notch API integration** of athenaOne, allowing seamless connection of essential tools for efficient practice management. - Users value the **exceptional customer service** from AthenaOne, enhancing their practice management experience significantly. - Users value the **user-friendly templates** in athenaOne, enhancing their workflow and productivity significantly. ##### Cons - Users express frustration over **inadequate reporting** , finding it clunky and time-consuming for their documentation needs. - Users find the **high learning curve** of athenaOne frustrating, leading to inefficient documentation and complicated processes. - Users experience **poor customer support** with athenaOne, often facing slow response times from the help desk. - Users report severe **billing issues** with athenaOne, including price increases and frustrating customer support experiences. - Users find the **reporting process inefficient** , requiring too much effort and limiting accessibility for the staff. #### What Are Recent G2 Reviews of athenaOne? **["Easy-to-Navigate EHR with Quick Access to Key Information"](https://www.g2.com/survey_responses/athenaone-review-12619892)** **Rating:** 5.0/5.0 stars _— kelly b._ [Read full review](https://www.g2.com/survey_responses/athenaone-review-12619892) **["All-in-One EMR With Great Defaults and Affordable Pricing"](https://www.g2.com/survey_responses/athenaone-review-13201539)** **Rating:** 4.0/5.0 stars _— Daniel W._ [Read full review](https://www.g2.com/survey_responses/athenaone-review-13201539) #### What Are G2 Users Discussing About athenaOne? - [What are the benefits and challenges of using athenaOne for healthcare practice management?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-athenaone-for-healthcare-practice-management) - [What is Athena health system?](https://www.g2.com/discussions/what-is-athena-health-system) - [What is Athena EHR?](https://www.g2.com/discussions/what-is-athena-ehr) - [What is Athena electronic medical records?](https://www.g2.com/discussions/what-is-athena-electronic-medical-records) - [What are the benefits of using athenahealth?](https://www.g2.com/discussions/what-are-the-benefits-of-using-athenahealth) ### [medent](https://www.g2.com/products/medent/reviews) Better connections start with medent. At medent, our mission is to support value-based care. We offer an “All-In-One” EMR/EHR, Patient Portal & Practice Management system that integrates with industry leading AI to provide a high-level of interoperability and automation. Trusted in the industry for more than 50 years, medent boasts highly customizable tools and flexible workflows that ensure patients are getting the right care at the right time. Schedule your free demonstration to see why 97% of our business comes from satisfied customer referrals! **Average Rating:** 4.8/5.0 **Total Reviews:** 25 #### How Do G2 Users Rate medent? - **Workflow Management:** 9.4/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 8.3/10 (Category avg: 8.5/10) - **Patient Communications:** 9.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind medent? - **Seller:** [medent](https://www.g2.com/sellers/medent) - **Company Website:** www.medent.com - **Year Founded:** 1968 - **HQ Location:** Auburn, New York - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b1701d68ba8a232569132c5ae8165c349b0fd0431ddd7c60c502e07a7d06e78e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmedentemr%2F&secure%5Burl_type%5D=linkedin_company_website) 119 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 44% Medium, 44% Small #### What Do G2 Reviewers Say About medent? _AI-generated summary from verified user reviews_ ##### Pros - Users find Medent to be **extremely easy to use** , appreciating its straightforward interface and helpful customer support. - Users praise the **helpful and friendly customer support** team of Medent for their responsiveness and willingness to improve. - Users appreciate the **extreme customizability** of Medent, finding it user-friendly and adaptable to various needs. - Users value the **customization options** in Medent, making it user-friendly and adaptable to diverse preferences and departments. - Users find Medent **straightforward and user-friendly** , with helpful customer service that enhances the overall experience. ##### Cons - Users face **interface issues** such as excessive clicking and lack of quick access to the main menu. - Users find the **complex interface** challenging and time-consuming to navigate, especially for a large organization. - Users find the **difficult navigation** frustrating, as returning to the main menu requires excessive clicking. - Users feel the lack of a **practice ticketing system** and a known issues page hampers troubleshooting efficiency. - Users find the **lack of a ticketing system** in Medent frustrating, hindering the identification of open tickets. #### What Are Recent G2 Reviews of medent? **["An easy to use, intuitive EHR system with excellent customer service support."](https://www.g2.com/survey_responses/medent-review-11208439)** **Rating:** 5.0/5.0 stars _— Scott Shaver O._ [Read full review](https://www.g2.com/survey_responses/medent-review-11208439) **["Highly recommend medent!"](https://www.g2.com/survey_responses/medent-review-5073979)** **Rating:** 5.0/5.0 stars _— Erica M._ [Read full review](https://www.g2.com/survey_responses/medent-review-5073979) #### What Are G2 Users Discussing About medent? - [Is Medent cloud based?](https://www.g2.com/discussions/is-medent-cloud-based) - 1 comment - [How does Medent Mobile work?](https://www.g2.com/discussions/how-does-medent-mobile-work) - 1 comment - [Does MEDENT have an app?](https://www.g2.com/discussions/does-medent-have-an-app) - 1 comment - [What is Medent software?](https://www.g2.com/discussions/what-is-medent-software) - 1 comment ### [InteliChart](https://www.g2.com/products/intelichart/reviews) InteliChart offers an AI-powered patient engagement platform that makes healthcare easier for patients, families, and the care teams who support them. The platform unifies the entire patient journey within a single system, helping practices coordinate engagement, reduce administrative burden, and support patients and families throughout their care experience. InteliChart integrates with more than 45 EHR systems and supports over 94 million patient records across ambulatory practices, health systems, long-term care organizations, and EHR partners. The platform is also recognized as the #1 patient engagement platform by Black Book for three consecutive years and as a top-rated Patient Portal by KLAS. Healthy Outcomes includes Patient Portal, Patient Intake, Patient Schedule, Patient Notify, Patient Survey, Patient Activate, Patient eHealth, and our Family Portal giving organizations a connected set of tools for communication, digital forms, scheduling, follow-up, and virtual care. Because every product is developed in-house, the platform functions as a unified ecosystem rather than a collection of separate solutions. InteliChart also brings intelligence to every corner of the platform with InteliSense, a suite of AI agents that automate administrative, operational, and clinical tasks such as scheduling, appointment recalls, check-ins, revenue workflows, and answering/handling common patient questions. Because InteliSense is built directly into the patient engagement tools patients and care teams use every day, every interaction feels consistent and connected while significantly reducing the manual workload that contributes to staff burnout. Healthcare organizations choose InteliChart because it helps them: 1. Simplify patient engagement using one platform for the entire journey 2. Reduce manual tasks and lighten staff workload 3. Improve patient satisfaction, communication, and follow-through 4. Strengthen revenue by reducing missed steps and improving adherence 5. Consolidate vendors and create a more predictable, connected experience 6. Deliver modern digital tools that patients want to use InteliChart's patient engagement platform is HITRUST r2 Certified, SOC 2 Type 2 Certified, HITRUST Practitioner Certified, HIPAA Security Certified, and NIST Certified, supporting secure and reliable experiences across the healthcare ecosystem. For organizations evaluating patient engagement software or AI-enabled healthcare tools, InteliChart provides a complete, unified platform that supports workflow efficiency, patient communication, and long-term digital engagement. **Average Rating:** 4.4/5.0 **Total Reviews:** 69 #### How Do G2 Users Rate InteliChart? - **Workflow Management:** 8.0/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 8.1/10 (Category avg: 8.5/10) - **Patient Communications:** 8.4/10 (Category avg: 8.8/10) #### Who Is the Company Behind InteliChart? - **Seller:** [InteliChart](https://www.g2.com/sellers/intelichart) - **Company Website:** intelichart.com - **Year Founded:** 2006 - **HQ Location:** Charlotte, North Carolina - **Twitter:** @InteliChart 929 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7079f0c1d85dda7ea0833822ae85d13e9e7f50d1bbcf7316cb6877eb50c0963&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fintelichart%2F&secure%5Burl_type%5D=linkedin_company_website) 80 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 55% Medium, 35% Small #### What Do G2 Reviewers Say About InteliChart? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of InteliChart, streamlining patient registration and communication effectively. - Users value the **efficient patient communication** features of InteliChart, enhancing both patient experience and staff workflow. - Users appreciate the **easy patient communication** facilitated by InteliChart, enhancing efficiency for both staff and patients. - Users value the **efficiency** of InteliChart, enhancing communication and streamlining workflow for healthcare providers. - Users find **easy integrations** with InteliChart enhance functionality and improve patient experience significantly. ##### Cons - Users find the **limited features** of InteliChart frustrating, particularly regarding patient reminders and population filters. - Users find InteliChart **not user-friendly** , struggling with its complex layout and time-consuming setup process. - Users find the **difficult setup** of InteliChart frustrating, especially for accessing multiple accounts or features. - Users are frustrated by the **missing features** in InteliChart, impacting usability and desired functionalities. - Users report **EMR integration issues** with InteliChart, impacting access to essential patient information and requiring IT intervention. #### What Are Recent G2 Reviews of InteliChart? **["Intelichart has been an amazing product for our Clinic"](https://www.g2.com/survey_responses/intelichart-review-10237753)** **Rating:** 4.5/5.0 stars _— Adriana S._ [Read full review](https://www.g2.com/survey_responses/intelichart-review-10237753) **["Creating a positive patient portal experience, boosting engagement"](https://www.g2.com/survey_responses/intelichart-review-13056501)** **Rating:** 4.5/5.0 stars _— Stacie E._ [Read full review](https://www.g2.com/survey_responses/intelichart-review-13056501) #### What Are G2 Users Discussing About InteliChart? - [What is InteliChart used for?](https://www.g2.com/discussions/what-is-intelichart-used-for) - 1 upvote ### [DearDoc](https://www.g2.com/products/deardoc/reviews) DearDoc provides over 2,500+ doctors, physicians, and health and wellness practitioners with a suite of cloud-based tools and services designed to help doctors get more patients, run their practices more efficiently, and improve patient experience. DearDoc offers solutions for every stage of the patient journey, including an AI Smartchat, Autodialer and Review Generator, testimonial displayer, text-to-pay software, and a telemedicine platform. DearDoc also provides creative and technical support services for enhanced patient acquisition and experience including website design, SEO services, Social Media Management, and Google Integration. **Average Rating:** 4.7/5.0 **Total Reviews:** 42 #### How Do G2 Users Rate DearDoc? - **Workflow Management:** 8.9/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 9.2/10 (Category avg: 8.5/10) - **Patient Communications:** 9.1/10 (Category avg: 8.8/10) #### Who Is the Company Behind DearDoc? - **Seller:** [Deardoc](https://www.g2.com/sellers/deardoc) - **Year Founded:** 2019 - **HQ Location:** New York, New York - **Twitter:** @getDearDoc 40 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7c0ee602d95a15fc9382e193762f4e9e4ac5d5e05a02150d73ef3e03822091e1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetdeardoc%2F&secure%5Burl_type%5D=linkedin_company_website) 125 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Health, Wellness and Fitness, Medical Practice - **Company Size:** 93% Small, 7% Medium #### What Do G2 Reviewers Say About DearDoc? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **efficient patient communication** of DearDoc, enhancing engagement and simplifying front desk tasks. - Users find DearDoc to be **easy to use** , thanks to its efficient AI chat and seamless integration. - Users value the **efficient appointment scheduling** by DearDoc, converting missed calls into real appointments seamlessly. - Users appreciate the **instant response time** of DearDoc, enhancing patient engagement and increasing appointment requests significantly. - Users appreciate the **efficient AI chat** that captures patient interest and answers questions seamlessly. ##### Cons - Users express frustration over **misleading marketing** , claiming deceptive sales tactics and false guarantees contributed to their dissatisfaction. - Users experience significant **billing issues** with DearDoc, facing unfulfilled guarantees and unresponsive support during onboarding. - Users find the **complex interface** of DearDoc overwhelming due to its multitude of customizable options. #### What Are Recent G2 Reviews of DearDoc? **["Reaching new clientele with excellent onboarding and support"](https://www.g2.com/survey_responses/deardoc-review-13156676)** **Rating:** 4.5/5.0 stars _— Verified User in Veterinary_ [Read full review](https://www.g2.com/survey_responses/deardoc-review-13156676) **["Real-Time Patient Communication That Strengthens Our Web Presence"](https://www.g2.com/survey_responses/deardoc-review-13192692)** **Rating:** 5.0/5.0 stars _— Jeannett M._ [Read full review](https://www.g2.com/survey_responses/deardoc-review-13192692) #### What Are G2 Users Discussing About DearDoc? - [What is DearDoc used for?](https://www.g2.com/discussions/what-is-deardoc-used-for) - 1 comment ### [Raintree Systems](https://www.g2.com/products/raintree-systems/reviews) Raintree is a comprehensive rehabilitation and physical therapy software solution designed to assist enterprise and large therapy provider organizations in managing patient care and business operations. With a focus on the unique needs of rehabilitation practices, Raintree supports over 50 million patient visits annually across more than 8,500 therapy clinics throughout the United States. The software integrates advanced technology, including artificial intelligence, to enhance the electronic health record (EHR) experience specifically for rehab therapy professionals. Targeted primarily at adult and pediatric therapy practices, Raintree caters to a wide range of users, including physical therapists, occupational therapists, and speech-language pathologists. The software's design is informed by best practices in rehabilitation, ensuring that therapy providers can deliver optimal care and achieve superior patient outcomes. Raintree’s commitment to innovation is evident through its strategic investments in AI technology, which streamline clinical documentation and enhance patient engagement. Key features of Raintree include its ONC-certified EHR, which is the first of its kind tailored specifically for rehabilitation therapy. This certification underscores the software's compliance with industry standards, ensuring that therapy organizations can operate securely and efficiently. Additionally, Raintree offers AI scribe technology that automates clinical documentation, allowing therapists to focus more on patient care rather than administrative tasks. The platform also includes robust patient engagement and communication tools, which facilitate better interactions between providers and patients, ultimately leading to improved satisfaction and outcomes. Furthermore, Raintree provides comprehensive revenue cycle management (RCM) solutions that help therapy practices optimize their financial processes. By integrating business intelligence and analytics, users can gain valuable insights into their operations, enabling them to make data-driven decisions that enhance efficiency and profitability. With a client base that includes 8 out of the 10 largest rehab therapy organizations and over 2,500 implementations nationwide, Raintree stands out as a leader in the industry, prioritizing compliance, security, and the specific needs of rehabilitation therapy providers. **Average Rating:** 4.2/5.0 **Total Reviews:** 117 #### How Do G2 Users Rate Raintree Systems? - **Workflow Management:** 8.3/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 8.4/10 (Category avg: 8.5/10) - **Patient Communications:** 8.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind Raintree Systems? - **Seller:** [Raintree Systems](https://www.g2.com/sellers/raintree-systems) - **Company Website:** www.raintreeinc.com - **Year Founded:** 1983 - **HQ Location:** Chandler, AZ - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7de253d6fdca9588dd0bf734db06c554ccced869cd687636063f1bae1ba6ef7a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F56783%2F&secure%5Burl_type%5D=linkedin_company_website) 304 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 46% Medium, 40% Small #### What Do G2 Reviewers Say About Raintree Systems? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **innovative features** of Raintree Systems, enhancing workflow efficiency and integrating modern technology seamlessly. - Users love the **ease of use** of Raintree Systems, enjoying streamlined workflows and comprehensive features all in one place. - Users appreciate the **efficiency** of Raintree Systems, enhancing workflows and simplifying billing processes effectively. - Users value the **responsive customer support** and seamless documentation integration offered by Raintree Systems. - Users value the **business efficiency** of Raintree Systems, praising its streamlined processes and effective support for clinic operations. ##### Cons - Users find Raintree Systems **not user-friendly** due to its outdated interface and overwhelming complexity for new users. - Users find **poor usability** challenging, with complex features that overwhelm and hinder effective use for ABA therapy. - Users face a **steep learning curve** and find usability challenging without adequate support or training from Raintree Systems. - Users often face **navigation difficulties** with Raintree Systems due to its outdated interface and overwhelming functions. - Users struggle with **difficult navigation** due to an outdated interface and lack of intuitive design in Raintree Systems. #### What Are Recent G2 Reviews of Raintree Systems? **["Strong Features but Room for Improvement"](https://www.g2.com/survey_responses/raintree-systems-review-11353838)** **Rating:** 4.0/5.0 stars _— Courtni D._ [Read full review](https://www.g2.com/survey_responses/raintree-systems-review-11353838) **["Raintree Makes Therapy Documentation Fast and Effortless"](https://www.g2.com/survey_responses/raintree-systems-review-13068969)** **Rating:** 5.0/5.0 stars _— Verified User in Hospital & Health Care_ [Read full review](https://www.g2.com/survey_responses/raintree-systems-review-13068969) #### What Are G2 Users Discussing About Raintree Systems? - [What is Raintree Systems | Therapy & Rehab used for?](https://www.g2.com/discussions/what-is-raintree-systems-therapy-rehab-used-for) - 1 comment - ‹ Prev ‹ Prev - 1 - [2](/categories/patient-engagement/f/patient-portal-patient-communication?filters%5BEngagement+Method%5D%5B%5D=215&order=g2_score&page=2#product-list) - [3](/categories/patient-engagement/f/patient-portal-patient-communication?filters%5BEngagement+Method%5D%5B%5D=215&order=g2_score&page=3#product-list) - [4](/categories/patient-engagement/f/patient-portal-patient-communication?filters%5BEngagement+Method%5D%5B%5D=215&order=g2_score&page=4#product-list) - [5](/categories/patient-engagement/f/patient-portal-patient-communication?filters%5BEngagement+Method%5D%5B%5D=215&order=g2_score&page=5#product-list) - … - [7](/categories/patient-engagement/f/patient-portal-patient-communication?filters%5BEngagement+Method%5D%5B%5D=215&order=g2_score&page=7#product-list) - [8](/categories/patient-engagement/f/patient-portal-patient-communication?filters%5BEngagement+Method%5D%5B%5D=215&order=g2_score&page=8#product-list) - [Next › Next ›](/categories/patient-engagement/f/patient-portal-patient-communication?filters%5BEngagement+Method%5D%5B%5D=215&order=g2_score&page=2#product-list) Spotlight Categories [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm) [Identity Verification Software](https://www.g2.com/categories/identity-verification) [Attribution Software](https://www.g2.com/categories/attribution) [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa) [Event Management Platforms](https://www.g2.com/categories/event-management-platforms) Similar Categories - [Interactive Patient Care Systems (IPC)](/categories/interactive-patient-care-systems-ipc) - [Other Patient Experience](/categories/other-patient-experience) - [Patient Case Management](/categories/patient-case-management) - [Patient Intake](/categories/patient-intake) - [Patient Relationship Management (PRM)](/categories/patient-relationship-management-prm) - [Patient Scheduling](/categories/patient-scheduling) - [Remote Patient Monitoring (RPM)](/categories/remote-patient-monitoring-rpm) [Browse Patient Engagement Themes](/categories/patient-engagement/themes) Below are the top-rated Patient Engagement Software with Patient Portal / Patient Communication capabilities, as verified by G2’s Research team. Real users have identified Patient Portal / Patient Communication as an important function of Patient Engagement Software. Compare different products that offer this feature so you can decide which is best for your business needs. Top Tools at a Glance | Product | Best for | User Review | | --- | --- | --- | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg "Product Avatar Image")](https://www.g2.com/products/birdeye/reviews)[Birdeye](https://www.g2.com/products/birdeye/reviews)[4.7/5(4,205)](https://www.g2.com/products/birdeye/reviews) | Automated patient review solicitation with PM integration | "Reputation Management Life Saver!" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_59f781932c12f2cbe314502e6312471a/weave-weave.png "Product Avatar Image")](https://www.g2.com/products/weave-weave/reviews)[Weave](https://www.g2.com/products/weave-weave/reviews)[4.6/5(433)](https://www.g2.com/products/weave-weave/reviews) | Two-way patient texting with EHR integration | "Excellent feature development; very useful and integral to our operations." | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f5ec38819ec63e0300ec332389d402e5/modmed.png "Product Avatar Image")](https://www.g2.com/products/modmed/reviews)[ModMed](https://www.g2.com/products/modmed/reviews)[4.5/5(362)](https://www.g2.com/products/modmed/reviews) | Specialty EHR-integrated patient communication and recall | "Easy-to-Use, Dependable EHR That Keeps Documentation Efficient" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ff1c555802e8f5583e002098100141e9/eclinicalworks.png "Product Avatar Image")](https://www.g2.com/products/eclinicalworks/reviews)[eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews)[3.7/5(158)](https://www.g2.com/products/eclinicalworks/reviews) | All-in-one clinical documentation with patient portal | "Versatile EHR for Clinical Operations, Care Coordination, and Population Health" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7f3713c7282c315f18892ebe9d99d1d6/nexhealth.png "Product Avatar Image")](https://www.g2.com/products/nexhealth/reviews)[NexHealth](https://www.g2.com/products/nexhealth/reviews)[4.8/5(137)](https://www.g2.com/products/nexhealth/reviews) | EMR-integrated appointment filling and digital intake | "User-Friendly and Time-Saving Dental Practice Solution" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_10508c416f4220be5d18f7bd984b4b73/curogram.png "Product Avatar Image")](https://www.g2.com/products/curogram/reviews)[Curogram](https://www.g2.com/products/curogram/reviews)[4.8/5(100)](https://www.g2.com/products/curogram/reviews) | Two-way texting with EMR-integrated appointment workflows | "Effortless Patient Communication, Needs Better Merging" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6e46c6c7696dc10128034d3e6fc5bbeb/adit.png "Product Avatar Image")](https://www.g2.com/products/adit/reviews)[Adit](https://www.g2.com/products/adit/reviews)[4.8/5(98)](https://www.g2.com/products/adit/reviews) | Two-way texting and automated appointment confirmations | "Adit is awesome!" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cc7aed9035c6802973fad1d15c816e98/phreesia.png "Product Avatar Image")](https://www.g2.com/products/phreesia/reviews)[Phreesia](https://www.g2.com/products/phreesia/reviews)[3.9/5(45)](https://www.g2.com/products/phreesia/reviews) | Pre-visit intake with EHR-integrated insurance verification | "Empowers Remote Work with Ease" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_427897322cf2c985665cd741edd2a9c3/pabau-practice-management.png "Product Avatar Image")](https://www.g2.com/products/pabau-practice-management/reviews)[Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews)[4.7/5(316)](https://www.g2.com/products/pabau-practice-management/reviews) | Automated patient journeys with digital consents | "An All-in-One Platform That Continues to Improve Our Practice" | * * * Show More