Best Patient Engagement Software with Reputation Management Capabilities

How Many Patient Engagement Software Products Does G2 Track?

Total Products under this Category: 606

Category Stats (Nov 2026)

  • Average Rating: 4.36/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Compulink Advantage (+3.45%) - Among all products in this category, Compulink Advantage recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Patient Engagement Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 13,900+ Authentic Reviews
  • 606+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Patient Engagement Software

G2 Grid® for Patient Engagement Software plotting products by satisfaction and market presence

Highlighted products: Weave, Birdeye, Salesforce Health Cloud, ModMed, Curogram, Carepatron, Adit, and NexHealth.

Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-engagement/grids.json?focus%5B%5D=weave-weave&focus%5B%5D=birdeye&focus%5B%5D=agentforce-health-formerly-salesforce-health-cloud&focus%5B%5D=modmed&focus%5B%5D=curogram&focus%5B%5D=carepatron&focus%5B%5D=adit&focus%5B%5D=nexhealth)

Birdeye

Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX. AI Coworkers → Own the Jobs Jay (marketing), Myna (operations), and Robin (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. An agent carries out an action, but it doesn't own an outcome. A coworker holds a job. Agents give you capacity; coworkers give you ownership. Your team manages three coworkers instead of thirty agents — and the work gets done at every location, without stretching anyone thinner. Agents → Do the Work Each coworker orchestrates multiple agents that work together to complete a job, and how those agents work is what makes us different. Most software tells you what's happening; ours decides what to do and does it. That runs on BirdAI, our Agent OS: it consolidates every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reasons with your industry, brand, and location context, backed by 13 years of multi-location data infrastructure; and acts — autonomously or with a human in the loop, your call per workflow. So one review, one campaign, one missed call becomes a finished outcome, not a line item in a dashboard. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need — so you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye serves multi-location brands in healthcare, dental, restaurants, financial services, auto, retail, and property management.

Average Rating: 4.7/5.0

Total Reviews: 4,192

How Do G2 Users Rate Birdeye?

  • Workflow Management: 8.8/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.8/10)
  • Patient Satisfaction Management: 9.0/10 (Category avg: 8.5/10)
  • Patient Communications: 8.8/10 (Category avg: 8.8/10)

Who Is the Company Behind Birdeye?

  • Seller: Birdeye
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Palo Alto, CA
  • LinkedIn® Page: www.linkedin.com
    1,477 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Owner
  • Top Industries: Hospital & Health Care, Real Estate
  • Company Size: 46% Small, 34% Medium

What Do G2 Reviewers Say About Birdeye?

AI-generated summary from verified user reviews

Pros
  • Users find the interface intuitive and easy to navigate, making everyday tasks simple to learn and use.
  • Users value the responsive, helpful support team for quickly answering questions and assisting with their needs.
  • Users value straightforward messaging tools for quickly connecting with customers and keeping conversations organized.
  • Users like how automation streamlines recurring tasks and reduces manual work, saving time for their teams.
  • Users like how easy review requests help them collect more customer reviews.
Cons
  • Users find navigation unintuitive and clunky, with features and settings sometimes difficult to locate.
  • Users find the pricing high for the value, with costs limiting access for smaller teams and multi-location businesses.
  • Users report limited integrations, difficult setup, and connections that sometimes fail or break.
  • Users report platform glitches, bugs, freezes, and occasional downtime that disrupt use.
  • Users report slow support responses and difficulty reaching someone who can resolve issues.

What Are Recent G2 Reviews of Birdeye?

What Are G2 Users Discussing About Birdeye?

Salesforce Health Cloud

Salesforce Health Cloud is the trusted, connected, AI-first platform for healthcare, built on our deeply unified platform with healthcare-specific data models, workflows, interoperability, and compliance. It connects clinical and non-clinical data to fuel pre-built and configurable AI agents - helping you reduce employee burnout, scale personalized patient engagement and accelerate time to care. Put Patients and Members First *Unify clinical and nonclinical data into a single, comprehensive patient or member profile with purpose-built data models for providers and payers *Deliver seamless self-service experiences with user-friendly apps for Patient Services, Behavioral Health, Disease Surveillance, and Crisis Management *Drive member engagement and close care gaps with data-driven segmentation, whole-person care, intelligent referrals, and proactive outreach Contain Costs and Drive Operational Efficiency. *Get started faster with Salesforce Go. Discover features you already own, turn them on in a single click, and configure them in a streamlined interface to reduce time to value *Navigate with confidence using the latest Salesforce UI, designed to minimize friction for clinical and administrative teams *Automate scheduling, assessments, benefits, and care outreach with HIPAA-ready inbound and outbound voice agents *Eliminate manual entry with Document AI to extract and digitize clinical data from forms *Lower costs and speed time to care with guided utilization management workflows for prior authorizations, provider network management, and care coordination Deploy Pre-built Agentforce Skills Out-of-the-Box *Provider: Patient Data EHR Retrieval, Eligibility & Benefits Verification, Provider Match, Medication Refill Requests, and more *Payer: Claims Service & Member Coverage Assistance, Benefits Verification, Provider Network Summary, and more *Home Health: Patient Summary & Recommendations, Quote, Benefit & Budget Creation Configure and extend tools with low-code/no-code tools on the Agentforce platform Deliver Intelligent Insights at the Point of Care *Move beyond static reporting to predictive insights with Health Intelligence, powered by Tableau *Enable care teams with actionable, AI-powered insights at the point of service *Support 24/7 patient and member engagement with always-on Agentforce agents Compliance at Every Step *Deploy AI with confidence using the Trust Layer — built-in guardrails mask sensitive PII/PHI ensuring HIPAA adherence *Set user-based permissions to govern patient and member data visibility Open Ecosystem for Interoperability *Extend health systems with HL7 FHIR-aligned APIs and Agentforce MuleSoft integrations with EHR, CMS, and more *Ingest structured and unstructured data from EHRs and claims systems using Data 360 with Zero Copy integration *Seamlessly integrate with Customer 360 products like Slack, Marketing Cloud, and Tableau

Average Rating: 4.0/5.0

Total Reviews: 86

How Do G2 Users Rate Salesforce Health Cloud?

  • Workflow Management: 10.0/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.8/10)
  • Patient Satisfaction Management: 8.3/10 (Category avg: 8.5/10)
  • Patient Communications: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Salesforce Health Cloud?

  • Seller: Salesforce
  • Company Website:
  • Year Founded: 1999
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    89,711 employees on LinkedIn®
  • Ownership: NYSE:CRM

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Health, Wellness and Fitness
  • Company Size: 46% Large, 28% Small

What Do G2 Reviewers Say About Salesforce Health Cloud?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use in Salesforce Health Cloud, especially with the intuitive Patient 360 feature.
  • Users value the Patient 360 view for its seamless integration, enhancing tracking of patient vitals efficiently.
  • Users value the Patient 360 view in Salesforce Health Cloud for its seamless integration of patient data and vital tracking.
  • Users appreciate the Patient 360 view of Salesforce Health Cloud, streamlining clinician access to vital patient data.
  • Users value the seamless integration of patient data in Salesforce Health Cloud, enhancing clinician efficiency and patient care.
Cons
  • Users find the complex interface challenging, especially during initial setup and when loading extensive patient records.
  • Users experience slow loading times with the Patient Timeline, particularly with extensive patient historical records.
  • Users find the slow performance of the Patient Timeline frustrating, especially with many historical records to load.
  • Users face complex software limitations with configuration and slow data loading in Salesforce Health Cloud, impacting usability.
  • Users report that the initial configuration is extremely complex, making integration and performance challenging for healthcare providers.

What Are Recent G2 Reviews of Salesforce Health Cloud?

What Are G2 Users Discussing About Salesforce Health Cloud?

Adit

Adit is a fully integrated practice management platform that simplifies operations, communication, and patient engagement across healthcare. With advanced VoIP features like Patient Caller ID, Mobile Access, Missed Call Texts, and One-Number Communication, teams stay connected. Adit’s smart Digital Forms sync with EHRs, auto-assign based on appointment type, and trigger medical history reminders. Payments are seamless with flexible plans, Text-to-Pay, and auto ledger posting. Patient recall is optimized with auto-reminders, mass texting, and email campaigns. Analytics reveal no-show trends, recall gaps, and revenue insights. Insurance verifications are automated, Adit pulls schedules, collects missing patient info, and syncs data into the patient file. With customizable workflows, call flows, and treatment acceptance tracking, Adit brings clarity to complexity and helps practices grow with confidence. It’s time to trade in all your practice management tools for one.

Average Rating: 4.8/5.0

Total Reviews: 106

How Do G2 Users Rate Adit?

  • Workflow Management: 9.4/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.8/10)
  • Patient Satisfaction Management: 9.5/10 (Category avg: 8.5/10)
  • Patient Communications: 9.9/10 (Category avg: 8.8/10)

Who Is the Company Behind Adit?

  • Seller: Adit
  • Year Founded: 2013
  • HQ Location: Remote, US
  • LinkedIn® Page: www.linkedin.com
    608 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager, Dentist
  • Top Industries: Health, Wellness and Fitness, Hospital & Health Care
  • Company Size: 84% Small, 5% Medium

What Do G2 Reviewers Say About Adit?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Adit, appreciating its seamless integration and comprehensive support for operations.
  • Users commend Adit for its effective customer communication, enhancing patient interactions and internal office messaging greatly.
  • Users appreciate the easy communication tools of Adit, making patient engagement and staff collaboration seamless and efficient.
  • Users appreciate the easy patient communication features of Adit, enhancing efficiency in scheduling and appointment management.
  • Users love the easy and efficient texting communication Adit offers for patient interactions and operations.
Cons
  • Users experience technical issues with Adit, facing inconsistencies, glitches, and delays that disrupt operations and communication.
  • Users are disappointed by the limited features of Adit, missing functionalities like bulk texting and appointment reminders.
  • Users face messaging issues with Adit, experiencing frustrating disruptions and limitations in communication during work hours.
  • Users find the system usability inconsistent, with a complicated interface and delayed support impacting their experience.
  • Users report call issues that occasionally disrupt operations and communication, causing frustration during work hours.

What Are Recent G2 Reviews of Adit?

What Are G2 Users Discussing About Adit?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works
Connect G2 to ChatGPTConnect G2 to Claude

NexHealth

NexHealth is the patient experience platform that provides true practice automation. We help you eliminate the tedious tasks that slows your team down and keeps them tied to the front desk. Our proprietary Synchronizer technology syncs directly with your health record system in real-time, with updates appearing in seconds, not minutes or hours. This unique, reliable sync means you can actually automate every step of the patient journey from booking to payment without the errors and delays common on other platforms. Our patient booking software helps you fill the calendar without endless phone calls. Real-time online booking lets patients schedule 24/7 while our automated Waitlist fills last-minute cancellations in minutes. Bring patients back for the care they need with automated patient recall messages. Our unique 1-Click Booking links makes it easy for patients to schedule follow-ups via SMS or email without a patient portal, saving your team from hours of manual outreach and delighting patients with fewer steps to make an appointment. Handle your entire patient intake process with our HIPAA compliant digital forms software that eliminates the need for paperwork and manual data entry. We digitize your existing forms for you or you can easily create your own with the powerful form builder. Capture all the data you need - from consent, history, payments, and more. Patient information syncs automatically to their record in your EHR, saving you hours of time and reducing data mistakes. Stay on schedule with patients that show up with their intake forms already completed by sending the right forms automatically before each appointment. Next, NexHealth helps you eliminate phone tag with a comprehensive patient communication suite. Automate everything from customizable appointment reminder sequences that reduce no-shows to review requests after appointments that boost your online reputation using feedback from your happiest patients. Our HIPAA-compliant two-way messaging lets your team text directly with patients, ending the game of phone tag for good. Finally, get paid faster with in-office terminals and digital payment requests that sync with your EHR ledger. You can collect outstanding balances with simple text and email payment requests that make it convenient for patients to pay. Ledger Sync instantly shows who has a balance and automatically posts payments back to the patient record with correct provider and procedure attribution, saving hours valuable admin time every week. Free your team from repetitive tasks so they can focus on what matters most: the patients. Get started with flexible, month-to-month billing and no long-term contracts.

Average Rating: 4.8/5.0

Total Reviews: 131

How Do G2 Users Rate NexHealth?

  • Workflow Management: 9.3/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.8/10)
  • Patient Satisfaction Management: 9.5/10 (Category avg: 8.5/10)
  • Patient Communications: 9.7/10 (Category avg: 8.8/10)

Who Is the Company Behind NexHealth?

  • Seller: NexHealth
  • Company Website:
  • Year Founded: 2017
  • HQ Location: San Francisco, California
  • LinkedIn® Page: www.linkedin.com
    189 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager, Dentist
  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 90% Small, 9% Medium

What Do G2 Reviewers Say About NexHealth?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of NexHealth, enhancing efficiency and creating a smooth experience for patients.
  • Users praise the responsive and professional customer support of NexHealth, ensuring smooth operation for dental practices.
  • Users praise the effective communication and quick support from NexHealth, enhancing their practice's efficiency and success.
  • Users appreciate the convenience of online forms, enhancing patient experience and streamlining workplace efficiency.
  • Users value the efficient patient communication and outstanding support from NexHealth's team, enhancing their practice's operations.
Cons
  • Users experience messaging issues with NexHealth, finding it cumbersome and leading to unnecessary extra work.
  • Users report experiencing occasional technical issues like lag and syncing challenges, impacting patient checkout efficiency.
  • Users find limited features in NexHealth, leading to cumbersome workflows and necessary workarounds for basic tasks.
  • Users find the appointment management cumbersome, as it requires multiple steps and lacks efficient rescheduling features.
  • Users often face calendar syncing issues that hinder the completeness and timeliness of their information.

What Are Recent G2 Reviews of NexHealth?

What Are G2 Users Discussing About NexHealth?

Artera

Artera is a patient communication and engagement platform designed to assist healthcare providers in managing and automating interactions with patients through various channels, including text, email, phone, and voice AI agents. This innovative solution caters to a diverse range of healthcare entities, such as specialty practices, Federally Qualified Health Centers (FQHCs), health systems, and federal agencies, all of which require efficient coordination of patient communication across multiple workflows. The platform's unique structure combines its core offering, Artera Harmony, with dedicated AI Service Squads. These teams work closely with healthcare organizations to develop tailored solutions that seamlessly integrate into existing workflows and Electronic Health Record (EHR) environments. This collaborative approach ensures that each organization can optimize its patient engagement strategies while maintaining the integrity of its operational processes. Artera's key capabilities significantly enhance patient communication efficiency. The voice AI agents are particularly noteworthy, as they can manage routine patient interactions such as appointment scheduling, intake processes, referrals, payments, and care gap outreach. This automation not only reduces the administrative burden on healthcare staff but also improves the overall patient experience by providing timely and accurate responses. Additionally, the Smart Inbox feature consolidates all patient communications in one accessible location, allowing providers to maintain a complete log of conversation history and context across different practices. Automated workflows further streamline routine tasks and complex care journeys, including appointment reminders and proactive patient outreach. These workflows are designed to operate without requiring staff intervention, thanks to deep EHR integrations that facilitate seamless communication. The AI Service Squads play a critical role in this process, collaborating directly with provider teams to design, implement, and support customized AI solutions tailored to the specific needs of each practice. Artera's platform supports over 200 million patients and processes more than 2 billion communications annually, showcasing its robust capabilities in the healthcare communication landscape. With integrations into major EHR systems and a commitment to security, as evidenced by its SOC 2 Type 2, HITRUST, HIPAA compliance, and FedRAMP Class D Certification, Artera prioritizes patient data protection. Importantly, patient data is not utilized to train AI models, ensuring privacy and compliance. With over 11 years of experience in healthcare communication and recognition as the top-ranked solution in KLAS for Patient Communications in 2026, Artera stands out as a comprehensive solution for healthcare organizations seeking to enhance patient engagement and streamline communication processes.

Average Rating: 4.8/5.0

Total Reviews: 100

How Do G2 Users Rate Artera?

  • Workflow Management: 9.7/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.8/10)
  • Patient Satisfaction Management: 10.0/10 (Category avg: 8.5/10)
  • Patient Communications: 9.5/10 (Category avg: 8.8/10)

Who Is the Company Behind Artera?

  • Seller: Artera
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Santa Barbara, US
  • LinkedIn® Page: www.linkedin.com
    286 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 66% Medium, 18% Large

What Do G2 Reviewers Say About Artera?

AI-generated summary from verified user reviews

Pros
  • Users value Artera's efficient patient communication tools, enhancing appointment reminders and improving overall engagement with patients.
  • Users appreciate Artera’s ease of use, enhancing patient communication and streamlining appointment management effectively.
  • Users appreciate the highly efficient patient communication features of Artera, enhancing engagement and reducing missed appointments.
  • Users find Artera's texting communication feature invaluable for timely patient engagement and efficient appointment management.
  • Users find the texting feature of Artera enhances communication efficiency and improves patient engagement significantly.
Cons
  • Users face messaging issues due to the lack of advanced filtering and organization for high-volume communication.
  • Users dislike the limited features of Artera, finding it challenging to manage high-volume communication effectively.
  • Users find the limited messaging features of Artera hinder efficient communication for high patient volume management.
  • Users experience communication issues with Artera, relying too much on staff responses due to notification delays.
  • Users find the difficult navigation in Artera cumbersome, especially for larger organizations with many practices to manage.

What Are Recent G2 Reviews of Artera?

What Are G2 Users Discussing About Artera?

rater8

Unlock unparalleled visibility and sustainable growth for your healthcare organization with raVE, the rater8 Visibility Engine — the only automated, HIPAA-compliant reputation management solution built specifically for healthcare. In an era where patients thoroughly research providers online before booking an appointment, maintaining a strong digital presence is vital for driving revenue and boosting new patient volume. With raVE, medical practices and hospitals can effortlessly cultivate 5-star reviews, capture real-time feedback, and enhance patient satisfaction. A polished online reputation means that healthcare organizations can quickly soar to the top of local and AI-generated search results, outshine their competition, and book more appointments. raVE also automates internal feedback processes through post-visit micro-surveys, giving patients a quick and easy opportunity to share their feedback. With the ability to benchmark performance against 30+ million data points, and with AI-powered tools to analyze patient sentiment, organizations can uncover the operational insights necessary to make data-driven decisions that elevate the patient experience. You make patients happy. We make sure everyone knows about it. Take your organization from invisible to in-demand with rater8.

Average Rating: 4.9/5.0

Total Reviews: 121

How Do G2 Users Rate rater8?

  • Workflow Management: 8.5/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 8.8/10)
  • Patient Satisfaction Management: 9.6/10 (Category avg: 8.5/10)
  • Patient Communications: 8.6/10 (Category avg: 8.8/10)

Who Is the Company Behind rater8?

  • Seller: rater8
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Austin, TX
  • LinkedIn® Page: www.linkedin.com
    90 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Practice Administrator, Marketing Director
  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 71% Medium, 28% Small

What Do G2 Reviewers Say About rater8?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Rater8, finding the dashboard simple and automated feedback effortless.
  • Users praise the exceptional customer support from Rater8, noting helpful representatives and valuable assistance in managing ratings.
  • Users experience instant results with Rater8, improving ratings swiftly and receiving exceptional support throughout the process.
  • Users find Rater8 to be exceptionally effective in boosting patient feedback and improving online reputation effortlessly.
  • Users rave about Rater8's effective review management, significantly enhancing their online reputation and engagement with clients.
Cons
  • Users find the review management process time-consuming and struggle with limitations affecting response effectiveness.
  • Users find rater8’s interface not user-friendly, leading to confusion when reacquainting with features after breaks.
  • Users find difficult navigation challenging after long absences, struggling to locate tabs and dropdowns effectively.
  • Users feel the pricing is high for Rater8, especially compared to other services with integrated reputation management features.
  • Users find the inadequate reporting features limiting, making it difficult to track reviews and address issues effectively.

What Are Recent G2 Reviews of rater8?

What Are G2 Users Discussing About rater8?

DearDoc

DearDoc provides over 2,500+ doctors, physicians, and health and wellness practitioners with a suite of cloud-based tools and services designed to help doctors get more patients, run their practices more efficiently, and improve patient experience. DearDoc offers solutions for every stage of the patient journey, including an AI Smartchat, Autodialer and Review Generator, testimonial displayer, text-to-pay software, and a telemedicine platform. DearDoc also provides creative and technical support services for enhanced patient acquisition and experience including website design, SEO services, Social Media Management, and Google Integration.

Average Rating: 4.5/5.0

Total Reviews: 76

How Do G2 Users Rate DearDoc?

  • Workflow Management: 9.0/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.8/10)
  • Patient Satisfaction Management: 9.3/10 (Category avg: 8.5/10)
  • Patient Communications: 9.1/10 (Category avg: 8.8/10)

Who Is the Company Behind DearDoc?

  • Seller: Deardoc
  • Year Founded: 2019
  • HQ Location: New York, New York
  • LinkedIn® Page: www.linkedin.com
    128 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Health, Wellness and Fitness, Medical Practice
  • Company Size: 96% Small, 4% Medium

What Do G2 Reviewers Say About DearDoc?

AI-generated summary from verified user reviews

Pros
  • Users value the efficient patient communication of DearDoc, enhancing engagement and improving inquiry management seamlessly.
  • Users appreciate the ease of use of DearDoc, benefiting from its efficient AI chat and seamless patient engagement.
  • Users love the efficient appointment scheduling that helps convert missed calls into real appointments effortlessly.
  • Users value the instant response time of DearDoc, enhancing patient engagement and reducing missed opportunities.
  • Users appreciate the efficient AI chat feature of DearDoc, which captures patient interest and answers questions seamlessly.
Cons
  • Users express frustration over misleading marketing, claiming deceptive sales tactics and false guarantees contributed to their dissatisfaction.
  • Users frequently face payment issues with DearDoc, including unexpected charges and inadequate support for cancellations.
  • Users report severe issues with poor customer support, experiencing delays, miscommunication, and frustrating service delivery.
  • Users experience significant billing issues with DearDoc, facing unfulfilled guarantees and unresponsive support during onboarding.
  • Users find the complex interface overwhelming due to the multitude of customizable options available.

What Are Recent G2 Reviews of DearDoc?

What Are G2 Users Discussing About DearDoc?

InteliChart

InteliChart offers an AI-powered patient engagement platform that makes healthcare easier for patients, families, and the care teams who support them. The platform unifies the entire patient journey within a single system, helping practices coordinate engagement, reduce administrative burden, and support patients and families throughout their care experience. InteliChart integrates with more than 45 EHR systems and supports over 94 million patient records across ambulatory practices, health systems, long-term care organizations, and EHR partners. The platform is also recognized as the #1 patient engagement platform by Black Book for three consecutive years and as a top-rated Patient Portal by KLAS. Healthy Outcomes includes Patient Portal, Patient Intake, Patient Schedule, Patient Notify, Patient Survey, Patient Activate, Patient eHealth, and our Family Portal giving organizations a connected set of tools for communication, digital forms, scheduling, follow-up, and virtual care. Because every product is developed in-house, the platform functions as a unified ecosystem rather than a collection of separate solutions. InteliChart also brings intelligence to every corner of the platform with InteliSense, a suite of AI agents that automate administrative, operational, and clinical tasks such as scheduling, appointment recalls, check-ins, revenue workflows, and answering/handling common patient questions. Because InteliSense is built directly into the patient engagement tools patients and care teams use every day, every interaction feels consistent and connected while significantly reducing the manual workload that contributes to staff burnout. Healthcare organizations choose InteliChart because it helps them: 1. Simplify patient engagement using one platform for the entire journey 2. Reduce manual tasks and lighten staff workload 3. Improve patient satisfaction, communication, and follow-through 4. Strengthen revenue by reducing missed steps and improving adherence 5. Consolidate vendors and create a more predictable, connected experience 6. Deliver modern digital tools that patients want to use InteliChart's patient engagement platform is HITRUST r2 Certified, SOC 2 Type 2 Certified, HITRUST Practitioner Certified, HIPAA Security Certified, and NIST Certified, supporting secure and reliable experiences across the healthcare ecosystem. For organizations evaluating patient engagement software or AI-enabled healthcare tools, InteliChart provides a complete, unified platform that supports workflow efficiency, patient communication, and long-term digital engagement.

Average Rating: 4.3/5.0

Total Reviews: 73

How Do G2 Users Rate InteliChart?

  • Workflow Management: 8.0/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.8/10)
  • Patient Satisfaction Management: 8.1/10 (Category avg: 8.5/10)
  • Patient Communications: 8.4/10 (Category avg: 8.8/10)

Who Is the Company Behind InteliChart?

  • Seller: InteliChart
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Charlotte, North Carolina
  • LinkedIn® Page: www.linkedin.com
    78 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 55% Medium, 36% Small

What Do G2 Reviewers Say About InteliChart?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of InteliChart, enjoying streamlined management and user-friendly patient portal features.
  • Users value the streamlined patient communication in InteliChart, enhancing efficiency and coordination in care delivery.
  • Users appreciate the user-friendly communication features of InteliChart, enabling smooth interactions and improved patient engagement.
  • Users appreciate the efficiency of InteliChart, consolidating multiple tasks into a single, streamlined platform.
  • Users value the easy integrations of InteliChart, enhancing patient communication and workflow efficiency significantly.
Cons
  • Users report limited features in InteliChart, leading to inconsistencies and complications in patient information accessibility.
  • Users find the difficult setup of InteliChart challenging, especially during initial configuration and customization options.
  • Users find InteliChart's layout not user-friendly, making navigation and learning the product a cumbersome experience.
  • Users find the missing features of InteliChart frustrating, as not all webinar functionalities are available in production.
  • Users often face technical issues with InteliChart, including problems with configuration and data not populating correctly.

What Are Recent G2 Reviews of InteliChart?

What Are G2 Users Discussing About InteliChart?

Lighthouse 360

Lighthouse 360+™ is your all-in-one platform to enhance the patient experience that seamlessly integrates with any Practice Management System (PMS). Lighthouse 360+ enables dental practices of all sizes, including multi-site locations, to seamlessly integrate patient communication, reputation management, and overall practice functionality. The platform’s vendor-agnostic capabilities allows practices to benefit regardless of their PMS.

Average Rating: 3.7/5.0

Total Reviews: 18

How Do G2 Users Rate Lighthouse 360?

  • Workflow Management: 7.9/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 7.4/10 (Category avg: 8.8/10)
  • Patient Satisfaction Management: 10.0/10 (Category avg: 8.5/10)
  • Patient Communications: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Lighthouse 360?

  • Seller: Henry Schein One
  • Year Founded: 2018
  • HQ Location: American Fork, UTAH
  • LinkedIn® Page: www.linkedin.com
    1,393 employees on LinkedIn®
  • Ownership: NASDAQ:HSIC
  • Total Revenue (USD mm): $10,119

Who Uses This Product?

  • Top Industries: Health, Wellness and Fitness
  • Company Size: 94% Small, 6% Medium

What Do G2 Reviewers Say About Lighthouse 360?

AI-generated summary from verified user reviews

Pros
  • Users praise the excellent customer support of Lighthouse 360, making integration seamless and user-friendly for staff.
  • Users appreciate the ease of use of Lighthouse 360, noting its quick integration and user-friendly interface.
  • Users find Lighthouse 360 to be very efficient, enhancing productivity and simplifying appointment management effortlessly.
  • Users praise the easy integrations of Lighthouse 360, appreciating the user-friendly setup and outstanding customer support.
  • Users appreciate the product satisfaction with Lighthouse 360 due to its easy integration and excellent support.
Cons
  • Users wish for more limited templates in Lighthouse 360, desiring greater customization for automated texts.

What Are Recent G2 Reviews of Lighthouse 360?

Intiveo

Intiveo's patient engagement software is designed to empower dental practices to enhance the patient experience. We facilitate open communication, reduce no-shows and cancellations, boost staff productivity, and increase revenue growth. Our platform improves patient engagement and loyalty through two-way chat, recall reminders, quality improvement surveys, and online review management tools. With comprehensive integrations across major PMS systems, Intiveo streamlines front-office workflows, centralizing patient engagement and communication management. Our dedicated team of experts offers personalized onboarding and ongoing support for seamless launch and scalability as your practice grows. Intiveo serves over 15,000 dental practices across North America, helping them improve their patients’ experience, streamline operations, and drive revenue growth while improving staff morale. Experience the Intiveo advantage – where dental practices flourish, and patients look forward to their visits with confidence and clarity.

Average Rating: 4.8/5.0

Total Reviews: 31

How Do G2 Users Rate Intiveo?

  • Workflow Management: 9.3/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.8/10)
  • Patient Satisfaction Management: 8.1/10 (Category avg: 8.5/10)
  • Patient Communications: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Intiveo?

  • Seller: Intiveo
  • Year Founded: 2010
  • HQ Location: Vancouver, CA
  • LinkedIn® Page: www.linkedin.com
    60 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 84% Small, 13% Medium

What Do G2 Reviewers Say About Intiveo?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Intiveo, appreciating the immediate and accurate results during checks.
Cons
  • Users express frustration with the long waiting time, having to wait until 7am to check voice mails.
  • Users face poor call functionality, needing to wait until 7am for accessing voice mails, which is inconvenient.
  • Users are frustrated by the unreliable communication with Intiveo, particularly waiting until 7am for voicemails.

What Are Recent G2 Reviews of Intiveo?

Tebra (previously Kareo + PatientPop)

Tebra is an all-in-one EHR and practice management platform designed for independent healthcare practices. The platform includes certified electronic health records, clinical charting, electronic prescribing, lab ordering, scheduling, billing, and claims management, telehealth, and patient engagement tools within a single, integrated system. Rather than relying on disconnected add-ons, Tebra provides native workflows that support care delivery, operations, and patient experience in one platform. The solution is purpose-built to help small and mid-sized practices improve efficiency, reduce administrative complexity, and manage day-to-day operations within one system.

Average Rating: 4.1/5.0

Total Reviews: 259

How Do G2 Users Rate Tebra (previously Kareo + PatientPop)?

  • Workflow Management: 8.1/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 8.2/10 (Category avg: 8.8/10)
  • Patient Satisfaction Management: 8.2/10 (Category avg: 8.5/10)
  • Patient Communications: 8.2/10 (Category avg: 8.8/10)

Who Is the Company Behind Tebra (previously Kareo + PatientPop)?

  • Seller: Tebra
  • Company Website:
  • HQ Location: Corona del Mar, US
  • LinkedIn® Page: www.linkedin.com
    1,054 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Office Manager
  • Top Industries: Medical Practice, Hospital & Health Care
  • Company Size: 86% Small, 12% Medium

What Do G2 Reviewers Say About Tebra (previously Kareo + PatientPop)?

AI-generated summary from verified user reviews

Pros
  • Users praise Tebra for its user-friendly interface, enabling efficient task completion and customizable reporting.
  • Users appreciate the user-friendly interface of Tebra, enjoying seamless integration and comprehensive features like notes AI.
  • Users praise Tebra's responsive customer support, highlighting quick resolutions and helpful video chat assistance.
  • Users commend Tebra for its efficiency, enhancing the ease of managing tasks and claims across multiple practices.
  • Users find the user-friendly interface of Tebra helpful, especially with clear documentation and customizable templates.
Cons
  • Users experience inadequate reporting with Tebra, often needing to manually compile data and encountering refresh issues.
  • Users find the inefficiency in navigating tabs and lack of timely reports frustrating, slowing down their workflow.
  • Users find limited features in Tebra, especially in reporting and customization options, impacting their experience negatively.
  • Users experience billing issues with Tebra, citing frustrations with workflow, slow claims, and patient coupon discrepancies.
  • Users find the reporting inefficient, often requiring manual data stitching and lacking necessary customizations for their needs.

What Are Recent G2 Reviews of Tebra (previously Kareo + PatientPop)?

What Are G2 Users Discussing About Tebra (previously Kareo + PatientPop)?

Doctible

In the world of healthcare software, it’s the special tools and features that set the best apart from the rest. So, what sets Doctible apart? Doctible is a top choice among healthcare providers for its intuitive patient engagement platform that helps attract new patients and keep them engaged throughout treatment. Doctible’s software features stand out with tools for online reputation management, website management, 2-way texting, reminders, traffic alerts, the smart scheduler, digital forms, patient recall, campaigns, virtual waiting room, and more. Doctors and their staff really love our smart, automated workflows for collecting online reviews and user-friendly patient tools that make booking appointments and getting to your practice on-time a breeze.

Average Rating: 4.5/5.0

Total Reviews: 18

How Do G2 Users Rate Doctible?

  • Workflow Management: 10.0/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.8/10)
  • Patient Satisfaction Management: 10.0/10 (Category avg: 8.5/10)
  • Patient Communications: 9.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Doctible?

Who Uses This Product?

  • Top Industries: Medical Practice, Hospital & Health Care
  • Company Size: 83% Small, 17% Medium

What Do G2 Reviewers Say About Doctible?

AI-generated summary from verified user reviews

Pros
  • Users value the user-friendly platform of Doctible, making it easy to navigate and utilize effectively.
  • Users value the effective patient communication system in Doctible for efficiently notifying patients.
  • Users appreciate the effective tracking system of Doctible, enhancing communication and patient notifications.
Cons
  • Users note the absence of a daily balance feature, which limits functionality compared to alternatives like Revenue Well.

What Are Recent G2 Reviews of Doctible?

What Are G2 Users Discussing About Doctible?

DemandHub

DemandHub enables customer interactions that drive business results. We improve how you communicate with your customers and capture valuable feedback. This enables your team to make better decisions that drive business results and improve your customer experience.

Average Rating: 4.8/5.0

Total Reviews: 58

How Do G2 Users Rate DemandHub?

  • Workflow Management: 9.2/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.8/10)
  • Patient Satisfaction Management: 5.0/10 (Category avg: 8.5/10)
  • Patient Communications: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind DemandHub?

Who Uses This Product?

  • Top Industries: Automotive, Hospital & Health Care
  • Company Size: 95% Small, 3% Medium

What Do G2 Reviewers Say About DemandHub?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the responsiveness and automation of DemandHub, significantly enhancing efficiency and saving time.
  • Users appreciate the responsive and effective customer support of DemandHub, resolving issues quickly and efficiently.
  • Users appreciate the ease of use of DemandHub, enjoying its automation and intuitive navigation for efficiency.
  • Users appreciate DemandHub's responsiveness and effectiveness, leading to quick issue resolution and time-saving automation.
  • Users appreciate the efficiency of DemandHub, enjoying quick issue resolution and time-saving automation.
Cons
  • Users wish DemandHub had a 'Dark Mode' option for a more comfortable viewing experience.
  • Users often feel the absence of Dark Mode in DemandHub, wishing for improved visual comfort and accessibility.

What Are Recent G2 Reviews of DemandHub?

What Are G2 Users Discussing About DemandHub?

Demandforce

Attract. Retain. Grow. Demandforce helps businesses automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation management, only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place. For more information, or to see a demo, visit www.demandforce.com.

Average Rating: 3.4/5.0

Total Reviews: 27

How Do G2 Users Rate Demandforce?

  • Workflow Management: 1.7/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.8/10)
  • Patient Satisfaction Management: 1.7/10 (Category avg: 8.5/10)
  • Patient Communications: 1.7/10 (Category avg: 8.8/10)

Who Is the Company Behind Demandforce?

Who Uses This Product?

  • Top Industries: Medical Practice
  • Company Size: 62% Small, 34% Medium

What Do G2 Reviewers Say About Demandforce?

AI-generated summary from verified user reviews

Pros
  • Users value Demandforce's real-time two-way texting, enhancing immediate communication and feedback collection for improved services.
  • Users appreciate Demandforce's communication efficiency, enabling quick connection through real-time texting and integrated client feedback.
  • Users appreciate the seamless integration of Demandforce, facilitating effortless appointment requests for clients.
  • Users find that Demandforce enhances booking efficiency by seamlessly integrating with websites for effortless appointment requests.
  • Users value the integrated feedback management of Demandforce, enhancing client communications and service improvement through surveys.
Cons
  • Users face significant messaging issues, causing confusion and frustration in client communications and appointment confirmations.
  • Users report experiencing poor customer support from Demandforce, with unaddressed issues and frustrations persisting over time.
  • Users report frequent scheduling issues that lead to confusion and inefficiencies in client communications and confirmations.
  • Users often experience slow update speeds with Demandforce, leading to inefficiencies in communication and appointment confirmations.
  • Users experience significant app instability with persistent glitches that disrupt communication and hinder efficiency.

What Are Recent G2 Reviews of Demandforce?

What Are G2 Users Discussing About Demandforce?

DoctorLogic

DoctorLogic is an all-in-one Website Marketing Platform created exclusively for healthcare providers. The DoctorLogic software was invented to power custom-designed websites for patient acquisition, retention marketing, and practice insights that help providers connect with more people. Privately funded and based in Plano, Texas, DoctorLogic has been named to Inc. 5000’s list of Fastest Growing Companies in the United States for two consecutive years and was recently awarded Gold for Best Website Visual Appeal and Silver for Website Branding by Davey’s Awards on behalf of the Academy of Interactive & Visual Arts. DoctorLogic works with more than 3,000 healthcare providers in the field of aesthetics, dentistry, surgery, and general medical and has helped customers acquire 100+ million new website visitors with their proven experience executing medical SEO strategies that resulted in improved organic results and exceeding average conversion rates. The company’s suite of additional managed services (Social Media, Google Ads (Pay-Per-Click), Content Marketing/Blog Services, Managed Chat, and Video Production) helps provide a turn-key online marketing solution for medical practices large and small.

Average Rating: 4.1/5.0

Total Reviews: 19

How Do G2 Users Rate DoctorLogic?

  • Workflow Management: 7.6/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.8/10)
  • Patient Satisfaction Management: 6.7/10 (Category avg: 8.5/10)
  • Patient Communications: 7.0/10 (Category avg: 8.8/10)

Who Is the Company Behind DoctorLogic?

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Health, Wellness and Fitness
  • Company Size: 74% Small, 26% Medium

What Do G2 Reviewers Say About DoctorLogic?

AI-generated summary from verified user reviews

Cons
  • Users report frequent billing issues with DoctorLogic, including lack of communication and auto-renewal without consent.
  • Users report payment issues with DoctorLogic, including auto-renewals and lack of communication regarding billing and services.
  • Users report poor customer support, experiencing lack of communication and issues with contract handling from DoctorLogic.

What Are Recent G2 Reviews of DoctorLogic?

What Are G2 Users Discussing About DoctorLogic?