Best Patient Engagement Software with Reputation Management Capabilities

How Many Patient Engagement Software Products Does G2 Track?

Total Products under this Category: 449

Category Stats (Sep 2026)

  • Average Rating: 4.34/5 (↓0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Agentforce Health (formerly Salesforce Health Cloud) (+4.44%) - Among all products in this category, Agentforce Health (formerly Salesforce Health Cloud) recorded the largest rating increase compared to last month

Last updated: September 26, 2026

How Does G2 Rank Patient Engagement Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 13,100+ Authentic Reviews
  • 449+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Patient Engagement Software

G2 Grid® for Patient Engagement Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, Weave, Agentforce Health (formerly Salesforce Health Cloud), NexHealth, Carepatron, Curogram, Pabau Practice Management, and Adit.

Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-engagement/grids.json?focus%5B%5D=birdeye&focus%5B%5D=weave-weave&focus%5B%5D=agentforce-health-formerly-salesforce-health-cloud&focus%5B%5D=nexhealth&focus%5B%5D=carepatron&focus%5B%5D=curogram&focus%5B%5D=pabau-practice-management&focus%5B%5D=adit)

Birdeye

Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX. AI Coworkers → Own the Jobs Jay (marketing), Myna (operations), and Robin (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. An agent carries out an action, but it doesn't own an outcome. A coworker holds a job. Agents give you capacity; coworkers give you ownership. Your team manages three coworkers instead of thirty agents — and the work gets done at every location, without stretching anyone thinner. Agents → Do the Work Each coworker orchestrates multiple agents that work together to complete a job, and how those agents work is what makes us different. Most software tells you what's happening; ours decides what to do and does it. That runs on BirdAI, our Agent OS: it consolidates every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reasons with your industry, brand, and location context, backed by 13 years of multi-location data infrastructure; and acts — autonomously or with a human in the loop, your call per workflow. So one review, one campaign, one missed call becomes a finished outcome, not a line item in a dashboard. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need — so you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye serves multi-location brands in healthcare, dental, restaurants, financial services, auto, retail, and property management.

Average Rating: 4.7/5.0

Total Reviews: 4,104

How Do G2 Users Rate Birdeye?

  • Workflow Management: 8.8/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 9.0/10 (Category avg: 8.5/10)
  • Patient Communications: 8.8/10 (Category avg: 8.8/10)

Who Is the Company Behind Birdeye?

  • Seller: Birdeye
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Palo Alto, CA
  • Twitter: @BirdEye_
    5,232 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,442 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Marketing Manager
  • Top Industries: Hospital & Health Care, Real Estate
  • Company Size: 47% Small, 34% Medium

What Do G2 Reviewers Say About Birdeye?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Birdeye, appreciating its intuitive navigation and efficient support team.
  • Users appreciate the efficiency in managing reviews with Birdeye, making feedback response quick and streamlined.
  • Users appreciate the efficiency in review management offered by Birdeye, streamlining customer feedback in one platform.
  • Users appreciate the fast and responsive customer support provided by Birdeye, enhancing their overall experience.
  • Users appreciate the centralized platform of Birdeye, simplifying patient engagement and reputation management efficiently.
Cons
  • Users feel the lack of missing features limits Birdeye's potential, wishing for more reports and integrations.
  • Users notice the need for improvement in the AI chatbot, as it struggles with complex queries and implementation issues.
  • Users find the dashboard challenging to navigate, especially when managing multiple locations and utilizing the search function.
  • Users experience a noticeable learning curve with Birdeye, especially when navigating its features initially.
  • Users note that Birdeye has limited features for review management, impacting the effectiveness of customer interactions.

What Are Recent G2 Reviews of Birdeye?

What Are G2 Users Discussing About Birdeye?

Agentforce Health (formerly Salesforce Health Cloud)

Agentforce Health (formerly known as Health Cloud) is the trusted, connected, AI-first platform for healthcare, built on our deeply unified platform with healthcare-specific data models, workflows, interoperability, and compliance. It connects clinical and non-clinical data to fuel pre-built and configurable AI agents - helping you reduce employee burnout, scale personalized patient engagement and accelerate time to care. Put Patients and Members First *Unify clinical and nonclinical data into a single, comprehensive patient or member profile with purpose-built data models for providers and payers *Deliver seamless self-service experiences with user-friendly apps for Patient Services, Behavioral Health, Disease Surveillance, and Crisis Management *Drive member engagement and close care gaps with data-driven segmentation, whole-person care, intelligent referrals, and proactive outreach Contain Costs and Drive Operational Efficiency. *Get started faster with Salesforce Go. Discover features you already own, turn them on in a single click, and configure them in a streamlined interface to reduce time to value *Navigate with confidence using the latest Salesforce UI, designed to minimize friction for clinical and administrative teams *Automate scheduling, assessments, benefits, and care outreach with HIPAA-ready inbound and outbound voice agents *Eliminate manual entry with Document AI to extract and digitize clinical data from forms *Lower costs and speed time to care with guided utilization management workflows for prior authorizations, provider network management, and care coordination Deploy Pre-built Agentforce Skills Out-of-the-Box *Provider: Patient Data EHR Retrieval, Eligibility & Benefits Verification, Provider Match, Medication Refill Requests, and more *Payer: Claims Service & Member Coverage Assistance, Benefits Verification, Provider Network Summary, and more *Home Health: Patient Summary & Recommendations, Quote, Benefit & Budget Creation Configure and extend tools with low-code/no-code tools on the Agentforce platform Deliver Intelligent Insights at the Point of Care *Move beyond static reporting to predictive insights with Health Intelligence, powered by Tableau *Enable care teams with actionable, AI-powered insights at the point of service *Support 24/7 patient and member engagement with always-on Agentforce agents Compliance at Every Step *Deploy AI with confidence using the Agentforce Trust Layer — built-in guardrails mask sensitive PII/PHI ensuring HIPAA adherence *Set user-based permissions to govern patient and member data visibility Open Ecosystem for Interoperability *Extend health systems with HL7 FHIR-aligned APIs and Agentforce MuleSoft integrations with EHR, CMS, and more *Ingest structured and unstructured data from EHRs and claims systems using Data 360 with Zero Copy integration *Seamlessly integrate with Agentforce 360 products like Slack, Agentforce Marketing, and Tableau

Average Rating: 4.0/5.0

Total Reviews: 82

How Do G2 Users Rate Agentforce Health (formerly Salesforce Health Cloud)?

  • Workflow Management: 10.0/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 8.3/10 (Category avg: 8.5/10)
  • Patient Communications: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Agentforce Health (formerly Salesforce Health Cloud)?

  • Seller: Salesforce
  • Company Website:
  • Year Founded: 1999
  • HQ Location: San Francisco, CA
  • Twitter: @salesforce
    579,511 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    89,711 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Health, Wellness and Fitness
  • Company Size: 46% Large, 28% Small

What Do G2 Reviewers Say About Agentforce Health (formerly Salesforce Health Cloud)?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Agentforce Health, simplifying patient tracking with seamless integration of data.
  • Users value the Patient 360 view, which seamlessly integrates Care Observations for efficient patient tracking.
  • Users value the Patient 360 view, enhancing clinician efficiency by integrating vital tracking within the platform.
  • Users value the Patient 360 view for its seamless integration of Care Observations, enhancing patient tracking and clinician workflow.
  • Users value the Patient 360 view, facilitating seamless access to vital patient data without switching systems.
Cons
  • Users find the initial configuration overly complex, hindering efficient integration and performance within Agentforce Health.
  • Users experience slow loading times, especially with the "Patient Timeline," causing frustration during critical moments.
  • Users find the slow performance of the Patient Timeline frustrating, especially with numerous historical records involved.
  • Users struggle with complex initial configuration and slow performance, impacting the overall usability of Health Cloud.
  • Users find the initial system complexity overwhelming, especially with data mapping and slow loading times for patient records.

What Are Recent G2 Reviews of Agentforce Health (formerly Salesforce Health Cloud)?

What Are G2 Users Discussing About Agentforce Health (formerly Salesforce Health Cloud)?

NexHealth

NexHealth is the patient experience platform that provides true practice automation. We help you eliminate the tedious tasks that slows your team down and keeps them tied to the front desk. Our proprietary Synchronizer technology syncs directly with your health record system in real-time, with updates appearing in seconds, not minutes or hours. This unique, reliable sync means you can actually automate every step of the patient journey from booking to payment without the errors and delays common on other platforms. Our patient booking software helps you fill the calendar without endless phone calls. Real-time online booking lets patients schedule 24/7 while our automated Waitlist fills last-minute cancellations in minutes. Bring patients back for the care they need with automated patient recall messages. Our unique 1-Click Booking links makes it easy for patients to schedule follow-ups via SMS or email without a patient portal, saving your team from hours of manual outreach and delighting patients with fewer steps to make an appointment. Handle your entire patient intake process with our HIPAA compliant digital forms software that eliminates the need for paperwork and manual data entry. We digitize your existing forms for you or you can easily create your own with the powerful form builder. Capture all the data you need - from consent, history, payments, and more. Patient information syncs automatically to their record in your EHR, saving you hours of time and reducing data mistakes. Stay on schedule with patients that show up with their intake forms already completed by sending the right forms automatically before each appointment. Next, NexHealth helps you eliminate phone tag with a comprehensive patient communication suite. Automate everything from customizable appointment reminder sequences that reduce no-shows to review requests after appointments that boost your online reputation using feedback from your happiest patients. Our HIPAA-compliant two-way messaging lets your team text directly with patients, ending the game of phone tag for good. Finally, get paid faster with in-office terminals and digital payment requests that sync with your EHR ledger. You can collect outstanding balances with simple text and email payment requests that make it convenient for patients to pay. Ledger Sync instantly shows who has a balance and automatically posts payments back to the patient record with correct provider and procedure attribution, saving hours valuable admin time every week. Free your team from repetitive tasks so they can focus on what matters most: the patients. Get started with flexible, month-to-month billing and no long-term contracts.

Average Rating: 4.8/5.0

Total Reviews: 130

How Do G2 Users Rate NexHealth?

  • Workflow Management: 9.3/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 9.5/10 (Category avg: 8.5/10)
  • Patient Communications: 9.7/10 (Category avg: 8.8/10)

Who Is the Company Behind NexHealth?

  • Seller: NexHealth
  • Company Website:
  • Year Founded: 2017
  • HQ Location: San Francisco, California
  • Twitter: @nexhealthHQ
    2,139 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    189 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager, Dentist
  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 90% Small, 9% Medium

What Do G2 Reviewers Say About NexHealth?

AI-generated summary from verified user reviews

Pros
  • Users find NexHealth to be easy to use and navigate, enhancing patient communication and revenue management efficiency.
  • Users praise the excellent customer support of NexHealth, always ready to assist with any queries or issues.
  • Users laud the responsive communication from NexHealth, enhancing efficiency and success in dental practice operations.
  • Users love the convenience of online forms, enabling easy patient communication and efficient management in the office.
  • Users find the ease of communication with patients through NexHealth to be extremely beneficial for their practices.
Cons
  • Users face messaging issues with NexHealth, finding it complicated and inconvenient for communication tasks.
  • Users often face technical issues like lagging and syncing, impacting the efficiency of patient check-outs.
  • Users find limited features in NexHealth, leading to inconvenience and the need for multiple work-arounds.
  • Users find the appointment management process cumbersome, requiring multiple steps and work-arounds for effective use.
  • Users experience calendar syncing issues, leading to missing information and occasional technical glitches during use.

What Are Recent G2 Reviews of NexHealth?

What Are G2 Users Discussing About NexHealth?

Adit

Adit is a fully integrated practice management platform that simplifies operations, communication, and patient engagement across healthcare. With advanced VoIP features like Patient Caller ID, Mobile Access, Missed Call Texts, and One-Number Communication, teams stay connected. Adit’s smart Digital Forms sync with EHRs, auto-assign based on appointment type, and trigger medical history reminders. Payments are seamless with flexible plans, Text-to-Pay, and auto ledger posting. Patient recall is optimized with auto-reminders, mass texting, and email campaigns. Analytics reveal no-show trends, recall gaps, and revenue insights. Insurance verifications are automated, Adit pulls schedules, collects missing patient info, and syncs data into the patient file. With customizable workflows, call flows, and treatment acceptance tracking, Adit brings clarity to complexity and helps practices grow with confidence. It’s time to trade in all your practice management tools for one.

Average Rating: 4.8/5.0

Total Reviews: 98

How Do G2 Users Rate Adit?

  • Workflow Management: 9.4/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 9.4/10 (Category avg: 8.5/10)
  • Patient Communications: 9.9/10 (Category avg: 8.8/10)

Who Is the Company Behind Adit?

  • Seller: Adit
  • Year Founded: 2013
  • HQ Location: Remote, US
  • Twitter: @aditadv
    100 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    562 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager, Dentist
  • Top Industries: Health, Wellness and Fitness, Hospital & Health Care
  • Company Size: 82% Small, 5% Medium

What Do G2 Reviewers Say About Adit?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Adit, appreciating its seamless integration and comprehensive support for operations.
  • Users commend Adit for its effective customer communication, enhancing patient interactions and internal office messaging greatly.
  • Users appreciate the easy communication tools of Adit, making patient engagement and staff collaboration seamless and efficient.
  • Users appreciate the easy patient communication features of Adit, enhancing efficiency in scheduling and appointment management.
  • Users love the easy and efficient texting communication Adit offers for patient interactions and operations.
Cons
  • Users experience technical issues with Adit, facing inconsistencies, glitches, and delays that disrupt operations and communication.
  • Users are disappointed by the limited features of Adit, missing functionalities like bulk texting and appointment reminders.
  • Users face messaging issues with Adit, experiencing frustrating disruptions and limitations in communication during work hours.
  • Users find the system usability inconsistent, with a complicated interface and delayed support impacting their experience.
  • Users report call issues that occasionally disrupt operations and communication, causing frustration during work hours.

What Are Recent G2 Reviews of Adit?

What Are G2 Users Discussing About Adit?

Artera

Artera is a patient communication and engagement platform designed to assist healthcare providers in managing and automating interactions with patients through various channels, including text, email, phone, and voice AI agents. This innovative solution caters to a diverse range of healthcare entities, such as specialty practices, Federally Qualified Health Centers (FQHCs), health systems, and federal agencies, all of which require efficient coordination of patient communication across multiple workflows. The platform's unique structure combines its core offering, Artera Harmony, with dedicated AI Service Squads. These teams work closely with healthcare organizations to develop tailored solutions that seamlessly integrate into existing workflows and Electronic Health Record (EHR) environments. This collaborative approach ensures that each organization can optimize its patient engagement strategies while maintaining the integrity of its operational processes. Artera's key capabilities significantly enhance patient communication efficiency. The voice AI agents are particularly noteworthy, as they can manage routine patient interactions such as appointment scheduling, intake processes, referrals, payments, and care gap outreach. This automation not only reduces the administrative burden on healthcare staff but also improves the overall patient experience by providing timely and accurate responses. Additionally, the Smart Inbox feature consolidates all patient communications in one accessible location, allowing providers to maintain a complete log of conversation history and context across different practices. Automated workflows further streamline routine tasks and complex care journeys, including appointment reminders and proactive patient outreach. These workflows are designed to operate without requiring staff intervention, thanks to deep EHR integrations that facilitate seamless communication. The AI Service Squads play a critical role in this process, collaborating directly with provider teams to design, implement, and support customized AI solutions tailored to the specific needs of each practice. Artera's platform supports over 200 million patients and processes more than 2 billion communications annually, showcasing its robust capabilities in the healthcare communication landscape. With integrations into major EHR systems and a commitment to security, as evidenced by its SOC 2 Type 2, HITRUST, HIPAA compliance, and FedRAMP Class D Certification, Artera prioritizes patient data protection. Importantly, patient data is not utilized to train AI models, ensuring privacy and compliance. With over 11 years of experience in healthcare communication and recognition as the top-ranked solution in KLAS for Patient Communications in 2026, Artera stands out as a comprehensive solution for healthcare organizations seeking to enhance patient engagement and streamline communication processes.

Average Rating: 4.8/5.0

Total Reviews: 93

How Do G2 Users Rate Artera?

  • Workflow Management: 9.7/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 10.0/10 (Category avg: 8.5/10)
  • Patient Communications: 9.5/10 (Category avg: 8.8/10)

Who Is the Company Behind Artera?

  • Seller: Artera
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Santa Barbara, US
  • Twitter: @Artera_io
    762 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    289 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 65% Medium, 18% Large

What Do G2 Reviewers Say About Artera?

AI-generated summary from verified user reviews

Pros
  • Users value the quick and versatile communication capabilities of Artera, enhancing patient outreach effectively.
  • Users value the ease of use of Artera, enhancing communication and simplifying appointment management for patients.
  • Users value the effective patient communication features of Artera, enabling quick outreach and two-way messaging.
  • Users value the quick and effective texting communication that enhances outreach and engagement with patients.
  • Users love the mass texting feature of Artera for its ease of use and efficient patient communication.
Cons
  • Users highlight the messaging issues in Artera, noting challenges with filtering and missed notifications.
  • Users find the limited features of Artera challenging, especially for managing high patient volumes in larger organizations.
  • Users find the limited messaging features of Artera hinder efficient communication and organization for managing high patient volumes.
  • Users experience communication issues due to a lack of notifications for new messages and channel activity.
  • Users find the difficult navigation in Artera frustrating, particularly in scaling features for larger organizations.

What Are Recent G2 Reviews of Artera?

What Are G2 Users Discussing About Artera?

rater8

Unlock unparalleled visibility and sustainable growth for your healthcare organization with raVE, the rater8 Visibility Engine — the only automated, HIPAA-compliant reputation management solution built specifically for healthcare. In an era where patients thoroughly research providers online before booking an appointment, maintaining a strong digital presence is vital for driving revenue and boosting new patient volume. With raVE, medical practices and hospitals can effortlessly cultivate 5-star reviews, capture real-time feedback, and enhance patient satisfaction. A polished online reputation means that healthcare organizations can quickly soar to the top of local and AI-generated search results, outshine their competition, and book more appointments. raVE also automates internal feedback processes through post-visit micro-surveys, giving patients a quick and easy opportunity to share their feedback. With the ability to benchmark performance against 30+ million data points, and with AI-powered tools to analyze patient sentiment, organizations can uncover the operational insights necessary to make data-driven decisions that elevate the patient experience. You make patients happy. We make sure everyone knows about it. Take your organization from invisible to in-demand with rater8.

Average Rating: 4.9/5.0

Total Reviews: 118

How Do G2 Users Rate rater8?

  • Workflow Management: 8.5/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 9.6/10 (Category avg: 8.5/10)
  • Patient Communications: 8.6/10 (Category avg: 8.8/10)

Who Is the Company Behind rater8?

  • Seller: rater8
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Austin, TX
  • Twitter: @rater8social
    126 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    90 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Practice Administrator, Marketing Director
  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 70% Medium, 28% Small

What Do G2 Reviewers Say About rater8?

AI-generated summary from verified user reviews

Pros
  • Users find Rater8 to be an easy-to-use platform that seamlessly integrates with their existing systems for efficient workflow.
  • Users praise the exceptional customer support from the Rater8 team, highlighting their timely and effective assistance.
  • Users love the instant results from Rater8, seeing a significant 400% increase in reviews within a year.
  • Users value the real-time insights from Rater8, reporting significant growth and excellent customer support.
  • Users commend rater8 for its exceptional review management and partnership in enhancing online reputation and growth.
Cons
  • Users find review tracking challenging due to limitations in addressing concerns and demographic barriers for feedback.
  • Users find the interface not user-friendly, struggling to navigate tabs and features after time away from the platform.
  • Users find the difficult navigation frustrating, especially after not logging in for a while.
  • Users feel that rater8's pricing is expensive compared to competitors offering integrated reputation management features.
  • Users are frustrated by inadequate reporting that complicates tracking issues and metrics related to appointments or patients.

What Are Recent G2 Reviews of rater8?

What Are G2 Users Discussing About rater8?

InteliChart

InteliChart offers an AI-powered patient engagement platform that makes healthcare easier for patients, families, and the care teams who support them. The platform unifies the entire patient journey within a single system, helping practices coordinate engagement, reduce administrative burden, and support patients and families throughout their care experience. InteliChart integrates with more than 45 EHR systems and supports over 94 million patient records across ambulatory practices, health systems, long-term care organizations, and EHR partners. The platform is also recognized as the #1 patient engagement platform by Black Book for three consecutive years and as a top-rated Patient Portal by KLAS. Healthy Outcomes includes Patient Portal, Patient Intake, Patient Schedule, Patient Notify, Patient Survey, Patient Activate, Patient eHealth, and our Family Portal giving organizations a connected set of tools for communication, digital forms, scheduling, follow-up, and virtual care. Because every product is developed in-house, the platform functions as a unified ecosystem rather than a collection of separate solutions. InteliChart also brings intelligence to every corner of the platform with InteliSense, a suite of AI agents that automate administrative, operational, and clinical tasks such as scheduling, appointment recalls, check-ins, revenue workflows, and answering/handling common patient questions. Because InteliSense is built directly into the patient engagement tools patients and care teams use every day, every interaction feels consistent and connected while significantly reducing the manual workload that contributes to staff burnout. Healthcare organizations choose InteliChart because it helps them: 1. Simplify patient engagement using one platform for the entire journey 2. Reduce manual tasks and lighten staff workload 3. Improve patient satisfaction, communication, and follow-through 4. Strengthen revenue by reducing missed steps and improving adherence 5. Consolidate vendors and create a more predictable, connected experience 6. Deliver modern digital tools that patients want to use InteliChart's patient engagement platform is HITRUST r2 Certified, SOC 2 Type 2 Certified, HITRUST Practitioner Certified, HIPAA Security Certified, and NIST Certified, supporting secure and reliable experiences across the healthcare ecosystem. For organizations evaluating patient engagement software or AI-enabled healthcare tools, InteliChart provides a complete, unified platform that supports workflow efficiency, patient communication, and long-term digital engagement.

Average Rating: 4.4/5.0

Total Reviews: 70

How Do G2 Users Rate InteliChart?

  • Workflow Management: 8.0/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 8.1/10 (Category avg: 8.5/10)
  • Patient Communications: 8.4/10 (Category avg: 8.8/10)

Who Is the Company Behind InteliChart?

  • Seller: InteliChart
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Charlotte, North Carolina
  • Twitter: @InteliChart
    929 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    78 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 54% Medium, 36% Small

What Do G2 Reviewers Say About InteliChart?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of InteliChart, making patient registration and communication efficient and streamlined.
  • Users value the efficient patient communication that simplifies workflows and enhances both patient experience and staff management.
  • Users appreciate the easy communication facilitated by InteliChart, enhancing interactions and streamlining office processes.
  • Users value the efficiency of InteliChart, streamlining patient communication and reducing manual tasks for staff.
  • Users value the easy integrations of InteliChart, enhancing functionality and simplifying workflows with seamless connections.
Cons
  • Users express frustration over limited features, particularly missing patient reminders and inadequate population filters in InteliChart.
  • Users find InteliChart's interface to be not user-friendly, complicating navigation and making setup more challenging than necessary.
  • Users find the difficult setup of InteliChart to be lengthy and complicated, especially for multiple users.
  • Users are frustrated by missing features, including patient reminders and unfulfilled enhancement requests within InteliChart.
  • Users face EMR integration issues with InteliChart, affecting lab data visibility and functionality for patients and staff.

What Are Recent G2 Reviews of InteliChart?

What Are G2 Users Discussing About InteliChart?

Lighthouse 360

Lighthouse 360+™ is your all-in-one platform to enhance the patient experience that seamlessly integrates with any Practice Management System (PMS). Lighthouse 360+ enables dental practices of all sizes, including multi-site locations, to seamlessly integrate patient communication, reputation management, and overall practice functionality. The platform’s vendor-agnostic capabilities allows practices to benefit regardless of their PMS.

Average Rating: 3.7/5.0

Total Reviews: 18

How Do G2 Users Rate Lighthouse 360?

  • Workflow Management: 7.9/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 7.4/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 10.0/10 (Category avg: 8.5/10)
  • Patient Communications: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Lighthouse 360?

  • Seller: Henry Schein One
  • Year Founded: 2018
  • HQ Location: American Fork, UTAH
  • Twitter: @Henryscheinone
    157 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,393 employees on LinkedIn®
  • Ownership: NASDAQ:HSIC

Who Uses This Product?

  • Top Industries: Health, Wellness and Fitness
  • Company Size: 94% Small, 6% Medium

What Do G2 Reviewers Say About Lighthouse 360?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the excellent customer support from Lighthouse 360, making integration and usability seamless for their staff.
  • Users appreciate the ease of use of Lighthouse 360, finding it user-friendly and quick to integrate.
  • Users value the efficiency of Lighthouse 360, noting its ease of integration and reduced workload for staff.
  • Users highlight the easy integrations with Lighthouse 360, enhanced by excellent support and user-friendly design.
  • Users love the ease of integration and user-friendliness of Lighthouse 360, enhancing productivity and support.
Cons
  • Users desire more customization options for automated texts, wishing for greater flexibility in templates.

What Are Recent G2 Reviews of Lighthouse 360?

DearDoc

DearDoc provides over 2,500+ doctors, physicians, and health and wellness practitioners with a suite of cloud-based tools and services designed to help doctors get more patients, run their practices more efficiently, and improve patient experience. DearDoc offers solutions for every stage of the patient journey, including an AI Smartchat, Autodialer and Review Generator, testimonial displayer, text-to-pay software, and a telemedicine platform. DearDoc also provides creative and technical support services for enhanced patient acquisition and experience including website design, SEO services, Social Media Management, and Google Integration.

Average Rating: 4.6/5.0

Total Reviews: 51

How Do G2 Users Rate DearDoc?

  • Workflow Management: 8.9/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 9.2/10 (Category avg: 8.5/10)
  • Patient Communications: 9.1/10 (Category avg: 8.8/10)

Who Is the Company Behind DearDoc?

  • Seller: Deardoc
  • Year Founded: 2019
  • HQ Location: New York, New York
  • Twitter: @getDearDoc
    40 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    128 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Medical Practice, Health, Wellness and Fitness
  • Company Size: 94% Small, 6% Medium

What Do G2 Reviewers Say About DearDoc?

AI-generated summary from verified user reviews

Pros
  • Users value the efficient patient communication of DearDoc, enhancing engagement and minimizing front desk workload.
  • Users find DearDoc to be extremely user-friendly, with seamless integration and efficient AI chat for patient engagement.
  • Users value the efficient appointment scheduling with DearDoc, ensuring no calls are missed and converting inquiries into bookings.
  • Users appreciate the instant response time of DearDoc, ensuring patient inquiries are addressed swiftly and effectively.
  • Users love how DearDoc's AI chat efficiently engages patients, swiftly answering questions and streamlining the scheduling process.
Cons
  • Users express frustration over misleading marketing, claiming deceptive sales tactics and false guarantees contributed to their dissatisfaction.
  • Users frequently face payment issues with DearDoc, including unexpected charges and inadequate support for cancellations.
  • Users report severe issues with poor customer support, experiencing delays, miscommunication, and frustrating service delivery.
  • Users experience significant billing issues with DearDoc, facing unfulfilled guarantees and unresponsive support during onboarding.
  • Users find the complex interface bewildering due to an overwhelming number of customization options.

What Are Recent G2 Reviews of DearDoc?

What Are G2 Users Discussing About DearDoc?

Intiveo

Intiveo's patient engagement software is designed to empower dental practices to enhance the patient experience. We facilitate open communication, reduce no-shows and cancellations, boost staff productivity, and increase revenue growth. Our platform improves patient engagement and loyalty through two-way chat, recall reminders, quality improvement surveys, and online review management tools. With comprehensive integrations across major PMS systems, Intiveo streamlines front-office workflows, centralizing patient engagement and communication management. Our dedicated team of experts offers personalized onboarding and ongoing support for seamless launch and scalability as your practice grows. Intiveo serves over 15,000 dental practices across North America, helping them improve their patients’ experience, streamline operations, and drive revenue growth while improving staff morale. Experience the Intiveo advantage – where dental practices flourish, and patients look forward to their visits with confidence and clarity.

Average Rating: 4.8/5.0

Total Reviews: 31

How Do G2 Users Rate Intiveo?

  • Workflow Management: 9.3/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 8.1/10 (Category avg: 8.5/10)
  • Patient Communications: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Intiveo?

  • Seller: Intiveo
  • Year Founded: 2010
  • HQ Location: Vancouver, CA
  • Twitter: @Intiveo
    183 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    62 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 84% Small, 13% Medium

What Do G2 Reviewers Say About Intiveo?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Intiveo, allowing for quick access to accurate results effortlessly.
Cons
  • Users find the long waiting time to check voicemails frustrating, impacting their overall experience with Intiveo.
  • Users find the poor call functionality frustrating, especially having to wait until 7am to check voicemails.
  • Users face unreliable communication delays, often waiting until 7am to access their voicemails.

What Are Recent G2 Reviews of Intiveo?

Tebra (previously Kareo + PatientPop)

Tebra is an all-in-one EHR and practice management platform designed for independent healthcare practices. The platform includes certified electronic health records, clinical charting, electronic prescribing, lab ordering, scheduling, billing, and claims management, telehealth, and patient engagement tools within a single, integrated system. Rather than relying on disconnected add-ons, Tebra provides native workflows that support care delivery, operations, and patient experience in one platform. The solution is purpose-built to help small and mid-sized practices improve efficiency, reduce administrative complexity, and manage day-to-day operations within one system.

Average Rating: 4.1/5.0

Total Reviews: 256

How Do G2 Users Rate Tebra (previously Kareo + PatientPop)?

  • Workflow Management: 8.1/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 8.2/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 8.2/10 (Category avg: 8.5/10)
  • Patient Communications: 8.1/10 (Category avg: 8.8/10)

Who Is the Company Behind Tebra (previously Kareo + PatientPop)?

  • Seller: Tebra
  • Company Website:
  • HQ Location: Corona del Mar, US
  • Twitter: @TebraOfficial
    11,001 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,054 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Office Manager
  • Top Industries: Medical Practice, Hospital & Health Care
  • Company Size: 86% Small, 12% Medium

What Do G2 Reviewers Say About Tebra (previously Kareo + PatientPop)?

AI-generated summary from verified user reviews

Pros
  • Users praise Tebra for its user-friendly interface, enabling efficient task completion and customizable reporting.
  • Users appreciate the user-friendly interface of Tebra, enjoying seamless integration and comprehensive features like notes AI.
  • Users praise Tebra's responsive customer support, highlighting quick resolutions and helpful video chat assistance.
  • Users commend Tebra for its efficiency, enhancing the ease of managing tasks and claims across multiple practices.
  • Users find the user-friendly interface of Tebra helpful, especially with clear documentation and customizable templates.
Cons
  • Users experience inadequate reporting with Tebra, often needing to manually compile data and encountering refresh issues.
  • Users find the inefficiency in navigating tabs and lack of timely reports frustrating, slowing down their workflow.
  • Users find limited features in Tebra, especially in reporting and customization options, impacting their experience negatively.
  • Users experience billing issues with Tebra, citing frustrations with workflow, slow claims, and patient coupon discrepancies.
  • Users find the reporting inefficient, often requiring manual data stitching and lacking necessary customizations for their needs.

What Are Recent G2 Reviews of Tebra (previously Kareo + PatientPop)?

What Are G2 Users Discussing About Tebra (previously Kareo + PatientPop)?

Doctible

In the world of healthcare software, it’s the special tools and features that set the best apart from the rest. So, what sets Doctible apart? Doctible is a top choice among healthcare providers for its intuitive patient engagement platform that helps attract new patients and keep them engaged throughout treatment. Doctible’s software features stand out with tools for online reputation management, website management, 2-way texting, reminders, traffic alerts, the smart scheduler, digital forms, patient recall, campaigns, virtual waiting room, and more. Doctors and their staff really love our smart, automated workflows for collecting online reviews and user-friendly patient tools that make booking appointments and getting to your practice on-time a breeze.

Average Rating: 4.5/5.0

Total Reviews: 18

How Do G2 Users Rate Doctible?

  • Workflow Management: 10.0/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 10.0/10 (Category avg: 8.5/10)
  • Patient Communications: 9.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Doctible?

  • Seller: PracticeTek
  • Year Founded: 2020
  • HQ Location: San Diego, US
  • Twitter: @_practiceq
    2 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    291 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Medical Practice, Hospital & Health Care
  • Company Size: 83% Small, 17% Medium

What Do G2 Reviewers Say About Doctible?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Doctible, highlighting its user-friendly platform for seamless navigation.
  • Users love the effective patient communication of Doctible, enhancing notification and engagement with their patients.
  • Users love the efficient tracking system of Doctible, which effectively notifies patients in a timely manner.
Cons
  • Users miss the absence of daily balance features in Doctible, which hampers effective tracking compared to competitors.

What Are Recent G2 Reviews of Doctible?

What Are G2 Users Discussing About Doctible?

DemandHub

DemandHub enables customer interactions that drive business results. We improve how you communicate with your customers and capture valuable feedback. This enables your team to make better decisions that drive business results and improve your customer experience.

Average Rating: 4.8/5.0

Total Reviews: 58

How Do G2 Users Rate DemandHub?

  • Workflow Management: 9.2/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 5.0/10 (Category avg: 8.5/10)
  • Patient Communications: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind DemandHub?

  • Seller: DemandHub
  • HQ Location: Mississauga, Ontario
  • Twitter: @DemandHub
  • LinkedIn® Page: www.linkedin.com
    19 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Automotive, Hospital & Health Care
  • Company Size: 95% Small, 3% Medium

What Do G2 Reviewers Say About DemandHub?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive and effective support of DemandHub, appreciating quick issue resolutions and automation.
  • Users appreciate the responsive and effective customer support of DemandHub, resolving issues quickly and efficiently.
  • Users appreciate the ease of use of DemandHub, benefiting from its automation and intuitive interface.
  • Users value the responsiveness and efficiency of DemandHub, appreciating quick issue resolution and time-saving automation.
  • Users appreciate the efficiency of DemandHub, benefiting from quick issue resolution and time-saving automation.
Cons
  • Users express a desire for a 'Dark Mode' feature in DemandHub to enhance their user experience.
  • Users regret the absence of a Dark Mode, which limits customization and usability during low-light conditions.

What Are Recent G2 Reviews of DemandHub?

What Are G2 Users Discussing About DemandHub?

Demandforce

Attract. Retain. Grow. Demandforce helps businesses automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation management, only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place. For more information, or to see a demo, visit www.demandforce.com.

Average Rating: 3.4/5.0

Total Reviews: 27

How Do G2 Users Rate Demandforce?

  • Workflow Management: 1.7/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 1.7/10 (Category avg: 8.5/10)
  • Patient Communications: 1.7/10 (Category avg: 8.8/10)

Who Is the Company Behind Demandforce?

Who Uses This Product?

  • Top Industries: Medical Practice
  • Company Size: 62% Small, 34% Medium

What Do G2 Reviewers Say About Demandforce?

AI-generated summary from verified user reviews

Pros
  • Users value Demandforce's real-time two-way texting, enhancing immediate communication and connectivity for better client interaction.
  • Users value Demandforce's real-time communication efficiency, enhancing client engagement and feedback collection seamlessly.
  • Users value the seamless integration of Demandforce for effortless client appointment requests through their website.
  • Users value the booking efficiency of Demandforce, as it simplifies appointment requests on their websites.
  • Users value the seamless survey integration with Demandforce, greatly enhancing client communication and gathering valuable feedback.
Cons
  • Users experience messaging issues with Demandforce, leading to unreliable client communication and significant confusion.
  • Users express frustration with poor customer support, citing unaddressed glitches and unresolved appointment confirmation issues.
  • Users report significant scheduling issues with Demandforce, leading to confusion and inefficiency in client communications.
  • Users experience frustrating slow speed with Demandforce, impacting appointment confirmations and communication efficiency.
  • Users are frustrated by the app instability of Demandforce, experiencing glitches that hinder effective communication and efficiency.

What Are Recent G2 Reviews of Demandforce?

What Are G2 Users Discussing About Demandforce?

DoctorLogic

DoctorLogic is an all-in-one Website Marketing Platform created exclusively for healthcare providers. The DoctorLogic software was invented to power custom-designed websites for patient acquisition, retention marketing, and practice insights that help providers connect with more people. Privately funded and based in Plano, Texas, DoctorLogic has been named to Inc. 5000’s list of Fastest Growing Companies in the United States for two consecutive years and was recently awarded Gold for Best Website Visual Appeal and Silver for Website Branding by Davey’s Awards on behalf of the Academy of Interactive & Visual Arts. DoctorLogic works with more than 3,000 healthcare providers in the field of aesthetics, dentistry, surgery, and general medical and has helped customers acquire 100+ million new website visitors with their proven experience executing medical SEO strategies that resulted in improved organic results and exceeding average conversion rates. The company’s suite of additional managed services (Social Media, Google Ads (Pay-Per-Click), Content Marketing/Blog Services, Managed Chat, and Video Production) helps provide a turn-key online marketing solution for medical practices large and small.

Average Rating: 4.1/5.0

Total Reviews: 19

How Do G2 Users Rate DoctorLogic?

  • Workflow Management: 7.6/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 6.7/10 (Category avg: 8.5/10)
  • Patient Communications: 7.0/10 (Category avg: 8.8/10)

Who Is the Company Behind DoctorLogic?

  • Seller: DoctorLogic
  • Year Founded: 2013
  • HQ Location: Plano, TX
  • Twitter: @DoctorLogicUS
    327 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    37 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Health, Wellness and Fitness
  • Company Size: 74% Small, 26% Medium

What Do G2 Reviewers Say About DoctorLogic?

AI-generated summary from verified user reviews

Cons
  • Users report numerous billing issues with DoctorLogic, including unauthorized auto-renewals and poor communication regarding contracts.
  • Users report serious payment issues with DoctorLogic, citing unexpected charges and poor communication regarding contracts.
  • Users report poor customer support, citing lack of communication and unresolved issues that affect their satisfaction.

What Are Recent G2 Reviews of DoctorLogic?

What Are G2 Users Discussing About DoctorLogic?