# Best Patient Engagement Software with Patient Portal / Patient Communication Capabilities

*By [Emma Stein](https://research.g2.com/insights/author/emma-stein)*


Patient engagement software facilitates the encouragement of a patient’s active participation in the maintenance of their health, the building of a collaborative patient-doctor relationship, and the improvement of the overall patient experience. Hospitals, medical practices, and other healthcare organizations are increasingly becoming subject to the same kinds of expectations that retail and hospitality industries deal with; as a result, patients expect compassion, acknowledgment, immediate communication, and easy access to information from their healthcare providers.

Products in the patient engagement category must offer one or more of the following functions: patient portal or patient communication, reputation management, outreach and marketing, surveys and feedback, patient education, self care management, or appointment reminder. Providing a patient portal to facilitate communication between provider and patient as well as enable active participation of the patient in regards to their own health is a major benefit of patient engagement solutions. Patient engagement software enables hospitals and clinics to practice reputation management and feedback generation, triggering a cycle of post-appointment reviews, reputation boosting, practice and provider adjustments, and overall improved patient experience. Patient engagement tools can also simplify the process of reaching out or marketing to new or referred patients, which can include the dissemination of health education information and literature. Patients with chronic care, as well as their physicians, can leverage patient engagement software to maintain their at-home or self-administered medication or therapy regimens. Some patient engagement solutions can also serve as appointment reminders, either via the patient portal or [HIPAA compliant messaging software](https://www.g2.com/categories/hipaa-compliant-messaging).

Patient engagement software can either be patient facing or physician facing, and take myriad forms—anything from a patient portal to medical online reputation management tools to patient-experience survey management capabilities. Patient engagement software equips healthcare organizations with tools to improve methods and levels of engagement. Patient engagement software can integrate with relevant technologies such as [interactive patient care systems (IPC)](https://www.g2.com/categories/interactive-patient-care-systems-ipc), [telemedicine software](https://www.g2.com/categories/telemedicine), [patient intake software](https://www.g2.com/categories/patient-intake), [EHR software](https://www.g2.com/categories/ehr), and [clinical communication and collaboration software](https://www.g2.com/categories/clinical-communication-and-collaboration).

To qualify for inclusion in the Patient Engagement category, a product must:

- Provide a method of active patient engagement such as patient portal, patient surveys, digital intake forms
- Improve or provide insight to healthcare organizations on ways to improve patient satisfaction
- Track and measure improvement of patient experience





## Top Patient Engagement Software at a Glance
| # | Product | Rating | Best For | What Users Say |
|---|---------|--------|----------|----------------|
| 1 | [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5.0 (4,027 reviews) | Automated patient review solicitation with PM integration | "[A fast way to manage your company's reviews.](https://www.g2.com/survey_responses/birdeye-review-10292900)" |
| 2 | [Weave](https://www.g2.com/products/weave-weave/reviews) | 4.6/5.0 (416 reviews) | Two-way patient texting with EHR integration | "[Real-Time Texting Transforms Office Communication](https://www.g2.com/survey_responses/weave-review-12181652)" |
| 3 | [ModMed](https://www.g2.com/products/modmed/reviews) | 4.5/5.0 (361 reviews) | Specialty EHR-integrated patient communication and recall | "[Easy-to-Use, Dependable EHR That Keeps Documentation Efficient](https://www.g2.com/survey_responses/modmed-review-12939506)" |
| 4 | [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews) | 3.7/5.0 (158 reviews) | All-in-one clinical documentation with patient portal | "[Versatile EHR for Clinical Operations, Care Coordination, and Population Health](https://www.g2.com/survey_responses/eclinicalworks-review-12750469)" |
| 5 | [Curogram](https://www.g2.com/products/curogram/reviews) | 4.8/5.0 (99 reviews) | Two-way texting with EMR-integrated appointment workflows | "[Effortless Patient Communication, Needs Better Merging](https://www.g2.com/survey_responses/curogram-review-12793642)" |
| 6 | [Adit](https://www.g2.com/products/adit/reviews) | 4.8/5.0 (90 reviews) | Two-way texting and automated appointment confirmations | "[Adit is awesome!](https://www.g2.com/survey_responses/adit-review-12921822)" |
| 7 | [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) | 4.7/5.0 (311 reviews) | Automated patient journeys with digital consents | "[An All-in-One Platform That Continues to Improve Our Practice](https://www.g2.com/survey_responses/pabau-practice-management-review-13074761)" |
| 8 | [Phreesia](https://www.g2.com/products/phreesia/reviews) | 3.9/5.0 (44 reviews) | Pre-visit intake with EHR-integrated insurance verification | "[Empowers Remote Work with Ease](https://www.g2.com/survey_responses/phreesia-review-12113577)" |
| 9 | [NexHealth](https://www.g2.com/products/nexhealth/reviews) | 4.8/5.0 (113 reviews) | EMR-integrated appointment filling and digital intake | "[Flexible Insurance, Credit Card, and Messaging Options in Nexhealth](https://www.g2.com/survey_responses/nexhealth-review-12954504)" |
| 10 | [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) | 4.7/5.0 (294 reviews) | — | "[All-In-One Platform with Room for Improvement](https://www.g2.com/survey_responses/zanda-formerly-power-diary-review-11301788)" |


## G2 Grid® for Patient Engagement Software
![G2 Grid® for Patient Engagement Software plotting products by satisfaction and market presence](https://www.g2.com/categories/patient-engagement/grids.png?focus%5B%5D=19432&focus%5B%5D=48097&focus%5B%5D=140008&focus%5B%5D=155274&focus%5B%5D=1824&focus%5B%5D=47612&focus%5B%5D=30748&focus%5B%5D=27950)
Highlighted products: Birdeye, Weave, ModMed, Curogram, eClinicalWorks, Pabau Practice Management, Phreesia, and Adit.
Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-engagement/grids.json?focus%5B%5D=birdeye&focus%5B%5D=weave-weave&focus%5B%5D=modmed&focus%5B%5D=curogram&focus%5B%5D=eclinicalworks&focus%5B%5D=pabau-practice-management&focus%5B%5D=phreesia&focus%5B%5D=adit)


## How Many Patient Engagement Software Products Does G2 Track?
**Total Products under this Category:** 404

### Category Stats (Jul 2026)
- **Average Rating**: 4.34/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product**: AbbaDox (+2.48%) - Among all products in this category, AbbaDox recorded the largest rating increase compared to last month
*Last updated: July 13, 2026*


## How Does G2 Rank Patient Engagement Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 12,400+ Authentic Reviews
- 404+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.



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---

## What Are the Top-Rated Patient Engagement Software Products in 2026?
### 1. [Certify Health](https://www.g2.com/products/certify-health/reviews)
Certify Health is an advanced cloud-based SaaS platform designed to simplify and streamline the entire patient intake process for healthcare providers. From scheduling and pre-registration to payments and EHR integration, Certify Health transforms patient engagement, eliminating the need for paper forms and manual data entry. With Certify Health, patients can easily complete their pre-registration steps online before arriving for an appointment, including inputting their demographic information, verifying insurance, and signing digital consent forms. Once at the facility, patients can check in through various interfaces, such as self-service kiosks, tablets, or mobile devices, all securely linked to the healthcare provider’s workflow. For healthcare providers, Certify Health offers a comprehensive Care Dashboard for managing appointments, processing payments, and communicating directly with patients. Additionally, the Admin Portal equips healthcare administrators with robust tools for configuring workflows, managing user access, and overseeing patient records across multiple facilities. Certify Health’s compatibility with leading EHR systems also ensures seamless integration, enabling automatic data transfer for efficient and accurate patient management. Key Features: Digital Pre-Registration & Consent: Patients can complete registration and sign consents remotely. Self-Service Kiosks & Tablets: On-site check-in options reduce wait times and streamline the intake process. Insurance & Eligibility Verification: Built-in verification tools to ensure accurate coverage and co-pay information. Payment Processing: Integrated payment options for co-pays, outstanding balances, and payment plans. Comprehensive Reporting: Detailed analytics on patient flow, wait times, and appointment metrics. EHR Integration: Seamlessly integrates with most EHR platforms to ensure data consistency and minimize manual entry. Certify Health serves healthcare organizations of all sizes, from large hospitals to specialty clinics, offering a modular, customizable system that adapts to each provider’s unique operational needs. With an emphasis on efficiency, security, and patient convenience, Certify Health helps healthcare providers create a modern, patient-centric experience that enhances staff productivity and streamlines operational workflows.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Certify Health?**

- **Workflow Management:** 10.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind Certify Health?**

- **Seller:** [Certify Global](https://www.g2.com/sellers/certify-global)
- **Year Founded:** 2012
- **HQ Location:** GAITHERSBURG, US
- **LinkedIn® Page:** https://www.linkedin.com/company/certify (81 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Enterprise


#### What Are Certify Health's Pros and Cons?

**Pros:**

- Centralization (1 reviews)
- Ease of Use (1 reviews)
- Patient Communication (1 reviews)
- Professionalism (1 reviews)
- Setup Ease (1 reviews)



### What Do G2 Reviewers Say About Certify Health?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **centralization** of Certify Health, streamlining patient and practice operations for a seamless experience.
- Users praise the **ease of use** of Certify Health, finding it simple and intuitive for managing patient operations.
- Users value the **streamlined patient communication** of Certify Health, enhancing operational efficiency and collaboration.
- Users commend the **professionalism** of Certify Health, highlighting effective collaboration and reliable support for practice operations.
- Users find Certify Health's platform offers **setup ease** by simplifying and managing operations from a single location.


#### What Are Recent G2 Reviews of Certify Health?

**"[Certify Health Streamlines Patient Operations in One Intuitive Platform](https://www.g2.com/survey_responses/certify-health-review-12371485)"**

**Rating:** 5.0/5.0 stars
*— Dan R.*

[Read full review](https://www.g2.com/survey_responses/certify-health-review-12371485)

---



### 2. [ChartLogic Patient Portal](https://www.g2.com/products/chartlogic-patient-portal/reviews)
ChartLogic Connect Patient works on any device or browser, easily engage with patients through a convenient portal to improve the overall patient experience and quality of care.


**Average Rating:** 1.5/5.0
**Total Reviews:** 1
**How Do G2 Users Rate ChartLogic Patient Portal?**

- **Workflow Management:** 3.3/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 3.3/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 3.3/10 (Category avg: 8.5/10)
- **Patient Communications:** 3.3/10 (Category avg: 8.8/10)

**Who Is the Company Behind ChartLogic Patient Portal?**

- **Seller:** [ChartLogic](https://www.g2.com/sellers/chartlogic)
- **Year Founded:** 1994
- **HQ Location:** Salt Lake City, US
- **Twitter:** @ChartLogic (678 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/chartlogic-inc-/ (24 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business




#### What Are G2 Users Discussing About ChartLogic Patient Portal?

- [What is ChartLogic Patient Portal used for?](https://www.g2.com/discussions/what-is-chartlogic-patient-portal-used-for)

### 3. [Chart Talk](https://www.g2.com/products/mighty-oak-technology-chart-talk/reviews)
Chiropractic EHR hosted in the cloud, patient engagement portal, easy to customize, speech recognition, excellent and timely support.


**Average Rating:** 3.5/5.0
**Total Reviews:** 2
**How Do G2 Users Rate Chart Talk?**

- **Workflow Management:** 6.7/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 6.7/10 (Category avg: 8.5/10)
- **Patient Communications:** 6.7/10 (Category avg: 8.8/10)

**Who Is the Company Behind Chart Talk?**

- **Seller:** [Mighty Oak Technology](https://www.g2.com/sellers/mighty-oak-technology)
- **HQ Location:** N/A
- **Twitter:** @MightyOakHIT (6 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1317531 (5 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of Chart Talk?

**"[Best Patient engagment and Management portal](https://www.g2.com/survey_responses/chart-talk-review-8789807)"**

**Rating:** 4.5/5.0 stars
*— Amar k.*

[Read full review](https://www.g2.com/survey_responses/chart-talk-review-8789807)

---



### 4. [Crelio CRM](https://www.g2.com/products/crelio-crm/reviews)
Crelio Patient Engagement is a cloud-based patient management tool that helps you upscale your patient retention strategy for more enhanced outcomes. With Crelio Patient Engagement, you can leverage a wide range of advantages, such as 1. End-To-End Patient Scheduling & Order Management 2. Branded Patient Portal & Patient App 3. Enable Promotions To Build Your Lab's Online Presence 4. End-To-End Self-Testing Kit Management 5. White-labeling & Branding 6. Website & Social Media Integration 7. Transform Your Website Into An Online Store 8. Localization & Customization 9. Patient Feedback Management Crelio Patient Engagement offers an exceptional key to dedicated patient engagement with automated patient communication. So your patients are always notified about the status of their tests, payments, and reports on time, every time. The solution supports online delivery of reports quickly and easily over email, SMS, Fax, and WhatsApp. With Crelio Patient Engagement’s feedback management feature, you can receive patient ratings and feedback about their experience to use them as good advocates or to act upon and improve.


**Average Rating:** 4.0/5.0
**Total Reviews:** 1

**Who Is the Company Behind Crelio CRM?**

- **Seller:** [CrelioHealth (formerly known as LiveHealth)](https://www.g2.com/sellers/creliohealth-formerly-known-as-livehealth)
- **Year Founded:** 2013
- **HQ Location:** 8865 Stanford Blvd 2nd floor Suite 202, Columbia, MD 21045, United States
- **Twitter:** @creliohealth (448 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3708285/ (155 employees on LinkedIn®)



#### What Are Crelio CRM's Pros and Cons?

**Pros:**

- Appointment Scheduling (1 reviews)
- Customizability (1 reviews)
- Ease of Use (1 reviews)
- Educational Resources (1 reviews)
- Efficiency (1 reviews)

**Cons:**

- Connectivity Issues (1 reviews)
- Slow Loading (1 reviews)
- Slow Performance (1 reviews)


### What Do G2 Reviewers Say About Crelio CRM?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **seamless appointment scheduling** of Crelio CRM, enhancing operational efficiency and preventing missed follow-ups.
- Users value the **customizability** of Crelio CRM, which enhances operational efficiency and improves team collaboration.
- Users appreciate the **user-friendly interface** of Crelio CRM, making it easy for staff to learn and use efficiently.
- Users praise Crelio CRM for its **comprehensive educational resources** , including video tutorials that enhance learning and usability.
- Users appreciate the **operational efficiency** of Crelio CRM, streamlining processes and enhancing management in their diagnostic centers.

**Cons:**

- Users experience **connectivity issues** with Crelio CRM, causing significant slowdowns during poor internet conditions.
- Users experience **slow loading** times with Crelio CRM, particularly affecting performance during poor internet connectivity.
- Users experience **slow performance** with Crelio CRM, particularly when internet connectivity is poor, hindering smooth operations.

#### What Are Recent G2 Reviews of Crelio CRM?

**"[Efficient CRM for Diagnostics with Superb Usability](https://www.g2.com/survey_responses/crelio-crm-review-12025804)"**

**Rating:** 4.0/5.0 stars
*— Arjun  M.*

[Read full review](https://www.g2.com/survey_responses/crelio-crm-review-12025804)

---



### 5. [Curago Health](https://www.g2.com/products/curago-health/reviews)
Founded in 2015, Curago Health is a fast-growing patient engagement company committed to improving the patient experience within the healthcare system. Curago’s powerful platform automates patient intake workflows in a patient’s native language, leveraging mobile, web, and text. Its platform scales from medical practices, community health centers, and behavioral health organizations, to hospitals and a wide range healthcare providers. Key features: -Designed for the needs of Community Health Centers -Automate Patient Intake Workflows -Pre-Registration, kiosk and contactless check-in -Pre-visit instructions and Reminders sent via email & text -Available in 8 different languages -Low Code/No Code Customizations -Automate and Take Action on Social Determinants of Health -Apple iPad based kiosk -Automate data collection for UDS -Electronic payment -Health history data collection -Smart scheduling -Broadcast Messaging -Patient Surveys -HIPAA Compliant two-way texting -Lowest Total Cost of Ownership


**Average Rating:** 3.5/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Curago Health?**

- **Workflow Management:** 8.3/10 (Category avg: 8.8/10)
- **Patient Satisfaction Management:** 6.7/10 (Category avg: 8.5/10)
- **Patient Communications:** 10.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind Curago Health?**

- **Seller:** [Curago Health](https://www.g2.com/sellers/curago-health)
- **Year Founded:** 2015
- **HQ Location:** Los Angeles, US
- **LinkedIn® Page:** https://www.linkedin.com/company/curagohealth (4 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market


#### What Are Curago Health's Pros and Cons?

**Pros:**

- Ease of Use (1 reviews)
- Time-saving (1 reviews)

**Cons:**

- Missing Features (1 reviews)


### What Do G2 Reviewers Say About Curago Health?
*AI-generated summary from verified user reviews*

**Pros:**

- Users love the **ease of use** of Curago Health, streamlining patient intake and enhancing focus on treatment.
- Users value the **time-saving pre-visit questionnaires** that enhance focus on patient care and streamline the intake process.

**Cons:**

- Users find the **missing features** in Curago Health restrict their ability to analyze patient demographics and completion rates.



### 6. [GetWell inpatient](https://www.g2.com/products/getwell-inpatient/reviews)
GetWellNetwork, Inc. is the Precision Engagement health care company. GetWellNetwork's solutions engage patients and families, empower clinicians and deliver outcomes that matter.


**Average Rating:** 4.5/5.0
**Total Reviews:** 1
**How Do G2 Users Rate GetWell inpatient?**

- **Has the product been a good partner in doing business?:** 5.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind GetWell inpatient?**

- **Seller:** [Getwell](https://www.g2.com/sellers/getwell)
- **Year Founded:** 2000
- **HQ Location:** Bethesda, Maryland, United States
- **Twitter:** @GetWellNetwork (3,078 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/getwellnetwork (406 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of GetWell inpatient?

**"[Education](https://www.g2.com/survey_responses/getwell-inpatient-review-522734)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Hospital & Health Care*

[Read full review](https://www.g2.com/survey_responses/getwell-inpatient-review-522734)

---


#### What Are G2 Users Discussing About GetWell inpatient?

- [What is GetWell inpatient used for?](https://www.g2.com/discussions/getwell-inpatient-what-is-getwell-inpatient-used-for)
- [What is GetWell inpatient used for?](https://www.g2.com/discussions/what-is-getwell-inpatient-used-for)

### 7. [HealthTap](https://www.g2.com/products/healthtap/reviews)
A user-friendly digital health system proven to engage patients and make life easier for doctors


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate HealthTap?**

- **Workflow Management:** 10.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind HealthTap?**

- **Seller:** [HealthTap](https://www.g2.com/sellers/healthtap)
- **Year Founded:** 2010
- **HQ Location:** Sunnyvale, US
- **Twitter:** @HealthTap (35,095 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/healthtap/ (159 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of HealthTap?

**"[Great health app!](https://www.g2.com/survey_responses/healthtap-review-3068600)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Health, Wellness and Fitness*

[Read full review](https://www.g2.com/survey_responses/healthtap-review-3068600)

---


#### What Are G2 Users Discussing About HealthTap?

- [What is HealthTap used for?](https://www.g2.com/discussions/what-is-healthtap-used-for)

### 8. [MediCall System](https://www.g2.com/products/medicall-system/reviews)
MediCall is a patient contact service created to streamline medical office productivity and reduce staff time on the phone.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate MediCall System?**

- **Workflow Management:** 10.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind MediCall System?**

- **Seller:** [TelTech Systems](https://www.g2.com/sellers/teltech-systems)
- **HQ Location:** Pomona, US
- **LinkedIn® Page:** https://www.linkedin.com/company/6878726 (2 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 400% Mid-Market



#### What Are Recent G2 Reviews of MediCall System?

**"[Improvement of office efficiency faster thus reduction in no shows. ](https://www.g2.com/survey_responses/medicall-system-review-2762374)"**

**Rating:** 5.0/5.0 stars
*— Adam W.*

[Read full review](https://www.g2.com/survey_responses/medicall-system-review-2762374)

---


#### What Are G2 Users Discussing About MediCall System?

- [What is MediCall System used for?](https://www.g2.com/discussions/medicall-system-what-is-medicall-system-used-for)
- [What is MediCall System used for?](https://www.g2.com/discussions/what-is-medicall-system-used-for)

### 9. [Medsolis mCompanion](https://www.g2.com/products/medsolis-mcompanion/reviews)
MEDSOLIS is a Healthcare software that is focused on creating a collaborative platform for patient management.


**Average Rating:** 2.5/5.0
**Total Reviews:** 1

**Who Is the Company Behind Medsolis mCompanion?**

- **Seller:** [Medsolis](https://www.g2.com/sellers/medsolis)
- **Year Founded:** 2012
- **HQ Location:** Frisco , US
- **Twitter:** @medSolisHealth (44 Twitter followers)
- **LinkedIn® Page:** http://www.linkedin.com/company/medsolis (23 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Enterprise





### 10. [Netsmart myHealthPointe](https://www.g2.com/products/netsmart-myhealthpointe/reviews)
Netsmart myHealthPointe is a secure web- and app-based solution that connects individuals to their treatment. myHealthPointe supports consumer-driven care by giving individuals access to their treatment information. It integrates with Netsmart EHRs so consumers can easily access their latest clinical and personal information, and stay invested in their health and recovery. The solution supports both a consumer engagement solution and a consumer check-in kiosk.


**Average Rating:** 4.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Netsmart myHealthPointe?**

- **Has the product been a good partner in doing business?:** 1.7/10 (Category avg: 8.7/10)

**Who Is the Company Behind Netsmart myHealthPointe?**

- **Seller:** [Netsmart](https://www.g2.com/sellers/netsmart-2fb67523-112f-41ce-bd3f-d4063c635f18)
- **Year Founded:** 1968
- **HQ Location:** Overland Park, KS
- **Twitter:** @netsmarttech (4,424 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/9223/ (2,727 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of Netsmart myHealthPointe?

**"[It is a functioning patient portal that meets Meaningful Use requirements, low technical maintenance](https://www.g2.com/survey_responses/netsmart-myhealthpointe-review-1409155)"**

**Rating:** 4.0/5.0 stars
*— Barry G.*

[Read full review](https://www.g2.com/survey_responses/netsmart-myhealthpointe-review-1409155)

---


#### What Are G2 Users Discussing About Netsmart myHealthPointe?

- [What is Netsmart myHealthPointe used for?](https://www.g2.com/discussions/what-is-netsmart-myhealthpointe-used-for)

### 11. [Patient Communicator](https://www.g2.com/products/patient-communicator/reviews)
Created as a way to streamline the way dental practices interact with their patients, Total Recall Solutions new Patient Communicator provides a full scheduling and patient communication system.


**Average Rating:** 4.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Patient Communicator?**

- **Patient Communications:** 10.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind Patient Communicator?**

- **Seller:** [Patient Communicator](https://www.g2.com/sellers/patient-communicator)
- **Year Founded:** 2011
- **HQ Location:** Fresh Meadows, US
- **LinkedIn® Page:** https://www.linkedin.com/company/9186725 (9 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of Patient Communicator?

**"[A good tool to use for patient appointment scheduling.](https://www.g2.com/survey_responses/patient-communicator-review-4976886)"**

**Rating:** 4.0/5.0 stars
*— Sierra W.*

[Read full review](https://www.g2.com/survey_responses/patient-communicator-review-4976886)

---


#### What Are G2 Users Discussing About Patient Communicator?

- [What is Patient Communicator used for?](https://www.g2.com/discussions/patient-communicator-what-is-patient-communicator-used-for)
- [What is Patient Communicator used for?](https://www.g2.com/discussions/what-is-patient-communicator-used-for)

### 12. [PortalConnect](https://www.g2.com/products/portalconnect/reviews)
PortalConnect is the heart of remarkable patient engagement. Patients can schedule appointments online, access their personal health record, email your practice, and even communicate in real time if they wish. Meaningful patient engagement is part of the quality care patients are looking for.


**Average Rating:** 4.5/5.0
**Total Reviews:** 1

**Who Is the Company Behind PortalConnect?**

- **Seller:** [Hello Health](https://www.g2.com/sellers/hello-health)
- **Year Founded:** 2007
- **HQ Location:** Quebec, CA
- **Twitter:** @hellohealth (5,882 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/hello-health-inc-/ (6 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Enterprise



#### What Are Recent G2 Reviews of PortalConnect?

**"[Fantastic Program](https://www.g2.com/survey_responses/portalconnect-review-5199379)"**

**Rating:** 4.5/5.0 stars
*— Vincent G.*

[Read full review](https://www.g2.com/survey_responses/portalconnect-review-5199379)

---


#### What Are G2 Users Discussing About PortalConnect?

- [What is PortalConnect used for?](https://www.g2.com/discussions/what-is-portalconnect-used-for)

### 13. [PracticeSuite](https://www.g2.com/products/practicesuite/reviews)
PracticeSuite is an end-to-end Cloud-based Medical Billing, Revenue Cycle Management, Electronic Health Record Software, Practice Portal, and Practice Marketing CRM Software.


**Average Rating:** 4.3/5.0
**Total Reviews:** 11
**How Do G2 Users Rate PracticeSuite?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind PracticeSuite?**

- **Seller:** [PracticeSuite](https://www.g2.com/sellers/practicesuite)
- **Year Founded:** 2004
- **HQ Location:** Tampa, US
- **Twitter:** @practicesuite (791 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1015243/ (220 employees on LinkedIn®)
- **Phone:** 813-607-2255

**Who Uses This Product?**
- **Top Industries:** Medical Practice
- **Company Size:** 82% Small-Business, 18% Mid-Market



#### What Are Recent G2 Reviews of PracticeSuite?

**"[PracticeSuite is Amazing!](https://www.g2.com/survey_responses/practicesuite-review-4509626)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Hospital & Health Care*

[Read full review](https://www.g2.com/survey_responses/practicesuite-review-4509626)

---

**"[Easy to use, helpdesk is very knowledgable](https://www.g2.com/survey_responses/practicesuite-review-9340687)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Mental Health Care*

[Read full review](https://www.g2.com/survey_responses/practicesuite-review-9340687)

---



### 14. [PrognoCIS](https://www.g2.com/products/prognocis/reviews)
PrognoCIS EHR by Bizmatics is a comprehensive electronic health record (EHR) solution designed to assist healthcare practices in managing clinical and administrative tasks efficiently. This cloud-based platform caters to a diverse range of healthcare providers, from solo practitioners to large multi-specialty groups, ensuring that practices of all sizes can benefit from its robust features. The primary audience for PrognoCIS EHR includes healthcare professionals seeking to optimize their workflows and improve patient care. With its fully integrated suite of tools, PrognoCIS enhances the operational efficiency of medical practices by offering functionalities such as Practice Management, Medical Billing, Telemedicine, E-Prescribing, and patient portals. These features work together to streamline processes, reduce administrative burdens, and ultimately allow healthcare providers to focus more on patient care. One of the standout aspects of PrognoCIS EHR is its commitment to incorporating cutting-edge technology. The introduction of AI-powered features, such as PrognoAI Scribe, Virtual Assistant, and Past Summary notes, exemplifies this commitment. These tools are designed to enhance productivity by automating routine tasks and providing quick access to patient information, thereby reducing the workload on healthcare providers. This not only saves time but also minimizes the risk of errors, contributing to a more efficient healthcare delivery system. Moreover, PrognoCIS EHR is built with compliance in mind, adhering to all government and CMS regulations. This focus on compliance ensures that healthcare practices can operate without the worry of regulatory issues, allowing them to concentrate on delivering high-quality patient care. The platform's reliability and scalability make it a trusted choice for practices across the nation, as it enhances operational efficiency while elevating the overall patient experience. In summary, PrognoCIS EHR is a versatile and powerful solution that addresses the diverse needs of healthcare practices. By combining advanced technology with essential EHR functionalities, it empowers providers to improve their workflows, maintain compliance, and enhance patient interactions, making it a valuable asset in the evolving landscape of healthcare.


**Average Rating:** 4.1/5.0
**Total Reviews:** 9
**How Do G2 Users Rate PrognoCIS?**

- **Workflow Management:** 8.3/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 8.3/10 (Category avg: 8.5/10)
- **Patient Communications:** 10.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind PrognoCIS?**

- **Seller:** [PrognoCIS EHR](https://www.g2.com/sellers/prognocis-ehr)
- **Company Website:** https://prognocis.com
- **Year Founded:** 2002
- **HQ Location:** Niagara Falls, New York, United States
- **Twitter:** @prognocis (933 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/bizmatics-inc (449 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Hospital & Health Care
- **Company Size:** 80% Small-Business, 20% Mid-Market


#### What Are PrognoCIS's Pros and Cons?

**Pros:**

- Ease of Use (3 reviews)
- Accessibility (2 reviews)
- Document Management (2 reviews)
- Efficiency (2 reviews)
- Billing Support (1 reviews)

**Cons:**

- Billing Issues (3 reviews)
- Poor Customer Support (2 reviews)
- Document Management (1 reviews)
- Expensive (1 reviews)
- File Management Issues (1 reviews)


### What Do G2 Reviewers Say About PrognoCIS?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** of PrognoCIS, benefiting from organized features and quick access to information.
- Users value the **accessibility** of PrognoCIS, thanks to organized categories and convenient shortcuts for efficient navigation.
- Users find the **efficient document management** of PrognoCIS crucial for quick access to patient records and billing information.
- Users commend the **efficiency** of PrognoCIS for seamless switching between EMR and billing, enhancing patient account management.
- Users value the **seamless integration** of EMR and Billing, enabling quick access to patient records and billing claims.

**Cons:**

- Users struggle with **billing issues** in PrognoCIS, leading to complicated workflows and frustrating experiences with claims.
- Users report **poor customer support** , making it challenging to resolve issues like file upload limits and billing updates.
- Users face challenges with the **5MB file size limit** when uploading documents, complicating the management process.
- Users find PrognoCIS to be **expensive** , particularly for smaller clinics with limited budgets.
- Users express frustration over the **file management issues** with PrognoCIS, particularly the 5MB upload limit and difficulties in deletion.

#### What Are Recent G2 Reviews of PrognoCIS?

**"[Prognocis: Comprehensive, Reliable Platform with Excellent Training and Support](https://www.g2.com/survey_responses/prognocis-review-12494809)"**

**Rating:** 4.0/5.0 stars
*— Jalila L.*

[Read full review](https://www.g2.com/survey_responses/prognocis-review-12494809)

---

**"[Flexible, Customizable Workflows in One All-in-One Platform](https://www.g2.com/survey_responses/prognocis-review-12438670)"**

**Rating:** 4.5/5.0 stars
*— Rebecca D.*

[Read full review](https://www.g2.com/survey_responses/prognocis-review-12438670)

---



### 15. [Push Health](https://www.g2.com/products/push-health/reviews)
Push Health enables doctors, medical providers and patients to connect virtually for concierge telemedicine care.


**Average Rating:** 3.2/5.0
**Total Reviews:** 3
**How Do G2 Users Rate Push Health?**

- **Workflow Management:** 10.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind Push Health?**

- **Seller:** [Push Health](https://www.g2.com/sellers/push-health)
- **HQ Location:** El Segundo, US
- **Twitter:** @PushHealth (328 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/8445948 (40 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 67% Small-Business, 33% Enterprise



#### What Are Recent G2 Reviews of Push Health?

**"[Great quality Care](https://www.g2.com/survey_responses/push-health-review-7933028)"**

**Rating:** 5.0/5.0 stars
*— Tia S.*

[Read full review](https://www.g2.com/survey_responses/push-health-review-7933028)

---

**"[Virtually Connect with Patients and Solve their Issues. ](https://www.g2.com/survey_responses/push-health-review-2640012)"**

**Rating:** 4.5/5.0 stars
*— Kerry W.*

[Read full review](https://www.g2.com/survey_responses/push-health-review-2640012)

---


#### What Are G2 Users Discussing About Push Health?

- [How expensive is push health?](https://www.g2.com/discussions/how-expensive-is-push-health)
- [What is push health?](https://www.g2.com/discussions/what-is-push-health)
- [What is Push Health app?](https://www.g2.com/discussions/what-is-push-health-app)

### 16. [SIS Complete](https://www.g2.com/products/sis-complete/reviews)
SIS Complete™ by Surgical Information Systems (SIS) is comprehensive ASC-specific software that streamlines practice management, clinical documentation, patient and physician engagement, business intelligence, and more. SIS has been recognized as the No. 1 ASC EHR vendor by Black Book for 11 consecutive years and honored with the Best in KLAS Award for ASC Solutions in 2026, 2025, 2023, and 2022.


**Average Rating:** 4.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate SIS Complete?**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.7/10)

**Who Is the Company Behind SIS Complete?**

- **Seller:** [Surgical Information Systems](https://www.g2.com/sellers/surgical-information-systems)
- **Year Founded:** 1996
- **HQ Location:** Alpharetta, US
- **LinkedIn® Page:** https://www.linkedin.com/company/166208 (651 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of SIS Complete?

**"[User friendly software](https://www.g2.com/survey_responses/sis-complete-review-6957063)"**

**Rating:** 4.0/5.0 stars
*— Dinesh N.*

[Read full review](https://www.g2.com/survey_responses/sis-complete-review-6957063)

---



### 17. [TouchMD](https://www.g2.com/products/touchmd/reviews)
TouchMD is a suite of patient engagement and communication apps featuring digital consent forms, clinical photography and photo management tools, in-office marketing, and an elevated virtual consultation platform. With the HIPAA-compliant myTouchMD app, patients sign documents, share photos securely, or meet their doctor from anywhere for a virtual consultation. Designed for plastic surgery, medical spas, ophthalmology, dermatology, women’s health, and dentistry, TouchMD’s apps are available individually or as a platform for iOS or Windows touchscreen and integrated with 40+ EMR and CRM systems.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate TouchMD?**

- **Workflow Management:** 10.0/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind TouchMD?**

- **Seller:** [TouchMD](https://www.g2.com/sellers/touchmd)
- **Year Founded:** 1999
- **HQ Location:** Cedar City, US
- **LinkedIn® Page:** https://www.linkedin.com/company/touchmd (32 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business


#### What Are TouchMD's Pros and Cons?

**Pros:**

- Ease of Use (1 reviews)
- Patient Communication (1 reviews)
- Setup Ease (1 reviews)
- Tracking (1 reviews)



### What Do G2 Reviewers Say About TouchMD?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find TouchMD to be **user-friendly** , streamlining patient management and enhancing the overall practice experience.
- Users find **patient communication seamless** with TouchMD, enhancing practice efficiency and patient engagement effortlessly.
- Users highlight the **easy setup** of TouchMD, making it convenient for managing practice and patient needs.
- Users appreciate the **effective tracking** capabilities of TouchMD, enhancing practice management and patient experience.


#### What Are Recent G2 Reviews of TouchMD?

**"[Effortlessly Manages Patient Consents and Photos](https://www.g2.com/survey_responses/touchmd-review-12080429)"**

**Rating:** 5.0/5.0 stars
*— Alize N.*

[Read full review](https://www.g2.com/survey_responses/touchmd-review-12080429)

---



### 18. [WebMD ONE](https://www.g2.com/products/webmd-one/reviews)
We’re WebMD Health Services, part of the WebMD family, and we’ve been designing well-being programs for employers and health plans for over 20 years. We take a thoughtful and personal approach to well-being. Our strategic partnerships, services, and solutions empower organizations to create a well-rounded program that’s built into their culture, offering their people the personalized tools and resources they need to achieve real results: better health, better happiness and better well-being for all. Our solutions begin with WebMD ONE, the industry’s most empowering well-being platform. From there, organizations can add on a variety of services and solutions—and even integrate with their other vendors—to create a well-being experience that supports their goals, culture, and populations’ needs. The goal? To inspire well-being in everyone. Segmentation is a critical element to successful well-being programs. And since our segmentation capabilities are built directly into WebMD ONE’s architecture, it’s easy to reach, message and personalize the experience to diverse groups in different ways. In other words, it’s the only well-being solution that’s truly ONE platform to empower well-being in all your people.


**Average Rating:** 5.0/5.0
**Total Reviews:** 2
**How Do G2 Users Rate WebMD ONE?**

- **Workflow Management:** 10.0/10 (Category avg: 8.8/10)
- **Patient Satisfaction Management:** 10.0/10 (Category avg: 8.5/10)
- **Patient Communications:** 10.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind WebMD ONE?**

- **Seller:** [WebMD Health Services](https://www.g2.com/sellers/webmd-health-services)
- **HQ Location:** Portland, OR
- **LinkedIn® Page:** https://www.linkedin.com/company/webmd-health-services/ (591 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of WebMD ONE?

**"[Web MD ONE is a life saver](https://www.g2.com/survey_responses/webmd-one-review-4532496)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Health, Wellness and Fitness*

[Read full review](https://www.g2.com/survey_responses/webmd-one-review-4532496)

---

**"[Wellness and health](https://www.g2.com/survey_responses/webmd-one-review-7933063)"**

**Rating:** 5.0/5.0 stars
*— Sai R.*

[Read full review](https://www.g2.com/survey_responses/webmd-one-review-7933063)

---


#### What Are G2 Users Discussing About WebMD ONE?

- [What is WebMD ONE used for?](https://www.g2.com/discussions/what-is-webmd-one-used-for)

### 19. [AccuReg](https://www.g2.com/products/accureg/reviews)
AccuReg offers a full suite of all critical front-end RCM process solutions that hospital Patient Access departments need.



**Who Is the Company Behind AccuReg?**

- **Seller:** [AccuReg Software](https://www.g2.com/sellers/accureg-software)
- **HQ Location:** Eden Prairie, Minnesota, United States
- **Twitter:** @AccuRegSoftware (393 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/optum/ (95,430 employees on LinkedIn®)






### 20. [acuPortal](https://www.g2.com/products/acuportal/reviews)
acuPortal is designed to be a next generation communication portal.



**Who Is the Company Behind acuPortal?**

- **Seller:** [AcuMedSoft](https://www.g2.com/sellers/acumedsoft)
- **Year Founded:** 2010
- **HQ Location:** N/A
- **Twitter:** @AcuMedSoft (42 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/acumedsoft (2 employees on LinkedIn®)






### 21. [Aline](https://www.g2.com/products/aline-aline/reviews)
The Aline senior living operating system tackles senior living’s most complex challenges in a single, user-friendly platform customized to support your business processes. Aline unites critical workflows— from sales and marketing, operations, leasing, billing, and payments, to resident care and accounting — which together drive occupancy and revenue growth, while enabling a better workday for staff. Purpose-built for senior living, the Aline suite includes CRM, marketing automation, contact center, leasing, billing, payments, care and medication management, quality, accounting, and business intelligence. Powerful automation, senior living designed features, an intuitive UI, mobile apps and streamlined workflows drive productivity and revenue potential, for mid to large size portfolios. Aline easily scales and features an open API that facilitates 100+ integrations and 175+ pharmacy partners. Includes 100+ built-in reports, plus custom reporting capabilities, including real-time executive dashboards and reports. Drive community and portfolio performance through operational efficiency, cost savings, and improved oversight. Aline is purpose-built for senior living, including assisted living, independent living, memory care, long-term care, and skilled nursing facilities.


**Average Rating:** 4.2/5.0
**Total Reviews:** 10
**How Do G2 Users Rate Aline?**

- **Has the product been a good partner in doing business?:** 7.3/10 (Category avg: 8.7/10)

**Who Is the Company Behind Aline?**

- **Seller:** [Aline](https://www.g2.com/sellers/aline)
- **Year Founded:** 2010
- **HQ Location:** Louisville, KY
- **LinkedIn® Page:** https://www.linkedin.com/company/alineops/ (198 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 70% Mid-Market, 30% Small-Business


#### What Are Aline's Pros and Cons?

**Pros:**

- Ease of Use (1 reviews)
- Efficiency (1 reviews)
- Time-saving (1 reviews)



### What Do G2 Reviewers Say About Aline?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** of Aline, finding it highly streamlined and efficient for obtaining metrics quickly.
- Users commend the **efficient functionality** of Aline, enabling quick access to metrics without wasting time.
- Users commend Aline for its **time-saving efficiency** , allowing quick access to metrics and seamless usability.


#### What Are Recent G2 Reviews of Aline?

**"[Aline is the best CRM product.](https://www.g2.com/survey_responses/aline-review-10322363)"**

**Rating:** 5.0/5.0 stars
*— Andy E.*

[Read full review](https://www.g2.com/survey_responses/aline-review-10322363)

---

**"[Executive Director, Glenwood Mt Zion](https://www.g2.com/survey_responses/aline-review-10322043)"**

**Rating:** 4.0/5.0 stars
*— Suzie L.*

[Read full review](https://www.g2.com/survey_responses/aline-review-10322043)

---


#### What Are G2 Users Discussing About Aline?

- [What is Enquire CRM used for?](https://www.g2.com/discussions/what-is-enquire-crm-used-for)

### 22. [Ampersand HealthSuite for Clinicians](https://www.g2.com/products/ampersand-healthsuite-for-clinicians/reviews)
A scientifically validated digital therapeutic for inflammatory conditions committed to value-based collaborations with clinicians, patients and the industry to achieve better health outcomes.



**Who Is the Company Behind Ampersand HealthSuite for Clinicians?**

- **Seller:** [Ampersand Health](https://www.g2.com/sellers/ampersand-health)
- **Year Founded:** 2019
- **HQ Location:** London, GB
- **LinkedIn® Page:** https://www.linkedin.com/company/amp1 (16 employees on LinkedIn®)






### 23. [AnodynePay](https://www.g2.com/products/anodynepay/reviews)
AnodynePay is a product of Plutus Health Inc. AnodynePay is a software solution developed to cater to the US healthcare market. It is more inclined toward the patient payment software and offers better services and experiences to them. AnodynePay helps healthcare providers with analytics, online patient payments, tracking, patient engagement solutions, etc. You can learn more about AnodynePay from here.



**Who Is the Company Behind AnodynePay?**

- **Seller:** [Calpion](https://www.g2.com/sellers/calpion)
- **Year Founded:** 2004
- **HQ Location:** Dallas, US
- **LinkedIn® Page:** https://www.linkedin.com/company/calpion-inc- (833 employees on LinkedIn®)






### 24. [AZZLY](https://www.g2.com/products/azzly/reviews)
AZZLY Rize is a top-rated addiction treatment and behavioral healthcare-specific EHR, Telehealth Ready and RCM system. We serve small, medium, and large organizations. AZZLY Rize is very customizable and scalable. Features include e-check-in, scheduling, appointment reminder, EHR, treatment plans, progress notes, outcome measurement tools, medication management, withdrawal management, e-prescribing, EPCS, PDMP, patient communication tools, and electronic billing and claims submission.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate AZZLY?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind AZZLY?**

- **Seller:** [AZZLY](https://www.g2.com/sellers/azzly)
- **Year Founded:** 2009
- **HQ Location:** Orlando, US
- **LinkedIn® Page:** https://www.linkedin.com/company/intuitivemr (28 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of AZZLY?

**"[User friendly and makes my job easier! ](https://www.g2.com/survey_responses/azzly-review-2152448)"**

**Rating:** 5.0/5.0 stars
*— Peter S.*

[Read full review](https://www.g2.com/survey_responses/azzly-review-2152448)

---


#### What Are G2 Users Discussing About AZZLY?

- [What is AZZLY used for?](https://www.g2.com/discussions/what-is-azzly-used-for)

### 25. [BettrLife](https://www.g2.com/products/bettrlife/reviews)
BettrLife is an innovative technology company that delivers a robust software solution that empowers your patients/members to take an active role in their own health and wellness through a comprehensive suite of food, nutrition and exercise tools.



**Who Is the Company Behind BettrLife?**

- **Seller:** [BettrLife](https://www.g2.com/sellers/bettrlife)
- **HQ Location:** N/A
- **Twitter:** @BettrLife (807 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)







## What Is Patient Engagement Software?

[Patient Experience Software](https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675)

## What Software Categories Are Similar to Patient Engagement Software?

- [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling)
- [Telemedicine Software](https://www.g2.com/categories/telemedicine)
- [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging)


---

## How Do You Choose the Right Patient Engagement Software?

### What You Should Know About Patient Engagement Software

### What is Patient Engagement Software?

Patient engagement software facilitates communication between health care providers and the patients they serve. These solutions are designed to improve patient satisfaction and patient experience. The software provides users with a patient portal, the ability to distribute patient surveys, and handle patient intake. Solutions in the patient engagement category offer a wide array of features, which include but are not limited to: reputation management, marketing and referral capabilities, appointment reminders, patient messaging, surveys, patient education tools, and self-care management. 

Hospitals or medical practices looking to boost their patient satisfaction, cut down on unnecessary readmissions, and streamline communication with patients should be using patient engagement tools. Patient engagement solutions provide communication channels compliant with Health Insurance Portability and Accountability Act (HIPAA) to providers and patients to boost engagement between the two parties. Patient engagement software often integrates directly with health care providers’ electronic health record (EHR).

### What are the Common Features of Patient Engagement Software?

The following are some core features within patient engagement software that can help users build better patient relationships and improve patient satisfaction:

[**Patient portal**](https://www.g2.com/categories/patient-engagement/f/patient-portal-patient-communication) **:** Patient portals allow patients to log in to see and update their health information. Implementing a patient portal can give patients a more active role in their health care. They can access their records, see past visit history, look at lab results, and more. 

[**Patient surveys**](https://www.g2.com/categories/patient-engagement/f/surveys-feedback) **:** Providers send out patient surveys to gather feedback. Direct patient feedback can give health care providers actionable steps to improve. Most solutions offer the ability to customize patient surveys, allowing providers to gather feedback relevant to their practice or hospital. Surveys can be sent automatically after a visit to ensure that every targeted patient is asked for their feedback.

[**Digital patient intake**](https://www.g2.com/categories/patient-engagement/f/digital-intake-forms) **:** Patient engagement solutions give providers the ability to handle patient intake digitally before they even step foot in the office. Patients can provide necessary information, such as health insurance information and health history. Health care providers can customize intake forms to collect all necessary information. 

**Secure messaging:** These tools give health care providers the ability to message their patients directly while maintaining HIPAA compliance. 

Other Features of Patient Engagement Software: [Appointment Reminder Capabilities](https://www.g2.com/categories/patient-engagement/f/appointment-reminder), [Engagement Measuring Capabilities](https://www.g2.com/categories/patient-engagement/f/engagement-measuring), [Integration with Wearables Capabilities](https://www.g2.com/categories/patient-engagement/f/integration-with-wearables), [IPC Systems Integration Capabilities](https://www.g2.com/categories/patient-engagement/f/ipc-systems-integration), [Online Presence Management Capabilities](https://www.g2.com/categories/patient-engagement/f/online-presence-management), [Outreach / Marketing Capabilities](https://www.g2.com/categories/patient-engagement/f/outreach-marketing), [Patient Education Capabilities](https://www.g2.com/categories/patient-engagement/f/patient-education), [Patient Feedback Management Capabilities](https://www.g2.com/categories/patient-engagement/f/patient-feedback-management), [Patient Satisfaction Management Capabilities](https://www.g2.com/categories/patient-engagement/f/patient-satisfaction-management), [Reputation Management Capabilities](https://www.g2.com/categories/patient-engagement/f/reputation-management), [Self Care Management Capabilities](https://www.g2.com/categories/patient-engagement/f/self-care-management)

### What are the Benefits of Patient Engagement Software?

**Improved patient satisfaction:** Patient satisfaction is an increasingly important metric for health care providers. Patient engagement tools help solve pain points for patients and increase the ease and efficiency with which they can interact with their health care providers. These solutions phone tag and consolidate patient interactions within a single system. Features like digital patient intake and in-app follow-up improve the patient experience making them potentially stick with the provider that gave them that experience. Health care organizations can boost patient retention by improving their patients’ satisfaction. 

**Better quality of care:** Patients can leverage patient engagement software to take a more active role in their own health, and providers can have more consistent check-ins with their patients. The increased ease of communication is particularly important in the case of patients requiring chronic care. Health care organizations can automate check-ins with these patients, sending automated appointment reminders and educational material designed to give these patients more tools to help manage their conditions. 

**Streamlined communication:** Patient engagement solutions give health care providers HIPAA compliant ways to talk directly to their patients. This communication, depending on the system, can be via email or text, and some solutions have built-in telehealth capabilities so medical professionals can conduct fully virtual visits. Certain solutions may provide the ability to automate communications, and features like automated appointment reminders may reduce no-shows.

### Who Uses Patient Engagement Software?

**Administrators:** Health care administrators use patient engagement software to schedule appointments, handle patient intake, and collect patient feedback. Some solutions may provide medical billing features or integrate with medical billing software, which administrators leverage to handle patient invoices and payments.

**Medical professionals:** Doctors, nurses, NPs, PAs, and other medical professionals use patient engagement solutions to directly message their patients. They may also use the solution to upload and share lab results or send educational material relevant to their patients. Medical professionals can use these solutions to engage with patients holistically, leveraging increased access to provide a deeper level of informed care.

**Patients:** Patients use these solutions to interact with their care providers, send required documentation, book appointments, and review historical health data. The goal of patient engagement software is to get patients more involved in their health care, so the solutions are designed with patient interaction in mind. 

#### Software Related to Patient Engagement Software

Related solutions that can be used together with patient engagement software include:

[Telemedicine software](https://www.g2.com/categories/telemedicine) **:** Patient engagement solutions often integrate with, or include the features of, telemedicine software. The combination of these two types of software can provide a near-comprehensive solution for health care providers looking to improve patient engagement.

[Patient intake software](https://www.g2.com/categories/patient-intake) **:** Patient intake functionality is a common feature of patient engagement solutions, which allows patients to fill out intake forms and provide necessary previsit information digitally.

[EHR software](https://www.g2.com/categories/ehr) **:** The EHR is the backbone of any health care providers’ tech stack. It’s because of its importance and the fact that patient engagement solutions need to access and deliver health records, the latter will offer integrations with the former. 

[HIPAA compliant messaging software](https://www.g2.com/categories/hipaa-compliant-messaging) **:** Secure messaging, or HIPAA compliant messaging in the case of health care, is a core feature of patient engagement solutions. Communication between patient and provider must be secure, and patient engagement tools provide a secure two-way, real-time communication method. 

### Challenges with Patient Engagement Software

Software solutions can come with their own set of challenges. 

**Adoption:** Product adoption is key to ensuring successful implementation. If no one uses the system, there’s no point in having it. Health care providers must be diligent about educating their employees on the patient engagement solution to drive meaningful use. In addition, organizations that purchase patient engagement solutions should build the solutions’ use into their workflows to drive adoption. As patient engagement solutions are designed to boost patient interaction, it is important to educate patients on the new system. There may be robust functionality that patients either do not know or use because of a lack of knowledge. Both problems can be addressed by educating patients on the full breadth of features a patient engagement solution offers. A large part of adoption may be whether or not the solution has a mobile app. 

**Integrations:** Proper integrations with providers’ existing health systems are necessary for patient engagement solutions to work as intended. EHR integration is the most common, but it may be valuable to ensure that the patient engagement system integrates with other parts of the tech stack. If the organization is running on a medical practice management system, the patient engagement software should integrate with it.

**Compliance:** Patient engagement software must be compliant with relevant health care regulations to be safe and effective. HIPAA compliance, which demands the protection of personal health information (PHI), is first and foremost among regulatory compliance in patient engagement systems. 

### Which Companies Should Buy Patient Engagement Software?

All health care providers interacting with patients should invest in a patient engagement solution. 

**Hospitals:** Hospitals deal with high volumes of patients. Patient engagement systems streamline intake and communication with those patients, automating interactions wherever possible consequently reducing the staff’s burden. Automation of standard interactions, like appointment reminders, can help hospitals deal with high patient volume. 

**Independent practices:** For independent practices, patient engagement is vital. Patient engagement solutions can help these providers build solid relationships with their patients.

**Multi location practices:** Building relationships and standardizing a streamlined approach to patient communication across multiple locations is much easier with patient engagement software. Multi location practices can leverage the software to drive consistent patient engagement. 

### How to Buy Patient Engagement Software

#### Requirements Gathering (RFI/RFP) for Patient Engagement Software

During the requirement gathering process, the selection team should put together the core functionality they’re looking for. The team should have an estimate of how many users they’ll have, as well as the tech literacy of those users. Patient engagement solutions offer a wide range of features, so narrowing down what is necessary and what may be a bonus is key. The health care provider may want an omnichannel solution with a mobile app to boost adoption in heavy mobile device users. Integration with existing systems should be considered at this point.

#### Compare Patient Engagement Software Products

**Create a long list**

Prospective buyers should put together a list of vendors that meet their core requirements to form their long list. They should start with a comprehensive list of features they’re looking for, from must-haves to wish list functionality. 

**Create a short list**

At this point, prospective buyers should send out RFIs and use the responses to narrow their long list down to a short list of viable solutions. The selection team should conduct in-depth research at this point and start to form informed opinions on the available options.

**Conduct demos**

At this point, the prospective buyer will demo products from the short list. During the demo stage, the buyer should ask questions about specific scenarios common to their practice or hospital. Certain solutions may be geared towards a specific type of practice, and have features for that practice type. Initial pricing conversions should take place if they haven’t already, or if the vendor’s pricing isn’t clearly outlined. 

#### Selection of Patient Engagement Software

**Choose a selection team**

Administrators, medical professionals, and systems administrators should all be involved in the selection process. Administrators and medical professionals, the users of the software, should have a say in choosing the solution that they’ll spend the most time using. Systems administrators, or tech support professionals involved in the implementation and integration of the software into the existing tech stack, should also be involved.

**Negotiation**

The selection team will have to negotiate with the vendor, weighing the price against the potential benefit of purchasing and implementing the solution.