# Best Patient Engagement Software - Page 3 *By [Emma Stein](https://research.g2.com/insights/author/emma-stein)* Patient engagement software facilitates the encouragement of a patient’s active participation in the maintenance of their health, the building of a collaborative patient-doctor relationship, and the improvement of the overall patient experience. Hospitals, medical practices, and other healthcare organizations are increasingly becoming subject to the same kinds of expectations that retail and hospitality industries deal with; as a result, patients expect compassion, acknowledgment, immediate communication, and easy access to information from their healthcare providers. Products in the patient engagement category must offer one or more of the following functions: patient portal or patient communication, reputation management, outreach and marketing, surveys and feedback, patient education, self care management, or appointment reminder. Providing a patient portal to facilitate communication between provider and patient as well as enable active participation of the patient in regards to their own health is a major benefit of patient engagement solutions. Patient engagement software enables hospitals and clinics to practice reputation management and feedback generation, triggering a cycle of post-appointment reviews, reputation boosting, practice and provider adjustments, and overall improved patient experience. Patient engagement tools can also simplify the process of reaching out or marketing to new or referred patients, which can include the dissemination of health education information and literature. Patients with chronic care, as well as their physicians, can leverage patient engagement software to maintain their at-home or self-administered medication or therapy regimens. Some patient engagement solutions can also serve as appointment reminders, either via the patient portal or [HIPAA compliant messaging software](https://www.g2.com/categories/hipaa-compliant-messaging). Patient engagement software can either be patient facing or physician facing, and take myriad forms—anything from a patient portal to medical online reputation management tools to patient-experience survey management capabilities. Patient engagement software equips healthcare organizations with tools to improve methods and levels of engagement. Patient engagement software can integrate with relevant technologies such as [interactive patient care systems (IPC)](https://www.g2.com/categories/interactive-patient-care-systems-ipc), [telemedicine software](https://www.g2.com/categories/telemedicine), [patient intake software](https://www.g2.com/categories/patient-intake), [EHR software](https://www.g2.com/categories/ehr), and [clinical communication and collaboration software](https://www.g2.com/categories/clinical-communication-and-collaboration). To qualify for inclusion in the Patient Engagement category, a product must: - Provide a method of active patient engagement such as patient portal, patient surveys, digital intake forms - Improve or provide insight to healthcare organizations on ways to improve patient satisfaction - Track and measure improvement of patient experience ## Top Patient Engagement Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5.0 (4,027 reviews) | Automated patient review solicitation with PM integration | "[A fast way to manage your company's reviews.](https://www.g2.com/survey_responses/birdeye-review-10292900)" | | 2 | [Weave](https://www.g2.com/products/weave-weave/reviews) | 4.6/5.0 (416 reviews) | Two-way patient texting with EHR integration | "[Real-Time Texting Transforms Office Communication](https://www.g2.com/survey_responses/weave-review-12181652)" | | 3 | [ModMed](https://www.g2.com/products/modmed/reviews) | 4.5/5.0 (361 reviews) | Specialty EHR-integrated patient communication and recall | "[Easy-to-Use, Dependable EHR That Keeps Documentation Efficient](https://www.g2.com/survey_responses/modmed-review-12939506)" | | 4 | [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews) | 3.7/5.0 (158 reviews) | All-in-one clinical documentation with patient portal | "[Versatile EHR for Clinical Operations, Care Coordination, and Population Health](https://www.g2.com/survey_responses/eclinicalworks-review-12750469)" | | 5 | [Curogram](https://www.g2.com/products/curogram/reviews) | 4.8/5.0 (99 reviews) | Two-way texting with EMR-integrated appointment workflows | "[Effortless Patient Communication, Needs Better Merging](https://www.g2.com/survey_responses/curogram-review-12793642)" | | 6 | [Adit](https://www.g2.com/products/adit/reviews) | 4.8/5.0 (90 reviews) | Two-way texting and automated appointment confirmations | "[Adit is awesome!](https://www.g2.com/survey_responses/adit-review-12921822)" | | 7 | [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) | 4.7/5.0 (311 reviews) | Automated patient journeys with digital consents | "[An All-in-One Platform That Continues to Improve Our Practice](https://www.g2.com/survey_responses/pabau-practice-management-review-13074761)" | | 8 | [Phreesia](https://www.g2.com/products/phreesia/reviews) | 3.9/5.0 (44 reviews) | Pre-visit intake with EHR-integrated insurance verification | "[Empowers Remote Work with Ease](https://www.g2.com/survey_responses/phreesia-review-12113577)" | | 9 | [NexHealth](https://www.g2.com/products/nexhealth/reviews) | 4.8/5.0 (113 reviews) | EMR-integrated appointment filling and digital intake | "[Flexible Insurance, Credit Card, and Messaging Options in Nexhealth](https://www.g2.com/survey_responses/nexhealth-review-12954504)" | | 10 | [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) | 4.7/5.0 (294 reviews) | — | "[All-In-One Platform with Room for Improvement](https://www.g2.com/survey_responses/zanda-formerly-power-diary-review-11301788)" | ## G2 Grid® for Patient Engagement Software ![G2 Grid® for Patient Engagement Software plotting products by satisfaction and market presence](https://www.g2.com/categories/patient-engagement/grids.png?focus%5B%5D=19432&focus%5B%5D=48097&focus%5B%5D=140008&focus%5B%5D=155274&focus%5B%5D=1824&focus%5B%5D=47612&focus%5B%5D=30748&focus%5B%5D=27950) Highlighted products: Birdeye, Weave, ModMed, Curogram, eClinicalWorks, Pabau Practice Management, Phreesia, and Adit. Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-engagement/grids.json?focus%5B%5D=birdeye&focus%5B%5D=weave-weave&focus%5B%5D=modmed&focus%5B%5D=curogram&focus%5B%5D=eclinicalworks&focus%5B%5D=pabau-practice-management&focus%5B%5D=phreesia&focus%5B%5D=adit) ## How Many Patient Engagement Software Products Does G2 Track? **Total Products under this Category:** 404 ### Category Stats (Jul 2026) - **Average Rating**: 4.34/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: AbbaDox (+2.48%) - Among all products in this category, AbbaDox recorded the largest rating increase compared to last month *Last updated: July 14, 2026* ## How Does G2 Rank Patient Engagement Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 12,400+ Authentic Reviews - 404+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Patient Engagement Software Is Best for Your Use Case? - **Leader:** [Birdeye](https://www.g2.com/products/birdeye/reviews) - **Highest Performer:** [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) - **Easiest to Use:** [Curogram](https://www.g2.com/products/curogram/reviews) - **Top Trending:** [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) - **Best Free Software:** [Birdeye](https://www.g2.com/products/birdeye/reviews) --- **Sponsored** ### HealthArc We help healthcare providers and payers manage chronic patients more effectively through an AI-driven Remote Patient Monitoring and Chronic Care Management platform. Our solution integrates seamlessly with your EHR, automates CMS-compliant billing, and delivers actionable patient insights — enabling you to improve outcomes, boost reimbursements, and reduce staff workload. With our technology, you can spend more time on care and less time on paperwork. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1651&secure%5Bchosen_at%5D=2026-07-14T11%3A38%3A52Z&secure%5Bdisplayable_resource_id%5D=1651&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1651&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1420533&secure%5Bresource_id%5D=1651&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fpatient-engagement%2Ff%2Fappointment-reminder&secure%5Btoken%5D=47230c481dbb0f1097844b908715c40dc518f8245a5bb547c81539ff4033d8c1&secure%5Burl%5D=https%3A%2F%2Fwww.healtharc.io%2F&secure%5Burl_type%5D=company_website) --- ## What Are the Top-Rated Patient Engagement Software Products in 2026? ### 1. [Paytient](https://www.g2.com/products/paytient/reviews) Paytient is the platform that gives people the power to say “yes” to care on their own terms—without fear or delay. That means members choose earlier treatment, pick up prescriptions, and stay healthier. Providers are paid in full and welcome more new patients. Employers and plans control costs. And each Paytient-powered care decision delivers data to the platform, fueling transparent insights that help strengthen benefits. This is how everyday choices add up to a Better Care Economy. Join us in building a new system that works, and cares, for everyone. **Average Rating:** 4.8/5.0 **Total Reviews:** 65 **How Do G2 Users Rate Paytient?** - **Workflow Management:** 9.3/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 9.0/10 (Category avg: 8.5/10) - **Patient Communications:** 9.4/10 (Category avg: 8.8/10) **Who Is the Company Behind Paytient?** - **Seller:** [Paytient Technologies](https://www.g2.com/sellers/paytient-technologies) - **Year Founded:** 2018 - **HQ Location:** Columbia, Missouri - **Twitter:** @PaytientApp (198 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/paytient/ (155 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Primary/Secondary Education, Hospital & Health Care - **Company Size:** 58% Mid-Market, 27% Small-Business #### What Are Paytient's Pros and Cons? **Pros:** - Customer Support (1 reviews) - Ease of Use (1 reviews) - Reporting (1 reviews) - Reporting Transparency (1 reviews) **Cons:** - Account Setup (1 reviews) - Complex Setup (1 reviews) - Messaging Issues (1 reviews) - Notification Issues (1 reviews) - Not User-Friendly (1 reviews) ### What Do G2 Reviewers Say About Paytient? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **exceptional customer support** from Paytient, which enhances their overall experience and satisfaction. - Users find Paytient to be **very easy to use** , simplifying their payment experiences significantly. - Users value the **informative reporting** capabilities of Paytient, enhancing their understanding and management of expenses. - Users value the **reporting transparency** of Paytient, which enhances their understanding of financial transactions and services. **Cons:** - Users report a **challenging account setup** with Paytient, feeling it complicates their overall experience significantly. - Users find the **initial setup complex** and not user-friendly, adding frustration to their overall experience with Paytient. - Users report significant **messaging issues** with Paytient, causing frustration and delays in accessing critical funds for expenses. - Users are frustrated by **notification issues** with Paytient, leading to unexpected card freezes and poor customer support experiences. - Users find Paytient's initial setup to be **not user-friendly** , complicating their experience and leading to dissatisfaction. #### What Are Recent G2 Reviews of Paytient? **"[Great benefit that employees love!](https://www.g2.com/survey_responses/paytient-review-7345913)"** **Rating:** 5.0/5.0 stars *— Jessie W.* [Read full review](https://www.g2.com/survey_responses/paytient-review-7345913) --- **"[This has been a wonderful resource for our organization!](https://www.g2.com/survey_responses/paytient-review-10383775)"** **Rating:** 5.0/5.0 stars *— Faith W.* [Read full review](https://www.g2.com/survey_responses/paytient-review-10383775) --- #### What Are G2 Users Discussing About Paytient? - [What is Paytient used for?](https://www.g2.com/discussions/what-is-paytient-used-for) ### 2. [DearDoc](https://www.g2.com/products/deardoc/reviews) DearDoc provides over 2,500+ doctors, physicians, and health and wellness practitioners with a suite of cloud-based tools and services designed to help doctors get more patients, run their practices more efficiently, and improve patient experience. DearDoc offers solutions for every stage of the patient journey, including an AI Smartchat, Autodialer and Review Generator, testimonial displayer, text-to-pay software, and a telemedicine platform. DearDoc also provides creative and technical support services for enhanced patient acquisition and experience including website design, SEO services, Social Media Management, and Google Integration. **Average Rating:** 4.2/5.0 **Total Reviews:** 45 **How Do G2 Users Rate DearDoc?** - **Workflow Management:** 7.4/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 7.8/10 (Category avg: 8.5/10) - **Patient Communications:** 7.8/10 (Category avg: 8.8/10) **Who Is the Company Behind DearDoc?** - **Seller:** [Deardoc](https://www.g2.com/sellers/deardoc) - **Year Founded:** 2019 - **HQ Location:** New York, New York - **Twitter:** @getDearDoc (40 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/getdeardoc/ (125 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Medical Practice, Health, Wellness and Fitness - **Company Size:** 91% Small-Business, 9% Mid-Market #### What Are DearDoc's Pros and Cons? **Pros:** - Patient Communication (7 reviews) - Ease of Use (6 reviews) - Appointment Scheduling (4 reviews) - Response Time (4 reviews) - Messaging Management (3 reviews) **Cons:** - Misleading Marketing (2 reviews) - Payment Issues (2 reviews) - Poor Customer Support (2 reviews) - Billing Issues (1 reviews) - Complex Interface (1 reviews) ### What Do G2 Reviewers Say About DearDoc? *AI-generated summary from verified user reviews* **Pros:** - Users find DearDoc's **efficient patient communication** invaluable, enhancing engagement and increasing appointment requests significantly. - Users find DearDoc to be **incredibly easy to use** , effectively managing patient interactions and increasing appointment requests. - Users value the **efficient appointment scheduling** by DearDoc, enhancing patient connections and increasing appointment requests. - Users value the **efficient response time** of DearDoc, enhancing patient engagement and increasing appointment requests. - Users appreciate the **efficient messaging management** of DearDoc, which enhances patient engagement and streamlines scheduling. **Cons:** - Users express frustration over **misleading marketing** , claiming deceptive sales tactics and false guarantees contributed to their dissatisfaction. - Users report significant **payment issues** with DearDoc, experiencing unfair charges and poor customer support during cancellation. - Users face significant challenges with **poor customer support** , experiencing delays and lack of communication throughout their dealings with DearDoc. - Users experience significant **billing issues** with DearDoc, facing unfulfilled guarantees and unresponsive support during onboarding. - Users find the **complex interface** overwhelming due to the multitude of customizable options available. #### What Are Recent G2 Reviews of DearDoc? **"[DearDoc Helps Bring in New Patients with Great Metric Insights](https://www.g2.com/survey_responses/deardoc-review-13090981)"** **Rating:** 5.0/5.0 stars *— Jeffry W.* [Read full review](https://www.g2.com/survey_responses/deardoc-review-13090981) --- **"[Efficient Referral System with Outstanding Support](https://www.g2.com/survey_responses/deardoc-review-13073114)"** **Rating:** 5.0/5.0 stars *— Jen T.* [Read full review](https://www.g2.com/survey_responses/deardoc-review-13073114) --- #### What Are G2 Users Discussing About DearDoc? - [What is DearDoc used for?](https://www.g2.com/discussions/what-is-deardoc-used-for) - 1 comment ### 3. [DrChrono by EverHealth.](https://www.g2.com/products/drchrono-by-everhealth/reviews) DrChrono by EverHealth is a comprehensive, cloud-based platform designed to modernize medical practices by integrating electronic health records (EHR), practice management, medical billing, and revenue cycle management into a single, cohesive system. Serving over 4,600 independent practices and 13,000 providers across various medical specialties, DrChrono emphasizes mobility and accessibility, allowing healthcare professionals to manage patient care seamlessly from any device, including iPads, iPhones, and web browsers. Key Features and Functionality: - Customizable EHR: Tailor clinical workflows with adaptable medical forms and templates to meet the specific needs of any practice. - Integrated Practice Management: Streamline administrative tasks such as scheduling, patient check-in, and communication within a unified platform. - Medical Billing and Revenue Cycle Management: Enhance financial operations with tools for billing, coding, and claims processing, ensuring efficient revenue management. - Telehealth Capabilities: Offer virtual consultations through secure, HIPAA-compliant video conferencing, expanding patient access to care. - Mobile Accessibility: Access patient records and manage practice operations on-the-go via native applications for iOS devices. - Robust API and Marketplace: Extend platform functionality by integrating with third-party applications and services through a comprehensive API and app marketplace. Primary Value and Solutions Provided: DrChrono addresses the challenges of modern healthcare by offering an all-in-one solution that enhances efficiency, improves patient engagement, and supports personalized care delivery. By consolidating essential practice functions into a single platform, it reduces administrative burdens, allowing providers to focus more on patient care. The platform's mobility ensures that healthcare professionals can access critical information and perform tasks from anywhere, facilitating timely and informed decision-making. Additionally, its customizable nature ensures that practices of all sizes and specialties can adapt the system to their unique workflows, promoting better health outcomes and operational success. **Average Rating:** 3.4/5.0 **Total Reviews:** 40 **How Do G2 Users Rate DrChrono by EverHealth.?** - **Workflow Management:** 9.6/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 5.5/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 10.0/10 (Category avg: 8.5/10) - **Patient Communications:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind DrChrono by EverHealth.?** - **Seller:** [EverPro](https://www.g2.com/sellers/everpro) - **Year Founded:** 2016 - **HQ Location:** Denver, US - **LinkedIn® Page:** https://www.linkedin.com/company/evercommerce/ (1,612 employees on LinkedIn®) - **Ownership:** NASDAQ: EVCM **Who Uses This Product?** - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 74% Small-Business, 28% Mid-Market #### What Are DrChrono by EverHealth.'s Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Access (1 reviews) - Affordable (1 reviews) - Customizability (1 reviews) - Efficiency (1 reviews) **Cons:** - Interface Issues (2 reviews) - Poor Customer Support (2 reviews) - Poor Navigation (2 reviews) - Software Bugs (2 reviews) - Technical Issues (2 reviews) ### What Do G2 Reviewers Say About DrChrono by EverHealth.? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** in DrChrono, enjoying the quick access to organized information for efficiency. - Users praise the **easy access to information** in DrChrono, appreciating its professional layout and quick usability. - Users value the **affordability** of DrChrono, appreciating its cost-effectiveness despite some feature limitations. - Users appreciate the **customizability** of DrChrono, finding it enhances patient tracking and financial reporting significantly. - Users appreciate the **efficiency of the reporting system** in DrChrono, enhancing patient tracking and financial management. **Cons:** - Users face **interface issues** , including limited patient search and a dated, non-intuitive UI that complicates usage. - Users report **poor customer support** with slow responses and unresolved issues affecting their overall experience. - Users find the **poor navigation** in DrChrono frustrating, as it hinders efficient use and accessibility of patient information. - Users report **significant software bugs** in DrChrono, leading to frustrating experiences and unresponsive support. - Users report **technical issues** with DrChrono, including bugs, unresponsive support, and severe functionality drawbacks. #### What Are Recent G2 Reviews of DrChrono by EverHealth.? **"[The best EHR for iOS users!](https://www.g2.com/survey_responses/drchrono-by-everhealth-review-8538859)"** **Rating:** 4.0/5.0 stars *— Chris L.* [Read full review](https://www.g2.com/survey_responses/drchrono-by-everhealth-review-8538859) --- **"[Dr. Chrono use](https://www.g2.com/survey_responses/drchrono-by-everhealth-review-11347010)"** **Rating:** 5.0/5.0 stars *— Amber L.* [Read full review](https://www.g2.com/survey_responses/drchrono-by-everhealth-review-11347010) --- #### What Are G2 Users Discussing About DrChrono by EverHealth.? - [What software does CareCloud use?](https://www.g2.com/discussions/what-software-does-carecloud-use) - [How much does DrChrono EMR cost?](https://www.g2.com/discussions/how-much-does-drchrono-emr-cost) - 1 comment - [What is DrChrono app?](https://www.g2.com/discussions/what-is-drchrono-app) - [What are the benefits of DrChrono?](https://www.g2.com/discussions/what-are-the-benefits-of-drchrono) ### 4. [Dental Intelligence](https://www.g2.com/products/dental-intelligence-dental-intelligence/reviews) Dental Intelligence delivers the only end-to-end practice performance solution in dentistry. By connecting real-time analytics with patient engagement tools, your team gains the clarity and confidence to fill schedules, boost case acceptance, and improve retention. The platform combines essential performance tracking (morning huddle reports, practice scorecards, insurance claims, collections, etc.) with integrated patient communication tools like automated appointment reminders, follow-ups, two-way texting, and online scheduling with digital forms. Everything syncs securely with your PMS through an intuitive interface that makes today easy, and tomorrow achievable. It’s the ultimate way to Practice Smarter.™ **Average Rating:** 4.4/5.0 **Total Reviews:** 56 **How Do G2 Users Rate Dental Intelligence?** - **Workflow Management:** 8.5/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 8.6/10 (Category avg: 8.5/10) - **Patient Communications:** 9.1/10 (Category avg: 8.8/10) **Who Is the Company Behind Dental Intelligence?** - **Seller:** [Dental Intelligence](https://www.g2.com/sellers/dental-intelligence) - **Company Website:** https://www.dentalintel.com - **Year Founded:** 2011 - **HQ Location:** Pleasant Grove, Utah - **Twitter:** @dental_intel (1,407 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/dental-intelligence (5 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Office Manager - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 65% Small-Business, 4% Mid-Market #### What Are Recent G2 Reviews of Dental Intelligence? **"[GOOD](https://www.g2.com/survey_responses/dental-intelligence-review-13031175)"** **Rating:** 4.5/5.0 stars [Read full review](https://www.g2.com/survey_responses/dental-intelligence-review-13031175) --- **"[I think it could be better. But i works for what we use it for.](https://www.g2.com/survey_responses/dental-intelligence-review-13095664)"** **Rating:** 4.0/5.0 stars [Read full review](https://www.g2.com/survey_responses/dental-intelligence-review-13095664) --- #### What Are G2 Users Discussing About Dental Intelligence? - [What is Modento, by Dental Intelligence used for?](https://www.g2.com/discussions/what-is-modento-by-dental-intelligence-used-for) ### 5. [Greenway Health Patient Portal](https://www.g2.com/products/greenway-health-patient-portal/reviews) Greenway Patient Portal is an intuitive online platform designed to empower patients by providing seamless access to their healthcare information and facilitating efficient communication with healthcare providers. This portal enhances patient engagement by offering 24/7 access to health records, appointment scheduling, and secure messaging, all accessible from any device. By adhering to the 21st Century Cures Act and WCAG standards, it ensures a user-friendly experience that supports transparency and compliance for Intergy and Prime Suite clients. Key Features and Functionality: - Universal Access: Patients can view their health information anytime, anywhere, using any device, screen size, or browser. - Secure Messaging: The platform offers reliable, real-time communication channels between patients and providers, including customizable reminders and notifications. - Comprehensive Health Records: Users can request appointments, access lab results, and complete online health history forms, facilitating a comprehensive view of their medical information. - Simplified Account Management: Patients can manage their accounts across multiple practices with a single login and grant health advocates access to their records when necessary. Primary Value and Solutions Provided: Greenway Patient Portal addresses the need for enhanced patient engagement and streamlined healthcare management. By providing patients with direct access to their health information and facilitating secure communication with providers, the portal reduces administrative burdens on healthcare staff and improves operational efficiency. It also supports compliance with regulatory standards, such as the 21st Century Cures Act, ensuring that healthcare practices meet transparency and quality requirements. Ultimately, the portal fosters a more connected and informed patient experience, leading to better health outcomes and increased patient satisfaction. **Average Rating:** 2.7/5.0 **Total Reviews:** 10 **How Do G2 Users Rate Greenway Health Patient Portal?** - **Workflow Management:** 5.0/10 (Category avg: 8.8/10) - **Patient Satisfaction Management:** 8.3/10 (Category avg: 8.5/10) - **Patient Communications:** 5.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Greenway Health Patient Portal?** - **Seller:** [Greenway Health](https://www.g2.com/sellers/greenway-health-69f7bde1-3d4a-4381-9afe-a16bc8a7a187) - **Year Founded:** 1977 - **HQ Location:** Tampa, FL - **Twitter:** @greenway (9,266 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/34083 (1,730 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care - **Company Size:** 70% Small-Business, 20% Enterprise #### What Are Recent G2 Reviews of Greenway Health Patient Portal? **"[Medical Assistant](https://www.g2.com/survey_responses/greenway-health-patient-portal-review-7077085)"** **Rating:** 4.0/5.0 stars *— Verified User in Medical Practice* [Read full review](https://www.g2.com/survey_responses/greenway-health-patient-portal-review-7077085) --- **"[This platform is of great help](https://www.g2.com/survey_responses/greenway-health-patient-portal-review-6892764)"** **Rating:** 4.5/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/greenway-health-patient-portal-review-6892764) --- #### What Are G2 Users Discussing About Greenway Health Patient Portal? - [Does Greenway health have an app?](https://www.g2.com/discussions/greenway-health-patient-portal-does-greenway-health-have-an-app) - [Does Greenway health have an app?](https://www.g2.com/discussions/does-greenway-health-have-an-app) - [How do you use a greenway EMR?](https://www.g2.com/discussions/greenway-health-patient-portal-how-do-you-use-a-greenway-emr) - [How do you use a greenway EMR?](https://www.g2.com/discussions/how-do-you-use-a-greenway-emr) - [What is intergy software?](https://www.g2.com/discussions/greenway-health-patient-portal-what-is-intergy-software) ### 6. [Rhinogram](https://www.g2.com/products/rhinogram-rhinogram/reviews) Rhinogram's digital communication & virtual care platform is designed for strategic healthcare facilities looking to reduce call volume, improve staff efficiency, and acquire new patients while providing empowered patient engagement and achieving high patient satisfaction. Healthcare facilities of all sizes are having to do more with less and less everyday. Rhinogram's complete engagement platform provides a market leading and innovative, AI powered, real-time communication platform, that empowers patient initiated communication and direct simple texts (SMS), multimedia texts (MMS) and live video messaging- giving healthcare facilities the ability to better engage with patients while streamlining workflows and consolidating disparate systems. **Average Rating:** 4.8/5.0 **Total Reviews:** 50 **How Do G2 Users Rate Rhinogram?** - **Workflow Management:** 9.3/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 8.9/10 (Category avg: 8.5/10) - **Patient Communications:** 9.4/10 (Category avg: 8.8/10) **Who Is the Company Behind Rhinogram?** - **Seller:** [Rhinogram](https://www.g2.com/sellers/rhinogram) - **Year Founded:** 2015 - **HQ Location:** Chattanooga, US - **Twitter:** @rhinogram (613 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/rhinogram (20 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 91% Small-Business, 8% Mid-Market #### What Are Recent G2 Reviews of Rhinogram? **"[We love Rhinogram!](https://www.g2.com/survey_responses/rhinogram-review-8131645)"** **Rating:** 5.0/5.0 stars *— Ellyn P.* [Read full review](https://www.g2.com/survey_responses/rhinogram-review-8131645) --- **"[Rhinogram patient reminders.](https://www.g2.com/survey_responses/rhinogram-review-8109603)"** **Rating:** 4.5/5.0 stars *— Verified User in Medical Practice* [Read full review](https://www.g2.com/survey_responses/rhinogram-review-8109603) --- #### What Are G2 Users Discussing About Rhinogram? - [What is Rhinogram used for?](https://www.g2.com/discussions/what-is-rhinogram-used-for) ### 7. [Axxess Home Health](https://www.g2.com/products/axxess-axxess-home-health/reviews) Axxess is the leading technology innovator for healthcare at home, providing a complete suite of software solutions for home health, home care and hospice organizations of all sizes worldwide. The complete suite from Axxess includes electronic medical records, staffing software, mobile electronic visit verification, Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys, revenue cycle management and Direct Data Entry billing solutions, while also offering home care and hospice products. Axxess Home Health, a scalable electronic medical records software and mobile app used by more than 8,000 organizations, manages human resources, administration, operations, scheduling, clinical needs and billing through a single sign-on solution and more than 40 interoperable integrations—enabling electronic referral acceptance, physician orders tracking and more. This cloud-based, HIPAA-compliant system is securely accessible on all devices, including iOS and Android. Electronic visit verification at the point of care ensures compliance, and the messaging feature facilitates care coordination between office and field staff. Reports and a Patient-Driven Groupings Model (PDGM) tool show key performance indicators, like potential Low-Utilization Payment Adjustments (LUPAs), risk of hospitalization, Request for Anticipated Payment (RAP) aging and gross margin to inform decision-making. Centralized scheduling, customizable dashboards and alerts streamline managing operations. Real-time validations, an OASIS scrubber, notes templates and an interactive wound manager in the clinical workflow shorten documentation and quality assurance times. Conduct Medicare eligibility checks, run PECOS confirmation and automate claims submissions. Maximize revenue through artificial intelligence and predictive insights that identify inconsistencies to resolve and increase clean claims. **Average Rating:** 3.9/5.0 **Total Reviews:** 97 **How Do G2 Users Rate Axxess Home Health?** - **Workflow Management:** 7.5/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 7.2/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 7.5/10 (Category avg: 8.5/10) **Who Is the Company Behind Axxess Home Health?** - **Seller:** [Axxess](https://www.g2.com/sellers/axxess) - **Company Website:** https://www.axxess.com - **Year Founded:** 2007 - **HQ Location:** Dallas, Texas - **Twitter:** @Axxess (2,446 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/axxess-consult/ (1,114 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness - **Company Size:** 67% Small-Business, 32% Mid-Market #### What Are Recent G2 Reviews of Axxess Home Health? **"[AXXESS is really great, overall we really like it.](https://www.g2.com/survey_responses/axxess-home-health-review-5346906)"** **Rating:** 4.5/5.0 stars *— Annette T.* [Read full review](https://www.g2.com/survey_responses/axxess-home-health-review-5346906) --- **"[BILLING..4 /5 stars.](https://www.g2.com/survey_responses/axxess-home-health-review-4860720)"** **Rating:** 4.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/axxess-home-health-review-4860720) --- ### 8. [Allscripts CareDirector](https://www.g2.com/products/allscripts-caredirector/reviews) Allscripts CareInMotion™ is a powerful, comprehensive, community-connected population health management platform that delivers care coordination, patient engagement, connectivity, data aggregation and analytics. It’s the only solution that addresses every element of population health — and enables you to focus on the priorities specific to your organization. **Average Rating:** 3.7/5.0 **Total Reviews:** 10 **How Do G2 Users Rate Allscripts CareDirector?** - **Workflow Management:** 6.7/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.7/10) **Who Is the Company Behind Allscripts CareDirector?** - **Seller:** [Altera Digital Health](https://www.g2.com/sellers/altera-digital-health) - **HQ Location:** N/A - **Twitter:** @AlteraHealth (19,851 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/altera-health/about/ (3,045 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care - **Company Size:** 55% Enterprise, 36% Mid-Market #### What Are Recent G2 Reviews of Allscripts CareDirector? **"[Easy to use with better options for community care](https://www.g2.com/survey_responses/allscripts-caredirector-review-4172855)"** **Rating:** 5.0/5.0 stars *— Alexis C.* [Read full review](https://www.g2.com/survey_responses/allscripts-caredirector-review-4172855) --- **"[Tool for Inquiries and Referrals](https://www.g2.com/survey_responses/allscripts-caredirector-review-1095740)"** **Rating:** 5.0/5.0 stars *— Christian E.* [Read full review](https://www.g2.com/survey_responses/allscripts-caredirector-review-1095740) --- ### 9. [Finger-Ink](https://www.g2.com/products/finger-ink/reviews) Finger-Ink is your clinic's digital receptionist. It runs patient intake and check-in for allied health clinics on Cliniko and Nookal, so your team gets their time back and every patient gets a branded, considered experience — not a generic form. Connect your PMS via API key in minutes. Build fully branded forms with visibility logic, calculation fields, body charts, consent/GDPR fields, video, and signatures - all syncing into your patient records within seconds. Then extend to a native iPad kiosk for in-clinic check-in: patients arrive, check themselves in, complete any outstanding forms, and your practitioner is notified through Cliniko's calendar automatically. Unlike web-based alternatives, Finger-Ink's iPad app is native and offline-capable, with true kiosk lockdown, no accidental refreshes, no data loss. Deep brand theming means your forms and kiosk look like an extension of your clinic, not generic software. Use custom colours, logo, and animated backgrounds that no competitor matches. Trusted by thousands of allied health professionals across Australia, New Zealand, UK, and USA. Over 1.5 million forms filled and 1 million patients checked in. 7-day free trial, no credit card required. Features: • Native iPad check-in kiosk (offline-capable, true kiosk lockdown) • Branded patient intake forms, both web delivery and in-clinic iPad • Cliniko and Nookal integration via API key (real-time sync) • Visibility logic, calculation fields, and outcome measures • Body chart fields for pain location mapping • Policy consent and data privacy compliance fields • Electronic signatures • Video embed fields for instructional content • Deep brand theming with custom colours, logo, animated backgrounds • Auto-theme generation from clinic website URL • Practitioner arrival notification via Cliniko calendar • Kiosk appointment booking and walk-in handling • Multi-form-session support with progress saves across visits Best for: • Solo practitioner replacing front-desk reception cover with an iPad kiosk • Multi-practitioner clinic automating patient intake and check-in to reduce admin load • Brand-conscious clinic upgrading from plain Cliniko forms to a fully themed patient experience • Satellite or secondary clinic location running without permanent reception staff • Clinics capturing explicit data privacy consent through policy consent fields **Average Rating:** 4.5/5.0 **Total Reviews:** 19 **How Do G2 Users Rate Finger-Ink?** - **Has the product been a good partner in doing business?:** 5.0/10 (Category avg: 8.7/10) **Who Is the Company Behind Finger-Ink?** - **Seller:** [Finger-Ink](https://www.g2.com/sellers/finger-ink) - **HQ Location:** Tauranga, New Zealand - **Twitter:** @finger_ink (21 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 68% Small-Business, 21% Mid-Market #### What Are Recent G2 Reviews of Finger-Ink? **"["Seamless Time Saver check-in platform ".](https://www.g2.com/survey_responses/finger-ink-review-8581585)"** **Rating:** 5.0/5.0 stars *— Muthoni C.* [Read full review](https://www.g2.com/survey_responses/finger-ink-review-8581585) --- **"[Finger-Ink - Best Electronic Signature Solution](https://www.g2.com/survey_responses/finger-ink-review-8235864)"** **Rating:** 4.5/5.0 stars *— Cumi M.* [Read full review](https://www.g2.com/survey_responses/finger-ink-review-8235864) --- ### 10. [Ray by Practo](https://www.g2.com/products/ray-by-practo/reviews) Ray is a practice management software that helps in managing your practice better and offering a seamless experience to your patients. **Average Rating:** 4.8/5.0 **Total Reviews:** 14 **How Do G2 Users Rate Ray by Practo?** - **Workflow Management:** 8.3/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 5.0/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 8.3/10 (Category avg: 8.5/10) - **Patient Communications:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Ray by Practo?** - **Seller:** [Practo](https://www.g2.com/sellers/practo) - **Year Founded:** 2008 - **HQ Location:** Bengaluru, IN - **LinkedIn® Page:** https://www.linkedin.com/showcase/insta-by-practo/ **Who Uses This Product?** - **Who Uses This:** Inside sales specialist - **Top Industries:** Primary/Secondary Education - **Company Size:** 80% Enterprise, 13% Mid-Market #### What Are Recent G2 Reviews of Ray by Practo? **"[Great service in a couple of clicks - I am Amazed](https://www.g2.com/survey_responses/ray-by-practo-review-5296942)"** **Rating:** 4.5/5.0 stars *— Sumanth T.* [Read full review](https://www.g2.com/survey_responses/ray-by-practo-review-5296942) --- **"[Increasing the implementation process by incorporating features](https://www.g2.com/survey_responses/ray-by-practo-review-8758585)"** **Rating:** 5.0/5.0 stars *— Mason B.* [Read full review](https://www.g2.com/survey_responses/ray-by-practo-review-8758585) --- #### What Are G2 Users Discussing About Ray by Practo? - [How does Practo work for doctors?](https://www.g2.com/discussions/how-does-practo-work-for-doctors) - [How do you use Practo rays?](https://www.g2.com/discussions/how-do-you-use-practo-rays) - [What are the features of Practo?](https://www.g2.com/discussions/what-are-the-features-of-practo) ### 11. [DoctorLogic](https://www.g2.com/products/doctorlogic/reviews) DoctorLogic is an all-in-one Website Marketing Platform created exclusively for healthcare providers. The DoctorLogic software was invented to power custom-designed websites for patient acquisition, retention marketing, and practice insights that help providers connect with more people. Privately funded and based in Plano, Texas, DoctorLogic has been named to Inc. 5000’s list of Fastest Growing Companies in the United States for two consecutive years and was recently awarded Gold for Best Website Visual Appeal and Silver for Website Branding by Davey’s Awards on behalf of the Academy of Interactive & Visual Arts. DoctorLogic works with more than 3,000 healthcare providers in the field of aesthetics, dentistry, surgery, and general medical and has helped customers acquire 100+ million new website visitors with their proven experience executing medical SEO strategies that resulted in improved organic results and exceeding average conversion rates. The company’s suite of additional managed services (Social Media, Google Ads (Pay-Per-Click), Content Marketing/Blog Services, Managed Chat, and Video Production) helps provide a turn-key online marketing solution for medical practices large and small. **Average Rating:** 4.1/5.0 **Total Reviews:** 19 **How Do G2 Users Rate DoctorLogic?** - **Workflow Management:** 7.6/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 6.7/10 (Category avg: 8.5/10) - **Patient Communications:** 7.0/10 (Category avg: 8.8/10) **Who Is the Company Behind DoctorLogic?** - **Seller:** [DoctorLogic](https://www.g2.com/sellers/doctorlogic) - **Year Founded:** 2013 - **HQ Location:** Plano, TX - **Twitter:** @DoctorLogicUS (327 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3290319/ (44 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness - **Company Size:** 74% Small-Business, 26% Mid-Market #### What Are DoctorLogic's Pros and Cons? **Cons:** - Billing Issues (1 reviews) - Payment Issues (1 reviews) - Poor Customer Support (1 reviews) ### What Do G2 Reviewers Say About DoctorLogic? *AI-generated summary from verified user reviews* **Cons:** - Users report significant **billing issues** with DoctorLogic, citing unauthorized renewals and poor communication regarding services. - Users report persistent **payment issues** , including lack of communication and unauthorized contract renewals, leading to frustration. - Users report **poor customer support** , citing lack of communication and unresolved issues with billing and services. #### What Are Recent G2 Reviews of DoctorLogic? **"[Amazing Under Pressure!](https://www.g2.com/survey_responses/doctorlogic-review-4223712)"** **Rating:** 5.0/5.0 stars *— Julie D.* [Read full review](https://www.g2.com/survey_responses/doctorlogic-review-4223712) --- **"[Doctor Logic has been a tremendous help, specifically through Covid](https://www.g2.com/survey_responses/doctorlogic-review-4342417)"** **Rating:** 5.0/5.0 stars *— Corinne H.* [Read full review](https://www.g2.com/survey_responses/doctorlogic-review-4342417) --- #### What Are G2 Users Discussing About DoctorLogic? - [What is DoctorLogic used for?](https://www.g2.com/discussions/what-is-doctorlogic-used-for) ### 12. [CarePaths EHR and Measurement Based Care](https://www.g2.com/products/carepaths-ehr-and-measurement-based-care/reviews) HIPAA Compliant & ONC-Certified cloud-based electronic health record and practice management platform with telehealth and measurement based care. Solo-practitioners or groups of all shapes and sizes can grow and manage their practice for an affordable price. Accept e-referrals and offer telehealth, FREE eligibility, claim submissions, and online payment access, E-statements, online scheduling, appointment reminders, ready-to-use clinical documentation and customizable forms, secure messaging, outcomes monitoring, and more! With the free upgrade to CarePaths Connect, clinicians can also create a Digital Front Door, allowing patients to effortlessly sign up for services and book appointments with the CarePaths Connect mobile app for patients. Patients can also use the app to engage in teletherapy, message their therapist, and complete assessments. The Automated Measurement-Based Care (MBC) feature streamlines the process of outcomes monitoring so clinicians can tailor their approach based on patient feedback for better therapy outcomes. **Average Rating:** 3.9/5.0 **Total Reviews:** 43 **How Do G2 Users Rate CarePaths EHR and Measurement Based Care?** - **Workflow Management:** 7.5/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 6.7/10 (Category avg: 8.5/10) - **Patient Communications:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind CarePaths EHR and Measurement Based Care?** - **Seller:** [CarePaths](https://www.g2.com/sellers/carepaths) - **Year Founded:** 2000 - **HQ Location:** Vero Beach, Florida - **Twitter:** @carepaths (123 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/4767143/ (10 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Mental Health Care, Hospital & Health Care - **Company Size:** 89% Small-Business, 7% Mid-Market #### What Are Recent G2 Reviews of CarePaths EHR and Measurement Based Care? **"[Really like MOST of the features and the affordability](https://www.g2.com/survey_responses/carepaths-ehr-and-measurement-based-care-review-7378056)"** **Rating:** 4.0/5.0 stars *— Heidi N.* [Read full review](https://www.g2.com/survey_responses/carepaths-ehr-and-measurement-based-care-review-7378056) --- **"[Easy to use EHR](https://www.g2.com/survey_responses/carepaths-ehr-and-measurement-based-care-review-7805619)"** **Rating:** 4.0/5.0 stars *— Katerina R.* [Read full review](https://www.g2.com/survey_responses/carepaths-ehr-and-measurement-based-care-review-7805619) --- #### What Are G2 Users Discussing About CarePaths EHR and Measurement Based Care? - [What is CarePaths EHR used for?](https://www.g2.com/discussions/what-is-carepaths-ehr-used-for) ### 13. [Doctify](https://www.g2.com/products/doctify/reviews) Doctify is a global platform built by doctors, for doctors. We are on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence. Our platform gives clinicians the tools to manage their reputation, grow their practice, and strengthen their referral networks - all in one place. Founded in 2015 and headquartered in London, Doctify operates across the UK, Ireland, Germany, Austria, the United Arab Emirates, and Australia. We are uniting the global healthcare community, one trusted connection at a time. **Average Rating:** 4.7/5.0 **Total Reviews:** 9 **How Do G2 Users Rate Doctify?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 9.2/10 (Category avg: 8.5/10) **Who Is the Company Behind Doctify?** - **Seller:** [Doctify](https://www.g2.com/sellers/doctify) - **Year Founded:** 2015 - **HQ Location:** London, GB - **Twitter:** @doctifyuk (2,681 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9177787 (181 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 44% Small-Business, 22% Enterprise #### What Are Doctify's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Customer Support (1 reviews) - Feedback Management (1 reviews) - Helpful (1 reviews) - Patient Communication (1 reviews) **Cons:** - Missing Features (1 reviews) - Review Management (1 reviews) - Update Issues (1 reviews) ### What Do G2 Reviewers Say About Doctify? *AI-generated summary from verified user reviews* **Pros:** - Users find Doctify's platform **user-friendly** , appreciating its intuitive interface and responsive customer support for seamless management. - Users appreciate the **responsive customer support** of Doctify, which significantly enhances their experience and practice management. - Users value the **effective feedback management** system of Doctify, enhancing patient connections and service improvement. - Users value how Doctify enhances **consultant visibility and trust** , aiding patients in making informed healthcare choices. - Users value the **patient communication** features of Doctify, which enhance connections and service refinement. **Cons:** - Users feel that there are **insufficient content creation opportunities** for consultants on Doctify, limiting engagement options. - Users find that **profile changes and new reviews are delayed** , leading to frustration in managing their presence. - Users experience delays with **profile updates** and visibility of reviews, impacting their overall satisfaction with Doctify. #### What Are Recent G2 Reviews of Doctify? **"[Elevated Consultant Visibility and Trust](https://www.g2.com/survey_responses/doctify-review-12133247)"** **Rating:** 4.0/5.0 stars *— PSG H.* [Read full review](https://www.g2.com/survey_responses/doctify-review-12133247) --- **"[Excellent user interface and Customer Support Enhance My Practice](https://www.g2.com/survey_responses/doctify-review-11853539)"** **Rating:** 5.0/5.0 stars *— Mike R.* [Read full review](https://www.g2.com/survey_responses/doctify-review-11853539) --- #### What Are G2 Users Discussing About Doctify? - [What is Doctify used for?](https://www.g2.com/discussions/what-is-doctify-used-for) ### 14. [DoctorConnect.net](https://www.g2.com/products/doctorconnect-net/reviews) What is DoctorConnect.net? Overview: DoctorConnect.net is a complete patient engagement and communication platform built for healthcare providers who want to automate daily operations and improve the patient experience. The system simplifies reminders, messaging, recalls, surveys, payments, and more—helping practices reduce no-shows, streamline workflows, and strengthen patient relationships. History: Family-owned and operated since 1992, DoctorConnect.net was created to bridge the communication gap between providers and patients. Over the years, it has evolved into a trusted healthcare automation platform used by practices nationwide, backed by 15+ years of HIPAA-compliant reliability and zero security violations. Key Features: ARIA Phase 1 – AI Receptionist Answers and triages patient calls 24/7, handles FAQs, and transfers callers to staff when needed. Reduces missed calls and cuts answering service costs by up to 80%. ARIA Phase 2 – AI Scheduling Automation Expands ARIA’s capabilities to manage scheduling, rescheduling, and cancellations directly inside DoctorConnect in real time. Syncs with EHR systems for a fully autonomous scheduling experience and reduces staff workload by up to 70%. Automated Appointment Reminders Sends customizable reminders via text, email, or phone to minimize no-shows and keep schedules on track. 2-Way Secure Messaging Enables quick, HIPAA-compliant communication between patients and staff through real-time text conversations. Automated Recall & No-Show Messaging Keeps patients on track for follow-ups and automatically reaches out to reschedule missed appointments. Digital Documents & Payments (RevPay) Streamlines intake forms and simplifies billing with secure online payments for copays and balances. Telehealth & Surveys Provides virtual visits and automated post-appointment surveys to improve access, feedback, and reputation management. DoctorConnect combines proven patient engagement tools with next-generation AI technology to deliver measurable ROI, reduce labor costs, and enhance patient access across every communication channel. **Average Rating:** 4.5/5.0 **Total Reviews:** 11 **How Do G2 Users Rate DoctorConnect.net?** - **Workflow Management:** 9.7/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 9.7/10 (Category avg: 8.5/10) - **Patient Communications:** 8.1/10 (Category avg: 8.8/10) **Who Is the Company Behind DoctorConnect.net?** - **Seller:** [Adtel International](https://www.g2.com/sellers/adtel-international) - **Year Founded:** 1992 - **HQ Location:** Addison, US - **Twitter:** @DoctorConnect1 (22 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/doctorconnectdotnet/ (26 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care - **Company Size:** 50% Small-Business, 42% Mid-Market #### What Are DoctorConnect.net's Pros and Cons? **Pros:** - Efficiency Improvement (2 reviews) - Patient Communication (2 reviews) - Reminders (2 reviews) - Texting Communication (2 reviews) - Time-saving (2 reviews) **Cons:** - Technical Issues (2 reviews) - Communication Issues (1 reviews) - Poor Customer Support (1 reviews) ### What Do G2 Reviewers Say About DoctorConnect.net? *AI-generated summary from verified user reviews* **Pros:** - Users love the **efficiency improvement** of DoctorConnect.net, enhancing patient communication and reducing no-show appointments significantly. - Users love the **effective patient communication** of DoctorConnect.net, enhancing engagement and reducing no-shows significantly. - Users find that **text reminders** significantly increase patient attendance and improve communication regarding appointments and paperwork. - Users love the **two-way texting communication** of DoctorConnect.net, greatly enhancing patient engagement and practice efficiency. - Users love the **time-saving features** of DoctorConnect.net, enhancing patient communication and reducing no-show appointments. **Cons:** - Users report encountering **technical issues** , requiring troubleshooting that can be challenging but is ultimately resolved by support. - Users often face **communication issues** when troubleshooting, leading to delays in resolving their concerns effectively. - Users report **poor customer support** from DoctorConnect.net, often struggling to get timely help or issue resolution. #### What Are Recent G2 Reviews of DoctorConnect.net? **"[Great Reminder System!](https://www.g2.com/survey_responses/doctorconnect-net-review-10443610)"** **Rating:** 5.0/5.0 stars *— Miranda P.* [Read full review](https://www.g2.com/survey_responses/doctorconnect-net-review-10443610) --- **"[Easy, Time-Saving Way to Connect with Health Providers](https://www.g2.com/survey_responses/doctorconnect-net-review-12670111)"** **Rating:** 5.0/5.0 stars *— Mylka M.* [Read full review](https://www.g2.com/survey_responses/doctorconnect-net-review-12670111) --- #### What Are G2 Users Discussing About DoctorConnect.net? - [What is DoctorConnect used for?](https://www.g2.com/discussions/what-is-doctorconnect-used-for) ### 15. [HealthCloud](https://www.g2.com/products/healthcloud/reviews) HealthCloud® by Veriday is a comprehensive, mobile-ready patient engagement platform designed to enhance communication between healthcare providers and patients. It streamlines internal and external communications, offering an integrated solution that replaces disparate back-office products, thereby improving patient engagement and operational efficiency. Key Features and Functionality: - Mobile-Ready Website Development: Create responsive websites accessible on various devices, ensuring patients can access information anytime, anywhere. - Search Engine Optimization : Enhance online visibility to attract and retain patients by optimizing website content for search engines. - Content Marketing: Develop and distribute relevant content to educate and engage patients, fostering stronger relationships. - Email Newsletter Marketing: Send personalized, HIPAA-compliant email communications to keep patients informed about health updates and services. - Social Media Management: Manage social media platforms to engage with patients and share valuable health information. - Brand Management: Maintain a consistent brand identity across all digital channels to build trust and recognition. - Analytics: Monitor and analyze patient engagement metrics to refine strategies and improve outcomes. - HIPAA-Compliant Messaging, Scheduling, and Payment: Securely communicate with patients, manage appointments, and process payments in compliance with HIPAA regulations. Primary Value and Solutions Provided: HealthCloud® empowers healthcare organizations to enhance patient engagement by providing a unified platform that simplifies communication and marketing efforts. By integrating various tools into a single solution, it reduces costs, ensures compliance with healthcare regulations, and enables providers to deliver personalized care. The platform's comprehensive suite of features addresses common challenges in patient engagement, such as fragmented communication channels and inefficient processes, ultimately leading to improved patient satisfaction and better health outcomes. **Average Rating:** 4.0/5.0 **Total Reviews:** 7 **How Do G2 Users Rate HealthCloud?** - **Workflow Management:** 8.3/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 3.3/10 (Category avg: 8.5/10) - **Patient Communications:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind HealthCloud?** - **Seller:** [Veriday](https://www.g2.com/sellers/veriday) - **Year Founded:** 2012 - **HQ Location:** Mississauga - **Twitter:** @VeridayHQ (740 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/veriday/ (72 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 57% Mid-Market, 29% Enterprise #### What Are HealthCloud's Pros and Cons? **Pros:** - Communication Efficiency (2 reviews) - Ease of Use (2 reviews) - Product Satisfaction (2 reviews) - Time-saving (2 reviews) - Centralization (1 reviews) **Cons:** - Not User-Friendly (2 reviews) - Slow Loading (2 reviews) - Difficult Navigation (1 reviews) - User Discomfort (1 reviews) ### What Do G2 Reviewers Say About HealthCloud? *AI-generated summary from verified user reviews* **Pros:** - Users value the **communication efficiency** of HealthCloud, enhancing workflows and collaboration across teams effectively. - Users value the **ease of use** of HealthCloud, facilitating streamlined workflows and enhanced productivity through efficient information management. - Users appreciate the **centralized organization of patient information** in HealthCloud, enhancing efficiency and productivity across teams. - Users appreciate the **time-saving benefits** of HealthCloud, efficiently managing workflows and enhancing productivity through centralized information. - Users appreciate the **centralized system** of HealthCloud, enhancing workflow management and team coordination for better productivity. **Cons:** - Users find HealthCloud **not user-friendly** due to slow performance and unintuitive navigation, making tasks feel tedious. - Users experience **slow loading times** with HealthCloud, making navigation feel tedious and tasks more time-consuming. - Users find **difficult navigation** in HealthCloud can slow down tasks and hinder overall user experience. - Users find the **slow performance and complexity** of HealthCloud frustrating, especially for newcomers navigating the system. #### What Are Recent G2 Reviews of HealthCloud? **"[Good integrative platform](https://www.g2.com/survey_responses/healthcloud-review-9043123)"** **Rating:** 4.0/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/healthcloud-review-9043123) --- **"[Centralized Health Data for Seamless, Efficient Care](https://www.g2.com/survey_responses/healthcloud-review-12107648)"** **Rating:** 5.0/5.0 stars *— Ruby Ann G.* [Read full review](https://www.g2.com/survey_responses/healthcloud-review-12107648) --- ### 16. [Omada Health](https://www.g2.com/products/omada-health/reviews) Omada empowers people to achieve their health goals through sustainable lifestyle change. **Average Rating:** 4.4/5.0 **Total Reviews:** 10 **How Do G2 Users Rate Omada Health?** - **Patient Satisfaction Management:** 6.7/10 (Category avg: 8.5/10) - **Patient Communications:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Omada Health?** - **Seller:** [Omada Health](https://www.g2.com/sellers/omada-health) - **Year Founded:** 2011 - **HQ Location:** San Francisco, CA - **Twitter:** @omadahealth (9,077 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/omada-health/ (986 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 40% Small-Business, 30% Enterprise #### What Are Recent G2 Reviews of Omada Health? **"[Better than I could've imagined](https://www.g2.com/survey_responses/omada-health-review-7967124)"** **Rating:** 5.0/5.0 stars *— Verified User in Financial Services* [Read full review](https://www.g2.com/survey_responses/omada-health-review-7967124) --- **"[One stop for all](https://www.g2.com/survey_responses/omada-health-review-7884821)"** **Rating:** 5.0/5.0 stars *— Shashi R.* [Read full review](https://www.g2.com/survey_responses/omada-health-review-7884821) --- #### What Are G2 Users Discussing About Omada Health? - [How do you use Omada Health?](https://www.g2.com/discussions/how-do-you-use-omada-health) - [Is the Omada program good?](https://www.g2.com/discussions/is-the-omada-program-good) - [What do you get with Omada?](https://www.g2.com/discussions/what-do-you-get-with-omada) ### 17. [Profi](https://www.g2.com/products/profi/reviews) Profi is an all-in-one operating platform for professional service providers incl. coaches, consultants, trainers, therapists, and others. Built for professional service providers, Profi helps you easily streamline all operations and grow your business more efficiently. Trusted by 1000+ professionals, Profi allows you to: - Save 140 hours per year by automating busywork - Easily impress clients by providing a differentiating experience - Expand your business offerings You can use Profi as a solo provider, as a team of professionals, or as a business. Common use cases: - Schedule 1:1 and group coaching sessions with clients - Run sessions through built-in video conferencing tool or Zoom - Create and sell courses/programs - Track your clients' progress and engage them with forms - Charge membership or subscription fees - Get paid for sessions and other services through a unified billing system **Average Rating:** 4.7/5.0 **Total Reviews:** 74 **How Do G2 Users Rate Profi?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.7/10) **Who Is the Company Behind Profi?** - **Seller:** [Profi](https://www.g2.com/sellers/profi) - **Year Founded:** 2021 - **HQ Location:** Los Angeles, CA - **Twitter:** @Profi_io (96 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/profi-io/ (23 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising, Professional Training & Coaching - **Company Size:** 85% Small-Business, 14% Mid-Market #### What Are Profi's Pros and Cons? **Pros:** - Ease of Use (6 reviews) - Customer Support (5 reviews) - Features (5 reviews) - All-in-one Solution (4 reviews) - Intuitive (4 reviews) **Cons:** - Limited Features (2 reviews) - Call Issues (1 reviews) - Lack of Customization (1 reviews) - Lack of Features (1 reviews) - Limited Customization (1 reviews) ### What Do G2 Reviewers Say About Profi? *AI-generated summary from verified user reviews* **Pros:** - Users find Profi to be **very easy to use** , appreciating the simplicity and excellent support provided by the team. - Users praise the **amazing customer support** from Profi, highlighting quick responses and dedicated assistance throughout their journey. - Users praise the **excellent support and flexibility** of Profi, facilitating seamless coaching program integration and user experience. - Users praise the **all-in-one solution** of Profi, streamlining workflows and enhancing coaching program management effortlessly. - Users love the **intuitive design** of Profi, making it easy to manage coaching programs efficiently. **Cons:** - Users find the **limited features** of Profi frustrating, particularly regarding customization and assessment question order. - Users note the lack of **telephone support** for Profi, relying mainly on email for assistance. - Users desire more **customization options** in Profi, hoping for enhanced branding and event features. - Users are frustrated by the **lack of re-ordering questions** in assessments, though support plans to address this soon. - Users desire **greater branding and customization** options in Profi to enhance their overall experience and personal touch. #### What Are Recent G2 Reviews of Profi? **"[Scheduling & Software upgrades, Customer Support/Onboarding team](https://www.g2.com/survey_responses/profi-review-11546512)"** **Rating:** 4.5/5.0 stars *— Lisa A.* [Read full review](https://www.g2.com/survey_responses/profi-review-11546512) --- **"[Cleanest, easiest to use coaching software I've tried.](https://www.g2.com/survey_responses/profi-review-10921879)"** **Rating:** 5.0/5.0 stars *— adam v.* [Read full review](https://www.g2.com/survey_responses/profi-review-10921879) --- #### What Are G2 Users Discussing About Profi? - [What is Profi (formerly awarenow) used for?](https://www.g2.com/discussions/what-is-profi-formerly-awarenow-used-for) - 1 upvote ### 18. [Rectangle Health](https://www.g2.com/products/rectangle-health/reviews) A leader in innovative healthcare technology for over 30 years, Rectangle Health is a trusted partner to more than 40,000 healthcare providers. The company’s comprehensive platform, Practice Management Bridge®, streamlines daily business operations including communications and engagement, payments and reimbursements, and office compliance. Customers of all sizes, in all sectors of healthcare, rely on Rectangle Health’s easy-to-use, scalable software to deliver a measurable increase in productivity and profitability, while improving patient experience. **Average Rating:** 4.6/5.0 **Total Reviews:** 114 **How Do G2 Users Rate Rectangle Health?** - **Workflow Management:** 8.3/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 10.0/10 (Category avg: 8.5/10) - **Patient Communications:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Rectangle Health?** - **Seller:** [Rectangle Health](https://www.g2.com/sellers/rectangle-health) - **Company Website:** https://www.rectanglehealth.com/ - **Year Founded:** 1993 - **HQ Location:** Valhalla, NY - **Twitter:** @rectanglehealth (313 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/rectanglehealth (314 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Office Manager - **Top Industries:** Medical Practice, Health, Wellness and Fitness - **Company Size:** 94% Small-Business, 7% Mid-Market #### What Are Rectangle Health's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Payment Processing (3 reviews) - Customer Engagement (2 reviews) - Customer Support (2 reviews) - Easy Setup (2 reviews) **Cons:** - Payment Issues (3 reviews) - Connectivity Issues (2 reviews) - Expensive (2 reviews) - Technical Issues (2 reviews) - Cost Increase (1 reviews) ### What Do G2 Reviewers Say About Rectangle Health? *AI-generated summary from verified user reviews* **Pros:** - Users find Rectangle Health's **ease of use** exceptional, ensuring efficient payment collection and effortless onboarding. - Users highlight the **efficient payment processing** of Rectangle Health, ensuring seamless collection and engagement in healthcare. - Users highly value the **effective customer engagement** provided by Rectangle Health, enhancing payment processing and satisfaction. - Users praise the **excellent customer support** of Rectangle Health, highlighting ease of payment handling and satisfaction. - Users find the **easy setup** of Rectangle Health enhances payment collection and ensures quick onboarding without struggles. **Cons:** - Users experience **payment issues** with Rectangle Health, including connectivity problems and fluctuating costs complicating financial management. - Users experience **connectivity issues** with Rectangle Health, often facing disconnections during crucial payment processes. - Users find the **high costs** of Rectangle Health challenging, complicating financial management and long-term commitments. - Users struggle with **technical connectivity problems** in Rectangle Health, impacting payment processing and overall efficiency. - Users face **cost increases** with Rectangle Health, complicating financial management and budgeting for services. #### What Are Recent G2 Reviews of Rectangle Health? **"[It has been nice](https://www.g2.com/survey_responses/rectangle-health-review-11323392)"** **Rating:** 4.0/5.0 stars *— Verified User in Staffing and Recruiting* [Read full review](https://www.g2.com/survey_responses/rectangle-health-review-11323392) --- **"[So easy to use!](https://www.g2.com/survey_responses/rectangle-health-review-11715422)"** **Rating:** 5.0/5.0 stars *— megan r.* [Read full review](https://www.g2.com/survey_responses/rectangle-health-review-11715422) --- #### What Are G2 Users Discussing About Rectangle Health? - [What is ReminderCall used for?](https://www.g2.com/discussions/what-is-remindercall-used-for) - 1 comment - [What is Rectangle Health used for?](https://www.g2.com/discussions/what-is-rectangle-health-used-for) - 1 comment ### 19. [WaitWell](https://www.g2.com/products/waitwell/reviews) WaitWell is a secure, scalable platform for queue management and appointment scheduling that helps organizations improve customer flow and service delivery across single or multi-location operations. Customers can book appointments or join virtual queues through QR codes, web, SMS, or kiosks, receiving real-time updates and turn notifications for a smoother experience. Staff have access to real-time dashboards and AI-powered insights, including an AI chatbot that can assist customers. These tools help teams quickly spot bottlenecks, optimize staffing, and improve overall operational efficiency. With secure payment processing, open API integrations (CRM, EHR, and more), and HIPAA/SOC 2 compliance, WaitWell simplifies operations while delivering smarter, more responsive service experiences. **Average Rating:** 4.7/5.0 **Total Reviews:** 98 **How Do G2 Users Rate WaitWell?** - **Workflow Management:** 8.3/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 3.3/10 (Category avg: 8.5/10) - **Patient Communications:** 3.3/10 (Category avg: 8.8/10) **Who Is the Company Behind WaitWell?** - **Seller:** [WaitWell Inc.](https://www.g2.com/sellers/waitwell-inc) - **Company Website:** https://waitwellsoftware.com - **Year Founded:** 2020 - **HQ Location:** Calgary, Canada - **Twitter:** @WaitWell2 (90 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/waitwell (16 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Triage Specialist - **Top Industries:** Higher Education, Education Management - **Company Size:** 50% Small-Business, 28% Mid-Market #### What Are WaitWell's Pros and Cons? **Pros:** - Ease of Use (33 reviews) - Customer Support (18 reviews) - Easy Setup (17 reviews) - User-Friendly (17 reviews) - Positive Experiences (12 reviews) **Cons:** - Data Inaccuracy (5 reviews) - Limited Customization (5 reviews) - Missing Features (5 reviews) - Customization Difficulty (4 reviews) - Difficult Navigation (3 reviews) ### What Do G2 Reviewers Say About WaitWell? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of WaitWell, enhancing their daily check-in processes with simple integration and navigation. - Users praise WaitWell for its **exceptional customer support** , noting quick responses and responsiveness to enhancement suggestions. - Users commend WaitWell for its **easy setup** , ensuring a smooth experience for both staff and students. - Users praise the **user-friendly interface** of WaitWell, making it easy for staff and students to navigate. - Users highlight the **ease of setup and implementation** of WaitWell, leading to a smooth experience for staff and patients. **Cons:** - Users experience **data inaccuracy** with wait times, especially during busy periods, leading to frustration in scheduling. - Users find **limited customization** in WaitWell, wishing for tailored settings and branding to enhance their experience. - Users note the **missing features** like improved queue management and visibility, making setup and patient tracking cumbersome. - Users face **customization difficulties** with WaitWell, wishing for more tailored options for different clinical locations and services. - Users express frustration with **difficult navigation** , finding it hard to manage queues and settings without proper guidance. #### What Are Recent G2 Reviews of WaitWell? **"[Smooth transition with a short learning curve and strong day-to-day usability](https://www.g2.com/survey_responses/waitwell-review-12549682)"** **Rating:** 4.0/5.0 stars *— Diana B.* [Read full review](https://www.g2.com/survey_responses/waitwell-review-12549682) --- **"[Feature Rich, Affordable Solution to QMS](https://www.g2.com/survey_responses/waitwell-review-8868854)"** **Rating:** 5.0/5.0 stars *— Matthew C.* [Read full review](https://www.g2.com/survey_responses/waitwell-review-8868854) --- ### 20. [Doxer.io](https://www.g2.com/products/doxer-io/reviews) Doxer.io is a free all-in-one medical records management system for healthcare providers. **Average Rating:** 4.4/5.0 **Total Reviews:** 18 **How Do G2 Users Rate Doxer.io?** - **Workflow Management:** 8.8/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 7.5/10 (Category avg: 8.5/10) - **Patient Communications:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Doxer.io?** - **Seller:** [Doxer Medical Technologies LTD.](https://www.g2.com/sellers/doxer-medical-technologies-ltd) - **HQ Location:** Tel Aviv - **LinkedIn® Page:** https://www.linkedin.com/company/doxerio/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 44% Small-Business #### What Are Doxer.io's Pros and Cons? **Pros:** - Ease of Use (7 reviews) - Patient Care (5 reviews) - User Interface (5 reviews) - User Interface Design (5 reviews) - Simple (4 reviews) **Cons:** - Inadequate Reporting (3 reviews) - Limited Features (3 reviews) - Missing Features (3 reviews) - Expensive (2 reviews) - Inefficient Reporting (2 reviews) ### What Do G2 Reviewers Say About Doxer.io? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Doxer.io, making clinical record management accessible for everyone. - Users appreciate the **easy access to patient histories and treatment plans** that enhance care management and efficiency. - Users appreciate the **user-friendly interface** of Doxer.io, making it ideal for managing medical records effortlessly. - Users praise Doxer.io for its **intuitive and user-friendly interface** , making it ideal for managing medical records easily. - Users appreciate the **simple user-friendly interface** of Doxer.io, making it ideal for managing medical records effortlessly. **Cons:** - Users find Doxer.io's **inadequate reporting** limits optimization of workflows and lacks essential features for efficiency. - Users note the **limited features** of Doxer.io hinder efficiency and flexibility in managing workflow and reporting needs. - Users note the **missing features** in Doxer.io, emphasizing the need for advanced customization and enhanced reporting capabilities. - Users find the **pricing to be a bit expensive** for the features and storage provided by Doxer.io. - Users find Doxer.io's **inefficient reporting** capabilities hinder their ability to optimize patient care effectively. #### What Are Recent G2 Reviews of Doxer.io? **"[The software that manages all the business tasks, projects and documents](https://www.g2.com/survey_responses/doxer-io-review-11333615)"** **Rating:** 4.5/5.0 stars *— Shruti S.* [Read full review](https://www.g2.com/survey_responses/doxer-io-review-11333615) --- **"[A platform that helps us in working with team collaboration and workflow management](https://www.g2.com/survey_responses/doxer-io-review-11397548)"** **Rating:** 4.0/5.0 stars *— Kriti K.* [Read full review](https://www.g2.com/survey_responses/doxer-io-review-11397548) --- ### 21. [ExpertBox](https://www.g2.com/products/expertbox/reviews) ExpertBox is end-to-end HIPAA-compliant telemedicine software that allows you to provide top-notch telemedicine services, automate your workflow, reduce administrative tasks, go paperless, manage your practice seamlessly and build long-lasting relationships with your patients. With ExpertBox you can: -Manage your availability -Let patients book appointments with you online 24/7 -Get patient details upfront -Deliver virtual care via HD video calls -Tackle critical issues on the go via chat -Manage patient-related data and documents -Take control of your staff -Send automated appointment reminders to patients -Send customizable automated invoices -Let your patients sign service agreements before appointments -Get online payments -Access your financial history -Collect feedback from your patients **Average Rating:** 4.2/5.0 **Total Reviews:** 11 **How Do G2 Users Rate ExpertBox?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10) **Who Is the Company Behind ExpertBox?** - **Seller:** [GO CONSULTED](https://www.g2.com/sellers/go-consulted) - **Year Founded:** 2007 - **HQ Location:** Newark, Delaware - **LinkedIn® Page:** https://www.linkedin.com/company/go-consulting-services/ (15 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 73% Mid-Market, 27% Small-Business #### What Are ExpertBox's Pros and Cons? **Pros:** - Ease of Use (1 reviews) - Easy Integration (1 reviews) - Scheduling Ease (1 reviews) **Cons:** - Glitches (1 reviews) - Poor Call Quality (1 reviews) ### What Do G2 Reviewers Say About ExpertBox? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of ExpertBox, making client consultations and bookings straightforward and efficient. - Users appreciate the **easy integration** of ExpertBox, enabling a seamless booking process for online consultations. - Users value the **seamless booking process** of ExpertBox, enhancing their online consultation experience effortlessly. **Cons:** - Users experience **video conferencing lags** that disrupt calls and hinder overall ease of use with ExpertBox. - Users experience **poor call quality** with lag during video conferences, disrupting communication and overall usability. #### What Are Recent G2 Reviews of ExpertBox? **"[Decent Video Conferencing Software](https://www.g2.com/survey_responses/expertbox-review-6627104)"** **Rating:** 4.5/5.0 stars *— Bhavya M.* [Read full review](https://www.g2.com/survey_responses/expertbox-review-6627104) --- **"[Video conferencing at its best](https://www.g2.com/survey_responses/expertbox-review-5021517)"** **Rating:** 4.5/5.0 stars *— Fraz A.* [Read full review](https://www.g2.com/survey_responses/expertbox-review-5021517) --- #### What Are G2 Users Discussing About ExpertBox? - [What is ExpertBox used for?](https://www.g2.com/discussions/what-is-expertbox-used-for) ### 22. [MEDHOST](https://www.g2.com/products/medhost/reviews) MEDHOST is a provider of market-leading enterprise, departmental and healthcare engagement solutions. **Average Rating:** 3.5/5.0 **Total Reviews:** 6 **How Do G2 Users Rate MEDHOST?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10) **Who Is the Company Behind MEDHOST?** - **Seller:** [MEDHOST](https://www.g2.com/sellers/medhost) - **Year Founded:** 1984 - **HQ Location:** Franklin, TN - **Twitter:** @MEDHOSTinc (796 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/32798/ (534 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 83% Mid-Market, 17% Enterprise #### What Are Recent G2 Reviews of MEDHOST? **"[Medhost usage as a scribe](https://www.g2.com/survey_responses/medhost-review-448977)"** **Rating:** 4.5/5.0 stars *— Viridiana S.* [Read full review](https://www.g2.com/survey_responses/medhost-review-448977) --- **"[Excellent system](https://www.g2.com/survey_responses/medhost-review-1811005)"** **Rating:** 4.5/5.0 stars *— Ricardo C.* [Read full review](https://www.g2.com/survey_responses/medhost-review-1811005) --- ### 23. [PracticeBeat](https://www.g2.com/products/practicebeat/reviews) PracticeBeat is a cost-effective, software-powered one-stop solution providing all the tools necessary to attract and convert more patients online, facilitating seamless patient engagement through content, email and social media services, and ensuring the practice’s brand looks great everywhere that patients look for doctors. **Average Rating:** 4.7/5.0 **Total Reviews:** 6 **How Do G2 Users Rate PracticeBeat?** - **Workflow Management:** 10.0/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind PracticeBeat?** - **Seller:** [PracticeBeat](https://www.g2.com/sellers/practicebeat) - **Year Founded:** 1995 - **HQ Location:** Pittsburgh, US - **LinkedIn® Page:** https://www.linkedin.com/company/practicebeat/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 33% Mid-Market, 33% Small-Business #### What Are Recent G2 Reviews of PracticeBeat? **"[Hands down the best team we have ever worked with](https://www.g2.com/survey_responses/practicebeat-review-10043253)"** **Rating:** 5.0/5.0 stars *— Kay S.* [Read full review](https://www.g2.com/survey_responses/practicebeat-review-10043253) --- **"[Professional website services](https://www.g2.com/survey_responses/practicebeat-review-9901080)"** **Rating:** 5.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/practicebeat-review-9901080) --- #### What Are G2 Users Discussing About PracticeBeat? - [What is PracticeBeat used for?](https://www.g2.com/discussions/what-is-practicebeat-used-for) ### 24. [Press Ganey HX Platform](https://www.g2.com/products/press-ganey-hx-platform/reviews) Press Ganey is the world’s leading Human Experience platform for healthcare. We bring our deep expertise, layered on top of our groundbreaking technology, and exist to help industry leaders shape the future of healthcare. We help you deliver better experiences, with unmatched data, expertise, insights, and technologies. We built the world’s first Human Experience platform to help you better understand individuals and optimize the experiences at the heart of healthcare, all in one place. **Average Rating:** 4.0/5.0 **Total Reviews:** 6 **How Do G2 Users Rate Press Ganey HX Platform?** - **Workflow Management:** 10.0/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 7.2/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 10.0/10 (Category avg: 8.5/10) - **Patient Communications:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Press Ganey HX Platform?** - **Seller:** [Press Ganey](https://www.g2.com/sellers/press-ganey) - **Year Founded:** 1985 - **HQ Location:** South Bend, US - **Twitter:** @PressGaney (8,948 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/press-ganey-associates/ (4,765 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 250% Mid-Market, 50% Enterprise #### What Are Recent G2 Reviews of Press Ganey HX Platform? **"[Press Ganey](https://www.g2.com/survey_responses/press-ganey-hx-platform-review-4769392)"** **Rating:** 5.0/5.0 stars *— Crystal G.* [Read full review](https://www.g2.com/survey_responses/press-ganey-hx-platform-review-4769392) --- **"[Understand organisation's reputation](https://www.g2.com/survey_responses/press-ganey-hx-platform-review-9797565)"** **Rating:** 4.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/press-ganey-hx-platform-review-9797565) --- #### What Are G2 Users Discussing About Press Ganey HX Platform? - [What is Binary Health Analytics used for?](https://www.g2.com/discussions/what-is-binary-health-analytics-used-for) - [What is Press Ganey used for?](https://www.g2.com/discussions/what-is-press-ganey-used-for) ### 25. [RepuGen](https://www.g2.com/products/repugen/reviews) RepuGen is a HIPAA-compliant healthcare reputation management and patient experience platform for medical groups, urgent care centers, and individual physicians. Our core mission is to help you strengthen patient relationships, improve care experiences, and cultivate 5-star reviews by empowering patients to share authentic feedback across Google, Yelp, HealthGrades, RateMDs, and other key platforms. RepuGen helps you grow your online presence through a fully integrated and automated patient outreach process. Using HIPAA-compliant SMS and email workflows, we collect real-time feedback after each visit and invite patients to share their experience. This helps you build a steady flow of genuine reviews that reflect the true quality of your care. You will receive real-time notifications for all patient feedback & reviews, allowing you to perform immediate service recovery and resolve concerns as they arise. By addressing issues quickly and consistently, you can improve patient satisfaction while strengthening your online reputation and attracting new patients. RepuGen also provides practice managers with tools to manage review activity, patient ratings, outreach, and reporting in one place. With AI-powered insights like CommentWiz for sentiment analysis and ReplyWize to help you respond to reviews, you can easily understand what your patients are saying and respond effectively at scale. In addition, RepuGen helps you increase your marketing visibility through listings management, testimonial widgets, and social media sharing, so your best patient experiences are seen where it matters most. With multi-location dashboards, NPS tracking, and simplified reporting, you’ll be able to step into your patients’ shoes, identify areas for improvement, and turn feedback into better outcomes. RepuGen helps you improve patient experience, build trust, grow your reputation, and consistently attract more patients to your practice. **Average Rating:** 4.9/5.0 **Total Reviews:** 6 **How Do G2 Users Rate RepuGen?** - **Workflow Management:** 10.0/10 (Category avg: 8.8/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 10.0/10 (Category avg: 8.5/10) - **Patient Communications:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind RepuGen?** - **Seller:** [GMR Web Team](https://www.g2.com/sellers/gmr-web-team) - **Year Founded:** 2016 - **HQ Location:** Brentwood, US - **Twitter:** @RepuGen_ (348 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/7938858/ (13 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Mid-Market, 33% Small-Business #### What Are Recent G2 Reviews of RepuGen? **"[Highly Recommend](https://www.g2.com/survey_responses/repugen-review-8271616)"** **Rating:** 5.0/5.0 stars *— Madhu P.* [Read full review](https://www.g2.com/survey_responses/repugen-review-8271616) --- **"[Excellent product](https://www.g2.com/survey_responses/repugen-review-718063)"** **Rating:** 5.0/5.0 stars *— Omid G.* [Read full review](https://www.g2.com/survey_responses/repugen-review-718063) --- ## What Is Patient Engagement Software? [Patient Experience Software](https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675) ## What Software Categories Are Similar to Patient Engagement Software? - [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling) - [Telemedicine Software](https://www.g2.com/categories/telemedicine) - [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging) --- ## How Do You Choose the Right Patient Engagement Software? ### What You Should Know About Patient Engagement Software ### What is Patient Engagement Software? Patient engagement software facilitates communication between health care providers and the patients they serve. These solutions are designed to improve patient satisfaction and patient experience. The software provides users with a patient portal, the ability to distribute patient surveys, and handle patient intake. Solutions in the patient engagement category offer a wide array of features, which include but are not limited to: reputation management, marketing and referral capabilities, appointment reminders, patient messaging, surveys, patient education tools, and self-care management.  Hospitals or medical practices looking to boost their patient satisfaction, cut down on unnecessary readmissions, and streamline communication with patients should be using patient engagement tools. Patient engagement solutions provide communication channels compliant with Health Insurance Portability and Accountability Act (HIPAA) to providers and patients to boost engagement between the two parties. Patient engagement software often integrates directly with health care providers’ electronic health record (EHR). ### What are the Common Features of Patient Engagement Software? The following are some core features within patient engagement software that can help users build better patient relationships and improve patient satisfaction: [**Patient portal**](https://www.g2.com/categories/patient-engagement/f/patient-portal-patient-communication) **:** Patient portals allow patients to log in to see and update their health information. Implementing a patient portal can give patients a more active role in their health care. They can access their records, see past visit history, look at lab results, and more.  [**Patient surveys**](https://www.g2.com/categories/patient-engagement/f/surveys-feedback) **:** Providers send out patient surveys to gather feedback. Direct patient feedback can give health care providers actionable steps to improve. Most solutions offer the ability to customize patient surveys, allowing providers to gather feedback relevant to their practice or hospital. Surveys can be sent automatically after a visit to ensure that every targeted patient is asked for their feedback. [**Digital patient intake**](https://www.g2.com/categories/patient-engagement/f/digital-intake-forms) **:** Patient engagement solutions give providers the ability to handle patient intake digitally before they even step foot in the office. Patients can provide necessary information, such as health insurance information and health history. Health care providers can customize intake forms to collect all necessary information.  **Secure messaging:** These tools give health care providers the ability to message their patients directly while maintaining HIPAA compliance.  Other Features of Patient Engagement Software: [Appointment Reminder Capabilities](https://www.g2.com/categories/patient-engagement/f/appointment-reminder), [Engagement Measuring Capabilities](https://www.g2.com/categories/patient-engagement/f/engagement-measuring), [Integration with Wearables Capabilities](https://www.g2.com/categories/patient-engagement/f/integration-with-wearables), [IPC Systems Integration Capabilities](https://www.g2.com/categories/patient-engagement/f/ipc-systems-integration), [Online Presence Management Capabilities](https://www.g2.com/categories/patient-engagement/f/online-presence-management), [Outreach / Marketing Capabilities](https://www.g2.com/categories/patient-engagement/f/outreach-marketing), [Patient Education Capabilities](https://www.g2.com/categories/patient-engagement/f/patient-education), [Patient Feedback Management Capabilities](https://www.g2.com/categories/patient-engagement/f/patient-feedback-management), [Patient Satisfaction Management Capabilities](https://www.g2.com/categories/patient-engagement/f/patient-satisfaction-management), [Reputation Management Capabilities](https://www.g2.com/categories/patient-engagement/f/reputation-management), [Self Care Management Capabilities](https://www.g2.com/categories/patient-engagement/f/self-care-management) ### What are the Benefits of Patient Engagement Software? **Improved patient satisfaction:** Patient satisfaction is an increasingly important metric for health care providers. Patient engagement tools help solve pain points for patients and increase the ease and efficiency with which they can interact with their health care providers. These solutions phone tag and consolidate patient interactions within a single system. Features like digital patient intake and in-app follow-up improve the patient experience making them potentially stick with the provider that gave them that experience. Health care organizations can boost patient retention by improving their patients’ satisfaction.  **Better quality of care:** Patients can leverage patient engagement software to take a more active role in their own health, and providers can have more consistent check-ins with their patients. The increased ease of communication is particularly important in the case of patients requiring chronic care. Health care organizations can automate check-ins with these patients, sending automated appointment reminders and educational material designed to give these patients more tools to help manage their conditions.  **Streamlined communication:** Patient engagement solutions give health care providers HIPAA compliant ways to talk directly to their patients. This communication, depending on the system, can be via email or text, and some solutions have built-in telehealth capabilities so medical professionals can conduct fully virtual visits. Certain solutions may provide the ability to automate communications, and features like automated appointment reminders may reduce no-shows. ### Who Uses Patient Engagement Software? **Administrators:** Health care administrators use patient engagement software to schedule appointments, handle patient intake, and collect patient feedback. Some solutions may provide medical billing features or integrate with medical billing software, which administrators leverage to handle patient invoices and payments. **Medical professionals:** Doctors, nurses, NPs, PAs, and other medical professionals use patient engagement solutions to directly message their patients. They may also use the solution to upload and share lab results or send educational material relevant to their patients. Medical professionals can use these solutions to engage with patients holistically, leveraging increased access to provide a deeper level of informed care. **Patients:** Patients use these solutions to interact with their care providers, send required documentation, book appointments, and review historical health data. The goal of patient engagement software is to get patients more involved in their health care, so the solutions are designed with patient interaction in mind.  #### Software Related to Patient Engagement Software Related solutions that can be used together with patient engagement software include: [Telemedicine software](https://www.g2.com/categories/telemedicine) **:** Patient engagement solutions often integrate with, or include the features of, telemedicine software. The combination of these two types of software can provide a near-comprehensive solution for health care providers looking to improve patient engagement. [Patient intake software](https://www.g2.com/categories/patient-intake) **:** Patient intake functionality is a common feature of patient engagement solutions, which allows patients to fill out intake forms and provide necessary previsit information digitally. [EHR software](https://www.g2.com/categories/ehr) **:** The EHR is the backbone of any health care providers’ tech stack. It’s because of its importance and the fact that patient engagement solutions need to access and deliver health records, the latter will offer integrations with the former.  [HIPAA compliant messaging software](https://www.g2.com/categories/hipaa-compliant-messaging) **:** Secure messaging, or HIPAA compliant messaging in the case of health care, is a core feature of patient engagement solutions. Communication between patient and provider must be secure, and patient engagement tools provide a secure two-way, real-time communication method.  ### Challenges with Patient Engagement Software Software solutions can come with their own set of challenges.  **Adoption:** Product adoption is key to ensuring successful implementation. If no one uses the system, there’s no point in having it. Health care providers must be diligent about educating their employees on the patient engagement solution to drive meaningful use. In addition, organizations that purchase patient engagement solutions should build the solutions’ use into their workflows to drive adoption. As patient engagement solutions are designed to boost patient interaction, it is important to educate patients on the new system. There may be robust functionality that patients either do not know or use because of a lack of knowledge. Both problems can be addressed by educating patients on the full breadth of features a patient engagement solution offers. A large part of adoption may be whether or not the solution has a mobile app.  **Integrations:** Proper integrations with providers’ existing health systems are necessary for patient engagement solutions to work as intended. EHR integration is the most common, but it may be valuable to ensure that the patient engagement system integrates with other parts of the tech stack. If the organization is running on a medical practice management system, the patient engagement software should integrate with it. **Compliance:** Patient engagement software must be compliant with relevant health care regulations to be safe and effective. HIPAA compliance, which demands the protection of personal health information (PHI), is first and foremost among regulatory compliance in patient engagement systems.  ### Which Companies Should Buy Patient Engagement Software? All health care providers interacting with patients should invest in a patient engagement solution.  **Hospitals:** Hospitals deal with high volumes of patients. Patient engagement systems streamline intake and communication with those patients, automating interactions wherever possible consequently reducing the staff’s burden. Automation of standard interactions, like appointment reminders, can help hospitals deal with high patient volume.  **Independent practices:** For independent practices, patient engagement is vital. Patient engagement solutions can help these providers build solid relationships with their patients. **Multi location practices:** Building relationships and standardizing a streamlined approach to patient communication across multiple locations is much easier with patient engagement software. Multi location practices can leverage the software to drive consistent patient engagement.  ### How to Buy Patient Engagement Software #### Requirements Gathering (RFI/RFP) for Patient Engagement Software During the requirement gathering process, the selection team should put together the core functionality they’re looking for. The team should have an estimate of how many users they’ll have, as well as the tech literacy of those users. Patient engagement solutions offer a wide range of features, so narrowing down what is necessary and what may be a bonus is key. The health care provider may want an omnichannel solution with a mobile app to boost adoption in heavy mobile device users. Integration with existing systems should be considered at this point. #### Compare Patient Engagement Software Products **Create a long list** Prospective buyers should put together a list of vendors that meet their core requirements to form their long list. They should start with a comprehensive list of features they’re looking for, from must-haves to wish list functionality.  **Create a short list** At this point, prospective buyers should send out RFIs and use the responses to narrow their long list down to a short list of viable solutions. The selection team should conduct in-depth research at this point and start to form informed opinions on the available options. **Conduct demos** At this point, the prospective buyer will demo products from the short list. During the demo stage, the buyer should ask questions about specific scenarios common to their practice or hospital. Certain solutions may be geared towards a specific type of practice, and have features for that practice type. Initial pricing conversions should take place if they haven’t already, or if the vendor’s pricing isn’t clearly outlined.  #### Selection of Patient Engagement Software **Choose a selection team** Administrators, medical professionals, and systems administrators should all be involved in the selection process. Administrators and medical professionals, the users of the software, should have a say in choosing the solution that they’ll spend the most time using. Systems administrators, or tech support professionals involved in the implementation and integration of the software into the existing tech stack, should also be involved. **Negotiation** The selection team will have to negotiate with the vendor, weighing the price against the potential benefit of purchasing and implementing the solution.