It has some good features, but a lot of what we were told would integrate with our system didn’t actually work as expected.

Nothing at all, this is not designed to be efficient with vision offices

I use Phreesia for medical paperwork, insurance verification, and patient communication. I appreciate that there are no paper forms and everything is organized smoothly for patient flow. It's great having one place for insurance verification. I like its ease of use, which makes the processes simpler for us. The chat option has significantly improved life for my Medical Assistants, allowing faster communication with patients on the day of their appointments. Also, setting up Phreesia was fairly easy.