# Best Patient Engagement Software with Patient Education Capabilities ## How Many Patient Engagement Software Products Does G2 Track? **Total Products under this Category:** 404 ### Category Stats (Aug 2026) - **Average Rating:** 4.34/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** AbbaDox (+2.48%) - Among all products in this category, AbbaDox recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Patient Engagement Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 12,700+ Authentic Reviews - 404+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Patient Engagement Software ![G2 Grid® for Patient Engagement Software plotting products by satisfaction and market presence](https://www.g2.com/categories/patient-engagement/grids.png?focus%5B%5D=19432&focus%5B%5D=48097&focus%5B%5D=140008&focus%5B%5D=1824&focus%5B%5D=155274&focus%5B%5D=87629&focus%5B%5D=27950&focus%5B%5D=47612) Highlighted products: Birdeye, Weave, ModMed, eClinicalWorks, Curogram, NexHealth, Adit, and Pabau Practice Management. Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-engagement/grids.json?focus%5B%5D=birdeye&focus%5B%5D=weave-weave&focus%5B%5D=modmed&focus%5B%5D=eclinicalworks&focus%5B%5D=curogram&focus%5B%5D=nexhealth&focus%5B%5D=adit&focus%5B%5D=pabau-practice-management) **Sponsored** ### Act-On Act-On Software is a Marketing Automation Platform that provides solutions to empower marketers to engage marketing targets at every step of the customer lifecycle. Act-On makes customer data actionable so marketers can dream big and build smart, effective marketing automation programs to grow their businesses and generate higher customer lifetime value – all with the fastest time-to-value. Get a Demo: https://act-on.com/demo/ Act-On empowers marketers to: • Grow and expand their businesses at scale through B2B demand generation, B2C sales and transactions, and customer marketing features. Orchestrate and optimize the entire customer journey — from awareness to advocacy — by building continuous, customized engagement that transforms visitors into prospects, prospects into qualified leads, and qualified leads into lifetime customers. • Deliver exceptional brand experiences throughout the customer lifecycle by automating buying journeys, personalizing communications and campaigns, and improving brand affinity and loyalty. Leverage Act-On’s automated capabilities to attract new prospects, engage your contacts, and guide leads toward more frequent and more lucrative purchasing decisions. • Drive measurable product adoption and customer retention through executing comprehensive onboarding and training programs, product adoption and customer retention strategies, and new products and services promotions. From new contacts to loyal partners, you can use Act-On to engage your audience, turn them into brand ambassadors, and keep them coming back for more. With interactive and dynamic reporting and analytics to assess, showcase, and improve performance, the Act-On Platform is designed to deliver growth marketing value for businesses and marketers of any size, shape, location, and scale. Platform features include: • Automated and adaptable buying journeys • Deep integrations with leading CRM systems and web conferencing • Website visitor engagement tracking and intent reporting • Dynamic lead scoring, segmenting, and nurturing • Social media listening, prospecting, publishing, and advocacy • Easy-to-design web forms, landing pages, and email templates • Event-triggered and transactional emailing • Active contact-based pricing for actual usage billing We get marketing. We understand your challenges. And we’re here to help you excel with every customer and every campaign. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1651&secure%5Bchosen_at%5D=2026-08-02T20%3A25%3A38Z&secure%5Bdisplayable_resource_id%5D=1224&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=1171&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1171&secure%5Bresource_id%5D=1651&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fpatient-engagement%2Ff%2Fpatient-education&secure%5Btoken%5D=76f68e468d30aa899d800811024a98cbb8c033adecf7b57e8aa3a06cf607be16&secure%5Burl%5D=https%3A%2F%2Fact-on.com%2F%3Futm_channel%3Dpaid_ppc%26utm_medium%3Dppc_g2%26utm_campaign%3Dppc_g2_2026Q2%26offerAsset_topic%3DOther%26offerAsset_type%3Dother&secure%5Burl_type%5D=custom_url) ### [Phreesia](https://www.g2.com/products/phreesia/reviews) Phreesia’s award-winning, AI-powered platform helps practices and health systems expand capacity, streamline workflows, accelerate collections and deliver modern patient experiences—without adding staff. Trusted by 4,700 healthcare organizations: With 20+ years of experience, Phreesia powers 1 in 6 U.S. patient visits (180M+ annually) and is proven to drive measurable operational and financial improvements. Highly recommended: 9 in 10 clients would recommend Phreesia. With Phreesia, you can: • Let AI handle inbound and outbound calls so your staff doesn’t have to. Automate scheduling, prescription refills, recalls, payment outreach, referrals and more with Phreesia VoiceAI—your 24/7 AI agent. • Expand your capacity and streamline patient intake: Across our network, 85% of patients check themselves in, saving 5+ minutes of staff time per visit. Maximize front-office efficiency by digitally collecting patient information, consents and medical history and more before the visit. • Get paid more, faster with flexible payment options, including Apple Pay® and Google Pay™, online payments, payment plans, card on file and more. 80%+ of patients pay their copay at point of service with Phreesia. • Eliminate paper statements—Phreesia automatically sends patients itemized digital statements as soon as their EOB is ready, helping practices get paid 4x faster. • Make scheduling effortless by letting patients self-schedule appointments on their own time. Phreesia VoiceAI handles scheduling calls and outreach, while automated reminders reduce no-shows and Appointment Accelerator® automatically fills open slots. • Reduce denials and save staff time with automated, AI-enabled eligibility and benefits verification. Phreesia confirms coverage instantly, selects the correct copay, flags out-of-network status and gives patients visibility into their benefits—helping you prevent errors, collect sooner and improve the patient experience. Let’s face it, registration = revenue. • Acquire new patients at no added cost with MediFind—our free clinician finder helps your practice get discovered and enables patients to seamlessly book appointments through embedded self-scheduling. • Close gaps in care with our robust library of clinical screening tools and customizable patient outreach messaging options. Double the number of clinical screenings you conduct by administering them automatically with Phreesia. • Engage patients in their care and provide the modern, convenient experience they expect. Across our network, 96% of patients are satisfied with their Phreesia experience. You’ll also benefit from: Actionable analytics: Gain deeper insights into intake patterns, revenue cycle metrics, appointment workflows, clinical performance and more. Privacy and security: We’re honored to have our efforts recognized with many of the industry’s most well-known certifications, including: • HITRUST CSF Certification • Payment Card Industry Data Security Standard (PCI-DSS) Level 1 Service Provider • Security Organization Control (SOC) 2 Type 2 • PCI Point-to-Point Encryption (P2PE) “Every Phreesia product helps the business do better and generate more revenue—it’s such a beautiful rhythm. Our patient population has grown tremendously, our staff is fully utilized, and we’re able to fully engage with our patients and meet them where they want to be met. We really couldn’t do it all without Phreesia.” -Liz Galvan, Practice Manager, MyOBGYN **Average Rating:** 3.9/5.0 **Total Reviews:** 44 #### How Do G2 Users Rate Phreesia? - **Workflow Management:** 9.7/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 9.8/10 (Category avg: 8.5/10) - **Patient Communications:** 9.6/10 (Category avg: 8.8/10) #### Who Is the Company Behind Phreesia? - **Seller:** [Phreesia](https://www.g2.com/sellers/phreesia) - **Year Founded:** 2005 - **HQ Location:** Wilmington, DE - **Twitter:** @phreesia 1,542 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a8a7f3916ebc8e908dadb36fcd3bec30d507f110c78ad975b0a5bb1d98ba5492&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F64726%2F&secure%5Burl_type%5D=linkedin_company_website) 1,519 employees on LinkedIn® - **Ownership:** NYSE: PHR #### Who Uses This Product? - **Who Uses This:** Office Manager - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 56% Small, 38% Medium #### What Do G2 Reviewers Say About Phreesia? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Phreesia, enjoying its user-friendly interface and efficient scheduling features. - Users appreciate the **time-saving features** of Phreesia, significantly reducing check-in durations and streamlining scheduling processes. - Users praise the **exceptional customer support** of Phreesia, noting responsiveness and proactive assistance throughout implementation and beyond. - Users value the **intuitive and customizable features** of Phreesia, enhancing patient intake and communication efficiency. - Users appreciate the **efficiency** of Phreesia, significantly reducing check-in times and enhancing overall productivity. ##### Cons - Users note a **steep learning curve** for new features and training that could be more structured and cohesive. - Users often face **technical issues** with integration and system usability, impacting efficiency and functionality negatively. - Users report a **training deficiency** with Phreesia, finding the onboarding process and materials disorganized and challenging. - Users find the **difficult setup** of Phreesia challenging, often leading to overwhelming experiences and persistent issues. - Users face **insufficient guidance** in navigating Phreesia University, making it difficult to piece together training effectively. #### What Are Recent G2 Reviews of Phreesia? **["Empowers Remote Work with Ease"](https://www.g2.com/survey_responses/phreesia-review-12113577)** **Rating:** 5.0/5.0 stars _— Maripat E._ [Read full review](https://www.g2.com/survey_responses/phreesia-review-12113577) **["Streamlined Patient Process with Ease of Use"](https://www.g2.com/survey_responses/phreesia-review-11700601)** **Rating:** 5.0/5.0 stars _— Karen H._ [Read full review](https://www.g2.com/survey_responses/phreesia-review-11700601) #### What Are G2 Users Discussing About Phreesia? - [What is phreesia check-in system?](https://www.g2.com/discussions/what-is-phreesia-check-in-system) - [What is AR management phreesia?](https://www.g2.com/discussions/what-is-ar-management-phreesia) - [What is phreesia?](https://www.g2.com/discussions/what-is-phreesia) - [What is patient intake software?](https://www.g2.com/discussions/what-is-patient-intake-software) - 1 comment ### [Agentforce Health (formerly Salesforce Health Cloud)](https://www.g2.com/fr/products/agentforce-health-formerly-salesforce-health-cloud/reviews) Agentforce Health (anciennement connu sous le nom de Health Cloud) est la plateforme de confiance, connectée et axée sur l'IA pour les soins de santé, construite sur notre plateforme profondément unifiée avec des modèles de données, des flux de travail, une interopérabilité et une conformité spécifiques aux soins de santé. Elle connecte les données cliniques et non cliniques pour alimenter des agents d'IA préconstruits et configurables - vous aidant à réduire l'épuisement professionnel des employés, à étendre l'engagement personnalisé des patients et à accélérer le temps de soins. Mettre les Patients et les Membres en Premier \*Unifiez les données cliniques et non cliniques en un seul profil complet de patient ou de membre avec des modèles de données conçus pour les prestataires et les payeurs \*Offrez des expériences de libre-service fluides avec des applications conviviales pour les Services aux Patients, la Santé Comportementale, la Surveillance des Maladies et la Gestion de Crise \*Stimulez l'engagement des membres et comblez les lacunes de soins avec une segmentation basée sur les données, des soins holistiques, des recommandations intelligentes et une sensibilisation proactive Contenir les Coûts et Améliorer l'Efficacité Opérationnelle. \*Commencez plus rapidement avec Salesforce Go. Découvrez les fonctionnalités que vous possédez déjà, activez-les en un seul clic et configurez-les dans une interface simplifiée pour réduire le temps de mise en valeur \*Naviguez avec confiance en utilisant la dernière interface utilisateur de Salesforce, conçue pour minimiser les frictions pour les équipes cliniques et administratives \*Automatisez la planification, les évaluations, les avantages et la sensibilisation aux soins avec des agents vocaux entrants et sortants prêts pour HIPAA \*Éliminez la saisie manuelle avec Document AI pour extraire et numériser les données cliniques à partir de formulaires \*Réduisez les coûts et accélérez le temps de soins avec des flux de travail de gestion de l'utilisation guidée pour les autorisations préalables, la gestion du réseau de prestataires et la coordination des soins Déployez des Compétences Agentforce Préconstruites Prêtes à l'Emploi \*Prestataire : Récupération des Données EHR des Patients, Vérification de l'Éligibilité et des Avantages, Correspondance des Prestataires, Demandes de Renouvellement de Médicaments, et plus encore \*Payer : Service de Réclamations et Assistance à la Couverture des Membres, Vérification des Avantages, Résumé du Réseau de Prestataires, et plus encore \*Soins à Domicile : Résumé et Recommandations des Patients, Devis, Création d'Avantages et de Budget Configurez et étendez les outils avec des outils low-code/no-code sur la plateforme Agentforce Fournir des Informations Intelligentes au Point de Soins \*Allez au-delà des rapports statiques pour des informations prédictives avec Health Intelligence, propulsé par Tableau \*Permettez aux équipes de soins d'accéder à des informations exploitables, alimentées par l'IA, au point de service \*Soutenez l'engagement des patients et des membres 24/7 avec des agents Agentforce toujours actifs Conformité à Chaque Étape \*Déployez l'IA en toute confiance en utilisant la couche de confiance Agentforce — des garde-fous intégrés masquent les PII/PHI sensibles assurant l'adhésion à HIPAA \*Définissez des autorisations basées sur l'utilisateur pour régir la visibilité des données des patients et des membres Écosystème Ouvert pour l'Interopérabilité \*Étendez les systèmes de santé avec des API alignées sur HL7 FHIR et des intégrations Agentforce MuleSoft avec EHR, CMS, et plus encore \*Ingestez des données structurées et non structurées à partir des systèmes EHR et de réclamations en utilisant Data 360 avec une intégration Zero Copy \*Intégrez de manière transparente avec les produits Agentforce 360 comme Slack, Agentforce Marketing et Tableau **Average Rating:** 3.9/5.0 **Total Reviews:** 34 #### How Do G2 Users Rate Agentforce Health (formerly Salesforce Health Cloud)? - **Gestion des flux de travail:** 10.0/10 (Category avg: 8.9/10) - **the product a-t-il été un bon partenaire commercial?:** 8.9/10 (Category avg: 8.7/10) - **Gestion de la satisfaction des patients:** 8.3/10 (Category avg: 8.5/10) - **Communications avec les patients:** 8.3/10 (Category avg: 8.8/10) #### Who Is the Company Behind Agentforce Health (formerly Salesforce Health Cloud)? - **Vendeur:** [Salesforce](https://www.g2.com/fr/sellers/salesforce) - **Site Web de l'entreprise:** www.salesforce.com - **Année de fondation:** 1999 - **Emplacement du siège social:** San Francisco, CA - **Twitter:** @salesforce 579,511 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website) 83,223 employés sur LinkedIn® #### Who Uses This Product? - **Top Industries:** Soins hospitaliers et de santé - **Company Size:** 43% Large, 32% Medium #### What Do G2 Reviewers Say About Agentforce Health (formerly Salesforce Health Cloud)? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs apprécient la **facilité d'utilisation** d'Agentforce Health, permettant un suivi fluide des données des patients sans changer de système. - Les utilisateurs apprécient la **vue Patient 360** , qui simplifie le suivi des progrès des patients dans une interface unifiée. - Les utilisateurs apprécient la **vue Patient 360** pour son intégration transparente, améliorant le flux de travail des cliniciens et la surveillance des patients. - Les utilisateurs apprécient la **vue Patient 360** , qui simplifie le suivi des données des patients et améliore l'efficacité des cliniciens dans la prestation des soins. - Les utilisateurs apprécient la **vue Patient 360** pour son suivi fluide des données des patients, améliorant ainsi l'efficacité clinique. ##### Cons - Les utilisateurs trouvent l' **interface complexe** difficile, nécessitant un effort considérable pour la configuration initiale et le mappage des données. - Les utilisateurs rencontrent des **temps de chargement lents** , en particulier avec la "Chronologie du patient" pour les patients ayant des données historiques étendues. - Les utilisateurs rencontrent une **performance lente** avec la chronologie des patients, en particulier avec un historique patient étendu impactant l'efficacité. - Les utilisateurs sont confrontés à des **limitations logicielles complexes** , notamment lors de la configuration initiale et du chargement lent des données des patients. - Les utilisateurs trouvent la **configuration initiale trop complexe** , nécessitant un effort substantiel et des middleware pour un mappage de données efficace. #### What Are Recent G2 Reviews of Agentforce Health (formerly Salesforce Health Cloud)? **["Examen de Salesforce Health Cloud"](https://www.g2.com/fr/survey_responses/agentforce-health-formerly-salesforce-health-cloud-review-9793294)** **Rating:** 4.5/5.0 stars _— Vikas S._ [Read full review](https://www.g2.com/fr/survey_responses/agentforce-health-formerly-salesforce-health-cloud-review-9793294) **["Une plateforme robuste pour les données des patients, mais la mise en œuvre est lourde."](https://www.g2.com/fr/survey_responses/agentforce-health-formerly-salesforce-health-cloud-review-12128060)** **Rating:** 4.5/5.0 stars _— Chintan S._ [Read full review](https://www.g2.com/fr/survey_responses/agentforce-health-formerly-salesforce-health-cloud-review-12128060) #### What Are G2 Users Discussing About Agentforce Health (formerly Salesforce Health Cloud)? - [Who uses Salesforce health Cloud?](https://www.g2.com/fr/discussions/who-uses-salesforce-health-cloud) - [What is included in a health Cloud license?](https://www.g2.com/fr/discussions/what-is-included-in-a-health-cloud-license) - [How is Salesforce used in healthcare?](https://www.g2.com/fr/discussions/how-is-salesforce-used-in-healthcare) - [What does Salesforce health Cloud do?](https://www.g2.com/fr/discussions/what-does-salesforce-health-cloud-do) ### [Practice Better](https://www.g2.com/products/practice-better/reviews) Practice Better is the leading all-in-one practice management software solution designed to help health and wellness professionals streamline their operations and enhance client support. Our comprehensive platform caters to a diverse range of practitioners, including nutritionists, therapists, coaches, therapists, chiropractors, fitness trainers, and more, providing them with the tools necessary to manage their practices efficiently and effectively. Practice Better serves both solo practitioners and larger group practices across the globe. By offering a centralized, all-in-one EHR solution. With our user-friendly interface, Practice Better allows practitioners to focus more on their clients and less on administrative tasks, ultimately leading to improved client outcomes and satisfaction. Key features of Practice Better include appointment booking, billing management, telehealth capabilities, and client engagement tools. The appointment booking system enables practitioners to manage their schedules seamlessly, reducing the likelihood of double bookings and missed appointments. Practice Better Payments simplifies invoicing and payment processing, allowing professionals to track their finances with ease. Additionally, the telehealth functionality provides a secure platform for virtual consultations, ensuring that practitioners can connect with clients regardless of location. Another significant aspect of Practice Better is its client engagement tools, which include customizable client portals and online programs or courses. These features empower practitioners to create personalized experiences for their clients, fostering a sense of community and support. By offering resources like educational materials and progress tracking, practitioners can enhance the overall client experience and encourage adherence to wellness plans. Overall, Practice Better stands out in the practice management software category by providing a comprehensive suite of features tailored specifically for health and wellness professionals. Our focus on improving practice management, client support, and engagement allows practitioners to scale their businesses effectively while delivering better outcomes for their clients. The platform not only simplifies daily operations but also enhances overall quality of care, making it an invaluable tool for those in the health and wellness industry. **Average Rating:** 4.7/5.0 **Total Reviews:** 298 #### How Do G2 Users Rate Practice Better? - **Workflow Management:** 8.7/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 8.2/10 (Category avg: 8.5/10) - **Patient Communications:** 9.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind Practice Better? - **Seller:** [Green Patch Inc](https://www.g2.com/sellers/green-patch-inc) - **Company Website:** practicebetter.io - **Year Founded:** 2014 - **HQ Location:** Toronto, ON, CA - **Twitter:** @thatcleanlife 4,778 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=574360a36e3a79434b49cd9e640790593b12f4dfb95350e580b320098dad786a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F16034130&secure%5Burl_type%5D=linkedin_company_website) 89 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Registered Dietitian - **Top Industries:** Health, Wellness and Fitness, Alternative Medicine - **Company Size:** 96% Small #### What Do G2 Reviewers Say About Practice Better? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Practice Better, streamlining processes for both professionals and clients seamlessly. - Users appreciate the **all-in-one platform** of Practice Better that simplifies client communication, billing, and scheduling tasks. - Users value the **efficiency** of Practice Better, thanks to seamless integrations that streamline processes and save time. - Users value the **easy integrations** of Practice Better, enhancing their workflow by consolidating multiple essential tasks. - Users appreciate the **seamless integrations** of Practice Better, consolidating tasks and enhancing workflow efficiency effectively. ##### Cons - Users highlight the **missing features** in Practice Better, particularly in assessments and collaboration tools for therapists. - Users find **limited features** in Practice Better, wishing for improved assessments and collaboration tools tailored for therapists. - Users find the platform **not user-friendly** , citing overwhelming functionality and clunky navigation that hinders efficiency. - Users face **integration issues** with Practice Better, particularly with syncing Google Calendar and connecting to QuickBooks. - Users find the **increasing costs** of Practice Better challenging, particularly for those starting their businesses. #### What Are Recent G2 Reviews of Practice Better? **["Everything at Your Fingertips with Practice Better"](https://www.g2.com/survey_responses/practice-better-review-8288026)** **Rating:** 5.0/5.0 stars _— Elizabeth A._ [Read full review](https://www.g2.com/survey_responses/practice-better-review-8288026) **["Elite, Easy-to-Use Platform with Outstanding Customer Service"](https://www.g2.com/survey_responses/practice-better-review-12488200)** **Rating:** 5.0/5.0 stars _— Stephanie Z._ [Read full review](https://www.g2.com/survey_responses/practice-better-review-12488200) #### What Are G2 Users Discussing About Practice Better? - [What do you like most about Practice Better for managing client health records, and what improvements could be made?](https://www.g2.com/discussions/what-do-you-like-most-about-practice-better-for-managing-client-health-records-and-what-improvements-could-be-made) - [What is the better app?](https://www.g2.com/discussions/what-is-the-better-app) - 1 comment - [Is practice Better hipaa compliant?](https://www.g2.com/discussions/is-practice-better-hipaa-compliant) - 1 comment - [Is Canadian practice better?](https://www.g2.com/discussions/is-canadian-practice-better) - 1 comment ### [Upfront](https://www.g2.com/products/upfront-healthcare-upfront/reviews) Upfront’s patient engagement platform digitally guides every patient to the care they need. Upfront enhances patients' care experience through hyper-personalized, omnichannel outreach. Only the Upfront platform analyzes clinical and patient-reported data fused with psychographic segmentation and behavioral science to deeply personalize communications, activating patients to complete necessary care, show up for visits, and close any gaps in care. Upfront is rooted in partnership, leveraging best-in-class healthcare expertise to maximize the impact of its technology to deliver a next-generation patient experience. Upfront Healthcare offers more than 120 use cases across patient acquisition and retention, helping its clients solve a variety of Clinical, Operational & Financial challenges: • 2-4x increase in patient engagement • Increased scheduling rates by 40% • 50% fewer ED visits • Decreased no-show rates by 22% • 52% cancelled visits shifted to rescheduled • 93% click through rate for complex patient care journeys • 32 FTEs of time savings annually • 4x increase in patient payments within 10 days of ‘go live’ • 24% increase in collections of bad debt (over 120 days due) • \>50% reduction in paper statement and postage costs through automation • Reversed healthcare disparities, driving a comparable share of Medicaid patients to schedule care, despite sociodemographic barriers for engagement • Enhanced patient engagement results (4-6x industry average) The Partner You Can Trust • 4000+ client locations • HITRUST 2r certification • NIST Cybersecurity Framework certified • KLAS Censinet Cybersecurity • 20+ integrated Epic locations • Consolidated and integrated over 25+ vendors NOTE: Upfront acquired PatientBond in August 2022 **Average Rating:** 4.7/5.0 **Total Reviews:** 19 #### How Do G2 Users Rate Upfront? - **Workflow Management:** 10.0/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 9.4/10 (Category avg: 8.5/10) - **Patient Communications:** 9.6/10 (Category avg: 8.8/10) #### Who Is the Company Behind Upfront? - **Seller:** [Upfront Healthcare](https://www.g2.com/sellers/upfront-healthcare) - **Year Founded:** 2016 - **HQ Location:** Chicago, Illinois - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=925dc24cef8570d74a06dbc820adfcb69e2e0977fc7204f3acb30eb09ac4952f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fupfront-healthcare-services&secure%5Burl_type%5D=linkedin_company_website) 27 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 50% Medium, 30% Small #### What Are Recent G2 Reviews of Upfront? **["Patient Bond has increased our patient satisfaction and improved our providers' performance."](https://www.g2.com/survey_responses/upfront-review-4684234)** **Rating:** 5.0/5.0 stars _— Muhammad T._ [Read full review](https://www.g2.com/survey_responses/upfront-review-4684234) **["Great Prompt service"](https://www.g2.com/survey_responses/upfront-review-4689120)** **Rating:** 4.5/5.0 stars _— Gloria H._ [Read full review](https://www.g2.com/survey_responses/upfront-review-4689120) ### [CareMessage](https://www.g2.com/products/caremessage/reviews) CareMessage is the technology non-profit building the largest patient engagement platform for low-income populations in the United States. Powered by the Health Equity Engine™, the platform enables organizations to combine messaging, data, and interoperability to increase access to care, improve clinical outcomes, and address social drivers of health. With 20 million patients reached since 2013, CareMessage is the only patient engagement solution proven to improve health equity at scale. The team, many with lived experiences in these communities, leverages a nonprofit model to reinvest revenue into impact. CareMessage is the partner of choice for organizations committed to advancing health equity. **Average Rating:** 4.6/5.0 **Total Reviews:** 5 #### How Do G2 Users Rate CareMessage? - **Workflow Management:** 10.0/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind CareMessage? - **Seller:** [CareMessage](https://www.g2.com/sellers/caremessage) - **Year Founded:** 2012 - **HQ Location:** San Francisco, US - **Twitter:** @caremessage 1,750 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7a5f1190792d16f8f01a7111819ea68d47301cb3f42ac651ee711532f827eaa0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcaremessage%2F&secure%5Burl_type%5D=linkedin_company_website) 66 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 60% Medium, 20% Small #### What Are Recent G2 Reviews of CareMessage? **["Direct Communication and Engagement with Patients"](https://www.g2.com/survey_responses/caremessage-review-3933302)** **Rating:** 5.0/5.0 stars _— Alex D._ [Read full review](https://www.g2.com/survey_responses/caremessage-review-3933302) **["Straightforward solution to improve patient communication"](https://www.g2.com/survey_responses/caremessage-review-7472050)** **Rating:** 4.0/5.0 stars _— Verified User in Hospital & Health Care_ [Read full review](https://www.g2.com/survey_responses/caremessage-review-7472050) #### What Are G2 Users Discussing About CareMessage? - [What is CareMessage used for?](https://www.g2.com/discussions/what-is-caremessage-used-for) ### [Healthie](https://www.g2.com/products/healthie/reviews) Healthie offers an industry-leading EMR, scheduling, and engagement platform for modern healthcare delivery. Healthie is a comprehensive tool for practice management and telehealth, and includes core business features: scheduling, billing (out-of-pocket and insurance), charting (intake forms, e-signature, and note-templates), document sharing, secure messaging, client food logging, and more. Healthie is HIPAA, SOC-2, PIPEDA, GDPR, and PCI-compliant. Healthie offers integration with various third-party applications such as Stripe, Fullscript, Zoom and more. Monthly subscriptions and support is offered via email, phone, and documentation. Healthie has a no-commitment free trial. **Average Rating:** 3.9/5.0 **Total Reviews:** 21 #### How Do G2 Users Rate Healthie? - **Workflow Management:** 9.2/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 7.1/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 7.1/10 (Category avg: 8.5/10) - **Patient Communications:** 9.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind Healthie? - **Seller:** [Healthie](https://www.g2.com/sellers/healthie) - **Year Founded:** 2016 - **HQ Location:** New York - **Twitter:** @GetHealthie 1,556 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8764ac75e7c3199d63a82c1d4f9a5554d95b3a906d268fb6759af54eb70a5122&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10619369%2F&secure%5Burl_type%5D=linkedin_company_website) 186 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Health, Wellness and Fitness - **Company Size:** 95% Small #### What Do G2 Reviewers Say About Healthie? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **user-friendly and customizable features** of Healthie, fulfilling all their clinic needs efficiently. - Users appreciate the **efficient scheduling** features of Healthie, simplifying appointment management and improving patient interactions. - Users commend the **excellent customer support** offered by Healthie, enhancing their overall experience and satisfaction. - Users appreciate the **customizable features** of Healthie, allowing tailored solutions for different clinical practices. - Users appreciate the **convenient appointment scheduling** of Healthie, integrating everything needed for a seamless client experience. ##### Cons - Users find Healthie to be **not user-friendly** , citing issues with onboarding, information entry, and customer support accessibility. - Users find the **food tracking process time-consuming** and desire a more efficient client onboarding experience with fewer clicks. - Users are frustrated by **limited integration** , causing manual duplication and conflicting appointment reminders between Healthie and GoHighLevel. - Users find **navigation difficult** due to the cumbersome onboarding and excessive clicks needed to update information. - Users express frustration with **poor customer support** , citing inadequate assistance and lack of direct communication options. #### What Are Recent G2 Reviews of Healthie? **["So happy I found Healthie!"](https://www.g2.com/survey_responses/healthie-review-11448809)** **Rating:** 5.0/5.0 stars _— Carlyn J._ [Read full review](https://www.g2.com/survey_responses/healthie-review-11448809) **["Healthie is a great EHR and Client Management option for clinicians."](https://www.g2.com/survey_responses/healthie-review-11290221)** **Rating:** 4.0/5.0 stars _— Dr. Jeanette D._ [Read full review](https://www.g2.com/survey_responses/healthie-review-11290221) #### What Are G2 Users Discussing About Healthie? - [What is Healthie used for?](https://www.g2.com/discussions/what-is-healthie-used-for) ### [PatientIQ](https://www.g2.com/products/patientiq/reviews) PatientIQ is the largest and fastest-growing healthcare technology partner for deriving actionable insights from patient outcomes data. The PatientIQ platform empowers health systems, specialty practices, and medical device companies to systemically collect and analyze patient-reported outcomes data to improve clinical and operational performance. In addition to outcomes collection and analysis, the platform facilitates collaboration, bringing together data-driven organizations from across the country to accelerate research and push medicine forward. For more, visit www.patientiq.io. **Average Rating:** 4.2/5.0 **Total Reviews:** 6 #### How Do G2 Users Rate PatientIQ? - **Workflow Management:** 10.0/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 5.0/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 10.0/10 (Category avg: 8.5/10) - **Patient Communications:** 8.3/10 (Category avg: 8.8/10) #### Who Is the Company Behind PatientIQ? - **Seller:** [PatientIQ](https://www.g2.com/sellers/patientiq) - **Year Founded:** 2016 - **HQ Location:** Chicago, US - **Twitter:** @PatientIQ 186 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f0ebeca2f16dc02a8ff8ef2d253bdaddb8e457ce3bd3ec2e1c97b67244ceee45&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpatientiq%2F&secure%5Burl_type%5D=linkedin_company_website) 94 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 50% Medium, 50% Small #### What Do G2 Reviewers Say About PatientIQ? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **easy access** to patient treatment history, enhancing efficiency and minimizing paperwork. - Users value the **responsive customer support** of PatientIQ, enhancing their overall experience and satisfaction with the product. - Users appreciate the **satisfactory electronic data management** provided by PatientIQ, enhancing their research efficiency. - Users appreciate the **comprehensive documentation** of PatientIQ, enabling easy access to patient treatment histories and saving time. - Users appreciate the **ease of use** of PatientIQ, noting its simple interface and straightforward setup process. ##### Cons - Users find **difficult navigation** on PatientIQ, which hampers their ability to effectively utilize the system. - Users face **difficulty loading patient data** in Safari on Windows, impacting their overall experience with PatientIQ. - Users feel that **improvement is needed** as the interface is not user friendly and lacks empathetic patient interaction. - Users find the **lack of automation** in PatientIQ hinders effective patient interaction and experience understanding. - Users struggle with **limited customization** and find the interface not tailored to their specific organizational needs, complicating workflows. #### What Are Recent G2 Reviews of PatientIQ? **["Enhanced delivery of evidence based patient care, research, and healthcare quality improvement"](https://www.g2.com/survey_responses/patientiq-review-9464831)** **Rating:** 5.0/5.0 stars _— James C._ [Read full review](https://www.g2.com/survey_responses/patientiq-review-9464831) **["Best software for patient electronic data management"](https://www.g2.com/survey_responses/patientiq-review-10922703)** **Rating:** 4.0/5.0 stars _— Rajat M._ [Read full review](https://www.g2.com/survey_responses/patientiq-review-10922703) #### What Are G2 Users Discussing About PatientIQ? - [What is PatientIQ used for?](https://www.g2.com/discussions/what-is-patientiq-used-for) ### [AllegianceMD](https://www.g2.com/products/allegiancemd/reviews) Web-based medical billing, practice management and EMR software that uses artificial intelligence. **Average Rating:** 4.5/5.0 **Total Reviews:** 6 #### How Do G2 Users Rate AllegianceMD? - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.7/10) #### Who Is the Company Behind AllegianceMD? - **Seller:** [AllegianceMD](https://www.g2.com/sellers/allegiancemd) - **Year Founded:** 1996 - **HQ Location:** tulsa, US - **Twitter:** @AllegianceMD 1,163 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d25fd6464ad7d88e46653011691d533c9c1c43ceb428e78e9adb7399763f0690&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5105443&secure%5Burl_type%5D=linkedin_company_website) 20 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 67% Small, 33% Large #### What Do G2 Reviewers Say About AllegianceMD? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **quick response of customer support** , enhancing the overall user-friendly experience of AllegianceMD. - Users appreciate the **ease of use** of AllegianceMD, praising its user-friendly interface and responsive support. - Users value the **user-friendly interface** and prompt support, enhancing their overall experience with AllegianceMD. - Users praise the **quick response speed** of AllegianceMD, enhancing their overall experience with the software. - Users love the **quick response time** of AllegianceMD support, enhancing their overall experience with the program. ##### Cons - Users experience **billing issues** due to inconsistent practices and lack of transparency, leading to dissatisfaction with costs. - Users find AllegianceMD **expensive and lacking in value** , highlighting inconsistent billing practices and transparency issues. - Users note the **limited features** of AllegianceMD, leading to concerns about cost-effectiveness and overall value. #### What Are Recent G2 Reviews of AllegianceMD? **["Best in its type Electronic Health Record software"](https://www.g2.com/survey_responses/allegiancemd-review-5475439)** **Rating:** 5.0/5.0 stars _— Vikrant K._ [Read full review](https://www.g2.com/survey_responses/allegiancemd-review-5475439) **["Best software for Medical Industry"](https://www.g2.com/survey_responses/allegiancemd-review-5475830)** **Rating:** 5.0/5.0 stars _— Abhigyan S._ [Read full review](https://www.g2.com/survey_responses/allegiancemd-review-5475830) #### What Are G2 Users Discussing About AllegianceMD? - [What is AllegianceMD used for?](https://www.g2.com/discussions/what-is-allegiancemd-used-for) ### [CareClinic](https://www.g2.com/products/careclinic/reviews) CareClinic Patient Engagement software provides clinicians and pharmacies with remote patient management tools and the ability to offer consumers a way to order refills directly from the mobile or web app. Our app enables patients to manage their treatment to improve outcomes, enabling value-based care. Follow up reminders can be sent manually or automatically, patients can read educational material and add send alerts directly to the provider in case of thresholds being met. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate CareClinic? - **Workflow Management:** 6.7/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind CareClinic? - **Seller:** [CareClinic Software](https://www.g2.com/sellers/careclinic-software) - **Year Founded:** 2019 - **HQ Location:** Toronto, CA - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3a0b70bc7db1a5e7142c24286b7d2175263485b4a7550018d8a853d2627875fc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcareclinic-io%2F&secure%5Burl_type%5D=linkedin_company_website) 18 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of CareClinic? **["Works great to understand patients"](https://www.g2.com/survey_responses/careclinic-review-3531326)** **Rating:** 5.0/5.0 stars _— Verified User in Hospital & Health Care_ [Read full review](https://www.g2.com/survey_responses/careclinic-review-3531326) #### What Are G2 Users Discussing About CareClinic? - [What is CareClinic used for?](https://www.g2.com/discussions/what-is-careclinic-used-for) ### [Cedar](https://www.g2.com/products/cedar-cedar/reviews) Cedar’s consumer-friendly, enterprise platform delivers simplified and personalized experiences across the end-to-end healthcare journey so providers can increase patient collections, reduce administrative costs and improve patient satisfaction. From pre-service through post-billing, only Cedar combines health plan data with provider workflows for a seamless patient journey that enables providers to see value quickly and generate long-term ROI. How healthcare providers benefit: ● Payer-provider integration: Cedar bridges the divide between payers and providers, bringing benefit information, financial responsibility and accumulator data to the consumer to improve payment outcomes, reduce costs, and elevate your patient experience. ● Personalized patient engagement: Automatically tailor messaging and payment options for each patient to maximize the chance of payment and improve patient satisfaction. ● Dependable implementation: Implement a solution that complements your athenahealth EHR and alleviates administrative burdens. ● Continuous innovation: Gain a thought partner with aligned goals focused on driving your consumer engagement and digital strategies forward. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Cedar? - **Seller:** [Cedar](https://www.g2.com/sellers/cedar) - **Year Founded:** 2016 - **HQ Location:** New York, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9080ed8555db0b69f30beae2ebb66da5b7d29d003900c47be35682ed3e53fea4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcedar-inc.&secure%5Burl_type%5D=linkedin_company_website) 799 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Cedar? **["Great"](https://www.g2.com/survey_responses/cedar-review-7633366)** **Rating:** 4.0/5.0 stars _— Verified User in Health, Wellness and Fitness_ [Read full review](https://www.g2.com/survey_responses/cedar-review-7633366) ### [TouchMD](https://www.g2.com/products/touchmd/reviews) TouchMD is a suite of patient engagement and communication apps featuring digital consent forms, clinical photography and photo management tools, in-office marketing, and an elevated virtual consultation platform. With the HIPAA-compliant myTouchMD app, patients sign documents, share photos securely, or meet their doctor from anywhere for a virtual consultation. Designed for plastic surgery, medical spas, ophthalmology, dermatology, women’s health, and dentistry, TouchMD’s apps are available individually or as a platform for iOS or Windows touchscreen and integrated with 40+ EMR and CRM systems. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate TouchMD? - **Workflow Management:** 10.0/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind TouchMD? - **Seller:** [TouchMD](https://www.g2.com/sellers/touchmd) - **Year Founded:** 1999 - **HQ Location:** Cedar City, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1d1e942b1a57b27403c6dda780f707255042cffeec6c0c6f864cbba79590d8c1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftouchmd&secure%5Burl_type%5D=linkedin_company_website) 32 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Do G2 Reviewers Say About TouchMD? _AI-generated summary from verified user reviews_ ##### Pros - Users find TouchMD **easy to use** , streamlining processes for both practices and patient interactions. - Users find TouchMD enhances **patient communication** by simplifying consent forms and maintaining detailed visit records. - Users highlight the **easy setup** of TouchMD, enhancing efficiency for both practices and patient experiences. - Users appreciate the **efficient tracking** capabilities of TouchMD, enhancing practice management and patient documentation. #### What Are Recent G2 Reviews of TouchMD? **["Effortlessly Manages Patient Consents and Photos"](https://www.g2.com/survey_responses/touchmd-review-12080429)** **Rating:** 5.0/5.0 stars _— Alize N._ [Read full review](https://www.g2.com/survey_responses/touchmd-review-12080429) ### [5thPort](https://www.g2.com/products/5thport/reviews) 5thPort is a digital patient education, engagement and eConsent platform. It can be used across individual practices, hospitals, health systems, and in clinical research. The platform utilizes high quality, prescriptive multimedia and teach-back to educate patients and their caregivers on their diagnosis, care plans, risks and benefits of recommended procedures. Once the patient is well-informed, our digital eConsent process helps to facilitate a meaningful conversation with your healthcare provider. The analytics collected by our platform are a significant source of understanding of each patient's level of engagement and their understanding of their disease, treatment options and associated risk/benefits, allowing providers to focus on patients who had difficulty with comprehension. 5thPort is multilingual capable, so engagement can be done in the patient’s language of choice, reducing socio-economic and cultural barriers. With 5thPort, achieve the following results: 1. Save 15 to 20 minutes per consult (without spending any incremental effort) 2. Enhance the patient experience 3. Reduce patient stress on the day of their appointment 4. Empower patients to actively participate in their healthcare conversations with their provider 5. Reduce nurse burnout #### Who Is the Company Behind 5thPort? - **Seller:** [5thPort](https://www.g2.com/sellers/5thport) - **Year Founded:** 2017 - **HQ Location:** Newark, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7f73119d5750523aaecf546616a0618a5f707335c130eba4514398da1138fdc9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5thport%2F&secure%5Burl_type%5D=linkedin_company_website) 14 employees on LinkedIn® ### [AZZLY](https://www.g2.com/products/azzly/reviews) AZZLY Rize is a top-rated addiction treatment and behavioral healthcare-specific EHR, Telehealth Ready and RCM system. We serve small, medium, and large organizations. AZZLY Rize is very customizable and scalable. Features include e-check-in, scheduling, appointment reminder, EHR, treatment plans, progress notes, outcome measurement tools, medication management, withdrawal management, e-prescribing, EPCS, PDMP, patient communication tools, and electronic billing and claims submission. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate AZZLY? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind AZZLY? - **Seller:** [AZZLY](https://www.g2.com/sellers/azzly) - **Year Founded:** 2009 - **HQ Location:** Orlando, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c03441889a9c9ecc68630d1949d4a52c2e5744294e6f2058fdc5ed7aed41c261&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fintuitivemr&secure%5Burl_type%5D=linkedin_company_website) 28 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium #### What Are Recent G2 Reviews of AZZLY? **["User friendly and makes my job easier! "](https://www.g2.com/survey_responses/azzly-review-2152448)** **Rating:** 5.0/5.0 stars _— Peter S._ [Read full review](https://www.g2.com/survey_responses/azzly-review-2152448) #### What Are G2 Users Discussing About AZZLY? - [What is AZZLY used for?](https://www.g2.com/discussions/what-is-azzly-used-for) ### [BettrLife](https://www.g2.com/products/bettrlife/reviews) BettrLife is an innovative technology company that delivers a robust software solution that empowers your patients/members to take an active role in their own health and wellness through a comprehensive suite of food, nutrition and exercise tools. #### Who Is the Company Behind BettrLife? - **Seller:** [BettrLife](https://www.g2.com/sellers/bettrlife) - **HQ Location:** N/A - **Twitter:** @BettrLife 807 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [BlueJay RTM](https://www.g2.com/products/bluejay-rtm/reviews) BlueJay, a leading telerehab platform, offers a comprehensive RTM (Remote Therapeutic Monitoring) solution that allows healthcare providers and pain clinics to utilize RTM CPT codes and streamline their remote care processes. BlueJayRTM simplifies this process by providing healthcare providers with robust documentation tools and features, ensuring that all relevant information is captured and organized efficiently. BlueJayRTM guaranteed successful reimbursement with no-upfront fees. The platform offers a variety of features that can help providers document their services and track patient progress, making it easier to get reimbursed for their work. Our platform offers features, such as: • 4000+ home exercise videos and hundreds of ready-to-use HEPs templates • AI-based ROM (range of motion) remote assessment • Secure video visit (telehealth) sessions and messaging • RTM Billing documentation BlueJayRTM offers healthcare providers and clinics a turnkey solution for optimizing reimbursement, increasing revenue, and streamlining patient engagement. With a comprehensive platform, providers can confidently navigate the reimbursement process and unlock the full potential of their practice. Embrace BlueJayRTM today for streamlined reimbursement, optimized revenue generation, and enhanced patient engagement. Providers will be able to: • Monitor program adherence, pain levels, and patient feedback • Interact with patients using messaging and telehealth • Adjust the program as needed to optimize patient outcomes. BluejayRTM provides an easy and automated feature that tracks patient engagement, monitors requirements for each reimbursement code, and provides a billable summary at the end of each cycle to be submitted to insurance. BluejayRTM is a stand-alone patient engagement solution and the only platform providers will need to fully benefit from the new RTM services. #### Who Is the Company Behind BlueJay RTM? - **Seller:** [BlueJay health](https://www.g2.com/sellers/bluejay-health-52ea439e-64ff-4c97-ad39-bbdf8f1f6c02) - **Year Founded:** 2013 - **HQ Location:** Livermore, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9b29562331f21072dc2d0345dd1ff2eedf2384861f2a1599e4f8824ee284fdd0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbluejay-mobile-health-inc-%2F&secure%5Burl_type%5D=linkedin_company_website) 21 employees on LinkedIn® - ‹ Prev‹ Prev - 1 - [2](/categories/patient-engagement/f/patient-education?filters%5BEngagement+Method%5D%5B%5D=219&order=g2_score&page=2#product-list) - [3](/categories/patient-engagement/f/patient-education?filters%5BEngagement+Method%5D%5B%5D=219&order=g2_score&page=3#product-list) - [Next ›Next ›](/categories/patient-engagement/f/patient-education?filters%5BEngagement+Method%5D%5B%5D=219&order=g2_score&page=2#product-list) Spotlight Categories [Purchasing Software](https://www.g2.com/categories/purchasing-software) [Media Monitoring Software](https://www.g2.com/categories/media-monitoring) [Sales Enablement Software](https://www.g2.com/categories/sales-enablement) [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence) [Spend Management Software](https://www.g2.com/categories/spend-management) Similar Categories - [Interactive Patient Care Systems (IPC)](/categories/interactive-patient-care-systems-ipc) - [Other Patient Experience](/categories/other-patient-experience) - [Patient Case Management](/categories/patient-case-management) - [Patient Intake](/categories/patient-intake) - [Patient Relationship Management (PRM)](/categories/patient-relationship-management-prm) - [Patient Scheduling](/categories/patient-scheduling) - [Remote Patient Monitoring (RPM)](/categories/remote-patient-monitoring-rpm) [Browse Patient Engagement Themes](/categories/patient-engagement/themes) Below are the top-rated Patient Engagement Software with Patient Education capabilities, as verified by G2’s Research team. Real users have identified Patient Education as an important function of Patient Engagement Software. Compare different products that offer this feature so you can decide which is best for your business needs. Top Tools at a Glance | | Automated patient review solicitation with PM integration | User Review "Reputation Management Life Saver!" | | | Two-way patient texting with EHR integration | User Review "Real-Time Texting Transforms Office Communication" | | | Specialty EHR-integrated patient communication and recall | User Review "Easy-to-Use, Dependable EHR That Keeps Documentation Efficient" | | | All-in-one clinical documentation with patient portal | User Review "Versatile EHR for Clinical Operations, Care Coordination, and Population Health" | | | Two-way texting with EMR-integrated appointment workflows | User Review "Effortless Patient Communication, Needs Better Merging" | | | Two-way texting and automated appointment confirmations | User Review "Adit is awesome!" | | | EMR-integrated appointment filling and digital intake | User Review "User-Friendly and Time-Saving Dental Practice Solution" | | | Automated patient journeys with digital consents | User Review "An All-in-One Platform That Continues to Improve Our Practice" | | | Pre-visit intake with EHR-integrated insurance verification | User Review "Empowers Remote Work with Ease" | * * * Show More * * * ## How Do You Choose the Right Patient Engagement Software? ### What You Should Know About Patient Engagement Software ### What is Patient Engagement Software? Patient engagement software facilitates communication between health care providers and the patients they serve. These solutions are designed to improve patient satisfaction and patient experience. The software provides users with a patient portal, the ability to distribute patient surveys, and handle patient intake. Solutions in the patient engagement category offer a wide array of features, which include but are not limited to: reputation management, marketing and referral capabilities, appointment reminders, patient messaging, surveys, patient education tools, and self-care management.  Hospitals or medical practices looking to boost their patient satisfaction, cut down on unnecessary readmissions, and streamline communication with patients should be using patient engagement tools. Patient engagement solutions provide communication channels compliant with Health Insurance Portability and Accountability Act (HIPAA) to providers and patients to boost engagement between the two parties. Patient engagement software often integrates directly with health care providers’ electronic health record (EHR). ### What are the Common Features of Patient Engagement Software? The following are some core features within patient engagement software that can help users build better patient relationships and improve patient satisfaction: [**Patient portal**](https://www.g2.com/categories/patient-engagement/f/patient-portal-patient-communication) **:** Patient portals allow patients to log in to see and update their health information. Implementing a patient portal can give patients a more active role in their health care. They can access their records, see past visit history, look at lab results, and more.  [**Patient surveys**](https://www.g2.com/categories/patient-engagement/f/surveys-feedback) **:** Providers send out patient surveys to gather feedback. Direct patient feedback can give health care providers actionable steps to improve. Most solutions offer the ability to customize patient surveys, allowing providers to gather feedback relevant to their practice or hospital. Surveys can be sent automatically after a visit to ensure that every targeted patient is asked for their feedback. [**Digital patient intake**](https://www.g2.com/categories/patient-engagement/f/digital-intake-forms) **:** Patient engagement solutions give providers the ability to handle patient intake digitally before they even step foot in the office. Patients can provide necessary information, such as health insurance information and health history. Health care providers can customize intake forms to collect all necessary information.  **Secure messaging:** These tools give health care providers the ability to message their patients directly while maintaining HIPAA compliance.  Other Features of Patient Engagement Software: [Appointment Reminder Capabilities](https://www.g2.com/categories/patient-engagement/f/appointment-reminder), [Engagement Measuring Capabilities](https://www.g2.com/categories/patient-engagement/f/engagement-measuring), [Integration with Wearables Capabilities](https://www.g2.com/categories/patient-engagement/f/integration-with-wearables), [IPC Systems Integration Capabilities](https://www.g2.com/categories/patient-engagement/f/ipc-systems-integration), [Online Presence Management Capabilities](https://www.g2.com/categories/patient-engagement/f/online-presence-management), [Outreach / Marketing Capabilities](https://www.g2.com/categories/patient-engagement/f/outreach-marketing), [Patient Education Capabilities](https://www.g2.com/categories/patient-engagement/f/patient-education), [Patient Feedback Management Capabilities](https://www.g2.com/categories/patient-engagement/f/patient-feedback-management), [Patient Satisfaction Management Capabilities](https://www.g2.com/categories/patient-engagement/f/patient-satisfaction-management), [Reputation Management Capabilities](https://www.g2.com/categories/patient-engagement/f/reputation-management), [Self Care Management Capabilities](https://www.g2.com/categories/patient-engagement/f/self-care-management) ### What are the Benefits of Patient Engagement Software? **Improved patient satisfaction:** Patient satisfaction is an increasingly important metric for health care providers. Patient engagement tools help solve pain points for patients and increase the ease and efficiency with which they can interact with their health care providers. These solutions phone tag and consolidate patient interactions within a single system. Features like digital patient intake and in-app follow-up improve the patient experience making them potentially stick with the provider that gave them that experience. Health care organizations can boost patient retention by improving their patients’ satisfaction.  **Better quality of care:** Patients can leverage patient engagement software to take a more active role in their own health, and providers can have more consistent check-ins with their patients. The increased ease of communication is particularly important in the case of patients requiring chronic care. Health care organizations can automate check-ins with these patients, sending automated appointment reminders and educational material designed to give these patients more tools to help manage their conditions.  **Streamlined communication:** Patient engagement solutions give health care providers HIPAA compliant ways to talk directly to their patients. This communication, depending on the system, can be via email or text, and some solutions have built-in telehealth capabilities so medical professionals can conduct fully virtual visits. Certain solutions may provide the ability to automate communications, and features like automated appointment reminders may reduce no-shows. ### Who Uses Patient Engagement Software? **Administrators:** Health care administrators use patient engagement software to schedule appointments, handle patient intake, and collect patient feedback. Some solutions may provide medical billing features or integrate with medical billing software, which administrators leverage to handle patient invoices and payments. **Medical professionals:** Doctors, nurses, NPs, PAs, and other medical professionals use patient engagement solutions to directly message their patients. They may also use the solution to upload and share lab results or send educational material relevant to their patients. Medical professionals can use these solutions to engage with patients holistically, leveraging increased access to provide a deeper level of informed care. **Patients:** Patients use these solutions to interact with their care providers, send required documentation, book appointments, and review historical health data. The goal of patient engagement software is to get patients more involved in their health care, so the solutions are designed with patient interaction in mind.  #### Software Related to Patient Engagement Software Related solutions that can be used together with patient engagement software include: [Telemedicine software](https://www.g2.com/categories/telemedicine) **:** Patient engagement solutions often integrate with, or include the features of, telemedicine software. The combination of these two types of software can provide a near-comprehensive solution for health care providers looking to improve patient engagement. [Patient intake software](https://www.g2.com/categories/patient-intake) **:** Patient intake functionality is a common feature of patient engagement solutions, which allows patients to fill out intake forms and provide necessary previsit information digitally. [EHR software](https://www.g2.com/categories/ehr) **:** The EHR is the backbone of any health care providers’ tech stack. It’s because of its importance and the fact that patient engagement solutions need to access and deliver health records, the latter will offer integrations with the former.  [HIPAA compliant messaging software](https://www.g2.com/categories/hipaa-compliant-messaging) **:** Secure messaging, or HIPAA compliant messaging in the case of health care, is a core feature of patient engagement solutions. Communication between patient and provider must be secure, and patient engagement tools provide a secure two-way, real-time communication method.  ### Challenges with Patient Engagement Software Software solutions can come with their own set of challenges.  **Adoption:** Product adoption is key to ensuring successful implementation. If no one uses the system, there’s no point in having it. Health care providers must be diligent about educating their employees on the patient engagement solution to drive meaningful use. In addition, organizations that purchase patient engagement solutions should build the solutions’ use into their workflows to drive adoption. As patient engagement solutions are designed to boost patient interaction, it is important to educate patients on the new system. There may be robust functionality that patients either do not know or use because of a lack of knowledge. Both problems can be addressed by educating patients on the full breadth of features a patient engagement solution offers. A large part of adoption may be whether or not the solution has a mobile app.  **Integrations:** Proper integrations with providers’ existing health systems are necessary for patient engagement solutions to work as intended. EHR integration is the most common, but it may be valuable to ensure that the patient engagement system integrates with other parts of the tech stack. If the organization is running on a medical practice management system, the patient engagement software should integrate with it. **Compliance:** Patient engagement software must be compliant with relevant health care regulations to be safe and effective. HIPAA compliance, which demands the protection of personal health information (PHI), is first and foremost among regulatory compliance in patient engagement systems.  ### Which Companies Should Buy Patient Engagement Software? All health care providers interacting with patients should invest in a patient engagement solution.  **Hospitals:** Hospitals deal with high volumes of patients. Patient engagement systems streamline intake and communication with those patients, automating interactions wherever possible consequently reducing the staff’s burden. Automation of standard interactions, like appointment reminders, can help hospitals deal with high patient volume.  **Independent practices:** For independent practices, patient engagement is vital. Patient engagement solutions can help these providers build solid relationships with their patients. **Multi location practices:** Building relationships and standardizing a streamlined approach to patient communication across multiple locations is much easier with patient engagement software. Multi location practices can leverage the software to drive consistent patient engagement.  ### How to Buy Patient Engagement Software #### Requirements Gathering (RFI/RFP) for Patient Engagement Software During the requirement gathering process, the selection team should put together the core functionality they’re looking for. The team should have an estimate of how many users they’ll have, as well as the tech literacy of those users. Patient engagement solutions offer a wide range of features, so narrowing down what is necessary and what may be a bonus is key. The health care provider may want an omnichannel solution with a mobile app to boost adoption in heavy mobile device users. Integration with existing systems should be considered at this point. #### Compare Patient Engagement Software Products **Create a long list** Prospective buyers should put together a list of vendors that meet their core requirements to form their long list. They should start with a comprehensive list of features they’re looking for, from must-haves to wish list functionality.  **Create a short list** At this point, prospective buyers should send out RFIs and use the responses to narrow their long list down to a short list of viable solutions. The selection team should conduct in-depth research at this point and start to form informed opinions on the available options. **Conduct demos** At this point, the prospective buyer will demo products from the short list. During the demo stage, the buyer should ask questions about specific scenarios common to their practice or hospital. Certain solutions may be geared towards a specific type of practice, and have features for that practice type. Initial pricing conversions should take place if they haven’t already, or if the vendor’s pricing isn’t clearly outlined.  #### Selection of Patient Engagement Software **Choose a selection team** Administrators, medical professionals, and systems administrators should all be involved in the selection process. Administrators and medical professionals, the users of the software, should have a say in choosing the solution that they’ll spend the most time using. Systems administrators, or tech support professionals involved in the implementation and integration of the software into the existing tech stack, should also be involved. **Negotiation** The selection team will have to negotiate with the vendor, weighing the price against the potential benefit of purchasing and implementing the solution.