--- title: Spruce Health Reviews meta_title: 'Spruce Health Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 344 reviews by the users' company size, role or industry to find out how Spruce Health works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 344 scale: '5' date_modified: '2026-07-17' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # Spruce Health Reviews **Vendor:** Spruce **Category:** [Telemedicine Software](https://www.g2.com/categories/telemedicine) **Average Rating:** 4.7/5.0 **Total Reviews:** 344 ## About Spruce Health Spruce Health is an all-in-one HIPAA-compliant platform built for healthcare that puts calls, voicemails, texts, secure messages, fax, video, and telemedicine all in one place. Spruce can power your entire practice's phone system with VoIP phones and phone trees. For advanced practices, Spruce provides an after-hours phone solution, bulk messaging, workflow automation, payments, schedule and saved messages, and EHR integrations. ## Spruce Health Pros & Cons **What users like:** - Users appreciate the **ease of use** of Spruce Health, enhancing communication for both providers and clients. (16 reviews) - Users value the **efficiency** of Spruce Health for seamless client communication and secure information handling. (13 reviews) - Users appreciate the **ease of communication** with clients through Spruce Health, enjoying its user-friendly and secure features. (11 reviews) - Users value the **responsive and helpful customer support** of Spruce Health, ensuring quick resolutions and seamless communication. (11 reviews) - Users commend the **efficient patient communication** features of Spruce Health, enhancing connectivity and security in their practice. (11 reviews) - Users appreciate the **convenient and efficient features** of Spruce Health for seamless client communication and workflow management. (9 reviews) - Users highlight the **exceptional customer support** of Spruce Health, appreciating quick responses and seamless assistance for their needs. (9 reviews) - Users value the **reliable text messaging** feature of Spruce Health, enhancing client communication and convenience greatly. (9 reviews) - Setup Ease (8 reviews) - Affordable (7 reviews) **What users dislike:** - Users find the **limited features** of Spruce Health restrictive, especially regarding client account requirements for HIPAA compliance. (8 reviews) - Users find it frustrating that some features, like auto replies, require a higher tier, limiting overall **functionality**. (7 reviews) - Users find Spruce Health to be **expensive** , especially regarding user fees and additional customization options. (5 reviews) - Users face **messaging issues** due to clients needing accounts for HIPAA compliance, complicating communication and archiving. (5 reviews) - Users express a desire for improved **integration capabilities** , particularly with custom forms and seamless workflow enhancements. (5 reviews) - Users find the **call issues** inconvenient, especially with the confusing dialing and quick response requirements. (4 reviews) - Users feel frustrated by **limited access** to features, as many require higher-tier subscriptions for basic functionalities. (4 reviews) - Limited Communication Features (4 reviews) - Poor Customer Support (4 reviews) - Texting Issues (4 reviews) ## Spruce Health Reviews ### 1. Perfect and affordable for small teams **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew B. | Clinical Director and Owner, Mental Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2023 **What do you like best about Spruce Health?** Convenience of use Feature-rich Assignment of conversations to users and team members Inclusion of fax service Inclusion of email address Mobile Apps available Healthcare / HIPAA conscious **What do you dislike about Spruce Health?** Pricepoint is more expensive, especially when scaling an organization No dedicated voicemail or extension configurations for the lower price point Lower price point does not allow for autoresponder scheduling **What problems is Spruce Health solving and how is that benefiting you?** For a solo practitioner looking for an all in one HIPAA compliant solution, Spruce stands apart from other services at a very affordable rate. It solves everything except end-to-end encrypted email. ### 2. My patients and I love this service. **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea K. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2022 **What do you like best about Spruce Health?** Convenience, Simple, Effective, and Secure. Only my least tech savvy patients don't like using the systemic and that's very rare. I'm an independent practitioner with no staff and this system is the best way I have found so far to address my communication/correspondence needs. **What do you dislike about Spruce Health?** I use it to transfer PHI with colleagues, but have to make the colleagues 'patients' because adding a 'practice' means they get access to everything. I would also like it if there were separate groups able to be made for such access. I also wish there was a place to save documents my patients have uploaded that could be more easily accessed than having to save and search through long message threads. **What problems is Spruce Health solving and how is that benefiting you?** HIPPA secure messaging, calls, and video chats that are all in one place, which is important. I haven't tried the faxing yet, but am going to be looking into that as well. ### 3. Increases convenience, affordable price **Rating:** 5.0/5.0 stars **Reviewed by:** Shauna G. | Medical Staff, Family Medicine, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2022 **What do you like best about Spruce Health?** The ability to let a team manage one inbox of messages and calls is invaluable for providing great customer service that is coordinated. **What do you dislike about Spruce Health?** It would be nice if it could make calls from a browser like you can with google voice. Or if it could complete the same task by calling your phone then out to the patient instead of giving me a totally different number to call. **What problems is Spruce Health solving and how is that benefiting you?** Allows usage of a virtual assistant while still being able to answer message myself. ### 4. Good so far **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda B. | Licensed Psychologist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** Modern, easy to use interface. Customer support has been checking in on progress and concerns. **What do you dislike about Spruce Health?** I had a business number already that I wanted to port over, and it took a while to get this process going. It's been longer than the free trial so unfortunately I haven't really dug into all the features yet (because I'm still using my former business phone app), but it's finally getting ported over in the next couple of days so I'm looking forward to learning more! **What problems is Spruce Health solving and how is that benefiting you?** What I don't like about my current set up is that I have a separate app for a phone and a separate account for email - which would make my clients have to have 2-3 ways to be in contact with me, setting up different accounts with different passwords. With Spruce, I'm looking forward to being able to call, text, and "email" (via sending files) all from one account! ### 5. A great resource for therapists! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** Ease of use is the biggest perk of using Spruce, along with customer support. **What do you dislike about Spruce Health?** Nothing at all I can think of that I do not like **What problems is Spruce Health solving and how is that benefiting you?** Improved communication between staff and clients, and improved communication between employees. ### 6. Highly recommend SpruceHealth **Rating:** 4.5/5.0 stars **Reviewed by:** Melissa B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2023 **What do you like best about Spruce Health?** SpruceHealth is trustworthy, I almost never have any connection issues, it is very user-friendly and easy to navigate for both provider and patient. **What do you dislike about Spruce Health?** Groups are not an option and as a provider, I can only meet 1:1 with this platform. **What problems is Spruce Health solving and how is that benefiting you?** Makes connection easy to patients. ### 7. Spruce Health has changed my practice for the better! **Rating:** 5.0/5.0 stars **Reviewed by:** Kristin F. | Co-Owner, Licensed Clinical Psychologist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2022 **What do you like best about Spruce Health?** I love having a way to securely communicate with patients that can be used like email or text. It is much easier than the secure messaging through my EHR or sending an encrypted email through my HIPAA-compliant email. E-fax was also a major draw for me because I did not want to pay for a phone line and faxing paper is such a pain. It is great that it is integrated all together. I especially appreciate the recent updates that allow a contact to have conversation threads using various modes of communication. It makes things a lot less confusing. I love being able to save standard messages and to schedule messages in advance. Recently, I learned that another practice uses Spruce bc Spruce let me know when I faxed that clinic. We were able to link our clinics within spruce and secure communication about our mutual patient is super easy. Their customer service is great and the program is very affordable for solo or small practices. I have already recommended Spruce to colleagues and started using it with my second clinic as well. Also - I learned about Spruce by searching through the product reviews on personcenteredtech.com. Their review is about four years old now, so it probably is not updated with all of Spruce's current features. **What do you dislike about Spruce Health?** I wish I could have secure emails with patients/potential patients/other providers through spruce. I do use spruce like I would use email by logging in on the computer to secure message patients, but I am limited in terms of types of attachments. Also, I am unable to see images and such if I get a promotional email and I cannot see if a patient cc's others on an email. I know that my response to the patient will not go to the others that have been cc'd, but it has definitely caused some confusion with transitioning a patient to a new provider. I wish our email address was shorter. I don't use the telehealth feature much, as I prefer the more comprehensive options that Zoom offers. However, it is a great backup. This won't apply to many users, but for the past year, I have been using spruce for two clinics. The only thing that is a pain is that I have to log in and out of each account on my cell phone. I can still get calls for both clinics, but I can only be notified about messages from the clinic that is logged in at the time. I haven't used any of the integrations, but it would be great if it could be integrated more easily with my EHR. Also, I have not tried the "spruce visits" yet that allow for patients to complete questionnaires. I already have something similar in my EHR. I would consider using it if I could export the data into excel or something. And if there were more options for mental health questionnaires. **Recommendations to others considering Spruce Health:** Give it a try and you will see for yourself that you cannot go without it. **What problems is Spruce Health solving and how is that benefiting you?** It solves the issue of needing to keep track of all communications with patients, family, and providers with regards to a patient. It is pretty easy to copy into my EHR if I want to and it really makes it easy to stay HIPAA compliant. It makes communicating with clients and other staff really easy, as well as keeping track of calls to return. It is also a backup for telehealth for me. ### 8. Increase Patient Satisfaction and great customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Angela S. | APRN, PMHNP and Practice Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2022 **What do you like best about Spruce Health?** Being able to access a secure app from my phone or computer to be able to quickly and easily respond to a patient inquiry. **What do you dislike about Spruce Health?** One downside is that you can not do telehealth with more than one person at a time, so can not do an Audio/Visual call with more than one patient and provider. **What problems is Spruce Health solving and how is that benefiting you?** Spruce helps me to be able to prioritize our calls, and ensure we can promptly return any inquiries. With the team commenting we are all able to know exactly where each inquiry is at any given time. ### 9. Great option for clinicans **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie W. | Licensed Professional Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2022 **What do you like best about Spruce Health?** I have been using Spruce since I opened my private practice in 2018. I love the features the service offers. **What do you dislike about Spruce Health?** At this time, I don't have any dislikes. **What problems is Spruce Health solving and how is that benefiting you?** I have a separate HIPAA-compliant business number that I use with my caseload without giving out my personal phone number. ### 10. Everything a Therapist Needs in One App **Rating:** 5.0/5.0 stars **Reviewed by:** Dani S. | Lead Clinician, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2022 **What do you like best about Spruce Health?** I love that I can video chat on the Spruce app. It's typically very clear and allows clients to be flexible with when they can see me. I also love that it saves all conversations over time so I can reference back to them. It's nice to be able to text clients safely, as they usually prefer that to me calling them. HIPPA compliant is a huge plus as well. **What do you dislike about Spruce Health?** Sometimes the videos cut out, however that could be an internet issue. I think with the latest updates, it also seems to be a bit more streamlined. Some clients complain that they do have to download an additional app to have conversations, which they then forget to check from time to time, missing my messages. **Recommendations to others considering Spruce Health:** It's so nice to have everything all in one app! **What problems is Spruce Health solving and how is that benefiting you?** As therapists, we are usually discouraged to text clients, however, they often would prefer for us to text than call them. With Spruce, I can safely text clients and communicate with them without the concerns of breaking client confidentiality. ### 11. It's an efficient program **Rating:** 4.5/5.0 stars **Reviewed by:** Luisi C. | Clinician, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2022 **What do you like best about Spruce Health?** I like that there is a call log so I can check back and see if I missed a call with no message. **What do you dislike about Spruce Health?** I wish there was a group video chat option. **What problems is Spruce Health solving and how is that benefiting you?** I like receiving my faxes and calls in one place so I don't have to manage multiple platforms. ### 12. Great HIPAA-compliant text/phone app **Rating:** 5.0/5.0 stars **Reviewed by:** Julia K. | Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** Spruce is easy to use and lets me keep an eye on recent conversations with clients at a glance. I also love that I can schedule pages to myself to remind me to complete tasks or reach out to clients between sessions. **What do you dislike about Spruce Health?** Honestly, Spruce has come a long way in the years since I started using it at an old job, and a lot of my issues with it have been resolved! I guess the only feature I'm missing now is a group text ability so that I can collaborate with a group of external providers easily. **Recommendations to others considering Spruce Health:** I am currently using Spruce in a practice of just me, but it really thrives in a team environment. **What problems is Spruce Health solving and how is that benefiting you?** For me, being able to text my clients in a HIPAA-compliant way has been really helpful and has increased how cared for my clients feel. I also love that I can easily write a note about a phone call in the log where the call took place. ### 13. Really clean, easy-to-use service with great customer support **Rating:** 4.0/5.0 stars **Reviewed by:** Laurel R. | Founder and Clinical Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** I love the clean, easy-to-use interface and the helpfulness of the Spruce team. We've had NO technical problems and the team was helpful in getting a customized setup that really works for our business. The VOIP world is full of really terrible products and this one is the best I've found by far. I also like that we have a HIPAA-compliant team communication system that effectively replaces Slack and text messaging. We also have a universal after-hours message that helps us keep good boundaries with clients. **What do you dislike about Spruce Health?** I do wish the price point was lower, and that some of the features you could set up yourself rather than having to go through support. **What problems is Spruce Health solving and how is that benefiting you?** Spruce replaces a terrible VOIP platform we were using AND Slack, all while being HIPAA compliant and easy to use. We don't need to have multiple phones to separate personal and professional tech space. They are neatly separated by app. ### 14. Messege Scheduling is the best!! **Rating:** 5.0/5.0 stars **Reviewed by:** Lee I. | Therapist in Residency, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** Being able to schedule a message to send is the most beneficial feature for me. I sometimes think of things to send to clients after business hours. When that happens i don't feel comfortable sending clients messages that late and thus being able to schedule a message to send out the next day and not lose my thought -is really helpful for a person whose mind races a thousand miles a second, a.k.a. -me! **What do you dislike about Spruce Health?** I, unfortunately, spend a lot of time talking about scheduling with my clients. It would be helpful if they could see my availability and add themselves into my calendar instead of us having to converse back and forth. **Recommendations to others considering Spruce Health:** none **What problems is Spruce Health solving and how is that benefiting you?** Being able to communicate with confidentiality and be certain that it's confidential creates much peace of mind. I like to say to my clients that once I send them the invite, that we will be able to be sure that we are speaking with confidentiality! ### 15. Great for birth center/ shared call midwife practice **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah S. | Director Of Midwifery, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** We implemented spruce since we opened our birth center! We love that all of our midwives can see the conversations having with clients, and that we can communicate with each other about clients in a HIPAA secure way. It makes going "on" and "off" call easy. It's super nice to have a ongoing thread for each client all in once place. We also appreciate the cost- the price point is pretty great for a new small business with just a few midwives. There is also a lot of great features save message templates, auto messages, voice mail transcription, phone trees, tagging specific providers in message or assigning conversations to them( which has been great for our gyne clients who see one particular midwife) **What do you dislike about Spruce Health?** We would love if the notification ding from spruce could be customized. It is subtle and quiet and can easily be slept through overnight. We have to tell our clients to call if they don't hear back from us, because we have slept through messages before. Also wish the client incoming and outgoing calls were tracking in the same secure message thread - instead of an entirely different "unsecure" message thread. It would also be amazing if they created a way to download a communication thread with a cleitn into a PDF so we can add it to our clients EMR at the end of their pregnancy. Right now we just have to copy /paste. Occcasionally the spruce delay on calls it bad, but that has been my experience with all these types of systems. **What problems is Spruce Health solving and how is that benefiting you?** Spruce lets us clients access up 24/7 easily through a text message or call. It allows the client to have one number/app that directly goes to whatever midwife is on call. This is great for not having a physical phone to pass between midwives, allows our team to see whats happening even when we are away/off call, and see what conversations the client has already had with our team so that they don't have to repeat themselves. Allows for emergency access to us, Clients love being able to text us. ### 16. I love Sprice! **Rating:** 5.0/5.0 stars **Reviewed by:** Tina F. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2022 **What do you like best about Spruce Health?** The patients can send you a message and you Look at it when you get time so you don't get interrupted with phone calls throughout the day. My patients love it! **What do you dislike about Spruce Health?** I have a hard time getting my messages to go to my chart. I currently use I cannotes. Will be using intakeQ **Recommendations to others considering Spruce Health:** None I can think of **What problems is Spruce Health solving and how is that benefiting you?** Getting information into chart from spruce. Have had to block a patient from being angry. Had to move the app. From the front of my phone to the back because every time I saw messages I would get anxious on my time. It has been more efficient than phone calls. The nurse doesn't have to interpret to me what the patient is asking. It comes straight from the patient to me. And I have more before documentation from the patient so there are no questions on how it got interpreted. ### 17. Manages all incoming new patient details and info keeping my personal # and email private. **Rating:** 5.0/5.0 stars **Reviewed by:** Brittanie S. | Owner/Provider, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** Manages all incoming new patient details and info keeping my personal # and email private. I use phone, fax, email and secure texting. Have used video once but have other platforms I also utilize. **What do you dislike about Spruce Health?** I dislike having another app on my phone sometimes it crashes and does need wifi or data to work. It takes a little to navigate to make calls via spruce but I don't see way around that. **What problems is Spruce Health solving and how is that benefiting you?** I know when calls are for work or personal because it is labeled. I also can screen calls with voicemail transcription so I know how long the return calls are going to possible. Have had some problems with my number being from out of state where new clients don't always answer. I'm not sure what number is showing up on their end and would prefer that the Spruce number I have be shown up for clients to use. ### 18. Positive experience **Rating:** 5.0/5.0 stars **Reviewed by:** Chantal Marie W. | Clinical Director, Licensed Marriage and Family Therapist , Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** I like the separation between my personal contacts and the contact information for my clients. I like knowing when it's a client call versus a personal call. I also like the secure messaging, and the ability to do telehealth. I also like that I can message clients from my phone or my computer. The variety is great. I also like the auto messages that I can set after hours or when I'm out of the office. **What do you dislike about Spruce Health?** There's not too much that I dislike. I suppose I wish that I could save but remove old contacts. Right now I just "archive" them, but I recently realized that this isn't exactly what I was wanting. **What problems is Spruce Health solving and how is that benefiting you?** The separation of phones while only using one device. I like the fax number and the ability to fax that comes with Spruce. I can easily do this from my phone or from my computer. ### 19. Usually easy and efficient **Rating:** 4.0/5.0 stars **Reviewed by:** Lisa H. | Psychotherapist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2022 **What do you like best about Spruce Health?** I appreciate the secure video and texting, as well as allowing clients to pay in the app. The price is reasonable, though I would pay more for added features. I have not used another similar service for my business to compare it. **What do you dislike about Spruce Health?** Glitches occur at times. There is always a 3 second freeze at the beginning of every video call, as well as occasional freezes that can be longer. At times, video calls do not pop up for client. **Recommendations to others considering Spruce Health:** It is overall a useful tool, but have conversation with your clients about tech issues (freezes etc. **What problems is Spruce Health solving and how is that benefiting you?** Spruce allowed me to begin working virtually (and securely) at the start of the Pandemic. I now work only virtually after discovering that I enjoyed it. It also allowed me to port my business phone number as well from another provider (that had phone only). ### 20. Spruce Health **Rating:** 4.0/5.0 stars **Reviewed by:** Ashley H. | Mental health therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** I like having a fax and phone number. . **What do you dislike about Spruce Health?** I wish the help desk was more responsive **What problems is Spruce Health solving and how is that benefiting you?** I have both a phone/fax number which will make things easier later on down the road. ### 21. Exceptionally Helpful Collection of Services **Rating:** 5.0/5.0 stars **Reviewed by:** Cub L. | Owner, Registered Mental Health Counselor Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** The flexibility of having a web interface or via a mobile app. The suite of services is amazing, incoming phone, inbound/outbound fax, texting, intergration features. **What do you dislike about Spruce Health?** The fact that there is not any web VoIP or native integration with the hardphone. IE: Can't start a call via the app and pick it up via the hardphone. Support could be a bit faster to respond, not horrible, but generally speaking it takes them close to 24hrs to respond, when I am paying a premium. Notifications on the web portal are inconsistent and seem to break after every release. **Recommendations to others considering Spruce Health:** I highly recommend agencies consider leveraging Spruce for HIPAA-compliant solutions. **What problems is Spruce Health solving and how is that benefiting you?** HIPAA compliant communications via texting was the primary problem I am solving. It's been a tremendous asset to my business. I can quickly text clients via the web portal or the app. ### 22. Excellent App for Sole Provider in Behavioral Health Practice **Rating:** 5.0/5.0 stars **Reviewed by:** Christi K. | LPC, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** Absolutely love being able to schedule an SMS message to go out at a later time. I'm a night owl and don't want to text a client late at night. This app will allow you to schedule when it will be sent. I like that I can communicate with my clients in a hippa compliant fashion without the patient having to download any apps. They can but they are not required to do so. Telehealth feature is great too. **What do you dislike about Spruce Health?** I don't not like anything about the platform. If you have slow internet though, there is a bit of a wait for the messages to transmit and open. **What problems is Spruce Health solving and how is that benefiting you?** HIPPA compliant messaging. Keeps all contacts for client in one place. Can call with your cell without giving the patient your number. ### 23. Spruce is everything HIPPA compliant your business needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Sierra S. | Psychometrician, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2022 **What do you like best about Spruce Health?** Spruce is helpful for communication with Spruce is helpful for communication with all of my clients! It makes it easy to converse about confidential things! I am looking forward to continuing to grow with spruce as my clients love this easy portal! **What do you dislike about Spruce Health?** There isn't much that I don't like about Spruce. It's very simple to use. I don't believe that I would change anything if I could. I wish I found it eariler because it is helpful for my business! **What problems is Spruce Health solving and how is that benefiting you?** Spruce makes it easy for me to communicate with my clients. They find a place where they can communicate without being afraid that their information will be stolen. This is a great benefit because I am able to have more clients who are willing to engage. ### 24. Reliable and Professional All in One Service **Rating:** 5.0/5.0 stars **Reviewed by:** Mary Katherine B. | Marriage and Family Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** User-friendly and all-in-one service! I can easily open the app with Face ID on Apple and look at calls, messages, and faxes. **What do you dislike about Spruce Health?** I cannot think of any, honestly. The recent update was great, and I think you all continue to make it even better! **Recommendations to others considering Spruce Health:** I have tried another service before Spruce, and literally the day I changed to Spruce my workflow was easier. Spruce has a clean design and is very user-friendly. Everything is kept in one place, and the app has never crashed on me or been unreliable (like the first service I used). I highly recommend! **What problems is Spruce Health solving and how is that benefiting you?** I am able to effectively and efficiently communicate with clients and receive faxes to coordinate clients' care. Spruce is a secure and reliable way to do this! ### 25. Great app. Easy to use! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2022 **What do you like best about Spruce Health?** Being able to use your own phone is a plus and being able to have a distinct phone number apart from your personal own. Getting notified when I get a call from a spruce caller. **What do you dislike about Spruce Health?** The down side I have experienced is that you cannot open email communication from anyone that leaves their company logo in their email. I did not know this when I added my email to a payer account. I had to go and get a notary to sign off on who I was to be able to change the email. **What problems is Spruce Health solving and how is that benefiting you?** none at this time. They were responsive quickly however when I had the email issue that did not meet their requirements and I could not open the email due to company logo. ### 26. Excellent product and service **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel B. | Owner and Physical Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** Easy to use. E-fax capability. Affordable. The customer service is timely in their responses and very helpful/kind. Able to add multiple users to same number **What do you dislike about Spruce Health?** Would like for the call number to show on my phone along with the "Spruce number" display so therapists using the same business number can know who may be best to answer the call **Recommendations to others considering Spruce Health:** easy to use, compliant with patient privacy laws and perfect for any business that is starting out **What problems is Spruce Health solving and how is that benefiting you?** I do not have my own personal building or space for my practice. Having Spruce allows me to not use my personal cell as my business number. Calls are forwarded directly to my cell phone, which is perfect for me due to traveling to multiple locations. ### 27. Spruce makes communicating with clients easy, and makes team chats even easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah B. | IBCLC, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** A dedicated number that comes up as Spruce when someone calls is really nice because I don't have to guess if it's a client or a personal call. It takes the guesswork out. **What do you dislike about Spruce Health?** Sometimes it takes a bit for it to refresh after someone calls, as in I cannot get to the call right away or see who called right away. Overall, that's a small concern. **Recommendations to others considering Spruce Health:** Don't think about it, just move to Spruce. It'll make your life easier! **What problems is Spruce Health solving and how is that benefiting you?** I am easily able to communicate with clients. I like having a phone tree to make my business sound more professional. Automated voicemail allows me to capture missed calls easily. I also love being able to schedule text messages for future. ### 28. Great product and great customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Janine K. | Founder & Child Psychotherapist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** Spruce makes it easy for me to communicate with my clients. It also allows me to quickly be able to fax documentation over to other providers and insurance companies. **What do you dislike about Spruce Health?** There isn't anything that I dislike about Spruce. It meets all of my needs and I like that I am able to meet with my clients via Telehealth if I can't meet with them in person. **Recommendations to others considering Spruce Health:** If you have any questions I recommend you reach out to Spruce customer service. They are very responsive and super helpful! **What problems is Spruce Health solving and how is that benefiting you?** I like that I am able to communicate with my clients via phone, video, and text message. Having my own fax number has been great and useful for sending documents to insurance companies. ### 29. Efficient way to communicate with clients **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2022 **What do you like best about Spruce Health?** Spruce is a most helpful end-to-end user HIPPA compliance **What do you dislike about Spruce Health?** There is not anything that I found that I dislike. If there is something I am curious about, I reach out for techsupport. This affords me the opprotunity to learn more about the product I pay a monthly subscription for. **What problems is Spruce Health solving and how is that benefiting you?** Spruce is solving the problem of HIPPA compliance. ### 30. Spruce for a dental practice! **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew R. | Owner/Dentist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2022 **What do you like best about Spruce Health?** It's a really clean interface, looks very polished and provides a sleek patient experience. **What do you dislike about Spruce Health?** The premium plan is twice the cost, and out of my budget. I wish I could access one of the features without having to upgrade completely to the higher plan. **What problems is Spruce Health solving and how is that benefiting you?** seamless patient experience! ### 31. Great app, functionality, and customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Spruce Health?** I switched to Spruce due to a negative experience with a previous phone provider and texts that didn't come through on time. I wanted something reliable and professional for my counseling business (I'm a sole provider). I love that the app is super easy to use and has some cool features available (I don't use them, yet, but I think they'd be really handy for a multi-person business). It's reasonably priced. I like that calls come through on a Spruce number so that if someone else in my family sees my phone, they're not going to see any client info. And the customer service is great - there was a delay porting my number (not too bad of a delay) but they were kind enough to give me a month free due to the error! **What do you dislike about Spruce Health?** I can't really think of any. Sometimes I wish I could tell who was calling but that's the tradeoff for having secure client data! **Recommendations to others considering Spruce Health:** Highly recommend! **What problems is Spruce Health solving and how is that benefiting you?** My messages and calls come through on time. The quality of calls seems good. I like that there's an option for video calls if I needed to use it. ### 32. Spruce is Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** James C. | APRN, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** I have been using Spruce for over a year, and it is an amazing product. It allows me to communicate with my patients in multiple ways and I can use it to fax! There is no competition. **What do you dislike about Spruce Health?** After Spruce updated their software, it is not as user-friendly, but it is still pretty great. I wish they would add more automation features to streamline my practice. **Recommendations to others considering Spruce Health:** Watch the videos provided. **What problems is Spruce Health solving and how is that benefiting you?** I have uploaded patient education into Spruce which makes sending information to my patients very easy! My patients can call me or text me at any time and I have an automated message to make it clear when I will get back to them. It is awesome. ### 33. Great tool for HIPAA-compliant communication **Rating:** 4.5/5.0 stars **Reviewed by:** Erica F. | Licensed Professional Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** Spruce makes it easy to manage communications for my mental health practice. I love that my calls, texts and faxes are secure. I switched to Spruce from a free generic app, and there is such a difference in quality. **What do you dislike about Spruce Health?** There is often a lag on calls made/received using Spruce. Also, when I receive a call, Spruce never rings long enough for me to have time to answer. Unless my phone is in my hand or right beside me, I miss calls because it doesn't ring long enough. **What problems is Spruce Health solving and how is that benefiting you?** I selected Spruce for secure messaging, calling and faxing. All of these services are nearly seamless. Spruce streamlines all of these communications and improves my productivity and efficiency. ### 34. Overall great service! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2022 **What do you like best about Spruce Health?** Phone and laptop views. Ability to schedule messages. Internal messages (and now it's easier not to accidentally send a text). The help response is timely to any questions. **What do you dislike about Spruce Health?** Honestly I'm still confused by the changes and all the duplicate messages. The roll out of that was bumpy. I attended one of the help sessions and everyone was nice but mostly referred us to videos. Actually having a few live training sessions would have helped. Also, having a follow up session about 1-2 months after new companies start would be really helpful- that's when everyone really figured out their needs and issues and could use a one on one help session (not just videos). Also wish I could nest people together (we have a lot of patients with dementia and talk/text with their adult children, caregivers, etc; and would love these all linked so we see them together). **What problems is Spruce Health solving and how is that benefiting you?** Messaging patients in general- not just through a portal. Being able to message our patients on the go! Great for concierge or DPC when we answer things all evening/weekend ### 35. Pretty good so far **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** I've used Spruce to send a bunch of faxes so far and have been pretty happy with that. I like that Spruce is compliant with HIPAA. I haven't launched my medical practice yet so I haven't experienced the full functionality of Spruce just yet so cannot comment further. **What do you dislike about Spruce Health?** Customer service could be better. I've gotten redirected to bots which don't end up addressing my issue. For instance, during my orientation meeting with a real person, he mentioned they have a consent form that I would give patients to sign about the HIPAA compliance. He told me to just send a message through Spruce to a certain contact; when i did that, a bot answered and was not leading me to the right place. I tried over and over again, and same response. It is not easily to get back in touch with a real person. I eventually gave up on this, but will need to revisit this again in the future. **What problems is Spruce Health solving and how is that benefiting you?** Business phone and fax number, online portal for calls with HIPAA compliance. Can interface with my EMR, so conversations with patients can be saved to their charts. I may take advantage of the more expensive plan that offers the phone tree, once my practice is launched, since I'll be the only employee in my micropractice for now. ### 36. Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Shani L. | Licensed Mental Health Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** While the Spruce service is great on its own, what sets it apart for me is the customer service. Any time I've had a question or a problem (there were some initial hiccups when my number was ported), the response from the support team was immediate and thorough. They followed up and followed through until I confirmed that all issues were solved. 10/10! **What do you dislike about Spruce Health?** I really have no complaints. I only use text and voice functions and both are easy enough. For my pretty basic needs, I can say that there is nothing I dislike about Spruce. **What problems is Spruce Health solving and how is that benefiting you?** I was looking for HIPAA compliant service to use with my therapy clients, both current and prospective. Before using Spruce, I had two different phones to have separation and boundaries between my practice and my life. I ultimately found that setup to be quite cumbersome and it just didn't work for me. I like that everything is on one device now and that I can mute notifications if/when needed and wanted. It's a great balance between ease and control. ### 37. Love the features and responsiveness of support staff. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** I really like that they actually listen to my suggestions when I see something that could be added or made easier. Lots of options. Love the ability to send internal messages between staff members within the patient's conversation that the patient cannot see themselves. So if the patient writes in asking for info about certain services and conditions, I can put a internal staff note just underneath the conversation I have with the patient which will summarize our discussion, and then drop it into the appropriate healthcare provider's inbox to handle it. Then the provider who sees the message will know exactly what they need to do rather than having to dig through the entire conversation I had with the patient. I like the paging feature available, too. With paging, I don't have to move the patient message out of my own inbox for someone else to get involved, I just tag them and the staff member that I want to look at the message with me will be notified. **What do you dislike about Spruce Health?** Would like it if there was an option for a repeat alert when a message comes in. Currently it will just ding once and that's it. It would be amazing if there was an option to create a questionnaire of our own that we could send out to patients to fill out, much like how spruce currently offers visit templates. But due to the nature of our specialty, none of the current templates fit our practice. **Recommendations to others considering Spruce Health:** Spruce is a fairly comprehensive patient messaging system. And the developers/team behind it do actually take into consideration any recommendations that you make for changes. Can also be used for inter-office communications as well. I like the versatility, and I really like the ability to perform almost all of its functions from the app you can load on your phone instead of having to log on to a laptop or desktop for every little thing. **What problems is Spruce Health solving and how is that benefiting you?** Mass patient notification has been simplified. Communication between staff has been increased. ### 38. Private practice therapists' dream **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** I am a contract therapist who really struggled to find a HIPAA compliant text message system that was also user-friendly and cost effective. I love that you can schedule text messages and set up auto-responses with Spruce. I was also able to port my previous number from a not as user-friendly service so that I didn't have to change all of that information. Spruce also offers great support for any issues. **What do you dislike about Spruce Health?** For some minors who I work with, it would be great to be able to SMS text them and their parents in a group text to confirm appointments, etc. That's the only feature that's missing for me. **What problems is Spruce Health solving and how is that benefiting you?** Spruce has given me peace of mind and ease with communicating with my therapy participants. I love being able to use the platform on my computer and phone, so that I don't have to be bound to my cell phone and can set better technology boundaries. ### 39. Makes Telehealth so much easier to provide **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle P. | Adoption Social Worker, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** The ability to text clients through the app without having the messages going straight to my cell phone. I love the immediate notifications and having a private phone line as well. **What do you dislike about Spruce Health?** I wish there was a "live chat" feature, where clients who only want to text could login and do instant messaging. The texting feature can be used for this, but live chat would be easier. **Recommendations to others considering Spruce Health:** N/A **What problems is Spruce Health solving and how is that benefiting you?** Having multiple ways to communicate in one program has been very helpful for my clients. They don't need several different programs to contact me or have sessions. I like having everything in one place and being able to use my phone or my computer. ### 40. Spruce makes it EASY! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** As therapist using spruce, I love being to set boundaries by setting up at autoresponse message, being able to send calls straight to voicemail, having saved responses to make it easy and efficient for managing my practice and client communication **What do you dislike about Spruce Health?** Honestly, nothing I love it all!! It was so easy to use. **Recommendations to others considering Spruce Health:** You won't regret it! It's so easy to use and the user experience is so great. It took a few hours to set up and I love being able to not have to buy another phone for my practice as a solo practitioner. It's great for those who are just starting out and who are so looking to grow. **What problems is Spruce Health solving and how is that benefiting you?** Easy secure client communication. Separating work from personal life. Because I have been able to keep client communication manageable clients are able to book faster appointments and it helps the overall client experience for their services. ### 41. Wonderful Personalized Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Meghan C. | Owner/Dermatologist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** Spruce is so easy to customize to my practice's needs. Most changes can be done with a few clicks, and others are quickly addressed through Spruce support. **What do you dislike about Spruce Health?** It would be less work for Spruce support if clients could directly upload voicemails and phone tree items instead of having support do the work. **Recommendations to others considering Spruce Health:** Spruce is a cost-effective, user-friendly communication product that I would highly recommend. **What problems is Spruce Health solving and how is that benefiting you?** Being a one-provider practice, I needed to be able to have access to all routes of communication, including phone and text, at all times. Spruce is great for this and allows me to receive notifications but not constantly be bombarded with live calls. ### 42. ALL IN ONE **Rating:** 4.5/5.0 stars **Reviewed by:** Rochelle K. | Mental Health therapist- Licensed Clinical Social worker, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Spruce Health?** It comes with a phone number, fax number, and telehealth platform **What do you dislike about Spruce Health?** it seems difficult to speak with a rep when I have a question or a problem **Recommendations to others considering Spruce Health:** When you have a question, the Spruce team does answer it clearly and sends you instructions on how to do things; however, it would be nice if there was a phone number to call to get a hold of a sales rep/technical support... sometimes, telehealth isn't the best but I do use it more than any other platform so for the most part it works fine... **What problems is Spruce Health solving and how is that benefiting you?** Being able to get a phone, fax, and telehealth with one platform ### 43. Spruce delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Lyn H. | RN IBCLC, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2022 **What do you like best about Spruce Health?** Notifications in my inbox allow me to respond to client requests quickly. Voicemail I do not use other tools with this software I have not used competitors of Spruce **What do you dislike about Spruce Health?** Clients may not respond because they don't recognize the number calling them. Everything seems to work correctly. I don't know Unsure since Zi font use all of the features. What I use works well. **Recommendations to others considering Spruce Health:** Reliable, great service, great reputation. I use Spruce because a colleague recommended it **What problems is Spruce Health solving and how is that benefiting you?** I need HIPAA compliant communications and Spruce provides phone, messaging And fax that meets my needs. I don't have any other needs in my business at this time. ### 44. Convenient and Reliable Service **Rating:** 5.0/5.0 stars **Reviewed by:** Garrick D. C. | Discipleship Pastor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** I love the ability to have saved standard messages that can easily be edited/customized and sent securely to my clients. I use these a lot for welcome messages and appointment reminders. I also appreciate the ability to have a dedicated fax number. That's quite handy when communicating within the medical community. **What do you dislike about Spruce Health?** I wish Spruce would remind users about the importance of enabling notifications. Our messages are often time-sensitive, especially regarding cancelations. Tutorials. **What problems is Spruce Health solving and how is that benefiting you?** It's good to have a separate number to function as my practice's front door -- and seems a much better option than just having my cell number floating out there. ### 45. Business number **Rating:** 5.0/5.0 stars **Reviewed by:** Olivia B. | Pre-Licensed Clinician, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** Having a business number without having to carry two different phones. And I especially appreciate the feature of when I receive a call, I get alerted that it is coming via my Spruce number and I still have control to either accept or decline the call if I am unable to talk at the time. **What do you dislike about Spruce Health?** Sometimes the voicemail transcription is inaccurate and need to listen to the voicemail more than once. **Recommendations to others considering Spruce Health:** It is worth the investment of the fee! **What problems is Spruce Health solving and how is that benefiting you?** No problems necessarily, but a benefit of Spruce that I really appreciate is being able to communicate with my clients via text. ### 46. LCSW **Rating:** 5.0/5.0 stars **Reviewed by:** Sofia P. | Renal Social Worker, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** Privacy. It is secure and HIPPA compliant. It also has an accurate log of texts and phone calls. I can review it often to stay on track with documentation for my clients. **What do you dislike about Spruce Health?** That it calls me with my name and it doesn't have called ID. It's odd to hear my name calling me when I have an incoming call. I always think it's a prank. **Recommendations to others considering Spruce Health:** Organize it well **What problems is Spruce Health solving and how is that benefiting you?** HIPPA. I can discuss topics of concern in private. It is a secure network. It also keeps an accurate log for me. I am able to reference that log when charting. ### 47. Spruce is amazinf **Rating:** 5.0/5.0 stars **Reviewed by:** Annalise C. | Pediatric Nurse Practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2022 **What do you like best about Spruce Health?** It has allowed me to be mobile and still continue to manage my business and take care of patients. For a small pediatric practice with only one additional employee, having Spruce has been a game changer. Customer service is also very responsive and I love how it integrates with my EHR. **What do you dislike about Spruce Health?** Nothing at this time but I feel like it can get expensive as you add users **What problems is Spruce Health solving and how is that benefiting you?** Giving me flexibility and ability to respond to patients quickly. I am able to add a virtual MA who will be able to answer phones if am busy with patients ### 48. Amazing app for patients! **Rating:** 5.0/5.0 stars **Reviewed by:** Iris T. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2022 **What do you like best about Spruce Health?** I love the secure way to message patients. I like that I was able to get a free local number and the ease of communication with patients. I also love how easy it is to fax and receive documents digitally. **What do you dislike about Spruce Health?** I wish I could see who was calling without having to answer from my Spruce number and that the messages withbcontacts automatically synced to my emr. **Recommendations to others considering Spruce Health:** Highly recommend! Cost efficient and so easy to use! Great way to communicate with patients. **What problems is Spruce Health solving and how is that benefiting you?** No problems really. The customer service is fast and they are all very friendly! ### 49. Spruce is easy to use and affordable **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly W. | Licensed Mental Health Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** I like that Spruce has so many features, especially the ability to set auto-replies, have high quality video calls, that are safe and secure. It is an affordable option for small business. **What do you dislike about Spruce Health?** I don't really think anything is missing. I have not experienced any technical problems and staff are always responsive to inquiries. Keep doing what you're doing! **What problems is Spruce Health solving and how is that benefiting you?** The ability to separate myself from my work, put on auto-reply or call-forwarding. It let's my clients know that their message was received and that I will return their call/text soon. The fax feature is also very helpful! ### 50. Love the Ease of Use & Comfort of Privacy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2022 **What do you like best about Spruce Health?** The ease of private & secure messaging! The app is user friendly and well organized. **What do you dislike about Spruce Health?** Poor signal on video calls occasionally but only on WiFi. Works great with cellular! **Recommendations to others considering Spruce Health:** Spruce is connected to my booking software. It lets me know when I've booked an appointment, received a message from a client or missed a phone call with a voicemail. I love the ability to have my business app on my Personal phone while my privacy is protected using a spruce phone number. My clients love spruce too! They feel comfortable sending me private health information, photos & videos to help with their care. Worth every penny! **What problems is Spruce Health solving and how is that benefiting you?** Quick to respond to clients. Super helpful for them to be able to send photos & videos with PHI and keep in a secure spot. ## Spruce Health Discussions - [Best way to download your convos for your record keeping?](https://www.g2.com/discussions/best-way-to-download-your-convos-for-your-record-keeping) - 1 comment, 1 upvote - [are there any other platforms that are similar that may be a bit more affordable? and does Spruce actually have a number to call so when having technical problems I can speak to a live rep?](https://www.g2.com/discussions/are-there-any-other-platforms-that-are-similar-that-may-be-a-bit-more-affordable-and-does-spruce-actually-have-a-number-to-call-so-when-having-technical-problems-i-can-speak-to-a-live-rep) - 1 comment, 1 upvote - [When are you all going to work on users being able to block unwanted / unsolicited emails?](https://www.g2.com/discussions/when-are-you-all-going-to-work-on-users-being-able-to-block-unwanted-unsolicited-emails) - 1 comment, 1 upvote - [What does Spruce do?](https://www.g2.com/discussions/what-does-spruce-do) - 1 comment - [What is spruce software?](https://www.g2.com/discussions/what-is-spruce-software) - 1 comment - [View Spruce Health pricing details and edition comparison](https://www.g2.com/products/spruce-health/reviews?page=3&uso=Blog&ume=Article&uca=overcoming-communication-barriers&ute=tryspruce&uco=14daysfree§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+03%3A00%3A12+-0500&secure%5Bsession_id%5D=388318a3-5f60-48a5-8712-b14b17c39d95&secure%5Btoken%5D=e47bb2abfd83d59d060b6a08a017417fdc6f4857d219263bafee55d39129ebe2&format=llm_user) ## Spruce Health Integrations - [AutoNotes AI](https://www.g2.com/products/autonotes-ai/reviews) - [ElationHealth](https://www.g2.com/products/elationhealth/reviews) - [Keragon](https://www.g2.com/products/keragon/reviews) ## Spruce Health Features **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Communications **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration **Business Management** - Inventory Management - Merchant Services - Appointment Scheduling - Employee Management **Operations** - Workflow Management - Interoperability - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Administration** - Practice Branding - Practice Specific - Charting And Documentation **Marketing** - Client Communications - Loyalty Management - CRM **Compliance** - HIPAA Compliance - State Regulation Compliance **Practice Management** - Patient Records - Photo Management - E-Prescribing and Lab Orders - Patient Portal - Insurance Billing **Generative AI** - AI Text Summarization **Platform Tools** - Reporting and Analytics - Healthtech Integrations - Mobile App ## Top Spruce Health Alternatives - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [OhMD](https://www.g2.com/products/ohmd/reviews) - 4.8/5.0 (170 reviews) - [iPlum](https://www.g2.com/products/iplum/reviews) - 4.3/5.0 (201 reviews)