Curogram has been amazing since the first day we contacted them, and they’ve gone the extra mile to make sure we understand the features of their program and the guidance they provide. Review collected by and hosted on G2.com.

There’s nothing I can say that we dislike about Curogram. Review collected by and hosted on G2.com.

The main advantages of this system are that it lets us stay in constant communication with our patients, send appointment reminders, and reach them quickly whenever needed. It also makes it easy to send and receive forms, which helps streamline our workflow and simplifies our overall processes. Review collected by and hosted on G2.com.

It’s easy to use for both our office staff and our patients, which makes the overall process much more convenient and efficient. Our staff can easily manage and communicate with patients, while patients have a straightforward way to access the information and services they need. We’re also able to conveniently collect bill payments and send out forms and other necessary documents when needed. Overall, it helps streamline our day-to-day workflow, reduces unnecessary back-and-forth, and makes it easier for us to provide a smooth and convenient experience for our patients. Review collected by and hosted on G2.com.

Easy to use. We previously had a system where texting patients was confusing or had constant errors in sending reminders and Curogram has been great with assisting us. Intakes are amazing as well. Review collected by and hosted on G2.com.

The only dislike is that I cannot edit the intake form myself to my liking and also that I cannot edit certain texting options like the payments Review collected by and hosted on G2.com.

I love that each conversation is linked to a client’s profile, so I can easily keep track of who I’m chatting with without needing to re-verify a phone number or date of birth. I also appreciate being able to assign tasks to peers and have those tasks connected directly to the conversation, which keeps everything organized and easy to find in one place. I also feel that the UI is super user friendly. I was able to hop in and do what I need for my job without having to go through a bunch of training and tutorials. Customer support has also been wonderful in helping with any questions I have. Review collected by and hosted on G2.com.

The one hiccup I’ve run into is that you can’t choose which phone number an SMS is sent to; it always goes to the primary number on file. In medical settings—especially mental health—there are times when we need to message only one of the numbers on file, rather than reaching both. I’d really love to see an option added in the future that lets us select which recipient number to use. Review collected by and hosted on G2.com.

The most valuable aspect of Curogram is the ability to easily send automated appointment and billing reminders to parents. This feature has significantly improved our communication flow and reduced no-shows, making the administrative side of our practice much more efficient. Review collected by and hosted on G2.com.

I have been very impressed with Curogram's efficiency, and I currently have no significant concerns or drawbacks to report. The platform consistently meets my needs and functions reliably, making it difficult to identify any specific areas that require improvement at this time. Review collected by and hosted on G2.com.

Being able to text patients and send them intake forms. Also being able to send them payment links because many patients rather not give their credit card info over the phone. Review collected by and hosted on G2.com.

There isn't anything I dislike. All the features are helpful. Review collected by and hosted on G2.com.

I like how easy it is to communicate with patients on Curogram in a HIPAA compliant platform. Using Curogram has eliminated the stress of patients forgetting their appointments and forms. I also love being able to send New Patient Forms in advance, ensuring charts are ready for appointments. We upload our forms to the platform, and they’re automatically sent days before the visit, plus we can resend them manually as reminders. The feature where patients can rate their office experience and leave a Google review has really helped us increase our reviews. Additionally, the initial setup of Curogram was very easy and streamlined. When we have needed service they are very responsive and helpful to resolve the issues quickly. Review collected by and hosted on G2.com.

A few times when we first started using Curogram the app would disconnect from our scheduling program. They have been quick to resolve the issue though. Review collected by and hosted on G2.com.

I appreciate Curogram's ability to save time when confirming, canceling, or rescheduling appointments. It's also great that it prevents patients from being routed to the wrong office by clearly communicating location information. I like the feature where we can save addresses, use attachments, and quickly respond with common answers like yes or no. I find it especially helpful because it allows me to multitask and handle other things in the office while still communicating with patients. Many patients prefer to communicate via text messages at their convenience, and Curogram makes this process easy. The initial setup was beginner-level easy, which I really liked. Review collected by and hosted on G2.com.

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I like that Curogram is easy to use and that we can put internal notes for staff. It's great for communication because we have over 10 employees texting patients for specific reasons, and it's nice that we can unread and assign conversations to specific employees. This helps different departments, like sales, labs, or the front desk, to stay organized without intersecting with each other. I also like that it helps us be more personable with our patients and keep in contact with those who can't answer the phone. The initial setup was reportedly easy, which is quite a task. Review collected by and hosted on G2.com.

I'd love to see the merging feature become easier to use. If we had two patients there, it would be nice if it flagged it or offered it when you look the patient up. Review collected by and hosted on G2.com.

Navigating Curogram is super simple, with minimal training needed. It’s integrated with our EMR, which is very convenient because it keeps our patients accessible through their program. It also minimizes phone calls by sending appointment reminders and sending our patients their intake forms, which makes everything run smoother.

Curogram has been very reliable and really takes the load off us when it comes to appointment reminders. The customer service team is dependable, and the pricing is reasonable—definitely worth it. I haven’t had the chance to explore the AI features yet, but I’m confident they’re great. Overall, I don’t have any negative comments about Curogram; it has truly been a helpful software. Review collected by and hosted on G2.com.

So far, we haven’t experienced any major issues with Curogram. On the rare occasions we’ve run into a problem in the past, we’ve contacted support and they’ve handled the situation right away. Review collected by and hosted on G2.com.