--- title: eClinicalWorks Reviews meta\_title: 'eClinicalWorks Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 158 reviews by the users' company size, role or industry to find out how eClinicalWorks works for a business like yours. aggregate\_rating: rating\_value: 3.7 review\_count: 158 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- ### eClinicalWorks Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of eClinicalWorks, finding it user-friendly and efficient for their needs. [(2 mentions)](https://www.g2.com/products/eclinicalworks/reviews?filters%5Bsentiment_snippet%5D=2467726&qs=pros-and-cons#reviews) Users appreciate the **easy-to-use interface** of eClinicalWorks, enhancing workflow and focus with helpful features. [(2 mentions)](https://www.g2.com/products/eclinicalworks/reviews?filters%5Bsentiment_snippet%5D=2467751&qs=pros-and-cons#reviews) Users appreciate the **easy accessibility** of eClinicalWorks, enhancing focus and efficiency in small businesses. [(1 mentions)](https://www.g2.com/products/eclinicalworks/reviews?filters%5Bsentiment_snippet%5D=2467729&qs=pros-and-cons#reviews) Users value the **efficient appointment scheduling** with eClinicalWorks, keeping all medical documents updated and accessible. [(1 mentions)](https://www.g2.com/products/eclinicalworks/reviews?filters%5Bsentiment_snippet%5D=2277142&qs=pros-and-cons#reviews) Users appreciate the **booking ease** of eClinicalWorks, ensuring seamless appointment scheduling and up-to-date documents. [(1 mentions)](https://www.g2.com/products/eclinicalworks/reviews?filters%5Bsentiment_snippet%5D=2277109&qs=pros-and-cons#reviews) Users find the **slow loading times** of eClinicalWorks frustrating, impacting productivity and overall experience during multitasking. [(2 mentions)](https://www.g2.com/products/eclinicalworks/reviews?filters%5Bsentiment_snippet%5D=2277137&qs=pros-and-cons#reviews) Users experience **slow performance** with eClinicalWorks, often facing lags and frequent automatic logouts while multitasking. [(2 mentions)](https://www.g2.com/products/eclinicalworks/reviews?filters%5Bsentiment_snippet%5D=2277116&qs=pros-and-cons#reviews) Users experience **system instability** with eClinicalWorks, facing lag and automatic logouts that hinder multitasking efficiency. [(2 mentions)](https://www.g2.com/products/eclinicalworks/reviews?filters%5Bsentiment_snippet%5D=2277113&qs=pros-and-cons#reviews) Users often face **technical issues** with eClinicalWorks, experiencing lagging, automatic logouts, and inefficient updates. [(2 mentions)](https://www.g2.com/products/eclinicalworks/reviews?filters%5Bsentiment_snippet%5D=2277099&qs=pros-and-cons#reviews) Users often face **login issues** , including automatic logouts and frustrating lag times affecting their workflow. [(1 mentions)](https://www.g2.com/products/eclinicalworks/reviews?filters%5Bsentiment_snippet%5D=2277103&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of eClinicalWorks ##### 1. Ease of Use Users appreciate the **ease of use** of eClinicalWorks, finding it user-friendly and efficient for their needs. [ See 2 mentions ](https://www.g2.com/products/eclinicalworks/reviews?filters%5Bsentiment_snippet%5D=2467726&qs=pros-and-cons#reviews) See Related User Reviews ![Aatir N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aatir N.") AN Aatir N. Mid-Market (51-1000 emp.) 4.0/5 "Easy to Use and Understand, with Helpful Color Segregation" What do you like about eClinicalWorks? The best thing about eClinicalWorks is that it is easy to use and understand, which makes a small-cap business to be its first option with all feature ![Oscar V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oscar V.") OV Oscar V. Mid-Market (51-1000 emp.) 5.0/5 "love the AI integrity and the easy way to go through" What do you like about eClinicalWorks? ease to use, great to implemented, love the features and integration ##### 2. User Interface Users appreciate the **easy-to-use interface** of eClinicalWorks, enhancing workflow and focus with helpful features. [ See 2 mentions ](https://www.g2.com/products/eclinicalworks/reviews?filters%5Bsentiment_snippet%5D=2467751&qs=pros-and-cons#reviews) See Related User Reviews ![Aatir N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aatir N.") AN Aatir N. Mid-Market (51-1000 emp.) 4.0/5 "Easy to Use and Understand, with Helpful Color Segregation" What do you like about eClinicalWorks? The best thing about eClinicalWorks is that it is easy to use and understand, which makes a small-cap business to be its first option with all feature ![Oscar V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oscar V.") OV Oscar V. Mid-Market (51-1000 emp.) 5.0/5 "love the AI integrity and the easy way to go through" What do you like about eClinicalWorks? ease to use, great to implemented, love the features and integration ##### 3. Accessibility Users appreciate the **easy accessibility** of eClinicalWorks, enhancing focus and efficiency in small businesses. [ See 1 mentions ](https://www.g2.com/products/eclinicalworks/reviews?filters%5Bsentiment_snippet%5D=2467729&qs=pros-and-cons#reviews) See Related User Reviews ![Aatir N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aatir N.") AN Aatir N. Mid-Market (51-1000 emp.) 4.0/5 "Easy to Use and Understand, with Helpful Color Segregation" What do you like about eClinicalWorks? The best thing about eClinicalWorks is that it is easy to use and understand, which makes a small-cap business to be its first option with all feature ##### 4. Appointment Scheduling Users value the **efficient appointment scheduling** with eClinicalWorks, keeping all medical documents updated and accessible. [ See 1 mentions ](https://www.g2.com/products/eclinicalworks/reviews?filters%5Bsentiment_snippet%5D=2277142&qs=pros-and-cons#reviews) See Related User Reviews ![Christina Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christina Z.") CZ Christina Z. Small-Business (50 or fewer emp.) 5.0/5 "Good experience overall" What do you like about eClinicalWorks? ECW helps in booking appointments for the PT's in the USA with their doctors and has all their documents up to date ##### 5. Booking Ease Users appreciate the **booking ease** of eClinicalWorks, ensuring seamless appointment scheduling and up-to-date documents. [ See 1 mentions ](https://www.g2.com/products/eclinicalworks/reviews?filters%5Bsentiment_snippet%5D=2277109&qs=pros-and-cons#reviews) See Related User Reviews ![Christina Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christina Z.") CZ Christina Z. Small-Business (50 or fewer emp.) 5.0/5 "Good experience overall" What do you like about eClinicalWorks? ECW helps in booking appointments for the PT's in the USA with their doctors and has all their documents up to date ### 5 Cons or Disadvantages of eClinicalWorks ##### 1. Slow Loading Users find the **slow loading times** of eClinicalWorks frustrating, impacting productivity and overall experience during multitasking. [ See 2 mentions ](https://www.g2.com/products/eclinicalworks/reviews?filters%5Bsentiment_snippet%5D=2277137&qs=pros-and-cons#reviews) See Related User Reviews ![Aatir N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aatir N.") AN Aatir N. Mid-Market (51-1000 emp.) 4.0/5 "Easy to Use and Understand, with Helpful Color Segregation" What do you dislike about eClinicalWorks? I really feel eClinicalWorks is way lagging and gets stuck on an option while trying to multitask. eClinicalWorks is not matching human pace and its p ![Christina Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christina Z.") CZ Christina Z. Small-Business (50 or fewer emp.) 5.0/5 "Good experience overall" What do you dislike about eClinicalWorks? The software lags sometimes and logs out automatically. The wait time can be more than what it is now ##### 2. Slow Performance Users experience **slow performance** with eClinicalWorks, often facing lags and frequent automatic logouts while multitasking. [ See 2 mentions ](https://www.g2.com/products/eclinicalworks/reviews?filters%5Bsentiment_snippet%5D=2277116&qs=pros-and-cons#reviews) See Related User Reviews ![Aatir N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aatir N.") AN Aatir N. Mid-Market (51-1000 emp.) 4.0/5 "Easy to Use and Understand, with Helpful Color Segregation" What do you dislike about eClinicalWorks? I really feel eClinicalWorks is way lagging and gets stuck on an option while trying to multitask. eClinicalWorks is not matching human pace and its p ![Christina Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christina Z.") CZ Christina Z. Small-Business (50 or fewer emp.) 5.0/5 "Good experience overall" What do you dislike about eClinicalWorks? The software lags sometimes and logs out automatically. The wait time can be more than what it is now ##### 3. System Instability Users experience **system instability** with eClinicalWorks, facing lag and automatic logouts that hinder multitasking efficiency. [ See 2 mentions ](https://www.g2.com/products/eclinicalworks/reviews?filters%5Bsentiment_snippet%5D=2277113&qs=pros-and-cons#reviews) See Related User Reviews ![Aatir N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aatir N.") AN Aatir N. Mid-Market (51-1000 emp.) 4.0/5 "Easy to Use and Understand, with Helpful Color Segregation" What do you dislike about eClinicalWorks? I really feel eClinicalWorks is way lagging and gets stuck on an option while trying to multitask. eClinicalWorks is not matching human pace and its p ![Christina Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christina Z.") CZ Christina Z. Small-Business (50 or fewer emp.) 5.0/5 "Good experience overall" What do you dislike about eClinicalWorks? The software lags sometimes and logs out automatically. The wait time can be more than what it is now ##### 4. Technical Issues Users often face **technical issues** with eClinicalWorks, experiencing lagging, automatic logouts, and inefficient updates. [ See 2 mentions ](https://www.g2.com/products/eclinicalworks/reviews?filters%5Bsentiment_snippet%5D=2277099&qs=pros-and-cons#reviews) See Related User Reviews ![Aatir N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aatir N.") AN Aatir N. Mid-Market (51-1000 emp.) 4.0/5 "Easy to Use and Understand, with Helpful Color Segregation" What do you dislike about eClinicalWorks? I really feel eClinicalWorks is way lagging and gets stuck on an option while trying to multitask. eClinicalWorks is not matching human pace and its p ![Christina Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christina Z.") CZ Christina Z. Small-Business (50 or fewer emp.) 5.0/5 "Good experience overall" What do you dislike about eClinicalWorks? The software lags sometimes and logs out automatically. The wait time can be more than what it is now ##### 5. Login Issues Users often face **login issues** , including automatic logouts and frustrating lag times affecting their workflow. [ See 1 mentions ](https://www.g2.com/products/eclinicalworks/reviews?filters%5Bsentiment_snippet%5D=2277103&qs=pros-and-cons#reviews) See Related User Reviews ![Christina Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christina Z.") CZ Christina Z. Small-Business (50 or fewer emp.) 5.0/5 "Good experience overall" What do you dislike about eClinicalWorks? The software lags sometimes and logs out automatically. 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RH Reneisha H. Clinical Program Manager Hospital & Health Care Small-Business (50 or fewer emp.) 5/4/2026 "Versatile EHR for Clinical Operations, Care Coordination, and Population Health" 4.5/5 What do you like best about eClinicalWorks? One of the biggest strengths of eClinicalWorks is its flexibility and ability to be customized to fit different clinical workflows. It supports high-volume practices by offering a wide range of features for documentation, scheduling, and care coordination. The system also allows for detailed reporting and data tracking, which is helpful for managing quality metrics and population health initiatives. Once optimized, it can support both clinical and operational efficiency across the practice. Review collected by and hosted on G2.com. What do you dislike about eClinicalWorks? One downside of eClinicalWorks is that some workflows can feel unintuitive and require additional training or customization to use efficiently. Reporting and data extraction can also be limited without advanced configuration, which can make it difficult to quickly access certain population health/quality data. Additionally, occasional system lag or glitches can interrupt workflow and require users to restart or re-enter information. Review collected by and hosted on G2.com. What problems is eClinicalWorks solving and how is that benefiting you? eClinicalWorks helps centralize patient information, streamline documentation, and support care coordination across the practice. It allows us to manage scheduling, clinical documentation, and patient communication within one system, which improves overall workflow efficiency. The platform also supports tracking of quality metrics and patient data, which is important for population health management and identifying care gaps. This helps improve patient outcomes while also supporting operational and reporting needs in a high-volume clinical setting. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Akash C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akash C.") AC Akash C. Business Analyst Mid-Market (51-1000 emp.) 7/12/2026 "Comprehensive EHR Solution, Streamlines Workflows Efficiently" 4.5/5 What do you like best about eClinicalWorks? I like eClinicalWorks for combining electronic health records, practice management, and medical billing into one platform. The integrated workflow makes it easy to access patient information, manage appointments, send electronic prescriptions, and coordinate care efficiently. I appreciate its customizable templates and patient portal, which enhance efficiency and communication. The system's integration with Birdeye is beneficial, making it easier to collect feedback and manage our online reputation without adding extra work. The implementation team made the setup straightforward with smooth data migration, system configuration, and user training, allowing our team to start using the system with minimal disruption. Review collected by and hosted on G2.com. What do you dislike about eClinicalWorks? eClinicalWorks is a comprehensive platform, but there are a few areas that could be improved. The interface can feel dated and sometimes requires multiple clicks to complete common tasks. Performance can occasionally slow down when working with large patient records or reports. I'd also like to see more customizable dashboards, better reporting options, and a more intuitive mobile experience. These improvements would make daily workflows faster and more efficient. Review collected by and hosted on G2.com. What problems is eClinicalWorks solving and how is that benefiting you? eClinicalWorks centralizes patient information, streamlines workflows, reduces paperwork, and improves access to records, scheduling, and billing. It saves time, reduces errors, and enhances coordination, leading to better patient care and increased productivity. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Michael C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael C.") MC Michael C. Senior Lecturer Small-Business (50 or fewer emp.) 4/20/2026 "Affordable but MAJOR Interface Error: Ordering meds requires MULTIPLE CLICKS." 2.5/5 What do you like best about eClinicalWorks? Physician with extensive experience on EMR committee for large system. When I started up my new single physician practice, the cost was reasonable. It's a reasonable EMR, I can provide care. I DO like the note templates, they save me TONS of time, similar to another EMR I used. I've used the largest EMR and not 1 physician thinks any EMR is perfect, so the review that states "There is nothing to be disliked about eCW" is suspect and I can't believe it was written by a physician. I found the orientation training to be good because I've used EMRs for years and so asked VERY specific questions and took lots of notes. The "quick order" box works well for meds or tests that you have designated as a "favorite", otherwise you have to do multiple clicks to order a new medication. Also chose it because one competitor's test version didn't allow me to build simple template, and Athena wouldn't even let me beta test it because I wasn't credentialed with 5 payors. Review collected by and hosted on G2.com. What do you dislike about eClinicalWorks? MAJOR Reason for low rating: MAJOR Interface/UI Error: NO SINGLE BUTTON TO ORDER MEDS during a visit!! I'm an internist. I order meds for 95% of visits. Requires a MINIMUM of 2 clicks, sometimes the 2nd is on 2 TINY little letters ("Rx") like playing a bad video game. This is a major time suck. I've discussed this for 2 years now and as of 2026 it's on the "enhancement" list, which so far means: nothing has changed. I built order sets but have to click OUT of the note to get to that menu, it's then slow/laggy when loading those screens, requires multiple clicks to confirm which meds I want and THEN have to associate each with a diagnosis. Action button color/location inconsistency (most at bottom, some at top (?) and most blue but...not all?) creates confusion, wasted clicks and slows me down. When chatting with a patient in the portal/inbox, the text from earlier in a single discussion/thread is not carried over so you have to click out of the chat to find the older text. If I send a message to a patient it doesn't always show up in the "encounter" screen, which requires clicking on the "hub" then checking a log. Checking when a med was last ordered is improving and will show up on the MEDICATIONS screen more often, but not 100%, which then requires multiple clicks to the HUB to view "eprescription log". Again, VERY clunky vs being able to refill meds with a single click. Customer support staff, more than once during onboarding/training or when addressing some follow up issues committed the following errors a) literally didn't bother to read the very specific question in my email or b) didn't bother to listen to the very specific question that I asked. I've been on EMR committees for large organizations, I understand the complexity of questions we ask as physicians and the complexity of the systems. There are medications that come up when searching that once clicked, don't allow us to order them, so the database should be cleaned up without me asking tech support. Review collected by and hosted on G2.com. What problems is eClinicalWorks solving and how is that benefiting you? It's an EMR. Obvious answer is patient care. Review collected by and hosted on G2.com. Show More 4/21/2026 Current UserValidated ReviewerSource: Organic ![Connie J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Connie J.") CJ Connie J. Procurement Specialist Government Administration Mid-Market (51-1000 emp.) 3/26/2026 "Improved Workplace Efficiency" 5/5 What do you like best about eClinicalWorks? Upon initial use of eClinical Works, I was a bit overwhelmed. I thought it was so much to learn and almost thought it was no way I'd get the hang of it. But that changed with less time than I expected. I love that everything is in one place, such as billing, coding, labs, x-rays, doctor and nurses' notes, patient medications, the capability to schedule appointments, and so much more. I also find it very easy to interact with staff when needed. The reports feature is heaven sent. I moved up to billing and coding and thought I'd have to utilize another system. Luckily, I was able to do that with eClinical Works, and I loved that I didn't have to learn another system. Moreover, when labs are done, we are able to seamlessly connect with LabCorp, so we don't have to worry about inputting a lot of manual information. Since COVID, TeleHealth has become very popular. eClinical Works allows the providers to utilize this feature to interact with patients. Patients love that they don't have to travel and can be seen from the comfort of their homes. eClinical Works has been a game changer when it comes to patients. We can pull charts faster and it omits the use of paper and pens. Aside from the speed, I just love the overall efficiency of eClinical Works. Lastly, when we have questions, support is amazing! Review collected by and hosted on G2.com. What do you dislike about eClinicalWorks? The downsides of eClinical works are occasional lag when they're multiple users logged in, reporting can be tedious and complex if not properly trained, and slow customer support. I've experience slow performance when I've pulled report and when during training with multiple users. When I first started using the reporting feature, it was kind of complicated to learn and customize. Even though customer support is good, it can be slow with long wait times. I had an issue that required more than once escalation which caused me to turn to another program. Review collected by and hosted on G2.com. What problems is eClinicalWorks solving and how is that benefiting you? eClinical Works benefits not only the staff, but the patients as well. All of the patient information is readily available which I love. I don't have to go somewhere else to view labs or imaging or to send a referral. Since I've moved to billing and coding, eClinical Works has helped me bill faster and more efficiently with the built-in checks. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Aatir N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aatir N.") AN Aatir N. Virtual Assistant Mid-Market (51-1000 emp.) 2/26/2026 "Easy to Use and Understand, with Helpful Color Segregation" 4/5 What do you like best about eClinicalWorks? The best thing about eClinicalWorks is that it is easy to use and understand, which makes a small-cap business to be its first option with all features. I also like its color segregation scheme to differentiate work, which makes my job and focus easy. Review collected by and hosted on G2.com. What do you dislike about eClinicalWorks? I really feel eClinicalWorks is way lagging and gets stuck on an option while trying to multitask. eClinicalWorks is not matching human pace and its processing time. Also, the updates are sometimes ruining its efficiency due to the changes. Review collected by and hosted on G2.com. What problems is eClinicalWorks solving and how is that benefiting you? eClinicalWorks is useful in maintaining my patients' health records, encrypted and secure. I can save large amounts of data on patients with privacy and benefit myself by saving my time whenever medical records need to be transferred. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Chardae A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chardae A.") CA Chardae A. Identity Access Management Admin Information Technology and Services Enterprise (\> 1000 emp.) 5/7/2026 "Comprehensive but Needs Better Performance" 4/5 What do you like best about eClinicalWorks? I like that eClinicalWorks is an all-in-one platform, providing clinical documentation, billing, and scheduling. It's particularly helpful for me because it allows admins to easily update security and access for users, enabling them to perform their day-to-day jobs efficiently. Review collected by and hosted on G2.com. What do you dislike about eClinicalWorks? I'm not happy with the performance when trying to do basic copy and paste. There's a delay when pasting from Excel, and during high volume times, it can really lag. Review collected by and hosted on G2.com. What problems is eClinicalWorks solving and how is that benefiting you? I use eClinicalWorks to build provider and staff profiles. It solves access to patient info and charting, and is an all-in-one platform for clinical documentation, billing, and scheduling. It allows easy updates to security and user access. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Organic ![Verified User in Alternative Medicine](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Alternative Medicine") AA Verified User in Alternative Medicine Small-Business (50 or fewer emp.) 5/20/2026 "Instant Tech Call Scheduling Response" 4.5/5 What do you like best about eClinicalWorks? I am not sure if I have a good thing about ecw- other than when you schedule a tech call- thy call you instantly Review collected by and hosted on G2.com. What do you dislike about eClinicalWorks? lack of reporting, funcationality, integration with systems and software, tech not being able to answer questions nor help you fix a problem. i had one problem for 3 yrs and they couldnt fix it; the storage of the system Review collected by and hosted on G2.com. What problems is eClinicalWorks solving and how is that benefiting you? none=we switched to another emr system Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 2/9/2019 "Ecw " 4.5/5 What do you like best about eClinicalWorks? Love the ability for easy appointment scheduling and pulling up Patient information via the hub Review collected by and hosted on G2.com. What do you dislike about eClinicalWorks? The program does freeze up at times and times out after a short period of time and you are unable to open multiple applications easily if needed Review collected by and hosted on G2.com. What problems is eClinicalWorks solving and how is that benefiting you? Ability to access patient charts for ease of triage Review collected by and hosted on G2.com. Show More 8/1/2026 Validated ReviewerSource: Organic EC Elena C. Deputy COO Mid-Market (51-1000 emp.) 3/10/2026 "User-Friendly and Easy to Learn, with Support When You Need It" 4/5 What do you like best about eClinicalWorks? eClinicalWorks is very user-friendly. It's easy to self-teach, but support is always there if help is needed. Review collected by and hosted on G2.com. What do you dislike about eClinicalWorks? Implementation time when working with third-party vendors is a long process. Review collected by and hosted on G2.com. What problems is eClinicalWorks solving and how is that benefiting you? AI extensions are big right now! It helps with charting, billing, and efficiency for our providers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Christina Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christina Z.") CZ Christina Z. Virtual assistant Outsourcing/Offshoring Small-Business (50 or fewer emp.) 9/24/2025 "Good experience overall" 5/5 What do you like best about eClinicalWorks? ECW helps in booking appointments for the PT's in the USA with their doctors and has all their documents up to date Review collected by and hosted on G2.com. What do you dislike about eClinicalWorks? The software lags sometimes and logs out automatically. The wait time can be more than what it is now Review collected by and hosted on G2.com. What problems is eClinicalWorks solving and how is that benefiting you? ECW helps is various activities like scheduling an appointment, sending out meds and keeping all the documents of the patients Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ##### Categories on G2 [Patient Engagement](https://www.g2.com/categories/patient-engagement)[EHR](https://www.g2.com/categories/ehr)[Medical Practice Management](https://www.g2.com/categories/medical-practice-management) [Patient Engagement](https://www.g2.com/categories/patient-engagement)[EHR](https://www.g2.com/categories/ehr)[Medical Practice Management](https://www.g2.com/categories/medical-practice-management)[Population Health Management](https://www.g2.com/categories/population-health-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best sales intelligence software for small business](https://www.g2.com/discussions/what-s-the-best-sales-intelligence-software-for-small-business)[Homerun Presales Platform vs PreSkale for presales teams managing complex PoC workflows: which do sales engineers find useful?](https://www.g2.com/discussions/homerun-presales-platform-vs-preskale-for-presales-teams-managing-complex-poc-workflows-which-do-sales-engineers-find-useful)[best fp&a software](https://www.g2.com/discussions/what-s-the-best-fp-a-software-in-2025) [Top-rated platforms for hosting online conferences](https://www.g2.com/discussions/top-rated-platforms-for-hosting-online-conferences)[Best automatic dialing programs for business use](https://www.g2.com/discussions/best-automatic-dialing-programs-for-business-use)[Pros and Cons Details](https://www.g2.com/products/eclinicalworks/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)