# Carepatron Reviews **Vendor:** Carepatron **Category:** [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 527 ## About Carepatron Carepatron is a comprehensive practice management software solution designed to assist healthcare teams in effectively managing their operations and enhancing patient care. This platform caters to a wide range of healthcare professionals, including solo practitioners and larger teams, by providing an integrated suite of tools that streamline various aspects of practice management. Targeted at healthcare providers who seek to optimize their workflows, Carepatron offers functionalities such as online booking, electronic health records, task management, note-taking, secure messaging, video consultations, and artificial intelligence features. This all-in-one solution is particularly beneficial for practitioners looking to reduce administrative burdens and focus more on patient care. By centralizing these essential functions, Carepatron allows healthcare teams to operate more efficiently, regardless of their size or specialization. One of the standout features of Carepatron is its user-friendly interface, which allows for easy customization. Healthcare providers can tailor the software to meet their specific needs with just a few clicks, ensuring that the system aligns with their practice's unique workflows. This flexibility is crucial for practices that may have varying requirements based on their patient demographics or service offerings. Additionally, the platform's design promotes seamless communication among team members, enhancing collaboration and improving overall service delivery. Carepatron also prioritizes patient engagement by facilitating online booking and secure messaging, which can lead to increased patient satisfaction and retention. The inclusion of video consultation capabilities further expands access to care, allowing practitioners to reach patients who may have difficulty attending in-person appointments. By integrating these features, Carepatron not only enhances operational efficiency but also contributes to better health outcomes for patients. In summary, Carepatron stands out in the practice management software category by combining a robust set of features with an emphasis on ease of use and customization. Its ability to serve a diverse range of healthcare providers while promoting efficient practice management and improved patient care makes it a valuable tool for any healthcare team looking to enhance their operational effectiveness. ## Carepatron Pros & Cons **What users like:** - Users appreciate the **ease of use** of Carepatron, making collaboration, documentation, and customization effortless. (139 reviews) - Users commend Carepatron for its **affordable pricing** , making it a valuable tool for professional practice management. (68 reviews) - Users value the **ease of use and 24-hour support** provided by Carepatron, enhancing client experience and operations. (58 reviews) - Users love the **customizable templates** of Carepatron, enhancing ease of use and flexibility for various practices. (53 reviews) - Users appreciate the **intuitive design** of Carepatron, highlighting its simplicity and streamlined booking process for clients. (53 reviews) - Scheduling (52 reviews) - Users love the **AI transcribing and support** features of Carepatron, enhancing practice efficiency and client experience. (49 reviews) - Pricing (49 reviews) - Setup Ease (49 reviews) - Efficiency (46 reviews) **What users dislike:** - Users note the **limited features** of Carepatron, especially regarding payment processing and integration options. (48 reviews) - Users express concern over **missing features** in Carepatron, particularly regarding payment processing and integrations. (42 reviews) - Users point out **limited customization** options in Carepatron, impacting their overall experience and specific needs. (27 reviews) - Users encounter **billing issues** with unrecognized amounts and lack of detailed tracking, complicating financial management and reporting. (26 reviews) - Users express concern over **limited templates** , wishing for more automation and ease of use in Carepatron. (25 reviews) - Technical Issues (25 reviews) - Payment Issues (21 reviews) - Users face **integration issues** with Carepatron, including payment limitations and inconsistent calendar syncing. (18 reviews) - Users find the **template limitations** frustrating, often struggling with slow loading and inadequate customization options. (16 reviews) - Form Issues (15 reviews) ## Carepatron Reviews ### 1. Great, affordable EMR for small clinics **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Carepatron?** I downloaded at least eight different EMRs to trial for my new private practice. Carepatron was by far the most streamlined and easy to use. It also happens to be the most cost-effective with even the free plan, including the basics clinic would need just to get started. The team has also been very responsive to my startup needs. Highly recommend you give this a try if you’re starting a new practice. It’s something I can definitely see growing with my new business. **What do you dislike about Carepatron?** The mobile experience is better than most of the comparable apps that I’ve tried, however there is some room for improvement. Regardless, it is still very functional on mobile. **What problems is Carepatron solving and how is that benefiting you?** Affordable integration of most features I need to get started with an online practice. **Official Response from Carepatron Team:** > Thanks for sharing your experience. We're really glad Carepatron stood out during your search and that it's been a good fit for getting your new practice off the ground. Appreciate your note on the mobile experience. We're continuing to make improvements and your feedback helps us focus on what matters most. If you ever need anything, feel free to reach out through the website or your User Dashboard. We're here to support you as your practice grows. ### 2. ⭐️⭐️⭐️⭐️⭐️ Impressive First Experience with Care Patron! **Rating:** 5.0/5.0 stars **Reviewed by:** Steven B. | Human Resource Information Systems Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Carepatron?** User Interface and Design: The platform is visually appealing, with clean and modern styling that makes navigation intuitive and straightforward. Scheduling and Client Management: Easy-to-use scheduling features that allow for quick booking and clear visibility of client appointments. Secure Documentation: Strong focus on compliance and data security, which is crucial for practice management and maintaining client confidentiality. Streamlined Workflow: The ability to manage clients, documentation, and scheduling all in one place simplifies operations and reduces administrative overhead. Implementation: Very easy setup with a great onboarding setup. **What do you dislike about Carepatron?** Not that much to dislike about it. And Ive been using it for a couple months **What problems is Carepatron solving and how is that benefiting you?** Appointment, contact information and communication. Also the document repo and the super nice notes is awesome **Official Response from Carepatron Team:** > Thanks for sharing your experience. We're glad to hear the interface, scheduling tools, secure documentation, and all-in-one workflow have been supporting your practice effectively. It's great to know the setup and onboarding process felt smooth as well. If anything ever comes up or you need assistance, feel free to reach out through the website or your User Dashboard. We're always here to help. ### 3. Affordable and Customizable Templates Make a Difference **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Carepatron?** The price and ability to custom the templates. **What do you dislike about Carepatron?** That I can’t put in therapy goals and have it carry over. Also under documents there should be folders to help organize intake vs notes vs assessments so you don’t have to scroll for it. **What problems is Carepatron solving and how is that benefiting you?** Organization for the business **Official Response from Carepatron Team:** > Hi there! Thank you for sharing your feedback. We hear you and we'd be happy to sit down and chat further should you like to elaborate on this concern. Kindly reach out to our Support Team via the website or your User Dashboard and we'd be happy to assist. ### 4. Well priced, good customer support, nimble team **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about Carepatron?** I like that for the pricepoint, it does everything that I need it to do; calendar, inbox, sending and receiving documentation, and billing. It was generally intuitive to implement and learn. I like that when I have trouble with something and reach out, I get a response quickly. **What do you dislike about Carepatron?** There have been many kinks and glitches in my experience. Especially with sending intake forms, billing, and my client's patient portal experience. These have been frustrating to handle. **What problems is Carepatron solving and how is that benefiting you?** It is allowing me one place for all of the practice management tools I need to run my practice. **Official Response from Carepatron Team:** > Thanks for the feedback. Great to hear Carepatron covers the core tools you need at a price that works. We're sorry to hear about the glitches with forms, billing, and the client portal. That’s not the experience we want for you or your clients. Rest assured that our team is working hard to constantly improve the platform to avoid these issues moving forward. If you need specific assistance, our support team is always happy to help. ### 5. Carepatron has been a great fit for my solo private therapy practice. **Rating:** 5.0/5.0 stars **Reviewed by:** Shea G. | Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Carepatron?** Carepatron provides an EHR wherein I can not only keep patient records, but also schedule and initiate video sessions. There are plenty of options to customize templates and other features. **What do you dislike about Carepatron?** I have found it somewhat tricky to know right off what information about patients Carepatron collects and autopopulates into patient files, which means I have had to alter my initial forms slightly after my first patient / collect that info in session. I needed to alter that first casenote to do so. This isn't a big deal, just something to keep in mind! **What problems is Carepatron solving and how is that benefiting you?** Carepatron provides a streamlined EHR perfect for solo private practices. **Official Response from Carepatron Team:** > Thanks for your feedback. We're glad to hear Carepatron has been a great fit for your solo practice and that you're making good use of the scheduling, video sessions, and customizable templates. Appreciate your note about the initial setup and how patient information is auto-populated. It's helpful insight, and we'll continue working to make those processes clearer upfront. If you ever need support or want help adjusting forms, feel free to reach out through the website or your User Dashboard. We're always here to help. ### 6. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Tyara R. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Carepatron?** I love the colors first of all and the user interface is nice and easy to use as well. I love that it’s an all and one CRM for healthcare and guardianship programs like mine. **What do you dislike about Carepatron?** Honestly there isn’t anything that I found yet. I think it’s awesome **What problems is Carepatron solving and how is that benefiting you?** We have a guardianship businesss and we are very thankful that we have a separate place to log our notes and add new leads, **Official Response from Carepatron Team:** > Thanks for the kind words. We're glad you're enjoying the look and feel of the platform, and that it's been a good fit for your healthcare and guardianship program. If you ever have questions or need support, feel free to reach out through the website or your User Dashboard. We're here whenever you need us. ### 7. A service that works the way I do **Rating:** 4.0/5.0 stars **Reviewed by:** Gavin . | Cognitive Behavioural Hypnotherapist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Carepatron?** Everything I need to manage my clients is under one site, no more folders on my computer holding documents. now everything is in the cloud. They have very clear privacy policies and everything syncs up with my email and calendar on my phone so I never miss an appointment. I had a number of queries as I was setting up and the AI assistant was very helpful but when my needs became more technical I was handed over to the customer service team who were super helpful and friendly. Having recently started my practice it is the ideal software for me to use and I can see this being used for every session **What do you dislike about Carepatron?** The form making process is a bit clunky but I fully expect that will improve over time. I feel this is a team that takes customer feedback seriously **What problems is Carepatron solving and how is that benefiting you?** It is a one-stop solution for all my client management needs - instead of running a CMS for keeping up with contacts, record keeping for notes, forms and contracts, everything is in one place, emails to and from the client are linked to their records so I don't have to rely on memory to remind myself of the history of each client **Official Response from Carepatron Team:** > Thanks for sharing your experience. We're really glad Carepatron has helped simplify how you manage your clients and that having everything in one secure place has made a difference for your practice. It's great to hear the sync with your calendar and email has been useful and that both the AI assistant and support team were able to help during setup. Appreciate your feedback on the form-building process. We’re always working to improve based on user feedback, and it's great to know you feel supported by the team. If you need anything or have more ideas to share, feel free to reach out through the website or your User Dashboard. We're always here to help. ### 8. The best software for my practice **Rating:** 5.0/5.0 stars **Reviewed by:** Juan Marcos V. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Carepatron?** I love that I can: Book client sessions with a seamless calendar sync Create custom intake forms and wellness plans Track progress with beautiful, professional templates Send secure messages and documents (bye-bye, unencrypted email!) And yes — even accept payments smoothly **What do you dislike about Carepatron?** There is nothing I have found wrong or not useful **What problems is Carepatron solving and how is that benefiting you?** it has all I need in one easy to use software, awesome **Official Response from Carepatron Team:** > Thanks for sharing this. We're really glad Carepatron is supporting your practice across scheduling, documentation, secure communication, and payments. It’s great to hear the tools are fitting into your workflow so smoothly. If you ever have questions or need support, feel free to reach out through the website or your User Dashboard. We're always happy to help. ### 9. Carepatron is the best fit so far for my practice. **Rating:** 4.5/5.0 stars **Reviewed by:** Heather G. | Owner, CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2025 **What do you like best about Carepatron?** Carepatron is easy to set up and use. It's very straight forward. There are lots of options for customization. My priorities (outside of a HIPAA-compliant platform to store patient data) were customization in scheduling as well as tracking the workflow for each client, which is possible with Tags and Status options. The Community templates are great, and the templates are easily customizable. Customer service has been helpful and timely. **What do you dislike about Carepatron?** When you send intake forms to a client, the box that pops up for you to select them is visually overwhelming and confusing if you have more than a couple of intake forms. I wish it was just a multiple choice list to check-off which forms to send. It was too much for me and it was too much for my staff. I had to spend the entire day merging my various intake forms into one long form. A couple other things would be nice: - If archived clients could be removed from the client list, that would make the client list shorter, you'd have less to scroll through, and it would feel "cleaner" and more organized. - Some type of Administrative Note section (like in Simple Practice) would be nice on each client's page so there would be a dedicated spot for important information for the clinician to see, such as a reminder to get teacher input or a note to hold the report until payment is received. **What problems is Carepatron solving and how is that benefiting you?** The self-scheduling options are customizable, which is important because I want to automate as much as possible. The Tags and Status options are important for tracking where each client is in the workflow. **Official Response from Carepatron Team:** > Thanks for such a detailed and thoughtful review. We're really glad to hear Carepatron has been easy to set up and that it's supporting your key priorities like HIPAA compliance, client workflow tracking, and customizable scheduling. It's great to know the Tags and Status features are working well for your process, and that the community templates have been helpful. We also appreciate your clear and specific suggestions. Your point about the intake form selection pop-up is noted. Simplifying that view to make it more manageable is a great idea, especially for teams. Thanks as well for highlighting the need for client list filtering and an admin note section. Both suggestions are valuable and align with areas we're actively exploring for improvement. If you have more feedback or need support with anything, feel free to reach out through the website or your User Dashboard. We're always here to help and appreciate your continued support. ### 10. Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica A. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Carepatron?** I love the fact that it is very easy to use! **What do you dislike about Carepatron?** I wish that it would give us the opportunity to be able to create templates similar to google form. **What problems is Carepatron solving and how is that benefiting you?** Making forms easy to create and accessible for staff **Official Response from Carepatron Team:** > Thanks for sharing your experience. We're glad to hear you're finding Carepatron easy to use. Our forms are fully customizable, but we’d love to hear more about what you're looking for in terms of a Google Forms-style setup. If you have specific suggestions, feel free to reach out to the Support Team through the website or your User Dashboard. We’d be happy to chat further and see how we can help. ### 11. Wonderfully flexible and very well supported by actual humans. **Rating:** 4.5/5.0 stars **Reviewed by:** Joe D. | Mental Health Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Carepatron?** It is a very flexible tool with many customization options, but they've somehow made it easy to not use those features if users don't want to. The tool is also very well supported and questions are always resolved within one business day. **What do you dislike about Carepatron?** There is no easy way to download full patient records which could make it extremely difficult to leave the tool given that clinicians must keep records for years. **What problems is Carepatron solving and how is that benefiting you?** It is a great place to manage my therapy clients - their history, medications, close relationships, session notes, billing, etc. It **Official Response from Carepatron Team:** > Thanks for sharing your experience. We're glad to hear you're finding Carepatron flexible and easy to use, with helpful support when you need it. Regarding exporting patient records, we understand how important that is. You can download full client records easily by following this guide: https://help.carepatron.com/en/articles/9768887-exporting-client-data If you have any questions or need further help, feel free to reach out through the website or your User Dashboard. We're always here to support you. ### 12. Easy to use software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Carepatron?** The software is quite easy to understand and grow comfortable with. It provides everything my small practice needs and more. I didn't need to contact customer support, and found it very easy to integrate and implement in my practice. **What do you dislike about Carepatron?** it can be on the more pricey side especially if you have a large volume of clients. Especially if you are a part time provider and don't need carepatron for daily use. **What problems is Carepatron solving and how is that benefiting you?** Easy to use clinical records management. I didn't use the patient integrations all that much but they are powerful if needed. **Official Response from Carepatron Team:** > We're glad to hear that Carepatron is helping you be more efficient, professional, and accurate. We appreciate your feedback about specific details and tone, and we will work on improving that. Thank you for sharing how Carepatron is benefiting you! ### 13. Excellent Value and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Michael L. | Board Certified Traditional Naturopath, PhD, Board Certified Master Herbalist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Carepatron?** Ease of deployment and use. I literally had it running in a day. **What do you dislike about Carepatron?** nothing so far. I have not had an issue with the features or the staff. **What problems is Carepatron solving and how is that benefiting you?** It makes administration of my practice practically a one man show. **Official Response from Carepatron Team:** > Hi Michael! Thank you so much for your continued support. We hope to be of better service to you and your practice in 2026. ### 14. Excellent EHR for growing private practice **Rating:** 5.0/5.0 stars **Reviewed by:** Mary Elizabeth S. | Clinicial Mental Health Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2025 **What do you like best about Carepatron?** It's affordable, very easy to learn, I like having the ability to edit or upload templates for clients, and being able to add my supervisor to check my notes. It's also very easy to set up invoices and payment options for my clients. I haven't needed to use customer support, but setting up an account was fast and there was a very through walkthrough of how to use the system. I haven't used it alot yet because I am still growing my small pactice, but I check in every couple of days to add new forms and see what worksheets they have for my day job! **What do you dislike about Carepatron?** I actually do not have any complaints right now. It is very affordable and I love the option for integrated HIPAA compliant telehealth! **What problems is Carepatron solving and how is that benefiting you?** Cost! I am very new to starting up my practice so with a very smal budget for my own EHR, this was the best option by far. I actually prefer it over a more expensive one that I had a free trial with. **Official Response from Carepatron Team:** > Thanks so much for your thoughtful feedback. We’re really glad to hear Carepatron has been a good fit for your growing practice. It's great to know you're finding value in the template tools, billing setup, and telehealth features, and that the onboarding process was smooth for you. As you continue to build your practice, feel free to explore more of our resources and features. And if you ever need anything or have questions down the line, don’t hesitate to reach out to our Support Team via your User Dashboard or through the website. We’re always happy to help! ### 15. Excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Carepatron?** One stop for all your needs and so easy to use! **What do you dislike about Carepatron?** Would like a phone number to contact for customer service **What problems is Carepatron solving and how is that benefiting you?** All my needs in one place and so easy to use. **Official Response from Carepatron Team:** > Hi there! Thank you for your feedback. Regarding concerns and other feedback, our Support Team is always available via the website and your practitioners profile to lend a hand. ### 16. Easy to use and helpful followup. **Rating:** 4.0/5.0 stars **Reviewed by:** Leah R. | Board Certified Behavior Analyst/ Certified Behavioral Sleep Practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Carepatron?** I like how easy it is to set up and get things going with help options offered and follow up. **What do you dislike about Carepatron?** I haven't found something I don't like yet. **What problems is Carepatron solving and how is that benefiting you?** A place to schedule and document **Official Response from Carepatron Team:** > Thanks for the feedback. We're glad to hear the setup was smooth and that the help options and follow-up have been useful to you. If anything comes up or you need support, feel free to reach out through the website or your User Dashboard. We're always here to help. ### 17. Amazed by the features and affordability **Rating:** 4.5/5.0 stars **Reviewed by:** Eric R. | Clinical Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2025 **What do you like best about Carepatron?** The LIVE Chat and ease of use is great. Terrific interface. **What do you dislike about Carepatron?** I'm still waiting to see how the billing feature works. I need A LOT of help with that! **What problems is Carepatron solving and how is that benefiting you?** I'm looking for integrated AI along with an app for my phone. **Official Response from Carepatron Team:** > Thanks for the feedback. We're glad to hear you're enjoying the live chat support and finding the interface easy to work with. If you're needing help with billing, we have a billing webinar available that walks through the process step by step. It’s a great place to start: https://www.youtube.com/watch?v=2LOv7sIlM-I Feel free to reach out through the website or your User Dashboard if you have any questions. We're always here to help. ### 18. Great EMR at half the price of others **Rating:** 5.0/5.0 stars **Reviewed by:** Paul O. | Behavioral Health Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2025 **What do you like best about Carepatron?** A full suite EMR at half the price of popular sites. **What do you dislike about Carepatron?** Learning to use a different system-it takes a little more than more established EMRs. **What problems is Carepatron solving and how is that benefiting you?** Normal, modern day requirements for providing counseling: place to store records, scheduling, telemedicine, documentation, form creation **Official Response from Carepatron Team:** > Thanks for your feedback. We're glad to hear you're finding value in Carepatron as a full-featured EMR at a more affordable price point. Getting used to a new system can take a bit of time, and we're here to support you through that process. If you ever need help or have questions, feel free to reach out through the website or your User Dashboard. We're always happy to assist. ### 19. Wonderful place to peruse ideas for creating therapy documents **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Carepatron?** I love that you can download unlimited templates and then tweak them to make them your own and individualize them for your clients! I haven't come across anything like this previously, and it's been SO beneficial for my clients. **What do you dislike about Carepatron?** I wish there were a way to filter duplicate templates and know which one is the finalized version. **What problems is Carepatron solving and how is that benefiting you?** It is helping me find assessments or scales or worksheets that other clincian have found helpful and that have been practiced and used on clients- experience-based **Official Response from Carepatron Team:** > Really appreciate you taking the time to share this. It's great to hear that having unlimited templates and the ability to customize them has been a unique and valuable part of your client work. Your point about filtering duplicates and clearly identifying finalized versions is a smart one. We're always working on ways to make the platform more organized and user-friendly, and feedback like this is incredibly helpful. If anything else comes up or you'd like to share more, feel free to reach out via the website or your User Dashboard. We're here whenever you need us. ### 20. Excellent Software, and can't beat the price! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicholas J. | Chairman of the Board of Board & Vice President of Medical Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2025 **What do you like best about Carepatron?** I have to admit, I didn't except to say with Carepatron, but the tiers/packages they offer seem to fit any need/any level of practice. Easy to navigate user interfaces for both employees, and clients... and overall extremely well designed and constantly updated for the better. **What do you dislike about Carepatron?** So far I haven't found much I don't like about Carepatron, I think the template integration could be further automated for ez of use, and the patient/provider messaging system could be more streamlined. But still very good for the price range. **What problems is Carepatron solving and how is that benefiting you?** Thus for I have yet to find any issue with Carepatron that needs immediate attention, and anytime I have reach out- their customer service team has been excellent. **Official Response from Carepatron Team:** > Thanks for your feedback. We're glad to hear Carepatron has been a good fit for your practice and that the flexible plans, user-friendly design, and ongoing updates have made a strong impression. Appreciate your suggestions on template automation and messaging. We're actively working on improving both areas to make things even more seamless. If you ever have more ideas or need support, feel free to reach out through the website or your User Dashboard. We're always here to help. ### 21. Excellent Platform for a Start up Business and Beyond **Rating:** 5.0/5.0 stars **Reviewed by:** Shantyl O. | Career Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Carepatron?** Everything is included into the software **What do you dislike about Carepatron?** Haven't found anything yet. Customer service has been phenomenal! **What problems is Carepatron solving and how is that benefiting you?** I'm a new small business and it has everything all in one. From booking, intake forms, billing, telehealth. **Official Response from Carepatron Team:** > Really appreciate you sharing your experience. It's great to hear the all-in-one platform is working well for you and that you've had a positive experience with our support team. If anything comes up or you need a hand, feel free to connect with the Support Team through your User Dashboard or on the website. ### 22. An excellent, easy to use, and innovative EMR platform that is perfect for my small practice. **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony S. | Registered Nurse / Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Carepatron?** Ease of use and features. The platform is smooth, and we can integrate useful tools. **What do you dislike about Carepatron?** I have not found anything that I dislike about Carepatron as of the moment. Thank you! **What problems is Carepatron solving and how is that benefiting you?** N/A **Official Response from Carepatron Team:** > Thanks for your feedback. We're glad to hear the platform has been easy to use and that the features are supporting your work smoothly. If you ever have questions or need anything, feel free to reach out to the Support Team through the website or your User Dashboard. ### 23. Easily provide documents and prescriptions **Rating:** 5.0/5.0 stars **Reviewed by:** Trinh N. | MD, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Carepatron?** It’s easy to use and has plenty of templates to choose from. It makes running my practice so much easier **What do you dislike about Carepatron?** Nothing. I have not found anything wrong with this software so far **What problems is Carepatron solving and how is that benefiting you?** It’s easy to find patient files **Official Response from Carepatron Team:** > Thanks for the feedback. We're glad to hear Carepatron has been easy to use and is helping simplify the way you run your practice. If you ever have questions or need support, feel free to reach out through the website or your User Dashboard. We're always here to help. ### 24. Carepatron goes the extra mile **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Carepatron?** Carepatron keeps you updated on every step of the way and the software is user friendly and responsive. **What do you dislike about Carepatron?** The space is to limited and there is no auto generated invoices **What problems is Carepatron solving and how is that benefiting you?** Makes communication with patients families much easier **Official Response from Carepatron Team:** > Thanks so much for your review! We're glad to hear Carepatron’s responsiveness and ease of use have been helpful to your practice. We’re always working to improve the platform, and your feedback around storage and automated invoicing is appreciated. If you ever need assistance or want to explore current invoicing features, feel free to reach out to our Support Team via the website or your User Dashboard. We’re always happy to help! ### 25. Great Management System **Rating:** 4.0/5.0 stars **Reviewed by:** Natasha P. | Signing Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Carepatron?** Makes it easy to provide care and is very easy to use! **What do you dislike about Carepatron?** I don't think I find anything not helpful about Carepatron. **What problems is Carepatron solving and how is that benefiting you?** Carepatron is solving the easiness of management for clients and customers **Official Response from Carepatron Team:** > Thanks for the feedback. We're glad to hear Carepatron has been easy to use and is helping you provide care more efficiently. If you ever have questions or need assistance, feel free to contact the Support Team through the website or your User Dashboard. We're here whenever you need us. ### 26. Adaptable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2025 **What do you like best about Carepatron?** I like that I am able to customize the templates that I already had , and re-customize to meet my needs . I also like the price as a therapist starting out. **What do you dislike about Carepatron?** the small % of an international fee when paying with my business credit card. **What problems is Carepatron solving and how is that benefiting you?** It allows me to store my documentation in one place, maintain by schedule, sync my schedules from multiple platforms which contract with. **Official Response from Carepatron Team:** > Thanks for sharing your experience. We're glad Carepatron’s customization options and pricing have been a good fit as you get your practice off the ground. We appreciate your note about the international fee. While that's typically set by the card provider, we understand how small charges can add up and will keep this in mind as we look at ways to improve the payment experience. If you ever need support or have questions, feel free to reach out through the website or your User Dashboard. We're here to help. ### 27. Great customer service. Has all the features of 2 or more platforms. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Carepatron?** Love the client portal option and the ease of use in creating templates/forms/paperwork. The AI transcripts and notetaking is a massive bonus. Everything is customizable and the customer service is the best I've had in an EHR. **What do you dislike about Carepatron?** The forms section has a lot of options of things that don't apply to me so it gets in my way when looking for what to send a client. but I'll take this extra 10 sec for everything else I get. **What problems is Carepatron solving and how is that benefiting you?** I was able to reduce the number of platforms I was using to one--AI, telemedicine, EHR, and document sharing. **Official Response from Carepatron Team:** > Thanks for the great feedback. We're glad to hear you're finding value in the client portal, customizable templates, and AI tools, and it's especially nice to know the support team has made a positive impression. Appreciate your note on the forms section. We hear you, and we're always looking for ways to make the experience more streamlined while keeping things flexible. If you ever need help finding the right forms or anything else, feel free to reach out through the website or your User Dashboard. We're here to help anytime. ### 28. Quality Program and Affordable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Carepatron?** Budget Friendly Easy to Use Scheduling Offers Easy Billing User Friendly Interface Provided Templates, Assessments, Forms It is an easy to use system, and I use it frequently. **What do you dislike about Carepatron?** Customer Service can be iffy. Some Software Glitches especially with Free Option. **What problems is Carepatron solving and how is that benefiting you?** It makes a streamlined process for me to be able to do a lot of different steps in one affordable program. **Official Response from Carepatron Team:** > Thanks for your feedback. We appreciate your note about customer service and occasional glitches. We're always working to improve the experience across all plans, and your input helps us focus on the right areas. If you ever need anything, feel free to reach out to the Support Team through the website or your User Dashboard. ### 29. Great for teaching **Rating:** 5.0/5.0 stars **Reviewed by:** Kadejah H. | Social worker, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Carepatron?** Care patron was great when I created a curriculum for bachelors level and master level students to keep secure documentation. Care patron helps students to adhere to program standards and client confidentiality. I would recommend this to others as it’s innovative and easy to use. **What do you dislike about Carepatron?** I have no bad feelings about care patron! **What problems is Carepatron solving and how is that benefiting you?** Having a secure place to store notes for students still learning how to professionally operate in the field **Official Response from Carepatron Team:** > Thanks so much for your kind words and thoughtful review! We're thrilled to hear that Carepatron supported your curriculum and helped students stay aligned with program standards and confidentiality requirements. It's great to know the platform has been a useful and secure tool in an academic setting. Also, we really appreciate the recommendation! If you ever have feedback or suggestions as you continue to use Carepatron, we’re always here to listen. ### 30. Streamlining Systems **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie B. | Founder and Speech Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Carepatron?** My favorite things include the user interface, calendar integration, and HIPAA Compliant AI tools that help streamline my services. **What do you dislike about Carepatron?** Sometimes the calendar integration can show double. I am also still working on the patient portal and helping families log on. **What problems is Carepatron solving and how is that benefiting you?** Carepatron is helping me streamline documentation, incluidng saving notes and integrating to my calendar. It is also syncing up my emails, which is helpful to have everything all together. It's capabilities to edit templates and my patient information really helps me stay organized. **Official Response from Carepatron Team:** > Thanks for your feedback. We're glad to hear you're enjoying the user interface, calendar integration, and AI tools that help streamline your workflow. We appreciate you pointing out the calendar duplication issue and your experience with the client portal. We're continuing to improve both areas and your input is helpful as we do. If you need any help with setup or support, feel free to reach out through the website or your User Dashboard. We're here to help. ### 31. Efficient, Secure, and User-Friendly Practice Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Carepatron?** Carepatron is an outstanding all-in-one platform that has helped me streamline how I manage client records, scheduling, and documentation. It's intuitive and customizable, and the templates save time while maintaining professional standards. I highly recommend for anyone looking to improve efficiency. **What do you dislike about Carepatron?** The mobile app can occasionally lag and some advanced customization options are limited. **What problems is Carepatron solving and how is that benefiting you?** 1. Disorganized documentation 2. Manual scheduling conflicts 3. Time-consuming administrative tasks 4. HIPAA Compliance challenges **Official Response from Carepatron Team:** > Thanks so much for your thoughtful review! We're really glad to hear that Carepatron has helped you streamline your workflow and improve efficiency. It's great to know you're finding value in the templates and customization features. We appreciate your feedback on the mobile app and customization limits. We're continuously working to improve performance and expand functionality. If there's anything specific you'd like to see added, feel free to reach out to our Support Team via the website or your User Dashboard. We’d love to hear your ideas! ### 32. Simple & Stress-free **Rating:** 4.5/5.0 stars **Reviewed by:** Amelia H. | Registered Psychotherapist (Qualifying), Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Carepatron?** Carepatron has been so user (and beginner) friendly! It has been a lifesaver in setting up my private practice, and so much more affordable compared to other EHR systems. **What do you dislike about Carepatron?** I can say there are no downsides that I have encountered. **What problems is Carepatron solving and how is that benefiting you?** Allows me to use one system for all billing, admin, scheduling, documentation, and client communication! **Official Response from Carepatron Team:** > Thanks for sharing your experience. We're glad to hear Carepatron has been beginner-friendly and supportive as you set up your private practice. It’s great to know the affordability and ease of use have made a difference. If you ever need support or have questions, feel free to reach out through the website or your User Dashboard. We're here to help anytime. ### 33. One of the easiest, most affordable, high quality EHRs I've used **Rating:** 5.0/5.0 stars **Reviewed by:** Judy W. | Licensed Mental Health Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2025 **What do you like best about Carepatron?** I've just started using Carepatron and couldn't be happier. It's so easy to use. I love the calendar sync and LOVE all the templates provided. Moving my therapy practice over has been seamless and clients have also stated the process was easy. This is now my go-to platform for therapy and coaching! **What do you dislike about Carepatron?** I literally can't find anything I dislike about Carepatron. **What problems is Carepatron solving and how is that benefiting you?** I own a small private therapy practice and many EHRs are so expensive. This is an affordable, efficient alternative to other options. Clients can fill out paperwork electronically, pay, message and complete telehealth appointments all on one HIPAA compliant platform. Carepatron is what I've been looking for. **Official Response from Carepatron Team:** > Thanks for the kind words. We're really glad to hear your transition to Carepatron has been smooth and that it's supporting both your therapy and coaching work. It's great to know the calendar sync and templates have been helpful, and that your clients are having a positive experience too. If you ever have questions or need support, feel free to reach out through the website or your User Dashboard. We're always here to help. ### 34. User Friendly and Effective **Rating:** 4.5/5.0 stars **Reviewed by:** Shannon S. | Founder/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2024 **What do you like best about Carepatron?** First, the customer service staff is amazing! They met with me and answered my questions and actually suggested I utilize the free version while building my business. I am SO thankful, as I need to conserve capital to start. I really appreciate that they advocated for me! You don't see that anywhere. I will DEFINITELY upgrade and grow with this company because success starts with BELIEF in others trying to accomplish the same goal. I love the humanity aspect. Second, the actual software itself is very user friendly, and effective, but does require some extra steps for the free version (fully understandable) and I cannot wait to see what the subscriber version offers. It was very easy to implement and integrate into my business. Since it will be my main source of connection, I look forward to the growth for us both! Thanks Carepatron! **What do you dislike about Carepatron?** A few extra steps and some bugs...the free version is limited (and should be) but definitely workable, just takes a little longer. **What problems is Carepatron solving and how is that benefiting you?** Connection and ease of information share **Official Response from Carepatron Team:** > Thanks so much for your kind words and thoughtful review. We're really glad the team was able to support you early on and that starting out on the free plan has helped you get your business off the ground. We truly believe in growing alongside our users, and it's great to hear that the experience felt human and supportive from the start. It's also great to know Carepatron has been easy to implement and integrate into your workflow. We appreciate your patience with the extra steps and minor limitations in the free version, and we’re always working behind the scenes to improve both speed and usability. If you ever need anything or have questions as you grow, feel free to reach out through the website or your User Dashboard. We're excited to keep supporting you on this journey. ### 35. Effortless and Essential for Nursing Classes **Rating:** 5.0/5.0 stars **Reviewed by:** Edreanna L. **Reviewed Date:** August 19, 2025 **What do you like best about Carepatron?** I love how easy and straightforward it is to use Carepatron, which greatly aids my nursing class. It's simple to organize and manage my notes, helping me improve in my profession. Every feature offered is beneficial for my use, making the software essential in my studies. **What do you dislike about Carepatron?** Nothing carepatron is perfect **What problems is Carepatron solving and how is that benefiting you?** I find Carepatron helps me organize my notes easily, enhancing my nursing studies and professional skills. **Official Response from Carepatron Team:** > Thanks so much for your kind words! We're really happy to hear that Carepatron is supporting you in your nursing class and helping to keep your work organized and efficient. It's great to know the features are making a positive difference in your studies. If you ever have suggestions or need any help, feel free to reach out to our support team, we're always here to assist. Keep up the great work in your nursing journey! ### 36. So many assessments available **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth L. | Owner , Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2024 **What do you like best about Carepatron?** The assessments and the scheduling aspects are so helpful! Ai helps you when writing reports by allowing you to dictate information while it types of up. **What do you dislike about Carepatron?** Nothing to dislike at all. I liked all the tools. **What problems is Carepatron solving and how is that benefiting you?** Having premade assessments and scheduling. Love it! **Official Response from Carepatron Team:** > Thanks for the great feedback. We're glad to hear the assessments, scheduling, and AI tools are supporting your workflow and making report writing easier. If you ever have questions or need support, feel free to reach out through the website or your User Dashboard. We're always happy to help. ### 37. GREAT FOR START-UPS AND SMALL BUSINESSES **Rating:** 4.0/5.0 stars **Reviewed by:** NATALIA W. | Owner & Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about Carepatron?** What I like most about Carepatron is that it's user-friendly and it had all the tools I needed to start my home health business. **What do you dislike about Carepatron?** What I dislike about Carepatron is the email integration and messaging systems. This platform is very basic, Carepatron definitely has room for growth. I'm excited to see what's next. **What problems is Carepatron solving and how is that benefiting you?** Healthcare platforms can be very expensive. Carepatron is very cost-effective and fits into our budget. **Official Response from Carepatron Team:** > Thanks for sharing your experience. We're glad to hear Carepatron has been user-friendly and provided the tools you needed to get your home health business up and running. Appreciate your feedback on email integration and messaging. We’re continuing to expand and improve those areas, and it’s great to hear you’re excited for what’s ahead. If you ever have suggestions or need support, feel free to reach out through the website or your User Dashboard. We're here to help. ### 38. Affordable, Simple, platform with excellent integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2025 **What do you like best about Carepatron?** I love how intuitive the UI is. I was up and running, sending intake paperwork and invoices to clients within a few days. I also love the AI scribe feature for post-session notes. Carepatron makes my life as private practice therapist SO much easier. **What do you dislike about Carepatron?** Can't think of many! I'm really happy with the features provided. **What problems is Carepatron solving and how is that benefiting you?** Carepatron is helping me consolidate all my scheduling, billing, and documentation and saving me a TON of time and money. **Official Response from Carepatron Team:** > Thanks for the kind words. We're glad to hear Carepatron has helped you get up and running quickly and that the AI scribe and client tools are making your day-to-day easier as a private practice therapist. If you ever need anything or have questions, feel free to reach out through the website or your User Dashboard. We're always happy to help. ### 39. The ease of use is great so far, and anytime I have a question they are quick to answer. **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsay R. | speech language pathologist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Carepatron?** I have been very happy with Care patron so far. The staff is extremely helpful and the interface is easy to navigate. Carepatron uses a clean and organized interface that is user friendly. Customer support is quick to handle issues. **What do you dislike about Carepatron?** I dislike the high processing fees for credit cards currently. **What problems is Carepatron solving and how is that benefiting you?** They are helping me be more organized with documentation and billing. **Official Response from Carepatron Team:** > Thanks for your feedback. We're glad to hear you've had a positive experience with Carepatron so far and that the interface and support team have been working well for you. We appreciate your note about credit card processing fees. While those are largely set by the payment provider, we understand how they can add up and it's something we're mindful of as we continue improving the platform. If you ever have questions or need support, feel free to reach out through the website or your User Dashboard. We're here to help. ### 40. New Customer **Rating:** 4.0/5.0 stars **Reviewed by:** Nancy R. | Substance Use Clinician, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2025 **What do you like best about Carepatron?** It is user friendly and really inexpensive. **What do you dislike about Carepatron?** I have not found anything I do not like yet. **What problems is Carepatron solving and how is that benefiting you?** There is a lot of tools in one place. **Official Response from Carepatron Team:** > Thanks for your feedback. We're glad to hear you're finding Carepatron user-friendly and affordable. If you ever have any questions or need support as you continue exploring the platform, feel free to reach out through the website or your User Dashboard. We're here to help. ### 41. Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2025 **What do you like best about Carepatron?** Carepatron is easy to use, HIPAA-compliant, and offers great features even on the free plan. I particularly like the ease for scheduling, AI notes, billing, and telehealth. **What do you dislike about Carepatron?** My main limitation is that it doesn’t have an internal messaging feature yet; communication is email-only for now. I’m looking forward to that being added. **What problems is Carepatron solving and how is that benefiting you?** Documentation and google sync (2-way) **Official Response from Carepatron Team:** > Thanks for your feedback. We're glad to hear you're enjoying the scheduling, AI notes, billing, and telehealth features, and that Carepatron has been a helpful and compliant tool for your practice. Good news on the messaging front: secure internal messaging is now available. You can check out how it works here https://help.carepatron.com/en/articles/11696852-secure-messaging-with-carepatron If you have any questions or need help getting started with it, feel free to reach out through the website or your User Dashboard. We're always here to assist. ### 42. Best decision I ever made **Rating:** 5.0/5.0 stars **Reviewed by:** Kari F. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Carepatron?** I love how easy it is to use! I love the color and beautiful layout as well! It makes big tasks feel less time consuming and truly is a heavensent. **What do you dislike about Carepatron?** I quite honestly cant find a downside or default at this time. **What problems is Carepatron solving and how is that benefiting you?** The loss or skip in connection **Official Response from Carepatron Team:** > Thanks for the lovely feedback! We're so happy to hear that you're enjoying the design and ease of use. It's great to know Carepatron is helping to simplify your workflow. We’re always working to improve and appreciate your support. If you ever have questions or suggestions, feel free to reach out anytime. ### 43. Streamlined Comms and Care **Rating:** 5.0/5.0 stars **Reviewed by:** Lea S. | Trauma informed story coach/lay counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Carepatron?** I'm a new business start-up, and Carepatron has helped me streamline my work--from client profiles and intake forms, to scheduling and appointment reminders, invoicing and superbills, to a video conferencing platform. Everything I need is at my fingertips to interface with clients in a way that both looks professional and helps me focus on offering the best care. **What do you dislike about Carepatron?** I had some trouble dovetailing my (non-Google) calendar and email to this service and haven't yet had time to walk through that with your tech people. For now, I've devised some workarounds... **What problems is Carepatron solving and how is that benefiting you?** I am a trama-informed story coach, so my business is unique in that it's not quite like life coaching, but it's not licensed therapy. Regardless, Carepatron has what I need to offer my clients a streamlined, professional platform for scheduling, invoicing, and tele-health sessions. It helps me keep track of everything in one place, and it was fairly intuitive to learn! **Official Response from Carepatron Team:** > Thank you for sharing your positive experience with Carepatron! We're glad to hear that our platform has been instrumental in streamlining your business processes and providing a professional experience for your clients. We apologize for any inconvenience with calendar and email integration and will strive to enhance this functionality. ### 44. Still needs some work **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2025 **What do you like best about Carepatron?** The cost, ability to contact customer care easily. The calendar is nice. **What do you dislike about Carepatron?** The templates are unusually difficult to maneuver if creating your own. The fields don’t populate as they should. The “editor” and “receiver” is confusing when creating. There are gaps in the flow of the software. Some things populate automatically. Others only do when you go into the client chart. The AI portion seems unnecessary for the fields it is offered in on the site. The client intakes and demographics aren’t clear on the site. An App would be great to have as well. **What problems is Carepatron solving and how is that benefiting you?** Everything under one umbrella is beneficial in streamlining practice and ensuring confidentiality **Official Response from Carepatron Team:** > Thanks for taking the time to share your feedback. We're glad to hear you're finding value in the cost, calendar features, and customer support experience. We appreciate your detailed notes on templates, form logic, and how certain fields populate. We are always watching out for such suggestions to continue evolving the platform. If you’d like help with templates or have more suggestions, feel free to reach out through the website or your User Dashboard. We’re here to help and always open to feedback. ### 45. Has been really helpful so far **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie W. | Mental Health Clinician, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Carepatron?** The program is intuitive and easy to use. **What do you dislike about Carepatron?** I haven't found anything to dislike yet. **What problems is Carepatron solving and how is that benefiting you?** Keeping confidential notations and documentation on clients with an affordable and easy to manage system. **Official Response from Carepatron Team:** > Thanks for your feedback. We're glad to hear Carepatron has been intuitive and easy to use for your practice. If you ever have questions or need support down the line, feel free to reach out through the website or your User Dashboard. We're always happy to help. ### 46. Easy and simple to use. It reall y has been a go to fot contacts within my industry. **Rating:** 4.5/5.0 stars **Reviewed by:** william y. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Carepatron?** It does not inundate you with ads and sales except for membership purchases, which is what its all about anyway so cant fault them there. The different areas it sends you to within it are easy to navigate and communicating with individuals is easy also. Getting in contact with someone to help you with a issue concerning the website is very easy also. veru supportive. The ammount of ways to use the site is great also. lots of features. I use it on a daily basis to check in with other developers working on simialr projects. integrating with my work loafd and time use has been relatively easy to. it works well within the time i have to use it. implementing it with my own suggestions for work in progress on projects with other develpoers has been a breeze to. **What do you dislike about Carepatron?** Not much. I would say that it sometimes sends you in circles to the same content sometimes is all. **What problems is Carepatron solving and how is that benefiting you?** It solves the problem of finding like minded individuals to work on gaming industry content i havnt been able to find anywhere else in a healthy atmosphere. **Official Response from Carepatron Team:** > We're glad to hear that Carepatron has been a valuable tool for you and your industry contacts. We appreciate your feedback and will take note of the issue you mentioned about navigating to the same content. ### 47. CarePatron was there when I needed them. **Rating:** 5.0/5.0 stars **Reviewed by:** Shakea R. | Founder/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Carepatron?** The best thing is there is a Free option. This works well when you don't have 5,000 clients to chart for. They also have many different templates you can choose to use for your notes. You can also use your own style. For those who believe, if it isn't broke, don't fix it, choose to search for a term, bookmark it, and use it regurally. Also, I don't remember getting too many emails from the company filling up my inbox. **What do you dislike about Carepatron?** The worse thing I can think about CarePatron is having to format some of the templates; however, you can make your own templates to use and format it as you wish. **What problems is Carepatron solving and how is that benefiting you?** I needed an EHR system to try quickly. When I checked out CarePatron, I was able to begin use in a short amount of time. Being that the clients I was using this for was not a high amount, I was able to chart/take notes in the system under the free acount. **Official Response from Carepatron Team:** > Thank you for your feedback! We appreciate your positive comments about our Free option and customizable templates. We're constantly working to improve our system and make it as user-friendly as possible. ### 48. Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Curtis A. | Certified and Accredited Life Coach, Owner, CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2024 **What do you like best about Carepatron?** This has been an absolute game-changer for my business. Let's bring up ease of use and ease of implementation. There was no lag time between this system and our former one. The customer support is incredible and it is easily integrated with our office calendar. We use this every day and we needed something that was easily accessible. This has been a remarkable experience and I strongly recommend this, especially to smaller practices looking to manage like a pro! Thank you, Carepatron, for providing this outstanding platform and for your ongoing dedication and committment. **What do you dislike about Carepatron?** I have very few complaints although some reporting options would be nice such as attendance and missed appointment reports. **What problems is Carepatron solving and how is that benefiting you?** The platform itself is user-friendly, intuitive, and incredibly reliable, which has been essential in allowing me to focus on my clients rather than worrying about the technical side of things. The tools and resources available are thoughtfully designed, enabling seamless scheduling, note-taking, and client management. CarePatron has become an irreplaceable asset, empowering me to operate efficiently while delivering high-quality care and support to my clients. **Official Response from Carepatron Team:** > Thank you for your glowing review! We're delighted that Carepatron has made a positive impact on your business operations. We understand the importance of reporting options and will work to enhance our platform to better meet your needs. ### 49. CarePatron Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Carepatron?** Offering pre-filled templates, provider links for booking, and video chat system in house. Ease of use with platform **What do you dislike about Carepatron?** Billing section being in 'beta mod'e and not having automatic billing but only manual thus far. **What problems is Carepatron solving and how is that benefiting you?** All in one EHR platform for my agency **Official Response from Carepatron Team:** > Thank you for sharing your positive experience with our pre-filled templates, provider links, and video chat system. We understand your concern about the billing section and are actively working to enhance this feature. We're dedicated to offering a complete EHR platform for your agency's requirements. ### 50. Great software and assisted us in our medical needs **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle V. | CIO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Carepatron?** The ease of use from the interface to the capabilities the tool offers is second to none **What do you dislike about Carepatron?** Nothing great products so far for our daily use **What problems is Carepatron solving and how is that benefiting you?** We had some issues in our billing department and care patron helped us tremendously **Official Response from Carepatron Team:** > Thank you so much for your review. We're really glad to hear you're finding Carepatron easy to use and that it's fitting well into your daily workflow. It's great to know the platform is meeting your needs. If you ever have questions or suggestions as you continue using it, feel free to reach out. We're always here to help and open to feedback! - [View Carepatron pricing details and edition comparison](https://www.g2.com/products/carepatron/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-05-24+00%3A27%3A22+-0500&secure%5Bsession_id%5D=0d1a4780-960e-4c86-9a67-a770909088bf&secure%5Btoken%5D=ac9c754925f10ac024b0d52cf2085ccd5e1ffa854b008d9a7ff55a247b871cec&format=llm_user) ## Carepatron Integrations - [Google Meet](https://www.g2.com/products/google-meet/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Heidi AI](https://www.g2.com/products/heidi-ai/reviews) - [IVY Pay](https://www.g2.com/products/ivy-pay/reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - [Stripe Billing](https://www.g2.com/products/stripe-billing/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [SugarCRM Google Calendar](https://www.g2.com/products/sugarcrm-sugarcrm-google-calendar/reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Carepatron Features **Operations** - Workflow Optimization - Clinical Documentation - EHR Integration - Clinical Documentation - Clinical Communication - Clinical Documentation - Transcription Automation - Clinical Documentation - Clinical Data Exchange - Clinical Documentation - Document Access - Clinical Documentation - Digitization - Clinical Documentation **Data Collection** - Patient Data Aggregation - Patient Case Management - Patient Data Management - Patient Case Management - Clinical Communication and Collaboration - Patient Case Management - Utilization Management - Patient Case Management **Clinical Workflow Management** - Multiple Medical Provider Access - Clinical Documentation **Patient-Centered Functions** - Online Presence Management - Patient Portal - Patient Communications **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration **Administrative** - Workflow Management - Billing - Security and Authorization - Practice Management - Compliance - Insurance Management - Appointment Scheduler - Patient Portal - HIPAA Compliance **Administrative Tools** - Insurance and Billing - Appointment Scheduling - Business Intelligence and Reporting - Document Management - Workflows **Agentic AI - Medical Billing** - Natural Language Interaction **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - EHR Integration **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management **Administration** - Practice Branding - Practice Specific - Charting And Documentation **Financial Tools** - Accounting - Payment Processing **Generative AI** - AI Text Summarization **Compliance** - HIPAA Compliance - State Regulation Compliance **Clinical Tools** - Treatment Planning - Patient Portal - Patient Engagement - Dental Imaging - e-Prescribing **Generative AI** - AI Text Summarization **Agentic AI - EHR** - Autonomous Task Execution ## Top Carepatron Alternatives - [Practice Better](https://www.g2.com/products/practice-better/reviews) - 4.7/5.0 (296 reviews) - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (895 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (329 reviews)