--- title: Carepatron Reviews meta\_title: 'Carepatron Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 730 reviews by the users' company size, role or industry to find out how Carepatron works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 730 scale: '5' date\_modified: '2026-08-29' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care ---

# Carepatron Reviews & Product Details

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Carepatron is a comprehensive practice management software solution designed to assist healthcare teams in effectively managing their operations and enhancing patient care. This platform caters to a wide range of healthcare professionals, including solo practitioners and larger teams, by providing an integrated suite of tools that streamline various aspects of practice management. Targeted at healthcare providers who seek to optimize their workflows, Carepatron offers functionalities such as online booking, electronic health records, task management, note-taking, secure messaging, video consultations, and artificial intelligence features. This all-in-one solution is particularly beneficial for practitioners looking to reduce administrative burdens and focus more on patient care. By centralizing these essential functions, Carepatron allows healthcare teams to operate more efficiently, regardless of their size or specialization. One of the standout features of Carepatron is its user-friendly interface, which allows for easy customization. Healthcare providers can tailor the software to meet their specific needs with just a few clicks, ensuring that the system aligns with their practice's unique workflows. This flexibility is crucial for practices that may have varying requirements based on their patient demographics or service offerings. Additionally, the platform's design promotes seamless communication among team members, enhancing collaboration and improving overall service delivery. Carepatron also prioritizes patient engagement by facilitating online booking and secure messaging, which can lead to increased patient satisfaction and retention. The inclusion of video consultation capabilities further expands access to care, allowing practitioners to reach patients who may have difficulty attending in-person appointments. By integrating these features, Carepatron not only enhances operational efficiency but also contributes to better health outcomes for patients. In summary, Carepatron stands out in the practice management software category by combining a robust set of features with an emphasis on ease of use and customization. Its ability to serve a diverse range of healthcare providers while promoting efficient practice management and improved patient care makes it a valuable tool for any healthcare team looking to enhance their operational effectiveness.

* * *

Product Website
 Carepatron
Seller
 [Carepatron](https://www.g2.com/sellers/carepatron)
Discussions
 [Carepatron Community](https://www.g2.com/products/carepatron/discuss)
Languages Supported
 

Arabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Spanish, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified), Chinese (Traditional)

Solution Type
 
All-in-One

Overview by
 Jamie Frew

 ![Self-Employed](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Self-Employed")
Used by Self-Employed and 2 others

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## Pricing

Pricing provided by Carepatron.

### Free

Free

[
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## Carepatron Integrations
(16)

What do users say about integrations?

Verified by Carepatron
[Show More Integrations](https://www.g2.com/products/carepatron/integrations)

  

 ![Vivian E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vivian E.")
VE

Vivian E.

Speech Language Pathologist

Small-Business (50 or fewer emp.)

8/25/2026

"Affordable, Easy Scheduling with Fast AI Support and a Great Client Portal"

4/5

What do you like best about Carepatron?

Color-coded calendar

Free & reasonable text reminder price

AI support for questions-- fast

Built-in signature request

Affordable price for small new businesses

Voice analysis for notes

Easy to schedule/cancel

Built-in client form system

Client portal

Direct message options

HIPPA Review collected by and hosted on G2.com.

What do you dislike about Carepatron?

-No goal-tracking system -- need percentage average data and a graph to check progress; a button to master/discontinued goal to update.

-Goal creation and tracking require manual effort— it just looks like a fancy -Google Doc and still takes time away from my productivity.

-Text messages do not stage the type of appt

-No options to see pending notes (note that unsign)

-Hard to see a specific client's appt -- should have been an easy list

-No option to track the progress report/eval due date in a systematic way.

- Ability to merge columns together when creating a table for better table creation. Review collected by and hosted on G2.com.

What problems is Carepatron solving and how is that benefiting you?

HIPAA compliance helps me a lot, so I do not need to pay extra for storage.

The intake form can collect the client's signature

AI voice analysis can help save me time when writing notes.

A text reminder is the best and helps eliminate no-shows. Review collected by and hosted on G2.com.

Show More

Response from Karina Jimenea of Carepatron

[Editedit](https://www.g2.com/survey_responses/carepatron-review-13358277/official_response/edit)

Hi Vivian, we are thrilled to hear that Carepatron has been adding so much value to your practice!

Thank you for laying out your suggestions so specifically. These are practical needs, especially for a Speech Language Pathologist, and we've passed all of them along to our product team. Feel free to also reach out to our support team directly so we can get a better picture of your workflow and make sure the right details get to the right people.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

KJ

Keydra J.

Clinic Director

Small-Business (50 or fewer emp.)

8/18/2026

"User-Friendly, Customizable Forms That Fit Our Agency"

4.5/5

What do you like best about Carepatron?

I enjoy being able to create forms and making customizable to my agency. I like the user friendly platform, navigation is straight forward. Review collected by and hosted on G2.com.

What do you dislike about Carepatron?

I don't like that there's no automation for the documentation, specifically, when I'm making a treatment plan, for there to be an automation of alerting to review and update every 90 days. I wish I could create forms to pull from another form. Like when I am reviewing and updating a treatment plan it pulls from the old one. Or if I am doing a note that has a field that it's in the intake, it can pull that information versus me having to copy and paste. And I would love if the Team could be expanded, where there's a documentation area for them so I can have supervision forms there or performance evals or improvement plans. Review collected by and hosted on G2.com.

What problems is Carepatron solving and how is that benefiting you?

I think the insurance and claims part is a big benefit, it has been so simple and easy to complete. I need to figure out insurance verification because it's not working for me. But the scheduling and booking and claims, amazing. I also love that I was able to connect my outlook to the platform. Review collected by and hosted on G2.com.

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Response from Karina Jimenea of Carepatron

[Editedit](https://www.g2.com/survey_responses/carepatron-review-13323502/official_response/edit)

Keydra, really glad the customizable forms, navigation, scheduling, claims, and Outlook integration have all been working so well for your agency!

On the insurance verification issue, we'd love to help get that sorted for you. Please reach out to our team at support@carepatron.com and we'll look into it right away.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Brad L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brad L.")
BL

Brad L.

Clinician

Small-Business (50 or fewer emp.)

8/7/2026

"Simple, Intuitive Scheduling and Telehealth with Great Support"

5/5

What do you like best about Carepatron?

The interface is simple and intuitive. It also makes it easy for clients to schedule and see their appointments. Carepatron automatically adds things to their calendars if they want. The telehealth feature is also easy and intuitive for clients. That's important since some clients aren't as comfortable with technology as others. Price is very competitive. Support and onboarding has been great. I have not used AI features much yet, as I am just opening my practice and would like to devote some time to them before really considering if I am going to integrate them. Review collected by and hosted on G2.com.

What do you dislike about Carepatron?

I would like to be able to manually send appointment reminders to clients. I think this is less of a dislike and more of a feature to be added. Review collected by and hosted on G2.com.

What problems is Carepatron solving and how is that benefiting you?

Carepatron is helping manage my practice in terms of paperwork, client intake, scheduling and so on. It's helping me spend less time administering the practice. This is important since my practice is kind of in addition to my main job. Review collected by and hosted on G2.com.

Show More

Response from Karina Jimenea of Carepatron

[Editedit](https://www.g2.com/survey_responses/carepatron-review-13227646/official_response/edit)

Hey Brad! Congratulations on opening your practice! It's wonderful to hear that the scheduling, telehealth, calendar sync, and onboarding experience have all been such a smooth fit, especially for clients who aren't as tech-savvy.

The ability to manually send appointment reminders is a great suggestion, and whenever you're ready to explore the AI features, we think you'll find them really useful for cutting down on admin time even further!

We're rooting for your practice every step of the way!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Azia G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Azia G.")
AG

Azia G.

LMFT-Associate

Small-Business (50 or fewer emp.)

8/6/2026

"User-Friendly Templates, Custom Scheduling, and Seamless Stripe + Google Calendar Integration"

4.5/5

What do you like best about Carepatron?

I love the templates that are included. It makes it easy to do notes and share helpful documents with clients. I also like that it is super user friendly. It's also a great price for the features that it comes with it, such as the various templates, ability to customize, personalized scheduling link, integration of Stripe for payment, support, etc. It also adds the appointments to my Google calendar so I can quickly see my upcoming sessions. Review collected by and hosted on G2.com.

What do you dislike about Carepatron?

Sometimes my computer screen goes blank and then my camera shuts off. I have used IntakeQ, Simple Practice, and DoxyMe on this same laptop and have never experienced this. It happens about twice a month. I also am not a fan of the AI feature for two reasons, 1) I have never had it create a useful note (it will often exclude important information) and 2) I heard that AI is bad for the environment so I try to avoid using it as much as possible. Review collected by and hosted on G2.com.

What problems is Carepatron solving and how is that benefiting you?

It takes less time for me to complete notes and it keeps me organized. I can do notes then bill invoices and within one setting because it is streamlined. Because it is user friendly, I can quickly get things done. Review collected by and hosted on G2.com.

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Response from Karina Jimenea of Carepatron

[Editedit](https://www.g2.com/survey_responses/carepatron-review-13221639/official_response/edit)

Hi Azia, we love hearing that Carepatron has been working so well for you! On the screen and camera issue during sessions, that's not something we want happening. If it still happens, we'd love to look into it further, so please drop us a message through our support team so we can dig into it.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Vanessa G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vanessa G.")
VG

Vanessa G.

mental health therapist

Small-Business (50 or fewer emp.)

5/20/2025

"Very user friendly and intuitive"

4/5

What do you like best about Carepatron?

It's so easy to use and so customizable. I like all the templates we can choose from and the ability to create our own. I like how I can edit my availability precisely and syncing my Google calendar so it's all in one spot. I also have used the help feature often, even though it's an AI bot, it's been super helpful. Review collected by and hosted on G2.com.

What do you dislike about Carepatron?

The only bugs I've run into was while I was creating templates. Sometimes my changes would not save and I would have to go back and make the changes. There are many updates, almost daily, where I have to refresh the system, and sometimes doing so undoes some of the changes I've made to the menu for example. A few months ago I was having so many issues with the telehealth feature, that I ended up syncing with Google Meet instead and haven't had any issues since, but it would've been nice to keep using the telehealth feature on Carepatron instead. Review collected by and hosted on G2.com.

What problems is Carepatron solving and how is that benefiting you?

Offering a HIPAA-compliant EHR and telehealth platform. The affordability is unmatched for the extensive features it offers. Review collected by and hosted on G2.com.

Show More

Response from Carepatron Team of Carepatron

[Editedit](https://www.g2.com/survey_responses/carepatron-review-11198511/official_response/edit)

Thanks for taking the time to share your experience. We're glad to hear Carepatron's customization, template options, and calendar sync have been working well for your practice. It's also great to know the help feature has been useful along the way.

Appreciate you flagging the template saving issue and your suggestions around telehealth tools like a whiteboard and screen sharing. These are valuable insights, and we're continuing to improve in those areas to better support your sessions.

If you run into anything else or want to share more, feel free to reach out through the website or your User Dashboard. We're always here to help.

8/4/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

  

 ![Stephanie B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie B.")
SB

Stephanie B.

PMHNP, CEO

Small-Business (50 or fewer emp.)

8/18/2026

"User-Friendly, Customizable, and Great Value All in One Place"

4.5/5

What do you like best about Carepatron?

It’s very user-friendly and uncomplicated. I like having access to almost everything I need in one place. It’s fairly customizable, and it feels like a good value for the cost. Review collected by and hosted on G2.com.

What do you dislike about Carepatron?

There’s a lack of ability to track and trend items such as vital signs, screening scores, and lab results. It’s also not possible to add image-upload fields to forms for intake or for patients to report things like vital signs. In the telehealth world, this would be very helpful and would make the workload for both patients and providers less cumbersome. The inability to customize automations for screening forms based on individual patient needs also creates a barrier to efficiency in work flow. Review collected by and hosted on G2.com.

What problems is Carepatron solving and how is that benefiting you?

Carepatron has improved my patients’ access to care through its self-scheduling options, and it’s also helping me with credentialing and billing. Freeing up time so I can see more patients. Review collected by and hosted on G2.com.

Show More

Response from Karina Jimenea of Carepatron

[Editedit](https://www.g2.com/survey_responses/carepatron-review-13325839/official_response/edit)

Stephanie, really glad the user-friendly experience, customization, and all-in-one value have been working well for your practice, and it's great to hear self-scheduling, credentialing, and billing have been freeing up more time for patient care! Thank you for the detailed feedback on vital sign tracking, image uploads, and screening automation, and feel free to reach out to our support team so we can make sure these get to the right people.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Carly P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carly P.")
CP

Carly P.

Licensed Professional Counselor

Small-Business (50 or fewer emp.)

8/4/2026

"Breath of Fresh Air for a Solo Practice—User-Friendly Tools and Responsive Support"

4.5/5

What do you like best about Carepatron?

Carepatron has been a breath of fresh air as I build my solo therapy practice. The customer service has been great; I appreciate working with individuals assigned to me rather than a different representative each time I need assistance. They have been very responsive in helping me and answering my questions, and the actual platform and tools are user-friendly and feel unlimited. Review collected by and hosted on G2.com.

What do you dislike about Carepatron?

They only recently started offering credentialing support, so I understand that they are still ironing out some of their processes. I have found that there have been times when it seems they are making things harder than necessary. For example, they needed to access my accounts related to insurance credentialing, but I was receiving repeated requests for login codes sent to my phone number or email, and by the time I received them they were already expired. I suggested putting a carepatron accessible email into some of the accounts after a while, and that made things much easier, but it does seem like their processes still need some work. Review collected by and hosted on G2.com.

What problems is Carepatron solving and how is that benefiting you?

Carepatron is completing credentialing for me, which has felt overwhelming and is a huge relief. They will also be doing billing services for me, and I am happy to focus more on the clinical aspects of my work. The platform has templates to use for many types of documentation, and they can all be customized, so I find that helpful as well. Review collected by and hosted on G2.com.

Show More

Response from Karina Jimenea of Carepatron

[Editedit](https://www.g2.com/survey_responses/carepatron-review-13210325/official_response/edit)

Hi Carly, thank you for this wonderful review! We're so glad the personalized support and platform tools have been such a great fit as you build your practice. We hear you on the credentialing process and we're always working to improve and streamline it.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Ruth L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ruth L.")
RL

Ruth L.

Multi-Specialty Therapy Group

Small-Business (50 or fewer emp.)

8/18/2026

"User-Friendly, Visually Pleasing Platform"

4.5/5

What do you like best about Carepatron?

I like how user-friendly the platform is, and it’s also visually pleasing to look at. Review collected by and hosted on G2.com.

What do you dislike about Carepatron?

There are a few things I’d tweak, such as adding the ability to zoom in on the calendar slots so I can view only the appointments that fall within our hours of operation. I don’t need to see the time slots outside of our operating hours, so it would be helpful to hide or minimize those. Review collected by and hosted on G2.com.

What problems is Carepatron solving and how is that benefiting you?

I spoke with Carepatron about the concerns I had, and they were helpful. They let me know they would submit tickets and pass them along to the team to work on in future updates. For example, when we first started with the program I was not able to update the default billing profile, I told them about this issue and in the following update I was able to do this. Review collected by and hosted on G2.com.

Show More

Response from Karina Jimenea of Carepatron

[Editedit](https://www.g2.com/survey_responses/carepatron-review-13324142/official_response/edit)

Hi Ruth, really glad the platform has been feeling user-friendly and visually pleasing for your multi-specialty group!

The calendar zoom and operating hours visibility suggestion is a great one and exactly the kind of practical improvement that makes a real difference day to day. And as you've already experienced firsthand, we do take this feedback seriously and work it into future updates when possible!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Rashad G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rashad G.")
RG

Rashad G.

Instructor

Small-Business (50 or fewer emp.)

6/25/2026

"Beautiful, Functional Platform With Great AI Tools and Fabulous Support"

5/5

What do you like best about Carepatron?

I like the functionality and the aesthetics of the platform. I like that you can share documents directly to clients' portals. I like the AI tools as well. They really make documentation and administrative work easier. I also like how you can upload documents to integrate them into the platform. The Performance sometimes falters. I have had trouble with the AI creating documents from the scribed sessions, but overall it does very well. Pricing is definitely a plus. One key element overall is the onboarding and continous support. The customer response time is fabulous. Review collected by and hosted on G2.com.

What do you dislike about Carepatron?

There is only one thing that I dislike. I use Therapy Notes for a practice I work for while I build my practice and it is a great platform even though I like CarePatron better. The one thing that CarePatron is missing is how Therapy Notes provide assessments, and all of the other major components to counseling within their system and the system notifies you when a treatment plan is due, if any notes are due, or if any other administrative work is due. Review collected by and hosted on G2.com.

What problems is Carepatron solving and how is that benefiting you?

They helped me solve the main issue I have been having and that is with the AI scribe functioning is malfunctioning. Review collected by and hosted on G2.com.

Show More

Response from Jamie Frew of Carepatron

[Editedit](https://www.g2.com/survey_responses/carepatron-review-13033877/official_response/edit)

Hi Rashad, thank you so much for taking the time to share such a thoughtful review, it really means a lot to us.

Hearing that our response time has been a highlight is wonderful, and we'll be sure to pass that along to the team.

We also appreciate your honest feedback. You're absolutely right that built-in assessments and proactive due-date notifications for treatment plans, notes, and other admin tasks would make the platform even stronger. We're glad to hear our support team was able to help resolve the AI Scribe issue, and we'll keep working to make that experience even more reliable.

Thank you again for choosing Carepatron and for sharing your perspective as you build your practice. We're excited to keep growing alongside you.

7/30/2026
Current UserValidated ReviewerSource: G2 invite on behalf of seller

  

 ![Karen H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karen H.")
KH

Karen H.

Mental Health Therapist - LMFT

Small-Business (50 or fewer emp.)

7/1/2026

"Affordable Telehealth and Helpful Support, but Group Notes, Invoicing and Couples Billing Need Work"

3/5

What do you like best about Carepatron?

The cost is affordable, and telehealth is included, for single or multiple people on a call. I also appreciate how helpful they have been, and how willing they have been to hop on a call with me to address issues. Review collected by and hosted on G2.com.

What do you dislike about Carepatron?

Group notes aren't intuitive, and don't work as easily as on other platforms. There needs to be a way to put couples into a group, and use this group as the unit of treatment. Right now, I have to add each person individually each time, and I can't use a prior note. Instead, I have to start all over each time. This is a pain.

Also on the notes, there is weird functionality with the Editor versus Responder roles. There should be a way that I can have a signature on file which is used on every document that I virtually sign.

The billing for couples also doesn't work well - the system requires me to bill one person of the two, and then shows an unpaid amount for the second person (as though I should be billing each person in a couple the full amount). Also with billing, there is no easy way to show the entire amount collected in the prior month. I modified the dates on the billing page, but this wasn't carried over to the invoicing page, and on that page there was no way to request the information for the prior month. This information should be readily available.

I don't use AI with my clients, so I can't speak to that area. Review collected by and hosted on G2.com.

What problems is Carepatron solving and how is that benefiting you?

It is helping me solve the problem of being unable to bring multiple people into a call, and it has saved me some money, but I'm not sure these things are worth it. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: G2 invite on behalf of seller

## Questions about Carepatron? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Carepatron
](https://www.g2.com/products/carepatron/discussions/new)

 ![Tysha H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tysha H.")
TH

Tysha Holmes
•
Last activity 4 days ago

How has Carepatron’s free tier worked for you, and what logistics were hardest to figure out?

2 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/how-has-carepatron-s-free-tier-worked-for-you-and-what-logistics-were-hardest-to-figure-out)

 ![Tonya F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tonya F.")
TF

Tonya Fasciglione
•
Last activity 9 days ago

How has Carepatron’s AI and templates affected your day-to-day workflow consistency?

1 Upvote

0

[
Join the conversation
](https://www.g2.com/discussions/how-has-carepatron-s-ai-and-templates-affected-your-day-to-day-workflow-consistency)

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View all Discussions
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## Pricing Options

Pricing provided by Carepatron.

### Free

Free

### Essential

$29.00

Per Month

### Plus

$39.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/carepatron/pricing)

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##### ##### Carepatron Features

Operations

Workflow Optimization - Clinical Documentation

EHR Integration - Clinical Documentation

Clinical Communication - Clinical Documentation

Clinical Workflow Management

Multiple Medical Provider Access

Clinical Documentation

Patient Health Information Management

ePHI Storage

Interoperability

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Back Office Processes

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 ![ModMed](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ModMed")

ModMed

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