Sprinklr has 19 social media management modules, purpose-built to deliver amazing customer experiences and ensure the voice of the customer is heard and acted upon by every employee.
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel
Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.
Re:amaze is a helpdesk and customer messaging platform designed from the ground up for modern web based businesses. Re:amaze can be fully integrated and embedded into websites or apps for rich, seamless customer conversation management via email, live chat, social media, SMS, and voice applications. Re:amaze also comes with marketing automation built in so marketers and support personnel can collaborate and convert more customers.
Fullstory’s behavioral data platform helps technology leaders make better, more informed decisions. By injecting digital behavioral data into their analytics stack, our patented technology unlocks the power of quality behavioral data at scale–transforming every digital visit into actionable insights.
Aligned is a collaborative workspace for B2B sellers & buyers. It allows reps to create a digital environment for each deal in which they can communicate more effectively with all stakeholders, better collaborate on resources, and create accountability for timelines, plans, and next steps. It also provides analytics on all buyer interactions between calls. Revenue teams use Aligned to better control complex deals, differentiate their customer experience, and gain visibility on the blind spot
Appy Pie allows users with no programming skills, to create an app for Windows 8 Phone, Android & iPhone applications for mobiles and smartphones; and publish to Google Play & iTunes.
BoldDesk is modern help desk software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction. Brought to you by Syncfusion, a provider of software components and frameworks that has built its reputation on both the strength of its products and the quality of the support services that back them.
RingCentral Contact Center is the AI platform for orchestrating workflows, agents & knowledge at unmatched precision and scale. It's the only solution that brings market leading unified communications and contact center together, under one platform.
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
Respond.io is a business messaging platform that connects contacts from any channel to every team.
Founded in 2017, Bevy was purpose built to help companies build, grow and scale their global communities. Early customers included Asana, Atlassian, and Salesforce. In 2019, Bevy acquired CMX, the largest organization for community professionals, and in 2021 Bevy acquired Eventtus to enhance the growing market need for mobile solutions. In 2020 Bevy added capabilities to host virtual meetups and conferences, as well as hybrid events with a vision to help community professionals thrive, Bevy is c
SketchWow creates super-engaging, simple sketches so you can quickly condense and communicate your ideas, concepts and stories (in a clear and casual way) using a fresh & engaging, hand drawn look. No boring diagrams here. Choose from hundreds of shapes and icons and dozens of beautiful templates. Add animation, present your ideas, export to a variety of file formats. Next time you want to explain anything visually, brainstorm or map out your thoughts, make it memorable using SketchWow.
Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on Intelligent Communication Automation, Parcel Locker Solutions and Mail-Related Solutions, Quadient helps hundreds of thousands of customers worldwide simplify the connection between people and what matters.
SAP Customer Checkout is an intelligent point-of-sale (POS software designed to streamline sales processes across various industries, including retail, catering, and sports and entertainment. It offers a comprehensive solution that manages sales transactions, returns, payments, and customer engagement activities. The application can function as a standalone system or integrate seamlessly with SAP S/4HANA and other ERP systems, providing real-time sales and stock updates. Its intuitive interface
Everything you need to know to understand your customer Collect all the information about your customers and clients in one place. In today’s world, information is the key to successful business operations.
PingOne for Customers is a cloud-based Customer Identity and Access Management (CIAM solution designed to help businesses deliver secure, seamless, and personalized digital experiences. By integrating authentication, user management, and multi-factor authentication (MFA services, it enables organizations to enhance customer engagement while maintaining robust security protocols. Key Features and Functionality: - No-Code Orchestration: Utilize a drag-and-drop interface to design, test, and opti
Enable digital services and analytics-driven experiences across all of your channels.
Introducing the first solution to deliver customers truly personal service, at scale. Combining a global network of freelance customer service professionals with advanced contact center technology, businesses can now support their customers without putting them on hold and without giving up on quality.