Products

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel

Sprinklr has 19 social media management modules, purpose-built to deliver amazing customer experiences and ensure the voice of the customer is heard and acted upon by every employee.

PingOne for Customers is a cloud-based Customer Identity and Access Management (CIAM solution designed to help businesses deliver secure, seamless, and personalized digital experiences. By integrating authentication, user management, and multi-factor authentication (MFA services, it enables organizations to enhance customer engagement while maintaining robust security protocols. Key Features and Functionality: - No-Code Orchestration: Utilize a drag-and-drop interface to design, test, and opti

Everything you need to know to understand your customer Collect all the information about your customers and clients in one place. In today’s world, information is the key to successful business operations.

SAP Customer Checkout is an intelligent point-of-sale (POS software designed to streamline sales processes across various industries, including retail, catering, and sports and entertainment. It offers a comprehensive solution that manages sales transactions, returns, payments, and customer engagement activities. The application can function as a standalone system or integrate seamlessly with SAP S/4HANA and other ERP systems, providing real-time sales and stock updates. Its intuitive interface

Enable digital services and analytics-driven experiences across all of your channels.

Introducing the first solution to deliver customers truly personal service, at scale. Combining a global network of freelance customer service professionals with advanced contact center technology, businesses can now support their customers without putting them on hold and without giving up on quality.

BoldDesk is modern help desk software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction. Brought to you by Syncfusion, a provider of software components and frameworks that has built its reputation on both the strength of its products and the quality of the support services that back them.

Fullstory’s behavioral data platform helps technology leaders make better, more informed decisions. By injecting digital behavioral data into their analytics stack, our patented technology unlocks the power of quality behavioral data at scale–transforming every digital visit into actionable insights.

Appy Pie allows users with no programming skills, to create an app for Windows 8 Phone, Android & iPhone applications for mobiles and smartphones; and publish to Google Play & iTunes.

Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.

Whatfix is a platform to create interactive guides, which helps businesses reduce support queries and improve user on-boarding.

Respond.io is a business messaging platform that connects contacts from any channel to every team.

Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc.

Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.

HelpCrunch is a saas service/platform for online businesses that helps stay connect with customers via many communication channels in one place. Their product combines live chat for the web, in-app messenger, email marketing tool, marketing automation service and simple CRM. HelpCrunch keeps all customer interactions in one thread including in-app messages, emails and auto messages.

With Gainsight CE, you can efficiently train employees, customers, and partners with a single solution.

Aviso helps sales teams close more deals and forecast more accurately with highly accurate AI-powered WinScores and actionable Opportunity Insights.

Silhouette is the only product customization solution on the market that includes order management and factory routing. Backed by decades of custom manufacturing experience. Trusted by New Balance, TaylorMade, Wolverine and dozens of other leading brands.

Re:amaze is a helpdesk and customer messaging platform designed from the ground up for modern web based businesses. Re:amaze can be fully integrated and embedded into websites or apps for rich, seamless customer conversation management via email, live chat, social media, SMS, and voice applications. Re:amaze also comes with marketing automation built in so marketers and support personnel can collaborate and convert more customers.