A digital adoption platform (DAP) is a software layer integrated on top of another software application or website to guide users through tasks and functions. Digital adoption platforms aim to help new users quickly learn how to interact with a website or application or assist returning users in learning newly added functionality. This improves onboarding for new users and drives the adoption of new features that may otherwise go ignored.
These tools are also commonly used to train new employees on software used in-house. Some DAP offerings are made specifically for other popular software applications, with companies making multiple DAPs tailored for certain products. However, many digital adoption platforms are customizable and can integrate over any application necessary. Because of this, digital adoption platforms are also a popular customer self-service software option.
To qualify for inclusion in the Digital Adoption Platform category, a product must:
Digital Adoption Platform reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.
Pendo is a product experience platform that helps software product teams deliver products users love. With Pendo, product teams can answer questions like which features are customers using? Which features are they ignoring? Which ones are driving delight and which are causing pain and confusion? From these same insights, you can easily set up in-app messages, guides and walkthroughs without any coding to help users get the most value from your products. By quickly identifying the specific featur
WalkMe™ is the pioneer of the Digital Adoption Platform (DAP) — an enterprise-class guidance, engagement, insights, and automation platform. As the digital revolution transforms the workplace and customer preferences, WalkMe’s holistic approach simplifies enterprise systems, customer-facing sites and mobile apps for the overwhelmed user. WalkMe’s DAP enables the creation of interactive on-screen sequences that guide and engage users throughout any digital experience. Powered by AI and machine l
Whatfix is a leading Digital Adoption Platform that helps companies deliver modern and easy onboarding, effective training and better support to users through contextual content displayed at the time of need. Whatfix powers-up software solutions by lending incredible simplicity, intuitiveness and personalization. Several Fortune 500 enterprises worldwide trust Whatfix to ensure quick ROI on their technology investments and improve end-user productivity and performance.
The easy, powerful, and complete Product Experience Platform. Gainsight PX is a Product Experience Platform that helps companies build products their customers love. It lets product teams make data-driven decisions, accelerate onboarding and adoption, and gather insights from users on their wants and needs...all in a single platform.
UserIQ helps businesses realize the full value of customer success by equipping CS teams with the product analytics, customer insights, and user engagement tools needed to fight churn, grow their accounts, and align the entire business around their users’ needs.
Engage and support customers through in-app tutorials Inline Manual provides a service to guide, support and engage prospects and customers right within an application. Easily create product walkthroughs, on-boarding guides, new features announcements, tooltips and manageable product documentation. Used and loved by small and big companies to get customers up to speed in no time, available for any web based product. All this without any coding.
With Userlane you can create easy, step-by-step, interactive guides to explain your browser-based software to each user individually. A navigation system that guides people while actually carrying out tasks. The perfect solution to optimize SaaS user onboarding and automate staff training.
Userpilot helps product, UX and customer success teams increase user adoption through behavior driven product experiences. Build beautiful, personalized and highly customizable experiences on top of your product to pave the way to Aha!. Quickly improve onboarding for new signups, trigger interactive tips when it's relevant and help users understand the value, all without writing any code. Userpilot also helps you Increase user retention, and stimulate feature discovery as your product evolves.
MyGuide by EdCast is an in-app guidance and training platform, which helps your customers and employees complete any web or mobile task. MyGuide offers Machine Driven mode which allows Machine to auto-create tours (in more than 10 languages) and AI-assisted mode which can auto-suggest tours based on customer workflow. MyGuide even offers self-driving software mode to enterprise customers. Whether you are a training manager, marketer, product manager, customer care representative or change manage
Toonimo simplifies the web user experience with customized graphical annotations and a real human voice. We enable organizations to add an interactive overlay that guides users with step-by-step walkthroughs. Driven by an intelligent decision engine, Toonimo delivers real-time, personalized guidance and support for both customers and users. Use Cases : - Employee training - Onboard new users - Reduce customer support - Improve website conversion - Change management Main Features: - Real h
Digital adoption is in our DNA, we have been pioneering the digital adoption space for the last decade. Using our years of experience, we created ADOPT an AppLearn product. ADOPT is the leading Digital Adoption Platform (DAP), designed to make enterprise-wide change easy by providing employees with next-generation training and support directly at the point of need. For more information visit us at https://www.applearn.com
The Dokit SaaS platform enables you to create, share and improve step-by-step instructions, user guides and product manuals that fit any screen and device. It only takes a few clicks to create your guides and instructions with our intuitive editing features and predefined templates. Dokit makes it easy to organise and control content: categorisation, tagging, metadata, and workflow validation. Once your guide is complete, it's available on all devices: PCs, smartphones, tablet, and any device t
InsideBoard is the first AI platform for change management dedicated to encouraging user adoption, ongoing team performance and transformation success. Based on Big Data technology with integrated and unique artificial intelligence algorithms, InsideBoard revolutionizes organizational change management through the use of digital technology. Thanks to its pull approach focused on employee engagement and community building, InsideBoard makes the transformation appealing, sustainable and meaningful
Accelerate selling, support, and training with letzNav's Workflows real-time step-by-step guidance for your prospects, customers, employees or partners in their precise moment of need. letzNav also ensures data accuracy, automates documentation, and streamlines cross-application processes. All with zero integration or changes to your underlying website or application required.
UserGuiding is a results-oriented and user-friendly onboarding guides and walkthroughs creator and manager. This allows you to assist your new users to perform and complete their tasks efficiently and adroitly. Furthermore, this lets them gain in-depth knowledge about your web application or programs as they go. Apart from being built with the ease of use of end users in mind, UserGuiding is also purposely designed to be intuitive for the creators of guides. Making walkthroughs and interactive