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Best Proactive Notification Software

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Proactive notification software, or proactive multi-channel communication software, helps raise awareness for customers and companies by providing useful information or alerting individuals to some upcoming activity or action. This software enables users to get notifications to which they have subscribed and alert customers of upcoming deadlines, payments, product updates, and noteworthy promotions, in addition to suspicious activity on their accounts. Proactive notification software can also alert customers about the events and other information of a company to help optimize customer service and increase sales. This type of software can deliver notifications in the form of SMS (text), voice messaging, email, or fax notifications, and can often allow for a two-way chat.

To qualify for inclusion in the Proactive Notification category, a product must:

Allow users to receive reminders, alerts, and notifications in the form of one or more of the following methods: email, SMS, voice message, etc.
Integrate with customer database software, like CRM Software, in order to extract customer-related data
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Featured Proactive Notification Software At A Glance

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Top Trending:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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98 Listings in Proactive Notification Available
(6,664)4.3 out of 5
Optimized for quick response
2nd Easiest To Use in Proactive Notification software
View top Consulting Services for Zendesk for Customer Service - AC
Save to My Lists
100% Off: $0 for 14 days
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    "Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. L

    Users
    • Customer Success Manager
    • Customer Service Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 41% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zendesk Support Suite is a customer service platform that centralizes communication across multiple channels and automates incoming customer service emails.
    • Reviewers frequently mention the ease of use, the reliability, the comprehensive features, the ability to integrate with other systems, and the powerful automation features as positive aspects of Zendesk Support Suite.
    • Users mentioned the complexity of the system, the difficulty in setting up integrations, the high cost, the slow customer support, and the occasional performance issues during high traffic times as negative aspects of the product.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zendesk for Customer Service - AC Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    502
    Features
    377
    Customer Support
    277
    Helpful
    265
    Ticket Management
    242
    Cons
    Missing Features
    206
    Limited Features
    174
    Learning Curve
    164
    Limited Customization
    147
    Ticketing Issues
    130
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zendesk for Customer Service - AC features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.1
    8.2
    Ease of Admin
    Average: 8.8
    8.6
    Ease of Use
    Average: 9.0
    8.3
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zendesk
    Company Website
    Year Founded
    2007
    HQ Location
    San Francisco, CA
    Twitter
    @Zendesk
    103,173 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7,692 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

"Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. L

Users
  • Customer Success Manager
  • Customer Service Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 41% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zendesk Support Suite is a customer service platform that centralizes communication across multiple channels and automates incoming customer service emails.
  • Reviewers frequently mention the ease of use, the reliability, the comprehensive features, the ability to integrate with other systems, and the powerful automation features as positive aspects of Zendesk Support Suite.
  • Users mentioned the complexity of the system, the difficulty in setting up integrations, the high cost, the slow customer support, and the occasional performance issues during high traffic times as negative aspects of the product.
Zendesk for Customer Service - AC Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
502
Features
377
Customer Support
277
Helpful
265
Ticket Management
242
Cons
Missing Features
206
Limited Features
174
Learning Curve
164
Limited Customization
147
Ticketing Issues
130
Zendesk for Customer Service - AC features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.1
8.2
Ease of Admin
Average: 8.8
8.6
Ease of Use
Average: 9.0
8.3
Segmentation
Average: 8.6
Seller Details
Seller
Zendesk
Company Website
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@Zendesk
103,173 Twitter followers
LinkedIn® Page
www.linkedin.com
7,692 employees on LinkedIn®
(1,223)4.6 out of 5
Optimized for quick response
5th Easiest To Use in Proactive Notification software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Textedly is a cloud-based SMS marketing and communications platform that enables organizations to send bulk SMS and MMS messages, manage contact lists, and automate message workflows. As a type of

    Users
    • Owner
    • CEO
    Industries
    • Non-Profit Organization Management
    • Real Estate
    Market Segment
    • 67% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Textedly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    434
    Ease of Use
    403
    Helpful
    357
    Communication
    166
    Text Messaging
    152
    Cons
    Expensive
    119
    Missing Features
    99
    SMS Issues
    83
    Learning Curve
    67
    Limited Texting Features
    67
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Textedly features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Ease of Admin
    Average: 8.8
    9.0
    Ease of Use
    Average: 9.0
    6.9
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Textedly
    Company Website
    Year Founded
    2015
    HQ Location
    Los Angeles, CA
    Twitter
    @textedly_
    409 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Textedly is a cloud-based SMS marketing and communications platform that enables organizations to send bulk SMS and MMS messages, manage contact lists, and automate message workflows. As a type of

Users
  • Owner
  • CEO
Industries
  • Non-Profit Organization Management
  • Real Estate
Market Segment
  • 67% Small-Business
  • 28% Mid-Market
Textedly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
434
Ease of Use
403
Helpful
357
Communication
166
Text Messaging
152
Cons
Expensive
119
Missing Features
99
SMS Issues
83
Learning Curve
67
Limited Texting Features
67
Textedly features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
9.1
Ease of Admin
Average: 8.8
9.0
Ease of Use
Average: 9.0
6.9
Segmentation
Average: 8.6
Seller Details
Seller
Textedly
Company Website
Year Founded
2015
HQ Location
Los Angeles, CA
Twitter
@textedly_
409 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®

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(917)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Proactive Notification software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DialMyCalls is a web-based mass notification solution designed to help organizations efficiently communicate with large groups of people through text messages, phone calls, and emails. With over 15 ye

    Users
    • Pastor
    • Owner
    Industries
    • Religious Institutions
    • Non-Profit Organization Management
    Market Segment
    • 58% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • DialMyCalls Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    267
    Customer Support
    111
    Simple
    106
    Text Messaging
    92
    Easy Communication
    79
    Cons
    Messaging Issues
    42
    Expensive
    36
    SMS Issues
    34
    Credit Issues
    24
    Notification Issues
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DialMyCalls features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    9.4
    Ease of Admin
    Average: 8.8
    9.4
    Ease of Use
    Average: 9.0
    7.8
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    Jupiter, FL
    Twitter
    @DialMyCalls
    5,275 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

DialMyCalls is a web-based mass notification solution designed to help organizations efficiently communicate with large groups of people through text messages, phone calls, and emails. With over 15 ye

Users
  • Pastor
  • Owner
Industries
  • Religious Institutions
  • Non-Profit Organization Management
Market Segment
  • 58% Small-Business
  • 37% Mid-Market
DialMyCalls Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
267
Customer Support
111
Simple
106
Text Messaging
92
Easy Communication
79
Cons
Messaging Issues
42
Expensive
36
SMS Issues
34
Credit Issues
24
Notification Issues
23
DialMyCalls features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
9.4
Ease of Admin
Average: 8.8
9.4
Ease of Use
Average: 9.0
7.8
Segmentation
Average: 8.6
Seller Details
Company Website
Year Founded
2007
HQ Location
Jupiter, FL
Twitter
@DialMyCalls
5,275 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amazon Simple Queue Service (SQS) is a message queuing service that decouple the components of a cloud application, it transmit any volume of data, at any level of throughput, without losing messages

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 37% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Amazon Simple Queue Service (SQS) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Cloud Storage
    9
    Cloud Services
    6
    Easy Access
    6
    Customer Support
    4
    Cons
    Expensive
    9
    Complexity Issues
    3
    Connectivity Issues
    3
    Missing Features
    3
    Slow Internet Speed
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Amazon Simple Queue Service (SQS) features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Ease of Admin
    Average: 8.8
    9.0
    Ease of Use
    Average: 9.0
    7.1
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,217,637 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    143,584 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

Amazon Simple Queue Service (SQS) is a message queuing service that decouple the components of a cloud application, it transmit any volume of data, at any level of throughput, without losing messages

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 37% Small-Business
  • 32% Mid-Market
Amazon Simple Queue Service (SQS) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Cloud Storage
9
Cloud Services
6
Easy Access
6
Customer Support
4
Cons
Expensive
9
Complexity Issues
3
Connectivity Issues
3
Missing Features
3
Slow Internet Speed
3
Amazon Simple Queue Service (SQS) features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.8
Ease of Admin
Average: 8.8
9.0
Ease of Use
Average: 9.0
7.1
Segmentation
Average: 8.6
Seller Details
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,217,637 Twitter followers
LinkedIn® Page
www.linkedin.com
143,584 employees on LinkedIn®
Ownership
NASDAQ: AMZN
(813)4.8 out of 5
Optimized for quick response
1st Easiest To Use in Proactive Notification software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Text-Em-All is a purpose-driven SMS marketing, mass texting, and automated calling service designed to help organizations communicate effectively with large groups of contacts. This platform serves a

    Users
    • Owner
    • Pastor
    Industries
    • Religious Institutions
    • Non-Profit Organization Management
    Market Segment
    • 47% Small-Business
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Text-Em-All Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    50
    Text Messaging
    37
    Communication
    28
    Simple
    26
    Customer Support
    20
    Cons
    Expensive
    21
    Pricing Issues
    13
    Messaging Issues
    12
    Character Limitation
    11
    Limited Texting Features
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Text-Em-All features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.6
    Ease of Admin
    Average: 8.8
    9.5
    Ease of Use
    Average: 9.0
    8.2
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Frisco, TX
    Twitter
    @TextEmAll
    1,450 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Text-Em-All is a purpose-driven SMS marketing, mass texting, and automated calling service designed to help organizations communicate effectively with large groups of contacts. This platform serves a

Users
  • Owner
  • Pastor
Industries
  • Religious Institutions
  • Non-Profit Organization Management
Market Segment
  • 47% Small-Business
  • 43% Mid-Market
Text-Em-All Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
50
Text Messaging
37
Communication
28
Simple
26
Customer Support
20
Cons
Expensive
21
Pricing Issues
13
Messaging Issues
12
Character Limitation
11
Limited Texting Features
11
Text-Em-All features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.6
Ease of Admin
Average: 8.8
9.5
Ease of Use
Average: 9.0
8.2
Segmentation
Average: 8.6
Seller Details
Company Website
Year Founded
2005
HQ Location
Frisco, TX
Twitter
@TextEmAll
1,450 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
(1,100)4.7 out of 5
Optimized for quick response
6th Easiest To Use in Proactive Notification software
View top Consulting Services for OneSignal
Save to My Lists
20% Off: From $7.20 USD/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OneSignal is a customer engagement platform that enables companies of all sizes to increase retention and revenue through lightning-fast, personalized messaging. OneSignal supports email, push notific

    Users
    • Software Engineer
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • OneSignal Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    165
    Notifications
    125
    Notification Features
    116
    Easy Setup
    75
    Features
    67
    Cons
    Missing Features
    43
    Learning Curve
    38
    Limited Features
    36
    Expensive
    23
    Notification Issues
    22
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OneSignal features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Ease of Admin
    Average: 8.8
    9.3
    Ease of Use
    Average: 9.0
    9.0
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    OneSignal
    Company Website
    Year Founded
    2014
    HQ Location
    San Mateo, California
    Twitter
    @onesignal
    5,555 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    162 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OneSignal is a customer engagement platform that enables companies of all sizes to increase retention and revenue through lightning-fast, personalized messaging. OneSignal supports email, push notific

Users
  • Software Engineer
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Small-Business
  • 27% Mid-Market
OneSignal Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
165
Notifications
125
Notification Features
116
Easy Setup
75
Features
67
Cons
Missing Features
43
Learning Curve
38
Limited Features
36
Expensive
23
Notification Issues
22
OneSignal features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
9.0
Ease of Admin
Average: 8.8
9.3
Ease of Use
Average: 9.0
9.0
Segmentation
Average: 8.6
Seller Details
Seller
OneSignal
Company Website
Year Founded
2014
HQ Location
San Mateo, California
Twitter
@onesignal
5,555 Twitter followers
LinkedIn® Page
www.linkedin.com
162 employees on LinkedIn®
(445)4.6 out of 5
7th Easiest To Use in Proactive Notification software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Wati is an end-to-end WhatsApp API solution specifically designed to assist small and medium-sized businesses (SMBs) in enhancing their communication strategies. By leveraging advanced chatbots, APIs,

    Users
    • Founder
    • CEO
    Industries
    • Education Management
    • Information Technology and Services
    Market Segment
    • 74% Small-Business
    • 19% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • WATI is a platform that facilitates WhatsApp communication, automation flows, and broadcasts, aiming to reduce response time and improve customer experience.
    • Reviewers appreciate the clean interface, easy-to-use automation builder, and inbox setup of WATI, along with its ability to handle large data, integrate with other platforms, and provide efficient customer communication.
    • Users experienced issues with the platform's reporting capabilities, account management and cancellation process, pricing structure, and limitations in automation builder and customer support response time.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Wati Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    136
    Automation
    90
    Customer Support
    79
    Features
    74
    Integrations
    64
    Cons
    Expensive
    52
    Cost
    42
    Pricing Issues
    31
    Missing Features
    25
    Messaging Issues
    24
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Wati features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Ease of Admin
    Average: 8.8
    9.2
    Ease of Use
    Average: 9.0
    8.4
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Wati
    Company Website
    Year Founded
    2019
    HQ Location
    Hong Kong, HK
    Twitter
    @Wati_io
    528 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    226 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Wati is an end-to-end WhatsApp API solution specifically designed to assist small and medium-sized businesses (SMBs) in enhancing their communication strategies. By leveraging advanced chatbots, APIs,

Users
  • Founder
  • CEO
Industries
  • Education Management
  • Information Technology and Services
Market Segment
  • 74% Small-Business
  • 19% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • WATI is a platform that facilitates WhatsApp communication, automation flows, and broadcasts, aiming to reduce response time and improve customer experience.
  • Reviewers appreciate the clean interface, easy-to-use automation builder, and inbox setup of WATI, along with its ability to handle large data, integrate with other platforms, and provide efficient customer communication.
  • Users experienced issues with the platform's reporting capabilities, account management and cancellation process, pricing structure, and limitations in automation builder and customer support response time.
Wati Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
136
Automation
90
Customer Support
79
Features
74
Integrations
64
Cons
Expensive
52
Cost
42
Pricing Issues
31
Missing Features
25
Messaging Issues
24
Wati features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
9.1
Ease of Admin
Average: 8.8
9.2
Ease of Use
Average: 9.0
8.4
Segmentation
Average: 8.6
Seller Details
Seller
Wati
Company Website
Year Founded
2019
HQ Location
Hong Kong, HK
Twitter
@Wati_io
528 Twitter followers
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
(366)4.7 out of 5
4th Easiest To Use in Proactive Notification software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Textline is a feature-rich and secure business texting platform. It empowers support, sales, marketing, and operations teams to communicate better and at scale. Connect with customers, leads, patients

    Users
    • CEO
    • Operations Manager
    Industries
    • Health, Wellness and Fitness
    • Hospital & Health Care
    Market Segment
    • 69% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Textline Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    171
    Customer Support
    148
    Helpful
    148
    Communication
    97
    Features
    86
    Cons
    Missing Features
    46
    Messaging Issues
    34
    Notification Issues
    33
    Limited Features
    25
    SMS Issues
    22
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Textline features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Ease of Admin
    Average: 8.8
    9.3
    Ease of Use
    Average: 9.0
    7.4
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Textline
    Company Website
    Year Founded
    2015
    HQ Location
    Los Angeles, CA
    Twitter
    @textline
    287 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    56 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Textline is a feature-rich and secure business texting platform. It empowers support, sales, marketing, and operations teams to communicate better and at scale. Connect with customers, leads, patients

Users
  • CEO
  • Operations Manager
Industries
  • Health, Wellness and Fitness
  • Hospital & Health Care
Market Segment
  • 69% Small-Business
  • 26% Mid-Market
Textline Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
171
Customer Support
148
Helpful
148
Communication
97
Features
86
Cons
Missing Features
46
Messaging Issues
34
Notification Issues
33
Limited Features
25
SMS Issues
22
Textline features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
9.1
Ease of Admin
Average: 8.8
9.3
Ease of Use
Average: 9.0
7.4
Segmentation
Average: 8.6
Seller Details
Seller
Textline
Company Website
Year Founded
2015
HQ Location
Los Angeles, CA
Twitter
@textline
287 Twitter followers
LinkedIn® Page
www.linkedin.com
56 employees on LinkedIn®
(1,488)4.4 out of 5
Optimized for quick response
View top Consulting Services for Genesys Cloud CX
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

    Users
    • Case Advocate
    • Manager
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 46% Mid-Market
    • 40% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Genesys Cloud CX is a comprehensive contact center solution that provides customers with a range of features including call monitoring, detailed metrics, and workforce management.
    • Reviewers appreciate the platform's customizability, its ability to fit any business need, and the real-time QA tools that make performance oversight seamless.
    • Users mentioned that the platform can feel clunky at times, with some finding it difficult to make rapid changes, and others noting that the initial setup and configuration can be complex for new users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Genesys Cloud CX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    129
    Features
    90
    Reliability
    63
    Helpful
    57
    Efficiency
    55
    Cons
    Limited Features
    60
    Missing Features
    47
    Inadequate Reporting
    34
    Missing Functionality
    32
    Complexity
    30
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Genesys Cloud CX features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.4
    Ease of Admin
    Average: 8.8
    8.9
    Ease of Use
    Average: 9.0
    8.6
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Genesys
    Company Website
    Year Founded
    1990
    HQ Location
    Menlo Park, CA
    Twitter
    @Genesys
    32,339 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,430 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

Users
  • Case Advocate
  • Manager
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 46% Mid-Market
  • 40% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Genesys Cloud CX is a comprehensive contact center solution that provides customers with a range of features including call monitoring, detailed metrics, and workforce management.
  • Reviewers appreciate the platform's customizability, its ability to fit any business need, and the real-time QA tools that make performance oversight seamless.
  • Users mentioned that the platform can feel clunky at times, with some finding it difficult to make rapid changes, and others noting that the initial setup and configuration can be complex for new users.
Genesys Cloud CX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
129
Features
90
Reliability
63
Helpful
57
Efficiency
55
Cons
Limited Features
60
Missing Features
47
Inadequate Reporting
34
Missing Functionality
32
Complexity
30
Genesys Cloud CX features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.1
8.4
Ease of Admin
Average: 8.8
8.9
Ease of Use
Average: 9.0
8.6
Segmentation
Average: 8.6
Seller Details
Seller
Genesys
Company Website
Year Founded
1990
HQ Location
Menlo Park, CA
Twitter
@Genesys
32,339 Twitter followers
LinkedIn® Page
www.linkedin.com
8,430 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Every conversation matters.™ Mongoose empowers higher ed institutions with AI-driven engagement solutions that help students, alumni, and staff connect meaningfully—at the right time, on the right

    Users
    No information available
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 55% Mid-Market
    • 22% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mongoose Conversation Intelligence Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Easy Communication
    6
    Automation
    3
    Features
    3
    Helpful
    3
    Cons
    Missing Features
    2
    Chat Issues
    1
    Communication Issues
    1
    Connection Issues
    1
    Contact Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mongoose Conversation Intelligence Platform features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
    9.6
    Ease of Admin
    Average: 8.8
    9.4
    Ease of Use
    Average: 9.0
    9.3
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Mongoose
    Year Founded
    2009
    HQ Location
    Orchard Park, New York
    Twitter
    @hellomongoose
    492 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    77 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Every conversation matters.™ Mongoose empowers higher ed institutions with AI-driven engagement solutions that help students, alumni, and staff connect meaningfully—at the right time, on the right

Users
No information available
Industries
  • Higher Education
  • Education Management
Market Segment
  • 55% Mid-Market
  • 22% Enterprise
Mongoose Conversation Intelligence Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Easy Communication
6
Automation
3
Features
3
Helpful
3
Cons
Missing Features
2
Chat Issues
1
Communication Issues
1
Connection Issues
1
Contact Management
1
Mongoose Conversation Intelligence Platform features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.1
9.6
Ease of Admin
Average: 8.8
9.4
Ease of Use
Average: 9.0
9.3
Segmentation
Average: 8.6
Seller Details
Seller
Mongoose
Year Founded
2009
HQ Location
Orchard Park, New York
Twitter
@hellomongoose
492 Twitter followers
LinkedIn® Page
www.linkedin.com
77 employees on LinkedIn®
(553)4.5 out of 5
Optimized for quick response
15th Easiest To Use in Proactive Notification software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With over 25+ years of experience and a global presence across Asia, Europe, and the USA, Netcore is an AI-powered platform designed to transform customer experience and personalization in the world o

    Users
    • Marketing Manager
    • Digital Marketing Manager
    Industries
    • Financial Services
    • Insurance
    Market Segment
    • 48% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Netcore Customer Engagement Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    166
    Helpful
    126
    Customer Support
    125
    Customer Engagement
    119
    Engagement
    117
    Cons
    Missing Features
    50
    Slow Performance
    41
    Learning Curve
    37
    Slow Loading
    37
    Limited Features
    32
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Netcore Customer Engagement Platform features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Ease of Admin
    Average: 8.8
    8.9
    Ease of Use
    Average: 9.0
    9.4
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1998
    HQ Location
    Mumbai, Maharashtra
    Twitter
    @netcore_cloud
    1,840 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,248 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With over 25+ years of experience and a global presence across Asia, Europe, and the USA, Netcore is an AI-powered platform designed to transform customer experience and personalization in the world o

Users
  • Marketing Manager
  • Digital Marketing Manager
Industries
  • Financial Services
  • Insurance
Market Segment
  • 48% Mid-Market
  • 34% Enterprise
Netcore Customer Engagement Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
166
Helpful
126
Customer Support
125
Customer Engagement
119
Engagement
117
Cons
Missing Features
50
Slow Performance
41
Learning Curve
37
Slow Loading
37
Limited Features
32
Netcore Customer Engagement Platform features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.9
Ease of Admin
Average: 8.8
8.9
Ease of Use
Average: 9.0
9.4
Segmentation
Average: 8.6
Seller Details
Company Website
Year Founded
1998
HQ Location
Mumbai, Maharashtra
Twitter
@netcore_cloud
1,840 Twitter followers
LinkedIn® Page
www.linkedin.com
1,248 employees on LinkedIn®
(357)4.7 out of 5
Optimized for quick response
10th Easiest To Use in Proactive Notification software
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20% Off: $39 per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesmsg is the ultimate tool for communicating with your customers, clients, and team in real-time. Whether it’s sending texts or making calls, it’s all about staying connected, fast, and professiona

    Users
    • Owner
    • Sales
    Industries
    • Health, Wellness and Fitness
    • Real Estate
    Market Segment
    • 69% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salesmsg Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    127
    Easy Communication
    71
    Easy Integration
    59
    Integrations
    54
    Customer Support
    53
    Cons
    Missing Features
    21
    Sending Issues
    19
    Messaging Issues
    18
    SMS Issues
    16
    Slow Loading
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesmsg features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Ease of Admin
    Average: 8.8
    9.4
    Ease of Use
    Average: 9.0
    8.1
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Salesmsg
    Company Website
    Year Founded
    2017
    HQ Location
    Delray Beach, FL
    Twitter
    @salesmsg
    145 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesmsg is the ultimate tool for communicating with your customers, clients, and team in real-time. Whether it’s sending texts or making calls, it’s all about staying connected, fast, and professiona

Users
  • Owner
  • Sales
Industries
  • Health, Wellness and Fitness
  • Real Estate
Market Segment
  • 69% Small-Business
  • 27% Mid-Market
Salesmsg Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
127
Easy Communication
71
Easy Integration
59
Integrations
54
Customer Support
53
Cons
Missing Features
21
Sending Issues
19
Messaging Issues
18
SMS Issues
16
Slow Loading
15
Salesmsg features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.3
Ease of Admin
Average: 8.8
9.4
Ease of Use
Average: 9.0
8.1
Segmentation
Average: 8.6
Seller Details
Seller
Salesmsg
Company Website
Year Founded
2017
HQ Location
Delray Beach, FL
Twitter
@salesmsg
145 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Azure Notification Hubs is a massively scalable mobile push notification engine for quickly sending millions of notifications to iOS, Android, Windows, or Kindle devices, working with APNs (Apple Push

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 40% Enterprise
    • 33% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Azure Notification Hubs features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Ease of Admin
    Average: 8.8
    7.9
    Ease of Use
    Average: 9.0
    8.9
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,090,087 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    220,934 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Azure Notification Hubs is a massively scalable mobile push notification engine for quickly sending millions of notifications to iOS, Android, Windows, or Kindle devices, working with APNs (Apple Push

Users
No information available
Industries
  • Computer Software
Market Segment
  • 40% Enterprise
  • 33% Mid-Market
Azure Notification Hubs features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.1
9.3
Ease of Admin
Average: 8.8
7.9
Ease of Use
Average: 9.0
8.9
Segmentation
Average: 8.6
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,090,087 Twitter followers
LinkedIn® Page
www.linkedin.com
220,934 employees on LinkedIn®
Ownership
MSFT
(98)4.4 out of 5
Optimized for quick response
11th Easiest To Use in Proactive Notification software
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Entry Level Price:Starting at $158.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    One platform. All the things. Boulevard offers the fastest-growing client experience platform purpose-built for salons, spas, medspas, and other appointment-based, self-care businesses. The modern, in

    Users
    • Owner
    Industries
    • Health, Wellness and Fitness
    • Consumer Services
    Market Segment
    • 79% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Boulevard Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    Booking Ease
    9
    Helpful
    9
    Customer Support
    8
    Booking Management
    7
    Cons
    Missing Features
    8
    Payment Issues
    5
    Inaccurate Reporting
    4
    Communication Issues
    3
    Feature Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Boulevard features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Ease of Admin
    Average: 8.8
    9.0
    Ease of Use
    Average: 9.0
    8.7
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2016
    HQ Location
    Los Angeles, US
    LinkedIn® Page
    www.linkedin.com
    491 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

One platform. All the things. Boulevard offers the fastest-growing client experience platform purpose-built for salons, spas, medspas, and other appointment-based, self-care businesses. The modern, in

Users
  • Owner
Industries
  • Health, Wellness and Fitness
  • Consumer Services
Market Segment
  • 79% Small-Business
  • 17% Mid-Market
Boulevard Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
Booking Ease
9
Helpful
9
Customer Support
8
Booking Management
7
Cons
Missing Features
8
Payment Issues
5
Inaccurate Reporting
4
Communication Issues
3
Feature Issues
3
Boulevard features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.7
Ease of Admin
Average: 8.8
9.0
Ease of Use
Average: 9.0
8.7
Segmentation
Average: 8.6
Seller Details
Company Website
Year Founded
2016
HQ Location
Los Angeles, US
LinkedIn® Page
www.linkedin.com
491 employees on LinkedIn®
(1,726)4.3 out of 5
View top Consulting Services for NiCE CXone Mpower
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Entry Level Price:Starting at $71.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individu

    Users
    • Customer Service Representative
    • Supervisor
    Industries
    • Consumer Services
    • Information Technology and Services
    Market Segment
    • 52% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NiCE CXone Mpower Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    42
    Features
    30
    Efficiency
    29
    Helpful
    24
    User Interface
    18
    Cons
    Call Issues
    17
    Technical Issues
    14
    Poor Customer Support
    12
    Missing Features
    11
    Slow Loading
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NiCE CXone Mpower features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Ease of Admin
    Average: 8.8
    8.7
    Ease of Use
    Average: 9.0
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    NiCE
    Year Founded
    1986
    HQ Location
    Hoboken, New Jersey
    Twitter
    @NICELtd
    14,678 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    13,296 employees on LinkedIn®
    Ownership
    NASDAQ: NICE
Product Description
How are these determined?Information
This description is provided by the seller.

NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individu

Users
  • Customer Service Representative
  • Supervisor
Industries
  • Consumer Services
  • Information Technology and Services
Market Segment
  • 52% Mid-Market
  • 34% Enterprise
NiCE CXone Mpower Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
42
Features
30
Efficiency
29
Helpful
24
User Interface
18
Cons
Call Issues
17
Technical Issues
14
Poor Customer Support
12
Missing Features
11
Slow Loading
11
NiCE CXone Mpower features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.1
8.3
Ease of Admin
Average: 8.8
8.7
Ease of Use
Average: 9.0
0.0
No information available
Seller Details
Seller
NiCE
Year Founded
1986
HQ Location
Hoboken, New Jersey
Twitter
@NICELtd
14,678 Twitter followers
LinkedIn® Page
www.linkedin.com
13,296 employees on LinkedIn®
Ownership
NASDAQ: NICE