Best Social Commerce Platforms

How Many Social Commerce Platforms Products Does G2 Track?

Total Products under this Category: 109

Category Stats (Sep 2026)

  • Average Rating: 4.48/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Linklay (+4.17%) - Among all products in this category, Linklay recorded the largest rating increase compared to last month

Last updated: September 06, 2026

How Does G2 Rank Social Commerce Platforms Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 5,100+ Authentic Reviews
  • 109+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Social Commerce Platforms

G2 Grid® for Social Commerce Platforms plotting products by satisfaction and market presence

Highlighted products: Sprinklr Social, Octadesk, Videowise, Later Social, Sprii.io, Dash Social, Linklay, and Manychat.

Underlying data: [Grid® JSON](https://www.g2.com/categories/social-commerce-platforms/grids.json?focus%5B%5D=sprinklr-social&focus%5B%5D=octadesk&focus%5B%5D=videowise&focus%5B%5D=later-social&focus%5B%5D=sprii-io&focus%5B%5D=dash-social&focus%5B%5D=linklay&focus%5B%5D=manychat)

Sprinklr Social

Sprinklr Social is an AI-native social media management platform built for enterprises that need to run their entire social presence from one place. It unifies publishing, scheduling, engagement, and employee advocacy across 30+ social and messaging channels, so large, distributed teams can plan campaigns, build community, and respond to customers without stitching together point solutions. Backed by AI trained on billions of data points across 100+ languages and enterprise-grade governance, Sprinklr Social helps global brands collaborate, stay compliant, and scale their social operations from a single unified platform. Key Features Unified Scheduling and Publishing: Plan, schedule, and publish content across 30+ channels, with AI recommendations on top-performing posts, optimal timing, hashtags, and tone. Social Media Engagement: Centralize comments, messages, and mentions in one place, with AI auto-categorizing incoming conversations by channel, sentiment, and intent for faster replies. Employee Advocacy: Amplify brand reach by turning employees into advocates who share approved content. Broadest Channel Coverage in the Industry: The only platform offering out-of-the-box support for 30+ social and messaging channels, with the ability to add new channels quickly so teams never miss the conversations that matter. Best-in-Class Enterprise AI: Sprinklr AI is trained on billions of data points and 2,000+ models, powering content optimization, sentiment analysis, insights, and governance in 100+ languages. Content Performance Analytics: Track content and engagement performance to understand what resonates and refine your social strategy. Governance that Scales Globally: Granular role-based access, built-in audit trails, and automated approval workflows keep content on-brand and compliant. Deep Workflow Customization: Custom rules and role-based experiences tailored by brand, geography, or business unit. Sprinklr Copilot: A conversational AI interface that surfaces recommendations and next-best actions without digging through dashboards. Recognized Leader: Named a Leader in the 2026 Gartner Magic Quadrant for Social Media Management

Average Rating: 4.1/5.0

Total Reviews: 1,149

How Do G2 Users Rate Sprinklr Social?

  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 9.1/10)
  • Omnichannel: 7.2/10 (Category avg: 8.5/10)
  • Types: 8.0/10 (Category avg: 8.8/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Sprinklr Social?

  • Seller: Sprinklr
  • Company Website:
  • Year Founded: 2009
  • HQ Location: New York
  • Twitter: @Sprinklr
    38,047 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    9,888 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Social Media Specialist, Social Media Manager
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 48% Large, 29% Medium

What Do G2 Reviewers Say About Sprinklr Social?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Sprinklr Social, supported by excellent collaboration from the Sprinklr team.
  • Users value the centralized management of Sprinklr Social, enabling efficient monitoring and engagement across multiple platforms.
  • Users appreciate the customizable and comprehensive features of Sprinklr Social, streamlining content management and collaboration.
  • Users value the robust reporting and analytics of Sprinklr Social, enhancing their ability to track performance effectively.
  • Users value the seamless social media management Sprinklr Social offers, streamlining engagement across multiple channels effectively.
Cons
  • Users find the complex usage of Sprinklr Social challenging, especially for new users trying to navigate its features.
  • Users find the learning curve steep for Sprinklr Social, with complexity and occasional support challenges posing difficulties.
  • Users find Sprinklr Social to have a steep learning curve, making navigation and setup challenging for newcomers.
  • Users find that improvement is needed in Sprinklr Social's complexity and learning curve for better usability.
  • Users find the learning complexity of Sprinklr Social daunting, especially when navigating its features and interface.

What Are Recent G2 Reviews of Sprinklr Social?

Octadesk

The only AI service platform for all teams: from marketing to sales and after-sales. Centralize conversations and calls, prioritize what matters and automate what you can.

Average Rating: 4.6/5.0

Total Reviews: 66

How Do G2 Users Rate Octadesk?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.1/10)
  • Omnichannel: 8.8/10 (Category avg: 8.5/10)
  • Types: 8.6/10 (Category avg: 8.8/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Octadesk?

  • Seller: Octadesk
  • Year Founded: 2008
  • HQ Location: Sao Paulo, SP
  • Twitter: @octadesk
    85 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    122 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 62% Small, 35% Medium

What Do G2 Reviewers Say About Octadesk?

AI-generated summary from verified user reviews

Pros
  • Users find Octadesk easy to use, appreciating its intuitive design and efficient service centralization.
  • Users praise the intuitive design of Octadesk, noting its intelligent features enhance customer interaction and save time.
  • Users love the AI efficiency of Octadesk, enhancing customer interactions and significantly saving time on management.
  • Users appreciate the intuitive automation in Octadesk, which enhances customer interactions and saves valuable time.
  • Users appreciate the intelligent automation features of Octadesk, enhancing customer interactions and saving valuable time.
Cons
  • Users find Octadesk's limited chatbot setup challenging, particularly when configuring flows for multiple connected numbers.
  • Users find Octadesk's limited chatbot features restrictive, especially when setting up flows for multiple numbers.
  • Users find the chatbot setup limited, especially when creating flows for each connected number.
  • Users find the chatbot setup limitations of Octadesk frustrating, particularly when creating flows for multiple numbers.
  • Users find the limited customization of Octadesk's chatbot setup frustrating, especially with multiple connected numbers.

What Are Recent G2 Reviews of Octadesk?

Videowise

Videowise is the all-in-one video commerce platform for ecommerce brands that want shoppable video, live shopping, AI-generated product visuals, and AI video clipping in a single tool. Built for Shopify and headless storefronts, Videowise is trusted by +4,000 brands like Dr. Squatch, Hot Ones, True Classic, Tibi, Sculpted by Aimee, Skullcandy and Fresh Patch to turn video into their highest-converting channel on-site. Key Features: - Shoppable Video & Images: Build interactive shoppable videos, hotspot images, and video quizzes that let customers check out directly from the content. A/B test widgets across homepage, PDPs, collection pages, and checkout to prove lift. Bare Biology saw a 47% increase in homepage CVR after going live. - Live Shopping: Run multi-host live shows with shoppable products, real-time chat, giveaways, RSVP flows, and instant shoppable replays. Tibi generated over $2.8M across 27 episodes. Andar generated $134K in a single 3-hour show. - AI Studio: Turn a single product photo into studio-grade video assets without a shoot. Four generation modes: 180° product spin videos, lookbook videos, image-to-video, and product try-on images. - Clips: AI that understands video and audio context and automatically slices long content (live replays, demos, UGC, interviews) into categorized short clips that are ready to publish back to your site and social. - UGC & Content Import: Upload your own footage or import from TikTok, Instagram (posts, reels, stories), and YouTube. UGC social listening surfaces every brand mention across platforms, with one-click rights requests. - Video Channels: Launch Netflix-style, SEO-indexed video hubs for tutorials, story-driven content, and on-demand live replays. - AI-Optimized Performance: Every video and image is compressed and delivered up to 5x faster with zero impact on Core Web Vitals or SEO. - Native Integrations: Shopify, Shop app, Tapcart, Klaviyo emails, headless setups, and every major ecommerce stack. - Analytics & A/B Testing: Track video-driven revenue, RPS, AOV, completion rate, and engagement down to individual widget placements, with built-in split testing on every surface. - SEO-Optimized Metadata: Video and image assets are indexed with structured metadata to drive organic traffic from Google video results. Why Choose Videowise? Videowise is what brands switch to after Tolstoy, Firework, Vimeo, and LyveCom stop keeping up. One platform covers content generation, shoppable on-site experiences, live shopping, and AI-powered video repurposing, so your team stops stitching tools together. Every feature ships with A/B testing and real performance data, backed by a support team that helps you ship. Turn your product catalog into video at scale, and your storefront into the highest-converting channel you own.

Average Rating: 4.8/5.0

Total Reviews: 72

How Do G2 Users Rate Videowise?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 2.1/10 (Category avg: 10/10)

Who Is the Company Behind Videowise?

  • Seller: Videowise
  • Company Website:
  • Year Founded: 2021
  • HQ Location: Dover, DE
  • Twitter: @VideoWiseHQ
    921 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    37 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consumer Goods, Retail
  • Company Size: 81% Small, 15% Medium

What Do G2 Reviewers Say About Videowise?

AI-generated summary from verified user reviews

Pros
  • Users highlight the outstanding customer support from the Videowise team, making implementation and questions easy to manage.
  • Users praise the helpfulness of the support team, enjoying their responsiveness and collaboration throughout the setup process.
  • Users find Videowise's ease of use exceptional, facilitating quick navigation and efficient video integration on websites.
  • Users commend the responsive customer support of Videowise, enhancing collaboration and improving overall experience significantly.
  • Users love the seamless integration of Videowise with eCommerce platforms, enhancing content and boosting engagement effortlessly.
Cons
  • Users find the complexity of features in Videowise challenging, especially with an overwhelming library for content management.
  • Users find the pricing prohibitive, making it difficult for some clients to use Videowise effectively.
  • Users desire more advanced customization options in Videowise to better match their branding needs.
  • Users feel that the limited features of Videowise do not fully meet their needs for video organization.
  • Users find Videowise to be not user-friendly, feeling it can be clunky and difficult to visualize changes before going live.

What Are Recent G2 Reviews of Videowise?

Later Social

Later is a social media marketing and commerce platform that helps business owners, creators, agencies, and social media teams grow their brands and businesses online. Later helps you save time and grow your business by making it easy to manage your entire social media strategy, all in one place. Schedule posts to every social platform, get hashtag suggestions, best times to post, turn your images into clickable, shoppable posts with a custom link in bio, and much more!

Average Rating: 4.5/5.0

Total Reviews: 381

How Do G2 Users Rate Later Social?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Omnichannel: 8.5/10 (Category avg: 8.5/10)
  • Types: 9.2/10 (Category avg: 8.8/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Later Social?

  • Seller: Later
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Boston, MA
  • Twitter: @latermedia
    37,928 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,090 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Health, Wellness and Fitness
  • Company Size: 80% Small, 14% Medium

What Do G2 Reviewers Say About Later Social?

AI-generated summary from verified user reviews

Pros
  • Users find Later Social's ease of use exceptional, appreciating its intuitive features for efficient social media management.
  • Users appreciate the easy post scheduling capabilities of Later Social, enabling efficient content management across multiple platforms.
  • Users love the easy scheduling features of Later Social, simplifying multi-platform content management and visibility.
  • Users love the time-saving features of Later Social, allowing efficient scheduling and management of multiple social media accounts.
  • Users love the scheduling capabilities of Later Social, finding it efficient and user-friendly for managing multiple accounts.
Cons
  • Users find it frustrating that Later Social has publishing limitations, especially with scheduling stories and handling music on TikTok.
  • Users find the limited features of Later Social frustrating, especially regarding music and analytics capabilities.
  • Users express frustration over missing features like folder organization and music integration, impacting their overall experience.
  • Users face scheduling issues with Later Social, finding it tricky to manage accounts and schedule effectively.
  • Users experience linking issues with account reconnections and missed posts, leading to frustration and inefficiencies.

What Are Recent G2 Reviews of Later Social?

What Are G2 Users Discussing About Later Social?

Sprii.io

Sprii is the #1 innovative live shopping and video commerce solution designed to help brands and retailers host fully shoppable events on social media and their websites. This platform enables users to transform live and recorded video content into a dynamic sales channel, allowing customers to engage, ask questions, and make purchases directly from the video interface without navigating from the viewing experience. By integrating interactive elements into video content, Sprii enhances customer engagement and streamlines the purchasing process. Targeted at brands and retailers looking to elevate their e-commerce strategies, Sprii caters to businesses (brands and retailers) of all sizes that wish to leverage the power of live streaming and video commerce. The platform is particularly beneficial for those aiming to maximize their reach and revenue through interactive shopping experiences. With the ability to host fully shoppable live events, Sprii provides a unique opportunity for businesses to connect with their audience in real-time, fostering a sense of community and loyalty among customers. One of the standout features of Sprii is its capability to facilitate multi-channel live streaming. Users can simultaneously broadcast their events across various social media platforms (Instagram and Facebook) and their own websites, ensuring that they reach a broader audience while maintaining control over customer data and conversions. This feature is complemented by the ability to embed shoppable video content, reminiscent of TikTok and Instagram Reels, into your webshop, creating a seamless and engaging shopping experience that can drive sales through your social media content/video content. Sprii also excels in e-commerce integrations and automation, seamlessly connecting with major e-commerce platforms to synchronize products, inventory, and orders automatically. This integration minimizes manual work and reduces technical complexities, allowing businesses to focus on creating compelling content rather than managing logistics. Additionally, Sprii provides hands-on onboarding, strategic guidance, and access to performance insights, empowering users to continuously optimize their live shopping and video commerce initiatives. With proven results, Sprii is trusted by over 3,000 brands globally, driving conversion rates that can be up to 20 times higher than traditional e-commerce methods. The platform has facilitated thousands of live shows, resulting in millions of products sold and significant revenue generation. With comprehensive support and best-practice guidance, Sprii is designed to be accessible even for teams new to the concept of live shopping, making it a valuable tool for businesses looking to set themselves apart from their competitors.

Average Rating: 4.7/5.0

Total Reviews: 28

How Do G2 Users Rate Sprii.io?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Omnichannel: 10.0/10 (Category avg: 8.5/10)
  • Types: 10.0/10 (Category avg: 8.8/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 8.3/10 (Category avg: 10/10)

Who Is the Company Behind Sprii.io?

  • Seller: Sprii.io
  • Company Website:
  • HQ Location: Denmark, DK
  • LinkedIn® Page: www.linkedin.com
    41 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Retail
  • Company Size: 93% Small, 7% Medium

What Do G2 Reviewers Say About Sprii.io?

AI-generated summary from verified user reviews

Pros
  • Users find Sprii to be affordable, making it a valuable and cost-effective solution for businesses.
  • Users commend Sprii.io for their fantastic customer support, highlighting responsive and knowledgeable assistance tailored to business needs.
  • Users find Sprii.io's innovative product development impressive, offering tools that propel sales and adapt to modern commerce.
  • Users highlight the fantastic support from Sprii, noting their responsiveness and genuine investment in business success.

What Are Recent G2 Reviews of Sprii.io?

Dash Social

Dash Social is a social media management platform built for modern marketing teams. It combines social media analytics, influencer marketing, social listening, and social commerce tools to help brands effortlessly plan, publish, measure, and optimize content for the best impact. It delivers brand-specific intelligence that turns social into a driver of market insight, competitive advantage, and revenue growth. Key Features & Benefits: - Brand predictive insights to optimize content and investment decisions - Fully customizable cross-channel social media analytics with actionable data - Campaign reporting across owned, earned, paid, and creator content - In-depth competitive analysis, share of voice, and industry benchmarking - Social listening to track trends, audience sentiment, and brand health - Social media scheduling tool for efficient content planning and publishing - Collaborative social media inbox management to engage audiences across channels - Link-in-bio and UGC galleries to drive sales from social - End-to-end creator discovery, management, and measurement to scale influencer partnerships Trusted by leading consumer brands across retail, beauty, fashion, media, and CPG, Dash Social ensures teams can effectively link social performance to revenue, unify fragmented data into executive-ready insights, and confidently scale their brand reach across markets and channels.

Average Rating: 4.7/5.0

Total Reviews: 406

How Do G2 Users Rate Dash Social?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.1/10)
  • Omnichannel: 8.5/10 (Category avg: 8.5/10)
  • Types: 8.9/10 (Category avg: 8.8/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Dash Social?

  • Seller: Dash Social
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Halifax, NS
  • Twitter: @DashSocialHQ
    1,856 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    305 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Social Media Manager, Social Media Coordinator
  • Top Industries: Apparel & Fashion, Cosmetics
  • Company Size: 41% Small, 40% Medium

What Do G2 Reviewers Say About Dash Social?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the super user-friendly interface of Dash Social, highlighting its inviting design and ease of use.
  • Users appreciate the analytics focus of Dash Social, enabling efficient tracking and insightful reporting for better decision-making.
  • Users value the robust analytics of Dash Social, aiding effective marketing strategies and content performance evaluation.
  • Users appreciate the intuitive social analytics and scheduling features of Dash Hudson, enhancing their management experience.
  • Users value the rich analytics and comprehensive tools of Dash Social, enhancing their social media marketing efforts effectively.
Cons
  • Users express frustration over Instagram limitations, particularly regarding auto-posting, scheduling, and engagement tracking for reels.
  • Users express a desire for missing features like improved integrations and support for additional channels in Dash Social.
  • Users desire improved features in Dash Social, including additional social media support and enhanced scheduling tools.
  • Users face API limitations with Dash Social, restricting scheduling, reporting, and data visibility across platforms.
  • Users find the feature limitations of Dash Social restrict scheduling, reporting, and community management across brands.

What Are Recent G2 Reviews of Dash Social?

What Are G2 Users Discussing About Dash Social?

Linklay

Linklay is an AI-powered link-in-bio platform that helps creators, entrepreneurs, and brands turn a single profile link into a high-converting destination. Instead of a basic list of links, Linklay gives users a customizable page with built-in tools to drive more clicks, capture leads, and monetize traffic more effectively. Users can create branded bio pages, organize and optimize links, track performance with analytics, add email capture, use countdowns and locked links, and personalize their page with modern layouts and visual customization. Linklay is designed to be easy to launch, while offering more advanced conversion features than traditional link-in-bio tools. It is built for anyone who wants their bio link to do more than just redirect traffic. Linklay helps transform profile visitors into subscribers, customers, and measurable actions.

Average Rating: 5.0/5.0

Total Reviews: 10

How Do G2 Users Rate Linklay?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Omnichannel: 10.0/10 (Category avg: 8.5/10)
  • Types: 10.0/10 (Category avg: 8.8/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 3.3/10 (Category avg: 10/10)

Who Is the Company Behind Linklay?

Who Uses This Product?

  • Company Size: 90% Small, 10% Medium

What Are Recent G2 Reviews of Linklay?

Manychat

Manychat is the #1 omnichannel platform for D2C brands, Retail stores, Non-profits, Restaurants, Real Estate companies in the world. Founded in 2016, Manychat powers over 1 billion conversations every year and is used in over 190 countries. Engage your customers instantly. Automate interactive conversations in Instagram Direct Messages, Facebook Messenger, WhatsApp and SMS to grow your brand. Whether you are looking to generate more leads, automating your campaigns, or improving customer satisfaction by increasing your SLA times, Manychat has all the tools to solve your business's marketing needs. This is what Chat Marketing is and what Manychat is.

Average Rating: 4.5/5.0

Total Reviews: 151

How Do G2 Users Rate Manychat?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Manychat?

  • Seller: ManyChat
  • Year Founded: 2016
  • HQ Location: Palo Alto, US
  • Twitter: @ManyChatHQ
    3,747 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    570 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Founder
  • Top Industries: Marketing and Advertising, Health, Wellness and Fitness
  • Company Size: 87% Small, 10% Medium

What Do G2 Reviewers Say About Manychat?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Manychat, making bot setup and management effortless for business success.
  • Users appreciate the ease of automation with Manychat, which significantly saves time and simplifies responses on social media.
  • Users appreciate the ease of automation with ManyChat, enhancing customer engagement and streamlining communication effortlessly.
  • Users praise Manychat for its intuitive interface and automation, enhancing client engagement and driving impressive conversions.
  • Users commend ManyChat for its user-friendly interface, simplifying automation processes while enhancing client engagement and conversions.
Cons
  • Users find the limited features of Manychat restrictive, especially for those looking to expand beyond basic functionalities.
  • Users find Manychat to be expensive, particularly smaller businesses struggling with its pricing structure and limited flexibility.
  • Users often experience poor customer support, with broken help links and delayed assistance complicating issues.
  • Users are frustrated by missing features and unreliable account integrations, hindering their overall experience with Manychat.
  • Users feel the pricing structure of Manychat could be more flexible and affordable for smaller businesses.

What Are Recent G2 Reviews of Manychat?

What Are G2 Users Discussing About Manychat?

MikMak

MikMak, a SPINS company, provides real-time commerce intelligence and orchestration software to help brands grow in real-time. Operating in 100+ countries with 8,000+ media and retailer partners worldwide, the MikMak Platform empowers multichannel brands to quickly understand what is working, take immediate action, and plan and optimize for the future. Enable Commerce Everywhere with MikMak Commerce: Build seamless paths to checkout from any retailer across your entire media mix, leveraging AI for inventory accuracy Measure the Omnichannel Outcome with MikMak Insights: Proprietary AI synthesizes complex data into actionable recommendations, revealing retailer sales impact, consumer behavior, and more Plan and Optimize Future Outcomes with MikMak Aura: Connect full-funnel media spend to incremental retailer sales performance, providing real-time AI-powered intelligence to drive smarter, more profitable growth

Average Rating: 4.5/5.0

Total Reviews: 66

How Do G2 Users Rate MikMak?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Omnichannel: 6.8/10 (Category avg: 8.5/10)
  • Types: 7.1/10 (Category avg: 8.8/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind MikMak?

  • Seller: MikMak
  • Company Website:
  • Year Founded: 2014
  • HQ Location: New York, NY
  • Twitter: @mikmaktv
    946 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    138 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consumer Goods, Marketing and Advertising
  • Company Size: 39% Medium, 31% Large

What Do G2 Reviewers Say About MikMak?

AI-generated summary from verified user reviews

Pros
  • Users find MikMak user-friendly and insightful, greatly appreciating the valuable support from their dedicated representatives like Asma.
  • Users value the helpful and responsive customer support from MikMak, especially praising Asma Begum's exceptional service.
  • Users value the reliability of partnerships with MikMak, highlighting excellent support and proactive communication from their team.
  • Users praise MikMak's quick response time, highlighting support from staff like Asma for their efficiency and helpfulness.
  • Users value the excellent communication from MikMak's support, with prompt and thorough responses to all inquiries.
Cons
  • Users find the difficult learning curve due to unique metrics and complex features challenging for navigation.
  • Users find difficult navigation due to the overwhelming number of features, impacting ease of use for daily tasks.
  • Users express frustration over missing features like inadequate retailer visibility and costly filter functionality enhancements.
  • Users find that navigation issues arise from the platform's complex features, hindering ease of use.
  • Users struggle with poor navigation due to the complexity of features and a challenging user interface.

What Are Recent G2 Reviews of MikMak?

What Are G2 Users Discussing About MikMak?

Emplifi

Emplifi is the AI-powered autonomous CX platform that unifies social marketing, commerce, and customer care in a single command center. Powered by Emplifi Fuel, its intelligence engine, the platform connects every team and every customer interaction, from content creation to conversion to post-sale support. 20,000+ global brands, including Domino's, Puma, Canon, Delta, and UFC, rely on Emplifi to manage 4 billion CX interactions per month across social, messaging, reviews, and live chat. The platform includes AI-powered publishing, community management, social listening, unified analytics, influencer marketing, UGC and visual commerce, ratings and reviews, and omnichannel customer care.

Average Rating: 4.4/5.0

Total Reviews: 373

How Do G2 Users Rate Emplifi?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Emplifi?

Who Uses This Product?

  • Who Uses This: Community Manager
  • Top Industries: Marketing and Advertising, Retail
  • Company Size: 44% Medium, 31% Large

What Do G2 Reviewers Say About Emplifi?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Emplifi, enjoying its intuitive design and adaptable features for social media management.
  • Users appreciate the user-friendly and scalable social media management capabilities of Emplifi for effortless post scheduling.
  • Users value the comprehensive analytics provided by Emplifi, enabling effective data analysis and customizable dashboards.
  • Users value the insightful analytics from Emplifi, appreciating the effective dashboards and competitive benchmarks provided.
  • Users appreciate the intuitive platform with regularly updated features that enhance their social media marketing efforts.
Cons
  • Users feel the missing features in Emplifi hinder complete functionality and limit effective analytics tracking.
  • Users face technical issues with Emplifi, especially regarding analytics and functionality on Instagram and TikTok.
  • Users report feature limitations in Emplifi, affecting custom metrics, analytics updates, and overall dashboard configurability.
  • Users feel that improvements are needed in Emplifi's dashboard configurability and enhancement pace for optimal functionality.
  • Users are disappointed with the lack of features in Emplifi, particularly regarding analytics and customization options.

What Are Recent G2 Reviews of Emplifi?

What Are G2 Users Discussing About Emplifi?

Storyly

Storyly is an AI-powered content experience platform for mobile commerce. Built for mobile-first engagement, it enables smart, goal-driven, and contextually-personalized content flows within apps and websites to guide customers toward meaningful actions. With a rich set of widgets and immersive content formats, Storyly makes it simple to deliver personalized, shoppable, and interactive experiences. Flexible placements and adaptive flows across the customer journey use behavioral data to select the right content and formats for each moment, driving more conversions, stronger retention and higher AOV. By living natively inside the mobile store, Storyly meets shoppers at the very moment of intent, helping brands capture attention, build stronger connections, and turn every session into growth. Storyly is trusted by over 400 brands in more than 40 countries, including but not limited to Sephora, Stradivarius, Idealo, Rossmann, Coca-Cola, Domino’s Pizza, Turkish Airlines, McDonald’s, NEXT, Swisscom, Coppel, Nestlé, William Hill, ING Bank, Pluxee, Zabka, and Flaconi. Headquartered in New York, USA, Storyly operates with offices in key global cities such as London, Amsterdam, and Istanbul, allowing it to maintain a broad reach and understanding of diverse market needs. By focusing on delivering personalized, interactive content experiences, Storyly stands out as a valuable tool for brands looking to enhance their mobile commerce strategies and drive growth in an increasingly competitive landscape. Recognitions: 💎 E-Commerce Personalization Momentum Leader in G2 2025 Fall Report 💎 Content Distribution Leader in G2 2025 Fall Report 💎 Mobile Marketing Leader in G2 2025 Fall Report 💎 Most Effective Mobile Marketing Platform and Most Effective eCommerce App Campaign in Effective Mobile Marketing Awards 2022

Average Rating: 4.7/5.0

Total Reviews: 280

How Do G2 Users Rate Storyly?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.1/10)
  • Omnichannel: 9.6/10 (Category avg: 8.5/10)
  • Types: 9.8/10 (Category avg: 8.8/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Storyly?

  • Seller: App Samurai
  • Company Website:
  • Year Founded: 2016
  • HQ Location: New York, US
  • Twitter: @AppSamurai
    5,376 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    69 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager
  • Top Industries: Financial Services, Retail
  • Company Size: 46% Medium, 27% Large

What Do G2 Reviewers Say About Storyly?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Storyly, highlighting its user-friendly interface and straightforward integration.
  • Users appreciate the quick assistance from specialists at Storyly, ensuring all questions are promptly resolved.
  • Users appreciate the engaging in-app communication and easy management of content provided by Storyly.
  • Users value the exceptional customer engagement capabilities of Storyly, enhancing interactions and communication with their audience.
  • Users value the enhanced consumer engagement provided by Storyly, enjoying its innovative features and user-friendly interface.
Cons
  • Users indicate that required improvements in documentation and personalization could enhance the overall experience with Storyly.
  • Users find the complexity of setup and features to be a significant barrier to effective usage of Storyly.
  • Users face technical issues with integration and a clunky interface, impacting overall user experience with Storyly.
  • Users find Storyly's complex interface frustrating, suggesting it may be overly complicated for some businesses.
  • Users note a lack of customization in Storyly, with advanced features feeling limited for their specific needs.

What Are Recent G2 Reviews of Storyly?

What Are G2 Users Discussing About Storyly?

BIK

BIK (bik.ai) is the most intelligent conversational marketing platform helping E-commerce businesses drive multiple ROI. This platform enables a brand to transact automation with Chatbots, manage multitasking with CRM, create customized broadcasts with campaigns & attain real-time growth insights. With the vision of creating a customer-centric platform, BIK (bik.ai) is helping various segments of businesses earn an ROI of 137x and empowering businesses worldwide with the slogan of Making Brands Limitless!

Average Rating: 4.5/5.0

Total Reviews: 66

How Do G2 Users Rate BIK?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Omnichannel: 8.7/10 (Category avg: 8.5/10)
  • Types: 8.7/10 (Category avg: 8.8/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 3.3/10 (Category avg: 10/10)

Who Is the Company Behind BIK?

  • Seller: BIK
  • Year Founded: 2019
  • HQ Location: Palo Alto
  • Twitter: @Bikglobal
    46 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    354 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consumer Goods, Cosmetics
  • Company Size: 62% Small, 30% Medium

What Do G2 Reviewers Say About BIK?

AI-generated summary from verified user reviews

Pros
  • Users highlight the superb customer support of BIK, appreciating the team's quick responses and helpful guidance.
  • Users find BIK very easy to use with integrated features that streamline customer engagement and automation.
  • Users appreciate the user-friendly features of BIK, enhancing customer communication and support efficiency.
  • Users love the easy navigation and integration of BIK, enhancing daily communication and team productivity.
  • Users value the easy integrations of BIK, appreciating multi-platform support and robust automation features.
Cons
  • Users are disappointed by the missing features, particularly basic use cases essential for effective segmentation and functionality.
  • Users report software bugs causing lagging and functionality issues, affecting both mobile and laptop experiences.
  • Users note the expensive pricing of BIK compared to alternatives, but recognize its value and results.
  • Users find the campaign management tedious due to issues with reporting and UI, impacting their overall experience.
  • Users suggest improving dashboard design and UI for better usability, despite few occasional errors reported.

What Are Recent G2 Reviews of BIK?

ChannelSight

ChannelSight, The Path-to-Purchase Platform for Consumer Brands ChannelSight connects product discovery, retail activation and performance intelligence so every consumer interaction drives stronger sales. Trusted by leading brands including Coca-Cola, Diageo, P&G, Haleon, Heineken, Colgate-Palmolive, Philips, BSH, Haier, Sennheiser, Husqvarna, Schneider Electric and Disaronno across 100+ markets, spanning FMCG & CPG, beauty, electronics, food & beverage, health & pharma, home & DIY, toys and industrial. We link the moment of intent to the point of purchase, wherever shoppers choose to buy. The platform spans three areas: Where to Buy: convert intent into purchase with Where to Buy, Shoppable Media, Add to Cart and Offline Locator, routing shoppers to in-stock products at their preferred retailer. Digital Shelf: keep products discoverable and ready to buy with price & inventory, ratings & reviews, content compliance and search placement monitoring. Agentic Commerce: stay visible and purchasable as discovery shifts to AI, with Retail 360, AgentReady and MCP Server. From marketing through to the digital shelf, ChannelSight gives brands one connected view of the path to purchase, and the tools to turn demand into revenue at scale.

Average Rating: 4.5/5.0

Total Reviews: 23

How Do G2 Users Rate ChannelSight?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind ChannelSight?

  • Seller: ChannelSight
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Dublin, Ireland
  • Twitter: @ChannelSight
    2,151 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    96 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 52% Small, 26% Large

What Are Recent G2 Reviews of ChannelSight?

What Are G2 Users Discussing About ChannelSight?

CommentSold

CommentSold is the North American leader of live selling technology, with over 4,000 retailers, more than 150M items sold, and $3.5B+ in lifetime GMV. CommentSold’s technology continues to provide businesses of all sizes with best-in-class solutions for delivering engaging live video commerce experiences. With end-to-end solutions for point-of-sale systems, warehouse optimization, live selling, marketing automation, shopping apps, and webstores, CommentSold offers everything businesses need to thrive online.

Average Rating: 4.7/5.0

Total Reviews: 76

How Do G2 Users Rate CommentSold?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Omnichannel: 7.6/10 (Category avg: 8.5/10)
  • Types: 7.5/10 (Category avg: 8.8/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind CommentSold?

  • Seller: CommentSold
  • Year Founded: 2017
  • HQ Location: Huntsville, Alabama
  • Twitter: @CommentSold
    195 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    120 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Business Owner
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 100% Small, 1% Large

What Are Recent G2 Reviews of CommentSold?

What Are G2 Users Discussing About CommentSold?

Bazaarvoice

Commerce is facing its biggest shift in a generation. The way shoppers discover products is being completely upended by AI, creating a new 'front door' to every brand. At the same time, consumers are drowning in a sea of fake content and polished advertising that they inherently distrust. This has created a profound trust crisis. In this new world, visibility and growth are no longer guaranteed by the biggest ad budget. They are earned through authenticity. This is where Bazaarvoice comes in. We are the trusted network that turns authentic consumer voices into confident purchases. For over 20 years, we have been dedicated to a single mission: sourcing, verifying, and amplifying authentic consumer voices on a scale unmatched by anyone else. Think of the parent anxiously choosing a baby stroller, or the gamer deciding on a new headset. They aren't looking for an ad; they're looking for a real person who can answer their one simple question: "Is this product right for me or my family?" We provide that answer, confidently and authentically. And now, AI is asking the same question. As AI agents and summaries increasingly make purchasing decisions on behalf of shoppers, they are actively designed to seek out genuine human experience. We are the essential data that teaches AI what is true. We collect, verify, and distribute this truth worldwide, transforming trust into a tangible asset. We don’t just help brands get seen; we help brands get believed. And ultimately, we help them get chosen.

Average Rating: 4.2/5.0

Total Reviews: 793

How Do G2 Users Rate Bazaarvoice?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Omnichannel: 6.7/10 (Category avg: 8.5/10)
  • Types: 7.7/10 (Category avg: 8.8/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Bazaarvoice?

  • Seller: Bazaarvoice
  • Company Website:
  • Year Founded: 2005
  • HQ Location: Austin, Texas
  • Twitter: @Bazaarvoice
    19,148 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,747 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Digital Marketing Manager
  • Top Industries: Consumer Goods, Retail
  • Company Size: 40% Medium, 38% Small

What Do G2 Reviewers Say About Bazaarvoice?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the responsive customer support of Bazaarvoice, ensuring a smooth experience and quick assistance for any issues.
  • Users admire the extensive retail syndication network of Bazaarvoice, enhancing product visibility and building consumer confidence.
  • Users find Bazaarvoice exceptionally easy to implement and use, enhancing their ratings and reviews experience seamlessly.
  • Users love the easy implementation of Bazaarvoice, appreciating quick integration and fantastic support throughout the process.
  • Users enjoy the seamless visibility growth from syndicating reviews across multiple platforms, enhancing product exposure significantly.
Cons
  • Users find that the difficult learning curve hampers usability, requiring extra time and customization to navigate effectively.
  • Users highlight the high costs and rigid contracts of Bazaarvoice, causing frustration and disappointment in their experience.
  • Users find insufficient information in notifications and support, complicating task completion and reducing effectiveness.
  • Users express frustration with Bazaarvoice's poor customer service and rigid contract policies, recommending alternatives for better vendor experiences.
  • Users report poor customer support from Bazaarvoice, citing slow responses and inflexibility in contracts as key frustrations.

What Are Recent G2 Reviews of Bazaarvoice?

What Are G2 Users Discussing About Bazaarvoice?

Subhransu Sahu
SS
Researched and written by Subhransu Sahu
Updated October 3, 2024