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Whatfix

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507 reviews
  • 3 profiles
  • 6 categories
Average star rating
4.6
Serving customers since
2013

Profile Name

Star Rating

386
112
7
2
0

Whatfix Reviews

Review Filters
Profile Name
Star Rating
386
112
7
2
0
Verified User in Utilities
AU
Verified User in Utilities
01/16/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Easy to Use with a Robust Feature Set

Ease of use and robust set of features for reporting and documentation.
Harishwar M.
HM
Harishwar M.
Assistant Manager - Client success & Transition @ 4D Global | Customer Relationship Expertise, Efficiency Improvement
01/16/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Fast-Paced Learning and Innovation Tool

A fast-paced learning and innovation tool that feels very impactful.
Tilak M.
TM
Tilak M.
Senior Lead Generation Specialist | SDR/BDR | Pre-sales Strategy at AMM Enterprise GmbH
01/14/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Streamlined User Training with Room for Setup Improvement

I use Whatfix for digital adoption and user training because it provides easy in-app guidance and step-by-step walkthroughs. I appreciate how it reduces support tickets and offers clear analysis, which helps in reducing training time and user errors. The in-app guidance is valuable as it consistently helps teams follow the correct process and improves feature adoption while minimizing user mistakes.

About

Contact

HQ Location:
San Jose, CA

Social

@whatfix

What is Whatfix?

Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making.

Details

Year Founded
2013