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Whatfix

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517 reviews
  • 3 profiles
  • 5 categories
Average star rating
4.6
Serving customers since
2013

Profile Name

Star Rating

392
116
7
2
0

Whatfix Reviews

Review Filters
Profile Name
Star Rating
392
116
7
2
0
Audra H.
AH
Audra H.
Sr. Training Manager at Johnson & Johnson
02/26/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Dream Product

Very easy to configure content and quick implementation. Whatfix has a easy to understand training sessions and help content. Whatfix has eliminated the need for me to write end user job aids and email communication, using Whatfix for all the end user communication and system awareness. The customer support is attentive and timely, helping when needed in a timely fashion. Development team listens to suggestions and has timely and useful product updates.
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
02/20/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Intuitive In-Context Content Creation with Outstanding Whatfix Support

I really enjoy working in Whatfix Studio. Being able to create pop-ups, smart tips, and beacons while seeing them in context makes the whole process much easier and far more intuitive. It removes a lot of the guesswork from building content and is great for previewing items. On top of that, the Whatfix team has been amazing—always helpful, quick to respond, and ready to jump in whenever I need support.
Sneha R.
SR
Sneha R.
Senior DAP Developer And Solution Builder at Caterpillar Inc. specializing in Walkme/Whatfix DAP Development
02/19/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Using it for 3 years and loving it right away

The way it is handling and keeping the transparency with the customers and listening out to them for taking forward the product roadmap and improvements

About

Contact

HQ Location:
San Jose, CA

Social

@whatfix

What is Whatfix?

Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making.

Details

Year Founded
2013