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Whatfix

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486 reviews
  • 3 profiles
  • 6 categories
Average star rating
4.6
Serving customers since
2013

Profile Name

Star Rating

377
101
6
2
0

Whatfix Reviews

Review Filters
Profile Name
Star Rating
377
101
6
2
0
DS
Daniel S.
12/03/2025
Validated Reviewer
Review source: Organic

Effortless, Safe Practice with Realistic App Experience

- Safe, real app-like practice without touching live data. - No need for extra sandboxes or heavy IT work. - It enables self-study with PDFs, videos, and hands-on exercises for both Key Users and End Users
Verified User in Pharmaceuticals
EP
Verified User in Pharmaceuticals
11/18/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

User Training Feature Makes Onboarding Effortless

The user training feature is extremely useful and helps eliminate the need for lengthy documentation.
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
11/11/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Streamlined Onboarding with AI Integration, Needs Better Element Capture

I use Whatfix for creating flows, guides, pop-ups, tooltips, and labels, which significantly simplify onboarding processes, reducing the need for conducting frequent training sessions. I love the survey features, as they are exceptionally well-designed and enhance my overall experience. The self-help section is particularly impressive, allowing me to efficiently search for information or utilize an AI-like agent to find answers based on the data available in the repository. These features collectively make the platform invaluable for streamlining operations and enhancing productivity.

About

Contact

HQ Location:
San Jose, CA

Social

@whatfix

What is Whatfix?

Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making.

Details

Year Founded
2013