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Fullstory

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1,048 reviews
  • 1 profiles
  • 12 categories
Average star rating
4.5
#1 in 1 categories
Grid® leader
Serving customers since
2014

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Fullstory Reviews

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18
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4
Verified User in Computer Software
UC
Verified User in Computer Software
04/23/2026
Validated Reviewer
Verified Current User
Review source: Organic

Best-in-Class Session Replays, but Navigation Gets Tricky at Scale

Session replays are the single biggest differentiator. Ability to share specific moments with stakeholders is a plus.
Federico M.
FM
Federico M.
Senior Product Manager @ Immobiliare.it
04/22/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

An useful tool to track your users' journey

One of the things users particularly like is the intuitive user interface. FullStory is designed to be easy to navigate, which means even those without a technical background can quickly get to grips with it. This accessibility is a significant advantage, as it allows teams across an organization to delve into user behavior data without needing extensive training.
Shantelle L.
SL
Shantelle L.
04/20/2026
Validated Reviewer
Verified Current User
Review source: Organic

Insightful, User-Friendly Platform with Unparalleled CSM Support

Fullstory is an insightful, user-friendly tool that has greatly impacted quoteline improvements at Everyday Insurance. We receive unparalleled support from the CSM team - shout out to Alana Martino-Burke for going above and beyond to help with configuration and analysis. There are always new features demonstrating that the platform is industry-forward and constantly reviewing its usability. I recommend Fullstory as a behavioural tool to improve product, optimisation, compliance and QA.

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HQ Location:
Atlanta, GA

Social

@fullstory

What is Fullstory?

Fullstory’s behavioral data platform helps technology leaders make better, more informed decisions. By injecting digital behavioral data into their analytics stack, our patented technology unlocks the power of quality behavioral data at scale–transforming every digital visit into actionable insights. With Fullstory, enterprise businesses move closer to their customers and closer to success. When organizations understand their customers like never before they’re able to create world-class experiences that increase funnel conversion, easily detect malicious behaviors and fraud, and identify their highest-value customers effortlessly. Fullstory is on a mission to make every business more customer centric–made possible only through true behavioral insights–and understanding the sentiment between the clicks.

Details

Year Founded
2014