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respond.io

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544 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.8
Serving customers since
2017
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respond.io Reviews

Review Filters
Profile Name
Star Rating
494
41
3
1
5
Omar Morales M.
OM
Omar Morales M.
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09/22/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Seamless Communication, AI, and 24/7 Support: A Platform that Drives Quality Leads.

The ease of the tool for having effective communication with all our clients daily and the fluidity of the platform, the support tools for our users, the AI included for the benefit of attending to our clients, and the best part is that all this combines with support in marketing topics for lead generation and excellent data delivery through Capi to our accounts on Meta; the Capi topic generates better-qualified leads, ensuring a faster return on investment, as we now have better leads that convert more quickly into our clients. Additionally, the support is extraordinary, available 24/7 not only with messages but also with calls when necessary and continuous meetings. During the implementation, they were very good, providing support throughout the month with constant video calls, truly excellent service. Another important point is the platform's speed for heavy workloads; with more than 2,000 clients and different workflows working simultaneously, the platform's speed and all the tools have been a very good experience.
אורי .
א
אורי .
09/22/2026
Validated Reviewer
Verified Current User
Review source: In-app
Translated Using AI

Perfect platform for communication with leads & customers

The structure, so clear and simple. visualizty and realy everyhting..
AN
09/10/2026
Validated Reviewer
Verified Current User
Review source: In-app

nice interface

everything in just one place, really easy to use

About

Contact

HQ Location:
Kuala Lumpur, Malaysia

Social

@respond_io

What is respond.io?

Respond.io is an AI-powered platform that helps businesses maximize leads and enable sales over chat. By leveraging every conversation as an opportunity for business growth, the platform empowers over 10,000 brands across the globe to seize those opportunities faster. In 2022, respond.io raised $7 million in Series A funding, led by Headline Asia with participation from AltaIR Capital, Smart Partnership Capital, Sterling Oak Group and Calendula Ventures. From its headquarters in Malaysia, respond.io continues to innovate and advance the future of customer conversations.

Details

Year Founded
2017
Website
respond.io