ServiceNow CPQ
ServiceNow CPQ is an end-to-end omnichannel CPQ platform designed to drive sales performance and enable optimized customer experiences for any business selling complex products or services. Embedded with first-to-market AI innovation, ServiceNow CPQ is an API-first, fully composable solution that combines dynamic product discovery, a proprietary configuration and solving engine, centralized transaction management, customized pricing logic, and flexible customer agreements.
Average Rating: 4.2/5.0
Total Reviews: 77
How Do G2 Users Rate ServiceNow CPQ?
- Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
- 3D Configurator: 8.8/10 (Category avg: 8.8/10)
- 360 View: 8.7/10 (Category avg: 8.9/10)
- Interactive: 9.0/10 (Category avg: 9.1/10)
Who Is the Company Behind ServiceNow CPQ?
- Seller: ServiceNow
- Company Website:
- Year Founded: 2004
- HQ Location: Santa Clara, CA
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Twitter: @servicenow
55,548 Twitter followers -
LinkedIn® Page: www.linkedin.com
35,078 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Information Technology and Services, Manufacturing
- Company Size: 35% Large, 30% Medium
What Do G2 Reviewers Say About ServiceNow CPQ?
AI-generated summary from verified user reviews
Pros
- Users find Logik.ai to be easy to use, with a clean interface that simplifies integration into workflows.
- Users value the guided selling feature that drastically reduces quote corrections and enhances efficiency in the sales process.
- Users commend the real-time customization capabilities of ServiceNow CPQ, allowing for intuitive and efficient configuration management.
- Users highlight the easy integrations of ServiceNow CPQ, streamlining workflows and enhancing overall efficiency.
- Users appreciate the easy setup of ServiceNow CPQ, allowing seamless integration and quick onboarding for teams.
Cons
- Users find a steep learning curve in ServiceNow CPQ, especially for those unfamiliar with advanced features and integrations.
- Users face a complex setup with ServiceNow CPQ, needing significant effort to integrate and configure effectively.
- Users face integration issues with ServiceNow CPQ, leading to challenges and complications during setup and usage.
- Users find a lack of guidance in leveraging ServiceNow CPQ effectively, requiring adept planning and execution for success.
- Users note the required expertise for advanced features can create a steep learning curve for effective use.
What Are Recent G2 Reviews of ServiceNow CPQ?
"Helpful AI Quotes and Smart Price Optimization"
Rating: 4.5/5.0 stars
— Samuel S.
"ServiceNow CPQ is Transforming Complex Sales with Speed and Precision!"
Rating: 4.0/5.0 stars
— Ganesh G.

