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Gainsight Inc.

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2,689 reviews
  • 4 profiles
  • 11 categories
Average star rating
4.5
#1 in 5 categories
Grid® leader
Serving customers since
2009

Gainsight Inc. Solutions

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Profile Name

Star Rating

1906
669
85
20
9

Gainsight Inc. Reviews

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Profile Name
Star Rating
1906
669
85
20
9
Quinn F.
QF
Quinn F.
Global Resource Manager - Forward Deployed Engineering
09/29/2026
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
Translated Using AI

Gainsight helps me be more productive!

I love the Dashboard and Cockpit views that let me see at a glance everything I am working on and everything that is due in the coming days/weeks.
Verified User in Computer Software
CC
Verified User in Computer Software
09/28/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Translated Using AI

Best in class customer success manager tool

Helps me nurture the relationship with my customers and track their product. Love the ease and how customizable the tool is
Verified User in Computer Software
AC
Verified User in Computer Software
09/28/2026
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
Translated Using AI

Terrific partners

Helpful and knowledgeable team. Ready to provide expertise and investigate solutions.

About

Contact

HQ Location:
San Francisco, CA

Social

@GainsightHQ

What is Gainsight Inc.?

At Gainsight, our mission is to be living proof you can win in business while being human first. Gainsight, the world’s leading Customer Success platform, helps businesses drive efficient growth by unifying the post-sales customer journey. Our innovative suite of solutions—including customer success, customer education, product experience, community management, and conversational AI insights—are trusted by companies of all sizes and industries, including nearly 00 publicly traded organizations. With Gainsight, businesses can leverage AI-driven insights from real-time customer interactions to enhance engagement, improve retention, and drive expansion. Our platform makes it easier for customer success, product, and community teams to scale efficiently and gain a holistic view of their customers, driving product adoption and building thriving customer communities. Gainsight joined the Vista Equity Partners portfolio in 0 0. In 0 1, we won their Excellence in Engineering award in recognition for our product and engineering advancements.

Details

Year Founded
2009