# PingOne for Customers Reviews **Vendor:** Ping Identity **Category:** [Customer Identity and Access Management (CIAM) Software](https://www.g2.com/categories/customer-identity-and-access-management-ciam) **Average Rating:** 3.8/5.0 **Total Reviews:** 2 ## About PingOne for Customers PingOne for Customers is a cloud-based Customer Identity and Access Management (CIAM solution designed to help businesses deliver secure, seamless, and personalized digital experiences. By integrating authentication, user management, and multi-factor authentication (MFA services, it enables organizations to enhance customer engagement while maintaining robust security protocols. Key Features and Functionality: - No-Code Orchestration: Utilize a drag-and-drop interface to design, test, and optimize user authentication and registration workflows without the need for extensive coding. - Single Sign-On (SSO: Provide customers with consistent access across all digital platforms using a single set of credentials, enhancing user convenience and security. - Multi-Factor Authentication (MFA: Implement additional layers of security by offering various authentication methods, including passwordless options, to verify user identities effectively. - Customizable User Experiences: Tailor registration and sign-on processes to align with brand identity, ensuring a cohesive and user-friendly interface. - Unified Customer Profiles: Manage comprehensive customer profiles to deliver personalized content and services, fostering stronger customer relationships. - Adaptive Authentication Policies: Develop and enforce authentication policies that adapt to varying risk levels, balancing security needs with user experience. Primary Value and Solutions Provided: PingOne for Customers addresses the critical need for businesses to offer secure yet frictionless digital interactions. By streamlining identity management processes, it reduces the complexity associated with user authentication and authorization. This solution empowers organizations to: - Enhance Customer Acquisition and Retention: Delivering smooth and secure access experiences increases customer satisfaction and loyalty. - Accelerate Time-to-Market: The no-code orchestration engine allows rapid deployment of identity services, enabling businesses to launch applications faster. - Ensure Compliance and Security: Robust authentication mechanisms and adaptive policies help meet regulatory requirements and protect against unauthorized access. - Scale Efficiently: Designed to handle large-scale applications, PingOne for Customers can manage millions of customer identities, supporting business growth without compromising performance. By integrating these capabilities, PingOne for Customers enables businesses to create secure, personalized, and efficient digital experiences that drive customer engagement and operational success. ## PingOne for Customers Reviews ### 1. Multiple authentication options with seamless integration **Rating:** 4.0/5.0 stars **Reviewed by:** Ishaan M. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2023 **What do you like best about PingOne for Customers?** * Economic: its managed and cloud-based so we could save up on dedicated infrastructure * Very easy and straightforward to integrate and deploy * Biometric authentication options such as fingerprint and facial recognition in addition to traditional methods **What do you dislike about PingOne for Customers?** * Some advances authentication options can not be mandated for all users as some users might not have devices with the necessary hardware, so setting up alternate sign-in methods is almost always required. This creates noticible complexity for the end users during the initial setup. **What problems is PingOne for Customers solving and how is that benefiting you?** We found PingOne for Customers to be a robust and secure solution for implementing SSO on our internal systems. The platform's ease of use and comprehensive documentation made it simple to integrate with the existing web services. Users have reported a positive experience with the new single sign-on process, and we are confident that our logins are now more secure. ### 2. One stop for all the auth related services **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about PingOne for Customers?** Multi factor authentication and maintaining multiple environments **What do you dislike about PingOne for Customers?** Often changed UI is very confusing to get used to it **What problems is PingOne for Customers solving and how is that benefiting you?** Authentication and maintaining organization profiles ## PingOne for Customers Discussions - [What is PingOne for Customers used for?](https://www.g2.com/discussions/pingone-for-customers-what-is-pingone-for-customers-used-for) - [What is PingOne for Customers used for?](https://www.g2.com/discussions/what-is-pingone-for-customers-used-for) - [View PingOne for Customers pricing details and edition comparison](https://www.g2.com/products/pingone-for-customers/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-23+18%3A41%3A44+-0500&secure%5Bsession_id%5D=4e581c67-aae8-45bb-ae27-d503983c9ba9&secure%5Btoken%5D=b807e5b5177d8189fa5132f52e06485c238ead2995979e9c6ee421dfdd443f71&format=llm_user) ## PingOne for Customers Features **Authentication Options** - Authentication User experience - Supports Required Authentication systems - Multi-Factor Authentication - Supports Required Authentication Methods/Protocols - Federation/SAML support (idp) - Federation/SAML support (sp) **User on/off Boarding** - Self Service Access requests - Smart/Automated Provisioning - Role Management - Policy Management - Access Termination - Approval Workflows **Functionality** - Self-registration and self-service - Authentication - Scalability - Consent and preference management - Social login - Customer data linking **Access Control Types** - Endpoint access - Local Access - Remote Access - Partner Access - Supports BYOD users **User Maintenance** - Self Service Password Reset - Bulk Changes - Bi-directional Identity Synchronization **AI Authentication Risk Management - Customer Identity and Access Management (CIAM)** - Adaptive MFA - Anomaly Detection - Fraudulent Login Detection - Adaptive Authentication Policies - Risk-Based Authentication **Administration** - Ease of installation on server - Password Policy Enforcement - Administration Console - Ease of connecting applications - Self Service Password Administration **Governance** - Identifies and Alerts for Threats - Compliance Audits **AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)** - Behavioral Biometric Analysis - Liveness Detection **Platform** - Multiple Operating system support - Multi-Domain Support - Cross Browser support - Fail over protection - Reporting - Auditing - Third Party Web Services support **Administration** - Reporting - Mobile App - Ease of set up for target systems - APIs **AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)** - Account Recovery Assistants - Constraint Enforcement ## Top PingOne for Customers Alternatives - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,200 reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (870 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) - 4.5/5.0 (3,840 reviews)