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Saas Labs

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2,570 reviews
  • 3 profiles
  • 29 categories
Average star rating
4.3
Serving customers since
2016
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JustCall

2,376 reviews

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

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Helpwise

181 reviews

Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc.

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EasyCalendar

13 reviews

EasyCalendar is an appointment scheduler for every business professional that make it easier for your customers to book an appointment with you in few clicks. Add automation around appointments by integrating it with other business tools. It helps you in getting your appointments according to your availability. Distribute the appointment to the team working in different time zones. It increases your team’s flexibility by allowing invitees to choose a time with any available member of your team

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Saas Labs Reviews

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Star Rating
1606
740
151
31
42
Verified User in Veterinary
UV
Verified User in Veterinary
03/18/2026
Validated Reviewer
Review source: Thank You page
Incentivized Review

Enhances Team Collaboration with Quick Communication

I really like that multiple users can access JustCall with their own login. It's great that multiple teammates can message the same person, continue conversations, and it's visible to all teammates. This feature really helps streamline communication within the team.
Verified User in Education Management
UE
Verified User in Education Management
03/17/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy Lead Calling, But the Interface Feels Archaic

The ability to easily call leads directly from the platform is a big advantage, as it helps streamline outreach and keeps everything in one place. It’s also very user-friendly and intuitive, making it easy for team members to navigate, manage calls, and stay organized without a steep learning curve.
Zaid K.
ZK
Zaid K.
Business Development Manager | Helping Startups, Agencies & Enterprises Build Remote Dev Teams | B2B/B2C Lead Generation | Upwork Expert | Email Marketing | Prime Sales Closer
03/12/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Versatile Tool with Recording Bliss, Needs Call Quality Boost

I use JustCall for cold calling, and I find it useful and easy to use. I really like the call recording feature because it allows me to review my team's performance and guide them better. The SMS feature is another big plus since previous tools we used didn't have it. I appreciate the integration with our HubSpot CRM, which helps us keep everything organized in one place. The power dialer is also nice, making the calling process more efficient.

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HQ Location:
Palo Alto, California

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@saas_labs

What is Saas Labs?

SaaS Labs is all about helping sales and support teams reach their full potential. With our AI-powered communication tools, you can save up to 1 hours a week per agent – that's more time to respond to customers, connect better...

Details

Year Founded
2016