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Saas Labs

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4.3 out of 5 stars
2,626 reviews
  • 4 profiles
  • 31 categories
Average star rating
4.3
Serving customers since
2016
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JustCall

2,357 reviews

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

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Helpwise

182 reviews

Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc.

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Atolia

74 reviews

A single workspace to kickstart successful collaboration quickly and easily (instant messaging, video calls, projects & tasks management, unified calendar, document co-edition, notes taking.

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EasyCalendar

13 reviews

EasyCalendar is an appointment scheduler for every business professional that make it easier for your customers to book an appointment with you in few clicks. Add automation around appointments by integrating it with other business tools. It helps you in getting your appointments according to your availability. Distribute the appointment to the team working in different time zones. It increases your team’s flexibility by allowing invitees to choose a time with any available member of your team

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Saas Labs Reviews

Review Filters
Profile Name
Star Rating
1623
776
153
34
40
Verified User in Wholesale
UW
Verified User in Wholesale
01/15/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

JustCall + HubSpot Transcripts Keep Client Calls Organized and Private

|JustCall
I like justcall because I was able to reach out to clients without giving my personal phone number. It was nice to have transcripts automatically sent to HubSpot documenting my phone calls. This saved me time and made my team able to see communications with clients so we all were kept updated.
UK
Umesh K.
01/14/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Justcall: One of the Best Cloud-Based Customer Support Tools for Remote Teams

|JustCall
Justcall is one of the best customer support software that we use for our business. This tool enables us in contacting with our clients and send them audios or video messages through laptop, mobiles phones, desktops etc. The software is completely cloud based and can be accessed from multiple remote areas.
Gaurav R.
GR
Gaurav R.
Frontend Developer (HTML, CSS,JAVA-SCRIPT) | Game Beta Tester | Internshala Student Partner(ISP) |Btech student at Patel Group of Institute Indore
01/13/2026
Validated Reviewer
Review source: Organic

Reliable and User-Friendly for Business Calls

|JustCall
I like how easy to use and how smoothly JustCall handles calls. The call tracking and logs are very helpful, keeping all business communication organized in one place makes daily work easier. It helps me handle inbound and outbound calls smoothly and keeps track of call logs without using my personal number. It saves time by handling inbound and outbound calls properly and avoids confusion by keeping everything in one place. Call tracking and logging help me keep a clear record of all calls, so I don’t miss any follow-ups. It makes it easy to review past conversations and manage customers better, which saves time and improves overall communication. The initial setup of JustCall was quite easy and quick. The onboarding process was simple, and the instructions were clear, so we were able to start using it without any major issues. JustCall felt more reliable and easier to use and the features suited our daily calling and customer communication needs better.

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HQ Location:
Palo Alto, California

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@saas_labs

What is Saas Labs?

SaaS Labs is all about helping sales and support teams reach their full potential. With our AI-powered communication tools, you can save up to 1 hours a week per agent – that's more time to respond to customers, connect better...

Details

Year Founded
2016