Confirmit Reviews & Product Details

The degree of customisation and adaptation is enormous. With Javascript adjustments, you can make customisations that are not available in most other survey tools. This helps with data processing before the survey i send out for example. But also adjustments can be done. The support is always helpful. Had very few instances where Confirmit had been to blame for any errors that occurred. Review collected by and hosted on G2.com.

It takes time to learn how everything works. The original authoring designer is not as intuitive as one would like. The new survey designer is a lot more intuitive. So it's nice to be able to switch between. But once you have learned the original authoring, it does what you want it to do. Review collected by and hosted on G2.com.

The fact that its interface is quite simple when using it turns out to be a very useful element for us, especially since it is not required to be experts in the application to use this tool, its ease of configuration is quite practical when moment to start using this application, since in this way we can create our surveys in a very simple and fast way, this has been especially useful when conducting our market studies and collecting information of interest to grow our business of very fast way, especially practical to know and know the opinions of our clients regarding our products, giving us the opportunity to improve our products and services, at the same time it helps us to collect data in a much easier way about our clients and their interests which is of great help when planning and designing digital marketing strategies to advertise our business. Review collected by and hosted on G2.com.

Although it has a good option to generate reports, learning how to use this functionality properly turns out to be quite cumbersome because all the processes to generate and customize a report are very complex, so I think that They should make this section a bit more intuitive. Review collected by and hosted on G2.com.

It's user-friendly, flexible and has a number of in-built features to create complex studies with ease. It also allows you to use libraries and functionalities of JavaScript, J Query, CSS, HTML etc which is often used for customizing the layout based on the client needs and requirements. The new thing that is added in their innovation list is Survey Designer which is now more user-friendly than the professional authoring that we were using for a number of years. Review collected by and hosted on G2.com.

It's very expensive compared to other survey designing platforms which are more or less the same when it comes to survey designing. To be specific - compared to Focus Vision Decipher. The mobile layout in professional authoring is very basic and there is not much we can do in it so we hardly use the default template. Most of our clients want the survey to be mobile optimized and to do this we need to make a lot of adjustments in the layout. This functionality should be in-built and like how the website is view-able on desktop and mobile, the survey pages should also be view-able in the same manner. Review collected by and hosted on G2.com.

Day to day enhancements to keep up in the Race always. Sophisticated and user adjustable at the same time, very good combination of features and their enhancements in place always. Review collected by and hosted on G2.com.

Well an upgrade and enhancement now and then. I need to ensure to keep on pace with Confirmit. Review collected by and hosted on G2.com.

It is a robust software that can pretty much do anything as far as survey programming. Review collected by and hosted on G2.com.

It takes a certain degree knowing jscript to really take advantage of the software. Review collected by and hosted on G2.com.

Confirmit's versatility enables you to create pretty much anything you can dream of. Script nodes make pretty much anything possible. I have tried other survey platforms and though they may appear more user-friendly, at the end of the day the capabilities just aren't there. From even the simplest omnibus surveys to extremely complicated multi-country/multi-language, it is all possible in Confirmit. If you have a basic knowledge of any programming language, you can take Confirmit pretty far. If you are an experienced programmer, you'll have no problem using Confirmit to its limit. Review collected by and hosted on G2.com.

The learning curve is pretty steep compared to other, less functional, programming platforms... but that is because of its wide range of capabilities. In my experience with other platforms, the more user-friendly it is, the less capable it is. I have been using Confirmit for 15 years and I still learn something new with almost every project I program. However, that said, support is extremely helpful, they are responsive and if there is something you can't figure out, they can - they have always been extremely helpful to me and we have yet to come up with a problem or a "can we do this?" that they can't solve/make possible. Review collected by and hosted on G2.com.

It enables us to create a survey very easily. The UI designed is very easy to understand. The wide range of data collection methods available in ConfirmIT allows us to get the maximum respondents and meaningful results. Also, it supports all the devices which is an additional advantage. For new users, it does not take much time to start becoming productive on this. Review collected by and hosted on G2.com.

Sometimes there are problems while using it in Chrome. Another disadvantage is the cost. It is costly and should provide a different combination of plans for licensing. It never happens that everyone needs all the features available, so based on features selection there should be quotes on pricing. Overall it is good except the pricing thing. Review collected by and hosted on G2.com.

I have used confirmit for more than 10 years and really like this tool. Some features that I really like are Flexibility of the tool, Easy to use and learn. keep on enhancing the tool year on year. They take feedback very seriously and implement any good suggestions within few months as a new enhancement.

The technical team is very knowledgeable and give answers and help in solving any critical situations. Very good up time of the server.

Any kind of complexity can be managed with this tool.

good knowledge base maintained by the team that can be used any time.

End to end solutions can be best managed with the tool where you can manage users and show real time reports. Review collected by and hosted on G2.com.

confirmit is one of the best tools, however, Cost is one of the main factors that I dislike. They charge for everything. Even reporting which is basic for every tool, is charged as a separate cost. The hosting costs are too high and apart from that they also charge annual license costs.

UK and US servers don't talk to each other. This some time creates problem when working with US clients, who have their own confirmit login... as we have Euro logins. Review collected by and hosted on G2.com.

1. Confirmit far more flexible in handling most of the MR related operations specially survey programming, data template and data handling. It can handle most of the entries at a time from globe on multiple surveys.

2. Troubleshooting an error is very easy when I compare it with other tools

3. Global language support for surveys and live reportal dashboard Review collected by and hosted on G2.com.

1. Cost - According to my experience , it's very high in cost but again that is totally depending on type of contract for logins you enroll.

2. Once user delete any project or data, it's not reversible for user (depending on access) and to reverse it, one need to get in touch with confirmit customer support and they charge for the same. Review collected by and hosted on G2.com.

Confirmit is a very flexible survey scripting platform. It allows all standard questions to be created easily. For those that have front-end knowledge, more complex content can be created as well using JavaScript libraries.

I like the fact that it's visual, it has most questions pre-defined and just waiting to be dragged in your survey. Most question options that one would need are also defined in the platform, you'd just have to check them (for example exclusives, other-specify, answer ranges for text or numeric questions, autosum and many other).

Confirmit learning curve is about 2 weeks, which is quite good considering the amount of features it is capable of providing. I found it faster to learn than Unicom Intelligence (former Dimensions). It does require some minimum programming knowledge (declare and work with variables, vectors, strings, use IF and FOR), it's not as fast as learning to work with other simpler solutions that only cover basic needs (Qualtrics, Survey Monkey etc.), but this is because it can do so much more than these tools.

Programming language resembles JavaScript a lot, so anyone knowing JavaScript already will spend just a few days learning Confirmit. But even someone with no programming background could get it easily, it's very logical.

As a business owner, it's just about choosing properly what suits your business needs, Confirmit is more complex but far more powerful. I see it better suited for corporations using it at a large scale than for a small company or single person. I also see it more suited for complex studies.

For people that want a Do-It-Yourself platform, Confirmit also offers an option that's better than most competitors out there. We tested it against Qualtrics and some other options and it scored highest on our side. It's simple and provides end-to-end solutions (survey creation, field management and deliveries / reporting).

It can do all 3 big data collection types: Online, CATI, CAPI - provides Android support for CAPI, too.

Fully online, access can happen from every computer connected to internet. Access to database is fast and simple (view or update included).

Reporting is pretty good, it has a dashboard with certain default reports that are nicer than in many other platforms. You can also configure your own reports in there.

Confirmit also allows more people to work simultaneously on the same project, speeding up the delivery of the survey link. It's easy and clear to do it.

Integrated debugging and testing options are pretty good. I used to often use the real-time question emulator, just to give my question a fast check and see how it displays. You also can create dummy data within the platform, which can be a life-saver when needing to check the survey logic for a complex study with multiple scenarios to be tested.

Templates and libraries can be created in Confirmit, to save up time when having to re-write modules or questions.

They offer hosting on both your servers and theirs, based on your needs. Hosting on their end is quite expensive though. Review collected by and hosted on G2.com.

Main issue I see with Confirmit it's that it's expensive. The price makes it hard for a freelancer to own a license, you'd have to push for a corporate deal to get a somewhat decent price.

A small issue could be that it depends on internet connection, you can't work offline. Needs saving after every change you make, otherwise you risk losing your code if the platform crashes or internet goes down. Review collected by and hosted on G2.com.

Very user friendly and it enabled our team to create studies as required by client. HTML, JavaScript, CSS etc allowed us to design the studies as needed and we never faced any issues where client requirements could not be met. Review collected by and hosted on G2.com.

The pricing compared to other alternatives in the market that offer the same tools was high. Apart from that me and my team had no issues with this tool. Review collected by and hosted on G2.com.

Support team, and overall faculty of the tool Review collected by and hosted on G2.com.

It's a bit slow as compared to the peers. Review collected by and hosted on G2.com.

The platform is highly versatile and well respected in the market. Many of the providers I have worked with use Confirmit, and it has never let me down. Review collected by and hosted on G2.com.

As a professional level platform, it is challenging to learn if you are a DIY market researcher. There are other platforms that can deliver the majority of what Confirmit offers, but hat are much easier to learn and use. Review collected by and hosted on G2.com.

Confirmit is now upgrading, and the new layout survey designer mode is very interactive and easy to analysis the survey. The representation of survey by using charts is very impressive. Confirmit also provide user manual with all the details of coding. Review collected by and hosted on G2.com.

Being a survey programmer, sometimes it is difficult of remember where is the code written inside the question, especially while working on the changes for setup and layout or any logical change.

Support service is not much good, they take more than accepted turnaround time. It is not acceptable when we are in rush or bounded with strict timelines.. Review collected by and hosted on G2.com.

The user interface is very easy. Can easily add in questions and update the properties. Also its easy to update the layout of the studies. Review collected by and hosted on G2.com.

When we create a recode variable, it does not give the actual base count, it gives the count of the completes. We again have to update the counts for them manually by uploading data correctly.

The drag and drop does not work in IE. Review collected by and hosted on G2.com.

i can create a dashboard which can be shared to the client. Easy to manage quotas.

Real time analysis is very good Review collected by and hosted on G2.com.

Its like complex as compare to other available programming tool. Review collected by and hosted on G2.com.

The easy to use tools and the survey software for best survey. Confirmit makes sophisticated research simple and empowers users to capture feedback from customer, product, brand & employee experience Review collected by and hosted on G2.com.

In Confirmit, there is nothing which i dislike. Review collected by and hosted on G2.com.

There are so many great things to tell, and best one is "User Friendliness". Review collected by and hosted on G2.com.

I am using this tool from past 8+ years and didn't find any feature to dislike :) Review collected by and hosted on G2.com.

Confirmit has a very low degree of difficulty that allows someone with no background to build a simple survey with little time spent on training Review collected by and hosted on G2.com.

Lack of support for Chrome. They used to allow for full Chrome support with the usage of the Silverlight plugin but now that Chrome has disabled NPAPI support, there is no current workaround Review collected by and hosted on G2.com.

It's great to develop data gathering survey using they're Confirmit Authoring. Review collected by and hosted on G2.com.

Takes so much time to load when the project has many data points. Review collected by and hosted on G2.com.

That you can extend functionality by writing custom code as well as use web-services to provide some kind of automation. Suite includes a lot of usefull tools like, reporting, authoring express, reporting. Pretty robust data handling : export rules, actions scripts to update.

Back-end logic can be written in familiar language jscript.net and javascript (in neverversion) Review collected by and hosted on G2.com.

Profesionall authoring is out of date and sluggish. Reportal is not user intuitive as well (though pretty flexible) and it uses custom programing logic as well.

jScript.net (used for scripting) is out of date and based on ECMA 3, so it lacks a lot of new features. learning curve can be hard, as there are 5-6 official documentations with 300~ page each. If some one wants to become professional user it might take a lot of time to master Confirmit together with reportal.

Permission system is too complex and sometimes you can be stuck for weeks with support to sort some problems related to permissions.

Custom Code library deployment is complex and difficult and there is no way to debug or test your scripts before deploying those to production server. Review collected by and hosted on G2.com.

Flexibility (when compared to other survey programming tools, confirmIT user friendly and comfortable) Review collected by and hosted on G2.com.

Recent addition of Survey designer causing lots of issues in current authoring platform. Review collected by and hosted on G2.com.

I am in love with this company and their survey tool. Survey Designer is flexible as well as customizable. Most surveys that I need to create are simple enough structurally and do not require an extensive knowledge of HTML, CSS or scripting however when I do need to include any of these, they are easy enough to include via professional authoring. Also, Confirmit is ever evolving and open to end user ideas for enhancements. During peak season, I create a lot of surveys so I am always interested in reducing redundant tasks. I submitted a vague comment regarding templates and the very next day someone emailed me for clarification. Within a production cycle I noticed an enhancement that I felt personally responsible for. Doubtful but I can dream! Plus Survey Designer is fun to use! And an addedd bonus, to date, as in previous survey tools, we have not had a single issue with company firewalls. Review collected by and hosted on G2.com.

The learning curve can be a little steep for more complex survey builds however they have the best support staff and thus far, they have been able to help me create solutions for every client need to date. Also, I'm not too thrilled that my name is visible as the 'From email' sender of the survey email invites I deploy however the 'From Name' section allows me to enter a more descriptive name for the intended audience. Review collected by and hosted on G2.com.

Its ability to program, design interactive surveys as per the need of the Market Research industry. After the launch of surveys in field the organization of data adds to more usability. Review collected by and hosted on G2.com.

More interactive GUI can be used for scripting of Javascript coding Review collected by and hosted on G2.com.