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UserTesting Pricing Overview

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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

13 months

Average Discount

9%

Perceived Cost

$$$$$

How much does UserTesting cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 39 purchases.

UserTesting Pricing Reviews

(2)
Anne L.
AL
Product Manager
Small-Business (50 or fewer emp.)
"Quick way to get insights, discovery and make great product & UX decisions"
What do you like best about UserTesting?

It's really easy to set up a test and generally we have great quality users who take the time to answer questions thoughtfully and insightfully. It allows me to upload a prototype, point to a URL or upload an image which I then ask people to comment on. I use it about every 3-4 weeks to help me make important decisions about the UX of my product. Customer support are really helpful and quick to respond. Review collected by and hosted on G2.com.

What do you dislike about UserTesting?

It could do with more UK users, there are a lot of USA users but it's not clear how many users there may potentially be in different demographic sections like other regions. Review collected by and hosted on G2.com.

María Elizabeth R.
MR
Senior User Experience researcher
Mid-Market (51-1000 emp.)
"Expensive and bad costumer service but gets most of the work done"
What do you like best about UserTesting?

The reality is that it charges too much and the quality of participants has become worse overtime, however for quick short tests is very efficient in the recruitment. Review collected by and hosted on G2.com.

What do you dislike about UserTesting?

Cost and customer service for the quality that it provides Review collected by and hosted on G2.com.

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