QuestionPro Reviews & Product Details

QuestionPro is easy to pick up and actually gets used, which is half the battle with survey tools. You can spin up a survey quickly without a ton of setup, but there’s still plenty of depth if you need logic, customization, or solid reporting. It works well for everything from quick internal pulse checks to customer feedback and more structured research, and it integrates cleanly with other tools so data doesn’t get stuck in a silo. While some of the advanced features take a bit of poking around to fully uncover, it’s not a deal breaker. Overall, it helps us collect real feedback fast, turn it into something actionable, and make decisions based on data instead of guesswork. Review collected by and hosted on G2.com.

The feature set can feel overwhelming at first if you try to use everything at once. Some advanced reporting and customization options could be more discoverable. UI polish in certain admin or advanced settings could be improved.

None of these are deal breakers, but there is a small learning curve when you move beyond basic surveys. Review collected by and hosted on G2.com.

What I like best about QuestionPro is how easy it is to create and share surveys. The interface is straightforward, and I don’t have to overthink anything like I can set up a survey quickly and get responses in a clean format. I also like that the analytics are simple to read, so I can understand the results without digging through complicated reports. Overall, it just makes collecting feedback really convenient. Review collected by and hosted on G2.com.

Sometimes it takes longer than it should to find the right setting or customize a survey the way I want. Review collected by and hosted on G2.com.

QuestionPro is an online software for creating surveys that is quite powerful and easy to use. It offers a wide variety of question types, visual elements, and customization options. The platform is very user-friendly and its learning curve is quite accessible. Not much technical knowledge is required to start creating questionnaires with advanced features. Review collected by and hosted on G2.com.

I practically don't find many negative aspects worth mentioning. However, if I had to point out something, I would say that the advanced plans may be less accessible for companies with limited budgets, as there are other more economical alternatives. Review collected by and hosted on G2.com.

What I like best about QuestionPro is its flexibility and depth — it lets you start quickly with simple surveys and then scale into advanced logic, branching, and analytics as your needs grow. Users consistently highlight the wide variety of question types, real-time data collection, mobile compatibility, and the ability to export and integrate results with other systems. Review collected by and hosted on G2.com.

While QuestionPro is a powerful survey platform with a lot to offer, there are a few areas where I think it could improve:

Occasional UI quirks: While generally user-friendly, the interface can sometimes feel a bit clunky or outdated in certain areas. Navigation could be more intuitive in some cases.

Limited customization in the free plan: The free plan, while a good starting point, has significant limitations on customization options, particularly with branding and design. This can make it challenging to create surveys that align with your organization's visual identity.

Reporting could be more flexible: While the reporting tools are robust, they can sometimes feel a bit rigid. More flexibility in customizing reports and exporting data would be beneficial.

Despite these minor drawbacks, QuestionPro remains a strong survey platform overall. Its strengths in features, logic, and customer support make it a valuable tool, especially when cost isn't a factor. However, addressing these areas would make it an even more compelling option. Review collected by and hosted on G2.com.

QuestionPro is easy to use for all of my survey needs. It gives valuable feedback and data for presenting it to my coworkers so that they can make decisions from the data. It is so easy to create a survey and survey questions and then share the link with my students or participants. Customer support is always available to answer my every question. I use this resource daily to survey my students about an exam, or a choice of assignments, or their thoughts about the classroom experience. I easily integrated this into my canvas course and implemented into every assignment I give. Review collected by and hosted on G2.com.

There is nothing I don't like about Question Pro. It is the best survey maker. Review collected by and hosted on G2.com.

I love: the guaranteed security of respondents, the wide variety of question and response options, the fact that there are unlimited responses (I think!), the fact that it has the green light from my state organization, the manageable dashboard, the fact that I can share the creation of surveys with others, and that I can share access to analytics with others. Review collected by and hosted on G2.com.

Not sure it's a downside... it's more of an issue of having time to explore. There are so many features that I just won't have time to dig into. A couple features I have needed that I couldn't figure out how to access, I contacted our IT person and he showed me how. Review collected by and hosted on G2.com.

QuestionPro is a solid, professional-grade survey & feedback platform — especially strong when you want more than a basic survey, when you're gathering feedback at scale, or you need integrations and analytics. It balances ease-of-entry (you can start simple) with depth (you can grow into more complex uses). The platform supports a wide variety of survey question types and logic (branching, skip logic, text piping) so you’re not locked into very basic forms.

Additionally, the customer service at QuestionPro is top-notch. They are quick to respond to requests and help address issues we have while programming surveys.

The QuestionPro XDay conference was amazing and we plan to attend in the future! Review collected by and hosted on G2.com.

While basic survey creation is straightforward, leveraging the advanced features (complex logic, integrations, closed-loop analytics) took some time to learn and think through.

Also, the BI dashboard isn't accessible across multiple users in my account team. It makes it difficult to collaborate on using this tool. Review collected by and hosted on G2.com.

We maintained a relationship with a leading survey provider for over a decade. However, the difficulty in performing simple tasks, the lack of efficient flexibility in crucial areas, and the introduction of a new pricing structure prompted us to seek alternatives. From our initial sales interactions through to implementation, the QP team has been exceptional; always available and consistently going above and beyond to support every user in our organization. The significant improvements offered made our decision to switch an easy one. Our Sales Manager, Mohit, played a pivotal role throughout the transition, always just a quick phone call or email away. Both he and the post-sales team have been outstanding, providing prompt and attentive responses. I cannot overstate how smooth the implementation phase was; it was by far the easiest I have ever encountered. The tailored training for our team members and the ongoing support after implementation have been phenomenal. Review collected by and hosted on G2.com.

I can say that there will be a learning curve as we transition from our current provider to Question Pro, but the QP team has consistently been available to guide our users through the interface. I have no doubts about the team's willingness to address every question we bring to them and support us throughout the process. Review collected by and hosted on G2.com.

I use QuestionPro on a weekly basis and it’s been a really dependable tool for our team. The transition from our previous software was pretty painless other than just transferring our surveys. There's plenty of question types to choose from, all the export options, that I need, and that they offer nonprofit support, which makes a big difference for us. Overall, it just works and does what we need it to. Review collected by and hosted on G2.com.

It's a bit limited in formatting, and knowing a bit of HTML definitely helps. The layout can feel a little awkward at first, but once you’ve used it a few times, it’s fine. Nothing major, just small quirks. Review collected by and hosted on G2.com.

QuestionPro is a strong fit for NSP Northern Michigan Region thanks to its comprehensive capabilities, generous nonprofit licensing, and powerful analytics. Your team can effectively manage surveys, communicate with diverse communities, and analyze data. Review collected by and hosted on G2.com.

While QuestionPro excels in many aspects, providing pre-event surveys to gauge expectations and post-event surveys for reflections could further enhance the platform's utility for ski patrol regional training events. This addition would offer a comprehensive view of the entire training experience and aid in continuous improvement. Review collected by and hosted on G2.com.