QuestionPro Reviews & Product Details

What I like best about QuestionPro is that it makes it easy to create structured surveys for real business use cases, not just basic feedback forms. I use it through my business, Client Now, to collect information from business owners about their marketing challenges, lead generation needs, website issues, ebook interest, and potential coaching needs. The survey builder is straightforward, and I like being able to create different surveys for different purposes, such as lead qualification, website design feedback, and business growth research. It helps make the research process more organised and professional. Review collected by and hosted on G2.com.

So far, there’s nothing I’m unhappy with. Review collected by and hosted on G2.com.

The various tools built into the survey design are very useful. There are many ways to customize each survey, and there are tools that assist with following up with respondents as well. There are also tools to help with survey completion and customization of the user interface, which I have found to be helpful. I also appreciate the export to google sheets so that I can integrate the data into other systems. Review collected by and hosted on G2.com.

I will say that the user interface on the back-end is a bit difficult to navigate initially, and I have had issues dealing with the limitations for different types of accounts. There are many features, but they are tiered depending on the license type, so it means that I can't always use the exact feature that I want to (such as a limitation on number of dashboards or types of survey items). Review collected by and hosted on G2.com.

What I like most about QuestionPro is how easy it is to use and how quickly I can create surveys in minutes. I was able to set up a product feedback survey right away, and the interface made it simple to add questions and answer options, then organize everything clearly. I also found the variety of question types and customization options really useful, since they help me build surveys more efficiently. On top of that, the platform provides a clear view of responses, which makes it easier to understand the feedback. Review collected by and hosted on G2.com.

One thing I don’t really like is that the interface can feel a bit confusing at first. When I started exploring the features, the menu and the way everything is laid out weren’t very clear, and it took me some time to figure out where everything was. Some of the more advanced features also aren’t very beginner-friendly, so there’s a small learning curve on the platform. Apart from that, navigation between sections could be smoother. Review collected by and hosted on G2.com.

What I like best about QuestionPro is how easy it is to create and manage surveys, especially for academic use. From my experience, the platform gives a lot of flexibility in designing questionnaires—you get multiple question types like MCQs, rating scales, and descriptive answers, so it becomes easier to collect proper feedback.

Another thing I found useful is the logic feature. You can set conditions so that different respondents see different questions based on their answers, which makes the survey more relevant and structured.

Also, the reporting part is very helpful. Once responses are collected, it automatically generates reports and basic analysis, so I don’t have to manually compile data. For educational projects or student feedback, this saves a lot of time and effort.

Overall, I like it because it’s a complete tool—from creating the survey to analyzing results—in one place. Review collected by and hosted on G2.com.

One thing I don’t really like about QuestionPro is that it takes a bit of time to get used to all the features. In my experience, when I first started using it, the interface and options like logic and advanced settings felt slightly complex, so there is a small learning curve. Review collected by and hosted on G2.com.

Effective survey tool, that provides reporting access in SPSS file formats for easy post-survey analysis.

But still allows immediate and online analysis of the results, and is providing a range of analytical tools.

Allows surveys to be visually pleasing and to have images and video within, so giving capacity to test widely.

Its support team has been very helpful and effective, over a long number of years, and continues to be so. And quick, and will work after a contact to ensure a resolution to the problem.

Their customer support is excellent and quick. Review collected by and hosted on G2.com.

Now, not a lot. It works well and its support is good. Review collected by and hosted on G2.com.

What I like best about QuestionPro is how easy it is to create surveys and get results quickly. It has a lot of useful features like different question types, logic, and real-time reports, which make collecting and analyzing data much simpler. It saves time and helps in getting clear insights without much effort. Review collected by and hosted on G2.com.

One thing I dislike about QuestionPro is that some advanced features can be a bit confusing at first and take time to understand. Also, the free plan has limitations, and the pricing for higher plans can feel a bit expensive. Review collected by and hosted on G2.com.

What I like best about QuestionPro is how easy it is to create and distribute surveys while still having access to advanced features when needed. The platform is very user-friendly, so I can quickly build professional surveys without a steep learning curve. I also appreciate the variety of question types, customization options, and strong reporting tools that make it simple to analyze responses and turn feedback into actionable insights. Their customer support has also been responsive and helpful whenever questions come up. Review collected by and hosted on G2.com.

What I dislike about QuestionPro is that while the platform is powerful, some advanced features can be difficult to navigate initially. There are many settings and customization options, which can make the interface feel cluttered for first-time users. It sometimes takes extra time to locate specific tools or understand how certain logic and reporting features work. I also think the pricing for premium plans may be a challenge for smaller businesses or teams with limited budgets, especially if they only need a few advanced capabilities rather than the full package. Review collected by and hosted on G2.com.

I like the professionalism of the customer service and how fast they've been able to help us with any issues. Working with the software has been easy, and it's been straightforward to understand how to use it. Additionally, I've enjoyed how seamlessly it works with Excel and Word. We switched from SurveyMonkey because QuestionPro provided more tools to analyze data, making it easier for our team to work together. The initial setup didn't take long, indicating how customer-friendly it is. Review collected by and hosted on G2.com.

I can' think of anything. Review collected by and hosted on G2.com.

I love QuestionPro's really robust selection of question types. I can quickly implement those question types with a click of a button. I also have really great support from my team, helping me with more challenging research approaches or when I need guidance on how best to program a question. I appreciate that QuestionPro allows me to add max diff, image upload, sorting, or conjoint questions without incremental costs, which are often add-ons with other survey platforms. Additionally, QuestionPro has helped me with resources for analysis and reporting, and have delivered high-quality work. When I've had questions, the team is always very quick to respond and help me implement whatever is needed. Review collected by and hosted on G2.com.

Their AI functionality help with question creation is still in its infancy and and will evolve. I appreciate that they are implementing these features and feel they are ahead of the game. Some analysis that I need, still needs to be done with external tools. Specifically, creation of custom banners requires me to export the data and do the analysis with another analysis software to get the results ready for my clients. Review collected by and hosted on G2.com.