# The Top 20 Easiest To Use Experience Management Software

See the top Experience Management Software products based on usability ratings. A product’s usability score is calculated by a[proprietary algorithm](https://sell.g2.com/g2-scoring-methodologies)that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=See+the+top+Experience+Management+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences&title=Easiest+To+Use+Experience+Management+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fexperience-management%3Ftab%3Deasiest_to_use)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Easiest+To+Use+Experience+Management+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fexperience-management%3Ftab%3Deasiest_to_use&via=G2dotcom)

[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fexperience-management%3Ftab%3Deasiest_to_use)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Easiest+To+Use+Experience+Management+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fexperience-management%3Ftab%3Deasiest_to_use%0aSee+the+top+Experience+Management+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Easiest+To+Use+Experience+Management+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fexperience-management%3Ftab%3Deasiest_to_use%0aSee+the+top+Experience+Management+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

The Top 20 Easiest To Use Experience Management Software

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=See+the+top+Experience+Management+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences&title=Easiest+To+Use+Experience+Management+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fexperience-management%3Ftab%3Deasiest_to_use)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Easiest+To+Use+Experience+Management+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fexperience-management%3Ftab%3Deasiest_to_use&via=G2dotcom)

[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fexperience-management%3Ftab%3Deasiest_to_use)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Easiest+To+Use+Experience+Management+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fexperience-management%3Ftab%3Deasiest_to_use%0aSee+the+top+Experience+Management+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Easiest+To+Use+Experience+Management+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fexperience-management%3Ftab%3Deasiest_to_use%0aSee+the+top+Experience+Management+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

[Collapse AllExpand All](#)

Usability Score

Compare

[Expand/Collapse Experience.com](#)

#1

[![Experience.com](https://images.g2crowd.com/uploads/product/hd_favicon/44c2bd00b13d5994944f1eb4d5a8d916/experience-com.svg "Experience.com")](/products/experience-com/reviews)

[Experience.com](/products/experience-com/reviews)

9.4

[Expand/Collapse Experience.com](#)

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.4

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.2

9.5

Customer Segment Breakdown

Small Business

33%

Mid Market

43%

Enterprise

24%

[Expand/Collapse AskNicely](#)

#2

[![AskNicely](https://images.g2crowd.com/uploads/product/hd_favicon/8b4f2337b545e6e7a2bcea877e24da94/asknicely.svg "AskNicely")](/products/asknicely/reviews)

[AskNicely](/products/asknicely/reviews)

9.3

[Expand/Collapse AskNicely](#)

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.4

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.2

9.4

Customer Segment Breakdown

Small Business

43%

Mid Market

48%

Enterprise

9%

[Expand/Collapse ReputationStacker](#)

#3

[![ReputationStacker](https://images.g2crowd.com/uploads/product/hd_favicon/dd396a0545e3359ba0058e4bf9f905b5/reputationstacker.svg "ReputationStacker")](/products/reputationstacker/reviews)

[ReputationStacker](/products/reputationstacker/reviews)

9.3

[Expand/Collapse ReputationStacker](#)

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

10.0

Ease of Use

Average: 9.2

10.0

Meets Requirements

Average: 9.2

10.0

Customer Segment Breakdown

Small Business

51%

Mid Market

37%

Enterprise

12%

[Expand/Collapse Birdeye](#)

#4

[![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye")](/products/birdeye/reviews)

[Birdeye](/products/birdeye/reviews)

9.3

[Expand/Collapse Birdeye](#)

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.2

9.3

Customer Segment Breakdown

Small Business

48%

Mid Market

35%

Enterprise

17%

[Expand/Collapse Resonate CX](#)

#5

[![Resonate CX](https://images.g2crowd.com/uploads/product/hd_favicon/7103ff2fa8ce26596b322c7653fb9faf/resonate-cx.svg "Resonate CX")](/products/resonate-cx/reviews)

[Resonate CX](/products/resonate-cx/reviews)

9.1

[Expand/Collapse Resonate CX](#)

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.9

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.2

9.3

Customer Segment Breakdown

Small Business

36%

Mid Market

29%

Enterprise

36%

[Expand/Collapse Reputation](#)

#6

[![Reputation](https://images.g2crowd.com/uploads/product/hd_favicon/e42e14e54e8cc8a09b1c962154fce161/reputation.svg "Reputation")](/products/reputation/reviews)

[Reputation](/products/reputation/reviews)

9.0

[Expand/Collapse Reputation](#)

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.8

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

29%

Mid Market

45%

Enterprise

25%

[Expand/Collapse Great Recruiters](#)

#7

[![Great Recruiters](https://images.g2crowd.com/uploads/product/hd_favicon/8e00ae9b61d8dd58e1e661560261c95c/great-recruiters.svg "Great Recruiters")](/products/great-recruiters/reviews)

[Great Recruiters](/products/great-recruiters/reviews)

9.0

[Expand/Collapse Great Recruiters](#)

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.8

Ease of Use

Average: 9.2

9.7

Meets Requirements

Average: 9.2

9.7

Customer Segment Breakdown

Small Business

47%

Mid Market

48%

Enterprise

5%

[Expand/Collapse QuestionPro](#)

#8

[![QuestionPro](https://images.g2crowd.com/uploads/product/hd_favicon/1554106208/questionpro.svg "QuestionPro")](/products/questionpro/reviews)

[QuestionPro](/products/questionpro/reviews)

9.0

[Expand/Collapse QuestionPro](#)

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.8

Ease of Use

Average: 9.2

8.7

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

60%

Mid Market

23%

Enterprise

17%

[Expand/Collapse ChurnZero](#)

#9

[![ChurnZero](https://images.g2crowd.com/uploads/product/hd_favicon/406ee354cde7795c1eda6dbbfc881232/churnzero.svg "ChurnZero")](/products/churnzero/reviews)

[ChurnZero](/products/churnzero/reviews)

8.9

[Expand/Collapse ChurnZero](#)

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.6

Ease of Use

Average: 9.2

8.6

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

28%

Mid Market

63%

Enterprise

9%

[Expand/Collapse Feefo](#)

#10

[![Feefo](https://images.g2crowd.com/uploads/product/hd_favicon/1552060187/feefo.svg "Feefo")](/products/feefo/reviews)

[Feefo](/products/feefo/reviews)

8.9

[Expand/Collapse Feefo](#)

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.2

9.3

Customer Segment Breakdown

Small Business

54%

Mid Market

35%

Enterprise

11%

[Expand/Collapse Zonka Feedback](#)

#11

[![Zonka Feedback](https://images.g2crowd.com/uploads/product/hd_favicon/aff23b37db979a0bf6e53410a93f4a65/zonka-feedback.svg "Zonka Feedback")](/products/zonka-feedback/reviews)

[Zonka Feedback](/products/zonka-feedback/reviews)

8.7

[Expand/Collapse Zonka Feedback](#)

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.9

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.2

9.8

Customer Segment Breakdown

Small Business

64%

Mid Market

30%

Enterprise

6%

[Expand/Collapse OPINATOR](#)

#12

[![OPINATOR](https://images.g2crowd.com/uploads/product/hd_favicon/1631f0b175ed6e2698bdf744d7e642ae/opinator.png "OPINATOR")](/products/opinator/reviews)

[OPINATOR](/products/opinator/reviews)

8.7

[Expand/Collapse OPINATOR](#)

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.1

10.0

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.2

9.6

Customer Segment Breakdown

Small Business

15%

Mid Market

31%

Enterprise

54%

[Expand/Collapse Rally UXR](#)

#13

[![Rally UXR](https://images.g2crowd.com/uploads/product/hd_favicon/4f892063712989718b75add5b7d155c2/rally-uxr.svg "Rally UXR")](/products/rally-uxr/reviews)

[Rally UXR](/products/rally-uxr/reviews)

8.7

[Expand/Collapse Rally UXR](#)

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.1

10.0

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

6%

Mid Market

43%

Enterprise

51%

[Expand/Collapse ClearlyRated](#)

#14

[![ClearlyRated](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_976abc6ea0db84f845b5194e677f7334/clearlyrated.png "ClearlyRated")](/products/clearlyrated/reviews)

[ClearlyRated](/products/clearlyrated/reviews)

8.6

[Expand/Collapse ClearlyRated](#)

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 9.2

8.8

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

26%

Mid Market

62%

Enterprise

13%

[Expand/Collapse dropthought](#)

#15

[![dropthought](https://images.g2crowd.com/uploads/product/hd_favicon/82e7f0df203d1f7f5f892f86f43fe136/dropthought.svg "dropthought")](/products/dropthought/reviews)

[dropthought](/products/dropthought/reviews)

8.5

[Expand/Collapse dropthought](#)

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.7

Ease of Use

Average: 9.2

9.8

Meets Requirements

Average: 9.2

8.9

Customer Segment Breakdown

Small Business

17%

Mid Market

75%

Enterprise

8%

[Expand/Collapse Gainsight Customer Success](#)

#16

[![Gainsight Customer Success](https://images.g2crowd.com/uploads/product/hd_favicon/b85529a71df779e1fe2a7192bb891e31/gainsight-customer-success.svg "Gainsight Customer Success")](/products/gainsight-customer-success/reviews)

[Gainsight Customer Success](/products/gainsight-customer-success/reviews)

8.5

[Expand/Collapse Gainsight Customer Success](#)

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

7.2

Ease of Use

Average: 9.2

8.4

Meets Requirements

Average: 9.2

8.8

Customer Segment Breakdown

Small Business

9%

Mid Market

58%

Enterprise

33%

[Expand/Collapse Qualtrics Strategy & Research](#)

#17

[![Qualtrics Strategy & Research](https://images.g2crowd.com/uploads/product/hd_favicon/02536265a07eb5fdbcd71fdc55eac000/qualtrics-strategy-research.svg "Qualtrics Strategy & Research")](/products/qualtrics-strategy-research/reviews)

[Qualtrics Strategy & Research](/products/qualtrics-strategy-research/reviews)

8.5

[Expand/Collapse Qualtrics Strategy & Research](#)

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.2

Ease of Use

Average: 9.2

8.4

Meets Requirements

Average: 9.2

8.8

Customer Segment Breakdown

Small Business

22%

Mid Market

33%

Enterprise

45%

[Expand/Collapse Clientshare](#)

#18

[![Clientshare](https://images.g2crowd.com/uploads/product/hd_favicon/c463c930168f480de678a956cddb2821/clientshare.svg "Clientshare")](/products/clientshare/reviews)

[Clientshare](/products/clientshare/reviews)

8.5

[Expand/Collapse Clientshare](#)

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.4

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

19%

Mid Market

37%

Enterprise

44%

[Expand/Collapse Medallia Customer Experience](#)

#19

[![Medallia Customer Experience](https://images.g2crowd.com/uploads/product/hd_favicon/8b51395a78dd593b61bd23efdd512d12/medallia-customer-experience.svg "Medallia Customer Experience")](/products/medallia-customer-experience/reviews)

[Medallia Customer Experience](/products/medallia-customer-experience/reviews)

8.5

[Expand/Collapse Medallia Customer Experience](#)

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

7.9

Ease of Use

Average: 9.2

8.6

Meets Requirements

Average: 9.2

8.7

Customer Segment Breakdown

Small Business

10%

Mid Market

22%

Enterprise

68%

[Expand/Collapse Bizrate Insights](#)

#20

[![Bizrate Insights](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_733f20e580f3bbafb4397cbb71c3a62c/bizrate-insights.png "Bizrate Insights")](/products/bizrate-insights/reviews)

[Bizrate Insights](/products/bizrate-insights/reviews)

8.4

[Expand/Collapse Bizrate Insights](#)

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.1

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

24%

Mid Market

52%

Enterprise

24%