AskNicely Pricing Overview

AskNicely Pricing Key Insights

Last updated on Jul 01, 2026

AskNicely offers 3 pricing editions, with pricing details available directly from the vendor. A free trial of AskNicely is not available. Review the AskNicely pricing table below to determine which features best align with your requirements. Contact AskNicely directly to purchase the software.

Learn — Contact Us

Grow — Contact Us

Transform — Contact Us

Rated 4.7 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Learn

Request Demo

Capture what matters most to customers with engaging CSAT and NPS surveys.

Grow

Request Demo

Use customer feedback to make improvements and increase retention. ‍ Everything in Learn, plus:

Transform

Request Demo

Align your entire organization to deliver data-driven CX improvements Everything in Grow, plus:

AskNicely is the best way to measure every customer experience, coach and motivate your frontline teams, and help make sure your team can deliver a better experience than they did yesterday. If your goal is to increase repeat business and referrals by making every customer experience awesome, you need a customer experience platform built to take action.

▶︎Customer Feedback
Automatically collect feedback from every customer at any point in the customer journey on any channel (Email, SMS or on a Webpage) with our playful & quick surveys, which display as personalized conversations that generate higher than average response rates.

▶︎Automate Reviews and Referrals
Use automated workflows to turn feedback into positive reviews that boost your online rating and referrals that become new business. Alternatively, increase customer retention by automating follow up messages with at-risk accounts or internal notifications which ensure each and every team member is alerted when necessary.

▶︎Coaching & Recognition
Empower every manager with the feedback and coaching tools they need to make every customer experience awesome. Including team and individual coaching prompts, employee experience information, and reporting capabilities all on a personalized dashboards for desktop or mobile.

▶︎Business Insights
Understand the gaps between your service standard and what is actually being delivered to see how every business unit, location, team or employee is performing against the rest. Know where to spend your time by visualizing what is or isn’t valued by customers.

Everything your teams need to delight every customer, every time.

Pricing information for AskNicely is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase AskNicely must be conducted with the seller.

Please contact us for a personalized pricing quote!

Pricing information was last updated on December 10, 2025

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

11 months

Average Discount

Perceived Cost

$$$$$

How much does AskNicely cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 9 purchases.

AskNicely Pricing FAQs

Generated using AI

Is AskNicely free, or does it offer a free trial?

No. According to G2 data, AskNicely does not offer a free plan or free trial. Users need to purchase a paid plan to access the product. Visit the seller's official pricing page for current pricing details and plan options.

Who is AskNicely pricing best suited for?

According to G2 reviews of AskNicely, the pricing is best suited for mid-market companies with 51 to 1,000 employees, as this segment represents the largest share of reviewers and consistently reports strong value. Industries including health and wellness, financial services, computer software, veterinary, and telecommunications appear frequently among G2 reviewers. AskNicely's Learn tier suits smaller teams beginning their NPS journey, while the Grow tier fits growing businesses needing reputation management and team integrations. The Transform tier aligns with larger organizations requiring enterprise-grade coaching and API access. G2 reviewers from small businesses occasionally flag AskNicely's pricing as a hurdle, suggesting it delivers the most value at mid-market scale and above.

What are the key differences between the free and paid versions of AskNicely?

AskNicely does not offer a free version, but G2 data on AskNicely's pricing structure shows three paid tiers: Learn, Grow, and Transform, all requiring contact with the vendor for pricing. AskNicely's Learn tier covers core NPS and CSAT survey functionality with AI-powered surveys and automated workflows. AskNicely's Grow tier adds AI insight reports, Slack and Microsoft Teams integrations, Google review management, testimonial generation, and feedback assignment. AskNicely's Transform tier unlocks in-app surveys, white-label surveys, unlimited API data extraction, frontline coaching, and CX goal-setting. G2 reviewers note that some advanced features like SSO and reputation management are optional paid add-ons available on higher tiers.

Is AskNicely considered good value for its pricing?

G2 reviewers overwhelmingly rate AskNicely highly, with most giving it 4.5 to 5 stars, suggesting strong satisfaction relative to cost. However, pricing concerns are a recurring theme across G2 reviews, particularly among small businesses and startups. Multiple G2 users describe AskNicely's pricing as relatively expensive, with some noting large price jumps between tiers and others mentioning they had to cancel other tools to afford it. That said, reviewers consistently emphasize that the return on investment justifies the cost, citing time savings, improved customer retention, automated feedback workflows, and high survey response rates as tangible benefits that make AskNicely a worthwhile premium investment for most businesses.

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AskNicely Pricing Reviews

(2)

Catherine D.

Computer Lab Monitor

Marketing and Advertising

Mid-Market (51-1000 emp.)

12/3/2025

"Unparalleled Client Feedback Solution with Stellar Support"

5/5

What do you like best about AskNicely?

I use AskNicely to effortlessly gather feedback and Google reviews from our clients, which has resulted in over 250 positive reviews in just the past year. The platform is incredibly easy to manage and use within our firm, making it the easiest platform I handle. The team at AskNicely is exceptional to work with—they truly go above and beyond to ensure our training and comfort with the platform, demonstrating kindness, genuineness, and a wonderful approach to client relations. The initial setup of AskNicely was very straightforward, with comprehensive support throughout the onboarding process, making it seamless and easy. I appreciate how AskNicely integrates with our CRM, Filevine, adding further value to our workflow. Opting for AskNicely was an excellent choice, as it proved to be a worthwhile investment and more. Their customer service and user-friendly interface make it unmatched, scoring an enthusiastic 1000 on a recommendation scale from 1 to 10. Review collected by and hosted on G2.com.

What do you dislike about AskNicely?

Genuinely nothing - trust me I would put something here or bring it to their attention if I think there was something to improve. Review collected by and hosted on G2.com.

Lisa Y.

11/20/2025

"Affordable Feedback Tool with Excellent Customer Service"

4.5/5

What do you like best about AskNicely?

I love how affordable AskNicely is, which makes it a budget-friendly option without compromising on quality. The excellent customer service really stands out to me; it's comforting to know that help is readily available when needed. The AI chat features are a highlight as they streamline the process of gathering feedback, allowing us to easily obtain detailed insights from our customers. These features are invaluable as they dig deeper into customer satisfaction levels, providing detailed reasons behind their feedback. Additionally, the initial setup of AskNicely was straightforward and painless, thanks to the efficient assistance of our customer success manager. Review collected by and hosted on G2.com.

What do you dislike about AskNicely?

I find the interface for creating surveys and finding the survey results quite complex. Review collected by and hosted on G2.com.