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ChurnZero

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1,566 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.7
#1 in 1 categories
Grid® leader
Serving customers since
2015
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Profile Name

Star Rating

1403
146
13
1
3

ChurnZero Reviews

Review Filters
Profile Name
Star Rating
1403
146
13
1
3
Carlos R.
CR
Carlos R.
03/04/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review
Translated Using AI

Comprehensive Tool for Customer Management

I like that ChurnZero is an excellent tool for managing a large client portfolio and keeping everything organized. Features like Success Plan, Journey, and Task really help us organize our daily activities and simplify our management. Additionally, I find that ChurnZero is much more comprehensive for client management.
Verified User in Hospitality
UH
Verified User in Hospitality
03/02/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great for tracking!

I love the new AI features that are embedded in CZ. Snapshot AI is an incredibly helpful tool.
Beth M.
BM
Beth M.
03/02/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Major Insight to Customer Trends

The AI Summary is great for time saving on reports! We just started using the Signals feature and I think this is going to be really helpful in getting in front of customer churn.

About

Contact

HQ Location:
Washington, District of Columbia

Social

@churnzero

What is ChurnZero?

ChurnZero is the AI platform and partner for customer growth. Customer teams use it to drive revenue and retention, work more efficiently, and deliver the best possible customer experience.

Details

Year Founded
2015