I really appreciate how easily accessible the data is, as well as the wide range of AI features available.

I like ChurnZero for its simplicity in searching, which makes navigating through client data a hassle-free experience. The great graphs and visualization of client data are highly appreciated as they provide clear insights at a glance. I love the Churn Score feature, which offers a straightforward method to assess client status and identify which clients require the most attention, enabling a focused approach to client management. Furthermore, the initial setup process was simple, with excellent support received from our ChurnZero account representatives, making the transition to using the tool smooth and efficient.

As a Client Success Manager, Churn Zero acts as a one stop shop for all of my reporting and documentation needs on a daily basis. It allows me to easily track client engagements and document detailed notes about those engagements in easily visible places throughout the platform. Additionally, I can easily track tasks that help me action on our client engagement model so things don't get left behind. I also appreciate how Churn Zero integrates with Salesforce for accurate and automated tracking.